S p a r k T r a i n i n g A c a d e m y , C h e n n a i | K o c h i

2015

Soft Skill Training

Contents The document provides the soft skills training

contents

By Spark Training Academy

Spark Training Academy

Part 1:

Module 1: Self-Management & Cleanliness

1. Self-Control

2. Trustworthiness

3. Conscientiousness

4. Adaptability

5. Achievement Orientation

6. Initiative

7. Personal Grooming – Dressing, Cleanliness Behavior

Module 2: Etiquettes & Behavior

1. General Etiquettes

a. Personal Manners When Meeting New Friends

b. Telephone Courtesy

c. Personal Relations

d. Table Manners

e. Greeting & Handshakes

f. Appropriate Office Dressing

Module 3: Interpersonal Skills

Module 4: Effective Communicative Skills

Module 5: Personality Development

Part 2:

Module 1: Team Work & Team Spirit

Module 2: Value of Time & Time Management

Module 3: Stress Management

Part 3:

Module 1: English Communication

Module 2: Accent & Voice Improvement

Module 3: Written Communication Skills

Module 4: Interviewing Skills

Module 5: Presenting Skills

Module 6: Business & Corporate Etiquettes

Module 7: Crisis Management