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The Stores of the Future
Kiril Popov
June 16, 2016
FUNG GLOBAL RETAIL & TECHNOLOGY
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Agenda
ABOUT US
THE STORES OF THE FUTURE
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About Fung Group
TRADING
LOGISTICS
DISTRIBUTION
RETAILING
Li & Fung LimitedListed on SEHK
Global Brands Group
Listed on SEHK
Fung Retailing Limited
Privately Held Entity
Convenience Retail
Asia LimitedListed on SEHKTrinity LimitedListed on SEHK
Branded Lifestyle Holdings Limited
LiFung Kids (Holdings) LimitedToyrs “R” Us (Asia)Suhyang Networks
UCCAL Fashion GroupPrivately Held Entities
Fung Holdings (1937) Ltd. A privately held entity and major shareholder of the Fung Group
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About Fung Global
• Fung Global Retail & Technology advises retailers, real estate developers and tech companies on projects situated at the intersection of retail, tech and/or fashion.
• Our team offers a robust knowledge bank and significant experience in the retail, fashion and tech fields. We are involved in many areas of the business and believe this allows us to offer a unique perspective by focusing on the future and where the sector is heading.
A Unique Combination of Retail, Fashion & Tech
RETAIL FASHION
TECH
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Agenda
ABOUT US
THE STORES OF THE FUTURE
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Fun & Engaging
Personal
Discovery
The Store is Changing
• It’s about discovery: brands are using showrooms and fitting rooms to replace traditional stores
• A fun and engaging experience: technology is enabling interactive experiences and new ways to connect with the consumer
• A new level of personalization: more companies are using data to offer a personalized experience online as well as offline
The Store
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A Place for Discovery: b8ta
• b8ta sells monthly-based subscriptions to companies
• Provides real-time analytics
• Focused on “educating the customer”
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A Place for Discovery: b8ta
Source: TechCrunch
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• Urban Outfitters acquired the Vetri Family group of restaurants in 2015
• Club Monaco collaborated with Café Myriade to open an in-store coffee shop in Montreal
Food & Beverage
Interactive Tech
• Rebecca Minkoff offers interactive mirrors as well as virtual reality headsets in stores
• Tommy Hilfiger stores have virtual reality headsets that allow visitors to experience runway shows
More Than Buying Products
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• Urban Outfitters acquired the Vetri Family group of restaurants in 2015
• Club Monaco collaborated Café Myriade to open an in-store coffee shop in Montreal
Food & Beverage
Interactive Tech
• Rebecca Minkoff offers interactive mirrors as well as virtual reality headsets in stores
• Tommy Hilfiger stores have virtual reality headsets that allow visitors to experience runway shows
Fun and Engaging Interactive Experiences
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Personalized In-Store Experience
Source: Tulip.io
• Tulip is a platform that offers store associate mobility for “the store of the future”
• Tulip is working with Coach, Toys’R’Us, Bonobos, Frank + Oak, Saks Fifth Avenue, Frye
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Personalized In-Store Experience
• Robots will increasingly take over sales associate functions
• SoftBank and Lowe’s already experimenting with robot sales associates
Source: Altaviawatch