Embed Size (px)
DESCRIPTION
In an age of austerity, where UK statutory library provision is in jeopardy, a small band take on the responsibility of setting up and running a volunteer run library and information hub, rooted in the digital age. A story of blood, sweat and tears but despite all odds, the a library service prevailed. How did they do it?
Citation preview
W www.burnageactivityhub.org.uk
Burnage Library Activity & Information Hub
Burnage Library , Burnage Lane Manchester M19 1EW
BURNAGE LIBRARY & ACTIVITY HUB
CASE STUDY: A 21ST CENTURY NEIGHBOURHOOD LIBRARY
TOM NORTHEY ETHAR ALALI
W www.burnageactivityhub.org.uk
Burnage Library Activity & Information Hub
Burnage Library , Burnage Lane Manchester M19 1EW
“Necessity is the Mother of Invention” - Plato(or maybe not)
W www.burnageactivityhub.org.uk
Burnage Library Activity & Information Hub
Burnage Library , Burnage Lane Manchester M19 1EW
PROBLEM: LIBRARY SERVICES ARE BEING CUT
• 2013 bad year for UK Libraries• Austerity Measures = LA Cutting Funding• Library Provision Statutory Service?• Potential Consequences for Manchester
– Hard to measure, collate different data– Studies on Illiteracy (KPMG Foundation report)
• Uncharted Territory– Anything Could Happen! Could happen anywhere!
• What about Burnage?
W www.burnageactivityhub.org.uk
Burnage Library Activity & Information Hub
Burnage Library , Burnage Lane Manchester M19 1EW
WHAT’S BURNAGE LIKE?• Population: 15,098• Active Library Use:
– 2,822 active users -> 46,098 visits• Library User Demography:
– 47% to 51% < age 16– 12% > age 55+
• KS2 low literacy Rate 9.9%• Education:
– 3 High Schools– 4 Junior Schools nearby
• NEET level: 4.4%• 66% LSOAs in top 20% England most
deprived• Leisure Facilities Nada! Zilch! Zero!…• Strong Community Spirit
W www.burnageactivityhub.org.uk
Burnage Library Activity & Information Hub
Burnage Library , Burnage Lane Manchester M19 1EW
WHAT’S BURNAGE LIKE?Gender
Male Female
Under 16 16-24 25-44 45-64 65+
0
500
1,000
1,500
2,000
2,500
3,000
3,500
4,000
4,500
Population v Active Library Users
PopulusActive Library Users
Age Groups
Freq
uenc
y
Owner Occupied Housing
Social Rented Housing
Private Rented Households
0 500 1000 1500 2000 2500 3000
Housing Stock
Total
2007-08 2008-09 2009-10 2010-11 2011-12 -
10,000
20,000
30,000
40,000
50,000
60,000
70,000
- 500 1,000 1,500 2,000 2,500 3,000 3,500
Burnage Library KPIs
Visits Issues & RenewalsICT Usage (hrs) Active Users
W www.burnageactivityhub.org.uk
Burnage Library Activity & Information Hub
Burnage Library , Burnage Lane Manchester M19 1EW
LIBRARY USERS
0-10 11-20 21-30 31-40 41-50 51-60 61-70 71-80 Over 800
100
200
300
400
500
600
700
800
900
830
682
292
317
259
162
172
129
59
701
755
283
303
248
173
165
126
64
Burnage Library Active Users by age group in last 2 years
2010-112011-12
Source: Manchester City Council , obtained under the freedom of In-
formation act
W www.burnageactivityhub.org.uk
Burnage Library Activity & Information Hub
Burnage Library , Burnage Lane Manchester M19 1EW
But…
W www.burnageactivityhub.org.uk
Burnage Library Activity & Information Hub
Burnage Library , Burnage Lane Manchester M19 1EW
BURNAGE LIBRARY1974 – 2013
FRIDAY 17TH MAY 2013
Rest In Peace
W www.burnageactivityhub.org.uk
Burnage Library Activity & Information Hub
Burnage Library , Burnage Lane Manchester M19 1EW
SOLUTION: BURNAGE LIBRARY 2.0• Constituted group – Friends of Burnage Library • Community Led Services -> Ask the community! • Role of libraries are changing -> Diverse Interests• Creative Resourcing• Build Strong Partnerships• Align With Other Agencies
– Digital Literacy Programmes– Valuing Older People AgeUK Digital Inclusion– Social Inclusion– Education and IT Literacy, Coding Clubs, Tech Meet-ups
• Bridge commercial and community interests– Encourage small businesses and provide resources to help
W www.burnageactivityhub.org.uk
Burnage Library Activity & Information Hub
Burnage Library , Burnage Lane Manchester M19 1EW
PARTNERSHIP MODEL
• Overall strategic direction & management• Recruit & manage volunteer team
• Building management & maintenance • Leaseholder• Additional support
• 15hrs NEDO (+7hrs library support)• 8 PCs and tech support. • RFID Self-service.
W www.burnageactivityhub.org.uk
Burnage Library Activity & Information Hub
Burnage Library , Burnage Lane Manchester M19 1EW
ACTIVITY HUB STRATEGY
Digital
Programming Group
CodeClub
Girl Geeks
Raspberry Pi
Children & Young
People
Singing, Rhyme and Storytime
Homework Club
Lego Club
Christmas Bauble Making
Literacy
Outreach Library
Book Crossing
Book Swap
School Provision
Valuing Older
People
University of the 3rd Age (U3A)
‘ITea and
Biscuits’ (AgeUK)
Community & Leisure
Film Club
Local Heritage
UK Online Centre
Computing Support
Volunteering Opportunities
Skills & Training
Work Experience
Business & Commerce
Meeting Room
WiFi Access
Hot-desking Space
Collaborative Working
W www.burnageactivityhub.org.uk
Burnage Library Activity & Information Hub
Burnage Library , Burnage Lane Manchester M19 1EW
HOW WE’RE DOING IT!
…And Some Publicity! :)
Community Driven
Strong Digital Presence
Diverse Interests
VOLUNTEERS
W www.burnageactivityhub.org.uk
Burnage Library Activity & Information Hub
Burnage Library , Burnage Lane Manchester M19 1EW
THE NEW WORLD: TOP TIPS• Embrace the Digital Revolution• Partner Up, Align with Others• Be Creative, Be lean and…• …Always look for 2 Birds to Kill• Value Community• Play to Strengths• …Know Your Limits!
W www.burnageactivityhub.org.uk
Burnage Library Activity & Information Hub
Burnage Library , Burnage Lane Manchester M19 1EW
SUMMARY• Traditional Library in Real Jeopardy• Adapt or Die• Look At Wider, Related Fields• Embrace Digital• Think Lean
W www.burnageactivityhub.org.uk
Burnage Library Activity & Information Hub
Burnage Library , Burnage Lane Manchester M19 1EW
QUESTIONS?
