COMMUNICATIONPROCESS

Mrs. DayleyBusiness Communications

“If all my possessions were taken from me with

one exception, I would hope to keep my power of communication --- for by it

I would regain all the rest.”--Daniel Webster, American Journalist

Communication is…

•Transactional•Complex•Unavoidable•Continuous•Learned

Components ofCommunication Process

• Context• Physical

Environment• Climate• Communicato

r• Message

• Channel• Noise• Barrier• Feedback

Context

• In the glossary, look up context and write the definition in the lines next to this slide.

Physical Environment

• List the three most common places you have your conversations.

Climate

• Negative Climate• Positive Climate

– What do you think is the relationship between environment and climate?

Communicator

Message Receiver

Message Sender

(Means of Transmission)

CHANNEL

Message

• A message is…• Messages can be…

Channel

Barrier

• Any obstacle that blocks communication

• List five possible barriers– – – – –

Feedback

• Feedback has three main functions:

– Assurance– Adjustment– Insight

Write for 10 minutes on what you have learned

and your interpretation of the information we have

discussed.

Internet Self Checkand Study GuideClick on the link above then

click on Student ActivitiesChapter 2 Section 1

Self Check & Study Guide(My e-mail address is on the

board)