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Corporate Slide PoolVersion October 2015
Where finance goes faster
© Copyright Anachron 2015
Accelerate your order to cash processesAn Introduction :
Jan Willem van Otterlo – Weesp 4 December 2015
Where finance goes faster
© Copyright Anachron 2015
The problem at hand
The complex nature of global e-Invoicing
Diverse country rules & regulations
Governmental e-Invoicing Platforms
Multitude of Accounts Payable networks
Companies face many challenges when trying to undertake an e-Invoicing project
24 languages in EU alone
28 currencies in EU alone
Domestic & ATP methods
Buyer specific requests
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Mapping your IT landscape
Things to keep in mind
BusinessERP = SAP
In-house Print & Post
Direct Roaming
Manual entry in B2B AP Portal
Provider for B2B Roaming
• Connectivity with ERP • Data Conversion to Multiple Output Format• Data Interfaces to Networks• Manual Activities & Maintenance
Mapping your IT landscape
How complex is your total infrastructure?
Business Unit 1
ERP = SAP
In-house Print & Post
Direct Roaming
Manual entry in B2B AP Portal
Provider for B2B Roaming
• Different business units may have different requirements• They may even have different technological setups
Business Unit 2
ERP = Oracle
In-house Print & Post
Providers for B2B Roaming
In-house Print & Post
Business Unit 1
ERP SAP
Roaming
e-Invoice Portal provider
Direct Roaming
Business Unit 6ERP Dynamics
Business Unit 4 ERP SAP
In-house Print & Post
Direct Roaming
Manual entry in B2B AP Portal
Provider forB2B
Roaming
Business Unit 2
ERP Oracle
In- house Print & Post
Providers for B2B Roaming
B2B Provider Roaming
In-HousePrint & Post
B2G Roaming Providers
FACe & eFACTCustomer ERP
B2G Roaming Provider Fattura
Business Unit 5ERP Oracle
In-house Print & Post
Providers for B2B Roaming
B2G Roaming Provider UBL
Business Unit 3 ERP SAP
e-Invoice Portal provider
Outsourced Print & Post
Customer ERP
Manual entry in B2B AP Portal
Manual entry in B2B& B2G AP
Portal
In-house Print & Post
Business Unit 1
ERP SAP
Roaming
e-Invoice Portal provider
Direct Roaming
Business Unit 6ERP Dynamics
Business Unit 4 ERP SAP
In-house Print & Post
Direct Roaming
Manual entry in B2B AP Portal
Provider forB2B Roaming
BusinessUnit 2
ERP Oracle
In-house Print & Post
Providers for B2B Roaming
B2B Provider Roaming
In-HousePrint & Post
B2G Roaming Providers
FACe & eFACT
Customer ERP
B2G Roaming Provider Fattura
Business Unit 5ERP Oracle
In-house Print & Post
Providers for B2B Roaming
B2G Roaming Provider UBL
Business Unit 3 ERP SAP
e-Invoice Portal provider
Outsourced Print & Post
Customer ERP
Manual entry in B2B AP Portal
Manual entry in B2B AP Portal
GetPaid
D&B
Bank of America
OnGuard
ING BankWorldPay
SAP
D&BGraydon
Excel
SAP
Experian
OnGuardAdyen
Local ProviderD&B
Ogone
The impact on your global order to cash process
Overall high IT spend Multiple providers for roaming to B2B and B2G
Multiple & ongoing ERP integrations
High spend on VAT Compliancy Consulting
Extremely high levels of manual activity
ZERO global O2C transparency ZERO global O2C integration
X X
X X X
X X
Order to cash process
Order Cash
Credit Checks
OrderEntry
CustomerOnboarding
Billing &Invoicing
Payments &Collections
Sales Legal Billing Credit
Key market drivers for order to cash automation
Source: Aberdeen Group
Pressure to reduce DSOPressure to reduce
overall cost
Customer pressure to extend payment term
Risk of customer non-payment or default
Customer demand to improve service level
59%45%
19%
19%
19%
“Companies spend 5 to 9 % of their total revenue to finance their working capital”Researcher: Raimond Honig, Sept 2015
Addressing customer communication and behaviour
We have just paid the invoice.
Sorry, we haven’t seen your invoice. Can you resend it?
The PO number is missing on the Invoice.
Sorry, we had some delays. We
will pay by the end of this week.The amount is
not correct.
We have an issue with this specific Invoice.
We need more time to process your invoice.
Please give us 60 day payment terms. We haven’t received
a reminder yet. We always wait for the first reminder.
My customers haven’t paid my invoices yet
Private reason, my mother is in the hospital
Comments taken from a workshop with 50 Credit & Control Managers held at the Credit Management Cyclus, Beersel, 8 October 2015
Addressing customer communication and behaviour
4 Most important reasons for not paying on time:
Financial problems at client site
Purposely not paying on time
Inefficient and insufficient administration at client site
Complaints regarding delivered goods and/or services
70%
60%
44%
18%Source: European Payment Report,
Intrum Justitia
What you need today
A single platform from which to manage your entire global order to cash cycle
A single platform from which to manage your entire global order to cash cycle
What is Order2Cash?
MobilePrint & Post
Customer ERP
Portale-Mail
Order Cash
Roaming
SupplierERP
MobilePrint & Post
Customer ERP
Portale-Mail
Order Cash
Roaming
SupplierERP
We have connected toover 700 ERP systems
Deliver invoices to any AR/B2G network
Provide international payment options to
customers
We have connected toover 700 ERP systems
Deliver invoices to any AR/B2G network
Provide international payment options to
customers
The Order2Cash platform
e-Invoicing
Online payments
Credit scoring and management
Secure online document signing
Document workflow solutions and archiving
Why work with Anachron?
Fast facts about Anachron
15 yearsexperience
11 Fortune 500 customers
ISAE 3402 Type IIGlobally certified
5offices
45% YOYgrowth
Delivery to100+
countries
GartnerPure-playprovider
Top 50Coolest tech
Companies NLMetisfiles
Empowering the world’s leading brands
Reasons for selecting Anachron
• Build a customized white-label portal or begin work immediately with our hosted solution• Full global coverage, with multi language and currency support • Seamless integration with over 700 ERP systems• Solutions scale easily to add new businesses• Uncomplicated business approach• Continued innovation and development within the O2C arena
Benefits of using Order2Cash
• Streamline your order to cash processes and boost business performance• One platform. All processes covered• Integrate all O2C related departments and data into a single platform• Reduce overall costs and optimize what you spend• Build stronger relationships with customers, vendors and suppliers• Reduce DSO and protect cash flow• Minimize risk of non payment or default
Customer references
Empowering the world’s leading brands
• European wide e-Invoicing solution• +80% of all UK customers now receiving e-Invoices• 25% cost reduction in 2014 alone• Other document types now added
• e-Invoicing solution for all 130 NL dealerships• Closing the books 1.5 days faster per month• Saving 45,000 man hours every year
• Multi-label e-Invoicing solution• Invoices delivered across EMEA region in seconds• Rapid reduction in overall time-to-payment with
global ATP and CC
Barry Callebaut
• 150,000 invoices per year• Invoices delivered to 25 European countries• e-Invoicing eliminates mailing and accelerates order to
cash process by 2-7 days• 30% of all non-EDI invoices now online• On target to reach 50% of all invoices online by end 2015,
75% in 2016• Lost invoices significantly reduced• Enhanced customer experience
GE Oil & Gas
• Full global coverage
• Roll-out began in US
• Point-to-point solution
• Invoices delivered to all well known Oil & gas platforms
• GE clients select their preferred invoice format and delivery channels
• Real-time tracking and reporting capabilities
• Robust management information reports
Business Stream
• Seamless integration with SalesForce
• 0-80% digital delivery in first year• Simple and effective approach
• Customer grouping possibilities
• Real-time reporting and analysis
• Consolidated billing
Travelcard
• Fast implementation. Go-live within x months
• From 0-100% digital delivery in 12 months• Multi-format delivery/channel options
• Real-time analysis and reporting features
• Customer grouping capabilities
• Spend management overviews for all clients
Alphabet
• Founded in 1997 • Active in 18 countries• 555.000 vehicles• White label solution for invoice & document presentment• Delivery across BeNeLux, UK and PO
Tommy Hilfiger/Calvin Klein
• Multi-label e-Invoicing portal• Invoices delivered across EMEA region in seconds• Rapid reduction in overall time-to-payment with
global ATP and CC
Volvo
• e-Invoicing solution for all 130 NL dealerships• Closing the books 1.5 days faster per month• Saving 45,000 man hours every year
Adecco
• Multi-language e-Invoicing portal• Document workflow solutions
G4S
• White label e-Invoicing solution• Accelerated payment solution add-on for NL customers
Stonebridge
• White label e-Invoicing solution
Order2Cash solutions
e-Invoicing
e-Invoicing
The most sophisticated e-Invoicing solution available•Seamless connectivity to any ERP system or business application•Instantaneous delivery of invoices, no matter the amount or location•Multiple language and currency support•Multi-format delivery and presentment options•Deliver invoices to AP and B2G invoice networks •Full compliancy with all local VAT requirements•Outsource print & post activities via our global partner network
e-Invoicing interoperability
Order2Cash enables you to conduct business across a broad range of AP and B2G invoice networks
•Governments are rapidly mandating the delivery of e-Invoices to proprietary portals (like Austria, Spain, Italy, Denmark, Norway with many more preparing similar set-ups)
•Large Corporates are also mandating the use of AP platforms for delivery of e-Invoices.
•Next to AP platforms, dedicated connections can be set-up in many formats
e-Invoicing interoperability
BBGDigipoortERBeFACTFACeINGMercuriusNemhandelNETSSimplerInvoicingTradeshiftTungsten (OB10)ZET SolutionsZoomit
e-Invoicing compliancy
Order2Cash ensures the full VAT compliancy of all invoices sent from the platform•Different countries have different regulations that must be adhered to•For example, Turkey has specific government portals for VAT compliancy in a transaction flow•There is no standard format and so many options need to be catered for•In the EU many countries use a version of UBL•Anachron is a member of the EESPA, a group committed to the use and promotion of standards across the industry
Connecting to your ERP system
Set at customer level
Client dashboard
Invoice sender settings
Upload new logo
Save changes
Documents overview
Select all Deselect all Send by eMailPDF XML Excel
Invoice quarantine
Select all Deselect all Send by eMailPDF XML Excel
To assess (2)
Documents overview
Send
Dispute management
Dispute management
Receivers overview
Credit reports (with Credit2Control)
Delivery channel at customer level
Delivery channel at customer level
BBGDigipoortERBeFACTFACeINGMercuriusNemhandelNETSSimplerInvoicingTradeshiftTungsten (OB10)ZET SolutionsZoomit
Customer notification email
Online payments (with Accept2Pay)
Receiver: Online view without login
PDF invoice view
e-Signature and audit trail embedded in the PDF
Receiver dashboard
One overview for all senders
Invoice view
Dispute management
Account settings
Receivers can select their preferred delivery channels and invoice formats
Multiple delivery channels available
Benefits
Sender•Direct savings of 50% across cost of paper, printing, mailing and staffing•Track and trace documents•Connect to any B2B/B2G invoice network•Average 20% DSO reduction•Decreased turn-around time for issue management•Boost service level to customers•Increased customer satisfaction
Receiver•Optimize incoming invoice stream•100% direct, transparent communication with invoice senders•Track and trace documents•Import and work with invoices within their own financial system•Overall cost reduction•Accelerated working processes•24/7 accessibility of complete invoice archive
Credit Management
Credit management
Control risk and grow your business•Global multi-device solution supporting an unlimited number of administrators•Multiple language and currency support•Suitable for high volumes of invoices and debtors•Tailor workflow and business rules to individual customers•Real-time internal and external credit scoring for deeper customer/prospect analysis•Ensure compliance with accounts receivable (AR) policies and procedures•Automate collection rules and handle all disputes and collections within a single platform
Credit management
Credit management
Credit management
Credit management
Comprehensive issue management
Credit management
Create specific profiles and timelines for different target groups or individual customers
Credit management
Create specific profiles and timelines for different target groups or individual customers
Credit management
Multi-channel delivery support
Credit management
Extensive reporting capabilities
KPI’s
Credit management
Extensive reporting capabilities (KPI’s)
Automate all reminders
Include direct payment links using Accept2Pay
1. Price2. Quality3. Numbers4. …
Issues Workflows Solution
How?Why? What? Solution
• Minimize the time it takes to resolve open issues.• Involve and inform all relevant staff or departments. • Credit manager remains in control at all times.
100%
0%Issue
Issue management
Credit management
Benefits of using Credit2Control•Optimize cash flow and treasury•Up to 50% reduction in DSO•Up to 50% reduction in cost of running credit management•Greater, tighter control over the entire CCM process•Minimize total number of write-offs•Stronger client relationships•Transparent communication across internal/external lines
Credit management
Greater efficiency•Automatic data upload from your system•Generate daily tasks per user•Generate daily call lists and mailing actions•Directly involve all departments in credit management•Establish a customer response site for the debtor•Report on all levels, from company-wide to individual accounts
Greater flexibility•Intuitive design•Dynamic call groups•Seamless connectivity with external functions (Collections agency, payment provider, print partner)•Obtain credit reports from Graydon and Dun & Bradstreet•Analyze payment patterns and customer history•Add online payment functionality to dunning procedures/mails•Multi-language and currency report
Online payments
Online payments
International payments are only a click away•Automate online payments in any language, currency and channel of preference•Add payment solutions to invoices, reminders and other financial documents•Manage high risk customers and complex markets with business rules for payment options•Track and manage all transactions through a single solution•Utilize multi-channel payment services that support online, e-mail, and mobile phone payments
Secure online document signing
Secure electronic document signing
Move faster. Succeed better.•Authenticate, sign, distribute and store customer/supplier contracts and other documentation online•Tailor the eSigning process to your internal business workflows and controls•Monitor the signing process through your online dashboard •Quickly identify and address any delays•Grant and control secure access and authorization rights online•Single & multi-signee workflows available•Automated reminder mails & query management
Document workflow and archiving solutions
Document workflow and archiving solutions
Move and deliver all documents online.•Present & store documents online including insurance policies, proposals, welcome letters and more•Establish specific workflows and approval checks•Provide customers with online access to documents and allow direct interactivity•Enhance the collaboration within your organization with automated & online document flows•Improve the alignment of different roles and authorization structures•Offer multi-channel delivery options to suit your customers’ needs
SummaryBenefits of using Order2Cash
One platform. All processes.
e-Invoicing Online payments Credit scoring and managementSecure online document signing Document workflow solutions and archiving
Why work with Order2Cash?
All O2C processes.One platform.
24/7 availability.Multi-device support.
Global interoperability.
Easy to conductbusiness with.
Continued innovationand development
Scalability
Thank you!Jan Willem van [email protected]
