Capgemini - Case Study

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    Capgemini is a French multinational management consulting corporation headquartered in Paris, France. It is one of the world's largest consulting, technology and outsourcing companies with

    180,000 employees in over 40 countries. It was founded in 1967 by Serge Kampf in Grenoble,

    France. The company has been led by Paul Hermelin, the chairman and CEO of the Capgemini

    group, ever since his appointment in December 2001.

    Capgemini's regional operations are North and South America, Northern Europe & Asia Pacific and Central & Southern Europe. Services are delivered through four disciplines; Consulting,

    Technology, Outsourcing and Local Professional Services.

    Capgemini was founded by Serge Kampf in 1967 as an enterprise management and data processing company. The company was inaugurated as the Socit pour la Gestion de l'Entreprise

    et le Traitement de l'Information (Sogeti).

    Together with its clients, Capgemini creates and delivers business, technology and digital solutions that fit their needs, enabling them to achieve innovation and competitiveness. A deeply

    multicultural organization, Capgemini has developed its own way of working, the Collaborative

    ExperienceTM, and draws on Rightshore, its worldwide delivery model.


    Serge Kampf founded Sogeti, the company that would later become the Capgemini Group, on October 1st of that year. At the helm of the Group for 45 years, Kampf transformed the small

    company from southeastern France into a global industry leader in IT services.

    Kampf created Sogeti on October 1st, 1967 with three former colleagues in a two-room apartment converted into an office in Grenoble. In an era of technological and cultural change,

    Sogeti provided a visionary offer of IT services, combining technical and organizational

    consulting with customer proximity.

    Thanks to Kampfs strong initial choices, Sogeti enjoyed impressive growth. The company was an early provider of IT outsourcing and consulting, and enabled operational decentralization,

    financial independence, and total freedom from IT manufacturers. This original and atypical

    strategy firmly established Sogeti in the IT services landscape and allowed it to grow into a

    leader in Europe.

    By 1975 it had an established presence in 21 countries, following the acquisition of two major IT services companies, CAP and Gemini Computer Systems. In 1975 Kampf changed the

    Groups name from Sogeti to Cap Gemini Sogeti, going against the opinion of most of those

    close to him. It would later be simplified to Capgemini in 1996.


    Capgemini India was established in 2001 with its first office in Mumbai, and today it serves as a world-class offshore centre through its unique Rightshore Strategy to serve global customers. It

    also services Indian markets through its Local Business Services arm. Capgemini in India is over

    85,000 people strong across nine cities (Mumbai, Bangalore, Gurgaon, Noida, Gandhinagar,

    Hyderabad, Pune, Kolkata and Chennai - Trichy and Salem). A pioneer in the IT industry,

    Capgemini has over 45 years of global expertise collaborating with leading corporations and

    now brings its Consulting, Technology and Outsourcing experience to India. With dedicated

    teams to service the local market, Capgemini has strong domain experience to assist clients

    across the Government and Public Sector, Energy and Utilities, Manufacturing, Telecom and

    Financial Services sectors.

    Capgemini India, is part of the global Capgemini Group that is one of the world's foremost providers of consulting, technology, outsourcing services and local professional services.

    Capgemini Group offers an array of integrated services that combine top-of-the-range technology in six industry sectors Consumer Products and Retail, Manufacturing & Life

    Sciences, Public Sector, Financial Services, Telecom and Energy and Utilities.

  • Capgeminis Consulting Services help businesses and organizations to identify, build and carry through transformation programs that will improve growth and sharpen their competitive

    edge on a long-term basis. Technology Services design, develop and implement a wide

    range of technology projects that involve complex systems integration and IT application

    development. The Outsourcing Services manage IT systems for applications and infrastructure

    of a client and their associated business processes, such as Business Process Outsourcing. Local

    Professional Services (Sogeti) delivers professional technology services to suit local

    requirements for infrastructure, applications, engineering, testing and operations.

    Besides being a delivery centre, India is now a growing hub for innovation, which is being achieved through domain and technology Centres of Excellence (COEs) in Customer

    Products and Retail, Life Sciences, Manufacturing, Media & Entertainment, and Energy &

    Utilities. Additionally, it has functional COEs in Testing, Insights & Data, Mobile, Digital

    Customer Experience and Captives.

    With a strong focus on quality, Capgemini India is CMMI SVC Level 5, ISO 9001:2008, ISO

    20000:2011 and ISO 27000 certified. It follows a stringent delivery mechanism that involves

    Standardised Processes, and Quality & Risk Management. Having won several awards for its

    pursuit of high quality services, Capgemini India has now partnered with the CMMi institute to

    share best practices and foster deeper research into new processes.


    Paul Hermelin:

    Group Chairman and Chief Executive Officer.

    Srinivas Kandula

    Chief Executive Ofificer, India.

    Aiman Ezzat:

    Chief Financial Officer.

    Patrick Nicolet:

    Competitiveness and India.

    Lanny Cohen:

    Chief Technology Officer.

    Ashwin Yardi:

    Operations - India


    Capgemini helps you improve your companys performance. We deliver real business results through a people-centered approach to technology and providing the right expertise

    according to your needs.

    Capgemini Offers :

    Application Lifecycle Services

    Application Outsourcing Service

    Business Process Management (BPM)

    Business Services

    Cloud Choice

    Consulting Services


    Digital Services

    Digital Manufacturing

    Digital Customer Experience

  • Service Integration

    Service MFinance & Accounting

    Green IT

    Infrastructure Services

    Insights & Data

    Local Professional Services

    Mobile Solutions

    Product and Engineering Services




    Secure Your Assets

    Supply Chain Management

    Testing Services

    Workforce Management



    Hewlett Packard Enterprises







    Global Technology Partners


    At Capgemini, they live and breathe the philosophy that people matter and results count.

    Vision: the business value of technology comes from and through people.

    Capgemini understands that business value cannot be achieved through technology alone. It starts with people: experts working together to get to the heart of your individual business

    objectives and develop the most adapted solutions to fit these requirements. They believe

    this human-centered approach to technology is what makes the difference for the business.

    Mission: with customers, they create and deliver business and technology solutions that fit their needs and drive the results customer want.

    Capgemini enables us to transform our organization and improve performance. They aim to empower us to respond more quickly and intuitively to changing market dynamics. By

    bolstering our ability to harness the right technology, they help us become more agile and


    Collaboration is central to the way we do business. Their experts join forces with our people to form a cohesive team. More than just a promise, their capacity to collaborate has

    become a key client expectation. They call this approach the Collaborative Business

    Experience. It shows in their every interaction and is their way of forging closer, more

    effective relationships.

    People matter, results count.