7182019 Setting Up the Astro Byond Box
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1
CONTENTS
INTRODUCTION 2
Storage 2
Maintenance 2
Handling 2
Environmental issues 2
IMPORTANT SAFETY INFORMATION 3
Using equipment safely 3
Connecting to the mains supply 3
ELECTRICAL INFORMATION 4
Mains plug and its fuse 4
BEFORE YOU BEGIN 5
Unpacking the carton 5
YOUR ASTRO SET TOP BOX 6Front panel 6
Rear panel 7
CONNECTING UP 8
Connecting your Astro set top box 8
Connecting to a TV 8
A l t e r n a t i v e a u d i o c o n n e c t i o n s 8
Connecting to the satellite dish 9
Connecting to the power supply 9
Switching your Astro set top box on and off 10
Inserting batteries in your remote control 10
YOUR SMART CARD 11
Inserting your Smart Card 11
TV SETTINGS 12
HD SETTINGS 13
DIGITAL AUDIO SETTINGS 14
YOUR REMOTE CONTROL 15
Controlling your TVrsquos features with your remote control 16
TV codes 17
ON983085SCREEN MESSAGES 18
GENERAL PROBLEMS 20
SPECIFICATION 22
General 22
Rear-panel connectors 22
Front-panel connector 22
NOTICES 23
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2
Please follow the instructions in this Installation Guide carefully to enjoy all the advantages of your
Astro set top box for watching and recording television programmes
STORAGE
If your Astro set top box is not used directly after
purchase it can be stored in its original packaging
in a cool dry place at a temperature between ndash20 degC
and +70 degC Before use wait until your Astro set top
box has reached room temperature
MAINTENANCEBefore cleaning always disconnect the power from
your Astro set top box and disconnect the cable at
the SAT-IN connector To clean your Astro set top
box dust with either a clean dry cloth or one that
has been slightly dampened with distilled water
Never use detergents of any kind
HANDLING
To avoid possible damage do not pick up or move
your Astro set top box while it is connected to the
power supplyIf you move your Astro set top box between
locations at different temperatures allow it to reach
room temperature before you apply power to it
INTRODUCTION
ENVIRONMENTAL ISSUES
Packaging
When disposing of this product
packaging please ensure that it is
recycled
This will reduce the demand for virgin wood pulp
whilst diverting material that would otherwise endup in landfill
Product and batteries
Recycling - Do not dispose of this
product or its remote-control
batteries with your domestic rubbish
At the end of their useful lives the
product and batteries contain materials
that when processed correctly can be recovered
and recycled By participating in the responsible
recycling of the product and batteries you will bereducing the requirement for new raw materials
and reducing the amount of material that would
otherwise end up in landfill You will therefore help
to prevent potential negative consequences for the
environment and human health
When you purchase a new similar product your
retailer may offer to take this old one from you
Alternatively you can take it to your local recycling
centre Your retailer or local municipal authority
will advise you of the collection facilities available
in your area for waste electronic products andbatteries Use of these services will be free to you
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3
IMPORTANT SAFETY INFORMATION
USING EQUIPMENT SAFELYYour Astro set top box has been manufactured to
meet international safety standards but you must
take care to operate it safely
It is important that you read these safety instructions
WARNING Remember that contact with AC
mains can be lethal or can cause severe electric
shock To avoid the risk of electric shock
Never remove the top cover from the 12 V
power supply unit as there are high-voltage live
parts inside There are no user-serviceable parts
inside this power supply unit
Never remove the top cover from your Astro set top
box There are no user-serviceable parts inside it
On the rear panel of your Astro set top box
there is a tamper-evident label that states
lsquoWarranty void if broken or removedrsquo
Make sure all electrical connections are properly
made
Do not connect any equipment to the mains supply
until you have properly connected all the other leads
Before you disconnect any other equipment
from your Astro set top boxrsquos rear panel put
your Astro set top box into standby wait 60
seconds then disconnect your Astro set top
box from the power supply (by disconnecting
the 12 V power supply unit from the mains
socket on the wall)
Never push anything into holes slots or other
openings in the case (except a Smart Card into
the slot provided)
The model number serial number and electrical
rating of your Astro set top box are on a label on
its base
CAUTION
Do not use or store your Astro set top box in
hot cold damp or dusty places
Do not block the ventilation holes of your Astro
set top box Leave a gap of at least 5 cm above
and around it to al low for adequate ventilation
Never stand it on soft furnishings
Do not put anything on your Astro set top box
which might drip or spill into it Never stand
objects filled with liquids such as vases on top
of your Astro set top box
Do not place your Astro set top box in an
unventilated cabinet or on top of a unit that
emits heat (eg a VCR)
Never place naked flame sources such as lighted
candles on or adjacent to your Astro set top
box
CONNECTING TO THE MAINS SUPPLY
bull Your Astro set top box is designed for use only
with the supplied 12 V power supply unit
bull The 12 V power supply unit operates with a 100-
240 V AC 50-60 Hz mains supply Do not connect
it to any other electricity supply than this
bull Connect the 12 V power supply unit to your Astro
set top box Then insert the 2-way connector
on the supplied mains lead into the 12 V power
supply unit then finally insert the mains plug into
the mains supply at the wall socket
bull To disconnect power from your Astro set top
box always remove the 12 V power supply unit
from the mains supply (rather than disconnect
the 12 V power supply unit from your Astro set
top box) Therefore you must install your Astro
set top box near to the mains socket-outlet
which should be easily accessible
bull If you are in any doubt about the mains lead
its plug or its connection consult a competent
electrician
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4
ELECTRICAL INFORMATION
MAINS PLUG AND ITS FUSE
The supplied mains plug is a non-rewireable type
If you need to replace the fuse you must use an
ASTA- or BSI-approved BS 1362 fuse rated at 3 A and
marked as shown below
or
The plug has its fuse beneath a fuse cover on its
face Use a screwdriver to lever off the fuse cover
replace the fuse with a new one and refit its cover
Never use a plug if its fuse cover is missing
AM
The fuse is inside the rewireable plug Use a
screwdriver to remove the plugrsquos back cover Never
put the plug into the mains socket when its cover is
removed Lever out the fuse and replace it with a
new one Replace the plugrsquos back cover
3 A MP
LN
E
FUSE of correct value
WARNING
If the supplied mains plug is not suitable for
your mains socket-outlet DO NOT plug it in
Remove its fuse and then cut the plug off the
lead Destroy the severed plug immediately
to avoid the shock hazard which would exist if
this were to be plugged into a mains socket
Fit an appropriate mains plug on the lead
If this plug contains a fuse it should be as
described left If you are using a non-fused
plug an external fuse must not exceed 5 A
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5
UNPACKING THE CARTONBefore you start installing your Astro set top box please check you have the following supplied accessories
bull A 12 V power supply unit
bull A mains lead
bull A 3-way AV phono lead
bull A remote control and 2 lsquoAAArsquo batteries
bull A Smart Card
bull A warranty card
BEFORE YOU BEGIN
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6
smart card
ch+ ch- rec
FRONT PANEL
Display
Shows the current time when your
Astro set top box is in standby
Shows the channel number when
your Astro set top box is tuned to
a channel
Standby button (S)
To switch your Astro
set top box on and off
IR indicator
Flashes when your Astro
set top box is receiving a
signal from your remote
control
Slot for Smart Card
NOTE The front panel of your Astro set top box is covered with a protective clear plastic film
Carefully remove this film before using your Astro set top box
YOUR ASTRO SET TOP BOX
USB 20 port
For future use
ch+ and chndash buttons
To change channel by
stepping through them
rec indicator
Is lit while your Astro set
top box is recording a
program
(For future use)
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7
Y Pb Pr
SAT-IN
1318V
350mA MAX
COMPOSITE
VIDEO AUDIO
LEFT
COMPONENT
VIDEO
RIGHT DIGITAL
AUDIO
NETWORK
PORT
DC POWER
12V
25A MAX5V
500mA MAX
ANALOGUE
STANDARD
DEFINITION
YOUR ASTRO SET TOP BOX
REAR PANEL
DC POWER
Do not connect 12 V power
supply unit here until you
have made ALL the other
connections
COMPOSITE VIDEO
Connect a phono lead
between here and a TV
USB 20 port
For future use
AUDIO LEFT and RIGHT
(Left and right stereo audio)
Connect phono leads between
here and a TV or hi-fi amplifier
DIGITAL AUDIO
Connect a coaxial digital-
audio lead (not supplied)
between here and a home
theatre system
SAT-IN
Connect the cable from
your satellite dish here
NOTE All the interconnections between the rear panel of your Astro set top box and your other
equipment are safe extra-low voltage circuits However you should always disconnect your Astro
set top box from the power supply before connecting or disconnecting other devices at the rear
panel
NETWORK PORT
For future use
COMPONENT VIDEO
If your TV has component video
inputs use phono leads (not
supplied) to connect it here for a
better quality picture in standard
definition only
The model number serial number and
electrical rating of your Astro set top
box are on a label on its base
HDMItrade
Connect a HDMI lead
(not supplied) between
here and a HDTV
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8
Y Pb Pr
SAT-IN
1318V
350mA MAX
COMPOSITE
VIDEO AUDIO
LEFT
COMPONENT
VIDEO
R IGHT DI GITAL
AUDIO
NETWORK
PORT
DCPOWER
12V
25A MAX5V
500mA MAX
ANALOGUE
STANDARD
DEFINITION
HDMI
TV
CONNECTING UP
CONNECTING YOUR ASTRO SET
TOP BOX
Before starting choose a suitable position for
your Astro set top box observing the ventilation
requirements set out on page 3
WARNING Before you connect or disconnect
your Astro set top box tofrom any other
equipment make sure you disconnect all the
equipment from the mains supply
CONNECTING TO A TV
If you have a TV with only a composite (CVBS) video
input use the supplied AV phono leads to connect
your Astro set top box as shown below
Match the colours of the connectors on your Astro
set top box and leads
If your TV has component video (Y Pb Pr) inputs
you can connect your Astro set top box to your TV
using a suitable lead (not supplied) as shown below
This will give a better quality picture on your TV for
standard definition only
You also need to connect the audio leads
If your HDTV has HDMI inputs you can connect your
Astro set top box to your TV using a suitable lead
(not supplied) as shown below This will give you the
best picture and audio quality on your TV
You do not need to connect any additional audio
leads (Limited to stereo audio only)
ALTERNATIVE AUDIO CONNECTIONS
You can connect your Astro set top boxrsquos audio
outputs to your TV as shown on this page but you
can instead connect them to a hi-fi amplifier OR
home theatre system as shown below This will give
better sound quality
The best sound quality is from your Astro set top
boxrsquos DIGITAL AUDIO connector but for this you will
need a 75-ohm coaxial audio cable (not supplied)
This digital audio is compatible with Dolby Digital
Astro set top box
Component
video phono
leads
HDMI
lead
Home cinema system
Coaxial digital
audio lead
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9
CONNECTING UP
Y P
SAT-IN
1318V
350mA MAX
COMPOSITE
VIDEO
ANALOGUE
STANDARD
DEFINITION
CONNECTING TO THE SATELLITE DISH
If necessary fit an F-connector to the cable from the
satellite dish
Connect the lead directly from the dish to the
connector labelled SAT-IN on your Astro set top
boxrsquos rear panel
The signal cable coming from the dish cannot
be used with a signal splitter Using a splitter will
reduce the signal strength to your Astro set top box
and will damage other set top boxes connected to
the same dish
Please ensure that the signal cable is properly
installed while setting up your Astro set top box
WARNING Your Astro set top box should be
installed by an Astro authorized installer
Y Pb Pr
SAT-IN
1318V
350mA MAX
COMPOSITE
VIDEO AUDIO
LEFT
COMPONENT
VIDEO
RIGHT DIGITAL
AUDIO
NETWORK
PORT
DC POWER
12V
25A MAX5V
500mA MAX
ANALOGUE
STANDARD
DEFINITION
CONNECTING TO THE POWERSUPPLY1 Plug the fixed lead on the 12 V power supply
unit into the socket labelled DC POWER on
your Astro set top boxrsquos rear panel
2 Plug the 2-way connector on the
supplied mains lead into the socket
on the 12 V power supply unit
3 When all the connections are
properly made connect the
mains plug from the 12 V power
supply into a mains wall socket
4 Connect other equipment such
as your TV to the mains supply
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10
CONNECTING UP
SWITCHING YOUR ASTRO SET TOP BOX ON AND OFFWhen you have connected your Astro set top box to
the power supply the four-digit display on its front
panel lights up This shows that your Astro set top
box is receiving power
When your Astro set top box is in standby the
four-digit display shows the current time when
your Astro set top box is out of standby the display
shows the channel number
If your Astro set top box is in standby switch on your TV then press the standby button (S) on the front
panel of your Astro set top box to turn on your Astro
set top box You can also use the standby button or
a number button on your remote control
Never turn off your Astro set top box by simply
disconnecting it from the power supply Use the
standby button (S) on your Astro set top box or
your remote control
ch+ ch- rec
Power Saving
To save power and money and to reduce
greenhouse gas emissions please turn
off your Astro set top box using only the
standby button when it is not in use
B
Standby button (S)
Astro set top box is out of standby
Shown by channel number
INSERTING BATTERIES IN YOUR
REMOTE CONTROL1 Remove the back cover by lifting the latch
2 Insert the two supplied lsquoAAArsquo batteries into the
battery compartment
Make sure you insert them the correct way round
as shown by the + and ndash symbols in the battery
compartment
3 Replace the cover
When you need to replace the batteries in your
remote control
bull Always replace all the batteries at the sametime
bull Please dispose of batteries in an
environmentally-responsible way (see page 2)
bull Never throw used batteries into a fire
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11
YOUR SMART CARD
INSERTING YOUR SMART CARDYou will need the supplied Astro Smart Card so that
you can receive Astro programmes and services on
your Astro byond set top box Insert it as follows and
leave it in your Astro byond set top box permanently
1 Hold your Astro Smart Card with the gold chip
uppermost and the arrow pointing towards your
Astro byond set top box
2 Insert your Smart Card into the front-panel slot
pushing it in as far as it will go without forcing it
Care for your Smart Card as follows
bull Donrsquot remove or insert your Smart Card
unnecessarily
bull Donrsquot bend your Smart Card
bull Keep your Smart Card dry Never clean it with
fluids ndash use a soft dry cloth
bull Keep your Smart Card away from heat and
sunlight small children and pets
Please use the Smart Card which came with your
Astro byond set top box Smart Cards from other set
top boxes will not work with your Astro byond set
top box
smart card
Please use your Smart Card only with the Astro byond set top box bearing the below serial number
Astro byond set top box serial number Smart Card number
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12
TV SETTINGS
You can access the TV Settings by navigating through the following screens
Home gt Settings gt Installation Settings gt TV Settings
In the Installation Settings screen enter your PIN code when prompted The default PIN code is 0000
Item Settings Comments
TV Type Standard Definition For TVs that support Standard Definition
High Definition For TVs that support High Definition
TV Aspect Ratio 43 For lsquostandardrsquo (43) TVs
169 For lsquowidescreenrsquo (169) TVs
Conversion for 169 input
video
(Determines how widescreen
(169) programmes are displayed
on a standard (43) TV ndash
available only if the TV Aspect
Ratio has been set to 43)
Letter Box The entire frame of the widescreen
programme will be displayed in a
standard (43) TV but the frame will not fil l
the screen There will be black bars on the
top and bottom of the frame
Pan Scan The side edges of the widescreen
programme will be cut-off but the entire
screen will be filled
Conversion for 43 input video
(Determines how standard (43)
programmes are displayed on a
widescreen (169) TV ndash available
only if the TV Aspect Ratio has
been set to 169)
Stretch
(Default if the TV Type is set
to Standard Definition)
The entire frame will stretch horizontally
to fill the screen
Pillar Box
(Default if the TV Type is set
to High Definition)
The entire frame will be displayed as if it
were on a standard TV with black bars on
either side of the frame
Default setting
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13
HD SETTINGS
You can access the HD Settings by navigating through the following screens
Home gt Settings gt Installation Settings gt HD Settings
In the Installation Settings screen enter your PIN code when prompted The default PIN code is 0000
Set the HD resolution to best match your TVrsquos native resolution The available settings are 576i 576p 720p and
1080i These settings are only applicable to the HDMI output of the Astro byond set top box
The recommended settings for various TV resolutions are shown below
TV Resolution Setting
1920 x 1080 1080i
1280 x 720 720p
852 x 576 576i 576p
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14
DIGITAL AUDIO SETTINGS
You can access the Digital Audio Settings by navigating through the following screens
Home gt Settings gt Your Settings gt Digital Audio Settings
The audio quality will depend on the Digital Audio Settings and the type of audio output used as shown
below
Channel type Digital Audio Setting Rear-panel audio outputs
HDMI Digital Audio Audio L amp R
Channel with
Dolby
Dolby Digital 51
(Digital Only)
Dolby Digital Dolby Digital No audio
Stereo
(Analogue and Digital)
Stereo Stereo Stereo
Channel without
Dolby
Dolby Digital 51
(Digital Only)
Stereo Stereo Stereo
Stereo
(Analogue and Digital)
Stereo Stereo Stereo
If you notice that the audio is not in sync with the video you may set the time delay accordingly to
compensate for this delay
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15
YOUR REMOTE CONTROL
back
To return to the last-viewed
channel or to step back
through on-screen menus
standby (S)
To switch your Astro byond
set top box into or out of
standby
ok
To confirm a choice
or save settings
ch+ and chndash
To change channels by
stepping through them
To move around the on-screen
menus and displays
regbuttons for handling
recordings
G Rewind
K PauseB Play
L Stop
F Fast-forward
indicator
Lights up red to show that the
remote control is controlling
your Astro byond set top box
colour buttons
number buttons
To key in channel numbers to
change channel
To type in words on certain
on-screen displays
vol+ and volndash
To change the volume
Z
To turn sound off and on
I-II c
To select soundtrackand display subtitles To toggle between TV Aspect
Ratio settings (see page 12)
To remove on-screen menus
and return to normal viewing
tv
To launch TV guide
info
To display Channel Info
To display the synopsis in
Channel Pilot
Also used for some interactive
services
tv standby (S)
To switch TV into or
out of standby
To start recording
to an external hard disk
av
To cycle through TV inputs
For future use
apps
To launch interactive
applications
fav
To cycle through
favourite channels
home
To launch the Home menu
radio
To switch to the
radio channels
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16
YOUR REMOTE CONTROL
CONTROLLING YOUR TVrsquoS FEATURES WITH YOUR REMOTE CONTROLYou can use your remote control to control some of your TVrsquos features after you press the tv button Then you
can
bull turn your TV onoff using the tv S button
bull adjust the volume using vol+ and volndash
bull mute the volume using theZ button
bull select AV channels using the av button
First you must configure your remote control to use the correct TV Code for your brand of TV You can either
set the code yourself (Option 1) or let your remote control search for the correct code (Option 2)
The volume control and mute is by default set to control your Astro byond set top box even if the remotehas been set up properly Holding down ok and vol+ until the remote blinks twice will allow you to control
your TVrsquos volume To revert the remote to controlling your Astro byond set top boxrsquos volume hold down the
ok and vol- until the remote blinks 4 times
OPTION 1
1 Hold down tv S and ok together until the indicator blinks twice
2 Use the number buttons to enter a 4-digit TV Code for your brand of TV (see table on page 17)
3 If the code you entered is valid the indicator blinks twice
4 Verify if the other controllable TV functions are functioning
NOTE If the TV Code is invalid or you press an incorrect button the indicator blinks once for alonger period The previous settings are restored and the setup routine ends
OPTION 2
1 Hold down tvS and ok together until the indicator blinks twice
2 Press 9 ndash 9 ndash 1 The indicator will blink twice again
3 Press tv S button Aim the remote at the TV and press ch+
4 If the TV does not turn off after 3 seconds press ch+ again Keep repeating this until it the TV turns off If
the remote blinks 3 times after pressing ch+ that indicates that the remote has cycled through the entire
database and if you still cannot control your TV your TV is not supported by this remote Once the TV
responds proceed to step 5
5 Press ok The indicator blinks twice to confirm that the TV Code has been set
6 Verify if the other controllable TV functions are functioning
If you do not press any remote control buttons within a 20-second period during either setup
method the previous settings are restored and the setup routine ends
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17
YOUR REMOTE CONTROL
TV CODESIf a 4-digit code does not work try the next 4-digit code for your brand of TV
Samsung 0060 0812 0618 0178 0587 0009 0093 0556 1235 0108 0037 0217 0264 0370
0072 0156 1208 0766 0226 0814 0216 0290 0821 0163
Sony 1825 1505 0011 1651 0036 0650 1010 0037 0556 0093 0170 0074
Philips 0037 0556 1744 0772 1246 1304 0178 0108 0195 0087 0374 0760 0343 0595
0009 0200 0361 1521
Panasonic 0650 0226 1650 1636 0108 1310 0037 0556 0163 1208 0508 0896 0361 0853
1335 0367 0516 0548 0001
Toshiba 1508 0508 0060 0009 0714 0036 0156 1656 0070 0093 2060 0264 1935 04121164 0618 1582 0650 0821 1704 0217 0109 1457 1916 1908 0698 0037 0736
1556 1037
LG 1423 0001 0178 0037 0556 0876 0370 1768 0377 0009 0714 0060 0217 0108
0216 0290 0163 0606 0109 0698 0715 0823 0829 1556 1191 0247 0367 1681
1539
Pioneer 1260 0760 0011 0170 1457 0698 0109 0163 0037 0287 0556 0428 0370 0343
0361 0486 0512
Sharp 0093 0009 1393 0036 0491 0818 0256 1819 1163 0650 0294 0653 0412 0516
0200 0760 2214
JVC 0653 1818 0036 1153 0606 1653 0371 0508 0731 0683 0192 0218 0418 0093
0650If the brand of your TVrsquos Codes is not listed here please refer to the Astro website
(wwwastrocommy) for additional information
If you wish to clear the current TV Code that is programmed to the remote hold down tvS and ok together
until the indicator blinks twice Follow this up with 9 ndash 7 ndash 7 The indicator will blink twice again The remote
will still be able to control your Astro byond set top box
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18
ON983085SCREEN MESSAGES
If any of the following on-screen messages appear you may attempt the suggested solutions to resolve it
before contacting Astro Customer Service
On-screen message Possible cause Suggested solution
Please insert your Astro Smart
Card
Your Astro Smart Card is not
inserted in the smart card
slot of your Astro byond set
top box
Please insert your Astro Smart Card into
the smart card slot
Invalid Smart Card Please
insert your Astro Smart Card or
insert your Astro Smart Card
correctly
The smart card is not
inserted properly
Reinsert the smart card correctly
There is a mismatch in the
customer type of the Astro
Smart Card inserted in your
Astro byond set top box
Please insert the Astro Smart Card that
came with your Astro byond set top box
The smart card in your Astro
byond set top box is not an
Astro Smart Card
This channel is not included in
your subscription To subscribe
please call Astro customer
service
Your current subscription
does not include this
channel
Please contact Astro Customer Service if
you are interested in viewing the channel
Your Smart Card is inactivePlease call Astro customer
service to activate
Your Astro Smart Card hasnot been activated or has
been deactivated
Please contact Astro Customer Service toactivate the card Ensure that the smart
card is in your Astro byond set top box
powered up with the signal locked on
The Astro Smart Card has
not been in your Astro
byond set top box for
several months
Leave the Astro Smart Card for a couple of
hours inside the Astro byond set top box
powered up with the signal locked on
You have inserted the wrong
Smart Card Please insert the
correct Smart Card
You have inserted a smart
card from another set top
box Your Astro byond set
top box will work only with
the Astro Smart Card that it
came paired with
Insert the Astro Smart Card that came
paired with your Astro byond set top box
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19
ON983085SCREEN MESSAGES
On-screen message Possible cause Suggested solution
Services currently not
available
This may be a temporary
condition due to the rain If
this condition persists please
call Astro customer service
The satellite input is not
connected properly
Ensure that the satellite input is
connected properly
The dish is not be aligned
properly
Have an authorized installer align the dish
properly
Booking is not allowed when
Smart Card is removed
The Astro Smart Card is not
inserted in your Astro byond
set top box while you trying
to book a reminder
Insert your Astro Smart Card and retry
booking the reminder
You have already booked
the maximum numbers of
reminders
You have already booked 50
reminders
You can either delete some of the existing
reminders or book new reminders after
the existing reminders have lapsed
The following events start at
the same time Please cancel
one of the events to proceed
You have already set another
programme to start at the
same time thereby causing
a reminder conflict
You can either cancel the current booking
or continue booking a new reminder by
overwriting the old reminder
No favourite channels found You have not assigned any
channels to your favourite
channels list
You can access the Home menu using
the home button on the remote control
You can assign favourite channels bynavigating to
Settings gt User Settings gt Edit Favourites
You have already selected the
maximum number of favourite
channels
You have already selected
30 favourite channels
You need to delete some of your old
favourite channels to add additional
channels
This channel is blocked under
parental control
You have blocked this
channel using the Channel
Block function under
Parental Control
You can either enter the correct PIN code
to view the channel or switch to another
channel
You have already selected the
maximum number of blocked
channels
You have already selected
30 blocked channels
You need to delete some of the old
blocked channels to block
additional channels
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20
GENERAL PROBLEMS
Problem Possible cause Suggested solution
The display on the front panel
does not light upis not lit
Your Astro byond set top
box is not connected
Make sure the lead from the 12 V power
supply unit is properly plugged into your
Astro byond set top box Check that
the 12 V power supply unit is properly
connected to the mains supply and that
the mains supply is switched on There is no sound and picture
on your TV but your Astro
byond set top boxrsquos front
panel shows the time
Your Astro byond set top
box is still in standbyPress the standby button (S) on your
remote control or your Astro byond set top
boxrsquos front panel Make sure that your TV is
out of standby and the correct AV input has
been selected on the TV
Your remote control does not
operate your Astro byond set
top box
(NOTE if your Astro
byond set top box is out
of standby then the IRindicator light on
itrsquos front panel should
flash when you press the
remote-control buttons)
Your Astro byond set top
box is still in standby
Press the standby button on your remote
control
Something is blocking the
path between your remote
control and your Astro byond
set top boxrsquos front panel
Ensure that nothing is blocking the path
Your remote controlrsquos
batteries need replacing
Replace all the batteries in your remote
control Never throw used batteries into a
fire Dispose of them in an environmentally-
responsible way (see page 2)
There is no sound or picture
or the picture is of poor
quality or looks blocky
Your satellite dish is not
connected properly to your
Astro byond set top box
Make sure that your satellite dish is
connected properly to your Astro byond
set top box
Your TV is not connected
properly to your Astro byondset top box
Make sure that your TV is connected
properly to your Astro byond set top boxyour TV is out of standby and the correct AV
input has been selected on the TV
Your satellite dish is not
pointing in the right
direction or has a faulty LNB
NOTE Severe weather
and heavy cloud cover
can cause this problem
Check the signal-level indicator If it is low
please contact Astro Customer Service for
further assistance
Before attempting to check the connections between your equipment please ensure that you have
disconnected them from the mains supply When you are done checking or reconnecting your equipment
safely reconnect them to the mains supply
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21
GENERAL PROBLEMS
Problem Possible cause Suggested solution
There are Smart Card error
messages
Your Astro byond set
top box cannot detect or
recognise your Smart Card
Make sure that you have the correct Astro
Smart Card and that it is properly inserted If
the messages persist please contact Astro
Customer Service
You have forgotten your PIN
code
Please contact Astro Customer Service to
reset the PIN code
Your Astro Smart Card does
not work with any other Astro
byond set top box that you
may have
Your Astro Smart Card will
work only with the Astro
byond set top box that it
came paired with It can not
be used with any other set
top box
Make sure that your Astro Smart Card is
used only with your Astro byond set top
box
The HDMI output of your
Astro byond set top box does
not seem to be functioning
In order to activate the
HDMI output you need to
subscribe to HD channels
Make sure that the Astro Smart Card is
inserted into your Astro byond set top box
If the problem still persists please contact
Astro Customer Service
The HDMI cable may not be
connected properly
Please ensure that the HDMI cable is
connected properly at each end
Your TV may be unable to
communicate properly withthe HDMI input
Turn the TV off and on
Your HD channels show
lsquoServices currently not
availablersquo while your other
channels are OK
Your Astro byond set top
box needs to be installed
properly without the use of
any cable splitters
Please call Astro Customer service to have
your Astro byond set top box correctly
installed
When viewing a HD channel
the other set top boxes in
your home no longer work
properly
Your Astro byond set
top box installation and
infrastructure requires it
to have a dedicated signal
source
Disconnect the splitter and connect the
signal source directly to your Astro byond
set top box
NOTE If you experience a problem even after the above checks please contact Astro Customer Service
for further assistance
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22
SPECIFICATION
Due to continued product improvement this specification may change without notice
GENERAL
Operating voltage 12 V DC 25 A
Power consumption 30 W (max)
Dimensions (W x D x H) 324 mm x 238 mm x 56 mm
Weight 15 kg (packed including accessories)
Operating temperature range +5 degC to +42 degC
Storage temperature range ndash20 degC to +70 degC
REAR983085PANEL CONNECTORSDC POWER 12 V DC 25 A
SAT-IN (satellite dish input) F-type female
AUDIO LEFT and RIGHT 2 x phono audio-out sockets
VIDEO Phono composite video-out socket
COMPONENT VIDEO Y Pb Pr 3 x RCA (phono) component video-out sockets
DIGITAL AUDIO Coaxial SPDIF connector RCACinch (female)
HDMI HDMI interface
USB 20 Host Port (Type A) (for future use)
NETWORK PORT RJ45 female (for future use)
FRONT983085PANEL CONNECTOR
USB 20 (for future use)
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23
NOTICES
Astro is a trademark of MEASAT Broadcast Network Systems Sdn Bhd (240064-A)
This product incorporates copyright protection technology that is protected by US patents and other
intellectual property rights Use of this copyright protection technology must be authorized by Macrovision
and is intended for home and other limited pay-per-view uses only unless otherwise authorized by
Macrovision Reverse engineering or disassembly is prohibited
HDMI the HDMI Logo and High-DefinitionMultimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC
Other trademarks listed herein are the property of their respective owners
OPEN SOURCE SOFTWARE
Certain components of the software contained in this product are subject to either
(i) the GNU General Public Licence (ldquoGPLrdquo)
(ii) the GNU Lesser General Public Licence (ldquoLGPLrdquo) or
(iii) OpenSSL license
In compliance with the GPL and LGPL Pace makes the source code of the Linux software libraries and
associated utilities it uses together with its modifications (if any) available to the public in source code format httpwwwpacecomopensourcerequest
OPEN SOURCE LICENSES
The software contained in this product may be covered by certain components consisting of free software or
open source software A list of these components and a copy of the relevant copyright notices and license
term notices that are required by such licenses are available at this web page
httpwwwpacecomopensourcelicense
This list may change from time to time and may depend on the model of product or the version of software
you have received If you are unable to access this web page and wish to have a copy of this list please
contact the Open Source Administrator at Pace plc Victoria Road Saltaire West Yorkshire BD18 3LF United
Kingdom To the extent the terms of these open source or free software l icenses prohibit any of the restrictionsin any end user license included with the product such restrictions will not apply to the applicable open
source or free software component
COPYRIGHT
This document is copyrighted and may not in whole or part be copied photocopied reproduced translated
or reduced to any electronic or machine-readable form without prior consent in writing from MEASAT
Broadcast Network Systems Sdn Bhd
copy 2009 MEASAT Broadcast Network Systems Sdn Bhd
All rights reserved
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24
NOTES
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2
Please follow the instructions in this Installation Guide carefully to enjoy all the advantages of your
Astro set top box for watching and recording television programmes
STORAGE
If your Astro set top box is not used directly after
purchase it can be stored in its original packaging
in a cool dry place at a temperature between ndash20 degC
and +70 degC Before use wait until your Astro set top
box has reached room temperature
MAINTENANCEBefore cleaning always disconnect the power from
your Astro set top box and disconnect the cable at
the SAT-IN connector To clean your Astro set top
box dust with either a clean dry cloth or one that
has been slightly dampened with distilled water
Never use detergents of any kind
HANDLING
To avoid possible damage do not pick up or move
your Astro set top box while it is connected to the
power supplyIf you move your Astro set top box between
locations at different temperatures allow it to reach
room temperature before you apply power to it
INTRODUCTION
ENVIRONMENTAL ISSUES
Packaging
When disposing of this product
packaging please ensure that it is
recycled
This will reduce the demand for virgin wood pulp
whilst diverting material that would otherwise endup in landfill
Product and batteries
Recycling - Do not dispose of this
product or its remote-control
batteries with your domestic rubbish
At the end of their useful lives the
product and batteries contain materials
that when processed correctly can be recovered
and recycled By participating in the responsible
recycling of the product and batteries you will bereducing the requirement for new raw materials
and reducing the amount of material that would
otherwise end up in landfill You will therefore help
to prevent potential negative consequences for the
environment and human health
When you purchase a new similar product your
retailer may offer to take this old one from you
Alternatively you can take it to your local recycling
centre Your retailer or local municipal authority
will advise you of the collection facilities available
in your area for waste electronic products andbatteries Use of these services will be free to you
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3
IMPORTANT SAFETY INFORMATION
USING EQUIPMENT SAFELYYour Astro set top box has been manufactured to
meet international safety standards but you must
take care to operate it safely
It is important that you read these safety instructions
WARNING Remember that contact with AC
mains can be lethal or can cause severe electric
shock To avoid the risk of electric shock
Never remove the top cover from the 12 V
power supply unit as there are high-voltage live
parts inside There are no user-serviceable parts
inside this power supply unit
Never remove the top cover from your Astro set top
box There are no user-serviceable parts inside it
On the rear panel of your Astro set top box
there is a tamper-evident label that states
lsquoWarranty void if broken or removedrsquo
Make sure all electrical connections are properly
made
Do not connect any equipment to the mains supply
until you have properly connected all the other leads
Before you disconnect any other equipment
from your Astro set top boxrsquos rear panel put
your Astro set top box into standby wait 60
seconds then disconnect your Astro set top
box from the power supply (by disconnecting
the 12 V power supply unit from the mains
socket on the wall)
Never push anything into holes slots or other
openings in the case (except a Smart Card into
the slot provided)
The model number serial number and electrical
rating of your Astro set top box are on a label on
its base
CAUTION
Do not use or store your Astro set top box in
hot cold damp or dusty places
Do not block the ventilation holes of your Astro
set top box Leave a gap of at least 5 cm above
and around it to al low for adequate ventilation
Never stand it on soft furnishings
Do not put anything on your Astro set top box
which might drip or spill into it Never stand
objects filled with liquids such as vases on top
of your Astro set top box
Do not place your Astro set top box in an
unventilated cabinet or on top of a unit that
emits heat (eg a VCR)
Never place naked flame sources such as lighted
candles on or adjacent to your Astro set top
box
CONNECTING TO THE MAINS SUPPLY
bull Your Astro set top box is designed for use only
with the supplied 12 V power supply unit
bull The 12 V power supply unit operates with a 100-
240 V AC 50-60 Hz mains supply Do not connect
it to any other electricity supply than this
bull Connect the 12 V power supply unit to your Astro
set top box Then insert the 2-way connector
on the supplied mains lead into the 12 V power
supply unit then finally insert the mains plug into
the mains supply at the wall socket
bull To disconnect power from your Astro set top
box always remove the 12 V power supply unit
from the mains supply (rather than disconnect
the 12 V power supply unit from your Astro set
top box) Therefore you must install your Astro
set top box near to the mains socket-outlet
which should be easily accessible
bull If you are in any doubt about the mains lead
its plug or its connection consult a competent
electrician
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4
ELECTRICAL INFORMATION
MAINS PLUG AND ITS FUSE
The supplied mains plug is a non-rewireable type
If you need to replace the fuse you must use an
ASTA- or BSI-approved BS 1362 fuse rated at 3 A and
marked as shown below
or
The plug has its fuse beneath a fuse cover on its
face Use a screwdriver to lever off the fuse cover
replace the fuse with a new one and refit its cover
Never use a plug if its fuse cover is missing
AM
The fuse is inside the rewireable plug Use a
screwdriver to remove the plugrsquos back cover Never
put the plug into the mains socket when its cover is
removed Lever out the fuse and replace it with a
new one Replace the plugrsquos back cover
3 A MP
LN
E
FUSE of correct value
WARNING
If the supplied mains plug is not suitable for
your mains socket-outlet DO NOT plug it in
Remove its fuse and then cut the plug off the
lead Destroy the severed plug immediately
to avoid the shock hazard which would exist if
this were to be plugged into a mains socket
Fit an appropriate mains plug on the lead
If this plug contains a fuse it should be as
described left If you are using a non-fused
plug an external fuse must not exceed 5 A
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5
UNPACKING THE CARTONBefore you start installing your Astro set top box please check you have the following supplied accessories
bull A 12 V power supply unit
bull A mains lead
bull A 3-way AV phono lead
bull A remote control and 2 lsquoAAArsquo batteries
bull A Smart Card
bull A warranty card
BEFORE YOU BEGIN
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6
smart card
ch+ ch- rec
FRONT PANEL
Display
Shows the current time when your
Astro set top box is in standby
Shows the channel number when
your Astro set top box is tuned to
a channel
Standby button (S)
To switch your Astro
set top box on and off
IR indicator
Flashes when your Astro
set top box is receiving a
signal from your remote
control
Slot for Smart Card
NOTE The front panel of your Astro set top box is covered with a protective clear plastic film
Carefully remove this film before using your Astro set top box
YOUR ASTRO SET TOP BOX
USB 20 port
For future use
ch+ and chndash buttons
To change channel by
stepping through them
rec indicator
Is lit while your Astro set
top box is recording a
program
(For future use)
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7
Y Pb Pr
SAT-IN
1318V
350mA MAX
COMPOSITE
VIDEO AUDIO
LEFT
COMPONENT
VIDEO
RIGHT DIGITAL
AUDIO
NETWORK
PORT
DC POWER
12V
25A MAX5V
500mA MAX
ANALOGUE
STANDARD
DEFINITION
YOUR ASTRO SET TOP BOX
REAR PANEL
DC POWER
Do not connect 12 V power
supply unit here until you
have made ALL the other
connections
COMPOSITE VIDEO
Connect a phono lead
between here and a TV
USB 20 port
For future use
AUDIO LEFT and RIGHT
(Left and right stereo audio)
Connect phono leads between
here and a TV or hi-fi amplifier
DIGITAL AUDIO
Connect a coaxial digital-
audio lead (not supplied)
between here and a home
theatre system
SAT-IN
Connect the cable from
your satellite dish here
NOTE All the interconnections between the rear panel of your Astro set top box and your other
equipment are safe extra-low voltage circuits However you should always disconnect your Astro
set top box from the power supply before connecting or disconnecting other devices at the rear
panel
NETWORK PORT
For future use
COMPONENT VIDEO
If your TV has component video
inputs use phono leads (not
supplied) to connect it here for a
better quality picture in standard
definition only
The model number serial number and
electrical rating of your Astro set top
box are on a label on its base
HDMItrade
Connect a HDMI lead
(not supplied) between
here and a HDTV
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8
Y Pb Pr
SAT-IN
1318V
350mA MAX
COMPOSITE
VIDEO AUDIO
LEFT
COMPONENT
VIDEO
R IGHT DI GITAL
AUDIO
NETWORK
PORT
DCPOWER
12V
25A MAX5V
500mA MAX
ANALOGUE
STANDARD
DEFINITION
HDMI
TV
CONNECTING UP
CONNECTING YOUR ASTRO SET
TOP BOX
Before starting choose a suitable position for
your Astro set top box observing the ventilation
requirements set out on page 3
WARNING Before you connect or disconnect
your Astro set top box tofrom any other
equipment make sure you disconnect all the
equipment from the mains supply
CONNECTING TO A TV
If you have a TV with only a composite (CVBS) video
input use the supplied AV phono leads to connect
your Astro set top box as shown below
Match the colours of the connectors on your Astro
set top box and leads
If your TV has component video (Y Pb Pr) inputs
you can connect your Astro set top box to your TV
using a suitable lead (not supplied) as shown below
This will give a better quality picture on your TV for
standard definition only
You also need to connect the audio leads
If your HDTV has HDMI inputs you can connect your
Astro set top box to your TV using a suitable lead
(not supplied) as shown below This will give you the
best picture and audio quality on your TV
You do not need to connect any additional audio
leads (Limited to stereo audio only)
ALTERNATIVE AUDIO CONNECTIONS
You can connect your Astro set top boxrsquos audio
outputs to your TV as shown on this page but you
can instead connect them to a hi-fi amplifier OR
home theatre system as shown below This will give
better sound quality
The best sound quality is from your Astro set top
boxrsquos DIGITAL AUDIO connector but for this you will
need a 75-ohm coaxial audio cable (not supplied)
This digital audio is compatible with Dolby Digital
Astro set top box
Component
video phono
leads
HDMI
lead
Home cinema system
Coaxial digital
audio lead
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9
CONNECTING UP
Y P
SAT-IN
1318V
350mA MAX
COMPOSITE
VIDEO
ANALOGUE
STANDARD
DEFINITION
CONNECTING TO THE SATELLITE DISH
If necessary fit an F-connector to the cable from the
satellite dish
Connect the lead directly from the dish to the
connector labelled SAT-IN on your Astro set top
boxrsquos rear panel
The signal cable coming from the dish cannot
be used with a signal splitter Using a splitter will
reduce the signal strength to your Astro set top box
and will damage other set top boxes connected to
the same dish
Please ensure that the signal cable is properly
installed while setting up your Astro set top box
WARNING Your Astro set top box should be
installed by an Astro authorized installer
Y Pb Pr
SAT-IN
1318V
350mA MAX
COMPOSITE
VIDEO AUDIO
LEFT
COMPONENT
VIDEO
RIGHT DIGITAL
AUDIO
NETWORK
PORT
DC POWER
12V
25A MAX5V
500mA MAX
ANALOGUE
STANDARD
DEFINITION
CONNECTING TO THE POWERSUPPLY1 Plug the fixed lead on the 12 V power supply
unit into the socket labelled DC POWER on
your Astro set top boxrsquos rear panel
2 Plug the 2-way connector on the
supplied mains lead into the socket
on the 12 V power supply unit
3 When all the connections are
properly made connect the
mains plug from the 12 V power
supply into a mains wall socket
4 Connect other equipment such
as your TV to the mains supply
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10
CONNECTING UP
SWITCHING YOUR ASTRO SET TOP BOX ON AND OFFWhen you have connected your Astro set top box to
the power supply the four-digit display on its front
panel lights up This shows that your Astro set top
box is receiving power
When your Astro set top box is in standby the
four-digit display shows the current time when
your Astro set top box is out of standby the display
shows the channel number
If your Astro set top box is in standby switch on your TV then press the standby button (S) on the front
panel of your Astro set top box to turn on your Astro
set top box You can also use the standby button or
a number button on your remote control
Never turn off your Astro set top box by simply
disconnecting it from the power supply Use the
standby button (S) on your Astro set top box or
your remote control
ch+ ch- rec
Power Saving
To save power and money and to reduce
greenhouse gas emissions please turn
off your Astro set top box using only the
standby button when it is not in use
B
Standby button (S)
Astro set top box is out of standby
Shown by channel number
INSERTING BATTERIES IN YOUR
REMOTE CONTROL1 Remove the back cover by lifting the latch
2 Insert the two supplied lsquoAAArsquo batteries into the
battery compartment
Make sure you insert them the correct way round
as shown by the + and ndash symbols in the battery
compartment
3 Replace the cover
When you need to replace the batteries in your
remote control
bull Always replace all the batteries at the sametime
bull Please dispose of batteries in an
environmentally-responsible way (see page 2)
bull Never throw used batteries into a fire
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11
YOUR SMART CARD
INSERTING YOUR SMART CARDYou will need the supplied Astro Smart Card so that
you can receive Astro programmes and services on
your Astro byond set top box Insert it as follows and
leave it in your Astro byond set top box permanently
1 Hold your Astro Smart Card with the gold chip
uppermost and the arrow pointing towards your
Astro byond set top box
2 Insert your Smart Card into the front-panel slot
pushing it in as far as it will go without forcing it
Care for your Smart Card as follows
bull Donrsquot remove or insert your Smart Card
unnecessarily
bull Donrsquot bend your Smart Card
bull Keep your Smart Card dry Never clean it with
fluids ndash use a soft dry cloth
bull Keep your Smart Card away from heat and
sunlight small children and pets
Please use the Smart Card which came with your
Astro byond set top box Smart Cards from other set
top boxes will not work with your Astro byond set
top box
smart card
Please use your Smart Card only with the Astro byond set top box bearing the below serial number
Astro byond set top box serial number Smart Card number
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12
TV SETTINGS
You can access the TV Settings by navigating through the following screens
Home gt Settings gt Installation Settings gt TV Settings
In the Installation Settings screen enter your PIN code when prompted The default PIN code is 0000
Item Settings Comments
TV Type Standard Definition For TVs that support Standard Definition
High Definition For TVs that support High Definition
TV Aspect Ratio 43 For lsquostandardrsquo (43) TVs
169 For lsquowidescreenrsquo (169) TVs
Conversion for 169 input
video
(Determines how widescreen
(169) programmes are displayed
on a standard (43) TV ndash
available only if the TV Aspect
Ratio has been set to 43)
Letter Box The entire frame of the widescreen
programme will be displayed in a
standard (43) TV but the frame will not fil l
the screen There will be black bars on the
top and bottom of the frame
Pan Scan The side edges of the widescreen
programme will be cut-off but the entire
screen will be filled
Conversion for 43 input video
(Determines how standard (43)
programmes are displayed on a
widescreen (169) TV ndash available
only if the TV Aspect Ratio has
been set to 169)
Stretch
(Default if the TV Type is set
to Standard Definition)
The entire frame will stretch horizontally
to fill the screen
Pillar Box
(Default if the TV Type is set
to High Definition)
The entire frame will be displayed as if it
were on a standard TV with black bars on
either side of the frame
Default setting
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13
HD SETTINGS
You can access the HD Settings by navigating through the following screens
Home gt Settings gt Installation Settings gt HD Settings
In the Installation Settings screen enter your PIN code when prompted The default PIN code is 0000
Set the HD resolution to best match your TVrsquos native resolution The available settings are 576i 576p 720p and
1080i These settings are only applicable to the HDMI output of the Astro byond set top box
The recommended settings for various TV resolutions are shown below
TV Resolution Setting
1920 x 1080 1080i
1280 x 720 720p
852 x 576 576i 576p
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14
DIGITAL AUDIO SETTINGS
You can access the Digital Audio Settings by navigating through the following screens
Home gt Settings gt Your Settings gt Digital Audio Settings
The audio quality will depend on the Digital Audio Settings and the type of audio output used as shown
below
Channel type Digital Audio Setting Rear-panel audio outputs
HDMI Digital Audio Audio L amp R
Channel with
Dolby
Dolby Digital 51
(Digital Only)
Dolby Digital Dolby Digital No audio
Stereo
(Analogue and Digital)
Stereo Stereo Stereo
Channel without
Dolby
Dolby Digital 51
(Digital Only)
Stereo Stereo Stereo
Stereo
(Analogue and Digital)
Stereo Stereo Stereo
If you notice that the audio is not in sync with the video you may set the time delay accordingly to
compensate for this delay
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15
YOUR REMOTE CONTROL
back
To return to the last-viewed
channel or to step back
through on-screen menus
standby (S)
To switch your Astro byond
set top box into or out of
standby
ok
To confirm a choice
or save settings
ch+ and chndash
To change channels by
stepping through them
To move around the on-screen
menus and displays
regbuttons for handling
recordings
G Rewind
K PauseB Play
L Stop
F Fast-forward
indicator
Lights up red to show that the
remote control is controlling
your Astro byond set top box
colour buttons
number buttons
To key in channel numbers to
change channel
To type in words on certain
on-screen displays
vol+ and volndash
To change the volume
Z
To turn sound off and on
I-II c
To select soundtrackand display subtitles To toggle between TV Aspect
Ratio settings (see page 12)
To remove on-screen menus
and return to normal viewing
tv
To launch TV guide
info
To display Channel Info
To display the synopsis in
Channel Pilot
Also used for some interactive
services
tv standby (S)
To switch TV into or
out of standby
To start recording
to an external hard disk
av
To cycle through TV inputs
For future use
apps
To launch interactive
applications
fav
To cycle through
favourite channels
home
To launch the Home menu
radio
To switch to the
radio channels
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16
YOUR REMOTE CONTROL
CONTROLLING YOUR TVrsquoS FEATURES WITH YOUR REMOTE CONTROLYou can use your remote control to control some of your TVrsquos features after you press the tv button Then you
can
bull turn your TV onoff using the tv S button
bull adjust the volume using vol+ and volndash
bull mute the volume using theZ button
bull select AV channels using the av button
First you must configure your remote control to use the correct TV Code for your brand of TV You can either
set the code yourself (Option 1) or let your remote control search for the correct code (Option 2)
The volume control and mute is by default set to control your Astro byond set top box even if the remotehas been set up properly Holding down ok and vol+ until the remote blinks twice will allow you to control
your TVrsquos volume To revert the remote to controlling your Astro byond set top boxrsquos volume hold down the
ok and vol- until the remote blinks 4 times
OPTION 1
1 Hold down tv S and ok together until the indicator blinks twice
2 Use the number buttons to enter a 4-digit TV Code for your brand of TV (see table on page 17)
3 If the code you entered is valid the indicator blinks twice
4 Verify if the other controllable TV functions are functioning
NOTE If the TV Code is invalid or you press an incorrect button the indicator blinks once for alonger period The previous settings are restored and the setup routine ends
OPTION 2
1 Hold down tvS and ok together until the indicator blinks twice
2 Press 9 ndash 9 ndash 1 The indicator will blink twice again
3 Press tv S button Aim the remote at the TV and press ch+
4 If the TV does not turn off after 3 seconds press ch+ again Keep repeating this until it the TV turns off If
the remote blinks 3 times after pressing ch+ that indicates that the remote has cycled through the entire
database and if you still cannot control your TV your TV is not supported by this remote Once the TV
responds proceed to step 5
5 Press ok The indicator blinks twice to confirm that the TV Code has been set
6 Verify if the other controllable TV functions are functioning
If you do not press any remote control buttons within a 20-second period during either setup
method the previous settings are restored and the setup routine ends
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17
YOUR REMOTE CONTROL
TV CODESIf a 4-digit code does not work try the next 4-digit code for your brand of TV
Samsung 0060 0812 0618 0178 0587 0009 0093 0556 1235 0108 0037 0217 0264 0370
0072 0156 1208 0766 0226 0814 0216 0290 0821 0163
Sony 1825 1505 0011 1651 0036 0650 1010 0037 0556 0093 0170 0074
Philips 0037 0556 1744 0772 1246 1304 0178 0108 0195 0087 0374 0760 0343 0595
0009 0200 0361 1521
Panasonic 0650 0226 1650 1636 0108 1310 0037 0556 0163 1208 0508 0896 0361 0853
1335 0367 0516 0548 0001
Toshiba 1508 0508 0060 0009 0714 0036 0156 1656 0070 0093 2060 0264 1935 04121164 0618 1582 0650 0821 1704 0217 0109 1457 1916 1908 0698 0037 0736
1556 1037
LG 1423 0001 0178 0037 0556 0876 0370 1768 0377 0009 0714 0060 0217 0108
0216 0290 0163 0606 0109 0698 0715 0823 0829 1556 1191 0247 0367 1681
1539
Pioneer 1260 0760 0011 0170 1457 0698 0109 0163 0037 0287 0556 0428 0370 0343
0361 0486 0512
Sharp 0093 0009 1393 0036 0491 0818 0256 1819 1163 0650 0294 0653 0412 0516
0200 0760 2214
JVC 0653 1818 0036 1153 0606 1653 0371 0508 0731 0683 0192 0218 0418 0093
0650If the brand of your TVrsquos Codes is not listed here please refer to the Astro website
(wwwastrocommy) for additional information
If you wish to clear the current TV Code that is programmed to the remote hold down tvS and ok together
until the indicator blinks twice Follow this up with 9 ndash 7 ndash 7 The indicator will blink twice again The remote
will still be able to control your Astro byond set top box
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18
ON983085SCREEN MESSAGES
If any of the following on-screen messages appear you may attempt the suggested solutions to resolve it
before contacting Astro Customer Service
On-screen message Possible cause Suggested solution
Please insert your Astro Smart
Card
Your Astro Smart Card is not
inserted in the smart card
slot of your Astro byond set
top box
Please insert your Astro Smart Card into
the smart card slot
Invalid Smart Card Please
insert your Astro Smart Card or
insert your Astro Smart Card
correctly
The smart card is not
inserted properly
Reinsert the smart card correctly
There is a mismatch in the
customer type of the Astro
Smart Card inserted in your
Astro byond set top box
Please insert the Astro Smart Card that
came with your Astro byond set top box
The smart card in your Astro
byond set top box is not an
Astro Smart Card
This channel is not included in
your subscription To subscribe
please call Astro customer
service
Your current subscription
does not include this
channel
Please contact Astro Customer Service if
you are interested in viewing the channel
Your Smart Card is inactivePlease call Astro customer
service to activate
Your Astro Smart Card hasnot been activated or has
been deactivated
Please contact Astro Customer Service toactivate the card Ensure that the smart
card is in your Astro byond set top box
powered up with the signal locked on
The Astro Smart Card has
not been in your Astro
byond set top box for
several months
Leave the Astro Smart Card for a couple of
hours inside the Astro byond set top box
powered up with the signal locked on
You have inserted the wrong
Smart Card Please insert the
correct Smart Card
You have inserted a smart
card from another set top
box Your Astro byond set
top box will work only with
the Astro Smart Card that it
came paired with
Insert the Astro Smart Card that came
paired with your Astro byond set top box
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19
ON983085SCREEN MESSAGES
On-screen message Possible cause Suggested solution
Services currently not
available
This may be a temporary
condition due to the rain If
this condition persists please
call Astro customer service
The satellite input is not
connected properly
Ensure that the satellite input is
connected properly
The dish is not be aligned
properly
Have an authorized installer align the dish
properly
Booking is not allowed when
Smart Card is removed
The Astro Smart Card is not
inserted in your Astro byond
set top box while you trying
to book a reminder
Insert your Astro Smart Card and retry
booking the reminder
You have already booked
the maximum numbers of
reminders
You have already booked 50
reminders
You can either delete some of the existing
reminders or book new reminders after
the existing reminders have lapsed
The following events start at
the same time Please cancel
one of the events to proceed
You have already set another
programme to start at the
same time thereby causing
a reminder conflict
You can either cancel the current booking
or continue booking a new reminder by
overwriting the old reminder
No favourite channels found You have not assigned any
channels to your favourite
channels list
You can access the Home menu using
the home button on the remote control
You can assign favourite channels bynavigating to
Settings gt User Settings gt Edit Favourites
You have already selected the
maximum number of favourite
channels
You have already selected
30 favourite channels
You need to delete some of your old
favourite channels to add additional
channels
This channel is blocked under
parental control
You have blocked this
channel using the Channel
Block function under
Parental Control
You can either enter the correct PIN code
to view the channel or switch to another
channel
You have already selected the
maximum number of blocked
channels
You have already selected
30 blocked channels
You need to delete some of the old
blocked channels to block
additional channels
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20
GENERAL PROBLEMS
Problem Possible cause Suggested solution
The display on the front panel
does not light upis not lit
Your Astro byond set top
box is not connected
Make sure the lead from the 12 V power
supply unit is properly plugged into your
Astro byond set top box Check that
the 12 V power supply unit is properly
connected to the mains supply and that
the mains supply is switched on There is no sound and picture
on your TV but your Astro
byond set top boxrsquos front
panel shows the time
Your Astro byond set top
box is still in standbyPress the standby button (S) on your
remote control or your Astro byond set top
boxrsquos front panel Make sure that your TV is
out of standby and the correct AV input has
been selected on the TV
Your remote control does not
operate your Astro byond set
top box
(NOTE if your Astro
byond set top box is out
of standby then the IRindicator light on
itrsquos front panel should
flash when you press the
remote-control buttons)
Your Astro byond set top
box is still in standby
Press the standby button on your remote
control
Something is blocking the
path between your remote
control and your Astro byond
set top boxrsquos front panel
Ensure that nothing is blocking the path
Your remote controlrsquos
batteries need replacing
Replace all the batteries in your remote
control Never throw used batteries into a
fire Dispose of them in an environmentally-
responsible way (see page 2)
There is no sound or picture
or the picture is of poor
quality or looks blocky
Your satellite dish is not
connected properly to your
Astro byond set top box
Make sure that your satellite dish is
connected properly to your Astro byond
set top box
Your TV is not connected
properly to your Astro byondset top box
Make sure that your TV is connected
properly to your Astro byond set top boxyour TV is out of standby and the correct AV
input has been selected on the TV
Your satellite dish is not
pointing in the right
direction or has a faulty LNB
NOTE Severe weather
and heavy cloud cover
can cause this problem
Check the signal-level indicator If it is low
please contact Astro Customer Service for
further assistance
Before attempting to check the connections between your equipment please ensure that you have
disconnected them from the mains supply When you are done checking or reconnecting your equipment
safely reconnect them to the mains supply
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21
GENERAL PROBLEMS
Problem Possible cause Suggested solution
There are Smart Card error
messages
Your Astro byond set
top box cannot detect or
recognise your Smart Card
Make sure that you have the correct Astro
Smart Card and that it is properly inserted If
the messages persist please contact Astro
Customer Service
You have forgotten your PIN
code
Please contact Astro Customer Service to
reset the PIN code
Your Astro Smart Card does
not work with any other Astro
byond set top box that you
may have
Your Astro Smart Card will
work only with the Astro
byond set top box that it
came paired with It can not
be used with any other set
top box
Make sure that your Astro Smart Card is
used only with your Astro byond set top
box
The HDMI output of your
Astro byond set top box does
not seem to be functioning
In order to activate the
HDMI output you need to
subscribe to HD channels
Make sure that the Astro Smart Card is
inserted into your Astro byond set top box
If the problem still persists please contact
Astro Customer Service
The HDMI cable may not be
connected properly
Please ensure that the HDMI cable is
connected properly at each end
Your TV may be unable to
communicate properly withthe HDMI input
Turn the TV off and on
Your HD channels show
lsquoServices currently not
availablersquo while your other
channels are OK
Your Astro byond set top
box needs to be installed
properly without the use of
any cable splitters
Please call Astro Customer service to have
your Astro byond set top box correctly
installed
When viewing a HD channel
the other set top boxes in
your home no longer work
properly
Your Astro byond set
top box installation and
infrastructure requires it
to have a dedicated signal
source
Disconnect the splitter and connect the
signal source directly to your Astro byond
set top box
NOTE If you experience a problem even after the above checks please contact Astro Customer Service
for further assistance
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22
SPECIFICATION
Due to continued product improvement this specification may change without notice
GENERAL
Operating voltage 12 V DC 25 A
Power consumption 30 W (max)
Dimensions (W x D x H) 324 mm x 238 mm x 56 mm
Weight 15 kg (packed including accessories)
Operating temperature range +5 degC to +42 degC
Storage temperature range ndash20 degC to +70 degC
REAR983085PANEL CONNECTORSDC POWER 12 V DC 25 A
SAT-IN (satellite dish input) F-type female
AUDIO LEFT and RIGHT 2 x phono audio-out sockets
VIDEO Phono composite video-out socket
COMPONENT VIDEO Y Pb Pr 3 x RCA (phono) component video-out sockets
DIGITAL AUDIO Coaxial SPDIF connector RCACinch (female)
HDMI HDMI interface
USB 20 Host Port (Type A) (for future use)
NETWORK PORT RJ45 female (for future use)
FRONT983085PANEL CONNECTOR
USB 20 (for future use)
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23
NOTICES
Astro is a trademark of MEASAT Broadcast Network Systems Sdn Bhd (240064-A)
This product incorporates copyright protection technology that is protected by US patents and other
intellectual property rights Use of this copyright protection technology must be authorized by Macrovision
and is intended for home and other limited pay-per-view uses only unless otherwise authorized by
Macrovision Reverse engineering or disassembly is prohibited
HDMI the HDMI Logo and High-DefinitionMultimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC
Other trademarks listed herein are the property of their respective owners
OPEN SOURCE SOFTWARE
Certain components of the software contained in this product are subject to either
(i) the GNU General Public Licence (ldquoGPLrdquo)
(ii) the GNU Lesser General Public Licence (ldquoLGPLrdquo) or
(iii) OpenSSL license
In compliance with the GPL and LGPL Pace makes the source code of the Linux software libraries and
associated utilities it uses together with its modifications (if any) available to the public in source code format httpwwwpacecomopensourcerequest
OPEN SOURCE LICENSES
The software contained in this product may be covered by certain components consisting of free software or
open source software A list of these components and a copy of the relevant copyright notices and license
term notices that are required by such licenses are available at this web page
httpwwwpacecomopensourcelicense
This list may change from time to time and may depend on the model of product or the version of software
you have received If you are unable to access this web page and wish to have a copy of this list please
contact the Open Source Administrator at Pace plc Victoria Road Saltaire West Yorkshire BD18 3LF United
Kingdom To the extent the terms of these open source or free software l icenses prohibit any of the restrictionsin any end user license included with the product such restrictions will not apply to the applicable open
source or free software component
COPYRIGHT
This document is copyrighted and may not in whole or part be copied photocopied reproduced translated
or reduced to any electronic or machine-readable form without prior consent in writing from MEASAT
Broadcast Network Systems Sdn Bhd
copy 2009 MEASAT Broadcast Network Systems Sdn Bhd
All rights reserved
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24
NOTES
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3
IMPORTANT SAFETY INFORMATION
USING EQUIPMENT SAFELYYour Astro set top box has been manufactured to
meet international safety standards but you must
take care to operate it safely
It is important that you read these safety instructions
WARNING Remember that contact with AC
mains can be lethal or can cause severe electric
shock To avoid the risk of electric shock
Never remove the top cover from the 12 V
power supply unit as there are high-voltage live
parts inside There are no user-serviceable parts
inside this power supply unit
Never remove the top cover from your Astro set top
box There are no user-serviceable parts inside it
On the rear panel of your Astro set top box
there is a tamper-evident label that states
lsquoWarranty void if broken or removedrsquo
Make sure all electrical connections are properly
made
Do not connect any equipment to the mains supply
until you have properly connected all the other leads
Before you disconnect any other equipment
from your Astro set top boxrsquos rear panel put
your Astro set top box into standby wait 60
seconds then disconnect your Astro set top
box from the power supply (by disconnecting
the 12 V power supply unit from the mains
socket on the wall)
Never push anything into holes slots or other
openings in the case (except a Smart Card into
the slot provided)
The model number serial number and electrical
rating of your Astro set top box are on a label on
its base
CAUTION
Do not use or store your Astro set top box in
hot cold damp or dusty places
Do not block the ventilation holes of your Astro
set top box Leave a gap of at least 5 cm above
and around it to al low for adequate ventilation
Never stand it on soft furnishings
Do not put anything on your Astro set top box
which might drip or spill into it Never stand
objects filled with liquids such as vases on top
of your Astro set top box
Do not place your Astro set top box in an
unventilated cabinet or on top of a unit that
emits heat (eg a VCR)
Never place naked flame sources such as lighted
candles on or adjacent to your Astro set top
box
CONNECTING TO THE MAINS SUPPLY
bull Your Astro set top box is designed for use only
with the supplied 12 V power supply unit
bull The 12 V power supply unit operates with a 100-
240 V AC 50-60 Hz mains supply Do not connect
it to any other electricity supply than this
bull Connect the 12 V power supply unit to your Astro
set top box Then insert the 2-way connector
on the supplied mains lead into the 12 V power
supply unit then finally insert the mains plug into
the mains supply at the wall socket
bull To disconnect power from your Astro set top
box always remove the 12 V power supply unit
from the mains supply (rather than disconnect
the 12 V power supply unit from your Astro set
top box) Therefore you must install your Astro
set top box near to the mains socket-outlet
which should be easily accessible
bull If you are in any doubt about the mains lead
its plug or its connection consult a competent
electrician
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4
ELECTRICAL INFORMATION
MAINS PLUG AND ITS FUSE
The supplied mains plug is a non-rewireable type
If you need to replace the fuse you must use an
ASTA- or BSI-approved BS 1362 fuse rated at 3 A and
marked as shown below
or
The plug has its fuse beneath a fuse cover on its
face Use a screwdriver to lever off the fuse cover
replace the fuse with a new one and refit its cover
Never use a plug if its fuse cover is missing
AM
The fuse is inside the rewireable plug Use a
screwdriver to remove the plugrsquos back cover Never
put the plug into the mains socket when its cover is
removed Lever out the fuse and replace it with a
new one Replace the plugrsquos back cover
3 A MP
LN
E
FUSE of correct value
WARNING
If the supplied mains plug is not suitable for
your mains socket-outlet DO NOT plug it in
Remove its fuse and then cut the plug off the
lead Destroy the severed plug immediately
to avoid the shock hazard which would exist if
this were to be plugged into a mains socket
Fit an appropriate mains plug on the lead
If this plug contains a fuse it should be as
described left If you are using a non-fused
plug an external fuse must not exceed 5 A
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5
UNPACKING THE CARTONBefore you start installing your Astro set top box please check you have the following supplied accessories
bull A 12 V power supply unit
bull A mains lead
bull A 3-way AV phono lead
bull A remote control and 2 lsquoAAArsquo batteries
bull A Smart Card
bull A warranty card
BEFORE YOU BEGIN
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6
smart card
ch+ ch- rec
FRONT PANEL
Display
Shows the current time when your
Astro set top box is in standby
Shows the channel number when
your Astro set top box is tuned to
a channel
Standby button (S)
To switch your Astro
set top box on and off
IR indicator
Flashes when your Astro
set top box is receiving a
signal from your remote
control
Slot for Smart Card
NOTE The front panel of your Astro set top box is covered with a protective clear plastic film
Carefully remove this film before using your Astro set top box
YOUR ASTRO SET TOP BOX
USB 20 port
For future use
ch+ and chndash buttons
To change channel by
stepping through them
rec indicator
Is lit while your Astro set
top box is recording a
program
(For future use)
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7
Y Pb Pr
SAT-IN
1318V
350mA MAX
COMPOSITE
VIDEO AUDIO
LEFT
COMPONENT
VIDEO
RIGHT DIGITAL
AUDIO
NETWORK
PORT
DC POWER
12V
25A MAX5V
500mA MAX
ANALOGUE
STANDARD
DEFINITION
YOUR ASTRO SET TOP BOX
REAR PANEL
DC POWER
Do not connect 12 V power
supply unit here until you
have made ALL the other
connections
COMPOSITE VIDEO
Connect a phono lead
between here and a TV
USB 20 port
For future use
AUDIO LEFT and RIGHT
(Left and right stereo audio)
Connect phono leads between
here and a TV or hi-fi amplifier
DIGITAL AUDIO
Connect a coaxial digital-
audio lead (not supplied)
between here and a home
theatre system
SAT-IN
Connect the cable from
your satellite dish here
NOTE All the interconnections between the rear panel of your Astro set top box and your other
equipment are safe extra-low voltage circuits However you should always disconnect your Astro
set top box from the power supply before connecting or disconnecting other devices at the rear
panel
NETWORK PORT
For future use
COMPONENT VIDEO
If your TV has component video
inputs use phono leads (not
supplied) to connect it here for a
better quality picture in standard
definition only
The model number serial number and
electrical rating of your Astro set top
box are on a label on its base
HDMItrade
Connect a HDMI lead
(not supplied) between
here and a HDTV
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8
Y Pb Pr
SAT-IN
1318V
350mA MAX
COMPOSITE
VIDEO AUDIO
LEFT
COMPONENT
VIDEO
R IGHT DI GITAL
AUDIO
NETWORK
PORT
DCPOWER
12V
25A MAX5V
500mA MAX
ANALOGUE
STANDARD
DEFINITION
HDMI
TV
CONNECTING UP
CONNECTING YOUR ASTRO SET
TOP BOX
Before starting choose a suitable position for
your Astro set top box observing the ventilation
requirements set out on page 3
WARNING Before you connect or disconnect
your Astro set top box tofrom any other
equipment make sure you disconnect all the
equipment from the mains supply
CONNECTING TO A TV
If you have a TV with only a composite (CVBS) video
input use the supplied AV phono leads to connect
your Astro set top box as shown below
Match the colours of the connectors on your Astro
set top box and leads
If your TV has component video (Y Pb Pr) inputs
you can connect your Astro set top box to your TV
using a suitable lead (not supplied) as shown below
This will give a better quality picture on your TV for
standard definition only
You also need to connect the audio leads
If your HDTV has HDMI inputs you can connect your
Astro set top box to your TV using a suitable lead
(not supplied) as shown below This will give you the
best picture and audio quality on your TV
You do not need to connect any additional audio
leads (Limited to stereo audio only)
ALTERNATIVE AUDIO CONNECTIONS
You can connect your Astro set top boxrsquos audio
outputs to your TV as shown on this page but you
can instead connect them to a hi-fi amplifier OR
home theatre system as shown below This will give
better sound quality
The best sound quality is from your Astro set top
boxrsquos DIGITAL AUDIO connector but for this you will
need a 75-ohm coaxial audio cable (not supplied)
This digital audio is compatible with Dolby Digital
Astro set top box
Component
video phono
leads
HDMI
lead
Home cinema system
Coaxial digital
audio lead
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9
CONNECTING UP
Y P
SAT-IN
1318V
350mA MAX
COMPOSITE
VIDEO
ANALOGUE
STANDARD
DEFINITION
CONNECTING TO THE SATELLITE DISH
If necessary fit an F-connector to the cable from the
satellite dish
Connect the lead directly from the dish to the
connector labelled SAT-IN on your Astro set top
boxrsquos rear panel
The signal cable coming from the dish cannot
be used with a signal splitter Using a splitter will
reduce the signal strength to your Astro set top box
and will damage other set top boxes connected to
the same dish
Please ensure that the signal cable is properly
installed while setting up your Astro set top box
WARNING Your Astro set top box should be
installed by an Astro authorized installer
Y Pb Pr
SAT-IN
1318V
350mA MAX
COMPOSITE
VIDEO AUDIO
LEFT
COMPONENT
VIDEO
RIGHT DIGITAL
AUDIO
NETWORK
PORT
DC POWER
12V
25A MAX5V
500mA MAX
ANALOGUE
STANDARD
DEFINITION
CONNECTING TO THE POWERSUPPLY1 Plug the fixed lead on the 12 V power supply
unit into the socket labelled DC POWER on
your Astro set top boxrsquos rear panel
2 Plug the 2-way connector on the
supplied mains lead into the socket
on the 12 V power supply unit
3 When all the connections are
properly made connect the
mains plug from the 12 V power
supply into a mains wall socket
4 Connect other equipment such
as your TV to the mains supply
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10
CONNECTING UP
SWITCHING YOUR ASTRO SET TOP BOX ON AND OFFWhen you have connected your Astro set top box to
the power supply the four-digit display on its front
panel lights up This shows that your Astro set top
box is receiving power
When your Astro set top box is in standby the
four-digit display shows the current time when
your Astro set top box is out of standby the display
shows the channel number
If your Astro set top box is in standby switch on your TV then press the standby button (S) on the front
panel of your Astro set top box to turn on your Astro
set top box You can also use the standby button or
a number button on your remote control
Never turn off your Astro set top box by simply
disconnecting it from the power supply Use the
standby button (S) on your Astro set top box or
your remote control
ch+ ch- rec
Power Saving
To save power and money and to reduce
greenhouse gas emissions please turn
off your Astro set top box using only the
standby button when it is not in use
B
Standby button (S)
Astro set top box is out of standby
Shown by channel number
INSERTING BATTERIES IN YOUR
REMOTE CONTROL1 Remove the back cover by lifting the latch
2 Insert the two supplied lsquoAAArsquo batteries into the
battery compartment
Make sure you insert them the correct way round
as shown by the + and ndash symbols in the battery
compartment
3 Replace the cover
When you need to replace the batteries in your
remote control
bull Always replace all the batteries at the sametime
bull Please dispose of batteries in an
environmentally-responsible way (see page 2)
bull Never throw used batteries into a fire
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11
YOUR SMART CARD
INSERTING YOUR SMART CARDYou will need the supplied Astro Smart Card so that
you can receive Astro programmes and services on
your Astro byond set top box Insert it as follows and
leave it in your Astro byond set top box permanently
1 Hold your Astro Smart Card with the gold chip
uppermost and the arrow pointing towards your
Astro byond set top box
2 Insert your Smart Card into the front-panel slot
pushing it in as far as it will go without forcing it
Care for your Smart Card as follows
bull Donrsquot remove or insert your Smart Card
unnecessarily
bull Donrsquot bend your Smart Card
bull Keep your Smart Card dry Never clean it with
fluids ndash use a soft dry cloth
bull Keep your Smart Card away from heat and
sunlight small children and pets
Please use the Smart Card which came with your
Astro byond set top box Smart Cards from other set
top boxes will not work with your Astro byond set
top box
smart card
Please use your Smart Card only with the Astro byond set top box bearing the below serial number
Astro byond set top box serial number Smart Card number
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12
TV SETTINGS
You can access the TV Settings by navigating through the following screens
Home gt Settings gt Installation Settings gt TV Settings
In the Installation Settings screen enter your PIN code when prompted The default PIN code is 0000
Item Settings Comments
TV Type Standard Definition For TVs that support Standard Definition
High Definition For TVs that support High Definition
TV Aspect Ratio 43 For lsquostandardrsquo (43) TVs
169 For lsquowidescreenrsquo (169) TVs
Conversion for 169 input
video
(Determines how widescreen
(169) programmes are displayed
on a standard (43) TV ndash
available only if the TV Aspect
Ratio has been set to 43)
Letter Box The entire frame of the widescreen
programme will be displayed in a
standard (43) TV but the frame will not fil l
the screen There will be black bars on the
top and bottom of the frame
Pan Scan The side edges of the widescreen
programme will be cut-off but the entire
screen will be filled
Conversion for 43 input video
(Determines how standard (43)
programmes are displayed on a
widescreen (169) TV ndash available
only if the TV Aspect Ratio has
been set to 169)
Stretch
(Default if the TV Type is set
to Standard Definition)
The entire frame will stretch horizontally
to fill the screen
Pillar Box
(Default if the TV Type is set
to High Definition)
The entire frame will be displayed as if it
were on a standard TV with black bars on
either side of the frame
Default setting
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13
HD SETTINGS
You can access the HD Settings by navigating through the following screens
Home gt Settings gt Installation Settings gt HD Settings
In the Installation Settings screen enter your PIN code when prompted The default PIN code is 0000
Set the HD resolution to best match your TVrsquos native resolution The available settings are 576i 576p 720p and
1080i These settings are only applicable to the HDMI output of the Astro byond set top box
The recommended settings for various TV resolutions are shown below
TV Resolution Setting
1920 x 1080 1080i
1280 x 720 720p
852 x 576 576i 576p
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14
DIGITAL AUDIO SETTINGS
You can access the Digital Audio Settings by navigating through the following screens
Home gt Settings gt Your Settings gt Digital Audio Settings
The audio quality will depend on the Digital Audio Settings and the type of audio output used as shown
below
Channel type Digital Audio Setting Rear-panel audio outputs
HDMI Digital Audio Audio L amp R
Channel with
Dolby
Dolby Digital 51
(Digital Only)
Dolby Digital Dolby Digital No audio
Stereo
(Analogue and Digital)
Stereo Stereo Stereo
Channel without
Dolby
Dolby Digital 51
(Digital Only)
Stereo Stereo Stereo
Stereo
(Analogue and Digital)
Stereo Stereo Stereo
If you notice that the audio is not in sync with the video you may set the time delay accordingly to
compensate for this delay
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15
YOUR REMOTE CONTROL
back
To return to the last-viewed
channel or to step back
through on-screen menus
standby (S)
To switch your Astro byond
set top box into or out of
standby
ok
To confirm a choice
or save settings
ch+ and chndash
To change channels by
stepping through them
To move around the on-screen
menus and displays
regbuttons for handling
recordings
G Rewind
K PauseB Play
L Stop
F Fast-forward
indicator
Lights up red to show that the
remote control is controlling
your Astro byond set top box
colour buttons
number buttons
To key in channel numbers to
change channel
To type in words on certain
on-screen displays
vol+ and volndash
To change the volume
Z
To turn sound off and on
I-II c
To select soundtrackand display subtitles To toggle between TV Aspect
Ratio settings (see page 12)
To remove on-screen menus
and return to normal viewing
tv
To launch TV guide
info
To display Channel Info
To display the synopsis in
Channel Pilot
Also used for some interactive
services
tv standby (S)
To switch TV into or
out of standby
To start recording
to an external hard disk
av
To cycle through TV inputs
For future use
apps
To launch interactive
applications
fav
To cycle through
favourite channels
home
To launch the Home menu
radio
To switch to the
radio channels
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16
YOUR REMOTE CONTROL
CONTROLLING YOUR TVrsquoS FEATURES WITH YOUR REMOTE CONTROLYou can use your remote control to control some of your TVrsquos features after you press the tv button Then you
can
bull turn your TV onoff using the tv S button
bull adjust the volume using vol+ and volndash
bull mute the volume using theZ button
bull select AV channels using the av button
First you must configure your remote control to use the correct TV Code for your brand of TV You can either
set the code yourself (Option 1) or let your remote control search for the correct code (Option 2)
The volume control and mute is by default set to control your Astro byond set top box even if the remotehas been set up properly Holding down ok and vol+ until the remote blinks twice will allow you to control
your TVrsquos volume To revert the remote to controlling your Astro byond set top boxrsquos volume hold down the
ok and vol- until the remote blinks 4 times
OPTION 1
1 Hold down tv S and ok together until the indicator blinks twice
2 Use the number buttons to enter a 4-digit TV Code for your brand of TV (see table on page 17)
3 If the code you entered is valid the indicator blinks twice
4 Verify if the other controllable TV functions are functioning
NOTE If the TV Code is invalid or you press an incorrect button the indicator blinks once for alonger period The previous settings are restored and the setup routine ends
OPTION 2
1 Hold down tvS and ok together until the indicator blinks twice
2 Press 9 ndash 9 ndash 1 The indicator will blink twice again
3 Press tv S button Aim the remote at the TV and press ch+
4 If the TV does not turn off after 3 seconds press ch+ again Keep repeating this until it the TV turns off If
the remote blinks 3 times after pressing ch+ that indicates that the remote has cycled through the entire
database and if you still cannot control your TV your TV is not supported by this remote Once the TV
responds proceed to step 5
5 Press ok The indicator blinks twice to confirm that the TV Code has been set
6 Verify if the other controllable TV functions are functioning
If you do not press any remote control buttons within a 20-second period during either setup
method the previous settings are restored and the setup routine ends
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17
YOUR REMOTE CONTROL
TV CODESIf a 4-digit code does not work try the next 4-digit code for your brand of TV
Samsung 0060 0812 0618 0178 0587 0009 0093 0556 1235 0108 0037 0217 0264 0370
0072 0156 1208 0766 0226 0814 0216 0290 0821 0163
Sony 1825 1505 0011 1651 0036 0650 1010 0037 0556 0093 0170 0074
Philips 0037 0556 1744 0772 1246 1304 0178 0108 0195 0087 0374 0760 0343 0595
0009 0200 0361 1521
Panasonic 0650 0226 1650 1636 0108 1310 0037 0556 0163 1208 0508 0896 0361 0853
1335 0367 0516 0548 0001
Toshiba 1508 0508 0060 0009 0714 0036 0156 1656 0070 0093 2060 0264 1935 04121164 0618 1582 0650 0821 1704 0217 0109 1457 1916 1908 0698 0037 0736
1556 1037
LG 1423 0001 0178 0037 0556 0876 0370 1768 0377 0009 0714 0060 0217 0108
0216 0290 0163 0606 0109 0698 0715 0823 0829 1556 1191 0247 0367 1681
1539
Pioneer 1260 0760 0011 0170 1457 0698 0109 0163 0037 0287 0556 0428 0370 0343
0361 0486 0512
Sharp 0093 0009 1393 0036 0491 0818 0256 1819 1163 0650 0294 0653 0412 0516
0200 0760 2214
JVC 0653 1818 0036 1153 0606 1653 0371 0508 0731 0683 0192 0218 0418 0093
0650If the brand of your TVrsquos Codes is not listed here please refer to the Astro website
(wwwastrocommy) for additional information
If you wish to clear the current TV Code that is programmed to the remote hold down tvS and ok together
until the indicator blinks twice Follow this up with 9 ndash 7 ndash 7 The indicator will blink twice again The remote
will still be able to control your Astro byond set top box
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18
ON983085SCREEN MESSAGES
If any of the following on-screen messages appear you may attempt the suggested solutions to resolve it
before contacting Astro Customer Service
On-screen message Possible cause Suggested solution
Please insert your Astro Smart
Card
Your Astro Smart Card is not
inserted in the smart card
slot of your Astro byond set
top box
Please insert your Astro Smart Card into
the smart card slot
Invalid Smart Card Please
insert your Astro Smart Card or
insert your Astro Smart Card
correctly
The smart card is not
inserted properly
Reinsert the smart card correctly
There is a mismatch in the
customer type of the Astro
Smart Card inserted in your
Astro byond set top box
Please insert the Astro Smart Card that
came with your Astro byond set top box
The smart card in your Astro
byond set top box is not an
Astro Smart Card
This channel is not included in
your subscription To subscribe
please call Astro customer
service
Your current subscription
does not include this
channel
Please contact Astro Customer Service if
you are interested in viewing the channel
Your Smart Card is inactivePlease call Astro customer
service to activate
Your Astro Smart Card hasnot been activated or has
been deactivated
Please contact Astro Customer Service toactivate the card Ensure that the smart
card is in your Astro byond set top box
powered up with the signal locked on
The Astro Smart Card has
not been in your Astro
byond set top box for
several months
Leave the Astro Smart Card for a couple of
hours inside the Astro byond set top box
powered up with the signal locked on
You have inserted the wrong
Smart Card Please insert the
correct Smart Card
You have inserted a smart
card from another set top
box Your Astro byond set
top box will work only with
the Astro Smart Card that it
came paired with
Insert the Astro Smart Card that came
paired with your Astro byond set top box
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19
ON983085SCREEN MESSAGES
On-screen message Possible cause Suggested solution
Services currently not
available
This may be a temporary
condition due to the rain If
this condition persists please
call Astro customer service
The satellite input is not
connected properly
Ensure that the satellite input is
connected properly
The dish is not be aligned
properly
Have an authorized installer align the dish
properly
Booking is not allowed when
Smart Card is removed
The Astro Smart Card is not
inserted in your Astro byond
set top box while you trying
to book a reminder
Insert your Astro Smart Card and retry
booking the reminder
You have already booked
the maximum numbers of
reminders
You have already booked 50
reminders
You can either delete some of the existing
reminders or book new reminders after
the existing reminders have lapsed
The following events start at
the same time Please cancel
one of the events to proceed
You have already set another
programme to start at the
same time thereby causing
a reminder conflict
You can either cancel the current booking
or continue booking a new reminder by
overwriting the old reminder
No favourite channels found You have not assigned any
channels to your favourite
channels list
You can access the Home menu using
the home button on the remote control
You can assign favourite channels bynavigating to
Settings gt User Settings gt Edit Favourites
You have already selected the
maximum number of favourite
channels
You have already selected
30 favourite channels
You need to delete some of your old
favourite channels to add additional
channels
This channel is blocked under
parental control
You have blocked this
channel using the Channel
Block function under
Parental Control
You can either enter the correct PIN code
to view the channel or switch to another
channel
You have already selected the
maximum number of blocked
channels
You have already selected
30 blocked channels
You need to delete some of the old
blocked channels to block
additional channels
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20
GENERAL PROBLEMS
Problem Possible cause Suggested solution
The display on the front panel
does not light upis not lit
Your Astro byond set top
box is not connected
Make sure the lead from the 12 V power
supply unit is properly plugged into your
Astro byond set top box Check that
the 12 V power supply unit is properly
connected to the mains supply and that
the mains supply is switched on There is no sound and picture
on your TV but your Astro
byond set top boxrsquos front
panel shows the time
Your Astro byond set top
box is still in standbyPress the standby button (S) on your
remote control or your Astro byond set top
boxrsquos front panel Make sure that your TV is
out of standby and the correct AV input has
been selected on the TV
Your remote control does not
operate your Astro byond set
top box
(NOTE if your Astro
byond set top box is out
of standby then the IRindicator light on
itrsquos front panel should
flash when you press the
remote-control buttons)
Your Astro byond set top
box is still in standby
Press the standby button on your remote
control
Something is blocking the
path between your remote
control and your Astro byond
set top boxrsquos front panel
Ensure that nothing is blocking the path
Your remote controlrsquos
batteries need replacing
Replace all the batteries in your remote
control Never throw used batteries into a
fire Dispose of them in an environmentally-
responsible way (see page 2)
There is no sound or picture
or the picture is of poor
quality or looks blocky
Your satellite dish is not
connected properly to your
Astro byond set top box
Make sure that your satellite dish is
connected properly to your Astro byond
set top box
Your TV is not connected
properly to your Astro byondset top box
Make sure that your TV is connected
properly to your Astro byond set top boxyour TV is out of standby and the correct AV
input has been selected on the TV
Your satellite dish is not
pointing in the right
direction or has a faulty LNB
NOTE Severe weather
and heavy cloud cover
can cause this problem
Check the signal-level indicator If it is low
please contact Astro Customer Service for
further assistance
Before attempting to check the connections between your equipment please ensure that you have
disconnected them from the mains supply When you are done checking or reconnecting your equipment
safely reconnect them to the mains supply
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21
GENERAL PROBLEMS
Problem Possible cause Suggested solution
There are Smart Card error
messages
Your Astro byond set
top box cannot detect or
recognise your Smart Card
Make sure that you have the correct Astro
Smart Card and that it is properly inserted If
the messages persist please contact Astro
Customer Service
You have forgotten your PIN
code
Please contact Astro Customer Service to
reset the PIN code
Your Astro Smart Card does
not work with any other Astro
byond set top box that you
may have
Your Astro Smart Card will
work only with the Astro
byond set top box that it
came paired with It can not
be used with any other set
top box
Make sure that your Astro Smart Card is
used only with your Astro byond set top
box
The HDMI output of your
Astro byond set top box does
not seem to be functioning
In order to activate the
HDMI output you need to
subscribe to HD channels
Make sure that the Astro Smart Card is
inserted into your Astro byond set top box
If the problem still persists please contact
Astro Customer Service
The HDMI cable may not be
connected properly
Please ensure that the HDMI cable is
connected properly at each end
Your TV may be unable to
communicate properly withthe HDMI input
Turn the TV off and on
Your HD channels show
lsquoServices currently not
availablersquo while your other
channels are OK
Your Astro byond set top
box needs to be installed
properly without the use of
any cable splitters
Please call Astro Customer service to have
your Astro byond set top box correctly
installed
When viewing a HD channel
the other set top boxes in
your home no longer work
properly
Your Astro byond set
top box installation and
infrastructure requires it
to have a dedicated signal
source
Disconnect the splitter and connect the
signal source directly to your Astro byond
set top box
NOTE If you experience a problem even after the above checks please contact Astro Customer Service
for further assistance
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22
SPECIFICATION
Due to continued product improvement this specification may change without notice
GENERAL
Operating voltage 12 V DC 25 A
Power consumption 30 W (max)
Dimensions (W x D x H) 324 mm x 238 mm x 56 mm
Weight 15 kg (packed including accessories)
Operating temperature range +5 degC to +42 degC
Storage temperature range ndash20 degC to +70 degC
REAR983085PANEL CONNECTORSDC POWER 12 V DC 25 A
SAT-IN (satellite dish input) F-type female
AUDIO LEFT and RIGHT 2 x phono audio-out sockets
VIDEO Phono composite video-out socket
COMPONENT VIDEO Y Pb Pr 3 x RCA (phono) component video-out sockets
DIGITAL AUDIO Coaxial SPDIF connector RCACinch (female)
HDMI HDMI interface
USB 20 Host Port (Type A) (for future use)
NETWORK PORT RJ45 female (for future use)
FRONT983085PANEL CONNECTOR
USB 20 (for future use)
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23
NOTICES
Astro is a trademark of MEASAT Broadcast Network Systems Sdn Bhd (240064-A)
This product incorporates copyright protection technology that is protected by US patents and other
intellectual property rights Use of this copyright protection technology must be authorized by Macrovision
and is intended for home and other limited pay-per-view uses only unless otherwise authorized by
Macrovision Reverse engineering or disassembly is prohibited
HDMI the HDMI Logo and High-DefinitionMultimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC
Other trademarks listed herein are the property of their respective owners
OPEN SOURCE SOFTWARE
Certain components of the software contained in this product are subject to either
(i) the GNU General Public Licence (ldquoGPLrdquo)
(ii) the GNU Lesser General Public Licence (ldquoLGPLrdquo) or
(iii) OpenSSL license
In compliance with the GPL and LGPL Pace makes the source code of the Linux software libraries and
associated utilities it uses together with its modifications (if any) available to the public in source code format httpwwwpacecomopensourcerequest
OPEN SOURCE LICENSES
The software contained in this product may be covered by certain components consisting of free software or
open source software A list of these components and a copy of the relevant copyright notices and license
term notices that are required by such licenses are available at this web page
httpwwwpacecomopensourcelicense
This list may change from time to time and may depend on the model of product or the version of software
you have received If you are unable to access this web page and wish to have a copy of this list please
contact the Open Source Administrator at Pace plc Victoria Road Saltaire West Yorkshire BD18 3LF United
Kingdom To the extent the terms of these open source or free software l icenses prohibit any of the restrictionsin any end user license included with the product such restrictions will not apply to the applicable open
source or free software component
COPYRIGHT
This document is copyrighted and may not in whole or part be copied photocopied reproduced translated
or reduced to any electronic or machine-readable form without prior consent in writing from MEASAT
Broadcast Network Systems Sdn Bhd
copy 2009 MEASAT Broadcast Network Systems Sdn Bhd
All rights reserved
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24
NOTES
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4
ELECTRICAL INFORMATION
MAINS PLUG AND ITS FUSE
The supplied mains plug is a non-rewireable type
If you need to replace the fuse you must use an
ASTA- or BSI-approved BS 1362 fuse rated at 3 A and
marked as shown below
or
The plug has its fuse beneath a fuse cover on its
face Use a screwdriver to lever off the fuse cover
replace the fuse with a new one and refit its cover
Never use a plug if its fuse cover is missing
AM
The fuse is inside the rewireable plug Use a
screwdriver to remove the plugrsquos back cover Never
put the plug into the mains socket when its cover is
removed Lever out the fuse and replace it with a
new one Replace the plugrsquos back cover
3 A MP
LN
E
FUSE of correct value
WARNING
If the supplied mains plug is not suitable for
your mains socket-outlet DO NOT plug it in
Remove its fuse and then cut the plug off the
lead Destroy the severed plug immediately
to avoid the shock hazard which would exist if
this were to be plugged into a mains socket
Fit an appropriate mains plug on the lead
If this plug contains a fuse it should be as
described left If you are using a non-fused
plug an external fuse must not exceed 5 A
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5
UNPACKING THE CARTONBefore you start installing your Astro set top box please check you have the following supplied accessories
bull A 12 V power supply unit
bull A mains lead
bull A 3-way AV phono lead
bull A remote control and 2 lsquoAAArsquo batteries
bull A Smart Card
bull A warranty card
BEFORE YOU BEGIN
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6
smart card
ch+ ch- rec
FRONT PANEL
Display
Shows the current time when your
Astro set top box is in standby
Shows the channel number when
your Astro set top box is tuned to
a channel
Standby button (S)
To switch your Astro
set top box on and off
IR indicator
Flashes when your Astro
set top box is receiving a
signal from your remote
control
Slot for Smart Card
NOTE The front panel of your Astro set top box is covered with a protective clear plastic film
Carefully remove this film before using your Astro set top box
YOUR ASTRO SET TOP BOX
USB 20 port
For future use
ch+ and chndash buttons
To change channel by
stepping through them
rec indicator
Is lit while your Astro set
top box is recording a
program
(For future use)
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7
Y Pb Pr
SAT-IN
1318V
350mA MAX
COMPOSITE
VIDEO AUDIO
LEFT
COMPONENT
VIDEO
RIGHT DIGITAL
AUDIO
NETWORK
PORT
DC POWER
12V
25A MAX5V
500mA MAX
ANALOGUE
STANDARD
DEFINITION
YOUR ASTRO SET TOP BOX
REAR PANEL
DC POWER
Do not connect 12 V power
supply unit here until you
have made ALL the other
connections
COMPOSITE VIDEO
Connect a phono lead
between here and a TV
USB 20 port
For future use
AUDIO LEFT and RIGHT
(Left and right stereo audio)
Connect phono leads between
here and a TV or hi-fi amplifier
DIGITAL AUDIO
Connect a coaxial digital-
audio lead (not supplied)
between here and a home
theatre system
SAT-IN
Connect the cable from
your satellite dish here
NOTE All the interconnections between the rear panel of your Astro set top box and your other
equipment are safe extra-low voltage circuits However you should always disconnect your Astro
set top box from the power supply before connecting or disconnecting other devices at the rear
panel
NETWORK PORT
For future use
COMPONENT VIDEO
If your TV has component video
inputs use phono leads (not
supplied) to connect it here for a
better quality picture in standard
definition only
The model number serial number and
electrical rating of your Astro set top
box are on a label on its base
HDMItrade
Connect a HDMI lead
(not supplied) between
here and a HDTV
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8
Y Pb Pr
SAT-IN
1318V
350mA MAX
COMPOSITE
VIDEO AUDIO
LEFT
COMPONENT
VIDEO
R IGHT DI GITAL
AUDIO
NETWORK
PORT
DCPOWER
12V
25A MAX5V
500mA MAX
ANALOGUE
STANDARD
DEFINITION
HDMI
TV
CONNECTING UP
CONNECTING YOUR ASTRO SET
TOP BOX
Before starting choose a suitable position for
your Astro set top box observing the ventilation
requirements set out on page 3
WARNING Before you connect or disconnect
your Astro set top box tofrom any other
equipment make sure you disconnect all the
equipment from the mains supply
CONNECTING TO A TV
If you have a TV with only a composite (CVBS) video
input use the supplied AV phono leads to connect
your Astro set top box as shown below
Match the colours of the connectors on your Astro
set top box and leads
If your TV has component video (Y Pb Pr) inputs
you can connect your Astro set top box to your TV
using a suitable lead (not supplied) as shown below
This will give a better quality picture on your TV for
standard definition only
You also need to connect the audio leads
If your HDTV has HDMI inputs you can connect your
Astro set top box to your TV using a suitable lead
(not supplied) as shown below This will give you the
best picture and audio quality on your TV
You do not need to connect any additional audio
leads (Limited to stereo audio only)
ALTERNATIVE AUDIO CONNECTIONS
You can connect your Astro set top boxrsquos audio
outputs to your TV as shown on this page but you
can instead connect them to a hi-fi amplifier OR
home theatre system as shown below This will give
better sound quality
The best sound quality is from your Astro set top
boxrsquos DIGITAL AUDIO connector but for this you will
need a 75-ohm coaxial audio cable (not supplied)
This digital audio is compatible with Dolby Digital
Astro set top box
Component
video phono
leads
HDMI
lead
Home cinema system
Coaxial digital
audio lead
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9
CONNECTING UP
Y P
SAT-IN
1318V
350mA MAX
COMPOSITE
VIDEO
ANALOGUE
STANDARD
DEFINITION
CONNECTING TO THE SATELLITE DISH
If necessary fit an F-connector to the cable from the
satellite dish
Connect the lead directly from the dish to the
connector labelled SAT-IN on your Astro set top
boxrsquos rear panel
The signal cable coming from the dish cannot
be used with a signal splitter Using a splitter will
reduce the signal strength to your Astro set top box
and will damage other set top boxes connected to
the same dish
Please ensure that the signal cable is properly
installed while setting up your Astro set top box
WARNING Your Astro set top box should be
installed by an Astro authorized installer
Y Pb Pr
SAT-IN
1318V
350mA MAX
COMPOSITE
VIDEO AUDIO
LEFT
COMPONENT
VIDEO
RIGHT DIGITAL
AUDIO
NETWORK
PORT
DC POWER
12V
25A MAX5V
500mA MAX
ANALOGUE
STANDARD
DEFINITION
CONNECTING TO THE POWERSUPPLY1 Plug the fixed lead on the 12 V power supply
unit into the socket labelled DC POWER on
your Astro set top boxrsquos rear panel
2 Plug the 2-way connector on the
supplied mains lead into the socket
on the 12 V power supply unit
3 When all the connections are
properly made connect the
mains plug from the 12 V power
supply into a mains wall socket
4 Connect other equipment such
as your TV to the mains supply
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10
CONNECTING UP
SWITCHING YOUR ASTRO SET TOP BOX ON AND OFFWhen you have connected your Astro set top box to
the power supply the four-digit display on its front
panel lights up This shows that your Astro set top
box is receiving power
When your Astro set top box is in standby the
four-digit display shows the current time when
your Astro set top box is out of standby the display
shows the channel number
If your Astro set top box is in standby switch on your TV then press the standby button (S) on the front
panel of your Astro set top box to turn on your Astro
set top box You can also use the standby button or
a number button on your remote control
Never turn off your Astro set top box by simply
disconnecting it from the power supply Use the
standby button (S) on your Astro set top box or
your remote control
ch+ ch- rec
Power Saving
To save power and money and to reduce
greenhouse gas emissions please turn
off your Astro set top box using only the
standby button when it is not in use
B
Standby button (S)
Astro set top box is out of standby
Shown by channel number
INSERTING BATTERIES IN YOUR
REMOTE CONTROL1 Remove the back cover by lifting the latch
2 Insert the two supplied lsquoAAArsquo batteries into the
battery compartment
Make sure you insert them the correct way round
as shown by the + and ndash symbols in the battery
compartment
3 Replace the cover
When you need to replace the batteries in your
remote control
bull Always replace all the batteries at the sametime
bull Please dispose of batteries in an
environmentally-responsible way (see page 2)
bull Never throw used batteries into a fire
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11
YOUR SMART CARD
INSERTING YOUR SMART CARDYou will need the supplied Astro Smart Card so that
you can receive Astro programmes and services on
your Astro byond set top box Insert it as follows and
leave it in your Astro byond set top box permanently
1 Hold your Astro Smart Card with the gold chip
uppermost and the arrow pointing towards your
Astro byond set top box
2 Insert your Smart Card into the front-panel slot
pushing it in as far as it will go without forcing it
Care for your Smart Card as follows
bull Donrsquot remove or insert your Smart Card
unnecessarily
bull Donrsquot bend your Smart Card
bull Keep your Smart Card dry Never clean it with
fluids ndash use a soft dry cloth
bull Keep your Smart Card away from heat and
sunlight small children and pets
Please use the Smart Card which came with your
Astro byond set top box Smart Cards from other set
top boxes will not work with your Astro byond set
top box
smart card
Please use your Smart Card only with the Astro byond set top box bearing the below serial number
Astro byond set top box serial number Smart Card number
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12
TV SETTINGS
You can access the TV Settings by navigating through the following screens
Home gt Settings gt Installation Settings gt TV Settings
In the Installation Settings screen enter your PIN code when prompted The default PIN code is 0000
Item Settings Comments
TV Type Standard Definition For TVs that support Standard Definition
High Definition For TVs that support High Definition
TV Aspect Ratio 43 For lsquostandardrsquo (43) TVs
169 For lsquowidescreenrsquo (169) TVs
Conversion for 169 input
video
(Determines how widescreen
(169) programmes are displayed
on a standard (43) TV ndash
available only if the TV Aspect
Ratio has been set to 43)
Letter Box The entire frame of the widescreen
programme will be displayed in a
standard (43) TV but the frame will not fil l
the screen There will be black bars on the
top and bottom of the frame
Pan Scan The side edges of the widescreen
programme will be cut-off but the entire
screen will be filled
Conversion for 43 input video
(Determines how standard (43)
programmes are displayed on a
widescreen (169) TV ndash available
only if the TV Aspect Ratio has
been set to 169)
Stretch
(Default if the TV Type is set
to Standard Definition)
The entire frame will stretch horizontally
to fill the screen
Pillar Box
(Default if the TV Type is set
to High Definition)
The entire frame will be displayed as if it
were on a standard TV with black bars on
either side of the frame
Default setting
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13
HD SETTINGS
You can access the HD Settings by navigating through the following screens
Home gt Settings gt Installation Settings gt HD Settings
In the Installation Settings screen enter your PIN code when prompted The default PIN code is 0000
Set the HD resolution to best match your TVrsquos native resolution The available settings are 576i 576p 720p and
1080i These settings are only applicable to the HDMI output of the Astro byond set top box
The recommended settings for various TV resolutions are shown below
TV Resolution Setting
1920 x 1080 1080i
1280 x 720 720p
852 x 576 576i 576p
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14
DIGITAL AUDIO SETTINGS
You can access the Digital Audio Settings by navigating through the following screens
Home gt Settings gt Your Settings gt Digital Audio Settings
The audio quality will depend on the Digital Audio Settings and the type of audio output used as shown
below
Channel type Digital Audio Setting Rear-panel audio outputs
HDMI Digital Audio Audio L amp R
Channel with
Dolby
Dolby Digital 51
(Digital Only)
Dolby Digital Dolby Digital No audio
Stereo
(Analogue and Digital)
Stereo Stereo Stereo
Channel without
Dolby
Dolby Digital 51
(Digital Only)
Stereo Stereo Stereo
Stereo
(Analogue and Digital)
Stereo Stereo Stereo
If you notice that the audio is not in sync with the video you may set the time delay accordingly to
compensate for this delay
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15
YOUR REMOTE CONTROL
back
To return to the last-viewed
channel or to step back
through on-screen menus
standby (S)
To switch your Astro byond
set top box into or out of
standby
ok
To confirm a choice
or save settings
ch+ and chndash
To change channels by
stepping through them
To move around the on-screen
menus and displays
regbuttons for handling
recordings
G Rewind
K PauseB Play
L Stop
F Fast-forward
indicator
Lights up red to show that the
remote control is controlling
your Astro byond set top box
colour buttons
number buttons
To key in channel numbers to
change channel
To type in words on certain
on-screen displays
vol+ and volndash
To change the volume
Z
To turn sound off and on
I-II c
To select soundtrackand display subtitles To toggle between TV Aspect
Ratio settings (see page 12)
To remove on-screen menus
and return to normal viewing
tv
To launch TV guide
info
To display Channel Info
To display the synopsis in
Channel Pilot
Also used for some interactive
services
tv standby (S)
To switch TV into or
out of standby
To start recording
to an external hard disk
av
To cycle through TV inputs
For future use
apps
To launch interactive
applications
fav
To cycle through
favourite channels
home
To launch the Home menu
radio
To switch to the
radio channels
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16
YOUR REMOTE CONTROL
CONTROLLING YOUR TVrsquoS FEATURES WITH YOUR REMOTE CONTROLYou can use your remote control to control some of your TVrsquos features after you press the tv button Then you
can
bull turn your TV onoff using the tv S button
bull adjust the volume using vol+ and volndash
bull mute the volume using theZ button
bull select AV channels using the av button
First you must configure your remote control to use the correct TV Code for your brand of TV You can either
set the code yourself (Option 1) or let your remote control search for the correct code (Option 2)
The volume control and mute is by default set to control your Astro byond set top box even if the remotehas been set up properly Holding down ok and vol+ until the remote blinks twice will allow you to control
your TVrsquos volume To revert the remote to controlling your Astro byond set top boxrsquos volume hold down the
ok and vol- until the remote blinks 4 times
OPTION 1
1 Hold down tv S and ok together until the indicator blinks twice
2 Use the number buttons to enter a 4-digit TV Code for your brand of TV (see table on page 17)
3 If the code you entered is valid the indicator blinks twice
4 Verify if the other controllable TV functions are functioning
NOTE If the TV Code is invalid or you press an incorrect button the indicator blinks once for alonger period The previous settings are restored and the setup routine ends
OPTION 2
1 Hold down tvS and ok together until the indicator blinks twice
2 Press 9 ndash 9 ndash 1 The indicator will blink twice again
3 Press tv S button Aim the remote at the TV and press ch+
4 If the TV does not turn off after 3 seconds press ch+ again Keep repeating this until it the TV turns off If
the remote blinks 3 times after pressing ch+ that indicates that the remote has cycled through the entire
database and if you still cannot control your TV your TV is not supported by this remote Once the TV
responds proceed to step 5
5 Press ok The indicator blinks twice to confirm that the TV Code has been set
6 Verify if the other controllable TV functions are functioning
If you do not press any remote control buttons within a 20-second period during either setup
method the previous settings are restored and the setup routine ends
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17
YOUR REMOTE CONTROL
TV CODESIf a 4-digit code does not work try the next 4-digit code for your brand of TV
Samsung 0060 0812 0618 0178 0587 0009 0093 0556 1235 0108 0037 0217 0264 0370
0072 0156 1208 0766 0226 0814 0216 0290 0821 0163
Sony 1825 1505 0011 1651 0036 0650 1010 0037 0556 0093 0170 0074
Philips 0037 0556 1744 0772 1246 1304 0178 0108 0195 0087 0374 0760 0343 0595
0009 0200 0361 1521
Panasonic 0650 0226 1650 1636 0108 1310 0037 0556 0163 1208 0508 0896 0361 0853
1335 0367 0516 0548 0001
Toshiba 1508 0508 0060 0009 0714 0036 0156 1656 0070 0093 2060 0264 1935 04121164 0618 1582 0650 0821 1704 0217 0109 1457 1916 1908 0698 0037 0736
1556 1037
LG 1423 0001 0178 0037 0556 0876 0370 1768 0377 0009 0714 0060 0217 0108
0216 0290 0163 0606 0109 0698 0715 0823 0829 1556 1191 0247 0367 1681
1539
Pioneer 1260 0760 0011 0170 1457 0698 0109 0163 0037 0287 0556 0428 0370 0343
0361 0486 0512
Sharp 0093 0009 1393 0036 0491 0818 0256 1819 1163 0650 0294 0653 0412 0516
0200 0760 2214
JVC 0653 1818 0036 1153 0606 1653 0371 0508 0731 0683 0192 0218 0418 0093
0650If the brand of your TVrsquos Codes is not listed here please refer to the Astro website
(wwwastrocommy) for additional information
If you wish to clear the current TV Code that is programmed to the remote hold down tvS and ok together
until the indicator blinks twice Follow this up with 9 ndash 7 ndash 7 The indicator will blink twice again The remote
will still be able to control your Astro byond set top box
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18
ON983085SCREEN MESSAGES
If any of the following on-screen messages appear you may attempt the suggested solutions to resolve it
before contacting Astro Customer Service
On-screen message Possible cause Suggested solution
Please insert your Astro Smart
Card
Your Astro Smart Card is not
inserted in the smart card
slot of your Astro byond set
top box
Please insert your Astro Smart Card into
the smart card slot
Invalid Smart Card Please
insert your Astro Smart Card or
insert your Astro Smart Card
correctly
The smart card is not
inserted properly
Reinsert the smart card correctly
There is a mismatch in the
customer type of the Astro
Smart Card inserted in your
Astro byond set top box
Please insert the Astro Smart Card that
came with your Astro byond set top box
The smart card in your Astro
byond set top box is not an
Astro Smart Card
This channel is not included in
your subscription To subscribe
please call Astro customer
service
Your current subscription
does not include this
channel
Please contact Astro Customer Service if
you are interested in viewing the channel
Your Smart Card is inactivePlease call Astro customer
service to activate
Your Astro Smart Card hasnot been activated or has
been deactivated
Please contact Astro Customer Service toactivate the card Ensure that the smart
card is in your Astro byond set top box
powered up with the signal locked on
The Astro Smart Card has
not been in your Astro
byond set top box for
several months
Leave the Astro Smart Card for a couple of
hours inside the Astro byond set top box
powered up with the signal locked on
You have inserted the wrong
Smart Card Please insert the
correct Smart Card
You have inserted a smart
card from another set top
box Your Astro byond set
top box will work only with
the Astro Smart Card that it
came paired with
Insert the Astro Smart Card that came
paired with your Astro byond set top box
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19
ON983085SCREEN MESSAGES
On-screen message Possible cause Suggested solution
Services currently not
available
This may be a temporary
condition due to the rain If
this condition persists please
call Astro customer service
The satellite input is not
connected properly
Ensure that the satellite input is
connected properly
The dish is not be aligned
properly
Have an authorized installer align the dish
properly
Booking is not allowed when
Smart Card is removed
The Astro Smart Card is not
inserted in your Astro byond
set top box while you trying
to book a reminder
Insert your Astro Smart Card and retry
booking the reminder
You have already booked
the maximum numbers of
reminders
You have already booked 50
reminders
You can either delete some of the existing
reminders or book new reminders after
the existing reminders have lapsed
The following events start at
the same time Please cancel
one of the events to proceed
You have already set another
programme to start at the
same time thereby causing
a reminder conflict
You can either cancel the current booking
or continue booking a new reminder by
overwriting the old reminder
No favourite channels found You have not assigned any
channels to your favourite
channels list
You can access the Home menu using
the home button on the remote control
You can assign favourite channels bynavigating to
Settings gt User Settings gt Edit Favourites
You have already selected the
maximum number of favourite
channels
You have already selected
30 favourite channels
You need to delete some of your old
favourite channels to add additional
channels
This channel is blocked under
parental control
You have blocked this
channel using the Channel
Block function under
Parental Control
You can either enter the correct PIN code
to view the channel or switch to another
channel
You have already selected the
maximum number of blocked
channels
You have already selected
30 blocked channels
You need to delete some of the old
blocked channels to block
additional channels
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20
GENERAL PROBLEMS
Problem Possible cause Suggested solution
The display on the front panel
does not light upis not lit
Your Astro byond set top
box is not connected
Make sure the lead from the 12 V power
supply unit is properly plugged into your
Astro byond set top box Check that
the 12 V power supply unit is properly
connected to the mains supply and that
the mains supply is switched on There is no sound and picture
on your TV but your Astro
byond set top boxrsquos front
panel shows the time
Your Astro byond set top
box is still in standbyPress the standby button (S) on your
remote control or your Astro byond set top
boxrsquos front panel Make sure that your TV is
out of standby and the correct AV input has
been selected on the TV
Your remote control does not
operate your Astro byond set
top box
(NOTE if your Astro
byond set top box is out
of standby then the IRindicator light on
itrsquos front panel should
flash when you press the
remote-control buttons)
Your Astro byond set top
box is still in standby
Press the standby button on your remote
control
Something is blocking the
path between your remote
control and your Astro byond
set top boxrsquos front panel
Ensure that nothing is blocking the path
Your remote controlrsquos
batteries need replacing
Replace all the batteries in your remote
control Never throw used batteries into a
fire Dispose of them in an environmentally-
responsible way (see page 2)
There is no sound or picture
or the picture is of poor
quality or looks blocky
Your satellite dish is not
connected properly to your
Astro byond set top box
Make sure that your satellite dish is
connected properly to your Astro byond
set top box
Your TV is not connected
properly to your Astro byondset top box
Make sure that your TV is connected
properly to your Astro byond set top boxyour TV is out of standby and the correct AV
input has been selected on the TV
Your satellite dish is not
pointing in the right
direction or has a faulty LNB
NOTE Severe weather
and heavy cloud cover
can cause this problem
Check the signal-level indicator If it is low
please contact Astro Customer Service for
further assistance
Before attempting to check the connections between your equipment please ensure that you have
disconnected them from the mains supply When you are done checking or reconnecting your equipment
safely reconnect them to the mains supply
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21
GENERAL PROBLEMS
Problem Possible cause Suggested solution
There are Smart Card error
messages
Your Astro byond set
top box cannot detect or
recognise your Smart Card
Make sure that you have the correct Astro
Smart Card and that it is properly inserted If
the messages persist please contact Astro
Customer Service
You have forgotten your PIN
code
Please contact Astro Customer Service to
reset the PIN code
Your Astro Smart Card does
not work with any other Astro
byond set top box that you
may have
Your Astro Smart Card will
work only with the Astro
byond set top box that it
came paired with It can not
be used with any other set
top box
Make sure that your Astro Smart Card is
used only with your Astro byond set top
box
The HDMI output of your
Astro byond set top box does
not seem to be functioning
In order to activate the
HDMI output you need to
subscribe to HD channels
Make sure that the Astro Smart Card is
inserted into your Astro byond set top box
If the problem still persists please contact
Astro Customer Service
The HDMI cable may not be
connected properly
Please ensure that the HDMI cable is
connected properly at each end
Your TV may be unable to
communicate properly withthe HDMI input
Turn the TV off and on
Your HD channels show
lsquoServices currently not
availablersquo while your other
channels are OK
Your Astro byond set top
box needs to be installed
properly without the use of
any cable splitters
Please call Astro Customer service to have
your Astro byond set top box correctly
installed
When viewing a HD channel
the other set top boxes in
your home no longer work
properly
Your Astro byond set
top box installation and
infrastructure requires it
to have a dedicated signal
source
Disconnect the splitter and connect the
signal source directly to your Astro byond
set top box
NOTE If you experience a problem even after the above checks please contact Astro Customer Service
for further assistance
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22
SPECIFICATION
Due to continued product improvement this specification may change without notice
GENERAL
Operating voltage 12 V DC 25 A
Power consumption 30 W (max)
Dimensions (W x D x H) 324 mm x 238 mm x 56 mm
Weight 15 kg (packed including accessories)
Operating temperature range +5 degC to +42 degC
Storage temperature range ndash20 degC to +70 degC
REAR983085PANEL CONNECTORSDC POWER 12 V DC 25 A
SAT-IN (satellite dish input) F-type female
AUDIO LEFT and RIGHT 2 x phono audio-out sockets
VIDEO Phono composite video-out socket
COMPONENT VIDEO Y Pb Pr 3 x RCA (phono) component video-out sockets
DIGITAL AUDIO Coaxial SPDIF connector RCACinch (female)
HDMI HDMI interface
USB 20 Host Port (Type A) (for future use)
NETWORK PORT RJ45 female (for future use)
FRONT983085PANEL CONNECTOR
USB 20 (for future use)
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23
NOTICES
Astro is a trademark of MEASAT Broadcast Network Systems Sdn Bhd (240064-A)
This product incorporates copyright protection technology that is protected by US patents and other
intellectual property rights Use of this copyright protection technology must be authorized by Macrovision
and is intended for home and other limited pay-per-view uses only unless otherwise authorized by
Macrovision Reverse engineering or disassembly is prohibited
HDMI the HDMI Logo and High-DefinitionMultimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC
Other trademarks listed herein are the property of their respective owners
OPEN SOURCE SOFTWARE
Certain components of the software contained in this product are subject to either
(i) the GNU General Public Licence (ldquoGPLrdquo)
(ii) the GNU Lesser General Public Licence (ldquoLGPLrdquo) or
(iii) OpenSSL license
In compliance with the GPL and LGPL Pace makes the source code of the Linux software libraries and
associated utilities it uses together with its modifications (if any) available to the public in source code format httpwwwpacecomopensourcerequest
OPEN SOURCE LICENSES
The software contained in this product may be covered by certain components consisting of free software or
open source software A list of these components and a copy of the relevant copyright notices and license
term notices that are required by such licenses are available at this web page
httpwwwpacecomopensourcelicense
This list may change from time to time and may depend on the model of product or the version of software
you have received If you are unable to access this web page and wish to have a copy of this list please
contact the Open Source Administrator at Pace plc Victoria Road Saltaire West Yorkshire BD18 3LF United
Kingdom To the extent the terms of these open source or free software l icenses prohibit any of the restrictionsin any end user license included with the product such restrictions will not apply to the applicable open
source or free software component
COPYRIGHT
This document is copyrighted and may not in whole or part be copied photocopied reproduced translated
or reduced to any electronic or machine-readable form without prior consent in writing from MEASAT
Broadcast Network Systems Sdn Bhd
copy 2009 MEASAT Broadcast Network Systems Sdn Bhd
All rights reserved
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24
NOTES
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5
UNPACKING THE CARTONBefore you start installing your Astro set top box please check you have the following supplied accessories
bull A 12 V power supply unit
bull A mains lead
bull A 3-way AV phono lead
bull A remote control and 2 lsquoAAArsquo batteries
bull A Smart Card
bull A warranty card
BEFORE YOU BEGIN
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6
smart card
ch+ ch- rec
FRONT PANEL
Display
Shows the current time when your
Astro set top box is in standby
Shows the channel number when
your Astro set top box is tuned to
a channel
Standby button (S)
To switch your Astro
set top box on and off
IR indicator
Flashes when your Astro
set top box is receiving a
signal from your remote
control
Slot for Smart Card
NOTE The front panel of your Astro set top box is covered with a protective clear plastic film
Carefully remove this film before using your Astro set top box
YOUR ASTRO SET TOP BOX
USB 20 port
For future use
ch+ and chndash buttons
To change channel by
stepping through them
rec indicator
Is lit while your Astro set
top box is recording a
program
(For future use)
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7
Y Pb Pr
SAT-IN
1318V
350mA MAX
COMPOSITE
VIDEO AUDIO
LEFT
COMPONENT
VIDEO
RIGHT DIGITAL
AUDIO
NETWORK
PORT
DC POWER
12V
25A MAX5V
500mA MAX
ANALOGUE
STANDARD
DEFINITION
YOUR ASTRO SET TOP BOX
REAR PANEL
DC POWER
Do not connect 12 V power
supply unit here until you
have made ALL the other
connections
COMPOSITE VIDEO
Connect a phono lead
between here and a TV
USB 20 port
For future use
AUDIO LEFT and RIGHT
(Left and right stereo audio)
Connect phono leads between
here and a TV or hi-fi amplifier
DIGITAL AUDIO
Connect a coaxial digital-
audio lead (not supplied)
between here and a home
theatre system
SAT-IN
Connect the cable from
your satellite dish here
NOTE All the interconnections between the rear panel of your Astro set top box and your other
equipment are safe extra-low voltage circuits However you should always disconnect your Astro
set top box from the power supply before connecting or disconnecting other devices at the rear
panel
NETWORK PORT
For future use
COMPONENT VIDEO
If your TV has component video
inputs use phono leads (not
supplied) to connect it here for a
better quality picture in standard
definition only
The model number serial number and
electrical rating of your Astro set top
box are on a label on its base
HDMItrade
Connect a HDMI lead
(not supplied) between
here and a HDTV
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8
Y Pb Pr
SAT-IN
1318V
350mA MAX
COMPOSITE
VIDEO AUDIO
LEFT
COMPONENT
VIDEO
R IGHT DI GITAL
AUDIO
NETWORK
PORT
DCPOWER
12V
25A MAX5V
500mA MAX
ANALOGUE
STANDARD
DEFINITION
HDMI
TV
CONNECTING UP
CONNECTING YOUR ASTRO SET
TOP BOX
Before starting choose a suitable position for
your Astro set top box observing the ventilation
requirements set out on page 3
WARNING Before you connect or disconnect
your Astro set top box tofrom any other
equipment make sure you disconnect all the
equipment from the mains supply
CONNECTING TO A TV
If you have a TV with only a composite (CVBS) video
input use the supplied AV phono leads to connect
your Astro set top box as shown below
Match the colours of the connectors on your Astro
set top box and leads
If your TV has component video (Y Pb Pr) inputs
you can connect your Astro set top box to your TV
using a suitable lead (not supplied) as shown below
This will give a better quality picture on your TV for
standard definition only
You also need to connect the audio leads
If your HDTV has HDMI inputs you can connect your
Astro set top box to your TV using a suitable lead
(not supplied) as shown below This will give you the
best picture and audio quality on your TV
You do not need to connect any additional audio
leads (Limited to stereo audio only)
ALTERNATIVE AUDIO CONNECTIONS
You can connect your Astro set top boxrsquos audio
outputs to your TV as shown on this page but you
can instead connect them to a hi-fi amplifier OR
home theatre system as shown below This will give
better sound quality
The best sound quality is from your Astro set top
boxrsquos DIGITAL AUDIO connector but for this you will
need a 75-ohm coaxial audio cable (not supplied)
This digital audio is compatible with Dolby Digital
Astro set top box
Component
video phono
leads
HDMI
lead
Home cinema system
Coaxial digital
audio lead
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9
CONNECTING UP
Y P
SAT-IN
1318V
350mA MAX
COMPOSITE
VIDEO
ANALOGUE
STANDARD
DEFINITION
CONNECTING TO THE SATELLITE DISH
If necessary fit an F-connector to the cable from the
satellite dish
Connect the lead directly from the dish to the
connector labelled SAT-IN on your Astro set top
boxrsquos rear panel
The signal cable coming from the dish cannot
be used with a signal splitter Using a splitter will
reduce the signal strength to your Astro set top box
and will damage other set top boxes connected to
the same dish
Please ensure that the signal cable is properly
installed while setting up your Astro set top box
WARNING Your Astro set top box should be
installed by an Astro authorized installer
Y Pb Pr
SAT-IN
1318V
350mA MAX
COMPOSITE
VIDEO AUDIO
LEFT
COMPONENT
VIDEO
RIGHT DIGITAL
AUDIO
NETWORK
PORT
DC POWER
12V
25A MAX5V
500mA MAX
ANALOGUE
STANDARD
DEFINITION
CONNECTING TO THE POWERSUPPLY1 Plug the fixed lead on the 12 V power supply
unit into the socket labelled DC POWER on
your Astro set top boxrsquos rear panel
2 Plug the 2-way connector on the
supplied mains lead into the socket
on the 12 V power supply unit
3 When all the connections are
properly made connect the
mains plug from the 12 V power
supply into a mains wall socket
4 Connect other equipment such
as your TV to the mains supply
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10
CONNECTING UP
SWITCHING YOUR ASTRO SET TOP BOX ON AND OFFWhen you have connected your Astro set top box to
the power supply the four-digit display on its front
panel lights up This shows that your Astro set top
box is receiving power
When your Astro set top box is in standby the
four-digit display shows the current time when
your Astro set top box is out of standby the display
shows the channel number
If your Astro set top box is in standby switch on your TV then press the standby button (S) on the front
panel of your Astro set top box to turn on your Astro
set top box You can also use the standby button or
a number button on your remote control
Never turn off your Astro set top box by simply
disconnecting it from the power supply Use the
standby button (S) on your Astro set top box or
your remote control
ch+ ch- rec
Power Saving
To save power and money and to reduce
greenhouse gas emissions please turn
off your Astro set top box using only the
standby button when it is not in use
B
Standby button (S)
Astro set top box is out of standby
Shown by channel number
INSERTING BATTERIES IN YOUR
REMOTE CONTROL1 Remove the back cover by lifting the latch
2 Insert the two supplied lsquoAAArsquo batteries into the
battery compartment
Make sure you insert them the correct way round
as shown by the + and ndash symbols in the battery
compartment
3 Replace the cover
When you need to replace the batteries in your
remote control
bull Always replace all the batteries at the sametime
bull Please dispose of batteries in an
environmentally-responsible way (see page 2)
bull Never throw used batteries into a fire
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11
YOUR SMART CARD
INSERTING YOUR SMART CARDYou will need the supplied Astro Smart Card so that
you can receive Astro programmes and services on
your Astro byond set top box Insert it as follows and
leave it in your Astro byond set top box permanently
1 Hold your Astro Smart Card with the gold chip
uppermost and the arrow pointing towards your
Astro byond set top box
2 Insert your Smart Card into the front-panel slot
pushing it in as far as it will go without forcing it
Care for your Smart Card as follows
bull Donrsquot remove or insert your Smart Card
unnecessarily
bull Donrsquot bend your Smart Card
bull Keep your Smart Card dry Never clean it with
fluids ndash use a soft dry cloth
bull Keep your Smart Card away from heat and
sunlight small children and pets
Please use the Smart Card which came with your
Astro byond set top box Smart Cards from other set
top boxes will not work with your Astro byond set
top box
smart card
Please use your Smart Card only with the Astro byond set top box bearing the below serial number
Astro byond set top box serial number Smart Card number
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12
TV SETTINGS
You can access the TV Settings by navigating through the following screens
Home gt Settings gt Installation Settings gt TV Settings
In the Installation Settings screen enter your PIN code when prompted The default PIN code is 0000
Item Settings Comments
TV Type Standard Definition For TVs that support Standard Definition
High Definition For TVs that support High Definition
TV Aspect Ratio 43 For lsquostandardrsquo (43) TVs
169 For lsquowidescreenrsquo (169) TVs
Conversion for 169 input
video
(Determines how widescreen
(169) programmes are displayed
on a standard (43) TV ndash
available only if the TV Aspect
Ratio has been set to 43)
Letter Box The entire frame of the widescreen
programme will be displayed in a
standard (43) TV but the frame will not fil l
the screen There will be black bars on the
top and bottom of the frame
Pan Scan The side edges of the widescreen
programme will be cut-off but the entire
screen will be filled
Conversion for 43 input video
(Determines how standard (43)
programmes are displayed on a
widescreen (169) TV ndash available
only if the TV Aspect Ratio has
been set to 169)
Stretch
(Default if the TV Type is set
to Standard Definition)
The entire frame will stretch horizontally
to fill the screen
Pillar Box
(Default if the TV Type is set
to High Definition)
The entire frame will be displayed as if it
were on a standard TV with black bars on
either side of the frame
Default setting
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13
HD SETTINGS
You can access the HD Settings by navigating through the following screens
Home gt Settings gt Installation Settings gt HD Settings
In the Installation Settings screen enter your PIN code when prompted The default PIN code is 0000
Set the HD resolution to best match your TVrsquos native resolution The available settings are 576i 576p 720p and
1080i These settings are only applicable to the HDMI output of the Astro byond set top box
The recommended settings for various TV resolutions are shown below
TV Resolution Setting
1920 x 1080 1080i
1280 x 720 720p
852 x 576 576i 576p
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14
DIGITAL AUDIO SETTINGS
You can access the Digital Audio Settings by navigating through the following screens
Home gt Settings gt Your Settings gt Digital Audio Settings
The audio quality will depend on the Digital Audio Settings and the type of audio output used as shown
below
Channel type Digital Audio Setting Rear-panel audio outputs
HDMI Digital Audio Audio L amp R
Channel with
Dolby
Dolby Digital 51
(Digital Only)
Dolby Digital Dolby Digital No audio
Stereo
(Analogue and Digital)
Stereo Stereo Stereo
Channel without
Dolby
Dolby Digital 51
(Digital Only)
Stereo Stereo Stereo
Stereo
(Analogue and Digital)
Stereo Stereo Stereo
If you notice that the audio is not in sync with the video you may set the time delay accordingly to
compensate for this delay
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15
YOUR REMOTE CONTROL
back
To return to the last-viewed
channel or to step back
through on-screen menus
standby (S)
To switch your Astro byond
set top box into or out of
standby
ok
To confirm a choice
or save settings
ch+ and chndash
To change channels by
stepping through them
To move around the on-screen
menus and displays
regbuttons for handling
recordings
G Rewind
K PauseB Play
L Stop
F Fast-forward
indicator
Lights up red to show that the
remote control is controlling
your Astro byond set top box
colour buttons
number buttons
To key in channel numbers to
change channel
To type in words on certain
on-screen displays
vol+ and volndash
To change the volume
Z
To turn sound off and on
I-II c
To select soundtrackand display subtitles To toggle between TV Aspect
Ratio settings (see page 12)
To remove on-screen menus
and return to normal viewing
tv
To launch TV guide
info
To display Channel Info
To display the synopsis in
Channel Pilot
Also used for some interactive
services
tv standby (S)
To switch TV into or
out of standby
To start recording
to an external hard disk
av
To cycle through TV inputs
For future use
apps
To launch interactive
applications
fav
To cycle through
favourite channels
home
To launch the Home menu
radio
To switch to the
radio channels
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16
YOUR REMOTE CONTROL
CONTROLLING YOUR TVrsquoS FEATURES WITH YOUR REMOTE CONTROLYou can use your remote control to control some of your TVrsquos features after you press the tv button Then you
can
bull turn your TV onoff using the tv S button
bull adjust the volume using vol+ and volndash
bull mute the volume using theZ button
bull select AV channels using the av button
First you must configure your remote control to use the correct TV Code for your brand of TV You can either
set the code yourself (Option 1) or let your remote control search for the correct code (Option 2)
The volume control and mute is by default set to control your Astro byond set top box even if the remotehas been set up properly Holding down ok and vol+ until the remote blinks twice will allow you to control
your TVrsquos volume To revert the remote to controlling your Astro byond set top boxrsquos volume hold down the
ok and vol- until the remote blinks 4 times
OPTION 1
1 Hold down tv S and ok together until the indicator blinks twice
2 Use the number buttons to enter a 4-digit TV Code for your brand of TV (see table on page 17)
3 If the code you entered is valid the indicator blinks twice
4 Verify if the other controllable TV functions are functioning
NOTE If the TV Code is invalid or you press an incorrect button the indicator blinks once for alonger period The previous settings are restored and the setup routine ends
OPTION 2
1 Hold down tvS and ok together until the indicator blinks twice
2 Press 9 ndash 9 ndash 1 The indicator will blink twice again
3 Press tv S button Aim the remote at the TV and press ch+
4 If the TV does not turn off after 3 seconds press ch+ again Keep repeating this until it the TV turns off If
the remote blinks 3 times after pressing ch+ that indicates that the remote has cycled through the entire
database and if you still cannot control your TV your TV is not supported by this remote Once the TV
responds proceed to step 5
5 Press ok The indicator blinks twice to confirm that the TV Code has been set
6 Verify if the other controllable TV functions are functioning
If you do not press any remote control buttons within a 20-second period during either setup
method the previous settings are restored and the setup routine ends
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17
YOUR REMOTE CONTROL
TV CODESIf a 4-digit code does not work try the next 4-digit code for your brand of TV
Samsung 0060 0812 0618 0178 0587 0009 0093 0556 1235 0108 0037 0217 0264 0370
0072 0156 1208 0766 0226 0814 0216 0290 0821 0163
Sony 1825 1505 0011 1651 0036 0650 1010 0037 0556 0093 0170 0074
Philips 0037 0556 1744 0772 1246 1304 0178 0108 0195 0087 0374 0760 0343 0595
0009 0200 0361 1521
Panasonic 0650 0226 1650 1636 0108 1310 0037 0556 0163 1208 0508 0896 0361 0853
1335 0367 0516 0548 0001
Toshiba 1508 0508 0060 0009 0714 0036 0156 1656 0070 0093 2060 0264 1935 04121164 0618 1582 0650 0821 1704 0217 0109 1457 1916 1908 0698 0037 0736
1556 1037
LG 1423 0001 0178 0037 0556 0876 0370 1768 0377 0009 0714 0060 0217 0108
0216 0290 0163 0606 0109 0698 0715 0823 0829 1556 1191 0247 0367 1681
1539
Pioneer 1260 0760 0011 0170 1457 0698 0109 0163 0037 0287 0556 0428 0370 0343
0361 0486 0512
Sharp 0093 0009 1393 0036 0491 0818 0256 1819 1163 0650 0294 0653 0412 0516
0200 0760 2214
JVC 0653 1818 0036 1153 0606 1653 0371 0508 0731 0683 0192 0218 0418 0093
0650If the brand of your TVrsquos Codes is not listed here please refer to the Astro website
(wwwastrocommy) for additional information
If you wish to clear the current TV Code that is programmed to the remote hold down tvS and ok together
until the indicator blinks twice Follow this up with 9 ndash 7 ndash 7 The indicator will blink twice again The remote
will still be able to control your Astro byond set top box
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18
ON983085SCREEN MESSAGES
If any of the following on-screen messages appear you may attempt the suggested solutions to resolve it
before contacting Astro Customer Service
On-screen message Possible cause Suggested solution
Please insert your Astro Smart
Card
Your Astro Smart Card is not
inserted in the smart card
slot of your Astro byond set
top box
Please insert your Astro Smart Card into
the smart card slot
Invalid Smart Card Please
insert your Astro Smart Card or
insert your Astro Smart Card
correctly
The smart card is not
inserted properly
Reinsert the smart card correctly
There is a mismatch in the
customer type of the Astro
Smart Card inserted in your
Astro byond set top box
Please insert the Astro Smart Card that
came with your Astro byond set top box
The smart card in your Astro
byond set top box is not an
Astro Smart Card
This channel is not included in
your subscription To subscribe
please call Astro customer
service
Your current subscription
does not include this
channel
Please contact Astro Customer Service if
you are interested in viewing the channel
Your Smart Card is inactivePlease call Astro customer
service to activate
Your Astro Smart Card hasnot been activated or has
been deactivated
Please contact Astro Customer Service toactivate the card Ensure that the smart
card is in your Astro byond set top box
powered up with the signal locked on
The Astro Smart Card has
not been in your Astro
byond set top box for
several months
Leave the Astro Smart Card for a couple of
hours inside the Astro byond set top box
powered up with the signal locked on
You have inserted the wrong
Smart Card Please insert the
correct Smart Card
You have inserted a smart
card from another set top
box Your Astro byond set
top box will work only with
the Astro Smart Card that it
came paired with
Insert the Astro Smart Card that came
paired with your Astro byond set top box
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19
ON983085SCREEN MESSAGES
On-screen message Possible cause Suggested solution
Services currently not
available
This may be a temporary
condition due to the rain If
this condition persists please
call Astro customer service
The satellite input is not
connected properly
Ensure that the satellite input is
connected properly
The dish is not be aligned
properly
Have an authorized installer align the dish
properly
Booking is not allowed when
Smart Card is removed
The Astro Smart Card is not
inserted in your Astro byond
set top box while you trying
to book a reminder
Insert your Astro Smart Card and retry
booking the reminder
You have already booked
the maximum numbers of
reminders
You have already booked 50
reminders
You can either delete some of the existing
reminders or book new reminders after
the existing reminders have lapsed
The following events start at
the same time Please cancel
one of the events to proceed
You have already set another
programme to start at the
same time thereby causing
a reminder conflict
You can either cancel the current booking
or continue booking a new reminder by
overwriting the old reminder
No favourite channels found You have not assigned any
channels to your favourite
channels list
You can access the Home menu using
the home button on the remote control
You can assign favourite channels bynavigating to
Settings gt User Settings gt Edit Favourites
You have already selected the
maximum number of favourite
channels
You have already selected
30 favourite channels
You need to delete some of your old
favourite channels to add additional
channels
This channel is blocked under
parental control
You have blocked this
channel using the Channel
Block function under
Parental Control
You can either enter the correct PIN code
to view the channel or switch to another
channel
You have already selected the
maximum number of blocked
channels
You have already selected
30 blocked channels
You need to delete some of the old
blocked channels to block
additional channels
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20
GENERAL PROBLEMS
Problem Possible cause Suggested solution
The display on the front panel
does not light upis not lit
Your Astro byond set top
box is not connected
Make sure the lead from the 12 V power
supply unit is properly plugged into your
Astro byond set top box Check that
the 12 V power supply unit is properly
connected to the mains supply and that
the mains supply is switched on There is no sound and picture
on your TV but your Astro
byond set top boxrsquos front
panel shows the time
Your Astro byond set top
box is still in standbyPress the standby button (S) on your
remote control or your Astro byond set top
boxrsquos front panel Make sure that your TV is
out of standby and the correct AV input has
been selected on the TV
Your remote control does not
operate your Astro byond set
top box
(NOTE if your Astro
byond set top box is out
of standby then the IRindicator light on
itrsquos front panel should
flash when you press the
remote-control buttons)
Your Astro byond set top
box is still in standby
Press the standby button on your remote
control
Something is blocking the
path between your remote
control and your Astro byond
set top boxrsquos front panel
Ensure that nothing is blocking the path
Your remote controlrsquos
batteries need replacing
Replace all the batteries in your remote
control Never throw used batteries into a
fire Dispose of them in an environmentally-
responsible way (see page 2)
There is no sound or picture
or the picture is of poor
quality or looks blocky
Your satellite dish is not
connected properly to your
Astro byond set top box
Make sure that your satellite dish is
connected properly to your Astro byond
set top box
Your TV is not connected
properly to your Astro byondset top box
Make sure that your TV is connected
properly to your Astro byond set top boxyour TV is out of standby and the correct AV
input has been selected on the TV
Your satellite dish is not
pointing in the right
direction or has a faulty LNB
NOTE Severe weather
and heavy cloud cover
can cause this problem
Check the signal-level indicator If it is low
please contact Astro Customer Service for
further assistance
Before attempting to check the connections between your equipment please ensure that you have
disconnected them from the mains supply When you are done checking or reconnecting your equipment
safely reconnect them to the mains supply
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21
GENERAL PROBLEMS
Problem Possible cause Suggested solution
There are Smart Card error
messages
Your Astro byond set
top box cannot detect or
recognise your Smart Card
Make sure that you have the correct Astro
Smart Card and that it is properly inserted If
the messages persist please contact Astro
Customer Service
You have forgotten your PIN
code
Please contact Astro Customer Service to
reset the PIN code
Your Astro Smart Card does
not work with any other Astro
byond set top box that you
may have
Your Astro Smart Card will
work only with the Astro
byond set top box that it
came paired with It can not
be used with any other set
top box
Make sure that your Astro Smart Card is
used only with your Astro byond set top
box
The HDMI output of your
Astro byond set top box does
not seem to be functioning
In order to activate the
HDMI output you need to
subscribe to HD channels
Make sure that the Astro Smart Card is
inserted into your Astro byond set top box
If the problem still persists please contact
Astro Customer Service
The HDMI cable may not be
connected properly
Please ensure that the HDMI cable is
connected properly at each end
Your TV may be unable to
communicate properly withthe HDMI input
Turn the TV off and on
Your HD channels show
lsquoServices currently not
availablersquo while your other
channels are OK
Your Astro byond set top
box needs to be installed
properly without the use of
any cable splitters
Please call Astro Customer service to have
your Astro byond set top box correctly
installed
When viewing a HD channel
the other set top boxes in
your home no longer work
properly
Your Astro byond set
top box installation and
infrastructure requires it
to have a dedicated signal
source
Disconnect the splitter and connect the
signal source directly to your Astro byond
set top box
NOTE If you experience a problem even after the above checks please contact Astro Customer Service
for further assistance
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22
SPECIFICATION
Due to continued product improvement this specification may change without notice
GENERAL
Operating voltage 12 V DC 25 A
Power consumption 30 W (max)
Dimensions (W x D x H) 324 mm x 238 mm x 56 mm
Weight 15 kg (packed including accessories)
Operating temperature range +5 degC to +42 degC
Storage temperature range ndash20 degC to +70 degC
REAR983085PANEL CONNECTORSDC POWER 12 V DC 25 A
SAT-IN (satellite dish input) F-type female
AUDIO LEFT and RIGHT 2 x phono audio-out sockets
VIDEO Phono composite video-out socket
COMPONENT VIDEO Y Pb Pr 3 x RCA (phono) component video-out sockets
DIGITAL AUDIO Coaxial SPDIF connector RCACinch (female)
HDMI HDMI interface
USB 20 Host Port (Type A) (for future use)
NETWORK PORT RJ45 female (for future use)
FRONT983085PANEL CONNECTOR
USB 20 (for future use)
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23
NOTICES
Astro is a trademark of MEASAT Broadcast Network Systems Sdn Bhd (240064-A)
This product incorporates copyright protection technology that is protected by US patents and other
intellectual property rights Use of this copyright protection technology must be authorized by Macrovision
and is intended for home and other limited pay-per-view uses only unless otherwise authorized by
Macrovision Reverse engineering or disassembly is prohibited
HDMI the HDMI Logo and High-DefinitionMultimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC
Other trademarks listed herein are the property of their respective owners
OPEN SOURCE SOFTWARE
Certain components of the software contained in this product are subject to either
(i) the GNU General Public Licence (ldquoGPLrdquo)
(ii) the GNU Lesser General Public Licence (ldquoLGPLrdquo) or
(iii) OpenSSL license
In compliance with the GPL and LGPL Pace makes the source code of the Linux software libraries and
associated utilities it uses together with its modifications (if any) available to the public in source code format httpwwwpacecomopensourcerequest
OPEN SOURCE LICENSES
The software contained in this product may be covered by certain components consisting of free software or
open source software A list of these components and a copy of the relevant copyright notices and license
term notices that are required by such licenses are available at this web page
httpwwwpacecomopensourcelicense
This list may change from time to time and may depend on the model of product or the version of software
you have received If you are unable to access this web page and wish to have a copy of this list please
contact the Open Source Administrator at Pace plc Victoria Road Saltaire West Yorkshire BD18 3LF United
Kingdom To the extent the terms of these open source or free software l icenses prohibit any of the restrictionsin any end user license included with the product such restrictions will not apply to the applicable open
source or free software component
COPYRIGHT
This document is copyrighted and may not in whole or part be copied photocopied reproduced translated
or reduced to any electronic or machine-readable form without prior consent in writing from MEASAT
Broadcast Network Systems Sdn Bhd
copy 2009 MEASAT Broadcast Network Systems Sdn Bhd
All rights reserved
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24
NOTES
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6
smart card
ch+ ch- rec
FRONT PANEL
Display
Shows the current time when your
Astro set top box is in standby
Shows the channel number when
your Astro set top box is tuned to
a channel
Standby button (S)
To switch your Astro
set top box on and off
IR indicator
Flashes when your Astro
set top box is receiving a
signal from your remote
control
Slot for Smart Card
NOTE The front panel of your Astro set top box is covered with a protective clear plastic film
Carefully remove this film before using your Astro set top box
YOUR ASTRO SET TOP BOX
USB 20 port
For future use
ch+ and chndash buttons
To change channel by
stepping through them
rec indicator
Is lit while your Astro set
top box is recording a
program
(For future use)
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7
Y Pb Pr
SAT-IN
1318V
350mA MAX
COMPOSITE
VIDEO AUDIO
LEFT
COMPONENT
VIDEO
RIGHT DIGITAL
AUDIO
NETWORK
PORT
DC POWER
12V
25A MAX5V
500mA MAX
ANALOGUE
STANDARD
DEFINITION
YOUR ASTRO SET TOP BOX
REAR PANEL
DC POWER
Do not connect 12 V power
supply unit here until you
have made ALL the other
connections
COMPOSITE VIDEO
Connect a phono lead
between here and a TV
USB 20 port
For future use
AUDIO LEFT and RIGHT
(Left and right stereo audio)
Connect phono leads between
here and a TV or hi-fi amplifier
DIGITAL AUDIO
Connect a coaxial digital-
audio lead (not supplied)
between here and a home
theatre system
SAT-IN
Connect the cable from
your satellite dish here
NOTE All the interconnections between the rear panel of your Astro set top box and your other
equipment are safe extra-low voltage circuits However you should always disconnect your Astro
set top box from the power supply before connecting or disconnecting other devices at the rear
panel
NETWORK PORT
For future use
COMPONENT VIDEO
If your TV has component video
inputs use phono leads (not
supplied) to connect it here for a
better quality picture in standard
definition only
The model number serial number and
electrical rating of your Astro set top
box are on a label on its base
HDMItrade
Connect a HDMI lead
(not supplied) between
here and a HDTV
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8
Y Pb Pr
SAT-IN
1318V
350mA MAX
COMPOSITE
VIDEO AUDIO
LEFT
COMPONENT
VIDEO
R IGHT DI GITAL
AUDIO
NETWORK
PORT
DCPOWER
12V
25A MAX5V
500mA MAX
ANALOGUE
STANDARD
DEFINITION
HDMI
TV
CONNECTING UP
CONNECTING YOUR ASTRO SET
TOP BOX
Before starting choose a suitable position for
your Astro set top box observing the ventilation
requirements set out on page 3
WARNING Before you connect or disconnect
your Astro set top box tofrom any other
equipment make sure you disconnect all the
equipment from the mains supply
CONNECTING TO A TV
If you have a TV with only a composite (CVBS) video
input use the supplied AV phono leads to connect
your Astro set top box as shown below
Match the colours of the connectors on your Astro
set top box and leads
If your TV has component video (Y Pb Pr) inputs
you can connect your Astro set top box to your TV
using a suitable lead (not supplied) as shown below
This will give a better quality picture on your TV for
standard definition only
You also need to connect the audio leads
If your HDTV has HDMI inputs you can connect your
Astro set top box to your TV using a suitable lead
(not supplied) as shown below This will give you the
best picture and audio quality on your TV
You do not need to connect any additional audio
leads (Limited to stereo audio only)
ALTERNATIVE AUDIO CONNECTIONS
You can connect your Astro set top boxrsquos audio
outputs to your TV as shown on this page but you
can instead connect them to a hi-fi amplifier OR
home theatre system as shown below This will give
better sound quality
The best sound quality is from your Astro set top
boxrsquos DIGITAL AUDIO connector but for this you will
need a 75-ohm coaxial audio cable (not supplied)
This digital audio is compatible with Dolby Digital
Astro set top box
Component
video phono
leads
HDMI
lead
Home cinema system
Coaxial digital
audio lead
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9
CONNECTING UP
Y P
SAT-IN
1318V
350mA MAX
COMPOSITE
VIDEO
ANALOGUE
STANDARD
DEFINITION
CONNECTING TO THE SATELLITE DISH
If necessary fit an F-connector to the cable from the
satellite dish
Connect the lead directly from the dish to the
connector labelled SAT-IN on your Astro set top
boxrsquos rear panel
The signal cable coming from the dish cannot
be used with a signal splitter Using a splitter will
reduce the signal strength to your Astro set top box
and will damage other set top boxes connected to
the same dish
Please ensure that the signal cable is properly
installed while setting up your Astro set top box
WARNING Your Astro set top box should be
installed by an Astro authorized installer
Y Pb Pr
SAT-IN
1318V
350mA MAX
COMPOSITE
VIDEO AUDIO
LEFT
COMPONENT
VIDEO
RIGHT DIGITAL
AUDIO
NETWORK
PORT
DC POWER
12V
25A MAX5V
500mA MAX
ANALOGUE
STANDARD
DEFINITION
CONNECTING TO THE POWERSUPPLY1 Plug the fixed lead on the 12 V power supply
unit into the socket labelled DC POWER on
your Astro set top boxrsquos rear panel
2 Plug the 2-way connector on the
supplied mains lead into the socket
on the 12 V power supply unit
3 When all the connections are
properly made connect the
mains plug from the 12 V power
supply into a mains wall socket
4 Connect other equipment such
as your TV to the mains supply
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10
CONNECTING UP
SWITCHING YOUR ASTRO SET TOP BOX ON AND OFFWhen you have connected your Astro set top box to
the power supply the four-digit display on its front
panel lights up This shows that your Astro set top
box is receiving power
When your Astro set top box is in standby the
four-digit display shows the current time when
your Astro set top box is out of standby the display
shows the channel number
If your Astro set top box is in standby switch on your TV then press the standby button (S) on the front
panel of your Astro set top box to turn on your Astro
set top box You can also use the standby button or
a number button on your remote control
Never turn off your Astro set top box by simply
disconnecting it from the power supply Use the
standby button (S) on your Astro set top box or
your remote control
ch+ ch- rec
Power Saving
To save power and money and to reduce
greenhouse gas emissions please turn
off your Astro set top box using only the
standby button when it is not in use
B
Standby button (S)
Astro set top box is out of standby
Shown by channel number
INSERTING BATTERIES IN YOUR
REMOTE CONTROL1 Remove the back cover by lifting the latch
2 Insert the two supplied lsquoAAArsquo batteries into the
battery compartment
Make sure you insert them the correct way round
as shown by the + and ndash symbols in the battery
compartment
3 Replace the cover
When you need to replace the batteries in your
remote control
bull Always replace all the batteries at the sametime
bull Please dispose of batteries in an
environmentally-responsible way (see page 2)
bull Never throw used batteries into a fire
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11
YOUR SMART CARD
INSERTING YOUR SMART CARDYou will need the supplied Astro Smart Card so that
you can receive Astro programmes and services on
your Astro byond set top box Insert it as follows and
leave it in your Astro byond set top box permanently
1 Hold your Astro Smart Card with the gold chip
uppermost and the arrow pointing towards your
Astro byond set top box
2 Insert your Smart Card into the front-panel slot
pushing it in as far as it will go without forcing it
Care for your Smart Card as follows
bull Donrsquot remove or insert your Smart Card
unnecessarily
bull Donrsquot bend your Smart Card
bull Keep your Smart Card dry Never clean it with
fluids ndash use a soft dry cloth
bull Keep your Smart Card away from heat and
sunlight small children and pets
Please use the Smart Card which came with your
Astro byond set top box Smart Cards from other set
top boxes will not work with your Astro byond set
top box
smart card
Please use your Smart Card only with the Astro byond set top box bearing the below serial number
Astro byond set top box serial number Smart Card number
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12
TV SETTINGS
You can access the TV Settings by navigating through the following screens
Home gt Settings gt Installation Settings gt TV Settings
In the Installation Settings screen enter your PIN code when prompted The default PIN code is 0000
Item Settings Comments
TV Type Standard Definition For TVs that support Standard Definition
High Definition For TVs that support High Definition
TV Aspect Ratio 43 For lsquostandardrsquo (43) TVs
169 For lsquowidescreenrsquo (169) TVs
Conversion for 169 input
video
(Determines how widescreen
(169) programmes are displayed
on a standard (43) TV ndash
available only if the TV Aspect
Ratio has been set to 43)
Letter Box The entire frame of the widescreen
programme will be displayed in a
standard (43) TV but the frame will not fil l
the screen There will be black bars on the
top and bottom of the frame
Pan Scan The side edges of the widescreen
programme will be cut-off but the entire
screen will be filled
Conversion for 43 input video
(Determines how standard (43)
programmes are displayed on a
widescreen (169) TV ndash available
only if the TV Aspect Ratio has
been set to 169)
Stretch
(Default if the TV Type is set
to Standard Definition)
The entire frame will stretch horizontally
to fill the screen
Pillar Box
(Default if the TV Type is set
to High Definition)
The entire frame will be displayed as if it
were on a standard TV with black bars on
either side of the frame
Default setting
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13
HD SETTINGS
You can access the HD Settings by navigating through the following screens
Home gt Settings gt Installation Settings gt HD Settings
In the Installation Settings screen enter your PIN code when prompted The default PIN code is 0000
Set the HD resolution to best match your TVrsquos native resolution The available settings are 576i 576p 720p and
1080i These settings are only applicable to the HDMI output of the Astro byond set top box
The recommended settings for various TV resolutions are shown below
TV Resolution Setting
1920 x 1080 1080i
1280 x 720 720p
852 x 576 576i 576p
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14
DIGITAL AUDIO SETTINGS
You can access the Digital Audio Settings by navigating through the following screens
Home gt Settings gt Your Settings gt Digital Audio Settings
The audio quality will depend on the Digital Audio Settings and the type of audio output used as shown
below
Channel type Digital Audio Setting Rear-panel audio outputs
HDMI Digital Audio Audio L amp R
Channel with
Dolby
Dolby Digital 51
(Digital Only)
Dolby Digital Dolby Digital No audio
Stereo
(Analogue and Digital)
Stereo Stereo Stereo
Channel without
Dolby
Dolby Digital 51
(Digital Only)
Stereo Stereo Stereo
Stereo
(Analogue and Digital)
Stereo Stereo Stereo
If you notice that the audio is not in sync with the video you may set the time delay accordingly to
compensate for this delay
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15
YOUR REMOTE CONTROL
back
To return to the last-viewed
channel or to step back
through on-screen menus
standby (S)
To switch your Astro byond
set top box into or out of
standby
ok
To confirm a choice
or save settings
ch+ and chndash
To change channels by
stepping through them
To move around the on-screen
menus and displays
regbuttons for handling
recordings
G Rewind
K PauseB Play
L Stop
F Fast-forward
indicator
Lights up red to show that the
remote control is controlling
your Astro byond set top box
colour buttons
number buttons
To key in channel numbers to
change channel
To type in words on certain
on-screen displays
vol+ and volndash
To change the volume
Z
To turn sound off and on
I-II c
To select soundtrackand display subtitles To toggle between TV Aspect
Ratio settings (see page 12)
To remove on-screen menus
and return to normal viewing
tv
To launch TV guide
info
To display Channel Info
To display the synopsis in
Channel Pilot
Also used for some interactive
services
tv standby (S)
To switch TV into or
out of standby
To start recording
to an external hard disk
av
To cycle through TV inputs
For future use
apps
To launch interactive
applications
fav
To cycle through
favourite channels
home
To launch the Home menu
radio
To switch to the
radio channels
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16
YOUR REMOTE CONTROL
CONTROLLING YOUR TVrsquoS FEATURES WITH YOUR REMOTE CONTROLYou can use your remote control to control some of your TVrsquos features after you press the tv button Then you
can
bull turn your TV onoff using the tv S button
bull adjust the volume using vol+ and volndash
bull mute the volume using theZ button
bull select AV channels using the av button
First you must configure your remote control to use the correct TV Code for your brand of TV You can either
set the code yourself (Option 1) or let your remote control search for the correct code (Option 2)
The volume control and mute is by default set to control your Astro byond set top box even if the remotehas been set up properly Holding down ok and vol+ until the remote blinks twice will allow you to control
your TVrsquos volume To revert the remote to controlling your Astro byond set top boxrsquos volume hold down the
ok and vol- until the remote blinks 4 times
OPTION 1
1 Hold down tv S and ok together until the indicator blinks twice
2 Use the number buttons to enter a 4-digit TV Code for your brand of TV (see table on page 17)
3 If the code you entered is valid the indicator blinks twice
4 Verify if the other controllable TV functions are functioning
NOTE If the TV Code is invalid or you press an incorrect button the indicator blinks once for alonger period The previous settings are restored and the setup routine ends
OPTION 2
1 Hold down tvS and ok together until the indicator blinks twice
2 Press 9 ndash 9 ndash 1 The indicator will blink twice again
3 Press tv S button Aim the remote at the TV and press ch+
4 If the TV does not turn off after 3 seconds press ch+ again Keep repeating this until it the TV turns off If
the remote blinks 3 times after pressing ch+ that indicates that the remote has cycled through the entire
database and if you still cannot control your TV your TV is not supported by this remote Once the TV
responds proceed to step 5
5 Press ok The indicator blinks twice to confirm that the TV Code has been set
6 Verify if the other controllable TV functions are functioning
If you do not press any remote control buttons within a 20-second period during either setup
method the previous settings are restored and the setup routine ends
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17
YOUR REMOTE CONTROL
TV CODESIf a 4-digit code does not work try the next 4-digit code for your brand of TV
Samsung 0060 0812 0618 0178 0587 0009 0093 0556 1235 0108 0037 0217 0264 0370
0072 0156 1208 0766 0226 0814 0216 0290 0821 0163
Sony 1825 1505 0011 1651 0036 0650 1010 0037 0556 0093 0170 0074
Philips 0037 0556 1744 0772 1246 1304 0178 0108 0195 0087 0374 0760 0343 0595
0009 0200 0361 1521
Panasonic 0650 0226 1650 1636 0108 1310 0037 0556 0163 1208 0508 0896 0361 0853
1335 0367 0516 0548 0001
Toshiba 1508 0508 0060 0009 0714 0036 0156 1656 0070 0093 2060 0264 1935 04121164 0618 1582 0650 0821 1704 0217 0109 1457 1916 1908 0698 0037 0736
1556 1037
LG 1423 0001 0178 0037 0556 0876 0370 1768 0377 0009 0714 0060 0217 0108
0216 0290 0163 0606 0109 0698 0715 0823 0829 1556 1191 0247 0367 1681
1539
Pioneer 1260 0760 0011 0170 1457 0698 0109 0163 0037 0287 0556 0428 0370 0343
0361 0486 0512
Sharp 0093 0009 1393 0036 0491 0818 0256 1819 1163 0650 0294 0653 0412 0516
0200 0760 2214
JVC 0653 1818 0036 1153 0606 1653 0371 0508 0731 0683 0192 0218 0418 0093
0650If the brand of your TVrsquos Codes is not listed here please refer to the Astro website
(wwwastrocommy) for additional information
If you wish to clear the current TV Code that is programmed to the remote hold down tvS and ok together
until the indicator blinks twice Follow this up with 9 ndash 7 ndash 7 The indicator will blink twice again The remote
will still be able to control your Astro byond set top box
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18
ON983085SCREEN MESSAGES
If any of the following on-screen messages appear you may attempt the suggested solutions to resolve it
before contacting Astro Customer Service
On-screen message Possible cause Suggested solution
Please insert your Astro Smart
Card
Your Astro Smart Card is not
inserted in the smart card
slot of your Astro byond set
top box
Please insert your Astro Smart Card into
the smart card slot
Invalid Smart Card Please
insert your Astro Smart Card or
insert your Astro Smart Card
correctly
The smart card is not
inserted properly
Reinsert the smart card correctly
There is a mismatch in the
customer type of the Astro
Smart Card inserted in your
Astro byond set top box
Please insert the Astro Smart Card that
came with your Astro byond set top box
The smart card in your Astro
byond set top box is not an
Astro Smart Card
This channel is not included in
your subscription To subscribe
please call Astro customer
service
Your current subscription
does not include this
channel
Please contact Astro Customer Service if
you are interested in viewing the channel
Your Smart Card is inactivePlease call Astro customer
service to activate
Your Astro Smart Card hasnot been activated or has
been deactivated
Please contact Astro Customer Service toactivate the card Ensure that the smart
card is in your Astro byond set top box
powered up with the signal locked on
The Astro Smart Card has
not been in your Astro
byond set top box for
several months
Leave the Astro Smart Card for a couple of
hours inside the Astro byond set top box
powered up with the signal locked on
You have inserted the wrong
Smart Card Please insert the
correct Smart Card
You have inserted a smart
card from another set top
box Your Astro byond set
top box will work only with
the Astro Smart Card that it
came paired with
Insert the Astro Smart Card that came
paired with your Astro byond set top box
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19
ON983085SCREEN MESSAGES
On-screen message Possible cause Suggested solution
Services currently not
available
This may be a temporary
condition due to the rain If
this condition persists please
call Astro customer service
The satellite input is not
connected properly
Ensure that the satellite input is
connected properly
The dish is not be aligned
properly
Have an authorized installer align the dish
properly
Booking is not allowed when
Smart Card is removed
The Astro Smart Card is not
inserted in your Astro byond
set top box while you trying
to book a reminder
Insert your Astro Smart Card and retry
booking the reminder
You have already booked
the maximum numbers of
reminders
You have already booked 50
reminders
You can either delete some of the existing
reminders or book new reminders after
the existing reminders have lapsed
The following events start at
the same time Please cancel
one of the events to proceed
You have already set another
programme to start at the
same time thereby causing
a reminder conflict
You can either cancel the current booking
or continue booking a new reminder by
overwriting the old reminder
No favourite channels found You have not assigned any
channels to your favourite
channels list
You can access the Home menu using
the home button on the remote control
You can assign favourite channels bynavigating to
Settings gt User Settings gt Edit Favourites
You have already selected the
maximum number of favourite
channels
You have already selected
30 favourite channels
You need to delete some of your old
favourite channels to add additional
channels
This channel is blocked under
parental control
You have blocked this
channel using the Channel
Block function under
Parental Control
You can either enter the correct PIN code
to view the channel or switch to another
channel
You have already selected the
maximum number of blocked
channels
You have already selected
30 blocked channels
You need to delete some of the old
blocked channels to block
additional channels
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20
GENERAL PROBLEMS
Problem Possible cause Suggested solution
The display on the front panel
does not light upis not lit
Your Astro byond set top
box is not connected
Make sure the lead from the 12 V power
supply unit is properly plugged into your
Astro byond set top box Check that
the 12 V power supply unit is properly
connected to the mains supply and that
the mains supply is switched on There is no sound and picture
on your TV but your Astro
byond set top boxrsquos front
panel shows the time
Your Astro byond set top
box is still in standbyPress the standby button (S) on your
remote control or your Astro byond set top
boxrsquos front panel Make sure that your TV is
out of standby and the correct AV input has
been selected on the TV
Your remote control does not
operate your Astro byond set
top box
(NOTE if your Astro
byond set top box is out
of standby then the IRindicator light on
itrsquos front panel should
flash when you press the
remote-control buttons)
Your Astro byond set top
box is still in standby
Press the standby button on your remote
control
Something is blocking the
path between your remote
control and your Astro byond
set top boxrsquos front panel
Ensure that nothing is blocking the path
Your remote controlrsquos
batteries need replacing
Replace all the batteries in your remote
control Never throw used batteries into a
fire Dispose of them in an environmentally-
responsible way (see page 2)
There is no sound or picture
or the picture is of poor
quality or looks blocky
Your satellite dish is not
connected properly to your
Astro byond set top box
Make sure that your satellite dish is
connected properly to your Astro byond
set top box
Your TV is not connected
properly to your Astro byondset top box
Make sure that your TV is connected
properly to your Astro byond set top boxyour TV is out of standby and the correct AV
input has been selected on the TV
Your satellite dish is not
pointing in the right
direction or has a faulty LNB
NOTE Severe weather
and heavy cloud cover
can cause this problem
Check the signal-level indicator If it is low
please contact Astro Customer Service for
further assistance
Before attempting to check the connections between your equipment please ensure that you have
disconnected them from the mains supply When you are done checking or reconnecting your equipment
safely reconnect them to the mains supply
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21
GENERAL PROBLEMS
Problem Possible cause Suggested solution
There are Smart Card error
messages
Your Astro byond set
top box cannot detect or
recognise your Smart Card
Make sure that you have the correct Astro
Smart Card and that it is properly inserted If
the messages persist please contact Astro
Customer Service
You have forgotten your PIN
code
Please contact Astro Customer Service to
reset the PIN code
Your Astro Smart Card does
not work with any other Astro
byond set top box that you
may have
Your Astro Smart Card will
work only with the Astro
byond set top box that it
came paired with It can not
be used with any other set
top box
Make sure that your Astro Smart Card is
used only with your Astro byond set top
box
The HDMI output of your
Astro byond set top box does
not seem to be functioning
In order to activate the
HDMI output you need to
subscribe to HD channels
Make sure that the Astro Smart Card is
inserted into your Astro byond set top box
If the problem still persists please contact
Astro Customer Service
The HDMI cable may not be
connected properly
Please ensure that the HDMI cable is
connected properly at each end
Your TV may be unable to
communicate properly withthe HDMI input
Turn the TV off and on
Your HD channels show
lsquoServices currently not
availablersquo while your other
channels are OK
Your Astro byond set top
box needs to be installed
properly without the use of
any cable splitters
Please call Astro Customer service to have
your Astro byond set top box correctly
installed
When viewing a HD channel
the other set top boxes in
your home no longer work
properly
Your Astro byond set
top box installation and
infrastructure requires it
to have a dedicated signal
source
Disconnect the splitter and connect the
signal source directly to your Astro byond
set top box
NOTE If you experience a problem even after the above checks please contact Astro Customer Service
for further assistance
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22
SPECIFICATION
Due to continued product improvement this specification may change without notice
GENERAL
Operating voltage 12 V DC 25 A
Power consumption 30 W (max)
Dimensions (W x D x H) 324 mm x 238 mm x 56 mm
Weight 15 kg (packed including accessories)
Operating temperature range +5 degC to +42 degC
Storage temperature range ndash20 degC to +70 degC
REAR983085PANEL CONNECTORSDC POWER 12 V DC 25 A
SAT-IN (satellite dish input) F-type female
AUDIO LEFT and RIGHT 2 x phono audio-out sockets
VIDEO Phono composite video-out socket
COMPONENT VIDEO Y Pb Pr 3 x RCA (phono) component video-out sockets
DIGITAL AUDIO Coaxial SPDIF connector RCACinch (female)
HDMI HDMI interface
USB 20 Host Port (Type A) (for future use)
NETWORK PORT RJ45 female (for future use)
FRONT983085PANEL CONNECTOR
USB 20 (for future use)
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23
NOTICES
Astro is a trademark of MEASAT Broadcast Network Systems Sdn Bhd (240064-A)
This product incorporates copyright protection technology that is protected by US patents and other
intellectual property rights Use of this copyright protection technology must be authorized by Macrovision
and is intended for home and other limited pay-per-view uses only unless otherwise authorized by
Macrovision Reverse engineering or disassembly is prohibited
HDMI the HDMI Logo and High-DefinitionMultimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC
Other trademarks listed herein are the property of their respective owners
OPEN SOURCE SOFTWARE
Certain components of the software contained in this product are subject to either
(i) the GNU General Public Licence (ldquoGPLrdquo)
(ii) the GNU Lesser General Public Licence (ldquoLGPLrdquo) or
(iii) OpenSSL license
In compliance with the GPL and LGPL Pace makes the source code of the Linux software libraries and
associated utilities it uses together with its modifications (if any) available to the public in source code format httpwwwpacecomopensourcerequest
OPEN SOURCE LICENSES
The software contained in this product may be covered by certain components consisting of free software or
open source software A list of these components and a copy of the relevant copyright notices and license
term notices that are required by such licenses are available at this web page
httpwwwpacecomopensourcelicense
This list may change from time to time and may depend on the model of product or the version of software
you have received If you are unable to access this web page and wish to have a copy of this list please
contact the Open Source Administrator at Pace plc Victoria Road Saltaire West Yorkshire BD18 3LF United
Kingdom To the extent the terms of these open source or free software l icenses prohibit any of the restrictionsin any end user license included with the product such restrictions will not apply to the applicable open
source or free software component
COPYRIGHT
This document is copyrighted and may not in whole or part be copied photocopied reproduced translated
or reduced to any electronic or machine-readable form without prior consent in writing from MEASAT
Broadcast Network Systems Sdn Bhd
copy 2009 MEASAT Broadcast Network Systems Sdn Bhd
All rights reserved
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24
NOTES
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7
Y Pb Pr
SAT-IN
1318V
350mA MAX
COMPOSITE
VIDEO AUDIO
LEFT
COMPONENT
VIDEO
RIGHT DIGITAL
AUDIO
NETWORK
PORT
DC POWER
12V
25A MAX5V
500mA MAX
ANALOGUE
STANDARD
DEFINITION
YOUR ASTRO SET TOP BOX
REAR PANEL
DC POWER
Do not connect 12 V power
supply unit here until you
have made ALL the other
connections
COMPOSITE VIDEO
Connect a phono lead
between here and a TV
USB 20 port
For future use
AUDIO LEFT and RIGHT
(Left and right stereo audio)
Connect phono leads between
here and a TV or hi-fi amplifier
DIGITAL AUDIO
Connect a coaxial digital-
audio lead (not supplied)
between here and a home
theatre system
SAT-IN
Connect the cable from
your satellite dish here
NOTE All the interconnections between the rear panel of your Astro set top box and your other
equipment are safe extra-low voltage circuits However you should always disconnect your Astro
set top box from the power supply before connecting or disconnecting other devices at the rear
panel
NETWORK PORT
For future use
COMPONENT VIDEO
If your TV has component video
inputs use phono leads (not
supplied) to connect it here for a
better quality picture in standard
definition only
The model number serial number and
electrical rating of your Astro set top
box are on a label on its base
HDMItrade
Connect a HDMI lead
(not supplied) between
here and a HDTV
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8
Y Pb Pr
SAT-IN
1318V
350mA MAX
COMPOSITE
VIDEO AUDIO
LEFT
COMPONENT
VIDEO
R IGHT DI GITAL
AUDIO
NETWORK
PORT
DCPOWER
12V
25A MAX5V
500mA MAX
ANALOGUE
STANDARD
DEFINITION
HDMI
TV
CONNECTING UP
CONNECTING YOUR ASTRO SET
TOP BOX
Before starting choose a suitable position for
your Astro set top box observing the ventilation
requirements set out on page 3
WARNING Before you connect or disconnect
your Astro set top box tofrom any other
equipment make sure you disconnect all the
equipment from the mains supply
CONNECTING TO A TV
If you have a TV with only a composite (CVBS) video
input use the supplied AV phono leads to connect
your Astro set top box as shown below
Match the colours of the connectors on your Astro
set top box and leads
If your TV has component video (Y Pb Pr) inputs
you can connect your Astro set top box to your TV
using a suitable lead (not supplied) as shown below
This will give a better quality picture on your TV for
standard definition only
You also need to connect the audio leads
If your HDTV has HDMI inputs you can connect your
Astro set top box to your TV using a suitable lead
(not supplied) as shown below This will give you the
best picture and audio quality on your TV
You do not need to connect any additional audio
leads (Limited to stereo audio only)
ALTERNATIVE AUDIO CONNECTIONS
You can connect your Astro set top boxrsquos audio
outputs to your TV as shown on this page but you
can instead connect them to a hi-fi amplifier OR
home theatre system as shown below This will give
better sound quality
The best sound quality is from your Astro set top
boxrsquos DIGITAL AUDIO connector but for this you will
need a 75-ohm coaxial audio cable (not supplied)
This digital audio is compatible with Dolby Digital
Astro set top box
Component
video phono
leads
HDMI
lead
Home cinema system
Coaxial digital
audio lead
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9
CONNECTING UP
Y P
SAT-IN
1318V
350mA MAX
COMPOSITE
VIDEO
ANALOGUE
STANDARD
DEFINITION
CONNECTING TO THE SATELLITE DISH
If necessary fit an F-connector to the cable from the
satellite dish
Connect the lead directly from the dish to the
connector labelled SAT-IN on your Astro set top
boxrsquos rear panel
The signal cable coming from the dish cannot
be used with a signal splitter Using a splitter will
reduce the signal strength to your Astro set top box
and will damage other set top boxes connected to
the same dish
Please ensure that the signal cable is properly
installed while setting up your Astro set top box
WARNING Your Astro set top box should be
installed by an Astro authorized installer
Y Pb Pr
SAT-IN
1318V
350mA MAX
COMPOSITE
VIDEO AUDIO
LEFT
COMPONENT
VIDEO
RIGHT DIGITAL
AUDIO
NETWORK
PORT
DC POWER
12V
25A MAX5V
500mA MAX
ANALOGUE
STANDARD
DEFINITION
CONNECTING TO THE POWERSUPPLY1 Plug the fixed lead on the 12 V power supply
unit into the socket labelled DC POWER on
your Astro set top boxrsquos rear panel
2 Plug the 2-way connector on the
supplied mains lead into the socket
on the 12 V power supply unit
3 When all the connections are
properly made connect the
mains plug from the 12 V power
supply into a mains wall socket
4 Connect other equipment such
as your TV to the mains supply
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10
CONNECTING UP
SWITCHING YOUR ASTRO SET TOP BOX ON AND OFFWhen you have connected your Astro set top box to
the power supply the four-digit display on its front
panel lights up This shows that your Astro set top
box is receiving power
When your Astro set top box is in standby the
four-digit display shows the current time when
your Astro set top box is out of standby the display
shows the channel number
If your Astro set top box is in standby switch on your TV then press the standby button (S) on the front
panel of your Astro set top box to turn on your Astro
set top box You can also use the standby button or
a number button on your remote control
Never turn off your Astro set top box by simply
disconnecting it from the power supply Use the
standby button (S) on your Astro set top box or
your remote control
ch+ ch- rec
Power Saving
To save power and money and to reduce
greenhouse gas emissions please turn
off your Astro set top box using only the
standby button when it is not in use
B
Standby button (S)
Astro set top box is out of standby
Shown by channel number
INSERTING BATTERIES IN YOUR
REMOTE CONTROL1 Remove the back cover by lifting the latch
2 Insert the two supplied lsquoAAArsquo batteries into the
battery compartment
Make sure you insert them the correct way round
as shown by the + and ndash symbols in the battery
compartment
3 Replace the cover
When you need to replace the batteries in your
remote control
bull Always replace all the batteries at the sametime
bull Please dispose of batteries in an
environmentally-responsible way (see page 2)
bull Never throw used batteries into a fire
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11
YOUR SMART CARD
INSERTING YOUR SMART CARDYou will need the supplied Astro Smart Card so that
you can receive Astro programmes and services on
your Astro byond set top box Insert it as follows and
leave it in your Astro byond set top box permanently
1 Hold your Astro Smart Card with the gold chip
uppermost and the arrow pointing towards your
Astro byond set top box
2 Insert your Smart Card into the front-panel slot
pushing it in as far as it will go without forcing it
Care for your Smart Card as follows
bull Donrsquot remove or insert your Smart Card
unnecessarily
bull Donrsquot bend your Smart Card
bull Keep your Smart Card dry Never clean it with
fluids ndash use a soft dry cloth
bull Keep your Smart Card away from heat and
sunlight small children and pets
Please use the Smart Card which came with your
Astro byond set top box Smart Cards from other set
top boxes will not work with your Astro byond set
top box
smart card
Please use your Smart Card only with the Astro byond set top box bearing the below serial number
Astro byond set top box serial number Smart Card number
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12
TV SETTINGS
You can access the TV Settings by navigating through the following screens
Home gt Settings gt Installation Settings gt TV Settings
In the Installation Settings screen enter your PIN code when prompted The default PIN code is 0000
Item Settings Comments
TV Type Standard Definition For TVs that support Standard Definition
High Definition For TVs that support High Definition
TV Aspect Ratio 43 For lsquostandardrsquo (43) TVs
169 For lsquowidescreenrsquo (169) TVs
Conversion for 169 input
video
(Determines how widescreen
(169) programmes are displayed
on a standard (43) TV ndash
available only if the TV Aspect
Ratio has been set to 43)
Letter Box The entire frame of the widescreen
programme will be displayed in a
standard (43) TV but the frame will not fil l
the screen There will be black bars on the
top and bottom of the frame
Pan Scan The side edges of the widescreen
programme will be cut-off but the entire
screen will be filled
Conversion for 43 input video
(Determines how standard (43)
programmes are displayed on a
widescreen (169) TV ndash available
only if the TV Aspect Ratio has
been set to 169)
Stretch
(Default if the TV Type is set
to Standard Definition)
The entire frame will stretch horizontally
to fill the screen
Pillar Box
(Default if the TV Type is set
to High Definition)
The entire frame will be displayed as if it
were on a standard TV with black bars on
either side of the frame
Default setting
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13
HD SETTINGS
You can access the HD Settings by navigating through the following screens
Home gt Settings gt Installation Settings gt HD Settings
In the Installation Settings screen enter your PIN code when prompted The default PIN code is 0000
Set the HD resolution to best match your TVrsquos native resolution The available settings are 576i 576p 720p and
1080i These settings are only applicable to the HDMI output of the Astro byond set top box
The recommended settings for various TV resolutions are shown below
TV Resolution Setting
1920 x 1080 1080i
1280 x 720 720p
852 x 576 576i 576p
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14
DIGITAL AUDIO SETTINGS
You can access the Digital Audio Settings by navigating through the following screens
Home gt Settings gt Your Settings gt Digital Audio Settings
The audio quality will depend on the Digital Audio Settings and the type of audio output used as shown
below
Channel type Digital Audio Setting Rear-panel audio outputs
HDMI Digital Audio Audio L amp R
Channel with
Dolby
Dolby Digital 51
(Digital Only)
Dolby Digital Dolby Digital No audio
Stereo
(Analogue and Digital)
Stereo Stereo Stereo
Channel without
Dolby
Dolby Digital 51
(Digital Only)
Stereo Stereo Stereo
Stereo
(Analogue and Digital)
Stereo Stereo Stereo
If you notice that the audio is not in sync with the video you may set the time delay accordingly to
compensate for this delay
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15
YOUR REMOTE CONTROL
back
To return to the last-viewed
channel or to step back
through on-screen menus
standby (S)
To switch your Astro byond
set top box into or out of
standby
ok
To confirm a choice
or save settings
ch+ and chndash
To change channels by
stepping through them
To move around the on-screen
menus and displays
regbuttons for handling
recordings
G Rewind
K PauseB Play
L Stop
F Fast-forward
indicator
Lights up red to show that the
remote control is controlling
your Astro byond set top box
colour buttons
number buttons
To key in channel numbers to
change channel
To type in words on certain
on-screen displays
vol+ and volndash
To change the volume
Z
To turn sound off and on
I-II c
To select soundtrackand display subtitles To toggle between TV Aspect
Ratio settings (see page 12)
To remove on-screen menus
and return to normal viewing
tv
To launch TV guide
info
To display Channel Info
To display the synopsis in
Channel Pilot
Also used for some interactive
services
tv standby (S)
To switch TV into or
out of standby
To start recording
to an external hard disk
av
To cycle through TV inputs
For future use
apps
To launch interactive
applications
fav
To cycle through
favourite channels
home
To launch the Home menu
radio
To switch to the
radio channels
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16
YOUR REMOTE CONTROL
CONTROLLING YOUR TVrsquoS FEATURES WITH YOUR REMOTE CONTROLYou can use your remote control to control some of your TVrsquos features after you press the tv button Then you
can
bull turn your TV onoff using the tv S button
bull adjust the volume using vol+ and volndash
bull mute the volume using theZ button
bull select AV channels using the av button
First you must configure your remote control to use the correct TV Code for your brand of TV You can either
set the code yourself (Option 1) or let your remote control search for the correct code (Option 2)
The volume control and mute is by default set to control your Astro byond set top box even if the remotehas been set up properly Holding down ok and vol+ until the remote blinks twice will allow you to control
your TVrsquos volume To revert the remote to controlling your Astro byond set top boxrsquos volume hold down the
ok and vol- until the remote blinks 4 times
OPTION 1
1 Hold down tv S and ok together until the indicator blinks twice
2 Use the number buttons to enter a 4-digit TV Code for your brand of TV (see table on page 17)
3 If the code you entered is valid the indicator blinks twice
4 Verify if the other controllable TV functions are functioning
NOTE If the TV Code is invalid or you press an incorrect button the indicator blinks once for alonger period The previous settings are restored and the setup routine ends
OPTION 2
1 Hold down tvS and ok together until the indicator blinks twice
2 Press 9 ndash 9 ndash 1 The indicator will blink twice again
3 Press tv S button Aim the remote at the TV and press ch+
4 If the TV does not turn off after 3 seconds press ch+ again Keep repeating this until it the TV turns off If
the remote blinks 3 times after pressing ch+ that indicates that the remote has cycled through the entire
database and if you still cannot control your TV your TV is not supported by this remote Once the TV
responds proceed to step 5
5 Press ok The indicator blinks twice to confirm that the TV Code has been set
6 Verify if the other controllable TV functions are functioning
If you do not press any remote control buttons within a 20-second period during either setup
method the previous settings are restored and the setup routine ends
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17
YOUR REMOTE CONTROL
TV CODESIf a 4-digit code does not work try the next 4-digit code for your brand of TV
Samsung 0060 0812 0618 0178 0587 0009 0093 0556 1235 0108 0037 0217 0264 0370
0072 0156 1208 0766 0226 0814 0216 0290 0821 0163
Sony 1825 1505 0011 1651 0036 0650 1010 0037 0556 0093 0170 0074
Philips 0037 0556 1744 0772 1246 1304 0178 0108 0195 0087 0374 0760 0343 0595
0009 0200 0361 1521
Panasonic 0650 0226 1650 1636 0108 1310 0037 0556 0163 1208 0508 0896 0361 0853
1335 0367 0516 0548 0001
Toshiba 1508 0508 0060 0009 0714 0036 0156 1656 0070 0093 2060 0264 1935 04121164 0618 1582 0650 0821 1704 0217 0109 1457 1916 1908 0698 0037 0736
1556 1037
LG 1423 0001 0178 0037 0556 0876 0370 1768 0377 0009 0714 0060 0217 0108
0216 0290 0163 0606 0109 0698 0715 0823 0829 1556 1191 0247 0367 1681
1539
Pioneer 1260 0760 0011 0170 1457 0698 0109 0163 0037 0287 0556 0428 0370 0343
0361 0486 0512
Sharp 0093 0009 1393 0036 0491 0818 0256 1819 1163 0650 0294 0653 0412 0516
0200 0760 2214
JVC 0653 1818 0036 1153 0606 1653 0371 0508 0731 0683 0192 0218 0418 0093
0650If the brand of your TVrsquos Codes is not listed here please refer to the Astro website
(wwwastrocommy) for additional information
If you wish to clear the current TV Code that is programmed to the remote hold down tvS and ok together
until the indicator blinks twice Follow this up with 9 ndash 7 ndash 7 The indicator will blink twice again The remote
will still be able to control your Astro byond set top box
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18
ON983085SCREEN MESSAGES
If any of the following on-screen messages appear you may attempt the suggested solutions to resolve it
before contacting Astro Customer Service
On-screen message Possible cause Suggested solution
Please insert your Astro Smart
Card
Your Astro Smart Card is not
inserted in the smart card
slot of your Astro byond set
top box
Please insert your Astro Smart Card into
the smart card slot
Invalid Smart Card Please
insert your Astro Smart Card or
insert your Astro Smart Card
correctly
The smart card is not
inserted properly
Reinsert the smart card correctly
There is a mismatch in the
customer type of the Astro
Smart Card inserted in your
Astro byond set top box
Please insert the Astro Smart Card that
came with your Astro byond set top box
The smart card in your Astro
byond set top box is not an
Astro Smart Card
This channel is not included in
your subscription To subscribe
please call Astro customer
service
Your current subscription
does not include this
channel
Please contact Astro Customer Service if
you are interested in viewing the channel
Your Smart Card is inactivePlease call Astro customer
service to activate
Your Astro Smart Card hasnot been activated or has
been deactivated
Please contact Astro Customer Service toactivate the card Ensure that the smart
card is in your Astro byond set top box
powered up with the signal locked on
The Astro Smart Card has
not been in your Astro
byond set top box for
several months
Leave the Astro Smart Card for a couple of
hours inside the Astro byond set top box
powered up with the signal locked on
You have inserted the wrong
Smart Card Please insert the
correct Smart Card
You have inserted a smart
card from another set top
box Your Astro byond set
top box will work only with
the Astro Smart Card that it
came paired with
Insert the Astro Smart Card that came
paired with your Astro byond set top box
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19
ON983085SCREEN MESSAGES
On-screen message Possible cause Suggested solution
Services currently not
available
This may be a temporary
condition due to the rain If
this condition persists please
call Astro customer service
The satellite input is not
connected properly
Ensure that the satellite input is
connected properly
The dish is not be aligned
properly
Have an authorized installer align the dish
properly
Booking is not allowed when
Smart Card is removed
The Astro Smart Card is not
inserted in your Astro byond
set top box while you trying
to book a reminder
Insert your Astro Smart Card and retry
booking the reminder
You have already booked
the maximum numbers of
reminders
You have already booked 50
reminders
You can either delete some of the existing
reminders or book new reminders after
the existing reminders have lapsed
The following events start at
the same time Please cancel
one of the events to proceed
You have already set another
programme to start at the
same time thereby causing
a reminder conflict
You can either cancel the current booking
or continue booking a new reminder by
overwriting the old reminder
No favourite channels found You have not assigned any
channels to your favourite
channels list
You can access the Home menu using
the home button on the remote control
You can assign favourite channels bynavigating to
Settings gt User Settings gt Edit Favourites
You have already selected the
maximum number of favourite
channels
You have already selected
30 favourite channels
You need to delete some of your old
favourite channels to add additional
channels
This channel is blocked under
parental control
You have blocked this
channel using the Channel
Block function under
Parental Control
You can either enter the correct PIN code
to view the channel or switch to another
channel
You have already selected the
maximum number of blocked
channels
You have already selected
30 blocked channels
You need to delete some of the old
blocked channels to block
additional channels
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20
GENERAL PROBLEMS
Problem Possible cause Suggested solution
The display on the front panel
does not light upis not lit
Your Astro byond set top
box is not connected
Make sure the lead from the 12 V power
supply unit is properly plugged into your
Astro byond set top box Check that
the 12 V power supply unit is properly
connected to the mains supply and that
the mains supply is switched on There is no sound and picture
on your TV but your Astro
byond set top boxrsquos front
panel shows the time
Your Astro byond set top
box is still in standbyPress the standby button (S) on your
remote control or your Astro byond set top
boxrsquos front panel Make sure that your TV is
out of standby and the correct AV input has
been selected on the TV
Your remote control does not
operate your Astro byond set
top box
(NOTE if your Astro
byond set top box is out
of standby then the IRindicator light on
itrsquos front panel should
flash when you press the
remote-control buttons)
Your Astro byond set top
box is still in standby
Press the standby button on your remote
control
Something is blocking the
path between your remote
control and your Astro byond
set top boxrsquos front panel
Ensure that nothing is blocking the path
Your remote controlrsquos
batteries need replacing
Replace all the batteries in your remote
control Never throw used batteries into a
fire Dispose of them in an environmentally-
responsible way (see page 2)
There is no sound or picture
or the picture is of poor
quality or looks blocky
Your satellite dish is not
connected properly to your
Astro byond set top box
Make sure that your satellite dish is
connected properly to your Astro byond
set top box
Your TV is not connected
properly to your Astro byondset top box
Make sure that your TV is connected
properly to your Astro byond set top boxyour TV is out of standby and the correct AV
input has been selected on the TV
Your satellite dish is not
pointing in the right
direction or has a faulty LNB
NOTE Severe weather
and heavy cloud cover
can cause this problem
Check the signal-level indicator If it is low
please contact Astro Customer Service for
further assistance
Before attempting to check the connections between your equipment please ensure that you have
disconnected them from the mains supply When you are done checking or reconnecting your equipment
safely reconnect them to the mains supply
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21
GENERAL PROBLEMS
Problem Possible cause Suggested solution
There are Smart Card error
messages
Your Astro byond set
top box cannot detect or
recognise your Smart Card
Make sure that you have the correct Astro
Smart Card and that it is properly inserted If
the messages persist please contact Astro
Customer Service
You have forgotten your PIN
code
Please contact Astro Customer Service to
reset the PIN code
Your Astro Smart Card does
not work with any other Astro
byond set top box that you
may have
Your Astro Smart Card will
work only with the Astro
byond set top box that it
came paired with It can not
be used with any other set
top box
Make sure that your Astro Smart Card is
used only with your Astro byond set top
box
The HDMI output of your
Astro byond set top box does
not seem to be functioning
In order to activate the
HDMI output you need to
subscribe to HD channels
Make sure that the Astro Smart Card is
inserted into your Astro byond set top box
If the problem still persists please contact
Astro Customer Service
The HDMI cable may not be
connected properly
Please ensure that the HDMI cable is
connected properly at each end
Your TV may be unable to
communicate properly withthe HDMI input
Turn the TV off and on
Your HD channels show
lsquoServices currently not
availablersquo while your other
channels are OK
Your Astro byond set top
box needs to be installed
properly without the use of
any cable splitters
Please call Astro Customer service to have
your Astro byond set top box correctly
installed
When viewing a HD channel
the other set top boxes in
your home no longer work
properly
Your Astro byond set
top box installation and
infrastructure requires it
to have a dedicated signal
source
Disconnect the splitter and connect the
signal source directly to your Astro byond
set top box
NOTE If you experience a problem even after the above checks please contact Astro Customer Service
for further assistance
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22
SPECIFICATION
Due to continued product improvement this specification may change without notice
GENERAL
Operating voltage 12 V DC 25 A
Power consumption 30 W (max)
Dimensions (W x D x H) 324 mm x 238 mm x 56 mm
Weight 15 kg (packed including accessories)
Operating temperature range +5 degC to +42 degC
Storage temperature range ndash20 degC to +70 degC
REAR983085PANEL CONNECTORSDC POWER 12 V DC 25 A
SAT-IN (satellite dish input) F-type female
AUDIO LEFT and RIGHT 2 x phono audio-out sockets
VIDEO Phono composite video-out socket
COMPONENT VIDEO Y Pb Pr 3 x RCA (phono) component video-out sockets
DIGITAL AUDIO Coaxial SPDIF connector RCACinch (female)
HDMI HDMI interface
USB 20 Host Port (Type A) (for future use)
NETWORK PORT RJ45 female (for future use)
FRONT983085PANEL CONNECTOR
USB 20 (for future use)
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23
NOTICES
Astro is a trademark of MEASAT Broadcast Network Systems Sdn Bhd (240064-A)
This product incorporates copyright protection technology that is protected by US patents and other
intellectual property rights Use of this copyright protection technology must be authorized by Macrovision
and is intended for home and other limited pay-per-view uses only unless otherwise authorized by
Macrovision Reverse engineering or disassembly is prohibited
HDMI the HDMI Logo and High-DefinitionMultimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC
Other trademarks listed herein are the property of their respective owners
OPEN SOURCE SOFTWARE
Certain components of the software contained in this product are subject to either
(i) the GNU General Public Licence (ldquoGPLrdquo)
(ii) the GNU Lesser General Public Licence (ldquoLGPLrdquo) or
(iii) OpenSSL license
In compliance with the GPL and LGPL Pace makes the source code of the Linux software libraries and
associated utilities it uses together with its modifications (if any) available to the public in source code format httpwwwpacecomopensourcerequest
OPEN SOURCE LICENSES
The software contained in this product may be covered by certain components consisting of free software or
open source software A list of these components and a copy of the relevant copyright notices and license
term notices that are required by such licenses are available at this web page
httpwwwpacecomopensourcelicense
This list may change from time to time and may depend on the model of product or the version of software
you have received If you are unable to access this web page and wish to have a copy of this list please
contact the Open Source Administrator at Pace plc Victoria Road Saltaire West Yorkshire BD18 3LF United
Kingdom To the extent the terms of these open source or free software l icenses prohibit any of the restrictionsin any end user license included with the product such restrictions will not apply to the applicable open
source or free software component
COPYRIGHT
This document is copyrighted and may not in whole or part be copied photocopied reproduced translated
or reduced to any electronic or machine-readable form without prior consent in writing from MEASAT
Broadcast Network Systems Sdn Bhd
copy 2009 MEASAT Broadcast Network Systems Sdn Bhd
All rights reserved
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24
NOTES
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8
Y Pb Pr
SAT-IN
1318V
350mA MAX
COMPOSITE
VIDEO AUDIO
LEFT
COMPONENT
VIDEO
R IGHT DI GITAL
AUDIO
NETWORK
PORT
DCPOWER
12V
25A MAX5V
500mA MAX
ANALOGUE
STANDARD
DEFINITION
HDMI
TV
CONNECTING UP
CONNECTING YOUR ASTRO SET
TOP BOX
Before starting choose a suitable position for
your Astro set top box observing the ventilation
requirements set out on page 3
WARNING Before you connect or disconnect
your Astro set top box tofrom any other
equipment make sure you disconnect all the
equipment from the mains supply
CONNECTING TO A TV
If you have a TV with only a composite (CVBS) video
input use the supplied AV phono leads to connect
your Astro set top box as shown below
Match the colours of the connectors on your Astro
set top box and leads
If your TV has component video (Y Pb Pr) inputs
you can connect your Astro set top box to your TV
using a suitable lead (not supplied) as shown below
This will give a better quality picture on your TV for
standard definition only
You also need to connect the audio leads
If your HDTV has HDMI inputs you can connect your
Astro set top box to your TV using a suitable lead
(not supplied) as shown below This will give you the
best picture and audio quality on your TV
You do not need to connect any additional audio
leads (Limited to stereo audio only)
ALTERNATIVE AUDIO CONNECTIONS
You can connect your Astro set top boxrsquos audio
outputs to your TV as shown on this page but you
can instead connect them to a hi-fi amplifier OR
home theatre system as shown below This will give
better sound quality
The best sound quality is from your Astro set top
boxrsquos DIGITAL AUDIO connector but for this you will
need a 75-ohm coaxial audio cable (not supplied)
This digital audio is compatible with Dolby Digital
Astro set top box
Component
video phono
leads
HDMI
lead
Home cinema system
Coaxial digital
audio lead
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9
CONNECTING UP
Y P
SAT-IN
1318V
350mA MAX
COMPOSITE
VIDEO
ANALOGUE
STANDARD
DEFINITION
CONNECTING TO THE SATELLITE DISH
If necessary fit an F-connector to the cable from the
satellite dish
Connect the lead directly from the dish to the
connector labelled SAT-IN on your Astro set top
boxrsquos rear panel
The signal cable coming from the dish cannot
be used with a signal splitter Using a splitter will
reduce the signal strength to your Astro set top box
and will damage other set top boxes connected to
the same dish
Please ensure that the signal cable is properly
installed while setting up your Astro set top box
WARNING Your Astro set top box should be
installed by an Astro authorized installer
Y Pb Pr
SAT-IN
1318V
350mA MAX
COMPOSITE
VIDEO AUDIO
LEFT
COMPONENT
VIDEO
RIGHT DIGITAL
AUDIO
NETWORK
PORT
DC POWER
12V
25A MAX5V
500mA MAX
ANALOGUE
STANDARD
DEFINITION
CONNECTING TO THE POWERSUPPLY1 Plug the fixed lead on the 12 V power supply
unit into the socket labelled DC POWER on
your Astro set top boxrsquos rear panel
2 Plug the 2-way connector on the
supplied mains lead into the socket
on the 12 V power supply unit
3 When all the connections are
properly made connect the
mains plug from the 12 V power
supply into a mains wall socket
4 Connect other equipment such
as your TV to the mains supply
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10
CONNECTING UP
SWITCHING YOUR ASTRO SET TOP BOX ON AND OFFWhen you have connected your Astro set top box to
the power supply the four-digit display on its front
panel lights up This shows that your Astro set top
box is receiving power
When your Astro set top box is in standby the
four-digit display shows the current time when
your Astro set top box is out of standby the display
shows the channel number
If your Astro set top box is in standby switch on your TV then press the standby button (S) on the front
panel of your Astro set top box to turn on your Astro
set top box You can also use the standby button or
a number button on your remote control
Never turn off your Astro set top box by simply
disconnecting it from the power supply Use the
standby button (S) on your Astro set top box or
your remote control
ch+ ch- rec
Power Saving
To save power and money and to reduce
greenhouse gas emissions please turn
off your Astro set top box using only the
standby button when it is not in use
B
Standby button (S)
Astro set top box is out of standby
Shown by channel number
INSERTING BATTERIES IN YOUR
REMOTE CONTROL1 Remove the back cover by lifting the latch
2 Insert the two supplied lsquoAAArsquo batteries into the
battery compartment
Make sure you insert them the correct way round
as shown by the + and ndash symbols in the battery
compartment
3 Replace the cover
When you need to replace the batteries in your
remote control
bull Always replace all the batteries at the sametime
bull Please dispose of batteries in an
environmentally-responsible way (see page 2)
bull Never throw used batteries into a fire
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11
YOUR SMART CARD
INSERTING YOUR SMART CARDYou will need the supplied Astro Smart Card so that
you can receive Astro programmes and services on
your Astro byond set top box Insert it as follows and
leave it in your Astro byond set top box permanently
1 Hold your Astro Smart Card with the gold chip
uppermost and the arrow pointing towards your
Astro byond set top box
2 Insert your Smart Card into the front-panel slot
pushing it in as far as it will go without forcing it
Care for your Smart Card as follows
bull Donrsquot remove or insert your Smart Card
unnecessarily
bull Donrsquot bend your Smart Card
bull Keep your Smart Card dry Never clean it with
fluids ndash use a soft dry cloth
bull Keep your Smart Card away from heat and
sunlight small children and pets
Please use the Smart Card which came with your
Astro byond set top box Smart Cards from other set
top boxes will not work with your Astro byond set
top box
smart card
Please use your Smart Card only with the Astro byond set top box bearing the below serial number
Astro byond set top box serial number Smart Card number
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12
TV SETTINGS
You can access the TV Settings by navigating through the following screens
Home gt Settings gt Installation Settings gt TV Settings
In the Installation Settings screen enter your PIN code when prompted The default PIN code is 0000
Item Settings Comments
TV Type Standard Definition For TVs that support Standard Definition
High Definition For TVs that support High Definition
TV Aspect Ratio 43 For lsquostandardrsquo (43) TVs
169 For lsquowidescreenrsquo (169) TVs
Conversion for 169 input
video
(Determines how widescreen
(169) programmes are displayed
on a standard (43) TV ndash
available only if the TV Aspect
Ratio has been set to 43)
Letter Box The entire frame of the widescreen
programme will be displayed in a
standard (43) TV but the frame will not fil l
the screen There will be black bars on the
top and bottom of the frame
Pan Scan The side edges of the widescreen
programme will be cut-off but the entire
screen will be filled
Conversion for 43 input video
(Determines how standard (43)
programmes are displayed on a
widescreen (169) TV ndash available
only if the TV Aspect Ratio has
been set to 169)
Stretch
(Default if the TV Type is set
to Standard Definition)
The entire frame will stretch horizontally
to fill the screen
Pillar Box
(Default if the TV Type is set
to High Definition)
The entire frame will be displayed as if it
were on a standard TV with black bars on
either side of the frame
Default setting
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13
HD SETTINGS
You can access the HD Settings by navigating through the following screens
Home gt Settings gt Installation Settings gt HD Settings
In the Installation Settings screen enter your PIN code when prompted The default PIN code is 0000
Set the HD resolution to best match your TVrsquos native resolution The available settings are 576i 576p 720p and
1080i These settings are only applicable to the HDMI output of the Astro byond set top box
The recommended settings for various TV resolutions are shown below
TV Resolution Setting
1920 x 1080 1080i
1280 x 720 720p
852 x 576 576i 576p
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14
DIGITAL AUDIO SETTINGS
You can access the Digital Audio Settings by navigating through the following screens
Home gt Settings gt Your Settings gt Digital Audio Settings
The audio quality will depend on the Digital Audio Settings and the type of audio output used as shown
below
Channel type Digital Audio Setting Rear-panel audio outputs
HDMI Digital Audio Audio L amp R
Channel with
Dolby
Dolby Digital 51
(Digital Only)
Dolby Digital Dolby Digital No audio
Stereo
(Analogue and Digital)
Stereo Stereo Stereo
Channel without
Dolby
Dolby Digital 51
(Digital Only)
Stereo Stereo Stereo
Stereo
(Analogue and Digital)
Stereo Stereo Stereo
If you notice that the audio is not in sync with the video you may set the time delay accordingly to
compensate for this delay
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15
YOUR REMOTE CONTROL
back
To return to the last-viewed
channel or to step back
through on-screen menus
standby (S)
To switch your Astro byond
set top box into or out of
standby
ok
To confirm a choice
or save settings
ch+ and chndash
To change channels by
stepping through them
To move around the on-screen
menus and displays
regbuttons for handling
recordings
G Rewind
K PauseB Play
L Stop
F Fast-forward
indicator
Lights up red to show that the
remote control is controlling
your Astro byond set top box
colour buttons
number buttons
To key in channel numbers to
change channel
To type in words on certain
on-screen displays
vol+ and volndash
To change the volume
Z
To turn sound off and on
I-II c
To select soundtrackand display subtitles To toggle between TV Aspect
Ratio settings (see page 12)
To remove on-screen menus
and return to normal viewing
tv
To launch TV guide
info
To display Channel Info
To display the synopsis in
Channel Pilot
Also used for some interactive
services
tv standby (S)
To switch TV into or
out of standby
To start recording
to an external hard disk
av
To cycle through TV inputs
For future use
apps
To launch interactive
applications
fav
To cycle through
favourite channels
home
To launch the Home menu
radio
To switch to the
radio channels
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16
YOUR REMOTE CONTROL
CONTROLLING YOUR TVrsquoS FEATURES WITH YOUR REMOTE CONTROLYou can use your remote control to control some of your TVrsquos features after you press the tv button Then you
can
bull turn your TV onoff using the tv S button
bull adjust the volume using vol+ and volndash
bull mute the volume using theZ button
bull select AV channels using the av button
First you must configure your remote control to use the correct TV Code for your brand of TV You can either
set the code yourself (Option 1) or let your remote control search for the correct code (Option 2)
The volume control and mute is by default set to control your Astro byond set top box even if the remotehas been set up properly Holding down ok and vol+ until the remote blinks twice will allow you to control
your TVrsquos volume To revert the remote to controlling your Astro byond set top boxrsquos volume hold down the
ok and vol- until the remote blinks 4 times
OPTION 1
1 Hold down tv S and ok together until the indicator blinks twice
2 Use the number buttons to enter a 4-digit TV Code for your brand of TV (see table on page 17)
3 If the code you entered is valid the indicator blinks twice
4 Verify if the other controllable TV functions are functioning
NOTE If the TV Code is invalid or you press an incorrect button the indicator blinks once for alonger period The previous settings are restored and the setup routine ends
OPTION 2
1 Hold down tvS and ok together until the indicator blinks twice
2 Press 9 ndash 9 ndash 1 The indicator will blink twice again
3 Press tv S button Aim the remote at the TV and press ch+
4 If the TV does not turn off after 3 seconds press ch+ again Keep repeating this until it the TV turns off If
the remote blinks 3 times after pressing ch+ that indicates that the remote has cycled through the entire
database and if you still cannot control your TV your TV is not supported by this remote Once the TV
responds proceed to step 5
5 Press ok The indicator blinks twice to confirm that the TV Code has been set
6 Verify if the other controllable TV functions are functioning
If you do not press any remote control buttons within a 20-second period during either setup
method the previous settings are restored and the setup routine ends
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17
YOUR REMOTE CONTROL
TV CODESIf a 4-digit code does not work try the next 4-digit code for your brand of TV
Samsung 0060 0812 0618 0178 0587 0009 0093 0556 1235 0108 0037 0217 0264 0370
0072 0156 1208 0766 0226 0814 0216 0290 0821 0163
Sony 1825 1505 0011 1651 0036 0650 1010 0037 0556 0093 0170 0074
Philips 0037 0556 1744 0772 1246 1304 0178 0108 0195 0087 0374 0760 0343 0595
0009 0200 0361 1521
Panasonic 0650 0226 1650 1636 0108 1310 0037 0556 0163 1208 0508 0896 0361 0853
1335 0367 0516 0548 0001
Toshiba 1508 0508 0060 0009 0714 0036 0156 1656 0070 0093 2060 0264 1935 04121164 0618 1582 0650 0821 1704 0217 0109 1457 1916 1908 0698 0037 0736
1556 1037
LG 1423 0001 0178 0037 0556 0876 0370 1768 0377 0009 0714 0060 0217 0108
0216 0290 0163 0606 0109 0698 0715 0823 0829 1556 1191 0247 0367 1681
1539
Pioneer 1260 0760 0011 0170 1457 0698 0109 0163 0037 0287 0556 0428 0370 0343
0361 0486 0512
Sharp 0093 0009 1393 0036 0491 0818 0256 1819 1163 0650 0294 0653 0412 0516
0200 0760 2214
JVC 0653 1818 0036 1153 0606 1653 0371 0508 0731 0683 0192 0218 0418 0093
0650If the brand of your TVrsquos Codes is not listed here please refer to the Astro website
(wwwastrocommy) for additional information
If you wish to clear the current TV Code that is programmed to the remote hold down tvS and ok together
until the indicator blinks twice Follow this up with 9 ndash 7 ndash 7 The indicator will blink twice again The remote
will still be able to control your Astro byond set top box
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18
ON983085SCREEN MESSAGES
If any of the following on-screen messages appear you may attempt the suggested solutions to resolve it
before contacting Astro Customer Service
On-screen message Possible cause Suggested solution
Please insert your Astro Smart
Card
Your Astro Smart Card is not
inserted in the smart card
slot of your Astro byond set
top box
Please insert your Astro Smart Card into
the smart card slot
Invalid Smart Card Please
insert your Astro Smart Card or
insert your Astro Smart Card
correctly
The smart card is not
inserted properly
Reinsert the smart card correctly
There is a mismatch in the
customer type of the Astro
Smart Card inserted in your
Astro byond set top box
Please insert the Astro Smart Card that
came with your Astro byond set top box
The smart card in your Astro
byond set top box is not an
Astro Smart Card
This channel is not included in
your subscription To subscribe
please call Astro customer
service
Your current subscription
does not include this
channel
Please contact Astro Customer Service if
you are interested in viewing the channel
Your Smart Card is inactivePlease call Astro customer
service to activate
Your Astro Smart Card hasnot been activated or has
been deactivated
Please contact Astro Customer Service toactivate the card Ensure that the smart
card is in your Astro byond set top box
powered up with the signal locked on
The Astro Smart Card has
not been in your Astro
byond set top box for
several months
Leave the Astro Smart Card for a couple of
hours inside the Astro byond set top box
powered up with the signal locked on
You have inserted the wrong
Smart Card Please insert the
correct Smart Card
You have inserted a smart
card from another set top
box Your Astro byond set
top box will work only with
the Astro Smart Card that it
came paired with
Insert the Astro Smart Card that came
paired with your Astro byond set top box
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19
ON983085SCREEN MESSAGES
On-screen message Possible cause Suggested solution
Services currently not
available
This may be a temporary
condition due to the rain If
this condition persists please
call Astro customer service
The satellite input is not
connected properly
Ensure that the satellite input is
connected properly
The dish is not be aligned
properly
Have an authorized installer align the dish
properly
Booking is not allowed when
Smart Card is removed
The Astro Smart Card is not
inserted in your Astro byond
set top box while you trying
to book a reminder
Insert your Astro Smart Card and retry
booking the reminder
You have already booked
the maximum numbers of
reminders
You have already booked 50
reminders
You can either delete some of the existing
reminders or book new reminders after
the existing reminders have lapsed
The following events start at
the same time Please cancel
one of the events to proceed
You have already set another
programme to start at the
same time thereby causing
a reminder conflict
You can either cancel the current booking
or continue booking a new reminder by
overwriting the old reminder
No favourite channels found You have not assigned any
channels to your favourite
channels list
You can access the Home menu using
the home button on the remote control
You can assign favourite channels bynavigating to
Settings gt User Settings gt Edit Favourites
You have already selected the
maximum number of favourite
channels
You have already selected
30 favourite channels
You need to delete some of your old
favourite channels to add additional
channels
This channel is blocked under
parental control
You have blocked this
channel using the Channel
Block function under
Parental Control
You can either enter the correct PIN code
to view the channel or switch to another
channel
You have already selected the
maximum number of blocked
channels
You have already selected
30 blocked channels
You need to delete some of the old
blocked channels to block
additional channels
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20
GENERAL PROBLEMS
Problem Possible cause Suggested solution
The display on the front panel
does not light upis not lit
Your Astro byond set top
box is not connected
Make sure the lead from the 12 V power
supply unit is properly plugged into your
Astro byond set top box Check that
the 12 V power supply unit is properly
connected to the mains supply and that
the mains supply is switched on There is no sound and picture
on your TV but your Astro
byond set top boxrsquos front
panel shows the time
Your Astro byond set top
box is still in standbyPress the standby button (S) on your
remote control or your Astro byond set top
boxrsquos front panel Make sure that your TV is
out of standby and the correct AV input has
been selected on the TV
Your remote control does not
operate your Astro byond set
top box
(NOTE if your Astro
byond set top box is out
of standby then the IRindicator light on
itrsquos front panel should
flash when you press the
remote-control buttons)
Your Astro byond set top
box is still in standby
Press the standby button on your remote
control
Something is blocking the
path between your remote
control and your Astro byond
set top boxrsquos front panel
Ensure that nothing is blocking the path
Your remote controlrsquos
batteries need replacing
Replace all the batteries in your remote
control Never throw used batteries into a
fire Dispose of them in an environmentally-
responsible way (see page 2)
There is no sound or picture
or the picture is of poor
quality or looks blocky
Your satellite dish is not
connected properly to your
Astro byond set top box
Make sure that your satellite dish is
connected properly to your Astro byond
set top box
Your TV is not connected
properly to your Astro byondset top box
Make sure that your TV is connected
properly to your Astro byond set top boxyour TV is out of standby and the correct AV
input has been selected on the TV
Your satellite dish is not
pointing in the right
direction or has a faulty LNB
NOTE Severe weather
and heavy cloud cover
can cause this problem
Check the signal-level indicator If it is low
please contact Astro Customer Service for
further assistance
Before attempting to check the connections between your equipment please ensure that you have
disconnected them from the mains supply When you are done checking or reconnecting your equipment
safely reconnect them to the mains supply
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21
GENERAL PROBLEMS
Problem Possible cause Suggested solution
There are Smart Card error
messages
Your Astro byond set
top box cannot detect or
recognise your Smart Card
Make sure that you have the correct Astro
Smart Card and that it is properly inserted If
the messages persist please contact Astro
Customer Service
You have forgotten your PIN
code
Please contact Astro Customer Service to
reset the PIN code
Your Astro Smart Card does
not work with any other Astro
byond set top box that you
may have
Your Astro Smart Card will
work only with the Astro
byond set top box that it
came paired with It can not
be used with any other set
top box
Make sure that your Astro Smart Card is
used only with your Astro byond set top
box
The HDMI output of your
Astro byond set top box does
not seem to be functioning
In order to activate the
HDMI output you need to
subscribe to HD channels
Make sure that the Astro Smart Card is
inserted into your Astro byond set top box
If the problem still persists please contact
Astro Customer Service
The HDMI cable may not be
connected properly
Please ensure that the HDMI cable is
connected properly at each end
Your TV may be unable to
communicate properly withthe HDMI input
Turn the TV off and on
Your HD channels show
lsquoServices currently not
availablersquo while your other
channels are OK
Your Astro byond set top
box needs to be installed
properly without the use of
any cable splitters
Please call Astro Customer service to have
your Astro byond set top box correctly
installed
When viewing a HD channel
the other set top boxes in
your home no longer work
properly
Your Astro byond set
top box installation and
infrastructure requires it
to have a dedicated signal
source
Disconnect the splitter and connect the
signal source directly to your Astro byond
set top box
NOTE If you experience a problem even after the above checks please contact Astro Customer Service
for further assistance
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22
SPECIFICATION
Due to continued product improvement this specification may change without notice
GENERAL
Operating voltage 12 V DC 25 A
Power consumption 30 W (max)
Dimensions (W x D x H) 324 mm x 238 mm x 56 mm
Weight 15 kg (packed including accessories)
Operating temperature range +5 degC to +42 degC
Storage temperature range ndash20 degC to +70 degC
REAR983085PANEL CONNECTORSDC POWER 12 V DC 25 A
SAT-IN (satellite dish input) F-type female
AUDIO LEFT and RIGHT 2 x phono audio-out sockets
VIDEO Phono composite video-out socket
COMPONENT VIDEO Y Pb Pr 3 x RCA (phono) component video-out sockets
DIGITAL AUDIO Coaxial SPDIF connector RCACinch (female)
HDMI HDMI interface
USB 20 Host Port (Type A) (for future use)
NETWORK PORT RJ45 female (for future use)
FRONT983085PANEL CONNECTOR
USB 20 (for future use)
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23
NOTICES
Astro is a trademark of MEASAT Broadcast Network Systems Sdn Bhd (240064-A)
This product incorporates copyright protection technology that is protected by US patents and other
intellectual property rights Use of this copyright protection technology must be authorized by Macrovision
and is intended for home and other limited pay-per-view uses only unless otherwise authorized by
Macrovision Reverse engineering or disassembly is prohibited
HDMI the HDMI Logo and High-DefinitionMultimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC
Other trademarks listed herein are the property of their respective owners
OPEN SOURCE SOFTWARE
Certain components of the software contained in this product are subject to either
(i) the GNU General Public Licence (ldquoGPLrdquo)
(ii) the GNU Lesser General Public Licence (ldquoLGPLrdquo) or
(iii) OpenSSL license
In compliance with the GPL and LGPL Pace makes the source code of the Linux software libraries and
associated utilities it uses together with its modifications (if any) available to the public in source code format httpwwwpacecomopensourcerequest
OPEN SOURCE LICENSES
The software contained in this product may be covered by certain components consisting of free software or
open source software A list of these components and a copy of the relevant copyright notices and license
term notices that are required by such licenses are available at this web page
httpwwwpacecomopensourcelicense
This list may change from time to time and may depend on the model of product or the version of software
you have received If you are unable to access this web page and wish to have a copy of this list please
contact the Open Source Administrator at Pace plc Victoria Road Saltaire West Yorkshire BD18 3LF United
Kingdom To the extent the terms of these open source or free software l icenses prohibit any of the restrictionsin any end user license included with the product such restrictions will not apply to the applicable open
source or free software component
COPYRIGHT
This document is copyrighted and may not in whole or part be copied photocopied reproduced translated
or reduced to any electronic or machine-readable form without prior consent in writing from MEASAT
Broadcast Network Systems Sdn Bhd
copy 2009 MEASAT Broadcast Network Systems Sdn Bhd
All rights reserved
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24
NOTES
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9
CONNECTING UP
Y P
SAT-IN
1318V
350mA MAX
COMPOSITE
VIDEO
ANALOGUE
STANDARD
DEFINITION
CONNECTING TO THE SATELLITE DISH
If necessary fit an F-connector to the cable from the
satellite dish
Connect the lead directly from the dish to the
connector labelled SAT-IN on your Astro set top
boxrsquos rear panel
The signal cable coming from the dish cannot
be used with a signal splitter Using a splitter will
reduce the signal strength to your Astro set top box
and will damage other set top boxes connected to
the same dish
Please ensure that the signal cable is properly
installed while setting up your Astro set top box
WARNING Your Astro set top box should be
installed by an Astro authorized installer
Y Pb Pr
SAT-IN
1318V
350mA MAX
COMPOSITE
VIDEO AUDIO
LEFT
COMPONENT
VIDEO
RIGHT DIGITAL
AUDIO
NETWORK
PORT
DC POWER
12V
25A MAX5V
500mA MAX
ANALOGUE
STANDARD
DEFINITION
CONNECTING TO THE POWERSUPPLY1 Plug the fixed lead on the 12 V power supply
unit into the socket labelled DC POWER on
your Astro set top boxrsquos rear panel
2 Plug the 2-way connector on the
supplied mains lead into the socket
on the 12 V power supply unit
3 When all the connections are
properly made connect the
mains plug from the 12 V power
supply into a mains wall socket
4 Connect other equipment such
as your TV to the mains supply
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10
CONNECTING UP
SWITCHING YOUR ASTRO SET TOP BOX ON AND OFFWhen you have connected your Astro set top box to
the power supply the four-digit display on its front
panel lights up This shows that your Astro set top
box is receiving power
When your Astro set top box is in standby the
four-digit display shows the current time when
your Astro set top box is out of standby the display
shows the channel number
If your Astro set top box is in standby switch on your TV then press the standby button (S) on the front
panel of your Astro set top box to turn on your Astro
set top box You can also use the standby button or
a number button on your remote control
Never turn off your Astro set top box by simply
disconnecting it from the power supply Use the
standby button (S) on your Astro set top box or
your remote control
ch+ ch- rec
Power Saving
To save power and money and to reduce
greenhouse gas emissions please turn
off your Astro set top box using only the
standby button when it is not in use
B
Standby button (S)
Astro set top box is out of standby
Shown by channel number
INSERTING BATTERIES IN YOUR
REMOTE CONTROL1 Remove the back cover by lifting the latch
2 Insert the two supplied lsquoAAArsquo batteries into the
battery compartment
Make sure you insert them the correct way round
as shown by the + and ndash symbols in the battery
compartment
3 Replace the cover
When you need to replace the batteries in your
remote control
bull Always replace all the batteries at the sametime
bull Please dispose of batteries in an
environmentally-responsible way (see page 2)
bull Never throw used batteries into a fire
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11
YOUR SMART CARD
INSERTING YOUR SMART CARDYou will need the supplied Astro Smart Card so that
you can receive Astro programmes and services on
your Astro byond set top box Insert it as follows and
leave it in your Astro byond set top box permanently
1 Hold your Astro Smart Card with the gold chip
uppermost and the arrow pointing towards your
Astro byond set top box
2 Insert your Smart Card into the front-panel slot
pushing it in as far as it will go without forcing it
Care for your Smart Card as follows
bull Donrsquot remove or insert your Smart Card
unnecessarily
bull Donrsquot bend your Smart Card
bull Keep your Smart Card dry Never clean it with
fluids ndash use a soft dry cloth
bull Keep your Smart Card away from heat and
sunlight small children and pets
Please use the Smart Card which came with your
Astro byond set top box Smart Cards from other set
top boxes will not work with your Astro byond set
top box
smart card
Please use your Smart Card only with the Astro byond set top box bearing the below serial number
Astro byond set top box serial number Smart Card number
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12
TV SETTINGS
You can access the TV Settings by navigating through the following screens
Home gt Settings gt Installation Settings gt TV Settings
In the Installation Settings screen enter your PIN code when prompted The default PIN code is 0000
Item Settings Comments
TV Type Standard Definition For TVs that support Standard Definition
High Definition For TVs that support High Definition
TV Aspect Ratio 43 For lsquostandardrsquo (43) TVs
169 For lsquowidescreenrsquo (169) TVs
Conversion for 169 input
video
(Determines how widescreen
(169) programmes are displayed
on a standard (43) TV ndash
available only if the TV Aspect
Ratio has been set to 43)
Letter Box The entire frame of the widescreen
programme will be displayed in a
standard (43) TV but the frame will not fil l
the screen There will be black bars on the
top and bottom of the frame
Pan Scan The side edges of the widescreen
programme will be cut-off but the entire
screen will be filled
Conversion for 43 input video
(Determines how standard (43)
programmes are displayed on a
widescreen (169) TV ndash available
only if the TV Aspect Ratio has
been set to 169)
Stretch
(Default if the TV Type is set
to Standard Definition)
The entire frame will stretch horizontally
to fill the screen
Pillar Box
(Default if the TV Type is set
to High Definition)
The entire frame will be displayed as if it
were on a standard TV with black bars on
either side of the frame
Default setting
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13
HD SETTINGS
You can access the HD Settings by navigating through the following screens
Home gt Settings gt Installation Settings gt HD Settings
In the Installation Settings screen enter your PIN code when prompted The default PIN code is 0000
Set the HD resolution to best match your TVrsquos native resolution The available settings are 576i 576p 720p and
1080i These settings are only applicable to the HDMI output of the Astro byond set top box
The recommended settings for various TV resolutions are shown below
TV Resolution Setting
1920 x 1080 1080i
1280 x 720 720p
852 x 576 576i 576p
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14
DIGITAL AUDIO SETTINGS
You can access the Digital Audio Settings by navigating through the following screens
Home gt Settings gt Your Settings gt Digital Audio Settings
The audio quality will depend on the Digital Audio Settings and the type of audio output used as shown
below
Channel type Digital Audio Setting Rear-panel audio outputs
HDMI Digital Audio Audio L amp R
Channel with
Dolby
Dolby Digital 51
(Digital Only)
Dolby Digital Dolby Digital No audio
Stereo
(Analogue and Digital)
Stereo Stereo Stereo
Channel without
Dolby
Dolby Digital 51
(Digital Only)
Stereo Stereo Stereo
Stereo
(Analogue and Digital)
Stereo Stereo Stereo
If you notice that the audio is not in sync with the video you may set the time delay accordingly to
compensate for this delay
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15
YOUR REMOTE CONTROL
back
To return to the last-viewed
channel or to step back
through on-screen menus
standby (S)
To switch your Astro byond
set top box into or out of
standby
ok
To confirm a choice
or save settings
ch+ and chndash
To change channels by
stepping through them
To move around the on-screen
menus and displays
regbuttons for handling
recordings
G Rewind
K PauseB Play
L Stop
F Fast-forward
indicator
Lights up red to show that the
remote control is controlling
your Astro byond set top box
colour buttons
number buttons
To key in channel numbers to
change channel
To type in words on certain
on-screen displays
vol+ and volndash
To change the volume
Z
To turn sound off and on
I-II c
To select soundtrackand display subtitles To toggle between TV Aspect
Ratio settings (see page 12)
To remove on-screen menus
and return to normal viewing
tv
To launch TV guide
info
To display Channel Info
To display the synopsis in
Channel Pilot
Also used for some interactive
services
tv standby (S)
To switch TV into or
out of standby
To start recording
to an external hard disk
av
To cycle through TV inputs
For future use
apps
To launch interactive
applications
fav
To cycle through
favourite channels
home
To launch the Home menu
radio
To switch to the
radio channels
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16
YOUR REMOTE CONTROL
CONTROLLING YOUR TVrsquoS FEATURES WITH YOUR REMOTE CONTROLYou can use your remote control to control some of your TVrsquos features after you press the tv button Then you
can
bull turn your TV onoff using the tv S button
bull adjust the volume using vol+ and volndash
bull mute the volume using theZ button
bull select AV channels using the av button
First you must configure your remote control to use the correct TV Code for your brand of TV You can either
set the code yourself (Option 1) or let your remote control search for the correct code (Option 2)
The volume control and mute is by default set to control your Astro byond set top box even if the remotehas been set up properly Holding down ok and vol+ until the remote blinks twice will allow you to control
your TVrsquos volume To revert the remote to controlling your Astro byond set top boxrsquos volume hold down the
ok and vol- until the remote blinks 4 times
OPTION 1
1 Hold down tv S and ok together until the indicator blinks twice
2 Use the number buttons to enter a 4-digit TV Code for your brand of TV (see table on page 17)
3 If the code you entered is valid the indicator blinks twice
4 Verify if the other controllable TV functions are functioning
NOTE If the TV Code is invalid or you press an incorrect button the indicator blinks once for alonger period The previous settings are restored and the setup routine ends
OPTION 2
1 Hold down tvS and ok together until the indicator blinks twice
2 Press 9 ndash 9 ndash 1 The indicator will blink twice again
3 Press tv S button Aim the remote at the TV and press ch+
4 If the TV does not turn off after 3 seconds press ch+ again Keep repeating this until it the TV turns off If
the remote blinks 3 times after pressing ch+ that indicates that the remote has cycled through the entire
database and if you still cannot control your TV your TV is not supported by this remote Once the TV
responds proceed to step 5
5 Press ok The indicator blinks twice to confirm that the TV Code has been set
6 Verify if the other controllable TV functions are functioning
If you do not press any remote control buttons within a 20-second period during either setup
method the previous settings are restored and the setup routine ends
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17
YOUR REMOTE CONTROL
TV CODESIf a 4-digit code does not work try the next 4-digit code for your brand of TV
Samsung 0060 0812 0618 0178 0587 0009 0093 0556 1235 0108 0037 0217 0264 0370
0072 0156 1208 0766 0226 0814 0216 0290 0821 0163
Sony 1825 1505 0011 1651 0036 0650 1010 0037 0556 0093 0170 0074
Philips 0037 0556 1744 0772 1246 1304 0178 0108 0195 0087 0374 0760 0343 0595
0009 0200 0361 1521
Panasonic 0650 0226 1650 1636 0108 1310 0037 0556 0163 1208 0508 0896 0361 0853
1335 0367 0516 0548 0001
Toshiba 1508 0508 0060 0009 0714 0036 0156 1656 0070 0093 2060 0264 1935 04121164 0618 1582 0650 0821 1704 0217 0109 1457 1916 1908 0698 0037 0736
1556 1037
LG 1423 0001 0178 0037 0556 0876 0370 1768 0377 0009 0714 0060 0217 0108
0216 0290 0163 0606 0109 0698 0715 0823 0829 1556 1191 0247 0367 1681
1539
Pioneer 1260 0760 0011 0170 1457 0698 0109 0163 0037 0287 0556 0428 0370 0343
0361 0486 0512
Sharp 0093 0009 1393 0036 0491 0818 0256 1819 1163 0650 0294 0653 0412 0516
0200 0760 2214
JVC 0653 1818 0036 1153 0606 1653 0371 0508 0731 0683 0192 0218 0418 0093
0650If the brand of your TVrsquos Codes is not listed here please refer to the Astro website
(wwwastrocommy) for additional information
If you wish to clear the current TV Code that is programmed to the remote hold down tvS and ok together
until the indicator blinks twice Follow this up with 9 ndash 7 ndash 7 The indicator will blink twice again The remote
will still be able to control your Astro byond set top box
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18
ON983085SCREEN MESSAGES
If any of the following on-screen messages appear you may attempt the suggested solutions to resolve it
before contacting Astro Customer Service
On-screen message Possible cause Suggested solution
Please insert your Astro Smart
Card
Your Astro Smart Card is not
inserted in the smart card
slot of your Astro byond set
top box
Please insert your Astro Smart Card into
the smart card slot
Invalid Smart Card Please
insert your Astro Smart Card or
insert your Astro Smart Card
correctly
The smart card is not
inserted properly
Reinsert the smart card correctly
There is a mismatch in the
customer type of the Astro
Smart Card inserted in your
Astro byond set top box
Please insert the Astro Smart Card that
came with your Astro byond set top box
The smart card in your Astro
byond set top box is not an
Astro Smart Card
This channel is not included in
your subscription To subscribe
please call Astro customer
service
Your current subscription
does not include this
channel
Please contact Astro Customer Service if
you are interested in viewing the channel
Your Smart Card is inactivePlease call Astro customer
service to activate
Your Astro Smart Card hasnot been activated or has
been deactivated
Please contact Astro Customer Service toactivate the card Ensure that the smart
card is in your Astro byond set top box
powered up with the signal locked on
The Astro Smart Card has
not been in your Astro
byond set top box for
several months
Leave the Astro Smart Card for a couple of
hours inside the Astro byond set top box
powered up with the signal locked on
You have inserted the wrong
Smart Card Please insert the
correct Smart Card
You have inserted a smart
card from another set top
box Your Astro byond set
top box will work only with
the Astro Smart Card that it
came paired with
Insert the Astro Smart Card that came
paired with your Astro byond set top box
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19
ON983085SCREEN MESSAGES
On-screen message Possible cause Suggested solution
Services currently not
available
This may be a temporary
condition due to the rain If
this condition persists please
call Astro customer service
The satellite input is not
connected properly
Ensure that the satellite input is
connected properly
The dish is not be aligned
properly
Have an authorized installer align the dish
properly
Booking is not allowed when
Smart Card is removed
The Astro Smart Card is not
inserted in your Astro byond
set top box while you trying
to book a reminder
Insert your Astro Smart Card and retry
booking the reminder
You have already booked
the maximum numbers of
reminders
You have already booked 50
reminders
You can either delete some of the existing
reminders or book new reminders after
the existing reminders have lapsed
The following events start at
the same time Please cancel
one of the events to proceed
You have already set another
programme to start at the
same time thereby causing
a reminder conflict
You can either cancel the current booking
or continue booking a new reminder by
overwriting the old reminder
No favourite channels found You have not assigned any
channels to your favourite
channels list
You can access the Home menu using
the home button on the remote control
You can assign favourite channels bynavigating to
Settings gt User Settings gt Edit Favourites
You have already selected the
maximum number of favourite
channels
You have already selected
30 favourite channels
You need to delete some of your old
favourite channels to add additional
channels
This channel is blocked under
parental control
You have blocked this
channel using the Channel
Block function under
Parental Control
You can either enter the correct PIN code
to view the channel or switch to another
channel
You have already selected the
maximum number of blocked
channels
You have already selected
30 blocked channels
You need to delete some of the old
blocked channels to block
additional channels
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20
GENERAL PROBLEMS
Problem Possible cause Suggested solution
The display on the front panel
does not light upis not lit
Your Astro byond set top
box is not connected
Make sure the lead from the 12 V power
supply unit is properly plugged into your
Astro byond set top box Check that
the 12 V power supply unit is properly
connected to the mains supply and that
the mains supply is switched on There is no sound and picture
on your TV but your Astro
byond set top boxrsquos front
panel shows the time
Your Astro byond set top
box is still in standbyPress the standby button (S) on your
remote control or your Astro byond set top
boxrsquos front panel Make sure that your TV is
out of standby and the correct AV input has
been selected on the TV
Your remote control does not
operate your Astro byond set
top box
(NOTE if your Astro
byond set top box is out
of standby then the IRindicator light on
itrsquos front panel should
flash when you press the
remote-control buttons)
Your Astro byond set top
box is still in standby
Press the standby button on your remote
control
Something is blocking the
path between your remote
control and your Astro byond
set top boxrsquos front panel
Ensure that nothing is blocking the path
Your remote controlrsquos
batteries need replacing
Replace all the batteries in your remote
control Never throw used batteries into a
fire Dispose of them in an environmentally-
responsible way (see page 2)
There is no sound or picture
or the picture is of poor
quality or looks blocky
Your satellite dish is not
connected properly to your
Astro byond set top box
Make sure that your satellite dish is
connected properly to your Astro byond
set top box
Your TV is not connected
properly to your Astro byondset top box
Make sure that your TV is connected
properly to your Astro byond set top boxyour TV is out of standby and the correct AV
input has been selected on the TV
Your satellite dish is not
pointing in the right
direction or has a faulty LNB
NOTE Severe weather
and heavy cloud cover
can cause this problem
Check the signal-level indicator If it is low
please contact Astro Customer Service for
further assistance
Before attempting to check the connections between your equipment please ensure that you have
disconnected them from the mains supply When you are done checking or reconnecting your equipment
safely reconnect them to the mains supply
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21
GENERAL PROBLEMS
Problem Possible cause Suggested solution
There are Smart Card error
messages
Your Astro byond set
top box cannot detect or
recognise your Smart Card
Make sure that you have the correct Astro
Smart Card and that it is properly inserted If
the messages persist please contact Astro
Customer Service
You have forgotten your PIN
code
Please contact Astro Customer Service to
reset the PIN code
Your Astro Smart Card does
not work with any other Astro
byond set top box that you
may have
Your Astro Smart Card will
work only with the Astro
byond set top box that it
came paired with It can not
be used with any other set
top box
Make sure that your Astro Smart Card is
used only with your Astro byond set top
box
The HDMI output of your
Astro byond set top box does
not seem to be functioning
In order to activate the
HDMI output you need to
subscribe to HD channels
Make sure that the Astro Smart Card is
inserted into your Astro byond set top box
If the problem still persists please contact
Astro Customer Service
The HDMI cable may not be
connected properly
Please ensure that the HDMI cable is
connected properly at each end
Your TV may be unable to
communicate properly withthe HDMI input
Turn the TV off and on
Your HD channels show
lsquoServices currently not
availablersquo while your other
channels are OK
Your Astro byond set top
box needs to be installed
properly without the use of
any cable splitters
Please call Astro Customer service to have
your Astro byond set top box correctly
installed
When viewing a HD channel
the other set top boxes in
your home no longer work
properly
Your Astro byond set
top box installation and
infrastructure requires it
to have a dedicated signal
source
Disconnect the splitter and connect the
signal source directly to your Astro byond
set top box
NOTE If you experience a problem even after the above checks please contact Astro Customer Service
for further assistance
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22
SPECIFICATION
Due to continued product improvement this specification may change without notice
GENERAL
Operating voltage 12 V DC 25 A
Power consumption 30 W (max)
Dimensions (W x D x H) 324 mm x 238 mm x 56 mm
Weight 15 kg (packed including accessories)
Operating temperature range +5 degC to +42 degC
Storage temperature range ndash20 degC to +70 degC
REAR983085PANEL CONNECTORSDC POWER 12 V DC 25 A
SAT-IN (satellite dish input) F-type female
AUDIO LEFT and RIGHT 2 x phono audio-out sockets
VIDEO Phono composite video-out socket
COMPONENT VIDEO Y Pb Pr 3 x RCA (phono) component video-out sockets
DIGITAL AUDIO Coaxial SPDIF connector RCACinch (female)
HDMI HDMI interface
USB 20 Host Port (Type A) (for future use)
NETWORK PORT RJ45 female (for future use)
FRONT983085PANEL CONNECTOR
USB 20 (for future use)
B427-Installer-Iss1indd 22 180909 1153 PM
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23
NOTICES
Astro is a trademark of MEASAT Broadcast Network Systems Sdn Bhd (240064-A)
This product incorporates copyright protection technology that is protected by US patents and other
intellectual property rights Use of this copyright protection technology must be authorized by Macrovision
and is intended for home and other limited pay-per-view uses only unless otherwise authorized by
Macrovision Reverse engineering or disassembly is prohibited
HDMI the HDMI Logo and High-DefinitionMultimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC
Other trademarks listed herein are the property of their respective owners
OPEN SOURCE SOFTWARE
Certain components of the software contained in this product are subject to either
(i) the GNU General Public Licence (ldquoGPLrdquo)
(ii) the GNU Lesser General Public Licence (ldquoLGPLrdquo) or
(iii) OpenSSL license
In compliance with the GPL and LGPL Pace makes the source code of the Linux software libraries and
associated utilities it uses together with its modifications (if any) available to the public in source code format httpwwwpacecomopensourcerequest
OPEN SOURCE LICENSES
The software contained in this product may be covered by certain components consisting of free software or
open source software A list of these components and a copy of the relevant copyright notices and license
term notices that are required by such licenses are available at this web page
httpwwwpacecomopensourcelicense
This list may change from time to time and may depend on the model of product or the version of software
you have received If you are unable to access this web page and wish to have a copy of this list please
contact the Open Source Administrator at Pace plc Victoria Road Saltaire West Yorkshire BD18 3LF United
Kingdom To the extent the terms of these open source or free software l icenses prohibit any of the restrictionsin any end user license included with the product such restrictions will not apply to the applicable open
source or free software component
COPYRIGHT
This document is copyrighted and may not in whole or part be copied photocopied reproduced translated
or reduced to any electronic or machine-readable form without prior consent in writing from MEASAT
Broadcast Network Systems Sdn Bhd
copy 2009 MEASAT Broadcast Network Systems Sdn Bhd
All rights reserved
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24
NOTES
7182019 Setting Up the Astro Byond Box
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10
CONNECTING UP
SWITCHING YOUR ASTRO SET TOP BOX ON AND OFFWhen you have connected your Astro set top box to
the power supply the four-digit display on its front
panel lights up This shows that your Astro set top
box is receiving power
When your Astro set top box is in standby the
four-digit display shows the current time when
your Astro set top box is out of standby the display
shows the channel number
If your Astro set top box is in standby switch on your TV then press the standby button (S) on the front
panel of your Astro set top box to turn on your Astro
set top box You can also use the standby button or
a number button on your remote control
Never turn off your Astro set top box by simply
disconnecting it from the power supply Use the
standby button (S) on your Astro set top box or
your remote control
ch+ ch- rec
Power Saving
To save power and money and to reduce
greenhouse gas emissions please turn
off your Astro set top box using only the
standby button when it is not in use
B
Standby button (S)
Astro set top box is out of standby
Shown by channel number
INSERTING BATTERIES IN YOUR
REMOTE CONTROL1 Remove the back cover by lifting the latch
2 Insert the two supplied lsquoAAArsquo batteries into the
battery compartment
Make sure you insert them the correct way round
as shown by the + and ndash symbols in the battery
compartment
3 Replace the cover
When you need to replace the batteries in your
remote control
bull Always replace all the batteries at the sametime
bull Please dispose of batteries in an
environmentally-responsible way (see page 2)
bull Never throw used batteries into a fire
B427-Installer-Iss1indd 10 180909 1153 PM
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11
YOUR SMART CARD
INSERTING YOUR SMART CARDYou will need the supplied Astro Smart Card so that
you can receive Astro programmes and services on
your Astro byond set top box Insert it as follows and
leave it in your Astro byond set top box permanently
1 Hold your Astro Smart Card with the gold chip
uppermost and the arrow pointing towards your
Astro byond set top box
2 Insert your Smart Card into the front-panel slot
pushing it in as far as it will go without forcing it
Care for your Smart Card as follows
bull Donrsquot remove or insert your Smart Card
unnecessarily
bull Donrsquot bend your Smart Card
bull Keep your Smart Card dry Never clean it with
fluids ndash use a soft dry cloth
bull Keep your Smart Card away from heat and
sunlight small children and pets
Please use the Smart Card which came with your
Astro byond set top box Smart Cards from other set
top boxes will not work with your Astro byond set
top box
smart card
Please use your Smart Card only with the Astro byond set top box bearing the below serial number
Astro byond set top box serial number Smart Card number
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12
TV SETTINGS
You can access the TV Settings by navigating through the following screens
Home gt Settings gt Installation Settings gt TV Settings
In the Installation Settings screen enter your PIN code when prompted The default PIN code is 0000
Item Settings Comments
TV Type Standard Definition For TVs that support Standard Definition
High Definition For TVs that support High Definition
TV Aspect Ratio 43 For lsquostandardrsquo (43) TVs
169 For lsquowidescreenrsquo (169) TVs
Conversion for 169 input
video
(Determines how widescreen
(169) programmes are displayed
on a standard (43) TV ndash
available only if the TV Aspect
Ratio has been set to 43)
Letter Box The entire frame of the widescreen
programme will be displayed in a
standard (43) TV but the frame will not fil l
the screen There will be black bars on the
top and bottom of the frame
Pan Scan The side edges of the widescreen
programme will be cut-off but the entire
screen will be filled
Conversion for 43 input video
(Determines how standard (43)
programmes are displayed on a
widescreen (169) TV ndash available
only if the TV Aspect Ratio has
been set to 169)
Stretch
(Default if the TV Type is set
to Standard Definition)
The entire frame will stretch horizontally
to fill the screen
Pillar Box
(Default if the TV Type is set
to High Definition)
The entire frame will be displayed as if it
were on a standard TV with black bars on
either side of the frame
Default setting
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13
HD SETTINGS
You can access the HD Settings by navigating through the following screens
Home gt Settings gt Installation Settings gt HD Settings
In the Installation Settings screen enter your PIN code when prompted The default PIN code is 0000
Set the HD resolution to best match your TVrsquos native resolution The available settings are 576i 576p 720p and
1080i These settings are only applicable to the HDMI output of the Astro byond set top box
The recommended settings for various TV resolutions are shown below
TV Resolution Setting
1920 x 1080 1080i
1280 x 720 720p
852 x 576 576i 576p
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14
DIGITAL AUDIO SETTINGS
You can access the Digital Audio Settings by navigating through the following screens
Home gt Settings gt Your Settings gt Digital Audio Settings
The audio quality will depend on the Digital Audio Settings and the type of audio output used as shown
below
Channel type Digital Audio Setting Rear-panel audio outputs
HDMI Digital Audio Audio L amp R
Channel with
Dolby
Dolby Digital 51
(Digital Only)
Dolby Digital Dolby Digital No audio
Stereo
(Analogue and Digital)
Stereo Stereo Stereo
Channel without
Dolby
Dolby Digital 51
(Digital Only)
Stereo Stereo Stereo
Stereo
(Analogue and Digital)
Stereo Stereo Stereo
If you notice that the audio is not in sync with the video you may set the time delay accordingly to
compensate for this delay
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15
YOUR REMOTE CONTROL
back
To return to the last-viewed
channel or to step back
through on-screen menus
standby (S)
To switch your Astro byond
set top box into or out of
standby
ok
To confirm a choice
or save settings
ch+ and chndash
To change channels by
stepping through them
To move around the on-screen
menus and displays
regbuttons for handling
recordings
G Rewind
K PauseB Play
L Stop
F Fast-forward
indicator
Lights up red to show that the
remote control is controlling
your Astro byond set top box
colour buttons
number buttons
To key in channel numbers to
change channel
To type in words on certain
on-screen displays
vol+ and volndash
To change the volume
Z
To turn sound off and on
I-II c
To select soundtrackand display subtitles To toggle between TV Aspect
Ratio settings (see page 12)
To remove on-screen menus
and return to normal viewing
tv
To launch TV guide
info
To display Channel Info
To display the synopsis in
Channel Pilot
Also used for some interactive
services
tv standby (S)
To switch TV into or
out of standby
To start recording
to an external hard disk
av
To cycle through TV inputs
For future use
apps
To launch interactive
applications
fav
To cycle through
favourite channels
home
To launch the Home menu
radio
To switch to the
radio channels
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16
YOUR REMOTE CONTROL
CONTROLLING YOUR TVrsquoS FEATURES WITH YOUR REMOTE CONTROLYou can use your remote control to control some of your TVrsquos features after you press the tv button Then you
can
bull turn your TV onoff using the tv S button
bull adjust the volume using vol+ and volndash
bull mute the volume using theZ button
bull select AV channels using the av button
First you must configure your remote control to use the correct TV Code for your brand of TV You can either
set the code yourself (Option 1) or let your remote control search for the correct code (Option 2)
The volume control and mute is by default set to control your Astro byond set top box even if the remotehas been set up properly Holding down ok and vol+ until the remote blinks twice will allow you to control
your TVrsquos volume To revert the remote to controlling your Astro byond set top boxrsquos volume hold down the
ok and vol- until the remote blinks 4 times
OPTION 1
1 Hold down tv S and ok together until the indicator blinks twice
2 Use the number buttons to enter a 4-digit TV Code for your brand of TV (see table on page 17)
3 If the code you entered is valid the indicator blinks twice
4 Verify if the other controllable TV functions are functioning
NOTE If the TV Code is invalid or you press an incorrect button the indicator blinks once for alonger period The previous settings are restored and the setup routine ends
OPTION 2
1 Hold down tvS and ok together until the indicator blinks twice
2 Press 9 ndash 9 ndash 1 The indicator will blink twice again
3 Press tv S button Aim the remote at the TV and press ch+
4 If the TV does not turn off after 3 seconds press ch+ again Keep repeating this until it the TV turns off If
the remote blinks 3 times after pressing ch+ that indicates that the remote has cycled through the entire
database and if you still cannot control your TV your TV is not supported by this remote Once the TV
responds proceed to step 5
5 Press ok The indicator blinks twice to confirm that the TV Code has been set
6 Verify if the other controllable TV functions are functioning
If you do not press any remote control buttons within a 20-second period during either setup
method the previous settings are restored and the setup routine ends
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17
YOUR REMOTE CONTROL
TV CODESIf a 4-digit code does not work try the next 4-digit code for your brand of TV
Samsung 0060 0812 0618 0178 0587 0009 0093 0556 1235 0108 0037 0217 0264 0370
0072 0156 1208 0766 0226 0814 0216 0290 0821 0163
Sony 1825 1505 0011 1651 0036 0650 1010 0037 0556 0093 0170 0074
Philips 0037 0556 1744 0772 1246 1304 0178 0108 0195 0087 0374 0760 0343 0595
0009 0200 0361 1521
Panasonic 0650 0226 1650 1636 0108 1310 0037 0556 0163 1208 0508 0896 0361 0853
1335 0367 0516 0548 0001
Toshiba 1508 0508 0060 0009 0714 0036 0156 1656 0070 0093 2060 0264 1935 04121164 0618 1582 0650 0821 1704 0217 0109 1457 1916 1908 0698 0037 0736
1556 1037
LG 1423 0001 0178 0037 0556 0876 0370 1768 0377 0009 0714 0060 0217 0108
0216 0290 0163 0606 0109 0698 0715 0823 0829 1556 1191 0247 0367 1681
1539
Pioneer 1260 0760 0011 0170 1457 0698 0109 0163 0037 0287 0556 0428 0370 0343
0361 0486 0512
Sharp 0093 0009 1393 0036 0491 0818 0256 1819 1163 0650 0294 0653 0412 0516
0200 0760 2214
JVC 0653 1818 0036 1153 0606 1653 0371 0508 0731 0683 0192 0218 0418 0093
0650If the brand of your TVrsquos Codes is not listed here please refer to the Astro website
(wwwastrocommy) for additional information
If you wish to clear the current TV Code that is programmed to the remote hold down tvS and ok together
until the indicator blinks twice Follow this up with 9 ndash 7 ndash 7 The indicator will blink twice again The remote
will still be able to control your Astro byond set top box
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18
ON983085SCREEN MESSAGES
If any of the following on-screen messages appear you may attempt the suggested solutions to resolve it
before contacting Astro Customer Service
On-screen message Possible cause Suggested solution
Please insert your Astro Smart
Card
Your Astro Smart Card is not
inserted in the smart card
slot of your Astro byond set
top box
Please insert your Astro Smart Card into
the smart card slot
Invalid Smart Card Please
insert your Astro Smart Card or
insert your Astro Smart Card
correctly
The smart card is not
inserted properly
Reinsert the smart card correctly
There is a mismatch in the
customer type of the Astro
Smart Card inserted in your
Astro byond set top box
Please insert the Astro Smart Card that
came with your Astro byond set top box
The smart card in your Astro
byond set top box is not an
Astro Smart Card
This channel is not included in
your subscription To subscribe
please call Astro customer
service
Your current subscription
does not include this
channel
Please contact Astro Customer Service if
you are interested in viewing the channel
Your Smart Card is inactivePlease call Astro customer
service to activate
Your Astro Smart Card hasnot been activated or has
been deactivated
Please contact Astro Customer Service toactivate the card Ensure that the smart
card is in your Astro byond set top box
powered up with the signal locked on
The Astro Smart Card has
not been in your Astro
byond set top box for
several months
Leave the Astro Smart Card for a couple of
hours inside the Astro byond set top box
powered up with the signal locked on
You have inserted the wrong
Smart Card Please insert the
correct Smart Card
You have inserted a smart
card from another set top
box Your Astro byond set
top box will work only with
the Astro Smart Card that it
came paired with
Insert the Astro Smart Card that came
paired with your Astro byond set top box
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19
ON983085SCREEN MESSAGES
On-screen message Possible cause Suggested solution
Services currently not
available
This may be a temporary
condition due to the rain If
this condition persists please
call Astro customer service
The satellite input is not
connected properly
Ensure that the satellite input is
connected properly
The dish is not be aligned
properly
Have an authorized installer align the dish
properly
Booking is not allowed when
Smart Card is removed
The Astro Smart Card is not
inserted in your Astro byond
set top box while you trying
to book a reminder
Insert your Astro Smart Card and retry
booking the reminder
You have already booked
the maximum numbers of
reminders
You have already booked 50
reminders
You can either delete some of the existing
reminders or book new reminders after
the existing reminders have lapsed
The following events start at
the same time Please cancel
one of the events to proceed
You have already set another
programme to start at the
same time thereby causing
a reminder conflict
You can either cancel the current booking
or continue booking a new reminder by
overwriting the old reminder
No favourite channels found You have not assigned any
channels to your favourite
channels list
You can access the Home menu using
the home button on the remote control
You can assign favourite channels bynavigating to
Settings gt User Settings gt Edit Favourites
You have already selected the
maximum number of favourite
channels
You have already selected
30 favourite channels
You need to delete some of your old
favourite channels to add additional
channels
This channel is blocked under
parental control
You have blocked this
channel using the Channel
Block function under
Parental Control
You can either enter the correct PIN code
to view the channel or switch to another
channel
You have already selected the
maximum number of blocked
channels
You have already selected
30 blocked channels
You need to delete some of the old
blocked channels to block
additional channels
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20
GENERAL PROBLEMS
Problem Possible cause Suggested solution
The display on the front panel
does not light upis not lit
Your Astro byond set top
box is not connected
Make sure the lead from the 12 V power
supply unit is properly plugged into your
Astro byond set top box Check that
the 12 V power supply unit is properly
connected to the mains supply and that
the mains supply is switched on There is no sound and picture
on your TV but your Astro
byond set top boxrsquos front
panel shows the time
Your Astro byond set top
box is still in standbyPress the standby button (S) on your
remote control or your Astro byond set top
boxrsquos front panel Make sure that your TV is
out of standby and the correct AV input has
been selected on the TV
Your remote control does not
operate your Astro byond set
top box
(NOTE if your Astro
byond set top box is out
of standby then the IRindicator light on
itrsquos front panel should
flash when you press the
remote-control buttons)
Your Astro byond set top
box is still in standby
Press the standby button on your remote
control
Something is blocking the
path between your remote
control and your Astro byond
set top boxrsquos front panel
Ensure that nothing is blocking the path
Your remote controlrsquos
batteries need replacing
Replace all the batteries in your remote
control Never throw used batteries into a
fire Dispose of them in an environmentally-
responsible way (see page 2)
There is no sound or picture
or the picture is of poor
quality or looks blocky
Your satellite dish is not
connected properly to your
Astro byond set top box
Make sure that your satellite dish is
connected properly to your Astro byond
set top box
Your TV is not connected
properly to your Astro byondset top box
Make sure that your TV is connected
properly to your Astro byond set top boxyour TV is out of standby and the correct AV
input has been selected on the TV
Your satellite dish is not
pointing in the right
direction or has a faulty LNB
NOTE Severe weather
and heavy cloud cover
can cause this problem
Check the signal-level indicator If it is low
please contact Astro Customer Service for
further assistance
Before attempting to check the connections between your equipment please ensure that you have
disconnected them from the mains supply When you are done checking or reconnecting your equipment
safely reconnect them to the mains supply
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21
GENERAL PROBLEMS
Problem Possible cause Suggested solution
There are Smart Card error
messages
Your Astro byond set
top box cannot detect or
recognise your Smart Card
Make sure that you have the correct Astro
Smart Card and that it is properly inserted If
the messages persist please contact Astro
Customer Service
You have forgotten your PIN
code
Please contact Astro Customer Service to
reset the PIN code
Your Astro Smart Card does
not work with any other Astro
byond set top box that you
may have
Your Astro Smart Card will
work only with the Astro
byond set top box that it
came paired with It can not
be used with any other set
top box
Make sure that your Astro Smart Card is
used only with your Astro byond set top
box
The HDMI output of your
Astro byond set top box does
not seem to be functioning
In order to activate the
HDMI output you need to
subscribe to HD channels
Make sure that the Astro Smart Card is
inserted into your Astro byond set top box
If the problem still persists please contact
Astro Customer Service
The HDMI cable may not be
connected properly
Please ensure that the HDMI cable is
connected properly at each end
Your TV may be unable to
communicate properly withthe HDMI input
Turn the TV off and on
Your HD channels show
lsquoServices currently not
availablersquo while your other
channels are OK
Your Astro byond set top
box needs to be installed
properly without the use of
any cable splitters
Please call Astro Customer service to have
your Astro byond set top box correctly
installed
When viewing a HD channel
the other set top boxes in
your home no longer work
properly
Your Astro byond set
top box installation and
infrastructure requires it
to have a dedicated signal
source
Disconnect the splitter and connect the
signal source directly to your Astro byond
set top box
NOTE If you experience a problem even after the above checks please contact Astro Customer Service
for further assistance
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22
SPECIFICATION
Due to continued product improvement this specification may change without notice
GENERAL
Operating voltage 12 V DC 25 A
Power consumption 30 W (max)
Dimensions (W x D x H) 324 mm x 238 mm x 56 mm
Weight 15 kg (packed including accessories)
Operating temperature range +5 degC to +42 degC
Storage temperature range ndash20 degC to +70 degC
REAR983085PANEL CONNECTORSDC POWER 12 V DC 25 A
SAT-IN (satellite dish input) F-type female
AUDIO LEFT and RIGHT 2 x phono audio-out sockets
VIDEO Phono composite video-out socket
COMPONENT VIDEO Y Pb Pr 3 x RCA (phono) component video-out sockets
DIGITAL AUDIO Coaxial SPDIF connector RCACinch (female)
HDMI HDMI interface
USB 20 Host Port (Type A) (for future use)
NETWORK PORT RJ45 female (for future use)
FRONT983085PANEL CONNECTOR
USB 20 (for future use)
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23
NOTICES
Astro is a trademark of MEASAT Broadcast Network Systems Sdn Bhd (240064-A)
This product incorporates copyright protection technology that is protected by US patents and other
intellectual property rights Use of this copyright protection technology must be authorized by Macrovision
and is intended for home and other limited pay-per-view uses only unless otherwise authorized by
Macrovision Reverse engineering or disassembly is prohibited
HDMI the HDMI Logo and High-DefinitionMultimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC
Other trademarks listed herein are the property of their respective owners
OPEN SOURCE SOFTWARE
Certain components of the software contained in this product are subject to either
(i) the GNU General Public Licence (ldquoGPLrdquo)
(ii) the GNU Lesser General Public Licence (ldquoLGPLrdquo) or
(iii) OpenSSL license
In compliance with the GPL and LGPL Pace makes the source code of the Linux software libraries and
associated utilities it uses together with its modifications (if any) available to the public in source code format httpwwwpacecomopensourcerequest
OPEN SOURCE LICENSES
The software contained in this product may be covered by certain components consisting of free software or
open source software A list of these components and a copy of the relevant copyright notices and license
term notices that are required by such licenses are available at this web page
httpwwwpacecomopensourcelicense
This list may change from time to time and may depend on the model of product or the version of software
you have received If you are unable to access this web page and wish to have a copy of this list please
contact the Open Source Administrator at Pace plc Victoria Road Saltaire West Yorkshire BD18 3LF United
Kingdom To the extent the terms of these open source or free software l icenses prohibit any of the restrictionsin any end user license included with the product such restrictions will not apply to the applicable open
source or free software component
COPYRIGHT
This document is copyrighted and may not in whole or part be copied photocopied reproduced translated
or reduced to any electronic or machine-readable form without prior consent in writing from MEASAT
Broadcast Network Systems Sdn Bhd
copy 2009 MEASAT Broadcast Network Systems Sdn Bhd
All rights reserved
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24
NOTES
7182019 Setting Up the Astro Byond Box
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11
YOUR SMART CARD
INSERTING YOUR SMART CARDYou will need the supplied Astro Smart Card so that
you can receive Astro programmes and services on
your Astro byond set top box Insert it as follows and
leave it in your Astro byond set top box permanently
1 Hold your Astro Smart Card with the gold chip
uppermost and the arrow pointing towards your
Astro byond set top box
2 Insert your Smart Card into the front-panel slot
pushing it in as far as it will go without forcing it
Care for your Smart Card as follows
bull Donrsquot remove or insert your Smart Card
unnecessarily
bull Donrsquot bend your Smart Card
bull Keep your Smart Card dry Never clean it with
fluids ndash use a soft dry cloth
bull Keep your Smart Card away from heat and
sunlight small children and pets
Please use the Smart Card which came with your
Astro byond set top box Smart Cards from other set
top boxes will not work with your Astro byond set
top box
smart card
Please use your Smart Card only with the Astro byond set top box bearing the below serial number
Astro byond set top box serial number Smart Card number
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12
TV SETTINGS
You can access the TV Settings by navigating through the following screens
Home gt Settings gt Installation Settings gt TV Settings
In the Installation Settings screen enter your PIN code when prompted The default PIN code is 0000
Item Settings Comments
TV Type Standard Definition For TVs that support Standard Definition
High Definition For TVs that support High Definition
TV Aspect Ratio 43 For lsquostandardrsquo (43) TVs
169 For lsquowidescreenrsquo (169) TVs
Conversion for 169 input
video
(Determines how widescreen
(169) programmes are displayed
on a standard (43) TV ndash
available only if the TV Aspect
Ratio has been set to 43)
Letter Box The entire frame of the widescreen
programme will be displayed in a
standard (43) TV but the frame will not fil l
the screen There will be black bars on the
top and bottom of the frame
Pan Scan The side edges of the widescreen
programme will be cut-off but the entire
screen will be filled
Conversion for 43 input video
(Determines how standard (43)
programmes are displayed on a
widescreen (169) TV ndash available
only if the TV Aspect Ratio has
been set to 169)
Stretch
(Default if the TV Type is set
to Standard Definition)
The entire frame will stretch horizontally
to fill the screen
Pillar Box
(Default if the TV Type is set
to High Definition)
The entire frame will be displayed as if it
were on a standard TV with black bars on
either side of the frame
Default setting
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13
HD SETTINGS
You can access the HD Settings by navigating through the following screens
Home gt Settings gt Installation Settings gt HD Settings
In the Installation Settings screen enter your PIN code when prompted The default PIN code is 0000
Set the HD resolution to best match your TVrsquos native resolution The available settings are 576i 576p 720p and
1080i These settings are only applicable to the HDMI output of the Astro byond set top box
The recommended settings for various TV resolutions are shown below
TV Resolution Setting
1920 x 1080 1080i
1280 x 720 720p
852 x 576 576i 576p
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14
DIGITAL AUDIO SETTINGS
You can access the Digital Audio Settings by navigating through the following screens
Home gt Settings gt Your Settings gt Digital Audio Settings
The audio quality will depend on the Digital Audio Settings and the type of audio output used as shown
below
Channel type Digital Audio Setting Rear-panel audio outputs
HDMI Digital Audio Audio L amp R
Channel with
Dolby
Dolby Digital 51
(Digital Only)
Dolby Digital Dolby Digital No audio
Stereo
(Analogue and Digital)
Stereo Stereo Stereo
Channel without
Dolby
Dolby Digital 51
(Digital Only)
Stereo Stereo Stereo
Stereo
(Analogue and Digital)
Stereo Stereo Stereo
If you notice that the audio is not in sync with the video you may set the time delay accordingly to
compensate for this delay
B427-Installer-Iss1indd 14 180909 1153 PM
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15
YOUR REMOTE CONTROL
back
To return to the last-viewed
channel or to step back
through on-screen menus
standby (S)
To switch your Astro byond
set top box into or out of
standby
ok
To confirm a choice
or save settings
ch+ and chndash
To change channels by
stepping through them
To move around the on-screen
menus and displays
regbuttons for handling
recordings
G Rewind
K PauseB Play
L Stop
F Fast-forward
indicator
Lights up red to show that the
remote control is controlling
your Astro byond set top box
colour buttons
number buttons
To key in channel numbers to
change channel
To type in words on certain
on-screen displays
vol+ and volndash
To change the volume
Z
To turn sound off and on
I-II c
To select soundtrackand display subtitles To toggle between TV Aspect
Ratio settings (see page 12)
To remove on-screen menus
and return to normal viewing
tv
To launch TV guide
info
To display Channel Info
To display the synopsis in
Channel Pilot
Also used for some interactive
services
tv standby (S)
To switch TV into or
out of standby
To start recording
to an external hard disk
av
To cycle through TV inputs
For future use
apps
To launch interactive
applications
fav
To cycle through
favourite channels
home
To launch the Home menu
radio
To switch to the
radio channels
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16
YOUR REMOTE CONTROL
CONTROLLING YOUR TVrsquoS FEATURES WITH YOUR REMOTE CONTROLYou can use your remote control to control some of your TVrsquos features after you press the tv button Then you
can
bull turn your TV onoff using the tv S button
bull adjust the volume using vol+ and volndash
bull mute the volume using theZ button
bull select AV channels using the av button
First you must configure your remote control to use the correct TV Code for your brand of TV You can either
set the code yourself (Option 1) or let your remote control search for the correct code (Option 2)
The volume control and mute is by default set to control your Astro byond set top box even if the remotehas been set up properly Holding down ok and vol+ until the remote blinks twice will allow you to control
your TVrsquos volume To revert the remote to controlling your Astro byond set top boxrsquos volume hold down the
ok and vol- until the remote blinks 4 times
OPTION 1
1 Hold down tv S and ok together until the indicator blinks twice
2 Use the number buttons to enter a 4-digit TV Code for your brand of TV (see table on page 17)
3 If the code you entered is valid the indicator blinks twice
4 Verify if the other controllable TV functions are functioning
NOTE If the TV Code is invalid or you press an incorrect button the indicator blinks once for alonger period The previous settings are restored and the setup routine ends
OPTION 2
1 Hold down tvS and ok together until the indicator blinks twice
2 Press 9 ndash 9 ndash 1 The indicator will blink twice again
3 Press tv S button Aim the remote at the TV and press ch+
4 If the TV does not turn off after 3 seconds press ch+ again Keep repeating this until it the TV turns off If
the remote blinks 3 times after pressing ch+ that indicates that the remote has cycled through the entire
database and if you still cannot control your TV your TV is not supported by this remote Once the TV
responds proceed to step 5
5 Press ok The indicator blinks twice to confirm that the TV Code has been set
6 Verify if the other controllable TV functions are functioning
If you do not press any remote control buttons within a 20-second period during either setup
method the previous settings are restored and the setup routine ends
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17
YOUR REMOTE CONTROL
TV CODESIf a 4-digit code does not work try the next 4-digit code for your brand of TV
Samsung 0060 0812 0618 0178 0587 0009 0093 0556 1235 0108 0037 0217 0264 0370
0072 0156 1208 0766 0226 0814 0216 0290 0821 0163
Sony 1825 1505 0011 1651 0036 0650 1010 0037 0556 0093 0170 0074
Philips 0037 0556 1744 0772 1246 1304 0178 0108 0195 0087 0374 0760 0343 0595
0009 0200 0361 1521
Panasonic 0650 0226 1650 1636 0108 1310 0037 0556 0163 1208 0508 0896 0361 0853
1335 0367 0516 0548 0001
Toshiba 1508 0508 0060 0009 0714 0036 0156 1656 0070 0093 2060 0264 1935 04121164 0618 1582 0650 0821 1704 0217 0109 1457 1916 1908 0698 0037 0736
1556 1037
LG 1423 0001 0178 0037 0556 0876 0370 1768 0377 0009 0714 0060 0217 0108
0216 0290 0163 0606 0109 0698 0715 0823 0829 1556 1191 0247 0367 1681
1539
Pioneer 1260 0760 0011 0170 1457 0698 0109 0163 0037 0287 0556 0428 0370 0343
0361 0486 0512
Sharp 0093 0009 1393 0036 0491 0818 0256 1819 1163 0650 0294 0653 0412 0516
0200 0760 2214
JVC 0653 1818 0036 1153 0606 1653 0371 0508 0731 0683 0192 0218 0418 0093
0650If the brand of your TVrsquos Codes is not listed here please refer to the Astro website
(wwwastrocommy) for additional information
If you wish to clear the current TV Code that is programmed to the remote hold down tvS and ok together
until the indicator blinks twice Follow this up with 9 ndash 7 ndash 7 The indicator will blink twice again The remote
will still be able to control your Astro byond set top box
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18
ON983085SCREEN MESSAGES
If any of the following on-screen messages appear you may attempt the suggested solutions to resolve it
before contacting Astro Customer Service
On-screen message Possible cause Suggested solution
Please insert your Astro Smart
Card
Your Astro Smart Card is not
inserted in the smart card
slot of your Astro byond set
top box
Please insert your Astro Smart Card into
the smart card slot
Invalid Smart Card Please
insert your Astro Smart Card or
insert your Astro Smart Card
correctly
The smart card is not
inserted properly
Reinsert the smart card correctly
There is a mismatch in the
customer type of the Astro
Smart Card inserted in your
Astro byond set top box
Please insert the Astro Smart Card that
came with your Astro byond set top box
The smart card in your Astro
byond set top box is not an
Astro Smart Card
This channel is not included in
your subscription To subscribe
please call Astro customer
service
Your current subscription
does not include this
channel
Please contact Astro Customer Service if
you are interested in viewing the channel
Your Smart Card is inactivePlease call Astro customer
service to activate
Your Astro Smart Card hasnot been activated or has
been deactivated
Please contact Astro Customer Service toactivate the card Ensure that the smart
card is in your Astro byond set top box
powered up with the signal locked on
The Astro Smart Card has
not been in your Astro
byond set top box for
several months
Leave the Astro Smart Card for a couple of
hours inside the Astro byond set top box
powered up with the signal locked on
You have inserted the wrong
Smart Card Please insert the
correct Smart Card
You have inserted a smart
card from another set top
box Your Astro byond set
top box will work only with
the Astro Smart Card that it
came paired with
Insert the Astro Smart Card that came
paired with your Astro byond set top box
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19
ON983085SCREEN MESSAGES
On-screen message Possible cause Suggested solution
Services currently not
available
This may be a temporary
condition due to the rain If
this condition persists please
call Astro customer service
The satellite input is not
connected properly
Ensure that the satellite input is
connected properly
The dish is not be aligned
properly
Have an authorized installer align the dish
properly
Booking is not allowed when
Smart Card is removed
The Astro Smart Card is not
inserted in your Astro byond
set top box while you trying
to book a reminder
Insert your Astro Smart Card and retry
booking the reminder
You have already booked
the maximum numbers of
reminders
You have already booked 50
reminders
You can either delete some of the existing
reminders or book new reminders after
the existing reminders have lapsed
The following events start at
the same time Please cancel
one of the events to proceed
You have already set another
programme to start at the
same time thereby causing
a reminder conflict
You can either cancel the current booking
or continue booking a new reminder by
overwriting the old reminder
No favourite channels found You have not assigned any
channels to your favourite
channels list
You can access the Home menu using
the home button on the remote control
You can assign favourite channels bynavigating to
Settings gt User Settings gt Edit Favourites
You have already selected the
maximum number of favourite
channels
You have already selected
30 favourite channels
You need to delete some of your old
favourite channels to add additional
channels
This channel is blocked under
parental control
You have blocked this
channel using the Channel
Block function under
Parental Control
You can either enter the correct PIN code
to view the channel or switch to another
channel
You have already selected the
maximum number of blocked
channels
You have already selected
30 blocked channels
You need to delete some of the old
blocked channels to block
additional channels
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20
GENERAL PROBLEMS
Problem Possible cause Suggested solution
The display on the front panel
does not light upis not lit
Your Astro byond set top
box is not connected
Make sure the lead from the 12 V power
supply unit is properly plugged into your
Astro byond set top box Check that
the 12 V power supply unit is properly
connected to the mains supply and that
the mains supply is switched on There is no sound and picture
on your TV but your Astro
byond set top boxrsquos front
panel shows the time
Your Astro byond set top
box is still in standbyPress the standby button (S) on your
remote control or your Astro byond set top
boxrsquos front panel Make sure that your TV is
out of standby and the correct AV input has
been selected on the TV
Your remote control does not
operate your Astro byond set
top box
(NOTE if your Astro
byond set top box is out
of standby then the IRindicator light on
itrsquos front panel should
flash when you press the
remote-control buttons)
Your Astro byond set top
box is still in standby
Press the standby button on your remote
control
Something is blocking the
path between your remote
control and your Astro byond
set top boxrsquos front panel
Ensure that nothing is blocking the path
Your remote controlrsquos
batteries need replacing
Replace all the batteries in your remote
control Never throw used batteries into a
fire Dispose of them in an environmentally-
responsible way (see page 2)
There is no sound or picture
or the picture is of poor
quality or looks blocky
Your satellite dish is not
connected properly to your
Astro byond set top box
Make sure that your satellite dish is
connected properly to your Astro byond
set top box
Your TV is not connected
properly to your Astro byondset top box
Make sure that your TV is connected
properly to your Astro byond set top boxyour TV is out of standby and the correct AV
input has been selected on the TV
Your satellite dish is not
pointing in the right
direction or has a faulty LNB
NOTE Severe weather
and heavy cloud cover
can cause this problem
Check the signal-level indicator If it is low
please contact Astro Customer Service for
further assistance
Before attempting to check the connections between your equipment please ensure that you have
disconnected them from the mains supply When you are done checking or reconnecting your equipment
safely reconnect them to the mains supply
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21
GENERAL PROBLEMS
Problem Possible cause Suggested solution
There are Smart Card error
messages
Your Astro byond set
top box cannot detect or
recognise your Smart Card
Make sure that you have the correct Astro
Smart Card and that it is properly inserted If
the messages persist please contact Astro
Customer Service
You have forgotten your PIN
code
Please contact Astro Customer Service to
reset the PIN code
Your Astro Smart Card does
not work with any other Astro
byond set top box that you
may have
Your Astro Smart Card will
work only with the Astro
byond set top box that it
came paired with It can not
be used with any other set
top box
Make sure that your Astro Smart Card is
used only with your Astro byond set top
box
The HDMI output of your
Astro byond set top box does
not seem to be functioning
In order to activate the
HDMI output you need to
subscribe to HD channels
Make sure that the Astro Smart Card is
inserted into your Astro byond set top box
If the problem still persists please contact
Astro Customer Service
The HDMI cable may not be
connected properly
Please ensure that the HDMI cable is
connected properly at each end
Your TV may be unable to
communicate properly withthe HDMI input
Turn the TV off and on
Your HD channels show
lsquoServices currently not
availablersquo while your other
channels are OK
Your Astro byond set top
box needs to be installed
properly without the use of
any cable splitters
Please call Astro Customer service to have
your Astro byond set top box correctly
installed
When viewing a HD channel
the other set top boxes in
your home no longer work
properly
Your Astro byond set
top box installation and
infrastructure requires it
to have a dedicated signal
source
Disconnect the splitter and connect the
signal source directly to your Astro byond
set top box
NOTE If you experience a problem even after the above checks please contact Astro Customer Service
for further assistance
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22
SPECIFICATION
Due to continued product improvement this specification may change without notice
GENERAL
Operating voltage 12 V DC 25 A
Power consumption 30 W (max)
Dimensions (W x D x H) 324 mm x 238 mm x 56 mm
Weight 15 kg (packed including accessories)
Operating temperature range +5 degC to +42 degC
Storage temperature range ndash20 degC to +70 degC
REAR983085PANEL CONNECTORSDC POWER 12 V DC 25 A
SAT-IN (satellite dish input) F-type female
AUDIO LEFT and RIGHT 2 x phono audio-out sockets
VIDEO Phono composite video-out socket
COMPONENT VIDEO Y Pb Pr 3 x RCA (phono) component video-out sockets
DIGITAL AUDIO Coaxial SPDIF connector RCACinch (female)
HDMI HDMI interface
USB 20 Host Port (Type A) (for future use)
NETWORK PORT RJ45 female (for future use)
FRONT983085PANEL CONNECTOR
USB 20 (for future use)
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23
NOTICES
Astro is a trademark of MEASAT Broadcast Network Systems Sdn Bhd (240064-A)
This product incorporates copyright protection technology that is protected by US patents and other
intellectual property rights Use of this copyright protection technology must be authorized by Macrovision
and is intended for home and other limited pay-per-view uses only unless otherwise authorized by
Macrovision Reverse engineering or disassembly is prohibited
HDMI the HDMI Logo and High-DefinitionMultimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC
Other trademarks listed herein are the property of their respective owners
OPEN SOURCE SOFTWARE
Certain components of the software contained in this product are subject to either
(i) the GNU General Public Licence (ldquoGPLrdquo)
(ii) the GNU Lesser General Public Licence (ldquoLGPLrdquo) or
(iii) OpenSSL license
In compliance with the GPL and LGPL Pace makes the source code of the Linux software libraries and
associated utilities it uses together with its modifications (if any) available to the public in source code format httpwwwpacecomopensourcerequest
OPEN SOURCE LICENSES
The software contained in this product may be covered by certain components consisting of free software or
open source software A list of these components and a copy of the relevant copyright notices and license
term notices that are required by such licenses are available at this web page
httpwwwpacecomopensourcelicense
This list may change from time to time and may depend on the model of product or the version of software
you have received If you are unable to access this web page and wish to have a copy of this list please
contact the Open Source Administrator at Pace plc Victoria Road Saltaire West Yorkshire BD18 3LF United
Kingdom To the extent the terms of these open source or free software l icenses prohibit any of the restrictionsin any end user license included with the product such restrictions will not apply to the applicable open
source or free software component
COPYRIGHT
This document is copyrighted and may not in whole or part be copied photocopied reproduced translated
or reduced to any electronic or machine-readable form without prior consent in writing from MEASAT
Broadcast Network Systems Sdn Bhd
copy 2009 MEASAT Broadcast Network Systems Sdn Bhd
All rights reserved
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24
NOTES
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12
TV SETTINGS
You can access the TV Settings by navigating through the following screens
Home gt Settings gt Installation Settings gt TV Settings
In the Installation Settings screen enter your PIN code when prompted The default PIN code is 0000
Item Settings Comments
TV Type Standard Definition For TVs that support Standard Definition
High Definition For TVs that support High Definition
TV Aspect Ratio 43 For lsquostandardrsquo (43) TVs
169 For lsquowidescreenrsquo (169) TVs
Conversion for 169 input
video
(Determines how widescreen
(169) programmes are displayed
on a standard (43) TV ndash
available only if the TV Aspect
Ratio has been set to 43)
Letter Box The entire frame of the widescreen
programme will be displayed in a
standard (43) TV but the frame will not fil l
the screen There will be black bars on the
top and bottom of the frame
Pan Scan The side edges of the widescreen
programme will be cut-off but the entire
screen will be filled
Conversion for 43 input video
(Determines how standard (43)
programmes are displayed on a
widescreen (169) TV ndash available
only if the TV Aspect Ratio has
been set to 169)
Stretch
(Default if the TV Type is set
to Standard Definition)
The entire frame will stretch horizontally
to fill the screen
Pillar Box
(Default if the TV Type is set
to High Definition)
The entire frame will be displayed as if it
were on a standard TV with black bars on
either side of the frame
Default setting
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13
HD SETTINGS
You can access the HD Settings by navigating through the following screens
Home gt Settings gt Installation Settings gt HD Settings
In the Installation Settings screen enter your PIN code when prompted The default PIN code is 0000
Set the HD resolution to best match your TVrsquos native resolution The available settings are 576i 576p 720p and
1080i These settings are only applicable to the HDMI output of the Astro byond set top box
The recommended settings for various TV resolutions are shown below
TV Resolution Setting
1920 x 1080 1080i
1280 x 720 720p
852 x 576 576i 576p
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14
DIGITAL AUDIO SETTINGS
You can access the Digital Audio Settings by navigating through the following screens
Home gt Settings gt Your Settings gt Digital Audio Settings
The audio quality will depend on the Digital Audio Settings and the type of audio output used as shown
below
Channel type Digital Audio Setting Rear-panel audio outputs
HDMI Digital Audio Audio L amp R
Channel with
Dolby
Dolby Digital 51
(Digital Only)
Dolby Digital Dolby Digital No audio
Stereo
(Analogue and Digital)
Stereo Stereo Stereo
Channel without
Dolby
Dolby Digital 51
(Digital Only)
Stereo Stereo Stereo
Stereo
(Analogue and Digital)
Stereo Stereo Stereo
If you notice that the audio is not in sync with the video you may set the time delay accordingly to
compensate for this delay
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15
YOUR REMOTE CONTROL
back
To return to the last-viewed
channel or to step back
through on-screen menus
standby (S)
To switch your Astro byond
set top box into or out of
standby
ok
To confirm a choice
or save settings
ch+ and chndash
To change channels by
stepping through them
To move around the on-screen
menus and displays
regbuttons for handling
recordings
G Rewind
K PauseB Play
L Stop
F Fast-forward
indicator
Lights up red to show that the
remote control is controlling
your Astro byond set top box
colour buttons
number buttons
To key in channel numbers to
change channel
To type in words on certain
on-screen displays
vol+ and volndash
To change the volume
Z
To turn sound off and on
I-II c
To select soundtrackand display subtitles To toggle between TV Aspect
Ratio settings (see page 12)
To remove on-screen menus
and return to normal viewing
tv
To launch TV guide
info
To display Channel Info
To display the synopsis in
Channel Pilot
Also used for some interactive
services
tv standby (S)
To switch TV into or
out of standby
To start recording
to an external hard disk
av
To cycle through TV inputs
For future use
apps
To launch interactive
applications
fav
To cycle through
favourite channels
home
To launch the Home menu
radio
To switch to the
radio channels
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16
YOUR REMOTE CONTROL
CONTROLLING YOUR TVrsquoS FEATURES WITH YOUR REMOTE CONTROLYou can use your remote control to control some of your TVrsquos features after you press the tv button Then you
can
bull turn your TV onoff using the tv S button
bull adjust the volume using vol+ and volndash
bull mute the volume using theZ button
bull select AV channels using the av button
First you must configure your remote control to use the correct TV Code for your brand of TV You can either
set the code yourself (Option 1) or let your remote control search for the correct code (Option 2)
The volume control and mute is by default set to control your Astro byond set top box even if the remotehas been set up properly Holding down ok and vol+ until the remote blinks twice will allow you to control
your TVrsquos volume To revert the remote to controlling your Astro byond set top boxrsquos volume hold down the
ok and vol- until the remote blinks 4 times
OPTION 1
1 Hold down tv S and ok together until the indicator blinks twice
2 Use the number buttons to enter a 4-digit TV Code for your brand of TV (see table on page 17)
3 If the code you entered is valid the indicator blinks twice
4 Verify if the other controllable TV functions are functioning
NOTE If the TV Code is invalid or you press an incorrect button the indicator blinks once for alonger period The previous settings are restored and the setup routine ends
OPTION 2
1 Hold down tvS and ok together until the indicator blinks twice
2 Press 9 ndash 9 ndash 1 The indicator will blink twice again
3 Press tv S button Aim the remote at the TV and press ch+
4 If the TV does not turn off after 3 seconds press ch+ again Keep repeating this until it the TV turns off If
the remote blinks 3 times after pressing ch+ that indicates that the remote has cycled through the entire
database and if you still cannot control your TV your TV is not supported by this remote Once the TV
responds proceed to step 5
5 Press ok The indicator blinks twice to confirm that the TV Code has been set
6 Verify if the other controllable TV functions are functioning
If you do not press any remote control buttons within a 20-second period during either setup
method the previous settings are restored and the setup routine ends
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17
YOUR REMOTE CONTROL
TV CODESIf a 4-digit code does not work try the next 4-digit code for your brand of TV
Samsung 0060 0812 0618 0178 0587 0009 0093 0556 1235 0108 0037 0217 0264 0370
0072 0156 1208 0766 0226 0814 0216 0290 0821 0163
Sony 1825 1505 0011 1651 0036 0650 1010 0037 0556 0093 0170 0074
Philips 0037 0556 1744 0772 1246 1304 0178 0108 0195 0087 0374 0760 0343 0595
0009 0200 0361 1521
Panasonic 0650 0226 1650 1636 0108 1310 0037 0556 0163 1208 0508 0896 0361 0853
1335 0367 0516 0548 0001
Toshiba 1508 0508 0060 0009 0714 0036 0156 1656 0070 0093 2060 0264 1935 04121164 0618 1582 0650 0821 1704 0217 0109 1457 1916 1908 0698 0037 0736
1556 1037
LG 1423 0001 0178 0037 0556 0876 0370 1768 0377 0009 0714 0060 0217 0108
0216 0290 0163 0606 0109 0698 0715 0823 0829 1556 1191 0247 0367 1681
1539
Pioneer 1260 0760 0011 0170 1457 0698 0109 0163 0037 0287 0556 0428 0370 0343
0361 0486 0512
Sharp 0093 0009 1393 0036 0491 0818 0256 1819 1163 0650 0294 0653 0412 0516
0200 0760 2214
JVC 0653 1818 0036 1153 0606 1653 0371 0508 0731 0683 0192 0218 0418 0093
0650If the brand of your TVrsquos Codes is not listed here please refer to the Astro website
(wwwastrocommy) for additional information
If you wish to clear the current TV Code that is programmed to the remote hold down tvS and ok together
until the indicator blinks twice Follow this up with 9 ndash 7 ndash 7 The indicator will blink twice again The remote
will still be able to control your Astro byond set top box
B427-Installer-Iss1indd 17 180909 1153 PM
7182019 Setting Up the Astro Byond Box
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18
ON983085SCREEN MESSAGES
If any of the following on-screen messages appear you may attempt the suggested solutions to resolve it
before contacting Astro Customer Service
On-screen message Possible cause Suggested solution
Please insert your Astro Smart
Card
Your Astro Smart Card is not
inserted in the smart card
slot of your Astro byond set
top box
Please insert your Astro Smart Card into
the smart card slot
Invalid Smart Card Please
insert your Astro Smart Card or
insert your Astro Smart Card
correctly
The smart card is not
inserted properly
Reinsert the smart card correctly
There is a mismatch in the
customer type of the Astro
Smart Card inserted in your
Astro byond set top box
Please insert the Astro Smart Card that
came with your Astro byond set top box
The smart card in your Astro
byond set top box is not an
Astro Smart Card
This channel is not included in
your subscription To subscribe
please call Astro customer
service
Your current subscription
does not include this
channel
Please contact Astro Customer Service if
you are interested in viewing the channel
Your Smart Card is inactivePlease call Astro customer
service to activate
Your Astro Smart Card hasnot been activated or has
been deactivated
Please contact Astro Customer Service toactivate the card Ensure that the smart
card is in your Astro byond set top box
powered up with the signal locked on
The Astro Smart Card has
not been in your Astro
byond set top box for
several months
Leave the Astro Smart Card for a couple of
hours inside the Astro byond set top box
powered up with the signal locked on
You have inserted the wrong
Smart Card Please insert the
correct Smart Card
You have inserted a smart
card from another set top
box Your Astro byond set
top box will work only with
the Astro Smart Card that it
came paired with
Insert the Astro Smart Card that came
paired with your Astro byond set top box
B427-Installer-Iss1indd 18 180909 1153 PM
7182019 Setting Up the Astro Byond Box
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19
ON983085SCREEN MESSAGES
On-screen message Possible cause Suggested solution
Services currently not
available
This may be a temporary
condition due to the rain If
this condition persists please
call Astro customer service
The satellite input is not
connected properly
Ensure that the satellite input is
connected properly
The dish is not be aligned
properly
Have an authorized installer align the dish
properly
Booking is not allowed when
Smart Card is removed
The Astro Smart Card is not
inserted in your Astro byond
set top box while you trying
to book a reminder
Insert your Astro Smart Card and retry
booking the reminder
You have already booked
the maximum numbers of
reminders
You have already booked 50
reminders
You can either delete some of the existing
reminders or book new reminders after
the existing reminders have lapsed
The following events start at
the same time Please cancel
one of the events to proceed
You have already set another
programme to start at the
same time thereby causing
a reminder conflict
You can either cancel the current booking
or continue booking a new reminder by
overwriting the old reminder
No favourite channels found You have not assigned any
channels to your favourite
channels list
You can access the Home menu using
the home button on the remote control
You can assign favourite channels bynavigating to
Settings gt User Settings gt Edit Favourites
You have already selected the
maximum number of favourite
channels
You have already selected
30 favourite channels
You need to delete some of your old
favourite channels to add additional
channels
This channel is blocked under
parental control
You have blocked this
channel using the Channel
Block function under
Parental Control
You can either enter the correct PIN code
to view the channel or switch to another
channel
You have already selected the
maximum number of blocked
channels
You have already selected
30 blocked channels
You need to delete some of the old
blocked channels to block
additional channels
B427-Installer-Iss1indd 19 180909 1153 PM
7182019 Setting Up the Astro Byond Box
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20
GENERAL PROBLEMS
Problem Possible cause Suggested solution
The display on the front panel
does not light upis not lit
Your Astro byond set top
box is not connected
Make sure the lead from the 12 V power
supply unit is properly plugged into your
Astro byond set top box Check that
the 12 V power supply unit is properly
connected to the mains supply and that
the mains supply is switched on There is no sound and picture
on your TV but your Astro
byond set top boxrsquos front
panel shows the time
Your Astro byond set top
box is still in standbyPress the standby button (S) on your
remote control or your Astro byond set top
boxrsquos front panel Make sure that your TV is
out of standby and the correct AV input has
been selected on the TV
Your remote control does not
operate your Astro byond set
top box
(NOTE if your Astro
byond set top box is out
of standby then the IRindicator light on
itrsquos front panel should
flash when you press the
remote-control buttons)
Your Astro byond set top
box is still in standby
Press the standby button on your remote
control
Something is blocking the
path between your remote
control and your Astro byond
set top boxrsquos front panel
Ensure that nothing is blocking the path
Your remote controlrsquos
batteries need replacing
Replace all the batteries in your remote
control Never throw used batteries into a
fire Dispose of them in an environmentally-
responsible way (see page 2)
There is no sound or picture
or the picture is of poor
quality or looks blocky
Your satellite dish is not
connected properly to your
Astro byond set top box
Make sure that your satellite dish is
connected properly to your Astro byond
set top box
Your TV is not connected
properly to your Astro byondset top box
Make sure that your TV is connected
properly to your Astro byond set top boxyour TV is out of standby and the correct AV
input has been selected on the TV
Your satellite dish is not
pointing in the right
direction or has a faulty LNB
NOTE Severe weather
and heavy cloud cover
can cause this problem
Check the signal-level indicator If it is low
please contact Astro Customer Service for
further assistance
Before attempting to check the connections between your equipment please ensure that you have
disconnected them from the mains supply When you are done checking or reconnecting your equipment
safely reconnect them to the mains supply
B427-Installer-Iss1indd 20 180909 1153 PM
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21
GENERAL PROBLEMS
Problem Possible cause Suggested solution
There are Smart Card error
messages
Your Astro byond set
top box cannot detect or
recognise your Smart Card
Make sure that you have the correct Astro
Smart Card and that it is properly inserted If
the messages persist please contact Astro
Customer Service
You have forgotten your PIN
code
Please contact Astro Customer Service to
reset the PIN code
Your Astro Smart Card does
not work with any other Astro
byond set top box that you
may have
Your Astro Smart Card will
work only with the Astro
byond set top box that it
came paired with It can not
be used with any other set
top box
Make sure that your Astro Smart Card is
used only with your Astro byond set top
box
The HDMI output of your
Astro byond set top box does
not seem to be functioning
In order to activate the
HDMI output you need to
subscribe to HD channels
Make sure that the Astro Smart Card is
inserted into your Astro byond set top box
If the problem still persists please contact
Astro Customer Service
The HDMI cable may not be
connected properly
Please ensure that the HDMI cable is
connected properly at each end
Your TV may be unable to
communicate properly withthe HDMI input
Turn the TV off and on
Your HD channels show
lsquoServices currently not
availablersquo while your other
channels are OK
Your Astro byond set top
box needs to be installed
properly without the use of
any cable splitters
Please call Astro Customer service to have
your Astro byond set top box correctly
installed
When viewing a HD channel
the other set top boxes in
your home no longer work
properly
Your Astro byond set
top box installation and
infrastructure requires it
to have a dedicated signal
source
Disconnect the splitter and connect the
signal source directly to your Astro byond
set top box
NOTE If you experience a problem even after the above checks please contact Astro Customer Service
for further assistance
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22
SPECIFICATION
Due to continued product improvement this specification may change without notice
GENERAL
Operating voltage 12 V DC 25 A
Power consumption 30 W (max)
Dimensions (W x D x H) 324 mm x 238 mm x 56 mm
Weight 15 kg (packed including accessories)
Operating temperature range +5 degC to +42 degC
Storage temperature range ndash20 degC to +70 degC
REAR983085PANEL CONNECTORSDC POWER 12 V DC 25 A
SAT-IN (satellite dish input) F-type female
AUDIO LEFT and RIGHT 2 x phono audio-out sockets
VIDEO Phono composite video-out socket
COMPONENT VIDEO Y Pb Pr 3 x RCA (phono) component video-out sockets
DIGITAL AUDIO Coaxial SPDIF connector RCACinch (female)
HDMI HDMI interface
USB 20 Host Port (Type A) (for future use)
NETWORK PORT RJ45 female (for future use)
FRONT983085PANEL CONNECTOR
USB 20 (for future use)
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23
NOTICES
Astro is a trademark of MEASAT Broadcast Network Systems Sdn Bhd (240064-A)
This product incorporates copyright protection technology that is protected by US patents and other
intellectual property rights Use of this copyright protection technology must be authorized by Macrovision
and is intended for home and other limited pay-per-view uses only unless otherwise authorized by
Macrovision Reverse engineering or disassembly is prohibited
HDMI the HDMI Logo and High-DefinitionMultimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC
Other trademarks listed herein are the property of their respective owners
OPEN SOURCE SOFTWARE
Certain components of the software contained in this product are subject to either
(i) the GNU General Public Licence (ldquoGPLrdquo)
(ii) the GNU Lesser General Public Licence (ldquoLGPLrdquo) or
(iii) OpenSSL license
In compliance with the GPL and LGPL Pace makes the source code of the Linux software libraries and
associated utilities it uses together with its modifications (if any) available to the public in source code format httpwwwpacecomopensourcerequest
OPEN SOURCE LICENSES
The software contained in this product may be covered by certain components consisting of free software or
open source software A list of these components and a copy of the relevant copyright notices and license
term notices that are required by such licenses are available at this web page
httpwwwpacecomopensourcelicense
This list may change from time to time and may depend on the model of product or the version of software
you have received If you are unable to access this web page and wish to have a copy of this list please
contact the Open Source Administrator at Pace plc Victoria Road Saltaire West Yorkshire BD18 3LF United
Kingdom To the extent the terms of these open source or free software l icenses prohibit any of the restrictionsin any end user license included with the product such restrictions will not apply to the applicable open
source or free software component
COPYRIGHT
This document is copyrighted and may not in whole or part be copied photocopied reproduced translated
or reduced to any electronic or machine-readable form without prior consent in writing from MEASAT
Broadcast Network Systems Sdn Bhd
copy 2009 MEASAT Broadcast Network Systems Sdn Bhd
All rights reserved
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24
NOTES
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13
HD SETTINGS
You can access the HD Settings by navigating through the following screens
Home gt Settings gt Installation Settings gt HD Settings
In the Installation Settings screen enter your PIN code when prompted The default PIN code is 0000
Set the HD resolution to best match your TVrsquos native resolution The available settings are 576i 576p 720p and
1080i These settings are only applicable to the HDMI output of the Astro byond set top box
The recommended settings for various TV resolutions are shown below
TV Resolution Setting
1920 x 1080 1080i
1280 x 720 720p
852 x 576 576i 576p
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14
DIGITAL AUDIO SETTINGS
You can access the Digital Audio Settings by navigating through the following screens
Home gt Settings gt Your Settings gt Digital Audio Settings
The audio quality will depend on the Digital Audio Settings and the type of audio output used as shown
below
Channel type Digital Audio Setting Rear-panel audio outputs
HDMI Digital Audio Audio L amp R
Channel with
Dolby
Dolby Digital 51
(Digital Only)
Dolby Digital Dolby Digital No audio
Stereo
(Analogue and Digital)
Stereo Stereo Stereo
Channel without
Dolby
Dolby Digital 51
(Digital Only)
Stereo Stereo Stereo
Stereo
(Analogue and Digital)
Stereo Stereo Stereo
If you notice that the audio is not in sync with the video you may set the time delay accordingly to
compensate for this delay
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15
YOUR REMOTE CONTROL
back
To return to the last-viewed
channel or to step back
through on-screen menus
standby (S)
To switch your Astro byond
set top box into or out of
standby
ok
To confirm a choice
or save settings
ch+ and chndash
To change channels by
stepping through them
To move around the on-screen
menus and displays
regbuttons for handling
recordings
G Rewind
K PauseB Play
L Stop
F Fast-forward
indicator
Lights up red to show that the
remote control is controlling
your Astro byond set top box
colour buttons
number buttons
To key in channel numbers to
change channel
To type in words on certain
on-screen displays
vol+ and volndash
To change the volume
Z
To turn sound off and on
I-II c
To select soundtrackand display subtitles To toggle between TV Aspect
Ratio settings (see page 12)
To remove on-screen menus
and return to normal viewing
tv
To launch TV guide
info
To display Channel Info
To display the synopsis in
Channel Pilot
Also used for some interactive
services
tv standby (S)
To switch TV into or
out of standby
To start recording
to an external hard disk
av
To cycle through TV inputs
For future use
apps
To launch interactive
applications
fav
To cycle through
favourite channels
home
To launch the Home menu
radio
To switch to the
radio channels
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16
YOUR REMOTE CONTROL
CONTROLLING YOUR TVrsquoS FEATURES WITH YOUR REMOTE CONTROLYou can use your remote control to control some of your TVrsquos features after you press the tv button Then you
can
bull turn your TV onoff using the tv S button
bull adjust the volume using vol+ and volndash
bull mute the volume using theZ button
bull select AV channels using the av button
First you must configure your remote control to use the correct TV Code for your brand of TV You can either
set the code yourself (Option 1) or let your remote control search for the correct code (Option 2)
The volume control and mute is by default set to control your Astro byond set top box even if the remotehas been set up properly Holding down ok and vol+ until the remote blinks twice will allow you to control
your TVrsquos volume To revert the remote to controlling your Astro byond set top boxrsquos volume hold down the
ok and vol- until the remote blinks 4 times
OPTION 1
1 Hold down tv S and ok together until the indicator blinks twice
2 Use the number buttons to enter a 4-digit TV Code for your brand of TV (see table on page 17)
3 If the code you entered is valid the indicator blinks twice
4 Verify if the other controllable TV functions are functioning
NOTE If the TV Code is invalid or you press an incorrect button the indicator blinks once for alonger period The previous settings are restored and the setup routine ends
OPTION 2
1 Hold down tvS and ok together until the indicator blinks twice
2 Press 9 ndash 9 ndash 1 The indicator will blink twice again
3 Press tv S button Aim the remote at the TV and press ch+
4 If the TV does not turn off after 3 seconds press ch+ again Keep repeating this until it the TV turns off If
the remote blinks 3 times after pressing ch+ that indicates that the remote has cycled through the entire
database and if you still cannot control your TV your TV is not supported by this remote Once the TV
responds proceed to step 5
5 Press ok The indicator blinks twice to confirm that the TV Code has been set
6 Verify if the other controllable TV functions are functioning
If you do not press any remote control buttons within a 20-second period during either setup
method the previous settings are restored and the setup routine ends
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17
YOUR REMOTE CONTROL
TV CODESIf a 4-digit code does not work try the next 4-digit code for your brand of TV
Samsung 0060 0812 0618 0178 0587 0009 0093 0556 1235 0108 0037 0217 0264 0370
0072 0156 1208 0766 0226 0814 0216 0290 0821 0163
Sony 1825 1505 0011 1651 0036 0650 1010 0037 0556 0093 0170 0074
Philips 0037 0556 1744 0772 1246 1304 0178 0108 0195 0087 0374 0760 0343 0595
0009 0200 0361 1521
Panasonic 0650 0226 1650 1636 0108 1310 0037 0556 0163 1208 0508 0896 0361 0853
1335 0367 0516 0548 0001
Toshiba 1508 0508 0060 0009 0714 0036 0156 1656 0070 0093 2060 0264 1935 04121164 0618 1582 0650 0821 1704 0217 0109 1457 1916 1908 0698 0037 0736
1556 1037
LG 1423 0001 0178 0037 0556 0876 0370 1768 0377 0009 0714 0060 0217 0108
0216 0290 0163 0606 0109 0698 0715 0823 0829 1556 1191 0247 0367 1681
1539
Pioneer 1260 0760 0011 0170 1457 0698 0109 0163 0037 0287 0556 0428 0370 0343
0361 0486 0512
Sharp 0093 0009 1393 0036 0491 0818 0256 1819 1163 0650 0294 0653 0412 0516
0200 0760 2214
JVC 0653 1818 0036 1153 0606 1653 0371 0508 0731 0683 0192 0218 0418 0093
0650If the brand of your TVrsquos Codes is not listed here please refer to the Astro website
(wwwastrocommy) for additional information
If you wish to clear the current TV Code that is programmed to the remote hold down tvS and ok together
until the indicator blinks twice Follow this up with 9 ndash 7 ndash 7 The indicator will blink twice again The remote
will still be able to control your Astro byond set top box
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18
ON983085SCREEN MESSAGES
If any of the following on-screen messages appear you may attempt the suggested solutions to resolve it
before contacting Astro Customer Service
On-screen message Possible cause Suggested solution
Please insert your Astro Smart
Card
Your Astro Smart Card is not
inserted in the smart card
slot of your Astro byond set
top box
Please insert your Astro Smart Card into
the smart card slot
Invalid Smart Card Please
insert your Astro Smart Card or
insert your Astro Smart Card
correctly
The smart card is not
inserted properly
Reinsert the smart card correctly
There is a mismatch in the
customer type of the Astro
Smart Card inserted in your
Astro byond set top box
Please insert the Astro Smart Card that
came with your Astro byond set top box
The smart card in your Astro
byond set top box is not an
Astro Smart Card
This channel is not included in
your subscription To subscribe
please call Astro customer
service
Your current subscription
does not include this
channel
Please contact Astro Customer Service if
you are interested in viewing the channel
Your Smart Card is inactivePlease call Astro customer
service to activate
Your Astro Smart Card hasnot been activated or has
been deactivated
Please contact Astro Customer Service toactivate the card Ensure that the smart
card is in your Astro byond set top box
powered up with the signal locked on
The Astro Smart Card has
not been in your Astro
byond set top box for
several months
Leave the Astro Smart Card for a couple of
hours inside the Astro byond set top box
powered up with the signal locked on
You have inserted the wrong
Smart Card Please insert the
correct Smart Card
You have inserted a smart
card from another set top
box Your Astro byond set
top box will work only with
the Astro Smart Card that it
came paired with
Insert the Astro Smart Card that came
paired with your Astro byond set top box
B427-Installer-Iss1indd 18 180909 1153 PM
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19
ON983085SCREEN MESSAGES
On-screen message Possible cause Suggested solution
Services currently not
available
This may be a temporary
condition due to the rain If
this condition persists please
call Astro customer service
The satellite input is not
connected properly
Ensure that the satellite input is
connected properly
The dish is not be aligned
properly
Have an authorized installer align the dish
properly
Booking is not allowed when
Smart Card is removed
The Astro Smart Card is not
inserted in your Astro byond
set top box while you trying
to book a reminder
Insert your Astro Smart Card and retry
booking the reminder
You have already booked
the maximum numbers of
reminders
You have already booked 50
reminders
You can either delete some of the existing
reminders or book new reminders after
the existing reminders have lapsed
The following events start at
the same time Please cancel
one of the events to proceed
You have already set another
programme to start at the
same time thereby causing
a reminder conflict
You can either cancel the current booking
or continue booking a new reminder by
overwriting the old reminder
No favourite channels found You have not assigned any
channels to your favourite
channels list
You can access the Home menu using
the home button on the remote control
You can assign favourite channels bynavigating to
Settings gt User Settings gt Edit Favourites
You have already selected the
maximum number of favourite
channels
You have already selected
30 favourite channels
You need to delete some of your old
favourite channels to add additional
channels
This channel is blocked under
parental control
You have blocked this
channel using the Channel
Block function under
Parental Control
You can either enter the correct PIN code
to view the channel or switch to another
channel
You have already selected the
maximum number of blocked
channels
You have already selected
30 blocked channels
You need to delete some of the old
blocked channels to block
additional channels
B427-Installer-Iss1indd 19 180909 1153 PM
7182019 Setting Up the Astro Byond Box
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20
GENERAL PROBLEMS
Problem Possible cause Suggested solution
The display on the front panel
does not light upis not lit
Your Astro byond set top
box is not connected
Make sure the lead from the 12 V power
supply unit is properly plugged into your
Astro byond set top box Check that
the 12 V power supply unit is properly
connected to the mains supply and that
the mains supply is switched on There is no sound and picture
on your TV but your Astro
byond set top boxrsquos front
panel shows the time
Your Astro byond set top
box is still in standbyPress the standby button (S) on your
remote control or your Astro byond set top
boxrsquos front panel Make sure that your TV is
out of standby and the correct AV input has
been selected on the TV
Your remote control does not
operate your Astro byond set
top box
(NOTE if your Astro
byond set top box is out
of standby then the IRindicator light on
itrsquos front panel should
flash when you press the
remote-control buttons)
Your Astro byond set top
box is still in standby
Press the standby button on your remote
control
Something is blocking the
path between your remote
control and your Astro byond
set top boxrsquos front panel
Ensure that nothing is blocking the path
Your remote controlrsquos
batteries need replacing
Replace all the batteries in your remote
control Never throw used batteries into a
fire Dispose of them in an environmentally-
responsible way (see page 2)
There is no sound or picture
or the picture is of poor
quality or looks blocky
Your satellite dish is not
connected properly to your
Astro byond set top box
Make sure that your satellite dish is
connected properly to your Astro byond
set top box
Your TV is not connected
properly to your Astro byondset top box
Make sure that your TV is connected
properly to your Astro byond set top boxyour TV is out of standby and the correct AV
input has been selected on the TV
Your satellite dish is not
pointing in the right
direction or has a faulty LNB
NOTE Severe weather
and heavy cloud cover
can cause this problem
Check the signal-level indicator If it is low
please contact Astro Customer Service for
further assistance
Before attempting to check the connections between your equipment please ensure that you have
disconnected them from the mains supply When you are done checking or reconnecting your equipment
safely reconnect them to the mains supply
B427-Installer-Iss1indd 20 180909 1153 PM
7182019 Setting Up the Astro Byond Box
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21
GENERAL PROBLEMS
Problem Possible cause Suggested solution
There are Smart Card error
messages
Your Astro byond set
top box cannot detect or
recognise your Smart Card
Make sure that you have the correct Astro
Smart Card and that it is properly inserted If
the messages persist please contact Astro
Customer Service
You have forgotten your PIN
code
Please contact Astro Customer Service to
reset the PIN code
Your Astro Smart Card does
not work with any other Astro
byond set top box that you
may have
Your Astro Smart Card will
work only with the Astro
byond set top box that it
came paired with It can not
be used with any other set
top box
Make sure that your Astro Smart Card is
used only with your Astro byond set top
box
The HDMI output of your
Astro byond set top box does
not seem to be functioning
In order to activate the
HDMI output you need to
subscribe to HD channels
Make sure that the Astro Smart Card is
inserted into your Astro byond set top box
If the problem still persists please contact
Astro Customer Service
The HDMI cable may not be
connected properly
Please ensure that the HDMI cable is
connected properly at each end
Your TV may be unable to
communicate properly withthe HDMI input
Turn the TV off and on
Your HD channels show
lsquoServices currently not
availablersquo while your other
channels are OK
Your Astro byond set top
box needs to be installed
properly without the use of
any cable splitters
Please call Astro Customer service to have
your Astro byond set top box correctly
installed
When viewing a HD channel
the other set top boxes in
your home no longer work
properly
Your Astro byond set
top box installation and
infrastructure requires it
to have a dedicated signal
source
Disconnect the splitter and connect the
signal source directly to your Astro byond
set top box
NOTE If you experience a problem even after the above checks please contact Astro Customer Service
for further assistance
B427-Installer-Iss1indd 21 180909 1153 PM
7182019 Setting Up the Astro Byond Box
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22
SPECIFICATION
Due to continued product improvement this specification may change without notice
GENERAL
Operating voltage 12 V DC 25 A
Power consumption 30 W (max)
Dimensions (W x D x H) 324 mm x 238 mm x 56 mm
Weight 15 kg (packed including accessories)
Operating temperature range +5 degC to +42 degC
Storage temperature range ndash20 degC to +70 degC
REAR983085PANEL CONNECTORSDC POWER 12 V DC 25 A
SAT-IN (satellite dish input) F-type female
AUDIO LEFT and RIGHT 2 x phono audio-out sockets
VIDEO Phono composite video-out socket
COMPONENT VIDEO Y Pb Pr 3 x RCA (phono) component video-out sockets
DIGITAL AUDIO Coaxial SPDIF connector RCACinch (female)
HDMI HDMI interface
USB 20 Host Port (Type A) (for future use)
NETWORK PORT RJ45 female (for future use)
FRONT983085PANEL CONNECTOR
USB 20 (for future use)
B427-Installer-Iss1indd 22 180909 1153 PM
7182019 Setting Up the Astro Byond Box
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23
NOTICES
Astro is a trademark of MEASAT Broadcast Network Systems Sdn Bhd (240064-A)
This product incorporates copyright protection technology that is protected by US patents and other
intellectual property rights Use of this copyright protection technology must be authorized by Macrovision
and is intended for home and other limited pay-per-view uses only unless otherwise authorized by
Macrovision Reverse engineering or disassembly is prohibited
HDMI the HDMI Logo and High-DefinitionMultimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC
Other trademarks listed herein are the property of their respective owners
OPEN SOURCE SOFTWARE
Certain components of the software contained in this product are subject to either
(i) the GNU General Public Licence (ldquoGPLrdquo)
(ii) the GNU Lesser General Public Licence (ldquoLGPLrdquo) or
(iii) OpenSSL license
In compliance with the GPL and LGPL Pace makes the source code of the Linux software libraries and
associated utilities it uses together with its modifications (if any) available to the public in source code format httpwwwpacecomopensourcerequest
OPEN SOURCE LICENSES
The software contained in this product may be covered by certain components consisting of free software or
open source software A list of these components and a copy of the relevant copyright notices and license
term notices that are required by such licenses are available at this web page
httpwwwpacecomopensourcelicense
This list may change from time to time and may depend on the model of product or the version of software
you have received If you are unable to access this web page and wish to have a copy of this list please
contact the Open Source Administrator at Pace plc Victoria Road Saltaire West Yorkshire BD18 3LF United
Kingdom To the extent the terms of these open source or free software l icenses prohibit any of the restrictionsin any end user license included with the product such restrictions will not apply to the applicable open
source or free software component
COPYRIGHT
This document is copyrighted and may not in whole or part be copied photocopied reproduced translated
or reduced to any electronic or machine-readable form without prior consent in writing from MEASAT
Broadcast Network Systems Sdn Bhd
copy 2009 MEASAT Broadcast Network Systems Sdn Bhd
All rights reserved
B427-Installer-Iss1indd 23 180909 1153 PM
7182019 Setting Up the Astro Byond Box
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24
NOTES
7182019 Setting Up the Astro Byond Box
httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1424
14
DIGITAL AUDIO SETTINGS
You can access the Digital Audio Settings by navigating through the following screens
Home gt Settings gt Your Settings gt Digital Audio Settings
The audio quality will depend on the Digital Audio Settings and the type of audio output used as shown
below
Channel type Digital Audio Setting Rear-panel audio outputs
HDMI Digital Audio Audio L amp R
Channel with
Dolby
Dolby Digital 51
(Digital Only)
Dolby Digital Dolby Digital No audio
Stereo
(Analogue and Digital)
Stereo Stereo Stereo
Channel without
Dolby
Dolby Digital 51
(Digital Only)
Stereo Stereo Stereo
Stereo
(Analogue and Digital)
Stereo Stereo Stereo
If you notice that the audio is not in sync with the video you may set the time delay accordingly to
compensate for this delay
B427-Installer-Iss1indd 14 180909 1153 PM
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15
YOUR REMOTE CONTROL
back
To return to the last-viewed
channel or to step back
through on-screen menus
standby (S)
To switch your Astro byond
set top box into or out of
standby
ok
To confirm a choice
or save settings
ch+ and chndash
To change channels by
stepping through them
To move around the on-screen
menus and displays
regbuttons for handling
recordings
G Rewind
K PauseB Play
L Stop
F Fast-forward
indicator
Lights up red to show that the
remote control is controlling
your Astro byond set top box
colour buttons
number buttons
To key in channel numbers to
change channel
To type in words on certain
on-screen displays
vol+ and volndash
To change the volume
Z
To turn sound off and on
I-II c
To select soundtrackand display subtitles To toggle between TV Aspect
Ratio settings (see page 12)
To remove on-screen menus
and return to normal viewing
tv
To launch TV guide
info
To display Channel Info
To display the synopsis in
Channel Pilot
Also used for some interactive
services
tv standby (S)
To switch TV into or
out of standby
To start recording
to an external hard disk
av
To cycle through TV inputs
For future use
apps
To launch interactive
applications
fav
To cycle through
favourite channels
home
To launch the Home menu
radio
To switch to the
radio channels
B427-Installer-Iss1indd 15 180909 1153 PM
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16
YOUR REMOTE CONTROL
CONTROLLING YOUR TVrsquoS FEATURES WITH YOUR REMOTE CONTROLYou can use your remote control to control some of your TVrsquos features after you press the tv button Then you
can
bull turn your TV onoff using the tv S button
bull adjust the volume using vol+ and volndash
bull mute the volume using theZ button
bull select AV channels using the av button
First you must configure your remote control to use the correct TV Code for your brand of TV You can either
set the code yourself (Option 1) or let your remote control search for the correct code (Option 2)
The volume control and mute is by default set to control your Astro byond set top box even if the remotehas been set up properly Holding down ok and vol+ until the remote blinks twice will allow you to control
your TVrsquos volume To revert the remote to controlling your Astro byond set top boxrsquos volume hold down the
ok and vol- until the remote blinks 4 times
OPTION 1
1 Hold down tv S and ok together until the indicator blinks twice
2 Use the number buttons to enter a 4-digit TV Code for your brand of TV (see table on page 17)
3 If the code you entered is valid the indicator blinks twice
4 Verify if the other controllable TV functions are functioning
NOTE If the TV Code is invalid or you press an incorrect button the indicator blinks once for alonger period The previous settings are restored and the setup routine ends
OPTION 2
1 Hold down tvS and ok together until the indicator blinks twice
2 Press 9 ndash 9 ndash 1 The indicator will blink twice again
3 Press tv S button Aim the remote at the TV and press ch+
4 If the TV does not turn off after 3 seconds press ch+ again Keep repeating this until it the TV turns off If
the remote blinks 3 times after pressing ch+ that indicates that the remote has cycled through the entire
database and if you still cannot control your TV your TV is not supported by this remote Once the TV
responds proceed to step 5
5 Press ok The indicator blinks twice to confirm that the TV Code has been set
6 Verify if the other controllable TV functions are functioning
If you do not press any remote control buttons within a 20-second period during either setup
method the previous settings are restored and the setup routine ends
B427-Installer-Iss1indd 16 180909 1153 PM
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17
YOUR REMOTE CONTROL
TV CODESIf a 4-digit code does not work try the next 4-digit code for your brand of TV
Samsung 0060 0812 0618 0178 0587 0009 0093 0556 1235 0108 0037 0217 0264 0370
0072 0156 1208 0766 0226 0814 0216 0290 0821 0163
Sony 1825 1505 0011 1651 0036 0650 1010 0037 0556 0093 0170 0074
Philips 0037 0556 1744 0772 1246 1304 0178 0108 0195 0087 0374 0760 0343 0595
0009 0200 0361 1521
Panasonic 0650 0226 1650 1636 0108 1310 0037 0556 0163 1208 0508 0896 0361 0853
1335 0367 0516 0548 0001
Toshiba 1508 0508 0060 0009 0714 0036 0156 1656 0070 0093 2060 0264 1935 04121164 0618 1582 0650 0821 1704 0217 0109 1457 1916 1908 0698 0037 0736
1556 1037
LG 1423 0001 0178 0037 0556 0876 0370 1768 0377 0009 0714 0060 0217 0108
0216 0290 0163 0606 0109 0698 0715 0823 0829 1556 1191 0247 0367 1681
1539
Pioneer 1260 0760 0011 0170 1457 0698 0109 0163 0037 0287 0556 0428 0370 0343
0361 0486 0512
Sharp 0093 0009 1393 0036 0491 0818 0256 1819 1163 0650 0294 0653 0412 0516
0200 0760 2214
JVC 0653 1818 0036 1153 0606 1653 0371 0508 0731 0683 0192 0218 0418 0093
0650If the brand of your TVrsquos Codes is not listed here please refer to the Astro website
(wwwastrocommy) for additional information
If you wish to clear the current TV Code that is programmed to the remote hold down tvS and ok together
until the indicator blinks twice Follow this up with 9 ndash 7 ndash 7 The indicator will blink twice again The remote
will still be able to control your Astro byond set top box
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18
ON983085SCREEN MESSAGES
If any of the following on-screen messages appear you may attempt the suggested solutions to resolve it
before contacting Astro Customer Service
On-screen message Possible cause Suggested solution
Please insert your Astro Smart
Card
Your Astro Smart Card is not
inserted in the smart card
slot of your Astro byond set
top box
Please insert your Astro Smart Card into
the smart card slot
Invalid Smart Card Please
insert your Astro Smart Card or
insert your Astro Smart Card
correctly
The smart card is not
inserted properly
Reinsert the smart card correctly
There is a mismatch in the
customer type of the Astro
Smart Card inserted in your
Astro byond set top box
Please insert the Astro Smart Card that
came with your Astro byond set top box
The smart card in your Astro
byond set top box is not an
Astro Smart Card
This channel is not included in
your subscription To subscribe
please call Astro customer
service
Your current subscription
does not include this
channel
Please contact Astro Customer Service if
you are interested in viewing the channel
Your Smart Card is inactivePlease call Astro customer
service to activate
Your Astro Smart Card hasnot been activated or has
been deactivated
Please contact Astro Customer Service toactivate the card Ensure that the smart
card is in your Astro byond set top box
powered up with the signal locked on
The Astro Smart Card has
not been in your Astro
byond set top box for
several months
Leave the Astro Smart Card for a couple of
hours inside the Astro byond set top box
powered up with the signal locked on
You have inserted the wrong
Smart Card Please insert the
correct Smart Card
You have inserted a smart
card from another set top
box Your Astro byond set
top box will work only with
the Astro Smart Card that it
came paired with
Insert the Astro Smart Card that came
paired with your Astro byond set top box
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19
ON983085SCREEN MESSAGES
On-screen message Possible cause Suggested solution
Services currently not
available
This may be a temporary
condition due to the rain If
this condition persists please
call Astro customer service
The satellite input is not
connected properly
Ensure that the satellite input is
connected properly
The dish is not be aligned
properly
Have an authorized installer align the dish
properly
Booking is not allowed when
Smart Card is removed
The Astro Smart Card is not
inserted in your Astro byond
set top box while you trying
to book a reminder
Insert your Astro Smart Card and retry
booking the reminder
You have already booked
the maximum numbers of
reminders
You have already booked 50
reminders
You can either delete some of the existing
reminders or book new reminders after
the existing reminders have lapsed
The following events start at
the same time Please cancel
one of the events to proceed
You have already set another
programme to start at the
same time thereby causing
a reminder conflict
You can either cancel the current booking
or continue booking a new reminder by
overwriting the old reminder
No favourite channels found You have not assigned any
channels to your favourite
channels list
You can access the Home menu using
the home button on the remote control
You can assign favourite channels bynavigating to
Settings gt User Settings gt Edit Favourites
You have already selected the
maximum number of favourite
channels
You have already selected
30 favourite channels
You need to delete some of your old
favourite channels to add additional
channels
This channel is blocked under
parental control
You have blocked this
channel using the Channel
Block function under
Parental Control
You can either enter the correct PIN code
to view the channel or switch to another
channel
You have already selected the
maximum number of blocked
channels
You have already selected
30 blocked channels
You need to delete some of the old
blocked channels to block
additional channels
B427-Installer-Iss1indd 19 180909 1153 PM
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20
GENERAL PROBLEMS
Problem Possible cause Suggested solution
The display on the front panel
does not light upis not lit
Your Astro byond set top
box is not connected
Make sure the lead from the 12 V power
supply unit is properly plugged into your
Astro byond set top box Check that
the 12 V power supply unit is properly
connected to the mains supply and that
the mains supply is switched on There is no sound and picture
on your TV but your Astro
byond set top boxrsquos front
panel shows the time
Your Astro byond set top
box is still in standbyPress the standby button (S) on your
remote control or your Astro byond set top
boxrsquos front panel Make sure that your TV is
out of standby and the correct AV input has
been selected on the TV
Your remote control does not
operate your Astro byond set
top box
(NOTE if your Astro
byond set top box is out
of standby then the IRindicator light on
itrsquos front panel should
flash when you press the
remote-control buttons)
Your Astro byond set top
box is still in standby
Press the standby button on your remote
control
Something is blocking the
path between your remote
control and your Astro byond
set top boxrsquos front panel
Ensure that nothing is blocking the path
Your remote controlrsquos
batteries need replacing
Replace all the batteries in your remote
control Never throw used batteries into a
fire Dispose of them in an environmentally-
responsible way (see page 2)
There is no sound or picture
or the picture is of poor
quality or looks blocky
Your satellite dish is not
connected properly to your
Astro byond set top box
Make sure that your satellite dish is
connected properly to your Astro byond
set top box
Your TV is not connected
properly to your Astro byondset top box
Make sure that your TV is connected
properly to your Astro byond set top boxyour TV is out of standby and the correct AV
input has been selected on the TV
Your satellite dish is not
pointing in the right
direction or has a faulty LNB
NOTE Severe weather
and heavy cloud cover
can cause this problem
Check the signal-level indicator If it is low
please contact Astro Customer Service for
further assistance
Before attempting to check the connections between your equipment please ensure that you have
disconnected them from the mains supply When you are done checking or reconnecting your equipment
safely reconnect them to the mains supply
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21
GENERAL PROBLEMS
Problem Possible cause Suggested solution
There are Smart Card error
messages
Your Astro byond set
top box cannot detect or
recognise your Smart Card
Make sure that you have the correct Astro
Smart Card and that it is properly inserted If
the messages persist please contact Astro
Customer Service
You have forgotten your PIN
code
Please contact Astro Customer Service to
reset the PIN code
Your Astro Smart Card does
not work with any other Astro
byond set top box that you
may have
Your Astro Smart Card will
work only with the Astro
byond set top box that it
came paired with It can not
be used with any other set
top box
Make sure that your Astro Smart Card is
used only with your Astro byond set top
box
The HDMI output of your
Astro byond set top box does
not seem to be functioning
In order to activate the
HDMI output you need to
subscribe to HD channels
Make sure that the Astro Smart Card is
inserted into your Astro byond set top box
If the problem still persists please contact
Astro Customer Service
The HDMI cable may not be
connected properly
Please ensure that the HDMI cable is
connected properly at each end
Your TV may be unable to
communicate properly withthe HDMI input
Turn the TV off and on
Your HD channels show
lsquoServices currently not
availablersquo while your other
channels are OK
Your Astro byond set top
box needs to be installed
properly without the use of
any cable splitters
Please call Astro Customer service to have
your Astro byond set top box correctly
installed
When viewing a HD channel
the other set top boxes in
your home no longer work
properly
Your Astro byond set
top box installation and
infrastructure requires it
to have a dedicated signal
source
Disconnect the splitter and connect the
signal source directly to your Astro byond
set top box
NOTE If you experience a problem even after the above checks please contact Astro Customer Service
for further assistance
B427-Installer-Iss1indd 21 180909 1153 PM
7182019 Setting Up the Astro Byond Box
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22
SPECIFICATION
Due to continued product improvement this specification may change without notice
GENERAL
Operating voltage 12 V DC 25 A
Power consumption 30 W (max)
Dimensions (W x D x H) 324 mm x 238 mm x 56 mm
Weight 15 kg (packed including accessories)
Operating temperature range +5 degC to +42 degC
Storage temperature range ndash20 degC to +70 degC
REAR983085PANEL CONNECTORSDC POWER 12 V DC 25 A
SAT-IN (satellite dish input) F-type female
AUDIO LEFT and RIGHT 2 x phono audio-out sockets
VIDEO Phono composite video-out socket
COMPONENT VIDEO Y Pb Pr 3 x RCA (phono) component video-out sockets
DIGITAL AUDIO Coaxial SPDIF connector RCACinch (female)
HDMI HDMI interface
USB 20 Host Port (Type A) (for future use)
NETWORK PORT RJ45 female (for future use)
FRONT983085PANEL CONNECTOR
USB 20 (for future use)
B427-Installer-Iss1indd 22 180909 1153 PM
7182019 Setting Up the Astro Byond Box
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23
NOTICES
Astro is a trademark of MEASAT Broadcast Network Systems Sdn Bhd (240064-A)
This product incorporates copyright protection technology that is protected by US patents and other
intellectual property rights Use of this copyright protection technology must be authorized by Macrovision
and is intended for home and other limited pay-per-view uses only unless otherwise authorized by
Macrovision Reverse engineering or disassembly is prohibited
HDMI the HDMI Logo and High-DefinitionMultimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC
Other trademarks listed herein are the property of their respective owners
OPEN SOURCE SOFTWARE
Certain components of the software contained in this product are subject to either
(i) the GNU General Public Licence (ldquoGPLrdquo)
(ii) the GNU Lesser General Public Licence (ldquoLGPLrdquo) or
(iii) OpenSSL license
In compliance with the GPL and LGPL Pace makes the source code of the Linux software libraries and
associated utilities it uses together with its modifications (if any) available to the public in source code format httpwwwpacecomopensourcerequest
OPEN SOURCE LICENSES
The software contained in this product may be covered by certain components consisting of free software or
open source software A list of these components and a copy of the relevant copyright notices and license
term notices that are required by such licenses are available at this web page
httpwwwpacecomopensourcelicense
This list may change from time to time and may depend on the model of product or the version of software
you have received If you are unable to access this web page and wish to have a copy of this list please
contact the Open Source Administrator at Pace plc Victoria Road Saltaire West Yorkshire BD18 3LF United
Kingdom To the extent the terms of these open source or free software l icenses prohibit any of the restrictionsin any end user license included with the product such restrictions will not apply to the applicable open
source or free software component
COPYRIGHT
This document is copyrighted and may not in whole or part be copied photocopied reproduced translated
or reduced to any electronic or machine-readable form without prior consent in writing from MEASAT
Broadcast Network Systems Sdn Bhd
copy 2009 MEASAT Broadcast Network Systems Sdn Bhd
All rights reserved
B427-Installer-Iss1indd 23 180909 1153 PM
7182019 Setting Up the Astro Byond Box
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24
NOTES
7182019 Setting Up the Astro Byond Box
httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1524
15
YOUR REMOTE CONTROL
back
To return to the last-viewed
channel or to step back
through on-screen menus
standby (S)
To switch your Astro byond
set top box into or out of
standby
ok
To confirm a choice
or save settings
ch+ and chndash
To change channels by
stepping through them
To move around the on-screen
menus and displays
regbuttons for handling
recordings
G Rewind
K PauseB Play
L Stop
F Fast-forward
indicator
Lights up red to show that the
remote control is controlling
your Astro byond set top box
colour buttons
number buttons
To key in channel numbers to
change channel
To type in words on certain
on-screen displays
vol+ and volndash
To change the volume
Z
To turn sound off and on
I-II c
To select soundtrackand display subtitles To toggle between TV Aspect
Ratio settings (see page 12)
To remove on-screen menus
and return to normal viewing
tv
To launch TV guide
info
To display Channel Info
To display the synopsis in
Channel Pilot
Also used for some interactive
services
tv standby (S)
To switch TV into or
out of standby
To start recording
to an external hard disk
av
To cycle through TV inputs
For future use
apps
To launch interactive
applications
fav
To cycle through
favourite channels
home
To launch the Home menu
radio
To switch to the
radio channels
B427-Installer-Iss1indd 15 180909 1153 PM
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16
YOUR REMOTE CONTROL
CONTROLLING YOUR TVrsquoS FEATURES WITH YOUR REMOTE CONTROLYou can use your remote control to control some of your TVrsquos features after you press the tv button Then you
can
bull turn your TV onoff using the tv S button
bull adjust the volume using vol+ and volndash
bull mute the volume using theZ button
bull select AV channels using the av button
First you must configure your remote control to use the correct TV Code for your brand of TV You can either
set the code yourself (Option 1) or let your remote control search for the correct code (Option 2)
The volume control and mute is by default set to control your Astro byond set top box even if the remotehas been set up properly Holding down ok and vol+ until the remote blinks twice will allow you to control
your TVrsquos volume To revert the remote to controlling your Astro byond set top boxrsquos volume hold down the
ok and vol- until the remote blinks 4 times
OPTION 1
1 Hold down tv S and ok together until the indicator blinks twice
2 Use the number buttons to enter a 4-digit TV Code for your brand of TV (see table on page 17)
3 If the code you entered is valid the indicator blinks twice
4 Verify if the other controllable TV functions are functioning
NOTE If the TV Code is invalid or you press an incorrect button the indicator blinks once for alonger period The previous settings are restored and the setup routine ends
OPTION 2
1 Hold down tvS and ok together until the indicator blinks twice
2 Press 9 ndash 9 ndash 1 The indicator will blink twice again
3 Press tv S button Aim the remote at the TV and press ch+
4 If the TV does not turn off after 3 seconds press ch+ again Keep repeating this until it the TV turns off If
the remote blinks 3 times after pressing ch+ that indicates that the remote has cycled through the entire
database and if you still cannot control your TV your TV is not supported by this remote Once the TV
responds proceed to step 5
5 Press ok The indicator blinks twice to confirm that the TV Code has been set
6 Verify if the other controllable TV functions are functioning
If you do not press any remote control buttons within a 20-second period during either setup
method the previous settings are restored and the setup routine ends
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17
YOUR REMOTE CONTROL
TV CODESIf a 4-digit code does not work try the next 4-digit code for your brand of TV
Samsung 0060 0812 0618 0178 0587 0009 0093 0556 1235 0108 0037 0217 0264 0370
0072 0156 1208 0766 0226 0814 0216 0290 0821 0163
Sony 1825 1505 0011 1651 0036 0650 1010 0037 0556 0093 0170 0074
Philips 0037 0556 1744 0772 1246 1304 0178 0108 0195 0087 0374 0760 0343 0595
0009 0200 0361 1521
Panasonic 0650 0226 1650 1636 0108 1310 0037 0556 0163 1208 0508 0896 0361 0853
1335 0367 0516 0548 0001
Toshiba 1508 0508 0060 0009 0714 0036 0156 1656 0070 0093 2060 0264 1935 04121164 0618 1582 0650 0821 1704 0217 0109 1457 1916 1908 0698 0037 0736
1556 1037
LG 1423 0001 0178 0037 0556 0876 0370 1768 0377 0009 0714 0060 0217 0108
0216 0290 0163 0606 0109 0698 0715 0823 0829 1556 1191 0247 0367 1681
1539
Pioneer 1260 0760 0011 0170 1457 0698 0109 0163 0037 0287 0556 0428 0370 0343
0361 0486 0512
Sharp 0093 0009 1393 0036 0491 0818 0256 1819 1163 0650 0294 0653 0412 0516
0200 0760 2214
JVC 0653 1818 0036 1153 0606 1653 0371 0508 0731 0683 0192 0218 0418 0093
0650If the brand of your TVrsquos Codes is not listed here please refer to the Astro website
(wwwastrocommy) for additional information
If you wish to clear the current TV Code that is programmed to the remote hold down tvS and ok together
until the indicator blinks twice Follow this up with 9 ndash 7 ndash 7 The indicator will blink twice again The remote
will still be able to control your Astro byond set top box
B427-Installer-Iss1indd 17 180909 1153 PM
7182019 Setting Up the Astro Byond Box
httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1824
18
ON983085SCREEN MESSAGES
If any of the following on-screen messages appear you may attempt the suggested solutions to resolve it
before contacting Astro Customer Service
On-screen message Possible cause Suggested solution
Please insert your Astro Smart
Card
Your Astro Smart Card is not
inserted in the smart card
slot of your Astro byond set
top box
Please insert your Astro Smart Card into
the smart card slot
Invalid Smart Card Please
insert your Astro Smart Card or
insert your Astro Smart Card
correctly
The smart card is not
inserted properly
Reinsert the smart card correctly
There is a mismatch in the
customer type of the Astro
Smart Card inserted in your
Astro byond set top box
Please insert the Astro Smart Card that
came with your Astro byond set top box
The smart card in your Astro
byond set top box is not an
Astro Smart Card
This channel is not included in
your subscription To subscribe
please call Astro customer
service
Your current subscription
does not include this
channel
Please contact Astro Customer Service if
you are interested in viewing the channel
Your Smart Card is inactivePlease call Astro customer
service to activate
Your Astro Smart Card hasnot been activated or has
been deactivated
Please contact Astro Customer Service toactivate the card Ensure that the smart
card is in your Astro byond set top box
powered up with the signal locked on
The Astro Smart Card has
not been in your Astro
byond set top box for
several months
Leave the Astro Smart Card for a couple of
hours inside the Astro byond set top box
powered up with the signal locked on
You have inserted the wrong
Smart Card Please insert the
correct Smart Card
You have inserted a smart
card from another set top
box Your Astro byond set
top box will work only with
the Astro Smart Card that it
came paired with
Insert the Astro Smart Card that came
paired with your Astro byond set top box
B427-Installer-Iss1indd 18 180909 1153 PM
7182019 Setting Up the Astro Byond Box
httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1924
19
ON983085SCREEN MESSAGES
On-screen message Possible cause Suggested solution
Services currently not
available
This may be a temporary
condition due to the rain If
this condition persists please
call Astro customer service
The satellite input is not
connected properly
Ensure that the satellite input is
connected properly
The dish is not be aligned
properly
Have an authorized installer align the dish
properly
Booking is not allowed when
Smart Card is removed
The Astro Smart Card is not
inserted in your Astro byond
set top box while you trying
to book a reminder
Insert your Astro Smart Card and retry
booking the reminder
You have already booked
the maximum numbers of
reminders
You have already booked 50
reminders
You can either delete some of the existing
reminders or book new reminders after
the existing reminders have lapsed
The following events start at
the same time Please cancel
one of the events to proceed
You have already set another
programme to start at the
same time thereby causing
a reminder conflict
You can either cancel the current booking
or continue booking a new reminder by
overwriting the old reminder
No favourite channels found You have not assigned any
channels to your favourite
channels list
You can access the Home menu using
the home button on the remote control
You can assign favourite channels bynavigating to
Settings gt User Settings gt Edit Favourites
You have already selected the
maximum number of favourite
channels
You have already selected
30 favourite channels
You need to delete some of your old
favourite channels to add additional
channels
This channel is blocked under
parental control
You have blocked this
channel using the Channel
Block function under
Parental Control
You can either enter the correct PIN code
to view the channel or switch to another
channel
You have already selected the
maximum number of blocked
channels
You have already selected
30 blocked channels
You need to delete some of the old
blocked channels to block
additional channels
B427-Installer-Iss1indd 19 180909 1153 PM
7182019 Setting Up the Astro Byond Box
httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2024
20
GENERAL PROBLEMS
Problem Possible cause Suggested solution
The display on the front panel
does not light upis not lit
Your Astro byond set top
box is not connected
Make sure the lead from the 12 V power
supply unit is properly plugged into your
Astro byond set top box Check that
the 12 V power supply unit is properly
connected to the mains supply and that
the mains supply is switched on There is no sound and picture
on your TV but your Astro
byond set top boxrsquos front
panel shows the time
Your Astro byond set top
box is still in standbyPress the standby button (S) on your
remote control or your Astro byond set top
boxrsquos front panel Make sure that your TV is
out of standby and the correct AV input has
been selected on the TV
Your remote control does not
operate your Astro byond set
top box
(NOTE if your Astro
byond set top box is out
of standby then the IRindicator light on
itrsquos front panel should
flash when you press the
remote-control buttons)
Your Astro byond set top
box is still in standby
Press the standby button on your remote
control
Something is blocking the
path between your remote
control and your Astro byond
set top boxrsquos front panel
Ensure that nothing is blocking the path
Your remote controlrsquos
batteries need replacing
Replace all the batteries in your remote
control Never throw used batteries into a
fire Dispose of them in an environmentally-
responsible way (see page 2)
There is no sound or picture
or the picture is of poor
quality or looks blocky
Your satellite dish is not
connected properly to your
Astro byond set top box
Make sure that your satellite dish is
connected properly to your Astro byond
set top box
Your TV is not connected
properly to your Astro byondset top box
Make sure that your TV is connected
properly to your Astro byond set top boxyour TV is out of standby and the correct AV
input has been selected on the TV
Your satellite dish is not
pointing in the right
direction or has a faulty LNB
NOTE Severe weather
and heavy cloud cover
can cause this problem
Check the signal-level indicator If it is low
please contact Astro Customer Service for
further assistance
Before attempting to check the connections between your equipment please ensure that you have
disconnected them from the mains supply When you are done checking or reconnecting your equipment
safely reconnect them to the mains supply
B427-Installer-Iss1indd 20 180909 1153 PM
7182019 Setting Up the Astro Byond Box
httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2124
21
GENERAL PROBLEMS
Problem Possible cause Suggested solution
There are Smart Card error
messages
Your Astro byond set
top box cannot detect or
recognise your Smart Card
Make sure that you have the correct Astro
Smart Card and that it is properly inserted If
the messages persist please contact Astro
Customer Service
You have forgotten your PIN
code
Please contact Astro Customer Service to
reset the PIN code
Your Astro Smart Card does
not work with any other Astro
byond set top box that you
may have
Your Astro Smart Card will
work only with the Astro
byond set top box that it
came paired with It can not
be used with any other set
top box
Make sure that your Astro Smart Card is
used only with your Astro byond set top
box
The HDMI output of your
Astro byond set top box does
not seem to be functioning
In order to activate the
HDMI output you need to
subscribe to HD channels
Make sure that the Astro Smart Card is
inserted into your Astro byond set top box
If the problem still persists please contact
Astro Customer Service
The HDMI cable may not be
connected properly
Please ensure that the HDMI cable is
connected properly at each end
Your TV may be unable to
communicate properly withthe HDMI input
Turn the TV off and on
Your HD channels show
lsquoServices currently not
availablersquo while your other
channels are OK
Your Astro byond set top
box needs to be installed
properly without the use of
any cable splitters
Please call Astro Customer service to have
your Astro byond set top box correctly
installed
When viewing a HD channel
the other set top boxes in
your home no longer work
properly
Your Astro byond set
top box installation and
infrastructure requires it
to have a dedicated signal
source
Disconnect the splitter and connect the
signal source directly to your Astro byond
set top box
NOTE If you experience a problem even after the above checks please contact Astro Customer Service
for further assistance
B427-Installer-Iss1indd 21 180909 1153 PM
7182019 Setting Up the Astro Byond Box
httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2224
22
SPECIFICATION
Due to continued product improvement this specification may change without notice
GENERAL
Operating voltage 12 V DC 25 A
Power consumption 30 W (max)
Dimensions (W x D x H) 324 mm x 238 mm x 56 mm
Weight 15 kg (packed including accessories)
Operating temperature range +5 degC to +42 degC
Storage temperature range ndash20 degC to +70 degC
REAR983085PANEL CONNECTORSDC POWER 12 V DC 25 A
SAT-IN (satellite dish input) F-type female
AUDIO LEFT and RIGHT 2 x phono audio-out sockets
VIDEO Phono composite video-out socket
COMPONENT VIDEO Y Pb Pr 3 x RCA (phono) component video-out sockets
DIGITAL AUDIO Coaxial SPDIF connector RCACinch (female)
HDMI HDMI interface
USB 20 Host Port (Type A) (for future use)
NETWORK PORT RJ45 female (for future use)
FRONT983085PANEL CONNECTOR
USB 20 (for future use)
B427-Installer-Iss1indd 22 180909 1153 PM
7182019 Setting Up the Astro Byond Box
httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2324
23
NOTICES
Astro is a trademark of MEASAT Broadcast Network Systems Sdn Bhd (240064-A)
This product incorporates copyright protection technology that is protected by US patents and other
intellectual property rights Use of this copyright protection technology must be authorized by Macrovision
and is intended for home and other limited pay-per-view uses only unless otherwise authorized by
Macrovision Reverse engineering or disassembly is prohibited
HDMI the HDMI Logo and High-DefinitionMultimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC
Other trademarks listed herein are the property of their respective owners
OPEN SOURCE SOFTWARE
Certain components of the software contained in this product are subject to either
(i) the GNU General Public Licence (ldquoGPLrdquo)
(ii) the GNU Lesser General Public Licence (ldquoLGPLrdquo) or
(iii) OpenSSL license
In compliance with the GPL and LGPL Pace makes the source code of the Linux software libraries and
associated utilities it uses together with its modifications (if any) available to the public in source code format httpwwwpacecomopensourcerequest
OPEN SOURCE LICENSES
The software contained in this product may be covered by certain components consisting of free software or
open source software A list of these components and a copy of the relevant copyright notices and license
term notices that are required by such licenses are available at this web page
httpwwwpacecomopensourcelicense
This list may change from time to time and may depend on the model of product or the version of software
you have received If you are unable to access this web page and wish to have a copy of this list please
contact the Open Source Administrator at Pace plc Victoria Road Saltaire West Yorkshire BD18 3LF United
Kingdom To the extent the terms of these open source or free software l icenses prohibit any of the restrictionsin any end user license included with the product such restrictions will not apply to the applicable open
source or free software component
COPYRIGHT
This document is copyrighted and may not in whole or part be copied photocopied reproduced translated
or reduced to any electronic or machine-readable form without prior consent in writing from MEASAT
Broadcast Network Systems Sdn Bhd
copy 2009 MEASAT Broadcast Network Systems Sdn Bhd
All rights reserved
B427-Installer-Iss1indd 23 180909 1153 PM
7182019 Setting Up the Astro Byond Box
httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2424
24
NOTES
7182019 Setting Up the Astro Byond Box
httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1624
16
YOUR REMOTE CONTROL
CONTROLLING YOUR TVrsquoS FEATURES WITH YOUR REMOTE CONTROLYou can use your remote control to control some of your TVrsquos features after you press the tv button Then you
can
bull turn your TV onoff using the tv S button
bull adjust the volume using vol+ and volndash
bull mute the volume using theZ button
bull select AV channels using the av button
First you must configure your remote control to use the correct TV Code for your brand of TV You can either
set the code yourself (Option 1) or let your remote control search for the correct code (Option 2)
The volume control and mute is by default set to control your Astro byond set top box even if the remotehas been set up properly Holding down ok and vol+ until the remote blinks twice will allow you to control
your TVrsquos volume To revert the remote to controlling your Astro byond set top boxrsquos volume hold down the
ok and vol- until the remote blinks 4 times
OPTION 1
1 Hold down tv S and ok together until the indicator blinks twice
2 Use the number buttons to enter a 4-digit TV Code for your brand of TV (see table on page 17)
3 If the code you entered is valid the indicator blinks twice
4 Verify if the other controllable TV functions are functioning
NOTE If the TV Code is invalid or you press an incorrect button the indicator blinks once for alonger period The previous settings are restored and the setup routine ends
OPTION 2
1 Hold down tvS and ok together until the indicator blinks twice
2 Press 9 ndash 9 ndash 1 The indicator will blink twice again
3 Press tv S button Aim the remote at the TV and press ch+
4 If the TV does not turn off after 3 seconds press ch+ again Keep repeating this until it the TV turns off If
the remote blinks 3 times after pressing ch+ that indicates that the remote has cycled through the entire
database and if you still cannot control your TV your TV is not supported by this remote Once the TV
responds proceed to step 5
5 Press ok The indicator blinks twice to confirm that the TV Code has been set
6 Verify if the other controllable TV functions are functioning
If you do not press any remote control buttons within a 20-second period during either setup
method the previous settings are restored and the setup routine ends
B427-Installer-Iss1indd 16 180909 1153 PM
7182019 Setting Up the Astro Byond Box
httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1724
17
YOUR REMOTE CONTROL
TV CODESIf a 4-digit code does not work try the next 4-digit code for your brand of TV
Samsung 0060 0812 0618 0178 0587 0009 0093 0556 1235 0108 0037 0217 0264 0370
0072 0156 1208 0766 0226 0814 0216 0290 0821 0163
Sony 1825 1505 0011 1651 0036 0650 1010 0037 0556 0093 0170 0074
Philips 0037 0556 1744 0772 1246 1304 0178 0108 0195 0087 0374 0760 0343 0595
0009 0200 0361 1521
Panasonic 0650 0226 1650 1636 0108 1310 0037 0556 0163 1208 0508 0896 0361 0853
1335 0367 0516 0548 0001
Toshiba 1508 0508 0060 0009 0714 0036 0156 1656 0070 0093 2060 0264 1935 04121164 0618 1582 0650 0821 1704 0217 0109 1457 1916 1908 0698 0037 0736
1556 1037
LG 1423 0001 0178 0037 0556 0876 0370 1768 0377 0009 0714 0060 0217 0108
0216 0290 0163 0606 0109 0698 0715 0823 0829 1556 1191 0247 0367 1681
1539
Pioneer 1260 0760 0011 0170 1457 0698 0109 0163 0037 0287 0556 0428 0370 0343
0361 0486 0512
Sharp 0093 0009 1393 0036 0491 0818 0256 1819 1163 0650 0294 0653 0412 0516
0200 0760 2214
JVC 0653 1818 0036 1153 0606 1653 0371 0508 0731 0683 0192 0218 0418 0093
0650If the brand of your TVrsquos Codes is not listed here please refer to the Astro website
(wwwastrocommy) for additional information
If you wish to clear the current TV Code that is programmed to the remote hold down tvS and ok together
until the indicator blinks twice Follow this up with 9 ndash 7 ndash 7 The indicator will blink twice again The remote
will still be able to control your Astro byond set top box
B427-Installer-Iss1indd 17 180909 1153 PM
7182019 Setting Up the Astro Byond Box
httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1824
18
ON983085SCREEN MESSAGES
If any of the following on-screen messages appear you may attempt the suggested solutions to resolve it
before contacting Astro Customer Service
On-screen message Possible cause Suggested solution
Please insert your Astro Smart
Card
Your Astro Smart Card is not
inserted in the smart card
slot of your Astro byond set
top box
Please insert your Astro Smart Card into
the smart card slot
Invalid Smart Card Please
insert your Astro Smart Card or
insert your Astro Smart Card
correctly
The smart card is not
inserted properly
Reinsert the smart card correctly
There is a mismatch in the
customer type of the Astro
Smart Card inserted in your
Astro byond set top box
Please insert the Astro Smart Card that
came with your Astro byond set top box
The smart card in your Astro
byond set top box is not an
Astro Smart Card
This channel is not included in
your subscription To subscribe
please call Astro customer
service
Your current subscription
does not include this
channel
Please contact Astro Customer Service if
you are interested in viewing the channel
Your Smart Card is inactivePlease call Astro customer
service to activate
Your Astro Smart Card hasnot been activated or has
been deactivated
Please contact Astro Customer Service toactivate the card Ensure that the smart
card is in your Astro byond set top box
powered up with the signal locked on
The Astro Smart Card has
not been in your Astro
byond set top box for
several months
Leave the Astro Smart Card for a couple of
hours inside the Astro byond set top box
powered up with the signal locked on
You have inserted the wrong
Smart Card Please insert the
correct Smart Card
You have inserted a smart
card from another set top
box Your Astro byond set
top box will work only with
the Astro Smart Card that it
came paired with
Insert the Astro Smart Card that came
paired with your Astro byond set top box
B427-Installer-Iss1indd 18 180909 1153 PM
7182019 Setting Up the Astro Byond Box
httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1924
19
ON983085SCREEN MESSAGES
On-screen message Possible cause Suggested solution
Services currently not
available
This may be a temporary
condition due to the rain If
this condition persists please
call Astro customer service
The satellite input is not
connected properly
Ensure that the satellite input is
connected properly
The dish is not be aligned
properly
Have an authorized installer align the dish
properly
Booking is not allowed when
Smart Card is removed
The Astro Smart Card is not
inserted in your Astro byond
set top box while you trying
to book a reminder
Insert your Astro Smart Card and retry
booking the reminder
You have already booked
the maximum numbers of
reminders
You have already booked 50
reminders
You can either delete some of the existing
reminders or book new reminders after
the existing reminders have lapsed
The following events start at
the same time Please cancel
one of the events to proceed
You have already set another
programme to start at the
same time thereby causing
a reminder conflict
You can either cancel the current booking
or continue booking a new reminder by
overwriting the old reminder
No favourite channels found You have not assigned any
channels to your favourite
channels list
You can access the Home menu using
the home button on the remote control
You can assign favourite channels bynavigating to
Settings gt User Settings gt Edit Favourites
You have already selected the
maximum number of favourite
channels
You have already selected
30 favourite channels
You need to delete some of your old
favourite channels to add additional
channels
This channel is blocked under
parental control
You have blocked this
channel using the Channel
Block function under
Parental Control
You can either enter the correct PIN code
to view the channel or switch to another
channel
You have already selected the
maximum number of blocked
channels
You have already selected
30 blocked channels
You need to delete some of the old
blocked channels to block
additional channels
B427-Installer-Iss1indd 19 180909 1153 PM
7182019 Setting Up the Astro Byond Box
httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2024
20
GENERAL PROBLEMS
Problem Possible cause Suggested solution
The display on the front panel
does not light upis not lit
Your Astro byond set top
box is not connected
Make sure the lead from the 12 V power
supply unit is properly plugged into your
Astro byond set top box Check that
the 12 V power supply unit is properly
connected to the mains supply and that
the mains supply is switched on There is no sound and picture
on your TV but your Astro
byond set top boxrsquos front
panel shows the time
Your Astro byond set top
box is still in standbyPress the standby button (S) on your
remote control or your Astro byond set top
boxrsquos front panel Make sure that your TV is
out of standby and the correct AV input has
been selected on the TV
Your remote control does not
operate your Astro byond set
top box
(NOTE if your Astro
byond set top box is out
of standby then the IRindicator light on
itrsquos front panel should
flash when you press the
remote-control buttons)
Your Astro byond set top
box is still in standby
Press the standby button on your remote
control
Something is blocking the
path between your remote
control and your Astro byond
set top boxrsquos front panel
Ensure that nothing is blocking the path
Your remote controlrsquos
batteries need replacing
Replace all the batteries in your remote
control Never throw used batteries into a
fire Dispose of them in an environmentally-
responsible way (see page 2)
There is no sound or picture
or the picture is of poor
quality or looks blocky
Your satellite dish is not
connected properly to your
Astro byond set top box
Make sure that your satellite dish is
connected properly to your Astro byond
set top box
Your TV is not connected
properly to your Astro byondset top box
Make sure that your TV is connected
properly to your Astro byond set top boxyour TV is out of standby and the correct AV
input has been selected on the TV
Your satellite dish is not
pointing in the right
direction or has a faulty LNB
NOTE Severe weather
and heavy cloud cover
can cause this problem
Check the signal-level indicator If it is low
please contact Astro Customer Service for
further assistance
Before attempting to check the connections between your equipment please ensure that you have
disconnected them from the mains supply When you are done checking or reconnecting your equipment
safely reconnect them to the mains supply
B427-Installer-Iss1indd 20 180909 1153 PM
7182019 Setting Up the Astro Byond Box
httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2124
21
GENERAL PROBLEMS
Problem Possible cause Suggested solution
There are Smart Card error
messages
Your Astro byond set
top box cannot detect or
recognise your Smart Card
Make sure that you have the correct Astro
Smart Card and that it is properly inserted If
the messages persist please contact Astro
Customer Service
You have forgotten your PIN
code
Please contact Astro Customer Service to
reset the PIN code
Your Astro Smart Card does
not work with any other Astro
byond set top box that you
may have
Your Astro Smart Card will
work only with the Astro
byond set top box that it
came paired with It can not
be used with any other set
top box
Make sure that your Astro Smart Card is
used only with your Astro byond set top
box
The HDMI output of your
Astro byond set top box does
not seem to be functioning
In order to activate the
HDMI output you need to
subscribe to HD channels
Make sure that the Astro Smart Card is
inserted into your Astro byond set top box
If the problem still persists please contact
Astro Customer Service
The HDMI cable may not be
connected properly
Please ensure that the HDMI cable is
connected properly at each end
Your TV may be unable to
communicate properly withthe HDMI input
Turn the TV off and on
Your HD channels show
lsquoServices currently not
availablersquo while your other
channels are OK
Your Astro byond set top
box needs to be installed
properly without the use of
any cable splitters
Please call Astro Customer service to have
your Astro byond set top box correctly
installed
When viewing a HD channel
the other set top boxes in
your home no longer work
properly
Your Astro byond set
top box installation and
infrastructure requires it
to have a dedicated signal
source
Disconnect the splitter and connect the
signal source directly to your Astro byond
set top box
NOTE If you experience a problem even after the above checks please contact Astro Customer Service
for further assistance
B427-Installer-Iss1indd 21 180909 1153 PM
7182019 Setting Up the Astro Byond Box
httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2224
22
SPECIFICATION
Due to continued product improvement this specification may change without notice
GENERAL
Operating voltage 12 V DC 25 A
Power consumption 30 W (max)
Dimensions (W x D x H) 324 mm x 238 mm x 56 mm
Weight 15 kg (packed including accessories)
Operating temperature range +5 degC to +42 degC
Storage temperature range ndash20 degC to +70 degC
REAR983085PANEL CONNECTORSDC POWER 12 V DC 25 A
SAT-IN (satellite dish input) F-type female
AUDIO LEFT and RIGHT 2 x phono audio-out sockets
VIDEO Phono composite video-out socket
COMPONENT VIDEO Y Pb Pr 3 x RCA (phono) component video-out sockets
DIGITAL AUDIO Coaxial SPDIF connector RCACinch (female)
HDMI HDMI interface
USB 20 Host Port (Type A) (for future use)
NETWORK PORT RJ45 female (for future use)
FRONT983085PANEL CONNECTOR
USB 20 (for future use)
B427-Installer-Iss1indd 22 180909 1153 PM
7182019 Setting Up the Astro Byond Box
httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2324
23
NOTICES
Astro is a trademark of MEASAT Broadcast Network Systems Sdn Bhd (240064-A)
This product incorporates copyright protection technology that is protected by US patents and other
intellectual property rights Use of this copyright protection technology must be authorized by Macrovision
and is intended for home and other limited pay-per-view uses only unless otherwise authorized by
Macrovision Reverse engineering or disassembly is prohibited
HDMI the HDMI Logo and High-DefinitionMultimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC
Other trademarks listed herein are the property of their respective owners
OPEN SOURCE SOFTWARE
Certain components of the software contained in this product are subject to either
(i) the GNU General Public Licence (ldquoGPLrdquo)
(ii) the GNU Lesser General Public Licence (ldquoLGPLrdquo) or
(iii) OpenSSL license
In compliance with the GPL and LGPL Pace makes the source code of the Linux software libraries and
associated utilities it uses together with its modifications (if any) available to the public in source code format httpwwwpacecomopensourcerequest
OPEN SOURCE LICENSES
The software contained in this product may be covered by certain components consisting of free software or
open source software A list of these components and a copy of the relevant copyright notices and license
term notices that are required by such licenses are available at this web page
httpwwwpacecomopensourcelicense
This list may change from time to time and may depend on the model of product or the version of software
you have received If you are unable to access this web page and wish to have a copy of this list please
contact the Open Source Administrator at Pace plc Victoria Road Saltaire West Yorkshire BD18 3LF United
Kingdom To the extent the terms of these open source or free software l icenses prohibit any of the restrictionsin any end user license included with the product such restrictions will not apply to the applicable open
source or free software component
COPYRIGHT
This document is copyrighted and may not in whole or part be copied photocopied reproduced translated
or reduced to any electronic or machine-readable form without prior consent in writing from MEASAT
Broadcast Network Systems Sdn Bhd
copy 2009 MEASAT Broadcast Network Systems Sdn Bhd
All rights reserved
B427-Installer-Iss1indd 23 180909 1153 PM
7182019 Setting Up the Astro Byond Box
httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2424
24
NOTES
7182019 Setting Up the Astro Byond Box
httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1724
17
YOUR REMOTE CONTROL
TV CODESIf a 4-digit code does not work try the next 4-digit code for your brand of TV
Samsung 0060 0812 0618 0178 0587 0009 0093 0556 1235 0108 0037 0217 0264 0370
0072 0156 1208 0766 0226 0814 0216 0290 0821 0163
Sony 1825 1505 0011 1651 0036 0650 1010 0037 0556 0093 0170 0074
Philips 0037 0556 1744 0772 1246 1304 0178 0108 0195 0087 0374 0760 0343 0595
0009 0200 0361 1521
Panasonic 0650 0226 1650 1636 0108 1310 0037 0556 0163 1208 0508 0896 0361 0853
1335 0367 0516 0548 0001
Toshiba 1508 0508 0060 0009 0714 0036 0156 1656 0070 0093 2060 0264 1935 04121164 0618 1582 0650 0821 1704 0217 0109 1457 1916 1908 0698 0037 0736
1556 1037
LG 1423 0001 0178 0037 0556 0876 0370 1768 0377 0009 0714 0060 0217 0108
0216 0290 0163 0606 0109 0698 0715 0823 0829 1556 1191 0247 0367 1681
1539
Pioneer 1260 0760 0011 0170 1457 0698 0109 0163 0037 0287 0556 0428 0370 0343
0361 0486 0512
Sharp 0093 0009 1393 0036 0491 0818 0256 1819 1163 0650 0294 0653 0412 0516
0200 0760 2214
JVC 0653 1818 0036 1153 0606 1653 0371 0508 0731 0683 0192 0218 0418 0093
0650If the brand of your TVrsquos Codes is not listed here please refer to the Astro website
(wwwastrocommy) for additional information
If you wish to clear the current TV Code that is programmed to the remote hold down tvS and ok together
until the indicator blinks twice Follow this up with 9 ndash 7 ndash 7 The indicator will blink twice again The remote
will still be able to control your Astro byond set top box
B427-Installer-Iss1indd 17 180909 1153 PM
7182019 Setting Up the Astro Byond Box
httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1824
18
ON983085SCREEN MESSAGES
If any of the following on-screen messages appear you may attempt the suggested solutions to resolve it
before contacting Astro Customer Service
On-screen message Possible cause Suggested solution
Please insert your Astro Smart
Card
Your Astro Smart Card is not
inserted in the smart card
slot of your Astro byond set
top box
Please insert your Astro Smart Card into
the smart card slot
Invalid Smart Card Please
insert your Astro Smart Card or
insert your Astro Smart Card
correctly
The smart card is not
inserted properly
Reinsert the smart card correctly
There is a mismatch in the
customer type of the Astro
Smart Card inserted in your
Astro byond set top box
Please insert the Astro Smart Card that
came with your Astro byond set top box
The smart card in your Astro
byond set top box is not an
Astro Smart Card
This channel is not included in
your subscription To subscribe
please call Astro customer
service
Your current subscription
does not include this
channel
Please contact Astro Customer Service if
you are interested in viewing the channel
Your Smart Card is inactivePlease call Astro customer
service to activate
Your Astro Smart Card hasnot been activated or has
been deactivated
Please contact Astro Customer Service toactivate the card Ensure that the smart
card is in your Astro byond set top box
powered up with the signal locked on
The Astro Smart Card has
not been in your Astro
byond set top box for
several months
Leave the Astro Smart Card for a couple of
hours inside the Astro byond set top box
powered up with the signal locked on
You have inserted the wrong
Smart Card Please insert the
correct Smart Card
You have inserted a smart
card from another set top
box Your Astro byond set
top box will work only with
the Astro Smart Card that it
came paired with
Insert the Astro Smart Card that came
paired with your Astro byond set top box
B427-Installer-Iss1indd 18 180909 1153 PM
7182019 Setting Up the Astro Byond Box
httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1924
19
ON983085SCREEN MESSAGES
On-screen message Possible cause Suggested solution
Services currently not
available
This may be a temporary
condition due to the rain If
this condition persists please
call Astro customer service
The satellite input is not
connected properly
Ensure that the satellite input is
connected properly
The dish is not be aligned
properly
Have an authorized installer align the dish
properly
Booking is not allowed when
Smart Card is removed
The Astro Smart Card is not
inserted in your Astro byond
set top box while you trying
to book a reminder
Insert your Astro Smart Card and retry
booking the reminder
You have already booked
the maximum numbers of
reminders
You have already booked 50
reminders
You can either delete some of the existing
reminders or book new reminders after
the existing reminders have lapsed
The following events start at
the same time Please cancel
one of the events to proceed
You have already set another
programme to start at the
same time thereby causing
a reminder conflict
You can either cancel the current booking
or continue booking a new reminder by
overwriting the old reminder
No favourite channels found You have not assigned any
channels to your favourite
channels list
You can access the Home menu using
the home button on the remote control
You can assign favourite channels bynavigating to
Settings gt User Settings gt Edit Favourites
You have already selected the
maximum number of favourite
channels
You have already selected
30 favourite channels
You need to delete some of your old
favourite channels to add additional
channels
This channel is blocked under
parental control
You have blocked this
channel using the Channel
Block function under
Parental Control
You can either enter the correct PIN code
to view the channel or switch to another
channel
You have already selected the
maximum number of blocked
channels
You have already selected
30 blocked channels
You need to delete some of the old
blocked channels to block
additional channels
B427-Installer-Iss1indd 19 180909 1153 PM
7182019 Setting Up the Astro Byond Box
httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2024
20
GENERAL PROBLEMS
Problem Possible cause Suggested solution
The display on the front panel
does not light upis not lit
Your Astro byond set top
box is not connected
Make sure the lead from the 12 V power
supply unit is properly plugged into your
Astro byond set top box Check that
the 12 V power supply unit is properly
connected to the mains supply and that
the mains supply is switched on There is no sound and picture
on your TV but your Astro
byond set top boxrsquos front
panel shows the time
Your Astro byond set top
box is still in standbyPress the standby button (S) on your
remote control or your Astro byond set top
boxrsquos front panel Make sure that your TV is
out of standby and the correct AV input has
been selected on the TV
Your remote control does not
operate your Astro byond set
top box
(NOTE if your Astro
byond set top box is out
of standby then the IRindicator light on
itrsquos front panel should
flash when you press the
remote-control buttons)
Your Astro byond set top
box is still in standby
Press the standby button on your remote
control
Something is blocking the
path between your remote
control and your Astro byond
set top boxrsquos front panel
Ensure that nothing is blocking the path
Your remote controlrsquos
batteries need replacing
Replace all the batteries in your remote
control Never throw used batteries into a
fire Dispose of them in an environmentally-
responsible way (see page 2)
There is no sound or picture
or the picture is of poor
quality or looks blocky
Your satellite dish is not
connected properly to your
Astro byond set top box
Make sure that your satellite dish is
connected properly to your Astro byond
set top box
Your TV is not connected
properly to your Astro byondset top box
Make sure that your TV is connected
properly to your Astro byond set top boxyour TV is out of standby and the correct AV
input has been selected on the TV
Your satellite dish is not
pointing in the right
direction or has a faulty LNB
NOTE Severe weather
and heavy cloud cover
can cause this problem
Check the signal-level indicator If it is low
please contact Astro Customer Service for
further assistance
Before attempting to check the connections between your equipment please ensure that you have
disconnected them from the mains supply When you are done checking or reconnecting your equipment
safely reconnect them to the mains supply
B427-Installer-Iss1indd 20 180909 1153 PM
7182019 Setting Up the Astro Byond Box
httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2124
21
GENERAL PROBLEMS
Problem Possible cause Suggested solution
There are Smart Card error
messages
Your Astro byond set
top box cannot detect or
recognise your Smart Card
Make sure that you have the correct Astro
Smart Card and that it is properly inserted If
the messages persist please contact Astro
Customer Service
You have forgotten your PIN
code
Please contact Astro Customer Service to
reset the PIN code
Your Astro Smart Card does
not work with any other Astro
byond set top box that you
may have
Your Astro Smart Card will
work only with the Astro
byond set top box that it
came paired with It can not
be used with any other set
top box
Make sure that your Astro Smart Card is
used only with your Astro byond set top
box
The HDMI output of your
Astro byond set top box does
not seem to be functioning
In order to activate the
HDMI output you need to
subscribe to HD channels
Make sure that the Astro Smart Card is
inserted into your Astro byond set top box
If the problem still persists please contact
Astro Customer Service
The HDMI cable may not be
connected properly
Please ensure that the HDMI cable is
connected properly at each end
Your TV may be unable to
communicate properly withthe HDMI input
Turn the TV off and on
Your HD channels show
lsquoServices currently not
availablersquo while your other
channels are OK
Your Astro byond set top
box needs to be installed
properly without the use of
any cable splitters
Please call Astro Customer service to have
your Astro byond set top box correctly
installed
When viewing a HD channel
the other set top boxes in
your home no longer work
properly
Your Astro byond set
top box installation and
infrastructure requires it
to have a dedicated signal
source
Disconnect the splitter and connect the
signal source directly to your Astro byond
set top box
NOTE If you experience a problem even after the above checks please contact Astro Customer Service
for further assistance
B427-Installer-Iss1indd 21 180909 1153 PM
7182019 Setting Up the Astro Byond Box
httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2224
22
SPECIFICATION
Due to continued product improvement this specification may change without notice
GENERAL
Operating voltage 12 V DC 25 A
Power consumption 30 W (max)
Dimensions (W x D x H) 324 mm x 238 mm x 56 mm
Weight 15 kg (packed including accessories)
Operating temperature range +5 degC to +42 degC
Storage temperature range ndash20 degC to +70 degC
REAR983085PANEL CONNECTORSDC POWER 12 V DC 25 A
SAT-IN (satellite dish input) F-type female
AUDIO LEFT and RIGHT 2 x phono audio-out sockets
VIDEO Phono composite video-out socket
COMPONENT VIDEO Y Pb Pr 3 x RCA (phono) component video-out sockets
DIGITAL AUDIO Coaxial SPDIF connector RCACinch (female)
HDMI HDMI interface
USB 20 Host Port (Type A) (for future use)
NETWORK PORT RJ45 female (for future use)
FRONT983085PANEL CONNECTOR
USB 20 (for future use)
B427-Installer-Iss1indd 22 180909 1153 PM
7182019 Setting Up the Astro Byond Box
httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2324
23
NOTICES
Astro is a trademark of MEASAT Broadcast Network Systems Sdn Bhd (240064-A)
This product incorporates copyright protection technology that is protected by US patents and other
intellectual property rights Use of this copyright protection technology must be authorized by Macrovision
and is intended for home and other limited pay-per-view uses only unless otherwise authorized by
Macrovision Reverse engineering or disassembly is prohibited
HDMI the HDMI Logo and High-DefinitionMultimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC
Other trademarks listed herein are the property of their respective owners
OPEN SOURCE SOFTWARE
Certain components of the software contained in this product are subject to either
(i) the GNU General Public Licence (ldquoGPLrdquo)
(ii) the GNU Lesser General Public Licence (ldquoLGPLrdquo) or
(iii) OpenSSL license
In compliance with the GPL and LGPL Pace makes the source code of the Linux software libraries and
associated utilities it uses together with its modifications (if any) available to the public in source code format httpwwwpacecomopensourcerequest
OPEN SOURCE LICENSES
The software contained in this product may be covered by certain components consisting of free software or
open source software A list of these components and a copy of the relevant copyright notices and license
term notices that are required by such licenses are available at this web page
httpwwwpacecomopensourcelicense
This list may change from time to time and may depend on the model of product or the version of software
you have received If you are unable to access this web page and wish to have a copy of this list please
contact the Open Source Administrator at Pace plc Victoria Road Saltaire West Yorkshire BD18 3LF United
Kingdom To the extent the terms of these open source or free software l icenses prohibit any of the restrictionsin any end user license included with the product such restrictions will not apply to the applicable open
source or free software component
COPYRIGHT
This document is copyrighted and may not in whole or part be copied photocopied reproduced translated
or reduced to any electronic or machine-readable form without prior consent in writing from MEASAT
Broadcast Network Systems Sdn Bhd
copy 2009 MEASAT Broadcast Network Systems Sdn Bhd
All rights reserved
B427-Installer-Iss1indd 23 180909 1153 PM
7182019 Setting Up the Astro Byond Box
httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2424
24
NOTES
7182019 Setting Up the Astro Byond Box
httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1824
18
ON983085SCREEN MESSAGES
If any of the following on-screen messages appear you may attempt the suggested solutions to resolve it
before contacting Astro Customer Service
On-screen message Possible cause Suggested solution
Please insert your Astro Smart
Card
Your Astro Smart Card is not
inserted in the smart card
slot of your Astro byond set
top box
Please insert your Astro Smart Card into
the smart card slot
Invalid Smart Card Please
insert your Astro Smart Card or
insert your Astro Smart Card
correctly
The smart card is not
inserted properly
Reinsert the smart card correctly
There is a mismatch in the
customer type of the Astro
Smart Card inserted in your
Astro byond set top box
Please insert the Astro Smart Card that
came with your Astro byond set top box
The smart card in your Astro
byond set top box is not an
Astro Smart Card
This channel is not included in
your subscription To subscribe
please call Astro customer
service
Your current subscription
does not include this
channel
Please contact Astro Customer Service if
you are interested in viewing the channel
Your Smart Card is inactivePlease call Astro customer
service to activate
Your Astro Smart Card hasnot been activated or has
been deactivated
Please contact Astro Customer Service toactivate the card Ensure that the smart
card is in your Astro byond set top box
powered up with the signal locked on
The Astro Smart Card has
not been in your Astro
byond set top box for
several months
Leave the Astro Smart Card for a couple of
hours inside the Astro byond set top box
powered up with the signal locked on
You have inserted the wrong
Smart Card Please insert the
correct Smart Card
You have inserted a smart
card from another set top
box Your Astro byond set
top box will work only with
the Astro Smart Card that it
came paired with
Insert the Astro Smart Card that came
paired with your Astro byond set top box
B427-Installer-Iss1indd 18 180909 1153 PM
7182019 Setting Up the Astro Byond Box
httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1924
19
ON983085SCREEN MESSAGES
On-screen message Possible cause Suggested solution
Services currently not
available
This may be a temporary
condition due to the rain If
this condition persists please
call Astro customer service
The satellite input is not
connected properly
Ensure that the satellite input is
connected properly
The dish is not be aligned
properly
Have an authorized installer align the dish
properly
Booking is not allowed when
Smart Card is removed
The Astro Smart Card is not
inserted in your Astro byond
set top box while you trying
to book a reminder
Insert your Astro Smart Card and retry
booking the reminder
You have already booked
the maximum numbers of
reminders
You have already booked 50
reminders
You can either delete some of the existing
reminders or book new reminders after
the existing reminders have lapsed
The following events start at
the same time Please cancel
one of the events to proceed
You have already set another
programme to start at the
same time thereby causing
a reminder conflict
You can either cancel the current booking
or continue booking a new reminder by
overwriting the old reminder
No favourite channels found You have not assigned any
channels to your favourite
channels list
You can access the Home menu using
the home button on the remote control
You can assign favourite channels bynavigating to
Settings gt User Settings gt Edit Favourites
You have already selected the
maximum number of favourite
channels
You have already selected
30 favourite channels
You need to delete some of your old
favourite channels to add additional
channels
This channel is blocked under
parental control
You have blocked this
channel using the Channel
Block function under
Parental Control
You can either enter the correct PIN code
to view the channel or switch to another
channel
You have already selected the
maximum number of blocked
channels
You have already selected
30 blocked channels
You need to delete some of the old
blocked channels to block
additional channels
B427-Installer-Iss1indd 19 180909 1153 PM
7182019 Setting Up the Astro Byond Box
httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2024
20
GENERAL PROBLEMS
Problem Possible cause Suggested solution
The display on the front panel
does not light upis not lit
Your Astro byond set top
box is not connected
Make sure the lead from the 12 V power
supply unit is properly plugged into your
Astro byond set top box Check that
the 12 V power supply unit is properly
connected to the mains supply and that
the mains supply is switched on There is no sound and picture
on your TV but your Astro
byond set top boxrsquos front
panel shows the time
Your Astro byond set top
box is still in standbyPress the standby button (S) on your
remote control or your Astro byond set top
boxrsquos front panel Make sure that your TV is
out of standby and the correct AV input has
been selected on the TV
Your remote control does not
operate your Astro byond set
top box
(NOTE if your Astro
byond set top box is out
of standby then the IRindicator light on
itrsquos front panel should
flash when you press the
remote-control buttons)
Your Astro byond set top
box is still in standby
Press the standby button on your remote
control
Something is blocking the
path between your remote
control and your Astro byond
set top boxrsquos front panel
Ensure that nothing is blocking the path
Your remote controlrsquos
batteries need replacing
Replace all the batteries in your remote
control Never throw used batteries into a
fire Dispose of them in an environmentally-
responsible way (see page 2)
There is no sound or picture
or the picture is of poor
quality or looks blocky
Your satellite dish is not
connected properly to your
Astro byond set top box
Make sure that your satellite dish is
connected properly to your Astro byond
set top box
Your TV is not connected
properly to your Astro byondset top box
Make sure that your TV is connected
properly to your Astro byond set top boxyour TV is out of standby and the correct AV
input has been selected on the TV
Your satellite dish is not
pointing in the right
direction or has a faulty LNB
NOTE Severe weather
and heavy cloud cover
can cause this problem
Check the signal-level indicator If it is low
please contact Astro Customer Service for
further assistance
Before attempting to check the connections between your equipment please ensure that you have
disconnected them from the mains supply When you are done checking or reconnecting your equipment
safely reconnect them to the mains supply
B427-Installer-Iss1indd 20 180909 1153 PM
7182019 Setting Up the Astro Byond Box
httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2124
21
GENERAL PROBLEMS
Problem Possible cause Suggested solution
There are Smart Card error
messages
Your Astro byond set
top box cannot detect or
recognise your Smart Card
Make sure that you have the correct Astro
Smart Card and that it is properly inserted If
the messages persist please contact Astro
Customer Service
You have forgotten your PIN
code
Please contact Astro Customer Service to
reset the PIN code
Your Astro Smart Card does
not work with any other Astro
byond set top box that you
may have
Your Astro Smart Card will
work only with the Astro
byond set top box that it
came paired with It can not
be used with any other set
top box
Make sure that your Astro Smart Card is
used only with your Astro byond set top
box
The HDMI output of your
Astro byond set top box does
not seem to be functioning
In order to activate the
HDMI output you need to
subscribe to HD channels
Make sure that the Astro Smart Card is
inserted into your Astro byond set top box
If the problem still persists please contact
Astro Customer Service
The HDMI cable may not be
connected properly
Please ensure that the HDMI cable is
connected properly at each end
Your TV may be unable to
communicate properly withthe HDMI input
Turn the TV off and on
Your HD channels show
lsquoServices currently not
availablersquo while your other
channels are OK
Your Astro byond set top
box needs to be installed
properly without the use of
any cable splitters
Please call Astro Customer service to have
your Astro byond set top box correctly
installed
When viewing a HD channel
the other set top boxes in
your home no longer work
properly
Your Astro byond set
top box installation and
infrastructure requires it
to have a dedicated signal
source
Disconnect the splitter and connect the
signal source directly to your Astro byond
set top box
NOTE If you experience a problem even after the above checks please contact Astro Customer Service
for further assistance
B427-Installer-Iss1indd 21 180909 1153 PM
7182019 Setting Up the Astro Byond Box
httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2224
22
SPECIFICATION
Due to continued product improvement this specification may change without notice
GENERAL
Operating voltage 12 V DC 25 A
Power consumption 30 W (max)
Dimensions (W x D x H) 324 mm x 238 mm x 56 mm
Weight 15 kg (packed including accessories)
Operating temperature range +5 degC to +42 degC
Storage temperature range ndash20 degC to +70 degC
REAR983085PANEL CONNECTORSDC POWER 12 V DC 25 A
SAT-IN (satellite dish input) F-type female
AUDIO LEFT and RIGHT 2 x phono audio-out sockets
VIDEO Phono composite video-out socket
COMPONENT VIDEO Y Pb Pr 3 x RCA (phono) component video-out sockets
DIGITAL AUDIO Coaxial SPDIF connector RCACinch (female)
HDMI HDMI interface
USB 20 Host Port (Type A) (for future use)
NETWORK PORT RJ45 female (for future use)
FRONT983085PANEL CONNECTOR
USB 20 (for future use)
B427-Installer-Iss1indd 22 180909 1153 PM
7182019 Setting Up the Astro Byond Box
httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2324
23
NOTICES
Astro is a trademark of MEASAT Broadcast Network Systems Sdn Bhd (240064-A)
This product incorporates copyright protection technology that is protected by US patents and other
intellectual property rights Use of this copyright protection technology must be authorized by Macrovision
and is intended for home and other limited pay-per-view uses only unless otherwise authorized by
Macrovision Reverse engineering or disassembly is prohibited
HDMI the HDMI Logo and High-DefinitionMultimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC
Other trademarks listed herein are the property of their respective owners
OPEN SOURCE SOFTWARE
Certain components of the software contained in this product are subject to either
(i) the GNU General Public Licence (ldquoGPLrdquo)
(ii) the GNU Lesser General Public Licence (ldquoLGPLrdquo) or
(iii) OpenSSL license
In compliance with the GPL and LGPL Pace makes the source code of the Linux software libraries and
associated utilities it uses together with its modifications (if any) available to the public in source code format httpwwwpacecomopensourcerequest
OPEN SOURCE LICENSES
The software contained in this product may be covered by certain components consisting of free software or
open source software A list of these components and a copy of the relevant copyright notices and license
term notices that are required by such licenses are available at this web page
httpwwwpacecomopensourcelicense
This list may change from time to time and may depend on the model of product or the version of software
you have received If you are unable to access this web page and wish to have a copy of this list please
contact the Open Source Administrator at Pace plc Victoria Road Saltaire West Yorkshire BD18 3LF United
Kingdom To the extent the terms of these open source or free software l icenses prohibit any of the restrictionsin any end user license included with the product such restrictions will not apply to the applicable open
source or free software component
COPYRIGHT
This document is copyrighted and may not in whole or part be copied photocopied reproduced translated
or reduced to any electronic or machine-readable form without prior consent in writing from MEASAT
Broadcast Network Systems Sdn Bhd
copy 2009 MEASAT Broadcast Network Systems Sdn Bhd
All rights reserved
B427-Installer-Iss1indd 23 180909 1153 PM
7182019 Setting Up the Astro Byond Box
httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2424
24
NOTES
7182019 Setting Up the Astro Byond Box
httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1924
19
ON983085SCREEN MESSAGES
On-screen message Possible cause Suggested solution
Services currently not
available
This may be a temporary
condition due to the rain If
this condition persists please
call Astro customer service
The satellite input is not
connected properly
Ensure that the satellite input is
connected properly
The dish is not be aligned
properly
Have an authorized installer align the dish
properly
Booking is not allowed when
Smart Card is removed
The Astro Smart Card is not
inserted in your Astro byond
set top box while you trying
to book a reminder
Insert your Astro Smart Card and retry
booking the reminder
You have already booked
the maximum numbers of
reminders
You have already booked 50
reminders
You can either delete some of the existing
reminders or book new reminders after
the existing reminders have lapsed
The following events start at
the same time Please cancel
one of the events to proceed
You have already set another
programme to start at the
same time thereby causing
a reminder conflict
You can either cancel the current booking
or continue booking a new reminder by
overwriting the old reminder
No favourite channels found You have not assigned any
channels to your favourite
channels list
You can access the Home menu using
the home button on the remote control
You can assign favourite channels bynavigating to
Settings gt User Settings gt Edit Favourites
You have already selected the
maximum number of favourite
channels
You have already selected
30 favourite channels
You need to delete some of your old
favourite channels to add additional
channels
This channel is blocked under
parental control
You have blocked this
channel using the Channel
Block function under
Parental Control
You can either enter the correct PIN code
to view the channel or switch to another
channel
You have already selected the
maximum number of blocked
channels
You have already selected
30 blocked channels
You need to delete some of the old
blocked channels to block
additional channels
B427-Installer-Iss1indd 19 180909 1153 PM
7182019 Setting Up the Astro Byond Box
httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2024
20
GENERAL PROBLEMS
Problem Possible cause Suggested solution
The display on the front panel
does not light upis not lit
Your Astro byond set top
box is not connected
Make sure the lead from the 12 V power
supply unit is properly plugged into your
Astro byond set top box Check that
the 12 V power supply unit is properly
connected to the mains supply and that
the mains supply is switched on There is no sound and picture
on your TV but your Astro
byond set top boxrsquos front
panel shows the time
Your Astro byond set top
box is still in standbyPress the standby button (S) on your
remote control or your Astro byond set top
boxrsquos front panel Make sure that your TV is
out of standby and the correct AV input has
been selected on the TV
Your remote control does not
operate your Astro byond set
top box
(NOTE if your Astro
byond set top box is out
of standby then the IRindicator light on
itrsquos front panel should
flash when you press the
remote-control buttons)
Your Astro byond set top
box is still in standby
Press the standby button on your remote
control
Something is blocking the
path between your remote
control and your Astro byond
set top boxrsquos front panel
Ensure that nothing is blocking the path
Your remote controlrsquos
batteries need replacing
Replace all the batteries in your remote
control Never throw used batteries into a
fire Dispose of them in an environmentally-
responsible way (see page 2)
There is no sound or picture
or the picture is of poor
quality or looks blocky
Your satellite dish is not
connected properly to your
Astro byond set top box
Make sure that your satellite dish is
connected properly to your Astro byond
set top box
Your TV is not connected
properly to your Astro byondset top box
Make sure that your TV is connected
properly to your Astro byond set top boxyour TV is out of standby and the correct AV
input has been selected on the TV
Your satellite dish is not
pointing in the right
direction or has a faulty LNB
NOTE Severe weather
and heavy cloud cover
can cause this problem
Check the signal-level indicator If it is low
please contact Astro Customer Service for
further assistance
Before attempting to check the connections between your equipment please ensure that you have
disconnected them from the mains supply When you are done checking or reconnecting your equipment
safely reconnect them to the mains supply
B427-Installer-Iss1indd 20 180909 1153 PM
7182019 Setting Up the Astro Byond Box
httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2124
21
GENERAL PROBLEMS
Problem Possible cause Suggested solution
There are Smart Card error
messages
Your Astro byond set
top box cannot detect or
recognise your Smart Card
Make sure that you have the correct Astro
Smart Card and that it is properly inserted If
the messages persist please contact Astro
Customer Service
You have forgotten your PIN
code
Please contact Astro Customer Service to
reset the PIN code
Your Astro Smart Card does
not work with any other Astro
byond set top box that you
may have
Your Astro Smart Card will
work only with the Astro
byond set top box that it
came paired with It can not
be used with any other set
top box
Make sure that your Astro Smart Card is
used only with your Astro byond set top
box
The HDMI output of your
Astro byond set top box does
not seem to be functioning
In order to activate the
HDMI output you need to
subscribe to HD channels
Make sure that the Astro Smart Card is
inserted into your Astro byond set top box
If the problem still persists please contact
Astro Customer Service
The HDMI cable may not be
connected properly
Please ensure that the HDMI cable is
connected properly at each end
Your TV may be unable to
communicate properly withthe HDMI input
Turn the TV off and on
Your HD channels show
lsquoServices currently not
availablersquo while your other
channels are OK
Your Astro byond set top
box needs to be installed
properly without the use of
any cable splitters
Please call Astro Customer service to have
your Astro byond set top box correctly
installed
When viewing a HD channel
the other set top boxes in
your home no longer work
properly
Your Astro byond set
top box installation and
infrastructure requires it
to have a dedicated signal
source
Disconnect the splitter and connect the
signal source directly to your Astro byond
set top box
NOTE If you experience a problem even after the above checks please contact Astro Customer Service
for further assistance
B427-Installer-Iss1indd 21 180909 1153 PM
7182019 Setting Up the Astro Byond Box
httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2224
22
SPECIFICATION
Due to continued product improvement this specification may change without notice
GENERAL
Operating voltage 12 V DC 25 A
Power consumption 30 W (max)
Dimensions (W x D x H) 324 mm x 238 mm x 56 mm
Weight 15 kg (packed including accessories)
Operating temperature range +5 degC to +42 degC
Storage temperature range ndash20 degC to +70 degC
REAR983085PANEL CONNECTORSDC POWER 12 V DC 25 A
SAT-IN (satellite dish input) F-type female
AUDIO LEFT and RIGHT 2 x phono audio-out sockets
VIDEO Phono composite video-out socket
COMPONENT VIDEO Y Pb Pr 3 x RCA (phono) component video-out sockets
DIGITAL AUDIO Coaxial SPDIF connector RCACinch (female)
HDMI HDMI interface
USB 20 Host Port (Type A) (for future use)
NETWORK PORT RJ45 female (for future use)
FRONT983085PANEL CONNECTOR
USB 20 (for future use)
B427-Installer-Iss1indd 22 180909 1153 PM
7182019 Setting Up the Astro Byond Box
httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2324
23
NOTICES
Astro is a trademark of MEASAT Broadcast Network Systems Sdn Bhd (240064-A)
This product incorporates copyright protection technology that is protected by US patents and other
intellectual property rights Use of this copyright protection technology must be authorized by Macrovision
and is intended for home and other limited pay-per-view uses only unless otherwise authorized by
Macrovision Reverse engineering or disassembly is prohibited
HDMI the HDMI Logo and High-DefinitionMultimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC
Other trademarks listed herein are the property of their respective owners
OPEN SOURCE SOFTWARE
Certain components of the software contained in this product are subject to either
(i) the GNU General Public Licence (ldquoGPLrdquo)
(ii) the GNU Lesser General Public Licence (ldquoLGPLrdquo) or
(iii) OpenSSL license
In compliance with the GPL and LGPL Pace makes the source code of the Linux software libraries and
associated utilities it uses together with its modifications (if any) available to the public in source code format httpwwwpacecomopensourcerequest
OPEN SOURCE LICENSES
The software contained in this product may be covered by certain components consisting of free software or
open source software A list of these components and a copy of the relevant copyright notices and license
term notices that are required by such licenses are available at this web page
httpwwwpacecomopensourcelicense
This list may change from time to time and may depend on the model of product or the version of software
you have received If you are unable to access this web page and wish to have a copy of this list please
contact the Open Source Administrator at Pace plc Victoria Road Saltaire West Yorkshire BD18 3LF United
Kingdom To the extent the terms of these open source or free software l icenses prohibit any of the restrictionsin any end user license included with the product such restrictions will not apply to the applicable open
source or free software component
COPYRIGHT
This document is copyrighted and may not in whole or part be copied photocopied reproduced translated
or reduced to any electronic or machine-readable form without prior consent in writing from MEASAT
Broadcast Network Systems Sdn Bhd
copy 2009 MEASAT Broadcast Network Systems Sdn Bhd
All rights reserved
B427-Installer-Iss1indd 23 180909 1153 PM
7182019 Setting Up the Astro Byond Box
httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2424
24
NOTES
7182019 Setting Up the Astro Byond Box
httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2024
20
GENERAL PROBLEMS
Problem Possible cause Suggested solution
The display on the front panel
does not light upis not lit
Your Astro byond set top
box is not connected
Make sure the lead from the 12 V power
supply unit is properly plugged into your
Astro byond set top box Check that
the 12 V power supply unit is properly
connected to the mains supply and that
the mains supply is switched on There is no sound and picture
on your TV but your Astro
byond set top boxrsquos front
panel shows the time
Your Astro byond set top
box is still in standbyPress the standby button (S) on your
remote control or your Astro byond set top
boxrsquos front panel Make sure that your TV is
out of standby and the correct AV input has
been selected on the TV
Your remote control does not
operate your Astro byond set
top box
(NOTE if your Astro
byond set top box is out
of standby then the IRindicator light on
itrsquos front panel should
flash when you press the
remote-control buttons)
Your Astro byond set top
box is still in standby
Press the standby button on your remote
control
Something is blocking the
path between your remote
control and your Astro byond
set top boxrsquos front panel
Ensure that nothing is blocking the path
Your remote controlrsquos
batteries need replacing
Replace all the batteries in your remote
control Never throw used batteries into a
fire Dispose of them in an environmentally-
responsible way (see page 2)
There is no sound or picture
or the picture is of poor
quality or looks blocky
Your satellite dish is not
connected properly to your
Astro byond set top box
Make sure that your satellite dish is
connected properly to your Astro byond
set top box
Your TV is not connected
properly to your Astro byondset top box
Make sure that your TV is connected
properly to your Astro byond set top boxyour TV is out of standby and the correct AV
input has been selected on the TV
Your satellite dish is not
pointing in the right
direction or has a faulty LNB
NOTE Severe weather
and heavy cloud cover
can cause this problem
Check the signal-level indicator If it is low
please contact Astro Customer Service for
further assistance
Before attempting to check the connections between your equipment please ensure that you have
disconnected them from the mains supply When you are done checking or reconnecting your equipment
safely reconnect them to the mains supply
B427-Installer-Iss1indd 20 180909 1153 PM
7182019 Setting Up the Astro Byond Box
httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2124
21
GENERAL PROBLEMS
Problem Possible cause Suggested solution
There are Smart Card error
messages
Your Astro byond set
top box cannot detect or
recognise your Smart Card
Make sure that you have the correct Astro
Smart Card and that it is properly inserted If
the messages persist please contact Astro
Customer Service
You have forgotten your PIN
code
Please contact Astro Customer Service to
reset the PIN code
Your Astro Smart Card does
not work with any other Astro
byond set top box that you
may have
Your Astro Smart Card will
work only with the Astro
byond set top box that it
came paired with It can not
be used with any other set
top box
Make sure that your Astro Smart Card is
used only with your Astro byond set top
box
The HDMI output of your
Astro byond set top box does
not seem to be functioning
In order to activate the
HDMI output you need to
subscribe to HD channels
Make sure that the Astro Smart Card is
inserted into your Astro byond set top box
If the problem still persists please contact
Astro Customer Service
The HDMI cable may not be
connected properly
Please ensure that the HDMI cable is
connected properly at each end
Your TV may be unable to
communicate properly withthe HDMI input
Turn the TV off and on
Your HD channels show
lsquoServices currently not
availablersquo while your other
channels are OK
Your Astro byond set top
box needs to be installed
properly without the use of
any cable splitters
Please call Astro Customer service to have
your Astro byond set top box correctly
installed
When viewing a HD channel
the other set top boxes in
your home no longer work
properly
Your Astro byond set
top box installation and
infrastructure requires it
to have a dedicated signal
source
Disconnect the splitter and connect the
signal source directly to your Astro byond
set top box
NOTE If you experience a problem even after the above checks please contact Astro Customer Service
for further assistance
B427-Installer-Iss1indd 21 180909 1153 PM
7182019 Setting Up the Astro Byond Box
httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2224
22
SPECIFICATION
Due to continued product improvement this specification may change without notice
GENERAL
Operating voltage 12 V DC 25 A
Power consumption 30 W (max)
Dimensions (W x D x H) 324 mm x 238 mm x 56 mm
Weight 15 kg (packed including accessories)
Operating temperature range +5 degC to +42 degC
Storage temperature range ndash20 degC to +70 degC
REAR983085PANEL CONNECTORSDC POWER 12 V DC 25 A
SAT-IN (satellite dish input) F-type female
AUDIO LEFT and RIGHT 2 x phono audio-out sockets
VIDEO Phono composite video-out socket
COMPONENT VIDEO Y Pb Pr 3 x RCA (phono) component video-out sockets
DIGITAL AUDIO Coaxial SPDIF connector RCACinch (female)
HDMI HDMI interface
USB 20 Host Port (Type A) (for future use)
NETWORK PORT RJ45 female (for future use)
FRONT983085PANEL CONNECTOR
USB 20 (for future use)
B427-Installer-Iss1indd 22 180909 1153 PM
7182019 Setting Up the Astro Byond Box
httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2324
23
NOTICES
Astro is a trademark of MEASAT Broadcast Network Systems Sdn Bhd (240064-A)
This product incorporates copyright protection technology that is protected by US patents and other
intellectual property rights Use of this copyright protection technology must be authorized by Macrovision
and is intended for home and other limited pay-per-view uses only unless otherwise authorized by
Macrovision Reverse engineering or disassembly is prohibited
HDMI the HDMI Logo and High-DefinitionMultimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC
Other trademarks listed herein are the property of their respective owners
OPEN SOURCE SOFTWARE
Certain components of the software contained in this product are subject to either
(i) the GNU General Public Licence (ldquoGPLrdquo)
(ii) the GNU Lesser General Public Licence (ldquoLGPLrdquo) or
(iii) OpenSSL license
In compliance with the GPL and LGPL Pace makes the source code of the Linux software libraries and
associated utilities it uses together with its modifications (if any) available to the public in source code format httpwwwpacecomopensourcerequest
OPEN SOURCE LICENSES
The software contained in this product may be covered by certain components consisting of free software or
open source software A list of these components and a copy of the relevant copyright notices and license
term notices that are required by such licenses are available at this web page
httpwwwpacecomopensourcelicense
This list may change from time to time and may depend on the model of product or the version of software
you have received If you are unable to access this web page and wish to have a copy of this list please
contact the Open Source Administrator at Pace plc Victoria Road Saltaire West Yorkshire BD18 3LF United
Kingdom To the extent the terms of these open source or free software l icenses prohibit any of the restrictionsin any end user license included with the product such restrictions will not apply to the applicable open
source or free software component
COPYRIGHT
This document is copyrighted and may not in whole or part be copied photocopied reproduced translated
or reduced to any electronic or machine-readable form without prior consent in writing from MEASAT
Broadcast Network Systems Sdn Bhd
copy 2009 MEASAT Broadcast Network Systems Sdn Bhd
All rights reserved
B427-Installer-Iss1indd 23 180909 1153 PM
7182019 Setting Up the Astro Byond Box
httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2424
24
NOTES
7182019 Setting Up the Astro Byond Box
httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2124
21
GENERAL PROBLEMS
Problem Possible cause Suggested solution
There are Smart Card error
messages
Your Astro byond set
top box cannot detect or
recognise your Smart Card
Make sure that you have the correct Astro
Smart Card and that it is properly inserted If
the messages persist please contact Astro
Customer Service
You have forgotten your PIN
code
Please contact Astro Customer Service to
reset the PIN code
Your Astro Smart Card does
not work with any other Astro
byond set top box that you
may have
Your Astro Smart Card will
work only with the Astro
byond set top box that it
came paired with It can not
be used with any other set
top box
Make sure that your Astro Smart Card is
used only with your Astro byond set top
box
The HDMI output of your
Astro byond set top box does
not seem to be functioning
In order to activate the
HDMI output you need to
subscribe to HD channels
Make sure that the Astro Smart Card is
inserted into your Astro byond set top box
If the problem still persists please contact
Astro Customer Service
The HDMI cable may not be
connected properly
Please ensure that the HDMI cable is
connected properly at each end
Your TV may be unable to
communicate properly withthe HDMI input
Turn the TV off and on
Your HD channels show
lsquoServices currently not
availablersquo while your other
channels are OK
Your Astro byond set top
box needs to be installed
properly without the use of
any cable splitters
Please call Astro Customer service to have
your Astro byond set top box correctly
installed
When viewing a HD channel
the other set top boxes in
your home no longer work
properly
Your Astro byond set
top box installation and
infrastructure requires it
to have a dedicated signal
source
Disconnect the splitter and connect the
signal source directly to your Astro byond
set top box
NOTE If you experience a problem even after the above checks please contact Astro Customer Service
for further assistance
B427-Installer-Iss1indd 21 180909 1153 PM
7182019 Setting Up the Astro Byond Box
httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2224
22
SPECIFICATION
Due to continued product improvement this specification may change without notice
GENERAL
Operating voltage 12 V DC 25 A
Power consumption 30 W (max)
Dimensions (W x D x H) 324 mm x 238 mm x 56 mm
Weight 15 kg (packed including accessories)
Operating temperature range +5 degC to +42 degC
Storage temperature range ndash20 degC to +70 degC
REAR983085PANEL CONNECTORSDC POWER 12 V DC 25 A
SAT-IN (satellite dish input) F-type female
AUDIO LEFT and RIGHT 2 x phono audio-out sockets
VIDEO Phono composite video-out socket
COMPONENT VIDEO Y Pb Pr 3 x RCA (phono) component video-out sockets
DIGITAL AUDIO Coaxial SPDIF connector RCACinch (female)
HDMI HDMI interface
USB 20 Host Port (Type A) (for future use)
NETWORK PORT RJ45 female (for future use)
FRONT983085PANEL CONNECTOR
USB 20 (for future use)
B427-Installer-Iss1indd 22 180909 1153 PM
7182019 Setting Up the Astro Byond Box
httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2324
23
NOTICES
Astro is a trademark of MEASAT Broadcast Network Systems Sdn Bhd (240064-A)
This product incorporates copyright protection technology that is protected by US patents and other
intellectual property rights Use of this copyright protection technology must be authorized by Macrovision
and is intended for home and other limited pay-per-view uses only unless otherwise authorized by
Macrovision Reverse engineering or disassembly is prohibited
HDMI the HDMI Logo and High-DefinitionMultimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC
Other trademarks listed herein are the property of their respective owners
OPEN SOURCE SOFTWARE
Certain components of the software contained in this product are subject to either
(i) the GNU General Public Licence (ldquoGPLrdquo)
(ii) the GNU Lesser General Public Licence (ldquoLGPLrdquo) or
(iii) OpenSSL license
In compliance with the GPL and LGPL Pace makes the source code of the Linux software libraries and
associated utilities it uses together with its modifications (if any) available to the public in source code format httpwwwpacecomopensourcerequest
OPEN SOURCE LICENSES
The software contained in this product may be covered by certain components consisting of free software or
open source software A list of these components and a copy of the relevant copyright notices and license
term notices that are required by such licenses are available at this web page
httpwwwpacecomopensourcelicense
This list may change from time to time and may depend on the model of product or the version of software
you have received If you are unable to access this web page and wish to have a copy of this list please
contact the Open Source Administrator at Pace plc Victoria Road Saltaire West Yorkshire BD18 3LF United
Kingdom To the extent the terms of these open source or free software l icenses prohibit any of the restrictionsin any end user license included with the product such restrictions will not apply to the applicable open
source or free software component
COPYRIGHT
This document is copyrighted and may not in whole or part be copied photocopied reproduced translated
or reduced to any electronic or machine-readable form without prior consent in writing from MEASAT
Broadcast Network Systems Sdn Bhd
copy 2009 MEASAT Broadcast Network Systems Sdn Bhd
All rights reserved
B427-Installer-Iss1indd 23 180909 1153 PM
7182019 Setting Up the Astro Byond Box
httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2424
24
NOTES
7182019 Setting Up the Astro Byond Box
httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2224
22
SPECIFICATION
Due to continued product improvement this specification may change without notice
GENERAL
Operating voltage 12 V DC 25 A
Power consumption 30 W (max)
Dimensions (W x D x H) 324 mm x 238 mm x 56 mm
Weight 15 kg (packed including accessories)
Operating temperature range +5 degC to +42 degC
Storage temperature range ndash20 degC to +70 degC
REAR983085PANEL CONNECTORSDC POWER 12 V DC 25 A
SAT-IN (satellite dish input) F-type female
AUDIO LEFT and RIGHT 2 x phono audio-out sockets
VIDEO Phono composite video-out socket
COMPONENT VIDEO Y Pb Pr 3 x RCA (phono) component video-out sockets
DIGITAL AUDIO Coaxial SPDIF connector RCACinch (female)
HDMI HDMI interface
USB 20 Host Port (Type A) (for future use)
NETWORK PORT RJ45 female (for future use)
FRONT983085PANEL CONNECTOR
USB 20 (for future use)
B427-Installer-Iss1indd 22 180909 1153 PM
7182019 Setting Up the Astro Byond Box
httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2324
23
NOTICES
Astro is a trademark of MEASAT Broadcast Network Systems Sdn Bhd (240064-A)
This product incorporates copyright protection technology that is protected by US patents and other
intellectual property rights Use of this copyright protection technology must be authorized by Macrovision
and is intended for home and other limited pay-per-view uses only unless otherwise authorized by
Macrovision Reverse engineering or disassembly is prohibited
HDMI the HDMI Logo and High-DefinitionMultimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC
Other trademarks listed herein are the property of their respective owners
OPEN SOURCE SOFTWARE
Certain components of the software contained in this product are subject to either
(i) the GNU General Public Licence (ldquoGPLrdquo)
(ii) the GNU Lesser General Public Licence (ldquoLGPLrdquo) or
(iii) OpenSSL license
In compliance with the GPL and LGPL Pace makes the source code of the Linux software libraries and
associated utilities it uses together with its modifications (if any) available to the public in source code format httpwwwpacecomopensourcerequest
OPEN SOURCE LICENSES
The software contained in this product may be covered by certain components consisting of free software or
open source software A list of these components and a copy of the relevant copyright notices and license
term notices that are required by such licenses are available at this web page
httpwwwpacecomopensourcelicense
This list may change from time to time and may depend on the model of product or the version of software
you have received If you are unable to access this web page and wish to have a copy of this list please
contact the Open Source Administrator at Pace plc Victoria Road Saltaire West Yorkshire BD18 3LF United
Kingdom To the extent the terms of these open source or free software l icenses prohibit any of the restrictionsin any end user license included with the product such restrictions will not apply to the applicable open
source or free software component
COPYRIGHT
This document is copyrighted and may not in whole or part be copied photocopied reproduced translated
or reduced to any electronic or machine-readable form without prior consent in writing from MEASAT
Broadcast Network Systems Sdn Bhd
copy 2009 MEASAT Broadcast Network Systems Sdn Bhd
All rights reserved
B427-Installer-Iss1indd 23 180909 1153 PM
7182019 Setting Up the Astro Byond Box
httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2424
24
NOTES
7182019 Setting Up the Astro Byond Box
httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2324
23
NOTICES
Astro is a trademark of MEASAT Broadcast Network Systems Sdn Bhd (240064-A)
This product incorporates copyright protection technology that is protected by US patents and other
intellectual property rights Use of this copyright protection technology must be authorized by Macrovision
and is intended for home and other limited pay-per-view uses only unless otherwise authorized by
Macrovision Reverse engineering or disassembly is prohibited
HDMI the HDMI Logo and High-DefinitionMultimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC
Other trademarks listed herein are the property of their respective owners
OPEN SOURCE SOFTWARE
Certain components of the software contained in this product are subject to either
(i) the GNU General Public Licence (ldquoGPLrdquo)
(ii) the GNU Lesser General Public Licence (ldquoLGPLrdquo) or
(iii) OpenSSL license
In compliance with the GPL and LGPL Pace makes the source code of the Linux software libraries and
associated utilities it uses together with its modifications (if any) available to the public in source code format httpwwwpacecomopensourcerequest
OPEN SOURCE LICENSES
The software contained in this product may be covered by certain components consisting of free software or
open source software A list of these components and a copy of the relevant copyright notices and license
term notices that are required by such licenses are available at this web page
httpwwwpacecomopensourcelicense
This list may change from time to time and may depend on the model of product or the version of software
you have received If you are unable to access this web page and wish to have a copy of this list please
contact the Open Source Administrator at Pace plc Victoria Road Saltaire West Yorkshire BD18 3LF United
Kingdom To the extent the terms of these open source or free software l icenses prohibit any of the restrictionsin any end user license included with the product such restrictions will not apply to the applicable open
source or free software component
COPYRIGHT
This document is copyrighted and may not in whole or part be copied photocopied reproduced translated
or reduced to any electronic or machine-readable form without prior consent in writing from MEASAT
Broadcast Network Systems Sdn Bhd
copy 2009 MEASAT Broadcast Network Systems Sdn Bhd
All rights reserved
B427-Installer-Iss1indd 23 180909 1153 PM
7182019 Setting Up the Astro Byond Box
httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2424
24
NOTES
7182019 Setting Up the Astro Byond Box
httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2424
24
NOTES