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STRESSMANAGEMENT
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Presented by:
Abhisek Mukherjee
Shewta ShreeSushant Pratap Singh Jadon
Amit Prajapati
Prem Amin
Manjeet Kumar
Shams Tabrez
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INTRODUCTION
Stress is our bodys physical, mental & chemicalreactions. In today's changing and competitivework environment stress level is increasing both
in the workers as well as managers. As a result ofthis work stress, more and more managers areshowing signs of chronic fatigue and burn out.Research has concluded that stressed out
managers are not good for their companies andshareholders. Stress is a problem in almost allthe countries of the world.
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DEFINITION
Stress is defined as an adaptive response to an
external situation that results in physical,
psychological and behavioral deviations for
organizational participants.
IN OTHER WORDS
Stress is a dynamic condition in which an
individual is confronted with an opportunity,constraint or demand related to what he or
she desires and for which the outcomes is
perceived to be both uncertain and important.
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ACCORDING TO IVANCEVICH AND MATTERSON
Stress is the interaction of the individual with
the environment. It is an adaptive response
mediated by individual differences or
psychological process, that is a consequence any
external action, situation or event that places
excessive psychological or physical demands
upon a person.
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ACCORDING TO BEEHRAND NEWMAN
Job stress is a condition arising from the
interaction of the people and their jobs, and
characterized by changes within people that
force them to deviate from their normal
functioning.
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NATURE OF STRESS
Stress is a neutral word
Stress is associated with constraints and demand
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Two conditions are necessary for potential stressto become actual stress
I) uncertainty over the outcome
II) outcome must be important
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Stress is not simply anxiety Stress should also be differentiated from nervous
tension
The term burnout is also closely associatedwith stress.
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LEVELS OF
STRESS
EUSTRESS DISTRESS
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EUSTRESS :-
Eustress is the healthy, positiveand developmental stress response. It denotes thepresence of optimum solution of stress in an
individual
DISTRESS :-
Distress is the unhealthy and
negative stress response. It denotes the responseof high level of stress in an individual whichaffects his performance and efficiency.
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HIGH
LOW
LAW STRESS OPTIMUM STRESS HIGH STRESS
( STRESS LEVEL AND CONSEQUENCES)
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SOURCE OF STRESS
INDIVIDUAL STRESSORS
Life & career changes
personality type
Role character
GROUP STRESSORS
Group cohesiveness
Social support
Conflict
EXTRA ORGANISATIONALSTRESSORS
Political factor
Economical factor
Technological factor
ORGANISATIONAL STRESSORS
Organizational policies
Organization structure
Organizational processes
Physical condition
INDIVIDUAL
STRESS
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INDIVIDUALSTRESSORS
Life and career changes
For Example:-
(I) in common life. (II) Fresher in jobs.
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ROLE CHARACTERISTICS
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CONTD.
Personality type:- Personality characteristics
divide into two major category.
Type A
Is always moving
Walks rapidly
Eats rapidly
Is impatient
Does two things at a
timeMeasures success by
quantity
Is aggressive
Is competitive
Feels the pressure
Type B
Is never in hurry
Is patient
Does not brag
Plays for fun, not for win
Relaxes without guilt
Is mild mannered
Has no pressingdeadlines
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ORGANIZATIONALSTRESSORS
Organizational policies.:-
For example: Strike at Hero Honda
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CONTD.
Organization structure.
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CONTD.
Organization processes:-
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CONTD.
Physical conditions.
For example: in factory.
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GROUP STRESSORS
Lack of Group cohesiveness:-
Example: between employee.
Lack of social support:-
Example: Poor family in a society.
Conflict:-
Example: people working in the organizationare prone to conflict.
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LACK OF GROUP COHESIVENESS:-
E AMPLE: ETWEEN EMPLO EE.
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LACK OF SOCIAL SUPPORT:-
FOR E AMPLE: POOR FAMIL IN A SOCIET
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Conflict:-
Example: people working in the
organization are prone to conflict
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EXTRA ORGANIZATIONALSTRESSORS
Political factors:-
Example: Uncertainty in Iran
Technological factorExample: change in technology.
Economic condition
Example: Great depression of 1930s
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Political factors:-
Example: Uncertainty in Iran
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Technological factor:
Example: change in technology.
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Economic condition :
Example: Great depression of 1930s
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CONSEQUENCES OF STRESS
CONSEQUENCES
FOR THE
INDIVIDUAL
CONSEQUENCES
FOR THE FAMIL
CONSEQUENCES
TO
ORGANIZATION
PH SIOLOGICALS MPTOMS
PS CHOLOGICALS MPTOMS
EHAVIOURALS MPTOMS
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CONSEQUENCES FOR INDIVIDUAL
1. Physiological symptoms
Stress
Anxiety
Depression
2. Psychological symptoms
3. ehavioural symptoms
Under eating or over eating, sleeplessness,
increased smoking & drinking, drug abuse.
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CONSEQENCES FOR THE FAMILY
Spouse & child abuse,
Alienation from family members
Divorce Discharging parental responsibilities
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CONSEQUENCES FOR ORGANIZATION
Low performance and productivity
High rate of absenteeism and turnover
Loss of customers due to poor attitude ofworkers
Increased alienation from the job
Destructive and aggressive behavior resulting instrikes
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COPING STRATEGIES FOR STRESS
Individual coping approaches:
Knowledge about stress
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Physiological fitness
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Time management
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Assertiveness
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Social support network
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Readjust life goals
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Relaxation techniques
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Plan your life in advance
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Organizational coping approaches:Selection and placement
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Goal setting
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Improved communication
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Redesigning jobs
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Participative decision making
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Building teamwork
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Personal wellness programmes
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THA
NKY
OU