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Agenda
CVs and Cover Letters
The selection process
Fit Interviews
Behavioural competency interviews
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Preparation
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CV survey
Whitehead Mann
Boyden
UBS Warburg
Korn Ferry
Heidrick & Struggles
AT Kearney
Normanbroadbent
Motorola
Accenture
PWC Consulting
Oracle
Prism (consulting recruitment
company)
GE Capital
Recruiters who work or who have worked for thesecompanies were involved in our research:
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Be factual avoid subjective claims
Use the past tense
Tailor your CV for each application
Use bullet points
One page for specific MBA applications
2 pages preferred, 3 pages max
CVs
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When is a profile appropriate?
Changing industry? no jargon
Changing function? be careful using a
functional CV. Pick out your cross-transferable skills
CVs
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Covering letters WKH0LUURUWHFKQLTXH
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health sector
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manager for Pfizer Plc
Full project lifecycle experience Responsible for projects over 1mil
from inception through to completion
Good communication skills Frequently presented progress
reports to senior management team
Man-management skills Led teams of up to 20 consultants
and had three direct management
reports
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How to prepare for interview
The selection process
Fit Interviews
Behavioural competency interviews
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Assessment Centres
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Preparation
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The Selection Process
Candidate
PoolEffective
Workforce
InterviewerTools /
Methodologies
Criteria
Prediction
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Criteria
Technical Skills
Behavioural Competencies
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Potential to develop in the organisation
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Leadership motivating and developing others
Co-operation and TeamworkInitiative / Creativity
Problem Solving
Flexibility / handling ambiguity
Delivery / Achievement
Analysing and Decision-making
Communication
Entrepreneurial spirit
Criteria Behavioural
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Types of interviews and tools which are used in a selection
process:Screening / fit interviews*
Behavioural competency interviews*
Technical interviews
Case studies*
Presentations
Internship assessments
Assessment Centres: group exercises, psychometric testing, in-tray
exercises*
Tools / Methodologies
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Tell me about yourself
Why did you decide to study for an EMBA / MBA / MA?
Why Vlerick?
What are your three key strengths / weaknesses?
What is the most useful feedback you have ever received?
Who do you most admire in business?
Why should we take you for this role?
How would your friends describe you?
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Have you got any questions?
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What are your 3 USPs?
The two minute pitch
3UHSDULQJIRUILWLQWHUYLHZV the pitch
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Past behaviour is the best
indicator of future performance
Behavioural Competency Interviews
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Structuring answersS
T
R A
R
Situation What was the context?
Task What was the task?
Action What did you do?
Relationships Who was involved?
Results What was the outcome?
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Please describe an example of a difficult decision
which you have had to make
Example of a behavioural competencyquestions
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Behavioural Indicators
1 2 3 4 5Gathers information in an unstructured
way using a mix of intuition and gut
feeling
Structures information gathering.
Attentive to detail. Identifies and uses
various sources of evidence
Systematically gathers information,
effectively dealing with missing data and
ambiguity. Involves others to ensure
comprehensive information is gatheredFails to breaks down problems into even
a simple list of tasks or activitiesAnalyses relationships between
several parts of a problem or situation.
Identifies several likely causes of
events
Systematically breaks multidimensional
problems or processes into component
parts; identifies several solutions and
weighs the value of eachShows little ability to make decisions
and take the lead. Likes to be the
follower and not the decision makerPrepared to make a decision and
avoids over analysing situations
before making decisions
Makes difficult decisions and assumes
responsibility and accountability for these.
Checks validity of decision
Uses no abstract concepts. Thinks very
concretelyApplies knowledge of past
discrepancies, trends and
relationships to look at different
situations
Simplifies complexity. Pulls together
ideas, issues and observations into a
single concept or a clear presentation.
Identifies key issues in a complex
situation
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Please give an example of a difficultdecision which you have had to make
Situation write down no more than TWOsentences to describe the
situationTask write down no more than TWO sentences to explain the task
(include specific goals and targets)
Action write down at least FIVE bullet points of action which you
took which were critical to you making a good decision
Relationships write down at least FOUR other key stakeholders
involved in making the decision
Results write down THREE bullet points to summarise the outcome
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Communication
What are the behaviours you would expect to see
in someone who is an effective communicator?
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How much money is spent on haircuts in Belgium each
year?
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DO
Think out loud
Consider the size of the market
Use round numbers
Exclude extraneous numbers
Do a gut check (probably in billions)
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Blurt out an estimate
Ask for a calculator
Google an answer
Usually 3-PLQXWHVGRQWWDNH
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Assessment Centres
Group exercises
In-tray exercises
Psychometric tests
Work-sample exercises
Role playsInterviews
Personality questionnaires
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Interviewers
Be on time!
Dress appropriatelyBring a copy of your CV with you
Be aware of your handshake
Keep eye contact
Be sensitive to an interviewer managing the time'RQWWDONRYHUWKHLQWHUYLHZHU
Offer your business card
Smile!
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requirements
The candidate does have the relevant experience but chooses
the wrong example
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Where do candidates go wrong?
Turn up late to an interview
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Not listening to the question
Being vague and non-specific
Providing too much, irrelevant information
Selecting inappropriate examples
Not taking the time to think before answering
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contribution
LACK OF PREPARATION
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Preparing for interview
Check the instructions time, location and format
Research company, industry and interviewers
Prepare behavioural competency examples
Practice psychometric tests, if appropriate
Read up on latest technical developmentsPrepare questions to ask
Relax and enjoy the selection process!
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