S p a r k T r a i n i n g A c a d e m y , C h e n n a i | K o c h i
2015
Soft Skill Training
Contents The document provides the soft skills training
contents
By Spark Training Academy
Spark Training Academy
Part 1:
Module 1: Self-Management & Cleanliness
1. Self-Control
2. Trustworthiness
3. Conscientiousness
4. Adaptability
5. Achievement Orientation
6. Initiative
7. Personal Grooming – Dressing, Cleanliness Behavior
Module 2: Etiquettes & Behavior
1. General Etiquettes
a. Personal Manners When Meeting New Friends
b. Telephone Courtesy
c. Personal Relations
d. Table Manners
e. Greeting & Handshakes
f. Appropriate Office Dressing
Module 3: Interpersonal Skills
Module 4: Effective Communicative Skills
Module 5: Personality Development
Part 2:
Module 1: Team Work & Team Spirit
Module 2: Value of Time & Time Management
Module 3: Stress Management
Part 3:
Module 1: English Communication
Module 2: Accent & Voice Improvement
Module 3: Written Communication Skills
Module 4: Interviewing Skills
Module 5: Presenting Skills
Module 6: Business & Corporate Etiquettes
Module 7: Crisis Management