Ron van HerkSolutions Consultant21 March 2017
Unified Endpoint ManagementWhat it is and why it matters
#MFSummit2017
Spencer CaplinConsultant Sector-IT
What does the day of today’s worker look like?
Support: Any Device | Apps | Self-services
Market Trends and Size
The global unified endpoint management market is valued at USD 624.9 million in 2015, which is expected to reach USD
3.73 billion by 2020, at a CAGR of 42.9% during the forecast period.
- Research and Markets, Unified Endpoint Management Market by Deployment Mode (Cloud, On-Premise, Hybrid), Vertical, Region - Global Forecast to 2020
• End-users want to work from any device and get access to apps from anywhere at any time
• IT wants to be able to manage ALL devices from one solution
• End-users expect self-service and immediate access to resources
Market Trends:
PC Lifecycle Mmgt Unified Endpoint Management
Self Service
Endpoint Management Vision and Strategy
Vision Strategy
ZENworks becomes a Unified Endpoint Management (UEM) product that provides superior self-services and application management in an identity centric, location aware fashion
• Focus on areas ZENworks can win (self service, app mgmt.)
• Simplify pricing and packaging• Build customer and partner communities • Offer Endpoint management as a service • Maintain and evolve ancillary capabilities required by the
UEM market• Establish partnerships with others that can integrate and
extend our capabilities with their products
Strategic ObjectiveBe recognized as a leader in Unified Endpoint Management
Micro Focus® ZENworks®Endpoint Management Capabilities
ConfigurationManagement
DesktopContainers*
AssetManagement
PatchManagement*
Disk Encryption
EndpointSecurity
MobileManagement*
Any Device
IT Service Management*
ReportingService
Micro FocusZENworks Suite
AnyDevice
* Additional capabilities available as an add-on to the ZENworks Suite
ZENworks 2017, managing all your devices
ZENworks 2017, a fresh look
Integrated End User Experience
Integrated End User Experience
ZENworks as a Service
Sector ITZENworks as a Service
Christian SealSpencer Caplin
ABOUT USTrusted by the Trusts themselves
• Established 1993
• Managed Services
• Consultancy
Our success and longevity has been born out of ourcommitment to our customers, their reputation and the systemsand services they deliver. We undertake all service delivery andsystem management tasks taking responsibility and ownershipas though it were our very own.
CUSTOMER FOCUSED01
Our core business is built around annual support contractsenabling us to operate a dedicated IT Support Helpdesk withaccess to our 2nd and 3rd line support engineers.
SERVICE DELIVERY02
We bolster skills and experience within the local team and weoften conduct the daily routine operations to free up local teamsfor project or more complicated and interesting work.
IMPROVE YOUR EFFICIENCY04
In all cases we work with Local IT teams to deliver and supportIT systems and services. We are considered to be extensionsof these local teams providing valuable experience andknowledge at every level
EXTENSION OF THE TEAM03
Our ApproachAbout Us
Browser-Based
Reporting Server
Unified management
Imaging and Pre-
Boot Services
Content Replication
Enterprise Inventory
Role-based administration
Directory Independence
Auditing
Software Packaging
and Deployment
Cross-platfromSupport
ZENworks
Why ZENworks?
What does a managed service require ?ZENworks as a Service
DATABASE PRIMARY SERVERS SUPPORTEDVERSION
OVERSIGHTAGENT HEALTH
Health of the environment, without health there is no management oversight
2 3 41
What is a managed service?ZENworks as a Service
Product value
Getting the most out of the product
ZCM CORE
Imaging
Patch Management
User Self Help
Reporting
Endpoint Warranty
Applications
What is a managed service?ZENworks as a Service
ZCM CORE
• Database Management
• Primary Server
• Software Updates
• Zone Configuration
• SR Support
What is a managed service?ZENworks as a Service
• Managed Base Images
• Shared Resource ZONE
• Application Repository
Applications
Imaging
ConfigurationManagement
DesktopContainers*
AssetManagement
PatchManagement*
Disk Encryption
EndpointSecurity
MobileManagement*
Any Device
IT Service Management*
ReportingService Sector IT
Company 1 Company 2
ZENworks as a Service
What is a managed service?ZENworks as a Service
• Standard Reporting
• Zone Dashboards
• Warranty Data (RAG)
Reporting
Endpoint Warranty
What is a managed service?ZENworks as a Service
• Baseline Patch Polices
• App Store
• Service Desk
Patch Management
User Self Help
Patch Management
ZENworks as a Service
What is a managed service?
Hosting OptionsZENworks as a Service
• On Premises
• N3 Data Centre (NHS)
• Sector Hosting
• Cloud
ANY QUESTIONS?
www.microfocus.com