- 1. COMPASS TrainingROI - Return On your Investment on
Peoplethrough TrainingTrain your people. Training is an investment,
Motivates people, Builds career paths,They will appreciate it.
Reduces turnover, Good business Is a way to reward
achievements,What gets rewarded, gets repeated.And get more from
peoples potential.good teams Goodtraining good peoplegood
organizations Today continuous training is the minimum requirement
for success and advancement in any field 128, str. Matei Voievod,
Bl. 231, Ap. 21, Sector 2, 73226, Bucuresti, ROMANIA, P.O. BOX 39
F14, tel/fax: +40 21 320 42 92,email: [email protected],
http://www.compass.ro/training
2. WHAT COMPASS Training OFFERSTraining Needs Assessmentfor
Customized Training ProgramsSales related Training
ProgramsOrganizational Development Training Programs Normal Flow
Normal flowNS2STRComplexityComplexity NS1 TNA PA SMMT S-E SCS2CCM
S-KALDt4+paGC2TB/Wt3 t5t2+pa PPP 5SWE S-A GC1t1SCS1PSS-BSS BSS 6
months 12 months18 months24 monthsTimeEmployeesTop / middle
managementPersonal Development Training Programs Functional
Development Training ProgramsNormal FlowNormal FlowSTRComplexity
ComplexityPM PSCTBMPSCT MP MCSMITPM2 MSMRD FNFM M-B5SWETPM1 M-C
M-SP M-PLC M-MR M-E MKSAll Departments Marketing /
SalesMarketingProductionFinance-AccountingNotes:1) The recommended
sequence of the training programs depends on the participants level
of competencies and desired complexity2) More details about the
above mentioned (abbreviated) training programs are included in the
attached list; see alsowww.compass.ro/training 5/1. Identify
Training Needs1. Identify Training Attitudes Needs?Skills 4. Assess
and Evaluate2. Plan, Design and the Results of TrainingDevelop
Training Knowledge 3. Implement TrainingCoachingPracticen iouat
alSpecificEvApplicationsCOMPASS Training is member of American
Society for Training and Development (ASTD) 128, str. Matei
Voievod, Bl 231, Ap 21, Sector 2, 021454, Bucharest, RomaniaPO BOX
39-F14, Tel/fax: +4 021 320 4292, email: [email protected],
http://www.compass.ro/training 3. COMPANY PROFILECOMPASS Training
www.compass.ro/trainingI. MISSIONCOMPASS approach is directed
towards achieving sustainable results, by working together with
thecompanies, to identify real problems and consolidate their
position of learning organizations.To help managers take the best
decisions, COMPASS organized a seminar dedicated to Training
NeedsAssessment, at World Trade Center, in 1999, for Human Resource
Managers from top companies, bothRomanian and multinational. It was
the first time when a training supplier organized such an event.
inRomania.Each organization is unique and has its own rhythm while
going through the stages of development. This iswhy COMPASS wishes
to assist clients in improving their results, through customized
solutions, based ona complete analysis of their needs.II. VISION
and VALUESContinuous training is the minimum requirement for
success and advancement in any field this is themessage we want to
give our clients and partners.We consider success depending on the
professionalism of the problem-solving approach, on the attentionto
details and the complete understanding of the clients objectives
and specific situation. The COMPASSteam and the organization itself
will only exist as long as we will identify/satisfy our clients
needs.Customization and flexibility. We count on the capacity to
find new approaches and proper solutions foreach client. Our
approach is based on building long partnerships with our
clients.Added value. In all the projects we develop, we try to
exceed ourselves, by creating more value thanexpected for the
client.Results. The objectives set through proper assessment of the
training needs are measured through detailedreports at the end of
the training program, which also include recommendations based on
the consultancyexperience which the COMPASS trainers have.III. THE
TEAMCOMPASS is a 100% Romanian owned company. The team consists of
4 full time and 8 associateconsultants with 5-12 years of
experience in training and management consulting, and also
internationalcertifications (LIFO, NLP, PMP) and post-graduate
knowledge (MBA). This interdisciplinary approachassures a high
level of understanding of the Romanian realities and the Western
methods and models inmanagement and training (e.g. : those promoted
by American Society for Training and Development,the largest
organization in the field, with over 40.000 members, trainers and
HR managers, in the wholeworld).The experience gathered in more
than 500 assignments and projects allows us to adjust the
Westernapproaches to specific Romanian problems. COMPASS
collaborates with specialists in Human Resources,from the United
States of America, including Michael Burnson, Hubert Rampersad and
Frank Miller.IV. ACHIEVEMENTSA database of the most relevant
assignments of COMPASS Training can be found
at:www.compass.ro/Referinte (we recommend to search database by
filtering the type of services andindustries of interest).A set of
our clients recommendations can be found at:
www.compass.ro/Recomandari . COMPASS Training * +40 21 320 42 92 *
[email protected] * http://www.compass.ro/training 4.
SERVICESCOMPASS creates value through: 1.Training needs assessment.
2.Post-training evaluation and recommendations. 3.Evaluation of the
organizational culture and climate. 4.Design and implementation of
the performance appraisal systems. 5.Design and implementation of
Job descriptions, ROI, ROF and organizational charts. 6.Design and
implementation of motivational packages. 7.Training programs
(design and delivery)TRAINING PROGRAMSBased on the 20-years
consulting experience, COMPASS has developed a number of 41
training programs,addressed to different levels of competencies:
Beginners (introduction and presentation of basic concepts),
Advanced (a detailed and focused approach), Specialists (complex
approaches, case studies, workshops, coaching).All training
programs can be delivered both in Romanian and English.They can be
delivered as: Open training program according to the annual
schedule, with a standard length and structure,participants from
different companies can exchange ideas and experience In Company
training program- with participants from the same company, examples
and casestudies customized for the companys needs.TRAINING
METHODSCOMPASS uses experiential learning, in interactive programs,
centered on the characteristics of adultlearning: Role plays,
including video-taped, with structured feedback Multimedia
materials for demonstration and group discussions Practical
exercises, applications and case studies (most relevant for the
field of activity) Group discussions (with facilitation)
Recommendations for individual study.The theoretical content is
sustained by a rich set of practical applications, role plays,
games, businesssimulations, team activities, which were designed
and applied in training programs, with over 10.000participants, in
the last 4 years.Our main customers are both multinational
companies and medium-sized Romanian companies, in thefollowing
industries: Automotive, Oil, Gas& Energy, Construction, Food
& Agriculture (seewww.compass.ro/Referinte for more
details).COMPASS Training * +40 21 320 42 92 * [email protected]
* http://www.compass.ro/training 5. Based on Training Needs
Assessment (TNA), CUSTOMIZED Training Programscan be
designed!Training Programs Participants are from:OPENDifferent
companies => They can meet new people; it is an opportunity to
share experience and learnfrom each other * Scheduled (usually) by
COMPASS * Ask for the current scheduleIn-CompanySame company =>
examples and study cases can be more focused on the companys hot
problems,because participants can talk about sensitive confidential
issues - more open. Can be scheduled at adate and place proposed by
the client* A discount can be obtained by the companies that
register for complete GROUPS - if the proposeddate/arrangement is
feasible.* We can arrange the attendance of more participants than
the maximum below specified (however,the interaction and quality of
the training program might be slightly affected) StandardNo. of
durationParticipants TRAINING PROGRAMSin DaysMin Max
S-PSSProfessional Selling Skills (set BSS+A+KA+E) RP/V6 8 16
S-BSSBasic Selling Skills (Steps, Qualities, Role Plays) RP/V 2 8
12 S-AAdvanced Selling Skills RP/V 2 1016SALES relatedS-KA Special
Selling Skills: Dealing with KA RP/V 1 8 16 Training Programs
S-EExcellence in Selling: Toolbox of Selling Approaches and 2 8
16Techniques S-SM Professional Sales Team Management 2 1016
S-NS1Negotiation Skills - BasicRP/V 2 8 12 S-NS1c Negotiation
Techniques for Buyers RP/V 2 8 12 S-NS2Negotiation Skills Complex 2
8 16 GC2Effective Sales CommunicationRP/V2 8 12 PS Phone Skills 2 6
16 SCS2 Superior Customer Service RP/V 2 8 16 PPPPowerful
PresentationsRP/V 2 68 GC1Basic Communication Skills RP/V2 8 12
SCS1 Basic Customer Service SkillsRP/V2 8 16 LD Leadership &
Delegation2 1016ORGANIZATIONAL PA Performance Appraisal &
Feedback 1 1220 DEVELOPMENT MT Motivational Techniques - Workshop 1
1230 Training Programs CCMChange & Conflict Management 2 8 16
TB/W Team Building & Development2 1626 STRStrategies &
Business Restructuration V2 8 20 5SWE 5S&7T - for Better Work
Environment2 1230 BCTPS Balanced Scorecards for Personal &
Organizational Alignment 3 68 CA Entrepreneurial Competencies (ANC
certified) 6 8 16 SIPSpecialist in Process Improvements (ANC
certified) 6 8 16PERSONAL TPM1 Time & Priorities Management -
Basic 2 1626 DEVELOPMENT TPM2 Time & Priorities Management -
Advanced2 1220 Training Programs PSCT Problem Solving &
Creative Thinking2 8 20 M-BMarketing - Basics 2 1220 MFPF Managing
Personal and Family Financial Resources 2 8 12 PM Project
Management 2 8 16 FNFM Finance for non-Financial Managers 2 8 20
M-KSF Marketing - Information - Key Success Factors 1 1020 M-MR How
to read & use a Marketing Report. Categories of studies1 8 20
M-PLC Product Life Cycles / Portfolio Management1 8 20FUNCTIONAL
M-SP Segmentation & Positioning / Perceptual Maps -
Applications1 8 20 DEVELOPMENT M-EElasticity & How to Set the
Best Price 1 8 20 Training Programs M-BM Brand Management 1 8 20
M-CRelating to COMPETITION: SWOT / Profiles / Differentiation 1 8
20 M- MP Marketing Plan: Basics and Case Study 2 1020 M-MCS
Merchandising: Techniques, Examples, Concepts, Applications 1 1220
MRDMarketing: Retail & Distribution 2 1220 MS Marketing:
Services2 1220 MI Marketing: Business-to-Business / Industrial 2
1220Note: RP/V =Means Role Play and intensive video tape
recording/play - during the training program 6. Today continuous
training is the minimum requirementfor success and advancement in
any field Over 10000 participants in first 5 years128, str. Matei
Voievod, Bl. 231, Ap. 21, Sector 2, 73226, Bucuresti, ROMANIA,P.O.
BOX 39 F14, tel/fax: +40 21 320 42 92,email: [email protected],
http://www.compass.ro/training 7. OUR CLIENTS RECOMMEND US: Search
database for detailed COMPASS Consulting achievementsOur clients
recommendationsCOMPASS Training* Tel/Fax: +4 021 320 4292 *
email:[email protected] * Ver 1.0 8. CONTACT:COMPASS
TrainingAddress: Str. Matei Voievod 128, Bl. 231, Ap. 21,
interphone 021, Sector 2, 021454, Bucharest,Romania.How to get to
us:- Tram: 1 (Vatra Luminoasa Station)- Trolleybus: 86, 90 (Sos.
Mihai BravuStation)- Bus: 104, 311, 135 (Vatra
LuminoasaStation)Subway stations nearby:- Iancului Square- Muncii
SquareTel/Fax: (+4) 021 320 4292Mobile: (+4) 0730 097 500Email:
[email protected]: http://www.compass.ro.trainingCOMPASS
Training* Tel/Fax: +4 021 320 4292 * email:[email protected] *
Ver 1.0
