Boost your career ... discover how MCE can help you develop your management and leadership skills!

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MCE Corporate Presentation

MCE An introduction

# MCE 2015 All Rights Reserved#Who is MCE?MCE, as part of AMA Global, is a leading Learning and Development Provider in Europe, Middle East and Africa. We inspire more than 1,000 organizations and over 10,000 managers and leaders each year through our Open Enrolment Programmes and our Customized Learning Solutions.

We have been in the EMEA region for 55 years and our team of 200 Learning and Development professionals focuses each day on supporting you to achieve the impact you need at individual, team and organizational levels.

# MCE 2015 All Rights Reserved#MCE Mission and Vision 1In an increasingly VUCA-world organizations areonly as strong as their leaders and managers.

At MCE we:Believe that leaders and managers can LEARN more about themselves, and how to manage OTHERS and the organization they work for.Inspire and develop individuals, teams and organizations to outperform in their environment. We help them become stronger, more skilled leaders and managers to drive change, execute strategy, and achieve the organizations goals.

# MCE 2015 All Rights Reserved#MCE Mission and Vision 2At MCE we:

Encourage LEADERS to develop a vision, set the business strategy and direction to implement this vision and inspire engagement and alignment amongst their people to achieve this as a common goal.Train MANAGERS to execute processes, systems and structure to ensure the efficiency and productivity of their area of responsibility, in both operational and people management areas.

# MCE 2015 All Rights Reserved#Aligning L&D Solutions with your Business

# MCE 2015 All Rights Reserved#How Do We Grow And Develop People?We use the 70/20/10 approach:

70% On the job training with mentors and simulations.20% Informal learning with / by their peers.10% Formal development,in classroom and with MCE experts.

# MCE 2015 All Rights Reserved#MCE Customized Learning Solutions1700 clients across EMEA and across NGO, IPO and industry segments since 1955From lightly tailored to highly customizedFaculty with extensive international business experience across industriesPragmatic, hands-on and practical approachCombining the best of classroom and digital

# MCE 2015 All Rights Reserved#MCE Open Enrolment Programmes25+ programmes in Brussels and across EMEAClassroom basedPragmatic, hands-on and practicalInternational focusFaculty with extensive business experience

# MCE 2015 All Rights Reserved#MCE Faculty: What This Means For You200+ facultySubject matter expertise AND + 15 years corporate experienceSenior executives, authors, educators, consultants, CEOsBusiness practitioners from the real world Highly qualified facultyTransformational experience that brings the best out of every individual, and collectively, the organization

# MCE 2015 All Rights Reserved#MCE Learning & Development ServicesCustomized Learning SolutionsOpen Enrolment ProgrammesAssessmentsCoaching ServicesBlended and Digital SolutionsProgrammes Implementation Marketing SupportLMS and PMOManagement ToolkitsGlobal Research, Books

# MCE 2015 All Rights Reserved#MCE Conference and Business Centre 1Located in the heart of Brussels withEasy AccessHotels: 1000+ hotel rooms nearby withpreferential rates for you 7 Continents Restaurant: Hot and coldbuffet lunches prepared by our professionalchefsNo pillars: All are meeting rooms areopen spaces with no pillars blocking theparticipants view Real daylight: All MCE rooms have naturaldaylightTerrace: An outside roof terrace in the heartof Brussels for your cocktail receptions and welcoming events

# MCE 2015 All Rights Reserved#MCE Conference and Business Centre 2Free high speed Wifi: Available to all participants throughout the whole centre.Europe Conference Room: 580M forup to 700 participants including 6 purposebuilt translation booths38 Meeting Rooms: From 10 to 700 participantsCoffee Lounges: Throughout the centreReception and Registration Areas: Be welcomed by our staff in the modern and contemporary reception area

# MCE 2015 All Rights Reserved#MCE: Some Key Numbers55 MCE operating in the EMEAregion for 55 years1,700 Client companies and organizations have worked withMCE since 19616,200 Customized Learning Solutions delivered in over 94 countries 200 Learning and development professionals dedicated to workingwith you 25+ Open Enrolment Programmes throughout EMEA 400,000 Participants on OEProgrammes since 1961

# MCE 2015 All Rights Reserved#MCE & AMA Global NetworkMCE is part of AMA Global, delivering learning and development solutions aroundthe world

# MCE 2015 All Rights Reserved#MCE & AMA: Recognized Training ProvidersAmerican Management Association has been selected for the sixth consecutive year as one of 2015s TOP 20 LEADERSHIP TRAINING COMPANIESby TrainingIndustry.com

# MCE 2015 All Rights Reserved#MCE Focus Areas & Models

# MCE 2015 All Rights Reserved#MCE Leadership Focus AreasThe 3 sides of leadership: Self, Others and Business

While MCE believes that insight into business and leadership are two critical dimensions around which 360 leadership should be built and developed, MCE also believes that a third aspect, which we call Leading Self is equally critical.

# MCE 2015 All Rights Reserved#MCE Leadership Focus AreasLeading SelfSelf awareness, knowledge, expertise, personal strengths and skills each of which helps an individual to perform within the business context they work in.

Leading OthersKnowledge, skills, competence and understanding of how to formulate a vision, set a strategy and engage people towards common business and organizational goals.

Leading BusinessThe business, financial, commercial and organizational know how to perform at ones best and drive successful business performance.

# MCE 2015 All Rights Reserved#MCE 3 Leadership Focus Areas Video

https://www.youtube.com/watch?v=GDfXi_uLVB4

# MCE 2015 All Rights Reserved#MCE Focus Areas

# MCE 2015 All Rights Reserved#MCE IMPACT Model: Organization Development Plan

# MCE 2015 All Rights Reserved#MCE IMPART Model: Learning Architecture & Talent Management

# MCE 2015 All Rights Reserved#MCE ADDEIE Model: Instructional Systems Design

ADDEIE = Create step of IMPACT ModelMCEs version of ADDIE instructional design modelDefines a programme development processBased on scientific principles of adult learningStages are sequential

# MCE 2015 All Rights Reserved#MCE ROPES Model: A Complete Learning Event

Review and Relate: Stimulate recall of prior knowledge and link content to what participants already knowOverview: Inform participants of the objectivewhy do they need to know or be able to do this?Presentation: Present content using examples, demonstrations, brainstorming, other techniquesExercise: Participants apply the new knowledge, practice new skills, give and receive feedbackSummary: Discuss how new skills will be adapted for individual participant use in the workplace

# MCE 2015 All Rights Reserved#A Progressive Leadership Journey

# MCE 2015 All Rights Reserved#A Progressive Leadership Journey

https://www.youtube.com/watch?v=KUhzr6t1EBA

# MCE 2015 All Rights Reserved#MCE Delivery CapabilitiesOnline LearningWebinarsMulti-DayOne-DayCustomizedE-learningMobile

# MCE 2015 All Rights Reserved#Extra Slides

# MCE 2015 All Rights Reserved#MCE Quality Management: A Dedicated Account Team

# MCE 2015 All Rights Reserved#MCE Approach To Learning Transfer - To Sustain Learning

# MCE 2015 All Rights Reserved#MCE Approach To Programme EvaluationBased on principle of accountability: Managers can (and should) self-evaluate, can be validated by line managementLevelStandard method Baseline (Level 0)Participants set their own learning objectives validated by line managerParticipants self-evaluate behaviours via questionnaireDesigned by MCE hosted and administered on your LMS, analyzed by youDesigned, hosted, administered, analyzed by MCEReaction (Level 1)Satisfaction questionnaire (electronic), administered by MCE. Designed, hosted, administered, analyzed by MCEDesigned, hosted, administered, analyzed by your organizationLearning (Level 2)Self-evaluation of own learning (knowledge, skills) through a quiz, test or questionnaire at the end of the programme. Compare to Level 0. Designed by MCE, hosted, administered, and analyzed by your organizationDesigned, hosted, administered, analyzed by MCE

Competence /behavior (Level 3)Self-evaluation of new behaviors/competencies 12 weeks after the programme via questionnaire (can be validated with line manager) Compare to Level 0. Designed by MCE, hosted, administered, and analyzed by your organizationDesigned, hosted, administered, analyzed by MCE

# MCE 2015 All Rights Reserved#MCE 10 Step Approach To Coaching

# MCE 2015 All Rights Reserved#Learning Technology

# MCE 2015 All Rights Reserved#

# MCE 2015 All Rights Reserved#Client References

# MCE 2015 All Rights Reserved#Customized Learning Solutions: Healthcare ClientsRocheGSKMerckNovo NordiskLundbeckTakedaAstellasVarianAstraZenecaActelionAlk AbelloBayerSanofiNovozymesBaxter Boehringer Ingelheim

# MCE 2015 All Rights Reserved#Customized Learning Solutions: Chemical IndustrySABICDSMLyondellbasellHenkelSolvayAkzoNobel

# MCE 2015 All Rights Reserved#