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A BIAS FOR ACTION Presented by: Umang Patodia(111) Upasana D (112)

A Bias For Action - In Search of Excellence

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Chapter 'A Bias for Action' from the book 'In Search of Excellence' by Tom Peters & Robert H Waterman Jr

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Page 1: A Bias For Action - In Search of Excellence

A BIAS FOR ACTION

Presented by:Umang

Patodia(111)Upasana D (112)

Page 2: A Bias For Action - In Search of Excellence

INDEX Introduction Organization Fluidity Chunking Experimental Organization Speed and numbers Cheap Learning The experimenting context Simplifying Systems The action orientation

Page 3: A Bias For Action - In Search of Excellence

INTRODUCTION

Action orientation

Bias for getting things done

Active decision.

Problem discussed

All-too-reasonable and rational response

Complexity in big companies

Overdoing of orderly things

Page 4: A Bias For Action - In Search of Excellence

ORGANIZATION FLUIDITY Need for adhocracy Getting out of the bureaucracy

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ORGANIZATION FLUIDITY(CONTD…)

Informal, Open Communication

MBWA – Management by Walking About

Virtual technology of keeping in touch

Two things that are visible :

Positive reinforcement for valuable action

Seek out a high volume of opportunities for

good news swapping

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CHUNKING An environment of fragmented

responsibilities Break things for

To Increase FluidityTo encourage action

Creating small groups Ad Hoc Task Force

Fewer membersResponsibility proportional to the position Flexibility and AdaptabilityDocumentation is informalFollow-up is swiftThe importance of context of climate

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EXPERIMENTING ORGANIZATIONS

Excellent companies willingness

To try things out

To be bold and daring

P&G called it the “testing fetish”

“Do it , try it and fix it”

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SPEED AND NUMBERS Alacrity and Numbers of experiments Deadline pressures Quick In, Quick Out Like a game of poker:

With each card, stakes get higherYou never really know enough until the last

card is playedKnow when to fold

Chunk, Review, Manage

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CHEAP LEARNING Low Cost and Get Innovation Into

Action Relative Invisibility: “bootlegging” User connection: with a user, on a user’s

premises

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THE EXPERIMENTING CONTEXT Leaky systems, mistakes, bootlegging,

changes, champions Devising the system:

Select one unitGet the people to bring into shapeBring others to see and learn from it

Natural Diffusion: builds on itself Results-first approach

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SIMPLIFYING SYSTEMS Formal systems of brief

communications, fact-based decision making, MBO

One-page memorandumFewer numbers to debateAbility to cross-checkFocuses the mindAccountability goes up

OST: Objectives, Strategies, Tactics

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THE ACTION ORIENTATION Experiments, Ad hoc task forces, Small

groups, Temporary structures “People can only handle a little bit of

information at one time”; “They thrive if they perceive themselves

as even somewhat autonomous”

Ready. Fire. Aim.Learn from your tries.

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THANK YOU