Stress Managenet

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    STRESSMANAGEMENT

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    Presented by:

    Abhisek Mukherjee

    Shewta ShreeSushant Pratap Singh Jadon

    Amit Prajapati

    Prem Amin

    Manjeet Kumar

    Shams Tabrez

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    INTRODUCTION

    Stress is our bodys physical, mental & chemicalreactions. In today's changing and competitivework environment stress level is increasing both

    in the workers as well as managers. As a result ofthis work stress, more and more managers areshowing signs of chronic fatigue and burn out.Research has concluded that stressed out

    managers are not good for their companies andshareholders. Stress is a problem in almost allthe countries of the world.

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    DEFINITION

    Stress is defined as an adaptive response to an

    external situation that results in physical,

    psychological and behavioral deviations for

    organizational participants.

    IN OTHER WORDS

    Stress is a dynamic condition in which an

    individual is confronted with an opportunity,constraint or demand related to what he or

    she desires and for which the outcomes is

    perceived to be both uncertain and important.

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    ACCORDING TO IVANCEVICH AND MATTERSON

    Stress is the interaction of the individual with

    the environment. It is an adaptive response

    mediated by individual differences or

    psychological process, that is a consequence any

    external action, situation or event that places

    excessive psychological or physical demands

    upon a person.

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    ACCORDING TO BEEHRAND NEWMAN

    Job stress is a condition arising from the

    interaction of the people and their jobs, and

    characterized by changes within people that

    force them to deviate from their normal

    functioning.

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    NATURE OF STRESS

    Stress is a neutral word

    Stress is associated with constraints and demand

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    Two conditions are necessary for potential stressto become actual stress

    I) uncertainty over the outcome

    II) outcome must be important

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    Stress is not simply anxiety Stress should also be differentiated from nervous

    tension

    The term burnout is also closely associatedwith stress.

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    LEVELS OF

    STRESS

    EUSTRESS DISTRESS

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    EUSTRESS :-

    Eustress is the healthy, positiveand developmental stress response. It denotes thepresence of optimum solution of stress in an

    individual

    DISTRESS :-

    Distress is the unhealthy and

    negative stress response. It denotes the responseof high level of stress in an individual whichaffects his performance and efficiency.

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    HIGH

    LOW

    LAW STRESS OPTIMUM STRESS HIGH STRESS

    ( STRESS LEVEL AND CONSEQUENCES)

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    SOURCE OF STRESS

    INDIVIDUAL STRESSORS

    Life & career changes

    personality type

    Role character

    GROUP STRESSORS

    Group cohesiveness

    Social support

    Conflict

    EXTRA ORGANISATIONALSTRESSORS

    Political factor

    Economical factor

    Technological factor

    ORGANISATIONAL STRESSORS

    Organizational policies

    Organization structure

    Organizational processes

    Physical condition

    INDIVIDUAL

    STRESS

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    INDIVIDUALSTRESSORS

    Life and career changes

    For Example:-

    (I) in common life. (II) Fresher in jobs.

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    ROLE CHARACTERISTICS

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    CONTD.

    Personality type:- Personality characteristics

    divide into two major category.

    Type A

    Is always moving

    Walks rapidly

    Eats rapidly

    Is impatient

    Does two things at a

    timeMeasures success by

    quantity

    Is aggressive

    Is competitive

    Feels the pressure

    Type B

    Is never in hurry

    Is patient

    Does not brag

    Plays for fun, not for win

    Relaxes without guilt

    Is mild mannered

    Has no pressingdeadlines

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    ORGANIZATIONALSTRESSORS

    Organizational policies.:-

    For example: Strike at Hero Honda

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    CONTD.

    Organization structure.

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    CONTD.

    Organization processes:-

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    CONTD.

    Physical conditions.

    For example: in factory.

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    GROUP STRESSORS

    Lack of Group cohesiveness:-

    Example: between employee.

    Lack of social support:-

    Example: Poor family in a society.

    Conflict:-

    Example: people working in the organizationare prone to conflict.

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    LACK OF GROUP COHESIVENESS:-

    E AMPLE: ETWEEN EMPLO EE.

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    LACK OF SOCIAL SUPPORT:-

    FOR E AMPLE: POOR FAMIL IN A SOCIET

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    Conflict:-

    Example: people working in the

    organization are prone to conflict

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    EXTRA ORGANIZATIONALSTRESSORS

    Political factors:-

    Example: Uncertainty in Iran

    Technological factorExample: change in technology.

    Economic condition

    Example: Great depression of 1930s

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    Political factors:-

    Example: Uncertainty in Iran

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    Technological factor:

    Example: change in technology.

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    Economic condition :

    Example: Great depression of 1930s

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    CONSEQUENCES OF STRESS

    CONSEQUENCES

    FOR THE

    INDIVIDUAL

    CONSEQUENCES

    FOR THE FAMIL

    CONSEQUENCES

    TO

    ORGANIZATION

    PH SIOLOGICALS MPTOMS

    PS CHOLOGICALS MPTOMS

    EHAVIOURALS MPTOMS

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    CONSEQUENCES FOR INDIVIDUAL

    1. Physiological symptoms

    Stress

    Anxiety

    Depression

    2. Psychological symptoms

    3. ehavioural symptoms

    Under eating or over eating, sleeplessness,

    increased smoking & drinking, drug abuse.

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    CONSEQENCES FOR THE FAMILY

    Spouse & child abuse,

    Alienation from family members

    Divorce Discharging parental responsibilities

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    CONSEQUENCES FOR ORGANIZATION

    Low performance and productivity

    High rate of absenteeism and turnover

    Loss of customers due to poor attitude ofworkers

    Increased alienation from the job

    Destructive and aggressive behavior resulting instrikes

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    COPING STRATEGIES FOR STRESS

    Individual coping approaches:

    Knowledge about stress

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    Physiological fitness

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    Time management

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    Assertiveness

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    Social support network

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    Readjust life goals

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    Relaxation techniques

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    Plan your life in advance

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    Organizational coping approaches:Selection and placement

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    Goal setting

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    Improved communication

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    Redesigning jobs

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    Participative decision making

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    Building teamwork

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    Personal wellness programmes

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    THA

    NKY

    OU