THE ORGANISATIONAL DEVELOPMENT

& TRANSFORMATION PLAN (ODTP)

THE ORGANISATIONAL DEVELOPMENT

AND TRANSFORMATION PLAN (ODTP)

IS A STRATEGIC PLAN TO:

• Improve service delivery

• Become more customer-centric

• Modernise government

The main aim is to enhance service delivery and the

City’s connection with customers, especially the poor.

WHY THE ODTP WAS DEVELOPED

• The ODTP serves as a plan for building a more sustainable,

responsive and effective organisation and will help take

local government to the next level.

• The ODTP will live alongside the City’s Integrated

Development Plan (IDP) in order to outline the

organisational requirements for bringing strategic planning

to life.

• It aims to ensure effective service delivery for everyone in

the city.

CREATING AN ORGANISATION

THAT IS FIT FOR PURPOSE

Create a new direction 1. Vision and Strategy

Create enabling enviroment 2. Policies, Governance

&Reporting

Cultivate new behaviours4. Values, Culture, Skills, Change

Leadership, Communication

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usto

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5. Str

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Customer

/Citizen

BENEFITS OF THE ODTP TO ALL RESIDENTS

OF CAPE TOWN

Better service delivery for all.

A more direct line of communication between

residents and government.

Improved transport systems.

Better access to more renewable energy sources.

More economic inclusivity.

THANK YOU