THE ORGANISATIONAL DEVELOPMENT & TRANSFORMATION PLAN responsive and effective organisation and will

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  • THE ORGANISATIONAL DEVELOPMENT

    & TRANSFORMATION PLAN (ODTP)

  • THE ORGANISATIONAL DEVELOPMENT

    AND TRANSFORMATION PLAN (ODTP)

    IS A STRATEGIC PLAN TO:

    • Improve service delivery

    • Become more customer-centric

    • Modernise government

    The main aim is to enhance service delivery and the

    City’s connection with customers, especially the poor.

  • WHY THE ODTP WAS DEVELOPED

    • The ODTP serves as a plan for building a more sustainable,

    responsive and effective organisation and will help take

    local government to the next level.

    • The ODTP will live alongside the City’s Integrated

    Development Plan (IDP) in order to outline the

    organisational requirements for bringing strategic planning

    to life.

    • It aims to ensure effective service delivery for everyone in

    the city.

  • CREATING AN ORGANISATION

    THAT IS FIT FOR PURPOSE

    Create a new direction 1. Vision and Strategy

    Create enabling enviroment 2. Policies, Governance

    &Reporting

    Cultivate new behaviours 4. Values, Culture, Skills, Change

    Leadership, Communication

    A lig

    n in

    te rn

    a l p

    ro c

    e sse

    s, sy ste

    m s

    & c

    u sto

    m e

    r to u

    c h

    p o

    in ts

    3 . O

    p e

    ra tin

    g M

    o d

    e l

    F u

    n c

    ti o

    n a

    l d

    e si

    g n

    t h

    a t

    su p

    p o

    rt

    st ra

    te g

    y

    5 . S tr

    u c

    tu re

    Customer

    /Citizen

  • BENEFITS OF THE ODTP TO ALL RESIDENTS

    OF CAPE TOWN

    Better service delivery for all.

    A more direct line of communication between

    residents and government.

    Improved transport systems.

    Better access to more renewable energy sources.

    More economic inclusivity.

  • THANK YOU

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