The GovernmentAn Early Adopter of ICT
James Corbin
Consultant ICT
UWI
Advantages of Early Adoption
• Demonstrates Leadership
• Improves Responsiveness
• Increase Efficiency
• Enhance Governance Practices
• Enhances Economic Growth
• Lowers cost of Providing Services
Internet Applications
$1.00
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$0.01$0.00
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$1.00
Bra
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$8.00
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TRANSACTION COSTSBANKING
TRANSACTION COSTSTOURISM
Source : Booze Allen Hamilton
Where to Start
• Education– Population must have skills to use Technology
• Access to ICT in Schools
• ICT in Education
Teacher’s Schedule
Teacher’s Schedule
Core
Attendance
Only indicate thoseabsent, late and
excused
Recall this information
at anytime for easy updates
Attendance
Only indicate thoseabsent, late and
excused
Recall this information
at anytime for easy updates
Core
Grade a Class
Teachers have quick and easyaccess to their classes for grading
Grade a Class
Teachers have quick and easyaccess to their classes for grading
Core
Government using Technology
• In House use– Email
– Intranet
– Document management
– E-workforce
• Supply of on-line services– Licences
– Taxes
– Procurement
Some Examples
e-Government Vision Framework
Citizens
Trading Partners
Vendors
Executives &
Department Managers
Workforce (Operations)
Information
Services
Services
Commodities
Commodities
Goods
Legislation & Policy
Strategic & Managerial
Tactical
Operational (execution)
Solutions to facilitate flow of :
Solutions to facilitate interaction
at the level of:
Core Services
• Business & Investment• Transport & Utilities• Labor Affairs & Employment• Social Help• Society (registration service) • Education• Town & Country Planning
and Housing• Peace & Safety• Taxes & Justice• Health Care & Environment
Pow
er o
f th
e In
tern
et
Communications and Networks
Hardware Software Applications Processes
Technical Integration: Making it all technically work
Operational Integration: making it functionally work
Project Project ProjectProject Project
Outcome Management: Keeping focused on the results
Policy and Best Practice: Effecting needed change
e-Government requires a specific set of building blocks
Program Management: Coordinating the efforts
Strategy: How you will achieve the vision
Vision: What you will be
Imp
act
on t
he
Cit
izen
Imp
act
on t
he
Eco
nom
y
What it takes to successfully deploy ICT in Government
• Visionary leadership both political and executive
• An Organization-wide Strategy and Commitment
• Governance• Technology Leadership• Core Competencies• Partnerships• Funding