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Short Term Engagement, Long Term Gain: Financial Gamification with SaveUp

Priya Haji - Short Term Engagement, Long Term Gain: Financial gamification with SaveUp

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Getting people to make short term sacrifices for long-term gain is one of the central challenges of any transformational behavior change. Nowhere is this more evident than in finance and healthcare -- and SaveUp is leading the charge. Hear Priya Haji discuss the ups, downs and hard-fought lessons of crafting engagement around tough subjects in this fast-paced discussion.

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Page 1: Priya Haji - Short Term Engagement, Long Term Gain: Financial gamification with SaveUp

Short Term Engagement,Long Term Gain:Financial Gamification with SaveUp

Page 2: Priya Haji - Short Term Engagement, Long Term Gain: Financial gamification with SaveUp

SaveUp:the first rewards program that rewards good financial actions with the opportunity to win big prizes and small rewards

Page 3: Priya Haji - Short Term Engagement, Long Term Gain: Financial gamification with SaveUp

Prize Linked Savings

Behavioral economicsSkewed rewards

Professor Tufano

Savings, 401(k), IRACredit cards, car loans, mortgages

Page 4: Priya Haji - Short Term Engagement, Long Term Gain: Financial gamification with SaveUp

Registration is easy

Scalable

Reward yourself

Use your own data

No integration for FIs19,000+ FIs

Custom deployments

Page 5: Priya Haji - Short Term Engagement, Long Term Gain: Financial gamification with SaveUp

How does it work?

Drawing prizes

$1 Savings or $1 Debt Reduced = 1 Credit

Create a regular habit

Instant Win prizes

$2 Million Jackpot

Page 6: Priya Haji - Short Term Engagement, Long Term Gain: Financial gamification with SaveUp
Page 7: Priya Haji - Short Term Engagement, Long Term Gain: Financial gamification with SaveUp

Extrinsicrewards

Prizes

Games

Coupons

Org of finances

Asset growth

Education

Intrinsicrewards

Motivation

Page 8: Priya Haji - Short Term Engagement, Long Term Gain: Financial gamification with SaveUp

Engagementof a Social Game

28% DAU45% WAU70% MAU

52% 6 months45% 12 months

Retentionof a financial utility

Engagement and Retention

Virality? Privacy? Trust?

Page 9: Priya Haji - Short Term Engagement, Long Term Gain: Financial gamification with SaveUp

Let’s take a tour...

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• Countdown (Drawing, Jackpot prizes)

• Appointment dynamic (Daily plays)• Ratio reward schedule (Invites -> Plays)• Progressive randomness (Free plays)• Collection (Financial accomplishments)• Pride/Envy/Status (Leaderboard)

• Gifting (Donate/give credits)

Gamification and SaveUp

Page 16: Priya Haji - Short Term Engagement, Long Term Gain: Financial gamification with SaveUp

of users reported saving more and paying down more debt

Impact of SaveUp

52%

Total Money Saved:

$356,000,000Total Debt Payments:

$255,000,000

Education Session:

75,000Challenges Taken:

24,000