24
7/18/2019 Setting Up the Astro B.yond Box http://slidepdf.com/reader/full/setting-up-the-astro-byond-box 1/24 1 CONTENTS INTRODUCTION ....................................................................................... 2 Storage ......................................................................................................2 Maintenance ................................................................................................ 2 Handling .................................................................................................... 2 Environmental issues ........................................................................................2 IMPORTANT SAFETY INFORMATION .................................................................... 3 Using equipment safely...................................................................................... 3 Connecting to the mains supply .............................................................................3 ELECTRICAL INFORMATION ............................................................................ 4 Mains plug and its fuse ...................................................................................... 4 BEFORE YOU BEGIN ................................................................................... 5 Unpacking the carton ....................................................................................... 5 YOUR ASTRO SET TOP BOX ............................................................................ 6 Front panel ..................................................................................................6 Rear panel ................................................................................................... 7 CONNECTING UP...................................................................................... 8 Connecting your Astro set top box...........................................................................8 Connecting to aTV .......................................................................................... 8 Alternative audio connections ............................................................................... 8 Connecting to the satellite dish .............................................................................. 9 Connecting to the power supply ............................................................................ 9 Switching your Astro set top box on and off ............................................................... 10 Inserting batteries in your remote control .................................................................. 10 YOUR SMART CARD ................................................................................. 11 Inserting your Smart Card.................................................................................. 11  TV SETTINGS ....................................................................................... 12 HD SETTINGS ....................................................................................... 13 DIGITAL AUDIO SETTINGS .......................................................................... 14 YOUR REMOTE CONTROL ........................................................................... 15 Controlling your T V’s features with your remote control .................................................... 16  TV codes .................................................................................................. 17 ONSCREEN MESSAGES ............................................................................. 18 GENERAL PROBLEMS ................................................................................ 20 SPECIFICATION ..................................................................................... 22 General .................................................................................................... 22 Rear-panel connectors ..................................................................................... 22 Front-panel connector ..................................................................................... 22 NOTICES ............................................................................................ 23 B427-Installer-Iss1.indd 1 18/09/09 11:53 PM

Setting Up the Astro B.yond Box

Embed Size (px)

DESCRIPTION

Setting Up the Astro B.yond Box

Citation preview

Page 1: Setting Up the Astro B.yond Box

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 124

1

CONTENTS

INTRODUCTION 2

Storage 2

Maintenance 2

Handling 2

Environmental issues 2

IMPORTANT SAFETY INFORMATION 3

Using equipment safely 3

Connecting to the mains supply 3

ELECTRICAL INFORMATION 4

Mains plug and its fuse 4

BEFORE YOU BEGIN 5

Unpacking the carton 5

YOUR ASTRO SET TOP BOX 6Front panel 6

Rear panel 7

CONNECTING UP 8

Connecting your Astro set top box 8

Connecting to a TV 8

A l t e r n a t i v e a u d i o c o n n e c t i o n s 8

Connecting to the satellite dish 9

Connecting to the power supply 9

Switching your Astro set top box on and off 10

Inserting batteries in your remote control 10

YOUR SMART CARD 11

Inserting your Smart Card 11

TV SETTINGS 12

HD SETTINGS 13

DIGITAL AUDIO SETTINGS 14

YOUR REMOTE CONTROL 15

Controlling your TVrsquos features with your remote control 16

TV codes 17

ON983085SCREEN MESSAGES 18

GENERAL PROBLEMS 20

SPECIFICATION 22

General 22

Rear-panel connectors 22

Front-panel connector 22

NOTICES 23

B427-Installer-Iss1indd 1 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 224

2

Please follow the instructions in this Installation Guide carefully to enjoy all the advantages of your

Astro set top box for watching and recording television programmes

STORAGE

If your Astro set top box is not used directly after

purchase it can be stored in its original packaging

in a cool dry place at a temperature between ndash20 degC

and +70 degC Before use wait until your Astro set top

box has reached room temperature

MAINTENANCEBefore cleaning always disconnect the power from

your Astro set top box and disconnect the cable at

the SAT-IN connector To clean your Astro set top

box dust with either a clean dry cloth or one that

has been slightly dampened with distilled water

Never use detergents of any kind

HANDLING

To avoid possible damage do not pick up or move

your Astro set top box while it is connected to the

power supplyIf you move your Astro set top box between

locations at different temperatures allow it to reach

room temperature before you apply power to it

INTRODUCTION

ENVIRONMENTAL ISSUES

Packaging

When disposing of this product

packaging please ensure that it is

recycled

This will reduce the demand for virgin wood pulp

whilst diverting material that would otherwise endup in landfill

Product and batteries

Recycling - Do not dispose of this

product or its remote-control

batteries with your domestic rubbish

At the end of their useful lives the

product and batteries contain materials

that when processed correctly can be recovered

and recycled By participating in the responsible

recycling of the product and batteries you will bereducing the requirement for new raw materials

and reducing the amount of material that would

otherwise end up in landfill You will therefore help

to prevent potential negative consequences for the

environment and human health

When you purchase a new similar product your

retailer may offer to take this old one from you

Alternatively you can take it to your local recycling

centre Your retailer or local municipal authority

will advise you of the collection facilities available

in your area for waste electronic products andbatteries Use of these services will be free to you

B427-Installer-Iss1indd 2 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 324

3

IMPORTANT SAFETY INFORMATION

USING EQUIPMENT SAFELYYour Astro set top box has been manufactured to

meet international safety standards but you must

take care to operate it safely

It is important that you read these safety instructions

WARNING Remember that contact with AC

mains can be lethal or can cause severe electric

shock To avoid the risk of electric shock

Never remove the top cover from the 12 V

power supply unit as there are high-voltage live

parts inside There are no user-serviceable parts

inside this power supply unit

Never remove the top cover from your Astro set top

box There are no user-serviceable parts inside it

On the rear panel of your Astro set top box

there is a tamper-evident label that states

lsquoWarranty void if broken or removedrsquo

Make sure all electrical connections are properly

made

Do not connect any equipment to the mains supply

until you have properly connected all the other leads

Before you disconnect any other equipment

from your Astro set top boxrsquos rear panel put

your Astro set top box into standby wait 60

seconds then disconnect your Astro set top

box from the power supply (by disconnecting

the 12 V power supply unit from the mains

socket on the wall)

Never push anything into holes slots or other

openings in the case (except a Smart Card into

the slot provided)

The model number serial number and electrical

rating of your Astro set top box are on a label on

its base

CAUTION

Do not use or store your Astro set top box in

hot cold damp or dusty places

Do not block the ventilation holes of your Astro

set top box Leave a gap of at least 5 cm above

and around it to al low for adequate ventilation

Never stand it on soft furnishings

Do not put anything on your Astro set top box

which might drip or spill into it Never stand

objects filled with liquids such as vases on top

of your Astro set top box

Do not place your Astro set top box in an

unventilated cabinet or on top of a unit that

emits heat (eg a VCR)

Never place naked flame sources such as lighted

candles on or adjacent to your Astro set top

box

CONNECTING TO THE MAINS SUPPLY

bull Your Astro set top box is designed for use only

with the supplied 12 V power supply unit

bull The 12 V power supply unit operates with a 100-

240 V AC 50-60 Hz mains supply Do not connect

it to any other electricity supply than this

bull Connect the 12 V power supply unit to your Astro

set top box Then insert the 2-way connector

on the supplied mains lead into the 12 V power

supply unit then finally insert the mains plug into

the mains supply at the wall socket

bull To disconnect power from your Astro set top

box always remove the 12 V power supply unit

from the mains supply (rather than disconnect

the 12 V power supply unit from your Astro set

top box) Therefore you must install your Astro

set top box near to the mains socket-outlet

which should be easily accessible

bull If you are in any doubt about the mains lead

its plug or its connection consult a competent

electrician

B427-Installer-Iss1indd 3 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 424

4

ELECTRICAL INFORMATION

MAINS PLUG AND ITS FUSE

The supplied mains plug is a non-rewireable type

If you need to replace the fuse you must use an

ASTA- or BSI-approved BS 1362 fuse rated at 3 A and

marked as shown below

or

The plug has its fuse beneath a fuse cover on its

face Use a screwdriver to lever off the fuse cover

replace the fuse with a new one and refit its cover

Never use a plug if its fuse cover is missing

AM

The fuse is inside the rewireable plug Use a

screwdriver to remove the plugrsquos back cover Never

put the plug into the mains socket when its cover is

removed Lever out the fuse and replace it with a

new one Replace the plugrsquos back cover

3 A MP

LN

E

FUSE of correct value

WARNING

If the supplied mains plug is not suitable for

your mains socket-outlet DO NOT plug it in

Remove its fuse and then cut the plug off the

lead Destroy the severed plug immediately

to avoid the shock hazard which would exist if

this were to be plugged into a mains socket

Fit an appropriate mains plug on the lead

If this plug contains a fuse it should be as

described left If you are using a non-fused

plug an external fuse must not exceed 5 A

B427-Installer-Iss1indd 4 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 524

5

UNPACKING THE CARTONBefore you start installing your Astro set top box please check you have the following supplied accessories

bull A 12 V power supply unit

bull A mains lead

bull A 3-way AV phono lead

bull A remote control and 2 lsquoAAArsquo batteries

bull A Smart Card

bull A warranty card

BEFORE YOU BEGIN

B427-Installer-Iss1indd 5 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 624

6

smart card

ch+ ch- rec

FRONT PANEL

Display

Shows the current time when your

Astro set top box is in standby

Shows the channel number when

your Astro set top box is tuned to

a channel

Standby button (S)

To switch your Astro

set top box on and off

IR indicator

Flashes when your Astro

set top box is receiving a

signal from your remote

control

Slot for Smart Card

NOTE The front panel of your Astro set top box is covered with a protective clear plastic film

Carefully remove this film before using your Astro set top box

YOUR ASTRO SET TOP BOX

USB 20 port

For future use

ch+ and chndash buttons

To change channel by

stepping through them

rec indicator

Is lit while your Astro set

top box is recording a

program

(For future use)

B427-Installer-Iss1indd 6 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 724

7

Y Pb Pr

SAT-IN

1318V

350mA MAX

COMPOSITE

VIDEO AUDIO

LEFT

COMPONENT

VIDEO

RIGHT DIGITAL

AUDIO

NETWORK

PORT

DC POWER

12V

25A MAX5V

500mA MAX

ANALOGUE

STANDARD

DEFINITION

YOUR ASTRO SET TOP BOX

REAR PANEL

DC POWER

Do not connect 12 V power

supply unit here until you

have made ALL the other

connections

COMPOSITE VIDEO

Connect a phono lead

between here and a TV

USB 20 port

For future use

AUDIO LEFT and RIGHT

(Left and right stereo audio)

Connect phono leads between

here and a TV or hi-fi amplifier

DIGITAL AUDIO

Connect a coaxial digital-

audio lead (not supplied)

between here and a home

theatre system

SAT-IN

Connect the cable from

your satellite dish here

NOTE All the interconnections between the rear panel of your Astro set top box and your other

equipment are safe extra-low voltage circuits However you should always disconnect your Astro

set top box from the power supply before connecting or disconnecting other devices at the rear

panel

NETWORK PORT

For future use

COMPONENT VIDEO

If your TV has component video

inputs use phono leads (not

supplied) to connect it here for a

better quality picture in standard

definition only

The model number serial number and

electrical rating of your Astro set top

box are on a label on its base

HDMItrade

Connect a HDMI lead

(not supplied) between

here and a HDTV

B427-Installer-Iss1indd 7 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 824

8

Y Pb Pr

SAT-IN

1318V

350mA MAX

COMPOSITE

VIDEO AUDIO

LEFT

COMPONENT

VIDEO

R IGHT DI GITAL

AUDIO

NETWORK

PORT

DCPOWER

12V

25A MAX5V

500mA MAX

ANALOGUE

STANDARD

DEFINITION

HDMI

TV

CONNECTING UP

CONNECTING YOUR ASTRO SET

TOP BOX

Before starting choose a suitable position for

your Astro set top box observing the ventilation

requirements set out on page 3

WARNING Before you connect or disconnect

your Astro set top box tofrom any other

equipment make sure you disconnect all the

equipment from the mains supply

CONNECTING TO A TV

If you have a TV with only a composite (CVBS) video

input use the supplied AV phono leads to connect

your Astro set top box as shown below

Match the colours of the connectors on your Astro

set top box and leads

If your TV has component video (Y Pb Pr) inputs

you can connect your Astro set top box to your TV

using a suitable lead (not supplied) as shown below

This will give a better quality picture on your TV for

standard definition only

You also need to connect the audio leads

If your HDTV has HDMI inputs you can connect your

Astro set top box to your TV using a suitable lead

(not supplied) as shown below This will give you the

best picture and audio quality on your TV

You do not need to connect any additional audio

leads (Limited to stereo audio only)

ALTERNATIVE AUDIO CONNECTIONS

You can connect your Astro set top boxrsquos audio

outputs to your TV as shown on this page but you

can instead connect them to a hi-fi amplifier OR

home theatre system as shown below This will give

better sound quality

The best sound quality is from your Astro set top

boxrsquos DIGITAL AUDIO connector but for this you will

need a 75-ohm coaxial audio cable (not supplied)

This digital audio is compatible with Dolby Digital

Astro set top box

Component

video phono

leads

HDMI

lead

Home cinema system

Coaxial digital

audio lead

B427-Installer-Iss1indd 8 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 924

9

CONNECTING UP

Y P

SAT-IN

1318V

350mA MAX

COMPOSITE

VIDEO

ANALOGUE

STANDARD

DEFINITION

CONNECTING TO THE SATELLITE DISH

If necessary fit an F-connector to the cable from the

satellite dish

Connect the lead directly from the dish to the

connector labelled SAT-IN on your Astro set top

boxrsquos rear panel

The signal cable coming from the dish cannot

be used with a signal splitter Using a splitter will

reduce the signal strength to your Astro set top box

and will damage other set top boxes connected to

the same dish

Please ensure that the signal cable is properly

installed while setting up your Astro set top box

WARNING Your Astro set top box should be

installed by an Astro authorized installer

Y Pb Pr

SAT-IN

1318V

350mA MAX

COMPOSITE

VIDEO AUDIO

LEFT

COMPONENT

VIDEO

RIGHT DIGITAL

AUDIO

NETWORK

PORT

DC POWER

12V

25A MAX5V

500mA MAX

ANALOGUE

STANDARD

DEFINITION

CONNECTING TO THE POWERSUPPLY1 Plug the fixed lead on the 12 V power supply

unit into the socket labelled DC POWER on

your Astro set top boxrsquos rear panel

2 Plug the 2-way connector on the

supplied mains lead into the socket

on the 12 V power supply unit

3 When all the connections are

properly made connect the

mains plug from the 12 V power

supply into a mains wall socket

4 Connect other equipment such

as your TV to the mains supply

B427-Installer-Iss1indd 9 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1024

10

CONNECTING UP

SWITCHING YOUR ASTRO SET TOP BOX ON AND OFFWhen you have connected your Astro set top box to

the power supply the four-digit display on its front

panel lights up This shows that your Astro set top

box is receiving power

When your Astro set top box is in standby the

four-digit display shows the current time when

your Astro set top box is out of standby the display

shows the channel number

If your Astro set top box is in standby switch on your TV then press the standby button (S) on the front

panel of your Astro set top box to turn on your Astro

set top box You can also use the standby button or

a number button on your remote control

Never turn off your Astro set top box by simply

disconnecting it from the power supply Use the

standby button (S) on your Astro set top box or

your remote control

ch+ ch- rec

Power Saving

To save power and money and to reduce

greenhouse gas emissions please turn

off your Astro set top box using only the

standby button when it is not in use

B

Standby button (S)

Astro set top box is out of standby

Shown by channel number

INSERTING BATTERIES IN YOUR

REMOTE CONTROL1 Remove the back cover by lifting the latch

2 Insert the two supplied lsquoAAArsquo batteries into the

battery compartment

Make sure you insert them the correct way round

as shown by the + and ndash symbols in the battery

compartment

3 Replace the cover

When you need to replace the batteries in your

remote control

bull Always replace all the batteries at the sametime

bull Please dispose of batteries in an

environmentally-responsible way (see page 2)

bull Never throw used batteries into a fire

B427-Installer-Iss1indd 10 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1124

11

YOUR SMART CARD

INSERTING YOUR SMART CARDYou will need the supplied Astro Smart Card so that

you can receive Astro programmes and services on

your Astro byond set top box Insert it as follows and

leave it in your Astro byond set top box permanently

1 Hold your Astro Smart Card with the gold chip

uppermost and the arrow pointing towards your

Astro byond set top box

2 Insert your Smart Card into the front-panel slot

pushing it in as far as it will go without forcing it

Care for your Smart Card as follows

bull Donrsquot remove or insert your Smart Card

unnecessarily

bull Donrsquot bend your Smart Card

bull Keep your Smart Card dry Never clean it with

fluids ndash use a soft dry cloth

bull Keep your Smart Card away from heat and

sunlight small children and pets

Please use the Smart Card which came with your

Astro byond set top box Smart Cards from other set

top boxes will not work with your Astro byond set

top box

smart card

Please use your Smart Card only with the Astro byond set top box bearing the below serial number

Astro byond set top box serial number Smart Card number

B427-Installer-Iss1indd 11 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1224

12

TV SETTINGS

You can access the TV Settings by navigating through the following screens

Home gt Settings gt Installation Settings gt TV Settings

In the Installation Settings screen enter your PIN code when prompted The default PIN code is 0000

Item Settings Comments

TV Type Standard Definition For TVs that support Standard Definition

High Definition For TVs that support High Definition

TV Aspect Ratio 43 For lsquostandardrsquo (43) TVs

169 For lsquowidescreenrsquo (169) TVs

Conversion for 169 input

video

(Determines how widescreen

(169) programmes are displayed

on a standard (43) TV ndash

available only if the TV Aspect

Ratio has been set to 43)

Letter Box The entire frame of the widescreen

programme will be displayed in a

standard (43) TV but the frame will not fil l

the screen There will be black bars on the

top and bottom of the frame

Pan Scan The side edges of the widescreen

programme will be cut-off but the entire

screen will be filled

Conversion for 43 input video

(Determines how standard (43)

programmes are displayed on a

widescreen (169) TV ndash available

only if the TV Aspect Ratio has

been set to 169)

Stretch

(Default if the TV Type is set

to Standard Definition)

The entire frame will stretch horizontally

to fill the screen

Pillar Box

(Default if the TV Type is set

to High Definition)

The entire frame will be displayed as if it

were on a standard TV with black bars on

either side of the frame

Default setting

B427-Installer-Iss1indd 12 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1324

13

HD SETTINGS

You can access the HD Settings by navigating through the following screens

Home gt Settings gt Installation Settings gt HD Settings

In the Installation Settings screen enter your PIN code when prompted The default PIN code is 0000

Set the HD resolution to best match your TVrsquos native resolution The available settings are 576i 576p 720p and

1080i These settings are only applicable to the HDMI output of the Astro byond set top box

The recommended settings for various TV resolutions are shown below

TV Resolution Setting

1920 x 1080 1080i

1280 x 720 720p

852 x 576 576i 576p

B427-Installer-Iss1indd 13 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1424

14

DIGITAL AUDIO SETTINGS

You can access the Digital Audio Settings by navigating through the following screens

Home gt Settings gt Your Settings gt Digital Audio Settings

The audio quality will depend on the Digital Audio Settings and the type of audio output used as shown

below

Channel type Digital Audio Setting Rear-panel audio outputs

HDMI Digital Audio Audio L amp R

Channel with

Dolby

Dolby Digital 51

(Digital Only)

Dolby Digital Dolby Digital No audio

Stereo

(Analogue and Digital)

Stereo Stereo Stereo

Channel without

Dolby

Dolby Digital 51

(Digital Only)

Stereo Stereo Stereo

Stereo

(Analogue and Digital)

Stereo Stereo Stereo

If you notice that the audio is not in sync with the video you may set the time delay accordingly to

compensate for this delay

B427-Installer-Iss1indd 14 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1524

15

YOUR REMOTE CONTROL

back

To return to the last-viewed

channel or to step back

through on-screen menus

standby (S)

To switch your Astro byond

set top box into or out of

standby

ok

To confirm a choice

or save settings

ch+ and chndash

To change channels by

stepping through them

To move around the on-screen

menus and displays

regbuttons for handling

recordings

G Rewind

K PauseB Play

L Stop

F Fast-forward

indicator

Lights up red to show that the

remote control is controlling

your Astro byond set top box

colour buttons

number buttons

To key in channel numbers to

change channel

To type in words on certain

on-screen displays

vol+ and volndash

To change the volume

Z

To turn sound off and on

I-II c

To select soundtrackand display subtitles To toggle between TV Aspect

Ratio settings (see page 12)

To remove on-screen menus

and return to normal viewing

tv

To launch TV guide

info

To display Channel Info

To display the synopsis in

Channel Pilot

Also used for some interactive

services

tv standby (S)

To switch TV into or

out of standby

To start recording

to an external hard disk

av

To cycle through TV inputs

For future use

apps

To launch interactive

applications

fav

To cycle through

favourite channels

home

To launch the Home menu

radio

To switch to the

radio channels

B427-Installer-Iss1indd 15 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1624

16

YOUR REMOTE CONTROL

CONTROLLING YOUR TVrsquoS FEATURES WITH YOUR REMOTE CONTROLYou can use your remote control to control some of your TVrsquos features after you press the tv button Then you

can

bull turn your TV onoff using the tv S button

bull adjust the volume using vol+ and volndash

bull mute the volume using theZ button

bull select AV channels using the av button

First you must configure your remote control to use the correct TV Code for your brand of TV You can either

set the code yourself (Option 1) or let your remote control search for the correct code (Option 2)

The volume control and mute is by default set to control your Astro byond set top box even if the remotehas been set up properly Holding down ok and vol+ until the remote blinks twice will allow you to control

your TVrsquos volume To revert the remote to controlling your Astro byond set top boxrsquos volume hold down the

ok and vol- until the remote blinks 4 times

OPTION 1

1 Hold down tv S and ok together until the indicator blinks twice

2 Use the number buttons to enter a 4-digit TV Code for your brand of TV (see table on page 17)

3 If the code you entered is valid the indicator blinks twice

4 Verify if the other controllable TV functions are functioning

NOTE If the TV Code is invalid or you press an incorrect button the indicator blinks once for alonger period The previous settings are restored and the setup routine ends

OPTION 2

1 Hold down tvS and ok together until the indicator blinks twice

2 Press 9 ndash 9 ndash 1 The indicator will blink twice again

3 Press tv S button Aim the remote at the TV and press ch+

4 If the TV does not turn off after 3 seconds press ch+ again Keep repeating this until it the TV turns off If

the remote blinks 3 times after pressing ch+ that indicates that the remote has cycled through the entire

database and if you still cannot control your TV your TV is not supported by this remote Once the TV

responds proceed to step 5

5 Press ok The indicator blinks twice to confirm that the TV Code has been set

6 Verify if the other controllable TV functions are functioning

If you do not press any remote control buttons within a 20-second period during either setup

method the previous settings are restored and the setup routine ends

B427-Installer-Iss1indd 16 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1724

17

YOUR REMOTE CONTROL

TV CODESIf a 4-digit code does not work try the next 4-digit code for your brand of TV

Samsung 0060 0812 0618 0178 0587 0009 0093 0556 1235 0108 0037 0217 0264 0370

0072 0156 1208 0766 0226 0814 0216 0290 0821 0163

Sony 1825 1505 0011 1651 0036 0650 1010 0037 0556 0093 0170 0074

Philips 0037 0556 1744 0772 1246 1304 0178 0108 0195 0087 0374 0760 0343 0595

0009 0200 0361 1521

Panasonic 0650 0226 1650 1636 0108 1310 0037 0556 0163 1208 0508 0896 0361 0853

1335 0367 0516 0548 0001

Toshiba 1508 0508 0060 0009 0714 0036 0156 1656 0070 0093 2060 0264 1935 04121164 0618 1582 0650 0821 1704 0217 0109 1457 1916 1908 0698 0037 0736

1556 1037

LG 1423 0001 0178 0037 0556 0876 0370 1768 0377 0009 0714 0060 0217 0108

0216 0290 0163 0606 0109 0698 0715 0823 0829 1556 1191 0247 0367 1681

1539

Pioneer 1260 0760 0011 0170 1457 0698 0109 0163 0037 0287 0556 0428 0370 0343

0361 0486 0512

Sharp 0093 0009 1393 0036 0491 0818 0256 1819 1163 0650 0294 0653 0412 0516

0200 0760 2214

JVC 0653 1818 0036 1153 0606 1653 0371 0508 0731 0683 0192 0218 0418 0093

0650If the brand of your TVrsquos Codes is not listed here please refer to the Astro website

(wwwastrocommy) for additional information

If you wish to clear the current TV Code that is programmed to the remote hold down tvS and ok together

until the indicator blinks twice Follow this up with 9 ndash 7 ndash 7 The indicator will blink twice again The remote

will still be able to control your Astro byond set top box

B427-Installer-Iss1indd 17 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1824

18

ON983085SCREEN MESSAGES

If any of the following on-screen messages appear you may attempt the suggested solutions to resolve it

before contacting Astro Customer Service

On-screen message Possible cause Suggested solution

Please insert your Astro Smart

Card

Your Astro Smart Card is not

inserted in the smart card

slot of your Astro byond set

top box

Please insert your Astro Smart Card into

the smart card slot

Invalid Smart Card Please

insert your Astro Smart Card or

insert your Astro Smart Card

correctly

The smart card is not

inserted properly

Reinsert the smart card correctly

There is a mismatch in the

customer type of the Astro

Smart Card inserted in your

Astro byond set top box

Please insert the Astro Smart Card that

came with your Astro byond set top box

The smart card in your Astro

byond set top box is not an

Astro Smart Card

This channel is not included in

your subscription To subscribe

please call Astro customer

service

Your current subscription

does not include this

channel

Please contact Astro Customer Service if

you are interested in viewing the channel

Your Smart Card is inactivePlease call Astro customer

service to activate

Your Astro Smart Card hasnot been activated or has

been deactivated

Please contact Astro Customer Service toactivate the card Ensure that the smart

card is in your Astro byond set top box

powered up with the signal locked on

The Astro Smart Card has

not been in your Astro

byond set top box for

several months

Leave the Astro Smart Card for a couple of

hours inside the Astro byond set top box

powered up with the signal locked on

You have inserted the wrong

Smart Card Please insert the

correct Smart Card

You have inserted a smart

card from another set top

box Your Astro byond set

top box will work only with

the Astro Smart Card that it

came paired with

Insert the Astro Smart Card that came

paired with your Astro byond set top box

B427-Installer-Iss1indd 18 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1924

19

ON983085SCREEN MESSAGES

On-screen message Possible cause Suggested solution

Services currently not

available

This may be a temporary

condition due to the rain If

this condition persists please

call Astro customer service

The satellite input is not

connected properly

Ensure that the satellite input is

connected properly

The dish is not be aligned

properly

Have an authorized installer align the dish

properly

Booking is not allowed when

Smart Card is removed

The Astro Smart Card is not

inserted in your Astro byond

set top box while you trying

to book a reminder

Insert your Astro Smart Card and retry

booking the reminder

You have already booked

the maximum numbers of

reminders

You have already booked 50

reminders

You can either delete some of the existing

reminders or book new reminders after

the existing reminders have lapsed

The following events start at

the same time Please cancel

one of the events to proceed

You have already set another

programme to start at the

same time thereby causing

a reminder conflict

You can either cancel the current booking

or continue booking a new reminder by

overwriting the old reminder

No favourite channels found You have not assigned any

channels to your favourite

channels list

You can access the Home menu using

the home button on the remote control

You can assign favourite channels bynavigating to

Settings gt User Settings gt Edit Favourites

You have already selected the

maximum number of favourite

channels

You have already selected

30 favourite channels

You need to delete some of your old

favourite channels to add additional

channels

This channel is blocked under

parental control

You have blocked this

channel using the Channel

Block function under

Parental Control

You can either enter the correct PIN code

to view the channel or switch to another

channel

You have already selected the

maximum number of blocked

channels

You have already selected

30 blocked channels

You need to delete some of the old

blocked channels to block

additional channels

B427-Installer-Iss1indd 19 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2024

20

GENERAL PROBLEMS

Problem Possible cause Suggested solution

The display on the front panel

does not light upis not lit

Your Astro byond set top

box is not connected

Make sure the lead from the 12 V power

supply unit is properly plugged into your

Astro byond set top box Check that

the 12 V power supply unit is properly

connected to the mains supply and that

the mains supply is switched on There is no sound and picture

on your TV but your Astro

byond set top boxrsquos front

panel shows the time

Your Astro byond set top

box is still in standbyPress the standby button (S) on your

remote control or your Astro byond set top

boxrsquos front panel Make sure that your TV is

out of standby and the correct AV input has

been selected on the TV

Your remote control does not

operate your Astro byond set

top box

(NOTE if your Astro

byond set top box is out

of standby then the IRindicator light on

itrsquos front panel should

flash when you press the

remote-control buttons)

Your Astro byond set top

box is still in standby

Press the standby button on your remote

control

Something is blocking the

path between your remote

control and your Astro byond

set top boxrsquos front panel

Ensure that nothing is blocking the path

Your remote controlrsquos

batteries need replacing

Replace all the batteries in your remote

control Never throw used batteries into a

fire Dispose of them in an environmentally-

responsible way (see page 2)

There is no sound or picture

or the picture is of poor

quality or looks blocky

Your satellite dish is not

connected properly to your

Astro byond set top box

Make sure that your satellite dish is

connected properly to your Astro byond

set top box

Your TV is not connected

properly to your Astro byondset top box

Make sure that your TV is connected

properly to your Astro byond set top boxyour TV is out of standby and the correct AV

input has been selected on the TV

Your satellite dish is not

pointing in the right

direction or has a faulty LNB

NOTE Severe weather

and heavy cloud cover

can cause this problem

Check the signal-level indicator If it is low

please contact Astro Customer Service for

further assistance

Before attempting to check the connections between your equipment please ensure that you have

disconnected them from the mains supply When you are done checking or reconnecting your equipment

safely reconnect them to the mains supply

B427-Installer-Iss1indd 20 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2124

21

GENERAL PROBLEMS

Problem Possible cause Suggested solution

There are Smart Card error

messages

Your Astro byond set

top box cannot detect or

recognise your Smart Card

Make sure that you have the correct Astro

Smart Card and that it is properly inserted If

the messages persist please contact Astro

Customer Service

You have forgotten your PIN

code

Please contact Astro Customer Service to

reset the PIN code

Your Astro Smart Card does

not work with any other Astro

byond set top box that you

may have

Your Astro Smart Card will

work only with the Astro

byond set top box that it

came paired with It can not

be used with any other set

top box

Make sure that your Astro Smart Card is

used only with your Astro byond set top

box

The HDMI output of your

Astro byond set top box does

not seem to be functioning

In order to activate the

HDMI output you need to

subscribe to HD channels

Make sure that the Astro Smart Card is

inserted into your Astro byond set top box

If the problem still persists please contact

Astro Customer Service

The HDMI cable may not be

connected properly

Please ensure that the HDMI cable is

connected properly at each end

Your TV may be unable to

communicate properly withthe HDMI input

Turn the TV off and on

Your HD channels show

lsquoServices currently not

availablersquo while your other

channels are OK

Your Astro byond set top

box needs to be installed

properly without the use of

any cable splitters

Please call Astro Customer service to have

your Astro byond set top box correctly

installed

When viewing a HD channel

the other set top boxes in

your home no longer work

properly

Your Astro byond set

top box installation and

infrastructure requires it

to have a dedicated signal

source

Disconnect the splitter and connect the

signal source directly to your Astro byond

set top box

NOTE If you experience a problem even after the above checks please contact Astro Customer Service

for further assistance

B427-Installer-Iss1indd 21 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2224

22

SPECIFICATION

Due to continued product improvement this specification may change without notice

GENERAL

Operating voltage 12 V DC 25 A

Power consumption 30 W (max)

Dimensions (W x D x H) 324 mm x 238 mm x 56 mm

Weight 15 kg (packed including accessories)

Operating temperature range +5 degC to +42 degC

Storage temperature range ndash20 degC to +70 degC

REAR983085PANEL CONNECTORSDC POWER 12 V DC 25 A

SAT-IN (satellite dish input) F-type female

AUDIO LEFT and RIGHT 2 x phono audio-out sockets

VIDEO Phono composite video-out socket

COMPONENT VIDEO Y Pb Pr 3 x RCA (phono) component video-out sockets

DIGITAL AUDIO Coaxial SPDIF connector RCACinch (female)

HDMI HDMI interface

USB 20 Host Port (Type A) (for future use)

NETWORK PORT RJ45 female (for future use)

FRONT983085PANEL CONNECTOR

USB 20 (for future use)

B427-Installer-Iss1indd 22 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2324

23

NOTICES

Astro is a trademark of MEASAT Broadcast Network Systems Sdn Bhd (240064-A)

This product incorporates copyright protection technology that is protected by US patents and other

intellectual property rights Use of this copyright protection technology must be authorized by Macrovision

and is intended for home and other limited pay-per-view uses only unless otherwise authorized by

Macrovision Reverse engineering or disassembly is prohibited

HDMI the HDMI Logo and High-DefinitionMultimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC

Other trademarks listed herein are the property of their respective owners

OPEN SOURCE SOFTWARE

Certain components of the software contained in this product are subject to either

(i) the GNU General Public Licence (ldquoGPLrdquo)

(ii) the GNU Lesser General Public Licence (ldquoLGPLrdquo) or

(iii) OpenSSL license

In compliance with the GPL and LGPL Pace makes the source code of the Linux software libraries and

associated utilities it uses together with its modifications (if any) available to the public in source code format httpwwwpacecomopensourcerequest

OPEN SOURCE LICENSES

The software contained in this product may be covered by certain components consisting of free software or

open source software A list of these components and a copy of the relevant copyright notices and license

term notices that are required by such licenses are available at this web page

httpwwwpacecomopensourcelicense

This list may change from time to time and may depend on the model of product or the version of software

you have received If you are unable to access this web page and wish to have a copy of this list please

contact the Open Source Administrator at Pace plc Victoria Road Saltaire West Yorkshire BD18 3LF United

Kingdom To the extent the terms of these open source or free software l icenses prohibit any of the restrictionsin any end user license included with the product such restrictions will not apply to the applicable open

source or free software component

COPYRIGHT

This document is copyrighted and may not in whole or part be copied photocopied reproduced translated

or reduced to any electronic or machine-readable form without prior consent in writing from MEASAT

Broadcast Network Systems Sdn Bhd

copy 2009 MEASAT Broadcast Network Systems Sdn Bhd

All rights reserved

B427-Installer-Iss1indd 23 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2424

24

NOTES

Page 2: Setting Up the Astro B.yond Box

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 224

2

Please follow the instructions in this Installation Guide carefully to enjoy all the advantages of your

Astro set top box for watching and recording television programmes

STORAGE

If your Astro set top box is not used directly after

purchase it can be stored in its original packaging

in a cool dry place at a temperature between ndash20 degC

and +70 degC Before use wait until your Astro set top

box has reached room temperature

MAINTENANCEBefore cleaning always disconnect the power from

your Astro set top box and disconnect the cable at

the SAT-IN connector To clean your Astro set top

box dust with either a clean dry cloth or one that

has been slightly dampened with distilled water

Never use detergents of any kind

HANDLING

To avoid possible damage do not pick up or move

your Astro set top box while it is connected to the

power supplyIf you move your Astro set top box between

locations at different temperatures allow it to reach

room temperature before you apply power to it

INTRODUCTION

ENVIRONMENTAL ISSUES

Packaging

When disposing of this product

packaging please ensure that it is

recycled

This will reduce the demand for virgin wood pulp

whilst diverting material that would otherwise endup in landfill

Product and batteries

Recycling - Do not dispose of this

product or its remote-control

batteries with your domestic rubbish

At the end of their useful lives the

product and batteries contain materials

that when processed correctly can be recovered

and recycled By participating in the responsible

recycling of the product and batteries you will bereducing the requirement for new raw materials

and reducing the amount of material that would

otherwise end up in landfill You will therefore help

to prevent potential negative consequences for the

environment and human health

When you purchase a new similar product your

retailer may offer to take this old one from you

Alternatively you can take it to your local recycling

centre Your retailer or local municipal authority

will advise you of the collection facilities available

in your area for waste electronic products andbatteries Use of these services will be free to you

B427-Installer-Iss1indd 2 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 324

3

IMPORTANT SAFETY INFORMATION

USING EQUIPMENT SAFELYYour Astro set top box has been manufactured to

meet international safety standards but you must

take care to operate it safely

It is important that you read these safety instructions

WARNING Remember that contact with AC

mains can be lethal or can cause severe electric

shock To avoid the risk of electric shock

Never remove the top cover from the 12 V

power supply unit as there are high-voltage live

parts inside There are no user-serviceable parts

inside this power supply unit

Never remove the top cover from your Astro set top

box There are no user-serviceable parts inside it

On the rear panel of your Astro set top box

there is a tamper-evident label that states

lsquoWarranty void if broken or removedrsquo

Make sure all electrical connections are properly

made

Do not connect any equipment to the mains supply

until you have properly connected all the other leads

Before you disconnect any other equipment

from your Astro set top boxrsquos rear panel put

your Astro set top box into standby wait 60

seconds then disconnect your Astro set top

box from the power supply (by disconnecting

the 12 V power supply unit from the mains

socket on the wall)

Never push anything into holes slots or other

openings in the case (except a Smart Card into

the slot provided)

The model number serial number and electrical

rating of your Astro set top box are on a label on

its base

CAUTION

Do not use or store your Astro set top box in

hot cold damp or dusty places

Do not block the ventilation holes of your Astro

set top box Leave a gap of at least 5 cm above

and around it to al low for adequate ventilation

Never stand it on soft furnishings

Do not put anything on your Astro set top box

which might drip or spill into it Never stand

objects filled with liquids such as vases on top

of your Astro set top box

Do not place your Astro set top box in an

unventilated cabinet or on top of a unit that

emits heat (eg a VCR)

Never place naked flame sources such as lighted

candles on or adjacent to your Astro set top

box

CONNECTING TO THE MAINS SUPPLY

bull Your Astro set top box is designed for use only

with the supplied 12 V power supply unit

bull The 12 V power supply unit operates with a 100-

240 V AC 50-60 Hz mains supply Do not connect

it to any other electricity supply than this

bull Connect the 12 V power supply unit to your Astro

set top box Then insert the 2-way connector

on the supplied mains lead into the 12 V power

supply unit then finally insert the mains plug into

the mains supply at the wall socket

bull To disconnect power from your Astro set top

box always remove the 12 V power supply unit

from the mains supply (rather than disconnect

the 12 V power supply unit from your Astro set

top box) Therefore you must install your Astro

set top box near to the mains socket-outlet

which should be easily accessible

bull If you are in any doubt about the mains lead

its plug or its connection consult a competent

electrician

B427-Installer-Iss1indd 3 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 424

4

ELECTRICAL INFORMATION

MAINS PLUG AND ITS FUSE

The supplied mains plug is a non-rewireable type

If you need to replace the fuse you must use an

ASTA- or BSI-approved BS 1362 fuse rated at 3 A and

marked as shown below

or

The plug has its fuse beneath a fuse cover on its

face Use a screwdriver to lever off the fuse cover

replace the fuse with a new one and refit its cover

Never use a plug if its fuse cover is missing

AM

The fuse is inside the rewireable plug Use a

screwdriver to remove the plugrsquos back cover Never

put the plug into the mains socket when its cover is

removed Lever out the fuse and replace it with a

new one Replace the plugrsquos back cover

3 A MP

LN

E

FUSE of correct value

WARNING

If the supplied mains plug is not suitable for

your mains socket-outlet DO NOT plug it in

Remove its fuse and then cut the plug off the

lead Destroy the severed plug immediately

to avoid the shock hazard which would exist if

this were to be plugged into a mains socket

Fit an appropriate mains plug on the lead

If this plug contains a fuse it should be as

described left If you are using a non-fused

plug an external fuse must not exceed 5 A

B427-Installer-Iss1indd 4 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 524

5

UNPACKING THE CARTONBefore you start installing your Astro set top box please check you have the following supplied accessories

bull A 12 V power supply unit

bull A mains lead

bull A 3-way AV phono lead

bull A remote control and 2 lsquoAAArsquo batteries

bull A Smart Card

bull A warranty card

BEFORE YOU BEGIN

B427-Installer-Iss1indd 5 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 624

6

smart card

ch+ ch- rec

FRONT PANEL

Display

Shows the current time when your

Astro set top box is in standby

Shows the channel number when

your Astro set top box is tuned to

a channel

Standby button (S)

To switch your Astro

set top box on and off

IR indicator

Flashes when your Astro

set top box is receiving a

signal from your remote

control

Slot for Smart Card

NOTE The front panel of your Astro set top box is covered with a protective clear plastic film

Carefully remove this film before using your Astro set top box

YOUR ASTRO SET TOP BOX

USB 20 port

For future use

ch+ and chndash buttons

To change channel by

stepping through them

rec indicator

Is lit while your Astro set

top box is recording a

program

(For future use)

B427-Installer-Iss1indd 6 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 724

7

Y Pb Pr

SAT-IN

1318V

350mA MAX

COMPOSITE

VIDEO AUDIO

LEFT

COMPONENT

VIDEO

RIGHT DIGITAL

AUDIO

NETWORK

PORT

DC POWER

12V

25A MAX5V

500mA MAX

ANALOGUE

STANDARD

DEFINITION

YOUR ASTRO SET TOP BOX

REAR PANEL

DC POWER

Do not connect 12 V power

supply unit here until you

have made ALL the other

connections

COMPOSITE VIDEO

Connect a phono lead

between here and a TV

USB 20 port

For future use

AUDIO LEFT and RIGHT

(Left and right stereo audio)

Connect phono leads between

here and a TV or hi-fi amplifier

DIGITAL AUDIO

Connect a coaxial digital-

audio lead (not supplied)

between here and a home

theatre system

SAT-IN

Connect the cable from

your satellite dish here

NOTE All the interconnections between the rear panel of your Astro set top box and your other

equipment are safe extra-low voltage circuits However you should always disconnect your Astro

set top box from the power supply before connecting or disconnecting other devices at the rear

panel

NETWORK PORT

For future use

COMPONENT VIDEO

If your TV has component video

inputs use phono leads (not

supplied) to connect it here for a

better quality picture in standard

definition only

The model number serial number and

electrical rating of your Astro set top

box are on a label on its base

HDMItrade

Connect a HDMI lead

(not supplied) between

here and a HDTV

B427-Installer-Iss1indd 7 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 824

8

Y Pb Pr

SAT-IN

1318V

350mA MAX

COMPOSITE

VIDEO AUDIO

LEFT

COMPONENT

VIDEO

R IGHT DI GITAL

AUDIO

NETWORK

PORT

DCPOWER

12V

25A MAX5V

500mA MAX

ANALOGUE

STANDARD

DEFINITION

HDMI

TV

CONNECTING UP

CONNECTING YOUR ASTRO SET

TOP BOX

Before starting choose a suitable position for

your Astro set top box observing the ventilation

requirements set out on page 3

WARNING Before you connect or disconnect

your Astro set top box tofrom any other

equipment make sure you disconnect all the

equipment from the mains supply

CONNECTING TO A TV

If you have a TV with only a composite (CVBS) video

input use the supplied AV phono leads to connect

your Astro set top box as shown below

Match the colours of the connectors on your Astro

set top box and leads

If your TV has component video (Y Pb Pr) inputs

you can connect your Astro set top box to your TV

using a suitable lead (not supplied) as shown below

This will give a better quality picture on your TV for

standard definition only

You also need to connect the audio leads

If your HDTV has HDMI inputs you can connect your

Astro set top box to your TV using a suitable lead

(not supplied) as shown below This will give you the

best picture and audio quality on your TV

You do not need to connect any additional audio

leads (Limited to stereo audio only)

ALTERNATIVE AUDIO CONNECTIONS

You can connect your Astro set top boxrsquos audio

outputs to your TV as shown on this page but you

can instead connect them to a hi-fi amplifier OR

home theatre system as shown below This will give

better sound quality

The best sound quality is from your Astro set top

boxrsquos DIGITAL AUDIO connector but for this you will

need a 75-ohm coaxial audio cable (not supplied)

This digital audio is compatible with Dolby Digital

Astro set top box

Component

video phono

leads

HDMI

lead

Home cinema system

Coaxial digital

audio lead

B427-Installer-Iss1indd 8 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 924

9

CONNECTING UP

Y P

SAT-IN

1318V

350mA MAX

COMPOSITE

VIDEO

ANALOGUE

STANDARD

DEFINITION

CONNECTING TO THE SATELLITE DISH

If necessary fit an F-connector to the cable from the

satellite dish

Connect the lead directly from the dish to the

connector labelled SAT-IN on your Astro set top

boxrsquos rear panel

The signal cable coming from the dish cannot

be used with a signal splitter Using a splitter will

reduce the signal strength to your Astro set top box

and will damage other set top boxes connected to

the same dish

Please ensure that the signal cable is properly

installed while setting up your Astro set top box

WARNING Your Astro set top box should be

installed by an Astro authorized installer

Y Pb Pr

SAT-IN

1318V

350mA MAX

COMPOSITE

VIDEO AUDIO

LEFT

COMPONENT

VIDEO

RIGHT DIGITAL

AUDIO

NETWORK

PORT

DC POWER

12V

25A MAX5V

500mA MAX

ANALOGUE

STANDARD

DEFINITION

CONNECTING TO THE POWERSUPPLY1 Plug the fixed lead on the 12 V power supply

unit into the socket labelled DC POWER on

your Astro set top boxrsquos rear panel

2 Plug the 2-way connector on the

supplied mains lead into the socket

on the 12 V power supply unit

3 When all the connections are

properly made connect the

mains plug from the 12 V power

supply into a mains wall socket

4 Connect other equipment such

as your TV to the mains supply

B427-Installer-Iss1indd 9 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1024

10

CONNECTING UP

SWITCHING YOUR ASTRO SET TOP BOX ON AND OFFWhen you have connected your Astro set top box to

the power supply the four-digit display on its front

panel lights up This shows that your Astro set top

box is receiving power

When your Astro set top box is in standby the

four-digit display shows the current time when

your Astro set top box is out of standby the display

shows the channel number

If your Astro set top box is in standby switch on your TV then press the standby button (S) on the front

panel of your Astro set top box to turn on your Astro

set top box You can also use the standby button or

a number button on your remote control

Never turn off your Astro set top box by simply

disconnecting it from the power supply Use the

standby button (S) on your Astro set top box or

your remote control

ch+ ch- rec

Power Saving

To save power and money and to reduce

greenhouse gas emissions please turn

off your Astro set top box using only the

standby button when it is not in use

B

Standby button (S)

Astro set top box is out of standby

Shown by channel number

INSERTING BATTERIES IN YOUR

REMOTE CONTROL1 Remove the back cover by lifting the latch

2 Insert the two supplied lsquoAAArsquo batteries into the

battery compartment

Make sure you insert them the correct way round

as shown by the + and ndash symbols in the battery

compartment

3 Replace the cover

When you need to replace the batteries in your

remote control

bull Always replace all the batteries at the sametime

bull Please dispose of batteries in an

environmentally-responsible way (see page 2)

bull Never throw used batteries into a fire

B427-Installer-Iss1indd 10 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1124

11

YOUR SMART CARD

INSERTING YOUR SMART CARDYou will need the supplied Astro Smart Card so that

you can receive Astro programmes and services on

your Astro byond set top box Insert it as follows and

leave it in your Astro byond set top box permanently

1 Hold your Astro Smart Card with the gold chip

uppermost and the arrow pointing towards your

Astro byond set top box

2 Insert your Smart Card into the front-panel slot

pushing it in as far as it will go without forcing it

Care for your Smart Card as follows

bull Donrsquot remove or insert your Smart Card

unnecessarily

bull Donrsquot bend your Smart Card

bull Keep your Smart Card dry Never clean it with

fluids ndash use a soft dry cloth

bull Keep your Smart Card away from heat and

sunlight small children and pets

Please use the Smart Card which came with your

Astro byond set top box Smart Cards from other set

top boxes will not work with your Astro byond set

top box

smart card

Please use your Smart Card only with the Astro byond set top box bearing the below serial number

Astro byond set top box serial number Smart Card number

B427-Installer-Iss1indd 11 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1224

12

TV SETTINGS

You can access the TV Settings by navigating through the following screens

Home gt Settings gt Installation Settings gt TV Settings

In the Installation Settings screen enter your PIN code when prompted The default PIN code is 0000

Item Settings Comments

TV Type Standard Definition For TVs that support Standard Definition

High Definition For TVs that support High Definition

TV Aspect Ratio 43 For lsquostandardrsquo (43) TVs

169 For lsquowidescreenrsquo (169) TVs

Conversion for 169 input

video

(Determines how widescreen

(169) programmes are displayed

on a standard (43) TV ndash

available only if the TV Aspect

Ratio has been set to 43)

Letter Box The entire frame of the widescreen

programme will be displayed in a

standard (43) TV but the frame will not fil l

the screen There will be black bars on the

top and bottom of the frame

Pan Scan The side edges of the widescreen

programme will be cut-off but the entire

screen will be filled

Conversion for 43 input video

(Determines how standard (43)

programmes are displayed on a

widescreen (169) TV ndash available

only if the TV Aspect Ratio has

been set to 169)

Stretch

(Default if the TV Type is set

to Standard Definition)

The entire frame will stretch horizontally

to fill the screen

Pillar Box

(Default if the TV Type is set

to High Definition)

The entire frame will be displayed as if it

were on a standard TV with black bars on

either side of the frame

Default setting

B427-Installer-Iss1indd 12 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1324

13

HD SETTINGS

You can access the HD Settings by navigating through the following screens

Home gt Settings gt Installation Settings gt HD Settings

In the Installation Settings screen enter your PIN code when prompted The default PIN code is 0000

Set the HD resolution to best match your TVrsquos native resolution The available settings are 576i 576p 720p and

1080i These settings are only applicable to the HDMI output of the Astro byond set top box

The recommended settings for various TV resolutions are shown below

TV Resolution Setting

1920 x 1080 1080i

1280 x 720 720p

852 x 576 576i 576p

B427-Installer-Iss1indd 13 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1424

14

DIGITAL AUDIO SETTINGS

You can access the Digital Audio Settings by navigating through the following screens

Home gt Settings gt Your Settings gt Digital Audio Settings

The audio quality will depend on the Digital Audio Settings and the type of audio output used as shown

below

Channel type Digital Audio Setting Rear-panel audio outputs

HDMI Digital Audio Audio L amp R

Channel with

Dolby

Dolby Digital 51

(Digital Only)

Dolby Digital Dolby Digital No audio

Stereo

(Analogue and Digital)

Stereo Stereo Stereo

Channel without

Dolby

Dolby Digital 51

(Digital Only)

Stereo Stereo Stereo

Stereo

(Analogue and Digital)

Stereo Stereo Stereo

If you notice that the audio is not in sync with the video you may set the time delay accordingly to

compensate for this delay

B427-Installer-Iss1indd 14 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1524

15

YOUR REMOTE CONTROL

back

To return to the last-viewed

channel or to step back

through on-screen menus

standby (S)

To switch your Astro byond

set top box into or out of

standby

ok

To confirm a choice

or save settings

ch+ and chndash

To change channels by

stepping through them

To move around the on-screen

menus and displays

regbuttons for handling

recordings

G Rewind

K PauseB Play

L Stop

F Fast-forward

indicator

Lights up red to show that the

remote control is controlling

your Astro byond set top box

colour buttons

number buttons

To key in channel numbers to

change channel

To type in words on certain

on-screen displays

vol+ and volndash

To change the volume

Z

To turn sound off and on

I-II c

To select soundtrackand display subtitles To toggle between TV Aspect

Ratio settings (see page 12)

To remove on-screen menus

and return to normal viewing

tv

To launch TV guide

info

To display Channel Info

To display the synopsis in

Channel Pilot

Also used for some interactive

services

tv standby (S)

To switch TV into or

out of standby

To start recording

to an external hard disk

av

To cycle through TV inputs

For future use

apps

To launch interactive

applications

fav

To cycle through

favourite channels

home

To launch the Home menu

radio

To switch to the

radio channels

B427-Installer-Iss1indd 15 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1624

16

YOUR REMOTE CONTROL

CONTROLLING YOUR TVrsquoS FEATURES WITH YOUR REMOTE CONTROLYou can use your remote control to control some of your TVrsquos features after you press the tv button Then you

can

bull turn your TV onoff using the tv S button

bull adjust the volume using vol+ and volndash

bull mute the volume using theZ button

bull select AV channels using the av button

First you must configure your remote control to use the correct TV Code for your brand of TV You can either

set the code yourself (Option 1) or let your remote control search for the correct code (Option 2)

The volume control and mute is by default set to control your Astro byond set top box even if the remotehas been set up properly Holding down ok and vol+ until the remote blinks twice will allow you to control

your TVrsquos volume To revert the remote to controlling your Astro byond set top boxrsquos volume hold down the

ok and vol- until the remote blinks 4 times

OPTION 1

1 Hold down tv S and ok together until the indicator blinks twice

2 Use the number buttons to enter a 4-digit TV Code for your brand of TV (see table on page 17)

3 If the code you entered is valid the indicator blinks twice

4 Verify if the other controllable TV functions are functioning

NOTE If the TV Code is invalid or you press an incorrect button the indicator blinks once for alonger period The previous settings are restored and the setup routine ends

OPTION 2

1 Hold down tvS and ok together until the indicator blinks twice

2 Press 9 ndash 9 ndash 1 The indicator will blink twice again

3 Press tv S button Aim the remote at the TV and press ch+

4 If the TV does not turn off after 3 seconds press ch+ again Keep repeating this until it the TV turns off If

the remote blinks 3 times after pressing ch+ that indicates that the remote has cycled through the entire

database and if you still cannot control your TV your TV is not supported by this remote Once the TV

responds proceed to step 5

5 Press ok The indicator blinks twice to confirm that the TV Code has been set

6 Verify if the other controllable TV functions are functioning

If you do not press any remote control buttons within a 20-second period during either setup

method the previous settings are restored and the setup routine ends

B427-Installer-Iss1indd 16 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1724

17

YOUR REMOTE CONTROL

TV CODESIf a 4-digit code does not work try the next 4-digit code for your brand of TV

Samsung 0060 0812 0618 0178 0587 0009 0093 0556 1235 0108 0037 0217 0264 0370

0072 0156 1208 0766 0226 0814 0216 0290 0821 0163

Sony 1825 1505 0011 1651 0036 0650 1010 0037 0556 0093 0170 0074

Philips 0037 0556 1744 0772 1246 1304 0178 0108 0195 0087 0374 0760 0343 0595

0009 0200 0361 1521

Panasonic 0650 0226 1650 1636 0108 1310 0037 0556 0163 1208 0508 0896 0361 0853

1335 0367 0516 0548 0001

Toshiba 1508 0508 0060 0009 0714 0036 0156 1656 0070 0093 2060 0264 1935 04121164 0618 1582 0650 0821 1704 0217 0109 1457 1916 1908 0698 0037 0736

1556 1037

LG 1423 0001 0178 0037 0556 0876 0370 1768 0377 0009 0714 0060 0217 0108

0216 0290 0163 0606 0109 0698 0715 0823 0829 1556 1191 0247 0367 1681

1539

Pioneer 1260 0760 0011 0170 1457 0698 0109 0163 0037 0287 0556 0428 0370 0343

0361 0486 0512

Sharp 0093 0009 1393 0036 0491 0818 0256 1819 1163 0650 0294 0653 0412 0516

0200 0760 2214

JVC 0653 1818 0036 1153 0606 1653 0371 0508 0731 0683 0192 0218 0418 0093

0650If the brand of your TVrsquos Codes is not listed here please refer to the Astro website

(wwwastrocommy) for additional information

If you wish to clear the current TV Code that is programmed to the remote hold down tvS and ok together

until the indicator blinks twice Follow this up with 9 ndash 7 ndash 7 The indicator will blink twice again The remote

will still be able to control your Astro byond set top box

B427-Installer-Iss1indd 17 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1824

18

ON983085SCREEN MESSAGES

If any of the following on-screen messages appear you may attempt the suggested solutions to resolve it

before contacting Astro Customer Service

On-screen message Possible cause Suggested solution

Please insert your Astro Smart

Card

Your Astro Smart Card is not

inserted in the smart card

slot of your Astro byond set

top box

Please insert your Astro Smart Card into

the smart card slot

Invalid Smart Card Please

insert your Astro Smart Card or

insert your Astro Smart Card

correctly

The smart card is not

inserted properly

Reinsert the smart card correctly

There is a mismatch in the

customer type of the Astro

Smart Card inserted in your

Astro byond set top box

Please insert the Astro Smart Card that

came with your Astro byond set top box

The smart card in your Astro

byond set top box is not an

Astro Smart Card

This channel is not included in

your subscription To subscribe

please call Astro customer

service

Your current subscription

does not include this

channel

Please contact Astro Customer Service if

you are interested in viewing the channel

Your Smart Card is inactivePlease call Astro customer

service to activate

Your Astro Smart Card hasnot been activated or has

been deactivated

Please contact Astro Customer Service toactivate the card Ensure that the smart

card is in your Astro byond set top box

powered up with the signal locked on

The Astro Smart Card has

not been in your Astro

byond set top box for

several months

Leave the Astro Smart Card for a couple of

hours inside the Astro byond set top box

powered up with the signal locked on

You have inserted the wrong

Smart Card Please insert the

correct Smart Card

You have inserted a smart

card from another set top

box Your Astro byond set

top box will work only with

the Astro Smart Card that it

came paired with

Insert the Astro Smart Card that came

paired with your Astro byond set top box

B427-Installer-Iss1indd 18 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1924

19

ON983085SCREEN MESSAGES

On-screen message Possible cause Suggested solution

Services currently not

available

This may be a temporary

condition due to the rain If

this condition persists please

call Astro customer service

The satellite input is not

connected properly

Ensure that the satellite input is

connected properly

The dish is not be aligned

properly

Have an authorized installer align the dish

properly

Booking is not allowed when

Smart Card is removed

The Astro Smart Card is not

inserted in your Astro byond

set top box while you trying

to book a reminder

Insert your Astro Smart Card and retry

booking the reminder

You have already booked

the maximum numbers of

reminders

You have already booked 50

reminders

You can either delete some of the existing

reminders or book new reminders after

the existing reminders have lapsed

The following events start at

the same time Please cancel

one of the events to proceed

You have already set another

programme to start at the

same time thereby causing

a reminder conflict

You can either cancel the current booking

or continue booking a new reminder by

overwriting the old reminder

No favourite channels found You have not assigned any

channels to your favourite

channels list

You can access the Home menu using

the home button on the remote control

You can assign favourite channels bynavigating to

Settings gt User Settings gt Edit Favourites

You have already selected the

maximum number of favourite

channels

You have already selected

30 favourite channels

You need to delete some of your old

favourite channels to add additional

channels

This channel is blocked under

parental control

You have blocked this

channel using the Channel

Block function under

Parental Control

You can either enter the correct PIN code

to view the channel or switch to another

channel

You have already selected the

maximum number of blocked

channels

You have already selected

30 blocked channels

You need to delete some of the old

blocked channels to block

additional channels

B427-Installer-Iss1indd 19 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2024

20

GENERAL PROBLEMS

Problem Possible cause Suggested solution

The display on the front panel

does not light upis not lit

Your Astro byond set top

box is not connected

Make sure the lead from the 12 V power

supply unit is properly plugged into your

Astro byond set top box Check that

the 12 V power supply unit is properly

connected to the mains supply and that

the mains supply is switched on There is no sound and picture

on your TV but your Astro

byond set top boxrsquos front

panel shows the time

Your Astro byond set top

box is still in standbyPress the standby button (S) on your

remote control or your Astro byond set top

boxrsquos front panel Make sure that your TV is

out of standby and the correct AV input has

been selected on the TV

Your remote control does not

operate your Astro byond set

top box

(NOTE if your Astro

byond set top box is out

of standby then the IRindicator light on

itrsquos front panel should

flash when you press the

remote-control buttons)

Your Astro byond set top

box is still in standby

Press the standby button on your remote

control

Something is blocking the

path between your remote

control and your Astro byond

set top boxrsquos front panel

Ensure that nothing is blocking the path

Your remote controlrsquos

batteries need replacing

Replace all the batteries in your remote

control Never throw used batteries into a

fire Dispose of them in an environmentally-

responsible way (see page 2)

There is no sound or picture

or the picture is of poor

quality or looks blocky

Your satellite dish is not

connected properly to your

Astro byond set top box

Make sure that your satellite dish is

connected properly to your Astro byond

set top box

Your TV is not connected

properly to your Astro byondset top box

Make sure that your TV is connected

properly to your Astro byond set top boxyour TV is out of standby and the correct AV

input has been selected on the TV

Your satellite dish is not

pointing in the right

direction or has a faulty LNB

NOTE Severe weather

and heavy cloud cover

can cause this problem

Check the signal-level indicator If it is low

please contact Astro Customer Service for

further assistance

Before attempting to check the connections between your equipment please ensure that you have

disconnected them from the mains supply When you are done checking or reconnecting your equipment

safely reconnect them to the mains supply

B427-Installer-Iss1indd 20 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2124

21

GENERAL PROBLEMS

Problem Possible cause Suggested solution

There are Smart Card error

messages

Your Astro byond set

top box cannot detect or

recognise your Smart Card

Make sure that you have the correct Astro

Smart Card and that it is properly inserted If

the messages persist please contact Astro

Customer Service

You have forgotten your PIN

code

Please contact Astro Customer Service to

reset the PIN code

Your Astro Smart Card does

not work with any other Astro

byond set top box that you

may have

Your Astro Smart Card will

work only with the Astro

byond set top box that it

came paired with It can not

be used with any other set

top box

Make sure that your Astro Smart Card is

used only with your Astro byond set top

box

The HDMI output of your

Astro byond set top box does

not seem to be functioning

In order to activate the

HDMI output you need to

subscribe to HD channels

Make sure that the Astro Smart Card is

inserted into your Astro byond set top box

If the problem still persists please contact

Astro Customer Service

The HDMI cable may not be

connected properly

Please ensure that the HDMI cable is

connected properly at each end

Your TV may be unable to

communicate properly withthe HDMI input

Turn the TV off and on

Your HD channels show

lsquoServices currently not

availablersquo while your other

channels are OK

Your Astro byond set top

box needs to be installed

properly without the use of

any cable splitters

Please call Astro Customer service to have

your Astro byond set top box correctly

installed

When viewing a HD channel

the other set top boxes in

your home no longer work

properly

Your Astro byond set

top box installation and

infrastructure requires it

to have a dedicated signal

source

Disconnect the splitter and connect the

signal source directly to your Astro byond

set top box

NOTE If you experience a problem even after the above checks please contact Astro Customer Service

for further assistance

B427-Installer-Iss1indd 21 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2224

22

SPECIFICATION

Due to continued product improvement this specification may change without notice

GENERAL

Operating voltage 12 V DC 25 A

Power consumption 30 W (max)

Dimensions (W x D x H) 324 mm x 238 mm x 56 mm

Weight 15 kg (packed including accessories)

Operating temperature range +5 degC to +42 degC

Storage temperature range ndash20 degC to +70 degC

REAR983085PANEL CONNECTORSDC POWER 12 V DC 25 A

SAT-IN (satellite dish input) F-type female

AUDIO LEFT and RIGHT 2 x phono audio-out sockets

VIDEO Phono composite video-out socket

COMPONENT VIDEO Y Pb Pr 3 x RCA (phono) component video-out sockets

DIGITAL AUDIO Coaxial SPDIF connector RCACinch (female)

HDMI HDMI interface

USB 20 Host Port (Type A) (for future use)

NETWORK PORT RJ45 female (for future use)

FRONT983085PANEL CONNECTOR

USB 20 (for future use)

B427-Installer-Iss1indd 22 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2324

23

NOTICES

Astro is a trademark of MEASAT Broadcast Network Systems Sdn Bhd (240064-A)

This product incorporates copyright protection technology that is protected by US patents and other

intellectual property rights Use of this copyright protection technology must be authorized by Macrovision

and is intended for home and other limited pay-per-view uses only unless otherwise authorized by

Macrovision Reverse engineering or disassembly is prohibited

HDMI the HDMI Logo and High-DefinitionMultimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC

Other trademarks listed herein are the property of their respective owners

OPEN SOURCE SOFTWARE

Certain components of the software contained in this product are subject to either

(i) the GNU General Public Licence (ldquoGPLrdquo)

(ii) the GNU Lesser General Public Licence (ldquoLGPLrdquo) or

(iii) OpenSSL license

In compliance with the GPL and LGPL Pace makes the source code of the Linux software libraries and

associated utilities it uses together with its modifications (if any) available to the public in source code format httpwwwpacecomopensourcerequest

OPEN SOURCE LICENSES

The software contained in this product may be covered by certain components consisting of free software or

open source software A list of these components and a copy of the relevant copyright notices and license

term notices that are required by such licenses are available at this web page

httpwwwpacecomopensourcelicense

This list may change from time to time and may depend on the model of product or the version of software

you have received If you are unable to access this web page and wish to have a copy of this list please

contact the Open Source Administrator at Pace plc Victoria Road Saltaire West Yorkshire BD18 3LF United

Kingdom To the extent the terms of these open source or free software l icenses prohibit any of the restrictionsin any end user license included with the product such restrictions will not apply to the applicable open

source or free software component

COPYRIGHT

This document is copyrighted and may not in whole or part be copied photocopied reproduced translated

or reduced to any electronic or machine-readable form without prior consent in writing from MEASAT

Broadcast Network Systems Sdn Bhd

copy 2009 MEASAT Broadcast Network Systems Sdn Bhd

All rights reserved

B427-Installer-Iss1indd 23 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2424

24

NOTES

Page 3: Setting Up the Astro B.yond Box

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 324

3

IMPORTANT SAFETY INFORMATION

USING EQUIPMENT SAFELYYour Astro set top box has been manufactured to

meet international safety standards but you must

take care to operate it safely

It is important that you read these safety instructions

WARNING Remember that contact with AC

mains can be lethal or can cause severe electric

shock To avoid the risk of electric shock

Never remove the top cover from the 12 V

power supply unit as there are high-voltage live

parts inside There are no user-serviceable parts

inside this power supply unit

Never remove the top cover from your Astro set top

box There are no user-serviceable parts inside it

On the rear panel of your Astro set top box

there is a tamper-evident label that states

lsquoWarranty void if broken or removedrsquo

Make sure all electrical connections are properly

made

Do not connect any equipment to the mains supply

until you have properly connected all the other leads

Before you disconnect any other equipment

from your Astro set top boxrsquos rear panel put

your Astro set top box into standby wait 60

seconds then disconnect your Astro set top

box from the power supply (by disconnecting

the 12 V power supply unit from the mains

socket on the wall)

Never push anything into holes slots or other

openings in the case (except a Smart Card into

the slot provided)

The model number serial number and electrical

rating of your Astro set top box are on a label on

its base

CAUTION

Do not use or store your Astro set top box in

hot cold damp or dusty places

Do not block the ventilation holes of your Astro

set top box Leave a gap of at least 5 cm above

and around it to al low for adequate ventilation

Never stand it on soft furnishings

Do not put anything on your Astro set top box

which might drip or spill into it Never stand

objects filled with liquids such as vases on top

of your Astro set top box

Do not place your Astro set top box in an

unventilated cabinet or on top of a unit that

emits heat (eg a VCR)

Never place naked flame sources such as lighted

candles on or adjacent to your Astro set top

box

CONNECTING TO THE MAINS SUPPLY

bull Your Astro set top box is designed for use only

with the supplied 12 V power supply unit

bull The 12 V power supply unit operates with a 100-

240 V AC 50-60 Hz mains supply Do not connect

it to any other electricity supply than this

bull Connect the 12 V power supply unit to your Astro

set top box Then insert the 2-way connector

on the supplied mains lead into the 12 V power

supply unit then finally insert the mains plug into

the mains supply at the wall socket

bull To disconnect power from your Astro set top

box always remove the 12 V power supply unit

from the mains supply (rather than disconnect

the 12 V power supply unit from your Astro set

top box) Therefore you must install your Astro

set top box near to the mains socket-outlet

which should be easily accessible

bull If you are in any doubt about the mains lead

its plug or its connection consult a competent

electrician

B427-Installer-Iss1indd 3 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 424

4

ELECTRICAL INFORMATION

MAINS PLUG AND ITS FUSE

The supplied mains plug is a non-rewireable type

If you need to replace the fuse you must use an

ASTA- or BSI-approved BS 1362 fuse rated at 3 A and

marked as shown below

or

The plug has its fuse beneath a fuse cover on its

face Use a screwdriver to lever off the fuse cover

replace the fuse with a new one and refit its cover

Never use a plug if its fuse cover is missing

AM

The fuse is inside the rewireable plug Use a

screwdriver to remove the plugrsquos back cover Never

put the plug into the mains socket when its cover is

removed Lever out the fuse and replace it with a

new one Replace the plugrsquos back cover

3 A MP

LN

E

FUSE of correct value

WARNING

If the supplied mains plug is not suitable for

your mains socket-outlet DO NOT plug it in

Remove its fuse and then cut the plug off the

lead Destroy the severed plug immediately

to avoid the shock hazard which would exist if

this were to be plugged into a mains socket

Fit an appropriate mains plug on the lead

If this plug contains a fuse it should be as

described left If you are using a non-fused

plug an external fuse must not exceed 5 A

B427-Installer-Iss1indd 4 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 524

5

UNPACKING THE CARTONBefore you start installing your Astro set top box please check you have the following supplied accessories

bull A 12 V power supply unit

bull A mains lead

bull A 3-way AV phono lead

bull A remote control and 2 lsquoAAArsquo batteries

bull A Smart Card

bull A warranty card

BEFORE YOU BEGIN

B427-Installer-Iss1indd 5 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 624

6

smart card

ch+ ch- rec

FRONT PANEL

Display

Shows the current time when your

Astro set top box is in standby

Shows the channel number when

your Astro set top box is tuned to

a channel

Standby button (S)

To switch your Astro

set top box on and off

IR indicator

Flashes when your Astro

set top box is receiving a

signal from your remote

control

Slot for Smart Card

NOTE The front panel of your Astro set top box is covered with a protective clear plastic film

Carefully remove this film before using your Astro set top box

YOUR ASTRO SET TOP BOX

USB 20 port

For future use

ch+ and chndash buttons

To change channel by

stepping through them

rec indicator

Is lit while your Astro set

top box is recording a

program

(For future use)

B427-Installer-Iss1indd 6 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 724

7

Y Pb Pr

SAT-IN

1318V

350mA MAX

COMPOSITE

VIDEO AUDIO

LEFT

COMPONENT

VIDEO

RIGHT DIGITAL

AUDIO

NETWORK

PORT

DC POWER

12V

25A MAX5V

500mA MAX

ANALOGUE

STANDARD

DEFINITION

YOUR ASTRO SET TOP BOX

REAR PANEL

DC POWER

Do not connect 12 V power

supply unit here until you

have made ALL the other

connections

COMPOSITE VIDEO

Connect a phono lead

between here and a TV

USB 20 port

For future use

AUDIO LEFT and RIGHT

(Left and right stereo audio)

Connect phono leads between

here and a TV or hi-fi amplifier

DIGITAL AUDIO

Connect a coaxial digital-

audio lead (not supplied)

between here and a home

theatre system

SAT-IN

Connect the cable from

your satellite dish here

NOTE All the interconnections between the rear panel of your Astro set top box and your other

equipment are safe extra-low voltage circuits However you should always disconnect your Astro

set top box from the power supply before connecting or disconnecting other devices at the rear

panel

NETWORK PORT

For future use

COMPONENT VIDEO

If your TV has component video

inputs use phono leads (not

supplied) to connect it here for a

better quality picture in standard

definition only

The model number serial number and

electrical rating of your Astro set top

box are on a label on its base

HDMItrade

Connect a HDMI lead

(not supplied) between

here and a HDTV

B427-Installer-Iss1indd 7 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 824

8

Y Pb Pr

SAT-IN

1318V

350mA MAX

COMPOSITE

VIDEO AUDIO

LEFT

COMPONENT

VIDEO

R IGHT DI GITAL

AUDIO

NETWORK

PORT

DCPOWER

12V

25A MAX5V

500mA MAX

ANALOGUE

STANDARD

DEFINITION

HDMI

TV

CONNECTING UP

CONNECTING YOUR ASTRO SET

TOP BOX

Before starting choose a suitable position for

your Astro set top box observing the ventilation

requirements set out on page 3

WARNING Before you connect or disconnect

your Astro set top box tofrom any other

equipment make sure you disconnect all the

equipment from the mains supply

CONNECTING TO A TV

If you have a TV with only a composite (CVBS) video

input use the supplied AV phono leads to connect

your Astro set top box as shown below

Match the colours of the connectors on your Astro

set top box and leads

If your TV has component video (Y Pb Pr) inputs

you can connect your Astro set top box to your TV

using a suitable lead (not supplied) as shown below

This will give a better quality picture on your TV for

standard definition only

You also need to connect the audio leads

If your HDTV has HDMI inputs you can connect your

Astro set top box to your TV using a suitable lead

(not supplied) as shown below This will give you the

best picture and audio quality on your TV

You do not need to connect any additional audio

leads (Limited to stereo audio only)

ALTERNATIVE AUDIO CONNECTIONS

You can connect your Astro set top boxrsquos audio

outputs to your TV as shown on this page but you

can instead connect them to a hi-fi amplifier OR

home theatre system as shown below This will give

better sound quality

The best sound quality is from your Astro set top

boxrsquos DIGITAL AUDIO connector but for this you will

need a 75-ohm coaxial audio cable (not supplied)

This digital audio is compatible with Dolby Digital

Astro set top box

Component

video phono

leads

HDMI

lead

Home cinema system

Coaxial digital

audio lead

B427-Installer-Iss1indd 8 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 924

9

CONNECTING UP

Y P

SAT-IN

1318V

350mA MAX

COMPOSITE

VIDEO

ANALOGUE

STANDARD

DEFINITION

CONNECTING TO THE SATELLITE DISH

If necessary fit an F-connector to the cable from the

satellite dish

Connect the lead directly from the dish to the

connector labelled SAT-IN on your Astro set top

boxrsquos rear panel

The signal cable coming from the dish cannot

be used with a signal splitter Using a splitter will

reduce the signal strength to your Astro set top box

and will damage other set top boxes connected to

the same dish

Please ensure that the signal cable is properly

installed while setting up your Astro set top box

WARNING Your Astro set top box should be

installed by an Astro authorized installer

Y Pb Pr

SAT-IN

1318V

350mA MAX

COMPOSITE

VIDEO AUDIO

LEFT

COMPONENT

VIDEO

RIGHT DIGITAL

AUDIO

NETWORK

PORT

DC POWER

12V

25A MAX5V

500mA MAX

ANALOGUE

STANDARD

DEFINITION

CONNECTING TO THE POWERSUPPLY1 Plug the fixed lead on the 12 V power supply

unit into the socket labelled DC POWER on

your Astro set top boxrsquos rear panel

2 Plug the 2-way connector on the

supplied mains lead into the socket

on the 12 V power supply unit

3 When all the connections are

properly made connect the

mains plug from the 12 V power

supply into a mains wall socket

4 Connect other equipment such

as your TV to the mains supply

B427-Installer-Iss1indd 9 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1024

10

CONNECTING UP

SWITCHING YOUR ASTRO SET TOP BOX ON AND OFFWhen you have connected your Astro set top box to

the power supply the four-digit display on its front

panel lights up This shows that your Astro set top

box is receiving power

When your Astro set top box is in standby the

four-digit display shows the current time when

your Astro set top box is out of standby the display

shows the channel number

If your Astro set top box is in standby switch on your TV then press the standby button (S) on the front

panel of your Astro set top box to turn on your Astro

set top box You can also use the standby button or

a number button on your remote control

Never turn off your Astro set top box by simply

disconnecting it from the power supply Use the

standby button (S) on your Astro set top box or

your remote control

ch+ ch- rec

Power Saving

To save power and money and to reduce

greenhouse gas emissions please turn

off your Astro set top box using only the

standby button when it is not in use

B

Standby button (S)

Astro set top box is out of standby

Shown by channel number

INSERTING BATTERIES IN YOUR

REMOTE CONTROL1 Remove the back cover by lifting the latch

2 Insert the two supplied lsquoAAArsquo batteries into the

battery compartment

Make sure you insert them the correct way round

as shown by the + and ndash symbols in the battery

compartment

3 Replace the cover

When you need to replace the batteries in your

remote control

bull Always replace all the batteries at the sametime

bull Please dispose of batteries in an

environmentally-responsible way (see page 2)

bull Never throw used batteries into a fire

B427-Installer-Iss1indd 10 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1124

11

YOUR SMART CARD

INSERTING YOUR SMART CARDYou will need the supplied Astro Smart Card so that

you can receive Astro programmes and services on

your Astro byond set top box Insert it as follows and

leave it in your Astro byond set top box permanently

1 Hold your Astro Smart Card with the gold chip

uppermost and the arrow pointing towards your

Astro byond set top box

2 Insert your Smart Card into the front-panel slot

pushing it in as far as it will go without forcing it

Care for your Smart Card as follows

bull Donrsquot remove or insert your Smart Card

unnecessarily

bull Donrsquot bend your Smart Card

bull Keep your Smart Card dry Never clean it with

fluids ndash use a soft dry cloth

bull Keep your Smart Card away from heat and

sunlight small children and pets

Please use the Smart Card which came with your

Astro byond set top box Smart Cards from other set

top boxes will not work with your Astro byond set

top box

smart card

Please use your Smart Card only with the Astro byond set top box bearing the below serial number

Astro byond set top box serial number Smart Card number

B427-Installer-Iss1indd 11 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1224

12

TV SETTINGS

You can access the TV Settings by navigating through the following screens

Home gt Settings gt Installation Settings gt TV Settings

In the Installation Settings screen enter your PIN code when prompted The default PIN code is 0000

Item Settings Comments

TV Type Standard Definition For TVs that support Standard Definition

High Definition For TVs that support High Definition

TV Aspect Ratio 43 For lsquostandardrsquo (43) TVs

169 For lsquowidescreenrsquo (169) TVs

Conversion for 169 input

video

(Determines how widescreen

(169) programmes are displayed

on a standard (43) TV ndash

available only if the TV Aspect

Ratio has been set to 43)

Letter Box The entire frame of the widescreen

programme will be displayed in a

standard (43) TV but the frame will not fil l

the screen There will be black bars on the

top and bottom of the frame

Pan Scan The side edges of the widescreen

programme will be cut-off but the entire

screen will be filled

Conversion for 43 input video

(Determines how standard (43)

programmes are displayed on a

widescreen (169) TV ndash available

only if the TV Aspect Ratio has

been set to 169)

Stretch

(Default if the TV Type is set

to Standard Definition)

The entire frame will stretch horizontally

to fill the screen

Pillar Box

(Default if the TV Type is set

to High Definition)

The entire frame will be displayed as if it

were on a standard TV with black bars on

either side of the frame

Default setting

B427-Installer-Iss1indd 12 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1324

13

HD SETTINGS

You can access the HD Settings by navigating through the following screens

Home gt Settings gt Installation Settings gt HD Settings

In the Installation Settings screen enter your PIN code when prompted The default PIN code is 0000

Set the HD resolution to best match your TVrsquos native resolution The available settings are 576i 576p 720p and

1080i These settings are only applicable to the HDMI output of the Astro byond set top box

The recommended settings for various TV resolutions are shown below

TV Resolution Setting

1920 x 1080 1080i

1280 x 720 720p

852 x 576 576i 576p

B427-Installer-Iss1indd 13 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1424

14

DIGITAL AUDIO SETTINGS

You can access the Digital Audio Settings by navigating through the following screens

Home gt Settings gt Your Settings gt Digital Audio Settings

The audio quality will depend on the Digital Audio Settings and the type of audio output used as shown

below

Channel type Digital Audio Setting Rear-panel audio outputs

HDMI Digital Audio Audio L amp R

Channel with

Dolby

Dolby Digital 51

(Digital Only)

Dolby Digital Dolby Digital No audio

Stereo

(Analogue and Digital)

Stereo Stereo Stereo

Channel without

Dolby

Dolby Digital 51

(Digital Only)

Stereo Stereo Stereo

Stereo

(Analogue and Digital)

Stereo Stereo Stereo

If you notice that the audio is not in sync with the video you may set the time delay accordingly to

compensate for this delay

B427-Installer-Iss1indd 14 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1524

15

YOUR REMOTE CONTROL

back

To return to the last-viewed

channel or to step back

through on-screen menus

standby (S)

To switch your Astro byond

set top box into or out of

standby

ok

To confirm a choice

or save settings

ch+ and chndash

To change channels by

stepping through them

To move around the on-screen

menus and displays

regbuttons for handling

recordings

G Rewind

K PauseB Play

L Stop

F Fast-forward

indicator

Lights up red to show that the

remote control is controlling

your Astro byond set top box

colour buttons

number buttons

To key in channel numbers to

change channel

To type in words on certain

on-screen displays

vol+ and volndash

To change the volume

Z

To turn sound off and on

I-II c

To select soundtrackand display subtitles To toggle between TV Aspect

Ratio settings (see page 12)

To remove on-screen menus

and return to normal viewing

tv

To launch TV guide

info

To display Channel Info

To display the synopsis in

Channel Pilot

Also used for some interactive

services

tv standby (S)

To switch TV into or

out of standby

To start recording

to an external hard disk

av

To cycle through TV inputs

For future use

apps

To launch interactive

applications

fav

To cycle through

favourite channels

home

To launch the Home menu

radio

To switch to the

radio channels

B427-Installer-Iss1indd 15 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1624

16

YOUR REMOTE CONTROL

CONTROLLING YOUR TVrsquoS FEATURES WITH YOUR REMOTE CONTROLYou can use your remote control to control some of your TVrsquos features after you press the tv button Then you

can

bull turn your TV onoff using the tv S button

bull adjust the volume using vol+ and volndash

bull mute the volume using theZ button

bull select AV channels using the av button

First you must configure your remote control to use the correct TV Code for your brand of TV You can either

set the code yourself (Option 1) or let your remote control search for the correct code (Option 2)

The volume control and mute is by default set to control your Astro byond set top box even if the remotehas been set up properly Holding down ok and vol+ until the remote blinks twice will allow you to control

your TVrsquos volume To revert the remote to controlling your Astro byond set top boxrsquos volume hold down the

ok and vol- until the remote blinks 4 times

OPTION 1

1 Hold down tv S and ok together until the indicator blinks twice

2 Use the number buttons to enter a 4-digit TV Code for your brand of TV (see table on page 17)

3 If the code you entered is valid the indicator blinks twice

4 Verify if the other controllable TV functions are functioning

NOTE If the TV Code is invalid or you press an incorrect button the indicator blinks once for alonger period The previous settings are restored and the setup routine ends

OPTION 2

1 Hold down tvS and ok together until the indicator blinks twice

2 Press 9 ndash 9 ndash 1 The indicator will blink twice again

3 Press tv S button Aim the remote at the TV and press ch+

4 If the TV does not turn off after 3 seconds press ch+ again Keep repeating this until it the TV turns off If

the remote blinks 3 times after pressing ch+ that indicates that the remote has cycled through the entire

database and if you still cannot control your TV your TV is not supported by this remote Once the TV

responds proceed to step 5

5 Press ok The indicator blinks twice to confirm that the TV Code has been set

6 Verify if the other controllable TV functions are functioning

If you do not press any remote control buttons within a 20-second period during either setup

method the previous settings are restored and the setup routine ends

B427-Installer-Iss1indd 16 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1724

17

YOUR REMOTE CONTROL

TV CODESIf a 4-digit code does not work try the next 4-digit code for your brand of TV

Samsung 0060 0812 0618 0178 0587 0009 0093 0556 1235 0108 0037 0217 0264 0370

0072 0156 1208 0766 0226 0814 0216 0290 0821 0163

Sony 1825 1505 0011 1651 0036 0650 1010 0037 0556 0093 0170 0074

Philips 0037 0556 1744 0772 1246 1304 0178 0108 0195 0087 0374 0760 0343 0595

0009 0200 0361 1521

Panasonic 0650 0226 1650 1636 0108 1310 0037 0556 0163 1208 0508 0896 0361 0853

1335 0367 0516 0548 0001

Toshiba 1508 0508 0060 0009 0714 0036 0156 1656 0070 0093 2060 0264 1935 04121164 0618 1582 0650 0821 1704 0217 0109 1457 1916 1908 0698 0037 0736

1556 1037

LG 1423 0001 0178 0037 0556 0876 0370 1768 0377 0009 0714 0060 0217 0108

0216 0290 0163 0606 0109 0698 0715 0823 0829 1556 1191 0247 0367 1681

1539

Pioneer 1260 0760 0011 0170 1457 0698 0109 0163 0037 0287 0556 0428 0370 0343

0361 0486 0512

Sharp 0093 0009 1393 0036 0491 0818 0256 1819 1163 0650 0294 0653 0412 0516

0200 0760 2214

JVC 0653 1818 0036 1153 0606 1653 0371 0508 0731 0683 0192 0218 0418 0093

0650If the brand of your TVrsquos Codes is not listed here please refer to the Astro website

(wwwastrocommy) for additional information

If you wish to clear the current TV Code that is programmed to the remote hold down tvS and ok together

until the indicator blinks twice Follow this up with 9 ndash 7 ndash 7 The indicator will blink twice again The remote

will still be able to control your Astro byond set top box

B427-Installer-Iss1indd 17 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1824

18

ON983085SCREEN MESSAGES

If any of the following on-screen messages appear you may attempt the suggested solutions to resolve it

before contacting Astro Customer Service

On-screen message Possible cause Suggested solution

Please insert your Astro Smart

Card

Your Astro Smart Card is not

inserted in the smart card

slot of your Astro byond set

top box

Please insert your Astro Smart Card into

the smart card slot

Invalid Smart Card Please

insert your Astro Smart Card or

insert your Astro Smart Card

correctly

The smart card is not

inserted properly

Reinsert the smart card correctly

There is a mismatch in the

customer type of the Astro

Smart Card inserted in your

Astro byond set top box

Please insert the Astro Smart Card that

came with your Astro byond set top box

The smart card in your Astro

byond set top box is not an

Astro Smart Card

This channel is not included in

your subscription To subscribe

please call Astro customer

service

Your current subscription

does not include this

channel

Please contact Astro Customer Service if

you are interested in viewing the channel

Your Smart Card is inactivePlease call Astro customer

service to activate

Your Astro Smart Card hasnot been activated or has

been deactivated

Please contact Astro Customer Service toactivate the card Ensure that the smart

card is in your Astro byond set top box

powered up with the signal locked on

The Astro Smart Card has

not been in your Astro

byond set top box for

several months

Leave the Astro Smart Card for a couple of

hours inside the Astro byond set top box

powered up with the signal locked on

You have inserted the wrong

Smart Card Please insert the

correct Smart Card

You have inserted a smart

card from another set top

box Your Astro byond set

top box will work only with

the Astro Smart Card that it

came paired with

Insert the Astro Smart Card that came

paired with your Astro byond set top box

B427-Installer-Iss1indd 18 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1924

19

ON983085SCREEN MESSAGES

On-screen message Possible cause Suggested solution

Services currently not

available

This may be a temporary

condition due to the rain If

this condition persists please

call Astro customer service

The satellite input is not

connected properly

Ensure that the satellite input is

connected properly

The dish is not be aligned

properly

Have an authorized installer align the dish

properly

Booking is not allowed when

Smart Card is removed

The Astro Smart Card is not

inserted in your Astro byond

set top box while you trying

to book a reminder

Insert your Astro Smart Card and retry

booking the reminder

You have already booked

the maximum numbers of

reminders

You have already booked 50

reminders

You can either delete some of the existing

reminders or book new reminders after

the existing reminders have lapsed

The following events start at

the same time Please cancel

one of the events to proceed

You have already set another

programme to start at the

same time thereby causing

a reminder conflict

You can either cancel the current booking

or continue booking a new reminder by

overwriting the old reminder

No favourite channels found You have not assigned any

channels to your favourite

channels list

You can access the Home menu using

the home button on the remote control

You can assign favourite channels bynavigating to

Settings gt User Settings gt Edit Favourites

You have already selected the

maximum number of favourite

channels

You have already selected

30 favourite channels

You need to delete some of your old

favourite channels to add additional

channels

This channel is blocked under

parental control

You have blocked this

channel using the Channel

Block function under

Parental Control

You can either enter the correct PIN code

to view the channel or switch to another

channel

You have already selected the

maximum number of blocked

channels

You have already selected

30 blocked channels

You need to delete some of the old

blocked channels to block

additional channels

B427-Installer-Iss1indd 19 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2024

20

GENERAL PROBLEMS

Problem Possible cause Suggested solution

The display on the front panel

does not light upis not lit

Your Astro byond set top

box is not connected

Make sure the lead from the 12 V power

supply unit is properly plugged into your

Astro byond set top box Check that

the 12 V power supply unit is properly

connected to the mains supply and that

the mains supply is switched on There is no sound and picture

on your TV but your Astro

byond set top boxrsquos front

panel shows the time

Your Astro byond set top

box is still in standbyPress the standby button (S) on your

remote control or your Astro byond set top

boxrsquos front panel Make sure that your TV is

out of standby and the correct AV input has

been selected on the TV

Your remote control does not

operate your Astro byond set

top box

(NOTE if your Astro

byond set top box is out

of standby then the IRindicator light on

itrsquos front panel should

flash when you press the

remote-control buttons)

Your Astro byond set top

box is still in standby

Press the standby button on your remote

control

Something is blocking the

path between your remote

control and your Astro byond

set top boxrsquos front panel

Ensure that nothing is blocking the path

Your remote controlrsquos

batteries need replacing

Replace all the batteries in your remote

control Never throw used batteries into a

fire Dispose of them in an environmentally-

responsible way (see page 2)

There is no sound or picture

or the picture is of poor

quality or looks blocky

Your satellite dish is not

connected properly to your

Astro byond set top box

Make sure that your satellite dish is

connected properly to your Astro byond

set top box

Your TV is not connected

properly to your Astro byondset top box

Make sure that your TV is connected

properly to your Astro byond set top boxyour TV is out of standby and the correct AV

input has been selected on the TV

Your satellite dish is not

pointing in the right

direction or has a faulty LNB

NOTE Severe weather

and heavy cloud cover

can cause this problem

Check the signal-level indicator If it is low

please contact Astro Customer Service for

further assistance

Before attempting to check the connections between your equipment please ensure that you have

disconnected them from the mains supply When you are done checking or reconnecting your equipment

safely reconnect them to the mains supply

B427-Installer-Iss1indd 20 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2124

21

GENERAL PROBLEMS

Problem Possible cause Suggested solution

There are Smart Card error

messages

Your Astro byond set

top box cannot detect or

recognise your Smart Card

Make sure that you have the correct Astro

Smart Card and that it is properly inserted If

the messages persist please contact Astro

Customer Service

You have forgotten your PIN

code

Please contact Astro Customer Service to

reset the PIN code

Your Astro Smart Card does

not work with any other Astro

byond set top box that you

may have

Your Astro Smart Card will

work only with the Astro

byond set top box that it

came paired with It can not

be used with any other set

top box

Make sure that your Astro Smart Card is

used only with your Astro byond set top

box

The HDMI output of your

Astro byond set top box does

not seem to be functioning

In order to activate the

HDMI output you need to

subscribe to HD channels

Make sure that the Astro Smart Card is

inserted into your Astro byond set top box

If the problem still persists please contact

Astro Customer Service

The HDMI cable may not be

connected properly

Please ensure that the HDMI cable is

connected properly at each end

Your TV may be unable to

communicate properly withthe HDMI input

Turn the TV off and on

Your HD channels show

lsquoServices currently not

availablersquo while your other

channels are OK

Your Astro byond set top

box needs to be installed

properly without the use of

any cable splitters

Please call Astro Customer service to have

your Astro byond set top box correctly

installed

When viewing a HD channel

the other set top boxes in

your home no longer work

properly

Your Astro byond set

top box installation and

infrastructure requires it

to have a dedicated signal

source

Disconnect the splitter and connect the

signal source directly to your Astro byond

set top box

NOTE If you experience a problem even after the above checks please contact Astro Customer Service

for further assistance

B427-Installer-Iss1indd 21 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2224

22

SPECIFICATION

Due to continued product improvement this specification may change without notice

GENERAL

Operating voltage 12 V DC 25 A

Power consumption 30 W (max)

Dimensions (W x D x H) 324 mm x 238 mm x 56 mm

Weight 15 kg (packed including accessories)

Operating temperature range +5 degC to +42 degC

Storage temperature range ndash20 degC to +70 degC

REAR983085PANEL CONNECTORSDC POWER 12 V DC 25 A

SAT-IN (satellite dish input) F-type female

AUDIO LEFT and RIGHT 2 x phono audio-out sockets

VIDEO Phono composite video-out socket

COMPONENT VIDEO Y Pb Pr 3 x RCA (phono) component video-out sockets

DIGITAL AUDIO Coaxial SPDIF connector RCACinch (female)

HDMI HDMI interface

USB 20 Host Port (Type A) (for future use)

NETWORK PORT RJ45 female (for future use)

FRONT983085PANEL CONNECTOR

USB 20 (for future use)

B427-Installer-Iss1indd 22 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2324

23

NOTICES

Astro is a trademark of MEASAT Broadcast Network Systems Sdn Bhd (240064-A)

This product incorporates copyright protection technology that is protected by US patents and other

intellectual property rights Use of this copyright protection technology must be authorized by Macrovision

and is intended for home and other limited pay-per-view uses only unless otherwise authorized by

Macrovision Reverse engineering or disassembly is prohibited

HDMI the HDMI Logo and High-DefinitionMultimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC

Other trademarks listed herein are the property of their respective owners

OPEN SOURCE SOFTWARE

Certain components of the software contained in this product are subject to either

(i) the GNU General Public Licence (ldquoGPLrdquo)

(ii) the GNU Lesser General Public Licence (ldquoLGPLrdquo) or

(iii) OpenSSL license

In compliance with the GPL and LGPL Pace makes the source code of the Linux software libraries and

associated utilities it uses together with its modifications (if any) available to the public in source code format httpwwwpacecomopensourcerequest

OPEN SOURCE LICENSES

The software contained in this product may be covered by certain components consisting of free software or

open source software A list of these components and a copy of the relevant copyright notices and license

term notices that are required by such licenses are available at this web page

httpwwwpacecomopensourcelicense

This list may change from time to time and may depend on the model of product or the version of software

you have received If you are unable to access this web page and wish to have a copy of this list please

contact the Open Source Administrator at Pace plc Victoria Road Saltaire West Yorkshire BD18 3LF United

Kingdom To the extent the terms of these open source or free software l icenses prohibit any of the restrictionsin any end user license included with the product such restrictions will not apply to the applicable open

source or free software component

COPYRIGHT

This document is copyrighted and may not in whole or part be copied photocopied reproduced translated

or reduced to any electronic or machine-readable form without prior consent in writing from MEASAT

Broadcast Network Systems Sdn Bhd

copy 2009 MEASAT Broadcast Network Systems Sdn Bhd

All rights reserved

B427-Installer-Iss1indd 23 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2424

24

NOTES

Page 4: Setting Up the Astro B.yond Box

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 424

4

ELECTRICAL INFORMATION

MAINS PLUG AND ITS FUSE

The supplied mains plug is a non-rewireable type

If you need to replace the fuse you must use an

ASTA- or BSI-approved BS 1362 fuse rated at 3 A and

marked as shown below

or

The plug has its fuse beneath a fuse cover on its

face Use a screwdriver to lever off the fuse cover

replace the fuse with a new one and refit its cover

Never use a plug if its fuse cover is missing

AM

The fuse is inside the rewireable plug Use a

screwdriver to remove the plugrsquos back cover Never

put the plug into the mains socket when its cover is

removed Lever out the fuse and replace it with a

new one Replace the plugrsquos back cover

3 A MP

LN

E

FUSE of correct value

WARNING

If the supplied mains plug is not suitable for

your mains socket-outlet DO NOT plug it in

Remove its fuse and then cut the plug off the

lead Destroy the severed plug immediately

to avoid the shock hazard which would exist if

this were to be plugged into a mains socket

Fit an appropriate mains plug on the lead

If this plug contains a fuse it should be as

described left If you are using a non-fused

plug an external fuse must not exceed 5 A

B427-Installer-Iss1indd 4 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 524

5

UNPACKING THE CARTONBefore you start installing your Astro set top box please check you have the following supplied accessories

bull A 12 V power supply unit

bull A mains lead

bull A 3-way AV phono lead

bull A remote control and 2 lsquoAAArsquo batteries

bull A Smart Card

bull A warranty card

BEFORE YOU BEGIN

B427-Installer-Iss1indd 5 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 624

6

smart card

ch+ ch- rec

FRONT PANEL

Display

Shows the current time when your

Astro set top box is in standby

Shows the channel number when

your Astro set top box is tuned to

a channel

Standby button (S)

To switch your Astro

set top box on and off

IR indicator

Flashes when your Astro

set top box is receiving a

signal from your remote

control

Slot for Smart Card

NOTE The front panel of your Astro set top box is covered with a protective clear plastic film

Carefully remove this film before using your Astro set top box

YOUR ASTRO SET TOP BOX

USB 20 port

For future use

ch+ and chndash buttons

To change channel by

stepping through them

rec indicator

Is lit while your Astro set

top box is recording a

program

(For future use)

B427-Installer-Iss1indd 6 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 724

7

Y Pb Pr

SAT-IN

1318V

350mA MAX

COMPOSITE

VIDEO AUDIO

LEFT

COMPONENT

VIDEO

RIGHT DIGITAL

AUDIO

NETWORK

PORT

DC POWER

12V

25A MAX5V

500mA MAX

ANALOGUE

STANDARD

DEFINITION

YOUR ASTRO SET TOP BOX

REAR PANEL

DC POWER

Do not connect 12 V power

supply unit here until you

have made ALL the other

connections

COMPOSITE VIDEO

Connect a phono lead

between here and a TV

USB 20 port

For future use

AUDIO LEFT and RIGHT

(Left and right stereo audio)

Connect phono leads between

here and a TV or hi-fi amplifier

DIGITAL AUDIO

Connect a coaxial digital-

audio lead (not supplied)

between here and a home

theatre system

SAT-IN

Connect the cable from

your satellite dish here

NOTE All the interconnections between the rear panel of your Astro set top box and your other

equipment are safe extra-low voltage circuits However you should always disconnect your Astro

set top box from the power supply before connecting or disconnecting other devices at the rear

panel

NETWORK PORT

For future use

COMPONENT VIDEO

If your TV has component video

inputs use phono leads (not

supplied) to connect it here for a

better quality picture in standard

definition only

The model number serial number and

electrical rating of your Astro set top

box are on a label on its base

HDMItrade

Connect a HDMI lead

(not supplied) between

here and a HDTV

B427-Installer-Iss1indd 7 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 824

8

Y Pb Pr

SAT-IN

1318V

350mA MAX

COMPOSITE

VIDEO AUDIO

LEFT

COMPONENT

VIDEO

R IGHT DI GITAL

AUDIO

NETWORK

PORT

DCPOWER

12V

25A MAX5V

500mA MAX

ANALOGUE

STANDARD

DEFINITION

HDMI

TV

CONNECTING UP

CONNECTING YOUR ASTRO SET

TOP BOX

Before starting choose a suitable position for

your Astro set top box observing the ventilation

requirements set out on page 3

WARNING Before you connect or disconnect

your Astro set top box tofrom any other

equipment make sure you disconnect all the

equipment from the mains supply

CONNECTING TO A TV

If you have a TV with only a composite (CVBS) video

input use the supplied AV phono leads to connect

your Astro set top box as shown below

Match the colours of the connectors on your Astro

set top box and leads

If your TV has component video (Y Pb Pr) inputs

you can connect your Astro set top box to your TV

using a suitable lead (not supplied) as shown below

This will give a better quality picture on your TV for

standard definition only

You also need to connect the audio leads

If your HDTV has HDMI inputs you can connect your

Astro set top box to your TV using a suitable lead

(not supplied) as shown below This will give you the

best picture and audio quality on your TV

You do not need to connect any additional audio

leads (Limited to stereo audio only)

ALTERNATIVE AUDIO CONNECTIONS

You can connect your Astro set top boxrsquos audio

outputs to your TV as shown on this page but you

can instead connect them to a hi-fi amplifier OR

home theatre system as shown below This will give

better sound quality

The best sound quality is from your Astro set top

boxrsquos DIGITAL AUDIO connector but for this you will

need a 75-ohm coaxial audio cable (not supplied)

This digital audio is compatible with Dolby Digital

Astro set top box

Component

video phono

leads

HDMI

lead

Home cinema system

Coaxial digital

audio lead

B427-Installer-Iss1indd 8 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 924

9

CONNECTING UP

Y P

SAT-IN

1318V

350mA MAX

COMPOSITE

VIDEO

ANALOGUE

STANDARD

DEFINITION

CONNECTING TO THE SATELLITE DISH

If necessary fit an F-connector to the cable from the

satellite dish

Connect the lead directly from the dish to the

connector labelled SAT-IN on your Astro set top

boxrsquos rear panel

The signal cable coming from the dish cannot

be used with a signal splitter Using a splitter will

reduce the signal strength to your Astro set top box

and will damage other set top boxes connected to

the same dish

Please ensure that the signal cable is properly

installed while setting up your Astro set top box

WARNING Your Astro set top box should be

installed by an Astro authorized installer

Y Pb Pr

SAT-IN

1318V

350mA MAX

COMPOSITE

VIDEO AUDIO

LEFT

COMPONENT

VIDEO

RIGHT DIGITAL

AUDIO

NETWORK

PORT

DC POWER

12V

25A MAX5V

500mA MAX

ANALOGUE

STANDARD

DEFINITION

CONNECTING TO THE POWERSUPPLY1 Plug the fixed lead on the 12 V power supply

unit into the socket labelled DC POWER on

your Astro set top boxrsquos rear panel

2 Plug the 2-way connector on the

supplied mains lead into the socket

on the 12 V power supply unit

3 When all the connections are

properly made connect the

mains plug from the 12 V power

supply into a mains wall socket

4 Connect other equipment such

as your TV to the mains supply

B427-Installer-Iss1indd 9 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1024

10

CONNECTING UP

SWITCHING YOUR ASTRO SET TOP BOX ON AND OFFWhen you have connected your Astro set top box to

the power supply the four-digit display on its front

panel lights up This shows that your Astro set top

box is receiving power

When your Astro set top box is in standby the

four-digit display shows the current time when

your Astro set top box is out of standby the display

shows the channel number

If your Astro set top box is in standby switch on your TV then press the standby button (S) on the front

panel of your Astro set top box to turn on your Astro

set top box You can also use the standby button or

a number button on your remote control

Never turn off your Astro set top box by simply

disconnecting it from the power supply Use the

standby button (S) on your Astro set top box or

your remote control

ch+ ch- rec

Power Saving

To save power and money and to reduce

greenhouse gas emissions please turn

off your Astro set top box using only the

standby button when it is not in use

B

Standby button (S)

Astro set top box is out of standby

Shown by channel number

INSERTING BATTERIES IN YOUR

REMOTE CONTROL1 Remove the back cover by lifting the latch

2 Insert the two supplied lsquoAAArsquo batteries into the

battery compartment

Make sure you insert them the correct way round

as shown by the + and ndash symbols in the battery

compartment

3 Replace the cover

When you need to replace the batteries in your

remote control

bull Always replace all the batteries at the sametime

bull Please dispose of batteries in an

environmentally-responsible way (see page 2)

bull Never throw used batteries into a fire

B427-Installer-Iss1indd 10 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1124

11

YOUR SMART CARD

INSERTING YOUR SMART CARDYou will need the supplied Astro Smart Card so that

you can receive Astro programmes and services on

your Astro byond set top box Insert it as follows and

leave it in your Astro byond set top box permanently

1 Hold your Astro Smart Card with the gold chip

uppermost and the arrow pointing towards your

Astro byond set top box

2 Insert your Smart Card into the front-panel slot

pushing it in as far as it will go without forcing it

Care for your Smart Card as follows

bull Donrsquot remove or insert your Smart Card

unnecessarily

bull Donrsquot bend your Smart Card

bull Keep your Smart Card dry Never clean it with

fluids ndash use a soft dry cloth

bull Keep your Smart Card away from heat and

sunlight small children and pets

Please use the Smart Card which came with your

Astro byond set top box Smart Cards from other set

top boxes will not work with your Astro byond set

top box

smart card

Please use your Smart Card only with the Astro byond set top box bearing the below serial number

Astro byond set top box serial number Smart Card number

B427-Installer-Iss1indd 11 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1224

12

TV SETTINGS

You can access the TV Settings by navigating through the following screens

Home gt Settings gt Installation Settings gt TV Settings

In the Installation Settings screen enter your PIN code when prompted The default PIN code is 0000

Item Settings Comments

TV Type Standard Definition For TVs that support Standard Definition

High Definition For TVs that support High Definition

TV Aspect Ratio 43 For lsquostandardrsquo (43) TVs

169 For lsquowidescreenrsquo (169) TVs

Conversion for 169 input

video

(Determines how widescreen

(169) programmes are displayed

on a standard (43) TV ndash

available only if the TV Aspect

Ratio has been set to 43)

Letter Box The entire frame of the widescreen

programme will be displayed in a

standard (43) TV but the frame will not fil l

the screen There will be black bars on the

top and bottom of the frame

Pan Scan The side edges of the widescreen

programme will be cut-off but the entire

screen will be filled

Conversion for 43 input video

(Determines how standard (43)

programmes are displayed on a

widescreen (169) TV ndash available

only if the TV Aspect Ratio has

been set to 169)

Stretch

(Default if the TV Type is set

to Standard Definition)

The entire frame will stretch horizontally

to fill the screen

Pillar Box

(Default if the TV Type is set

to High Definition)

The entire frame will be displayed as if it

were on a standard TV with black bars on

either side of the frame

Default setting

B427-Installer-Iss1indd 12 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1324

13

HD SETTINGS

You can access the HD Settings by navigating through the following screens

Home gt Settings gt Installation Settings gt HD Settings

In the Installation Settings screen enter your PIN code when prompted The default PIN code is 0000

Set the HD resolution to best match your TVrsquos native resolution The available settings are 576i 576p 720p and

1080i These settings are only applicable to the HDMI output of the Astro byond set top box

The recommended settings for various TV resolutions are shown below

TV Resolution Setting

1920 x 1080 1080i

1280 x 720 720p

852 x 576 576i 576p

B427-Installer-Iss1indd 13 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1424

14

DIGITAL AUDIO SETTINGS

You can access the Digital Audio Settings by navigating through the following screens

Home gt Settings gt Your Settings gt Digital Audio Settings

The audio quality will depend on the Digital Audio Settings and the type of audio output used as shown

below

Channel type Digital Audio Setting Rear-panel audio outputs

HDMI Digital Audio Audio L amp R

Channel with

Dolby

Dolby Digital 51

(Digital Only)

Dolby Digital Dolby Digital No audio

Stereo

(Analogue and Digital)

Stereo Stereo Stereo

Channel without

Dolby

Dolby Digital 51

(Digital Only)

Stereo Stereo Stereo

Stereo

(Analogue and Digital)

Stereo Stereo Stereo

If you notice that the audio is not in sync with the video you may set the time delay accordingly to

compensate for this delay

B427-Installer-Iss1indd 14 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1524

15

YOUR REMOTE CONTROL

back

To return to the last-viewed

channel or to step back

through on-screen menus

standby (S)

To switch your Astro byond

set top box into or out of

standby

ok

To confirm a choice

or save settings

ch+ and chndash

To change channels by

stepping through them

To move around the on-screen

menus and displays

regbuttons for handling

recordings

G Rewind

K PauseB Play

L Stop

F Fast-forward

indicator

Lights up red to show that the

remote control is controlling

your Astro byond set top box

colour buttons

number buttons

To key in channel numbers to

change channel

To type in words on certain

on-screen displays

vol+ and volndash

To change the volume

Z

To turn sound off and on

I-II c

To select soundtrackand display subtitles To toggle between TV Aspect

Ratio settings (see page 12)

To remove on-screen menus

and return to normal viewing

tv

To launch TV guide

info

To display Channel Info

To display the synopsis in

Channel Pilot

Also used for some interactive

services

tv standby (S)

To switch TV into or

out of standby

To start recording

to an external hard disk

av

To cycle through TV inputs

For future use

apps

To launch interactive

applications

fav

To cycle through

favourite channels

home

To launch the Home menu

radio

To switch to the

radio channels

B427-Installer-Iss1indd 15 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1624

16

YOUR REMOTE CONTROL

CONTROLLING YOUR TVrsquoS FEATURES WITH YOUR REMOTE CONTROLYou can use your remote control to control some of your TVrsquos features after you press the tv button Then you

can

bull turn your TV onoff using the tv S button

bull adjust the volume using vol+ and volndash

bull mute the volume using theZ button

bull select AV channels using the av button

First you must configure your remote control to use the correct TV Code for your brand of TV You can either

set the code yourself (Option 1) or let your remote control search for the correct code (Option 2)

The volume control and mute is by default set to control your Astro byond set top box even if the remotehas been set up properly Holding down ok and vol+ until the remote blinks twice will allow you to control

your TVrsquos volume To revert the remote to controlling your Astro byond set top boxrsquos volume hold down the

ok and vol- until the remote blinks 4 times

OPTION 1

1 Hold down tv S and ok together until the indicator blinks twice

2 Use the number buttons to enter a 4-digit TV Code for your brand of TV (see table on page 17)

3 If the code you entered is valid the indicator blinks twice

4 Verify if the other controllable TV functions are functioning

NOTE If the TV Code is invalid or you press an incorrect button the indicator blinks once for alonger period The previous settings are restored and the setup routine ends

OPTION 2

1 Hold down tvS and ok together until the indicator blinks twice

2 Press 9 ndash 9 ndash 1 The indicator will blink twice again

3 Press tv S button Aim the remote at the TV and press ch+

4 If the TV does not turn off after 3 seconds press ch+ again Keep repeating this until it the TV turns off If

the remote blinks 3 times after pressing ch+ that indicates that the remote has cycled through the entire

database and if you still cannot control your TV your TV is not supported by this remote Once the TV

responds proceed to step 5

5 Press ok The indicator blinks twice to confirm that the TV Code has been set

6 Verify if the other controllable TV functions are functioning

If you do not press any remote control buttons within a 20-second period during either setup

method the previous settings are restored and the setup routine ends

B427-Installer-Iss1indd 16 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1724

17

YOUR REMOTE CONTROL

TV CODESIf a 4-digit code does not work try the next 4-digit code for your brand of TV

Samsung 0060 0812 0618 0178 0587 0009 0093 0556 1235 0108 0037 0217 0264 0370

0072 0156 1208 0766 0226 0814 0216 0290 0821 0163

Sony 1825 1505 0011 1651 0036 0650 1010 0037 0556 0093 0170 0074

Philips 0037 0556 1744 0772 1246 1304 0178 0108 0195 0087 0374 0760 0343 0595

0009 0200 0361 1521

Panasonic 0650 0226 1650 1636 0108 1310 0037 0556 0163 1208 0508 0896 0361 0853

1335 0367 0516 0548 0001

Toshiba 1508 0508 0060 0009 0714 0036 0156 1656 0070 0093 2060 0264 1935 04121164 0618 1582 0650 0821 1704 0217 0109 1457 1916 1908 0698 0037 0736

1556 1037

LG 1423 0001 0178 0037 0556 0876 0370 1768 0377 0009 0714 0060 0217 0108

0216 0290 0163 0606 0109 0698 0715 0823 0829 1556 1191 0247 0367 1681

1539

Pioneer 1260 0760 0011 0170 1457 0698 0109 0163 0037 0287 0556 0428 0370 0343

0361 0486 0512

Sharp 0093 0009 1393 0036 0491 0818 0256 1819 1163 0650 0294 0653 0412 0516

0200 0760 2214

JVC 0653 1818 0036 1153 0606 1653 0371 0508 0731 0683 0192 0218 0418 0093

0650If the brand of your TVrsquos Codes is not listed here please refer to the Astro website

(wwwastrocommy) for additional information

If you wish to clear the current TV Code that is programmed to the remote hold down tvS and ok together

until the indicator blinks twice Follow this up with 9 ndash 7 ndash 7 The indicator will blink twice again The remote

will still be able to control your Astro byond set top box

B427-Installer-Iss1indd 17 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1824

18

ON983085SCREEN MESSAGES

If any of the following on-screen messages appear you may attempt the suggested solutions to resolve it

before contacting Astro Customer Service

On-screen message Possible cause Suggested solution

Please insert your Astro Smart

Card

Your Astro Smart Card is not

inserted in the smart card

slot of your Astro byond set

top box

Please insert your Astro Smart Card into

the smart card slot

Invalid Smart Card Please

insert your Astro Smart Card or

insert your Astro Smart Card

correctly

The smart card is not

inserted properly

Reinsert the smart card correctly

There is a mismatch in the

customer type of the Astro

Smart Card inserted in your

Astro byond set top box

Please insert the Astro Smart Card that

came with your Astro byond set top box

The smart card in your Astro

byond set top box is not an

Astro Smart Card

This channel is not included in

your subscription To subscribe

please call Astro customer

service

Your current subscription

does not include this

channel

Please contact Astro Customer Service if

you are interested in viewing the channel

Your Smart Card is inactivePlease call Astro customer

service to activate

Your Astro Smart Card hasnot been activated or has

been deactivated

Please contact Astro Customer Service toactivate the card Ensure that the smart

card is in your Astro byond set top box

powered up with the signal locked on

The Astro Smart Card has

not been in your Astro

byond set top box for

several months

Leave the Astro Smart Card for a couple of

hours inside the Astro byond set top box

powered up with the signal locked on

You have inserted the wrong

Smart Card Please insert the

correct Smart Card

You have inserted a smart

card from another set top

box Your Astro byond set

top box will work only with

the Astro Smart Card that it

came paired with

Insert the Astro Smart Card that came

paired with your Astro byond set top box

B427-Installer-Iss1indd 18 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1924

19

ON983085SCREEN MESSAGES

On-screen message Possible cause Suggested solution

Services currently not

available

This may be a temporary

condition due to the rain If

this condition persists please

call Astro customer service

The satellite input is not

connected properly

Ensure that the satellite input is

connected properly

The dish is not be aligned

properly

Have an authorized installer align the dish

properly

Booking is not allowed when

Smart Card is removed

The Astro Smart Card is not

inserted in your Astro byond

set top box while you trying

to book a reminder

Insert your Astro Smart Card and retry

booking the reminder

You have already booked

the maximum numbers of

reminders

You have already booked 50

reminders

You can either delete some of the existing

reminders or book new reminders after

the existing reminders have lapsed

The following events start at

the same time Please cancel

one of the events to proceed

You have already set another

programme to start at the

same time thereby causing

a reminder conflict

You can either cancel the current booking

or continue booking a new reminder by

overwriting the old reminder

No favourite channels found You have not assigned any

channels to your favourite

channels list

You can access the Home menu using

the home button on the remote control

You can assign favourite channels bynavigating to

Settings gt User Settings gt Edit Favourites

You have already selected the

maximum number of favourite

channels

You have already selected

30 favourite channels

You need to delete some of your old

favourite channels to add additional

channels

This channel is blocked under

parental control

You have blocked this

channel using the Channel

Block function under

Parental Control

You can either enter the correct PIN code

to view the channel or switch to another

channel

You have already selected the

maximum number of blocked

channels

You have already selected

30 blocked channels

You need to delete some of the old

blocked channels to block

additional channels

B427-Installer-Iss1indd 19 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2024

20

GENERAL PROBLEMS

Problem Possible cause Suggested solution

The display on the front panel

does not light upis not lit

Your Astro byond set top

box is not connected

Make sure the lead from the 12 V power

supply unit is properly plugged into your

Astro byond set top box Check that

the 12 V power supply unit is properly

connected to the mains supply and that

the mains supply is switched on There is no sound and picture

on your TV but your Astro

byond set top boxrsquos front

panel shows the time

Your Astro byond set top

box is still in standbyPress the standby button (S) on your

remote control or your Astro byond set top

boxrsquos front panel Make sure that your TV is

out of standby and the correct AV input has

been selected on the TV

Your remote control does not

operate your Astro byond set

top box

(NOTE if your Astro

byond set top box is out

of standby then the IRindicator light on

itrsquos front panel should

flash when you press the

remote-control buttons)

Your Astro byond set top

box is still in standby

Press the standby button on your remote

control

Something is blocking the

path between your remote

control and your Astro byond

set top boxrsquos front panel

Ensure that nothing is blocking the path

Your remote controlrsquos

batteries need replacing

Replace all the batteries in your remote

control Never throw used batteries into a

fire Dispose of them in an environmentally-

responsible way (see page 2)

There is no sound or picture

or the picture is of poor

quality or looks blocky

Your satellite dish is not

connected properly to your

Astro byond set top box

Make sure that your satellite dish is

connected properly to your Astro byond

set top box

Your TV is not connected

properly to your Astro byondset top box

Make sure that your TV is connected

properly to your Astro byond set top boxyour TV is out of standby and the correct AV

input has been selected on the TV

Your satellite dish is not

pointing in the right

direction or has a faulty LNB

NOTE Severe weather

and heavy cloud cover

can cause this problem

Check the signal-level indicator If it is low

please contact Astro Customer Service for

further assistance

Before attempting to check the connections between your equipment please ensure that you have

disconnected them from the mains supply When you are done checking or reconnecting your equipment

safely reconnect them to the mains supply

B427-Installer-Iss1indd 20 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2124

21

GENERAL PROBLEMS

Problem Possible cause Suggested solution

There are Smart Card error

messages

Your Astro byond set

top box cannot detect or

recognise your Smart Card

Make sure that you have the correct Astro

Smart Card and that it is properly inserted If

the messages persist please contact Astro

Customer Service

You have forgotten your PIN

code

Please contact Astro Customer Service to

reset the PIN code

Your Astro Smart Card does

not work with any other Astro

byond set top box that you

may have

Your Astro Smart Card will

work only with the Astro

byond set top box that it

came paired with It can not

be used with any other set

top box

Make sure that your Astro Smart Card is

used only with your Astro byond set top

box

The HDMI output of your

Astro byond set top box does

not seem to be functioning

In order to activate the

HDMI output you need to

subscribe to HD channels

Make sure that the Astro Smart Card is

inserted into your Astro byond set top box

If the problem still persists please contact

Astro Customer Service

The HDMI cable may not be

connected properly

Please ensure that the HDMI cable is

connected properly at each end

Your TV may be unable to

communicate properly withthe HDMI input

Turn the TV off and on

Your HD channels show

lsquoServices currently not

availablersquo while your other

channels are OK

Your Astro byond set top

box needs to be installed

properly without the use of

any cable splitters

Please call Astro Customer service to have

your Astro byond set top box correctly

installed

When viewing a HD channel

the other set top boxes in

your home no longer work

properly

Your Astro byond set

top box installation and

infrastructure requires it

to have a dedicated signal

source

Disconnect the splitter and connect the

signal source directly to your Astro byond

set top box

NOTE If you experience a problem even after the above checks please contact Astro Customer Service

for further assistance

B427-Installer-Iss1indd 21 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2224

22

SPECIFICATION

Due to continued product improvement this specification may change without notice

GENERAL

Operating voltage 12 V DC 25 A

Power consumption 30 W (max)

Dimensions (W x D x H) 324 mm x 238 mm x 56 mm

Weight 15 kg (packed including accessories)

Operating temperature range +5 degC to +42 degC

Storage temperature range ndash20 degC to +70 degC

REAR983085PANEL CONNECTORSDC POWER 12 V DC 25 A

SAT-IN (satellite dish input) F-type female

AUDIO LEFT and RIGHT 2 x phono audio-out sockets

VIDEO Phono composite video-out socket

COMPONENT VIDEO Y Pb Pr 3 x RCA (phono) component video-out sockets

DIGITAL AUDIO Coaxial SPDIF connector RCACinch (female)

HDMI HDMI interface

USB 20 Host Port (Type A) (for future use)

NETWORK PORT RJ45 female (for future use)

FRONT983085PANEL CONNECTOR

USB 20 (for future use)

B427-Installer-Iss1indd 22 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2324

23

NOTICES

Astro is a trademark of MEASAT Broadcast Network Systems Sdn Bhd (240064-A)

This product incorporates copyright protection technology that is protected by US patents and other

intellectual property rights Use of this copyright protection technology must be authorized by Macrovision

and is intended for home and other limited pay-per-view uses only unless otherwise authorized by

Macrovision Reverse engineering or disassembly is prohibited

HDMI the HDMI Logo and High-DefinitionMultimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC

Other trademarks listed herein are the property of their respective owners

OPEN SOURCE SOFTWARE

Certain components of the software contained in this product are subject to either

(i) the GNU General Public Licence (ldquoGPLrdquo)

(ii) the GNU Lesser General Public Licence (ldquoLGPLrdquo) or

(iii) OpenSSL license

In compliance with the GPL and LGPL Pace makes the source code of the Linux software libraries and

associated utilities it uses together with its modifications (if any) available to the public in source code format httpwwwpacecomopensourcerequest

OPEN SOURCE LICENSES

The software contained in this product may be covered by certain components consisting of free software or

open source software A list of these components and a copy of the relevant copyright notices and license

term notices that are required by such licenses are available at this web page

httpwwwpacecomopensourcelicense

This list may change from time to time and may depend on the model of product or the version of software

you have received If you are unable to access this web page and wish to have a copy of this list please

contact the Open Source Administrator at Pace plc Victoria Road Saltaire West Yorkshire BD18 3LF United

Kingdom To the extent the terms of these open source or free software l icenses prohibit any of the restrictionsin any end user license included with the product such restrictions will not apply to the applicable open

source or free software component

COPYRIGHT

This document is copyrighted and may not in whole or part be copied photocopied reproduced translated

or reduced to any electronic or machine-readable form without prior consent in writing from MEASAT

Broadcast Network Systems Sdn Bhd

copy 2009 MEASAT Broadcast Network Systems Sdn Bhd

All rights reserved

B427-Installer-Iss1indd 23 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2424

24

NOTES

Page 5: Setting Up the Astro B.yond Box

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 524

5

UNPACKING THE CARTONBefore you start installing your Astro set top box please check you have the following supplied accessories

bull A 12 V power supply unit

bull A mains lead

bull A 3-way AV phono lead

bull A remote control and 2 lsquoAAArsquo batteries

bull A Smart Card

bull A warranty card

BEFORE YOU BEGIN

B427-Installer-Iss1indd 5 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 624

6

smart card

ch+ ch- rec

FRONT PANEL

Display

Shows the current time when your

Astro set top box is in standby

Shows the channel number when

your Astro set top box is tuned to

a channel

Standby button (S)

To switch your Astro

set top box on and off

IR indicator

Flashes when your Astro

set top box is receiving a

signal from your remote

control

Slot for Smart Card

NOTE The front panel of your Astro set top box is covered with a protective clear plastic film

Carefully remove this film before using your Astro set top box

YOUR ASTRO SET TOP BOX

USB 20 port

For future use

ch+ and chndash buttons

To change channel by

stepping through them

rec indicator

Is lit while your Astro set

top box is recording a

program

(For future use)

B427-Installer-Iss1indd 6 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 724

7

Y Pb Pr

SAT-IN

1318V

350mA MAX

COMPOSITE

VIDEO AUDIO

LEFT

COMPONENT

VIDEO

RIGHT DIGITAL

AUDIO

NETWORK

PORT

DC POWER

12V

25A MAX5V

500mA MAX

ANALOGUE

STANDARD

DEFINITION

YOUR ASTRO SET TOP BOX

REAR PANEL

DC POWER

Do not connect 12 V power

supply unit here until you

have made ALL the other

connections

COMPOSITE VIDEO

Connect a phono lead

between here and a TV

USB 20 port

For future use

AUDIO LEFT and RIGHT

(Left and right stereo audio)

Connect phono leads between

here and a TV or hi-fi amplifier

DIGITAL AUDIO

Connect a coaxial digital-

audio lead (not supplied)

between here and a home

theatre system

SAT-IN

Connect the cable from

your satellite dish here

NOTE All the interconnections between the rear panel of your Astro set top box and your other

equipment are safe extra-low voltage circuits However you should always disconnect your Astro

set top box from the power supply before connecting or disconnecting other devices at the rear

panel

NETWORK PORT

For future use

COMPONENT VIDEO

If your TV has component video

inputs use phono leads (not

supplied) to connect it here for a

better quality picture in standard

definition only

The model number serial number and

electrical rating of your Astro set top

box are on a label on its base

HDMItrade

Connect a HDMI lead

(not supplied) between

here and a HDTV

B427-Installer-Iss1indd 7 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 824

8

Y Pb Pr

SAT-IN

1318V

350mA MAX

COMPOSITE

VIDEO AUDIO

LEFT

COMPONENT

VIDEO

R IGHT DI GITAL

AUDIO

NETWORK

PORT

DCPOWER

12V

25A MAX5V

500mA MAX

ANALOGUE

STANDARD

DEFINITION

HDMI

TV

CONNECTING UP

CONNECTING YOUR ASTRO SET

TOP BOX

Before starting choose a suitable position for

your Astro set top box observing the ventilation

requirements set out on page 3

WARNING Before you connect or disconnect

your Astro set top box tofrom any other

equipment make sure you disconnect all the

equipment from the mains supply

CONNECTING TO A TV

If you have a TV with only a composite (CVBS) video

input use the supplied AV phono leads to connect

your Astro set top box as shown below

Match the colours of the connectors on your Astro

set top box and leads

If your TV has component video (Y Pb Pr) inputs

you can connect your Astro set top box to your TV

using a suitable lead (not supplied) as shown below

This will give a better quality picture on your TV for

standard definition only

You also need to connect the audio leads

If your HDTV has HDMI inputs you can connect your

Astro set top box to your TV using a suitable lead

(not supplied) as shown below This will give you the

best picture and audio quality on your TV

You do not need to connect any additional audio

leads (Limited to stereo audio only)

ALTERNATIVE AUDIO CONNECTIONS

You can connect your Astro set top boxrsquos audio

outputs to your TV as shown on this page but you

can instead connect them to a hi-fi amplifier OR

home theatre system as shown below This will give

better sound quality

The best sound quality is from your Astro set top

boxrsquos DIGITAL AUDIO connector but for this you will

need a 75-ohm coaxial audio cable (not supplied)

This digital audio is compatible with Dolby Digital

Astro set top box

Component

video phono

leads

HDMI

lead

Home cinema system

Coaxial digital

audio lead

B427-Installer-Iss1indd 8 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 924

9

CONNECTING UP

Y P

SAT-IN

1318V

350mA MAX

COMPOSITE

VIDEO

ANALOGUE

STANDARD

DEFINITION

CONNECTING TO THE SATELLITE DISH

If necessary fit an F-connector to the cable from the

satellite dish

Connect the lead directly from the dish to the

connector labelled SAT-IN on your Astro set top

boxrsquos rear panel

The signal cable coming from the dish cannot

be used with a signal splitter Using a splitter will

reduce the signal strength to your Astro set top box

and will damage other set top boxes connected to

the same dish

Please ensure that the signal cable is properly

installed while setting up your Astro set top box

WARNING Your Astro set top box should be

installed by an Astro authorized installer

Y Pb Pr

SAT-IN

1318V

350mA MAX

COMPOSITE

VIDEO AUDIO

LEFT

COMPONENT

VIDEO

RIGHT DIGITAL

AUDIO

NETWORK

PORT

DC POWER

12V

25A MAX5V

500mA MAX

ANALOGUE

STANDARD

DEFINITION

CONNECTING TO THE POWERSUPPLY1 Plug the fixed lead on the 12 V power supply

unit into the socket labelled DC POWER on

your Astro set top boxrsquos rear panel

2 Plug the 2-way connector on the

supplied mains lead into the socket

on the 12 V power supply unit

3 When all the connections are

properly made connect the

mains plug from the 12 V power

supply into a mains wall socket

4 Connect other equipment such

as your TV to the mains supply

B427-Installer-Iss1indd 9 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1024

10

CONNECTING UP

SWITCHING YOUR ASTRO SET TOP BOX ON AND OFFWhen you have connected your Astro set top box to

the power supply the four-digit display on its front

panel lights up This shows that your Astro set top

box is receiving power

When your Astro set top box is in standby the

four-digit display shows the current time when

your Astro set top box is out of standby the display

shows the channel number

If your Astro set top box is in standby switch on your TV then press the standby button (S) on the front

panel of your Astro set top box to turn on your Astro

set top box You can also use the standby button or

a number button on your remote control

Never turn off your Astro set top box by simply

disconnecting it from the power supply Use the

standby button (S) on your Astro set top box or

your remote control

ch+ ch- rec

Power Saving

To save power and money and to reduce

greenhouse gas emissions please turn

off your Astro set top box using only the

standby button when it is not in use

B

Standby button (S)

Astro set top box is out of standby

Shown by channel number

INSERTING BATTERIES IN YOUR

REMOTE CONTROL1 Remove the back cover by lifting the latch

2 Insert the two supplied lsquoAAArsquo batteries into the

battery compartment

Make sure you insert them the correct way round

as shown by the + and ndash symbols in the battery

compartment

3 Replace the cover

When you need to replace the batteries in your

remote control

bull Always replace all the batteries at the sametime

bull Please dispose of batteries in an

environmentally-responsible way (see page 2)

bull Never throw used batteries into a fire

B427-Installer-Iss1indd 10 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1124

11

YOUR SMART CARD

INSERTING YOUR SMART CARDYou will need the supplied Astro Smart Card so that

you can receive Astro programmes and services on

your Astro byond set top box Insert it as follows and

leave it in your Astro byond set top box permanently

1 Hold your Astro Smart Card with the gold chip

uppermost and the arrow pointing towards your

Astro byond set top box

2 Insert your Smart Card into the front-panel slot

pushing it in as far as it will go without forcing it

Care for your Smart Card as follows

bull Donrsquot remove or insert your Smart Card

unnecessarily

bull Donrsquot bend your Smart Card

bull Keep your Smart Card dry Never clean it with

fluids ndash use a soft dry cloth

bull Keep your Smart Card away from heat and

sunlight small children and pets

Please use the Smart Card which came with your

Astro byond set top box Smart Cards from other set

top boxes will not work with your Astro byond set

top box

smart card

Please use your Smart Card only with the Astro byond set top box bearing the below serial number

Astro byond set top box serial number Smart Card number

B427-Installer-Iss1indd 11 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1224

12

TV SETTINGS

You can access the TV Settings by navigating through the following screens

Home gt Settings gt Installation Settings gt TV Settings

In the Installation Settings screen enter your PIN code when prompted The default PIN code is 0000

Item Settings Comments

TV Type Standard Definition For TVs that support Standard Definition

High Definition For TVs that support High Definition

TV Aspect Ratio 43 For lsquostandardrsquo (43) TVs

169 For lsquowidescreenrsquo (169) TVs

Conversion for 169 input

video

(Determines how widescreen

(169) programmes are displayed

on a standard (43) TV ndash

available only if the TV Aspect

Ratio has been set to 43)

Letter Box The entire frame of the widescreen

programme will be displayed in a

standard (43) TV but the frame will not fil l

the screen There will be black bars on the

top and bottom of the frame

Pan Scan The side edges of the widescreen

programme will be cut-off but the entire

screen will be filled

Conversion for 43 input video

(Determines how standard (43)

programmes are displayed on a

widescreen (169) TV ndash available

only if the TV Aspect Ratio has

been set to 169)

Stretch

(Default if the TV Type is set

to Standard Definition)

The entire frame will stretch horizontally

to fill the screen

Pillar Box

(Default if the TV Type is set

to High Definition)

The entire frame will be displayed as if it

were on a standard TV with black bars on

either side of the frame

Default setting

B427-Installer-Iss1indd 12 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1324

13

HD SETTINGS

You can access the HD Settings by navigating through the following screens

Home gt Settings gt Installation Settings gt HD Settings

In the Installation Settings screen enter your PIN code when prompted The default PIN code is 0000

Set the HD resolution to best match your TVrsquos native resolution The available settings are 576i 576p 720p and

1080i These settings are only applicable to the HDMI output of the Astro byond set top box

The recommended settings for various TV resolutions are shown below

TV Resolution Setting

1920 x 1080 1080i

1280 x 720 720p

852 x 576 576i 576p

B427-Installer-Iss1indd 13 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1424

14

DIGITAL AUDIO SETTINGS

You can access the Digital Audio Settings by navigating through the following screens

Home gt Settings gt Your Settings gt Digital Audio Settings

The audio quality will depend on the Digital Audio Settings and the type of audio output used as shown

below

Channel type Digital Audio Setting Rear-panel audio outputs

HDMI Digital Audio Audio L amp R

Channel with

Dolby

Dolby Digital 51

(Digital Only)

Dolby Digital Dolby Digital No audio

Stereo

(Analogue and Digital)

Stereo Stereo Stereo

Channel without

Dolby

Dolby Digital 51

(Digital Only)

Stereo Stereo Stereo

Stereo

(Analogue and Digital)

Stereo Stereo Stereo

If you notice that the audio is not in sync with the video you may set the time delay accordingly to

compensate for this delay

B427-Installer-Iss1indd 14 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1524

15

YOUR REMOTE CONTROL

back

To return to the last-viewed

channel or to step back

through on-screen menus

standby (S)

To switch your Astro byond

set top box into or out of

standby

ok

To confirm a choice

or save settings

ch+ and chndash

To change channels by

stepping through them

To move around the on-screen

menus and displays

regbuttons for handling

recordings

G Rewind

K PauseB Play

L Stop

F Fast-forward

indicator

Lights up red to show that the

remote control is controlling

your Astro byond set top box

colour buttons

number buttons

To key in channel numbers to

change channel

To type in words on certain

on-screen displays

vol+ and volndash

To change the volume

Z

To turn sound off and on

I-II c

To select soundtrackand display subtitles To toggle between TV Aspect

Ratio settings (see page 12)

To remove on-screen menus

and return to normal viewing

tv

To launch TV guide

info

To display Channel Info

To display the synopsis in

Channel Pilot

Also used for some interactive

services

tv standby (S)

To switch TV into or

out of standby

To start recording

to an external hard disk

av

To cycle through TV inputs

For future use

apps

To launch interactive

applications

fav

To cycle through

favourite channels

home

To launch the Home menu

radio

To switch to the

radio channels

B427-Installer-Iss1indd 15 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1624

16

YOUR REMOTE CONTROL

CONTROLLING YOUR TVrsquoS FEATURES WITH YOUR REMOTE CONTROLYou can use your remote control to control some of your TVrsquos features after you press the tv button Then you

can

bull turn your TV onoff using the tv S button

bull adjust the volume using vol+ and volndash

bull mute the volume using theZ button

bull select AV channels using the av button

First you must configure your remote control to use the correct TV Code for your brand of TV You can either

set the code yourself (Option 1) or let your remote control search for the correct code (Option 2)

The volume control and mute is by default set to control your Astro byond set top box even if the remotehas been set up properly Holding down ok and vol+ until the remote blinks twice will allow you to control

your TVrsquos volume To revert the remote to controlling your Astro byond set top boxrsquos volume hold down the

ok and vol- until the remote blinks 4 times

OPTION 1

1 Hold down tv S and ok together until the indicator blinks twice

2 Use the number buttons to enter a 4-digit TV Code for your brand of TV (see table on page 17)

3 If the code you entered is valid the indicator blinks twice

4 Verify if the other controllable TV functions are functioning

NOTE If the TV Code is invalid or you press an incorrect button the indicator blinks once for alonger period The previous settings are restored and the setup routine ends

OPTION 2

1 Hold down tvS and ok together until the indicator blinks twice

2 Press 9 ndash 9 ndash 1 The indicator will blink twice again

3 Press tv S button Aim the remote at the TV and press ch+

4 If the TV does not turn off after 3 seconds press ch+ again Keep repeating this until it the TV turns off If

the remote blinks 3 times after pressing ch+ that indicates that the remote has cycled through the entire

database and if you still cannot control your TV your TV is not supported by this remote Once the TV

responds proceed to step 5

5 Press ok The indicator blinks twice to confirm that the TV Code has been set

6 Verify if the other controllable TV functions are functioning

If you do not press any remote control buttons within a 20-second period during either setup

method the previous settings are restored and the setup routine ends

B427-Installer-Iss1indd 16 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1724

17

YOUR REMOTE CONTROL

TV CODESIf a 4-digit code does not work try the next 4-digit code for your brand of TV

Samsung 0060 0812 0618 0178 0587 0009 0093 0556 1235 0108 0037 0217 0264 0370

0072 0156 1208 0766 0226 0814 0216 0290 0821 0163

Sony 1825 1505 0011 1651 0036 0650 1010 0037 0556 0093 0170 0074

Philips 0037 0556 1744 0772 1246 1304 0178 0108 0195 0087 0374 0760 0343 0595

0009 0200 0361 1521

Panasonic 0650 0226 1650 1636 0108 1310 0037 0556 0163 1208 0508 0896 0361 0853

1335 0367 0516 0548 0001

Toshiba 1508 0508 0060 0009 0714 0036 0156 1656 0070 0093 2060 0264 1935 04121164 0618 1582 0650 0821 1704 0217 0109 1457 1916 1908 0698 0037 0736

1556 1037

LG 1423 0001 0178 0037 0556 0876 0370 1768 0377 0009 0714 0060 0217 0108

0216 0290 0163 0606 0109 0698 0715 0823 0829 1556 1191 0247 0367 1681

1539

Pioneer 1260 0760 0011 0170 1457 0698 0109 0163 0037 0287 0556 0428 0370 0343

0361 0486 0512

Sharp 0093 0009 1393 0036 0491 0818 0256 1819 1163 0650 0294 0653 0412 0516

0200 0760 2214

JVC 0653 1818 0036 1153 0606 1653 0371 0508 0731 0683 0192 0218 0418 0093

0650If the brand of your TVrsquos Codes is not listed here please refer to the Astro website

(wwwastrocommy) for additional information

If you wish to clear the current TV Code that is programmed to the remote hold down tvS and ok together

until the indicator blinks twice Follow this up with 9 ndash 7 ndash 7 The indicator will blink twice again The remote

will still be able to control your Astro byond set top box

B427-Installer-Iss1indd 17 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1824

18

ON983085SCREEN MESSAGES

If any of the following on-screen messages appear you may attempt the suggested solutions to resolve it

before contacting Astro Customer Service

On-screen message Possible cause Suggested solution

Please insert your Astro Smart

Card

Your Astro Smart Card is not

inserted in the smart card

slot of your Astro byond set

top box

Please insert your Astro Smart Card into

the smart card slot

Invalid Smart Card Please

insert your Astro Smart Card or

insert your Astro Smart Card

correctly

The smart card is not

inserted properly

Reinsert the smart card correctly

There is a mismatch in the

customer type of the Astro

Smart Card inserted in your

Astro byond set top box

Please insert the Astro Smart Card that

came with your Astro byond set top box

The smart card in your Astro

byond set top box is not an

Astro Smart Card

This channel is not included in

your subscription To subscribe

please call Astro customer

service

Your current subscription

does not include this

channel

Please contact Astro Customer Service if

you are interested in viewing the channel

Your Smart Card is inactivePlease call Astro customer

service to activate

Your Astro Smart Card hasnot been activated or has

been deactivated

Please contact Astro Customer Service toactivate the card Ensure that the smart

card is in your Astro byond set top box

powered up with the signal locked on

The Astro Smart Card has

not been in your Astro

byond set top box for

several months

Leave the Astro Smart Card for a couple of

hours inside the Astro byond set top box

powered up with the signal locked on

You have inserted the wrong

Smart Card Please insert the

correct Smart Card

You have inserted a smart

card from another set top

box Your Astro byond set

top box will work only with

the Astro Smart Card that it

came paired with

Insert the Astro Smart Card that came

paired with your Astro byond set top box

B427-Installer-Iss1indd 18 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1924

19

ON983085SCREEN MESSAGES

On-screen message Possible cause Suggested solution

Services currently not

available

This may be a temporary

condition due to the rain If

this condition persists please

call Astro customer service

The satellite input is not

connected properly

Ensure that the satellite input is

connected properly

The dish is not be aligned

properly

Have an authorized installer align the dish

properly

Booking is not allowed when

Smart Card is removed

The Astro Smart Card is not

inserted in your Astro byond

set top box while you trying

to book a reminder

Insert your Astro Smart Card and retry

booking the reminder

You have already booked

the maximum numbers of

reminders

You have already booked 50

reminders

You can either delete some of the existing

reminders or book new reminders after

the existing reminders have lapsed

The following events start at

the same time Please cancel

one of the events to proceed

You have already set another

programme to start at the

same time thereby causing

a reminder conflict

You can either cancel the current booking

or continue booking a new reminder by

overwriting the old reminder

No favourite channels found You have not assigned any

channels to your favourite

channels list

You can access the Home menu using

the home button on the remote control

You can assign favourite channels bynavigating to

Settings gt User Settings gt Edit Favourites

You have already selected the

maximum number of favourite

channels

You have already selected

30 favourite channels

You need to delete some of your old

favourite channels to add additional

channels

This channel is blocked under

parental control

You have blocked this

channel using the Channel

Block function under

Parental Control

You can either enter the correct PIN code

to view the channel or switch to another

channel

You have already selected the

maximum number of blocked

channels

You have already selected

30 blocked channels

You need to delete some of the old

blocked channels to block

additional channels

B427-Installer-Iss1indd 19 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2024

20

GENERAL PROBLEMS

Problem Possible cause Suggested solution

The display on the front panel

does not light upis not lit

Your Astro byond set top

box is not connected

Make sure the lead from the 12 V power

supply unit is properly plugged into your

Astro byond set top box Check that

the 12 V power supply unit is properly

connected to the mains supply and that

the mains supply is switched on There is no sound and picture

on your TV but your Astro

byond set top boxrsquos front

panel shows the time

Your Astro byond set top

box is still in standbyPress the standby button (S) on your

remote control or your Astro byond set top

boxrsquos front panel Make sure that your TV is

out of standby and the correct AV input has

been selected on the TV

Your remote control does not

operate your Astro byond set

top box

(NOTE if your Astro

byond set top box is out

of standby then the IRindicator light on

itrsquos front panel should

flash when you press the

remote-control buttons)

Your Astro byond set top

box is still in standby

Press the standby button on your remote

control

Something is blocking the

path between your remote

control and your Astro byond

set top boxrsquos front panel

Ensure that nothing is blocking the path

Your remote controlrsquos

batteries need replacing

Replace all the batteries in your remote

control Never throw used batteries into a

fire Dispose of them in an environmentally-

responsible way (see page 2)

There is no sound or picture

or the picture is of poor

quality or looks blocky

Your satellite dish is not

connected properly to your

Astro byond set top box

Make sure that your satellite dish is

connected properly to your Astro byond

set top box

Your TV is not connected

properly to your Astro byondset top box

Make sure that your TV is connected

properly to your Astro byond set top boxyour TV is out of standby and the correct AV

input has been selected on the TV

Your satellite dish is not

pointing in the right

direction or has a faulty LNB

NOTE Severe weather

and heavy cloud cover

can cause this problem

Check the signal-level indicator If it is low

please contact Astro Customer Service for

further assistance

Before attempting to check the connections between your equipment please ensure that you have

disconnected them from the mains supply When you are done checking or reconnecting your equipment

safely reconnect them to the mains supply

B427-Installer-Iss1indd 20 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2124

21

GENERAL PROBLEMS

Problem Possible cause Suggested solution

There are Smart Card error

messages

Your Astro byond set

top box cannot detect or

recognise your Smart Card

Make sure that you have the correct Astro

Smart Card and that it is properly inserted If

the messages persist please contact Astro

Customer Service

You have forgotten your PIN

code

Please contact Astro Customer Service to

reset the PIN code

Your Astro Smart Card does

not work with any other Astro

byond set top box that you

may have

Your Astro Smart Card will

work only with the Astro

byond set top box that it

came paired with It can not

be used with any other set

top box

Make sure that your Astro Smart Card is

used only with your Astro byond set top

box

The HDMI output of your

Astro byond set top box does

not seem to be functioning

In order to activate the

HDMI output you need to

subscribe to HD channels

Make sure that the Astro Smart Card is

inserted into your Astro byond set top box

If the problem still persists please contact

Astro Customer Service

The HDMI cable may not be

connected properly

Please ensure that the HDMI cable is

connected properly at each end

Your TV may be unable to

communicate properly withthe HDMI input

Turn the TV off and on

Your HD channels show

lsquoServices currently not

availablersquo while your other

channels are OK

Your Astro byond set top

box needs to be installed

properly without the use of

any cable splitters

Please call Astro Customer service to have

your Astro byond set top box correctly

installed

When viewing a HD channel

the other set top boxes in

your home no longer work

properly

Your Astro byond set

top box installation and

infrastructure requires it

to have a dedicated signal

source

Disconnect the splitter and connect the

signal source directly to your Astro byond

set top box

NOTE If you experience a problem even after the above checks please contact Astro Customer Service

for further assistance

B427-Installer-Iss1indd 21 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2224

22

SPECIFICATION

Due to continued product improvement this specification may change without notice

GENERAL

Operating voltage 12 V DC 25 A

Power consumption 30 W (max)

Dimensions (W x D x H) 324 mm x 238 mm x 56 mm

Weight 15 kg (packed including accessories)

Operating temperature range +5 degC to +42 degC

Storage temperature range ndash20 degC to +70 degC

REAR983085PANEL CONNECTORSDC POWER 12 V DC 25 A

SAT-IN (satellite dish input) F-type female

AUDIO LEFT and RIGHT 2 x phono audio-out sockets

VIDEO Phono composite video-out socket

COMPONENT VIDEO Y Pb Pr 3 x RCA (phono) component video-out sockets

DIGITAL AUDIO Coaxial SPDIF connector RCACinch (female)

HDMI HDMI interface

USB 20 Host Port (Type A) (for future use)

NETWORK PORT RJ45 female (for future use)

FRONT983085PANEL CONNECTOR

USB 20 (for future use)

B427-Installer-Iss1indd 22 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2324

23

NOTICES

Astro is a trademark of MEASAT Broadcast Network Systems Sdn Bhd (240064-A)

This product incorporates copyright protection technology that is protected by US patents and other

intellectual property rights Use of this copyright protection technology must be authorized by Macrovision

and is intended for home and other limited pay-per-view uses only unless otherwise authorized by

Macrovision Reverse engineering or disassembly is prohibited

HDMI the HDMI Logo and High-DefinitionMultimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC

Other trademarks listed herein are the property of their respective owners

OPEN SOURCE SOFTWARE

Certain components of the software contained in this product are subject to either

(i) the GNU General Public Licence (ldquoGPLrdquo)

(ii) the GNU Lesser General Public Licence (ldquoLGPLrdquo) or

(iii) OpenSSL license

In compliance with the GPL and LGPL Pace makes the source code of the Linux software libraries and

associated utilities it uses together with its modifications (if any) available to the public in source code format httpwwwpacecomopensourcerequest

OPEN SOURCE LICENSES

The software contained in this product may be covered by certain components consisting of free software or

open source software A list of these components and a copy of the relevant copyright notices and license

term notices that are required by such licenses are available at this web page

httpwwwpacecomopensourcelicense

This list may change from time to time and may depend on the model of product or the version of software

you have received If you are unable to access this web page and wish to have a copy of this list please

contact the Open Source Administrator at Pace plc Victoria Road Saltaire West Yorkshire BD18 3LF United

Kingdom To the extent the terms of these open source or free software l icenses prohibit any of the restrictionsin any end user license included with the product such restrictions will not apply to the applicable open

source or free software component

COPYRIGHT

This document is copyrighted and may not in whole or part be copied photocopied reproduced translated

or reduced to any electronic or machine-readable form without prior consent in writing from MEASAT

Broadcast Network Systems Sdn Bhd

copy 2009 MEASAT Broadcast Network Systems Sdn Bhd

All rights reserved

B427-Installer-Iss1indd 23 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2424

24

NOTES

Page 6: Setting Up the Astro B.yond Box

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 624

6

smart card

ch+ ch- rec

FRONT PANEL

Display

Shows the current time when your

Astro set top box is in standby

Shows the channel number when

your Astro set top box is tuned to

a channel

Standby button (S)

To switch your Astro

set top box on and off

IR indicator

Flashes when your Astro

set top box is receiving a

signal from your remote

control

Slot for Smart Card

NOTE The front panel of your Astro set top box is covered with a protective clear plastic film

Carefully remove this film before using your Astro set top box

YOUR ASTRO SET TOP BOX

USB 20 port

For future use

ch+ and chndash buttons

To change channel by

stepping through them

rec indicator

Is lit while your Astro set

top box is recording a

program

(For future use)

B427-Installer-Iss1indd 6 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 724

7

Y Pb Pr

SAT-IN

1318V

350mA MAX

COMPOSITE

VIDEO AUDIO

LEFT

COMPONENT

VIDEO

RIGHT DIGITAL

AUDIO

NETWORK

PORT

DC POWER

12V

25A MAX5V

500mA MAX

ANALOGUE

STANDARD

DEFINITION

YOUR ASTRO SET TOP BOX

REAR PANEL

DC POWER

Do not connect 12 V power

supply unit here until you

have made ALL the other

connections

COMPOSITE VIDEO

Connect a phono lead

between here and a TV

USB 20 port

For future use

AUDIO LEFT and RIGHT

(Left and right stereo audio)

Connect phono leads between

here and a TV or hi-fi amplifier

DIGITAL AUDIO

Connect a coaxial digital-

audio lead (not supplied)

between here and a home

theatre system

SAT-IN

Connect the cable from

your satellite dish here

NOTE All the interconnections between the rear panel of your Astro set top box and your other

equipment are safe extra-low voltage circuits However you should always disconnect your Astro

set top box from the power supply before connecting or disconnecting other devices at the rear

panel

NETWORK PORT

For future use

COMPONENT VIDEO

If your TV has component video

inputs use phono leads (not

supplied) to connect it here for a

better quality picture in standard

definition only

The model number serial number and

electrical rating of your Astro set top

box are on a label on its base

HDMItrade

Connect a HDMI lead

(not supplied) between

here and a HDTV

B427-Installer-Iss1indd 7 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 824

8

Y Pb Pr

SAT-IN

1318V

350mA MAX

COMPOSITE

VIDEO AUDIO

LEFT

COMPONENT

VIDEO

R IGHT DI GITAL

AUDIO

NETWORK

PORT

DCPOWER

12V

25A MAX5V

500mA MAX

ANALOGUE

STANDARD

DEFINITION

HDMI

TV

CONNECTING UP

CONNECTING YOUR ASTRO SET

TOP BOX

Before starting choose a suitable position for

your Astro set top box observing the ventilation

requirements set out on page 3

WARNING Before you connect or disconnect

your Astro set top box tofrom any other

equipment make sure you disconnect all the

equipment from the mains supply

CONNECTING TO A TV

If you have a TV with only a composite (CVBS) video

input use the supplied AV phono leads to connect

your Astro set top box as shown below

Match the colours of the connectors on your Astro

set top box and leads

If your TV has component video (Y Pb Pr) inputs

you can connect your Astro set top box to your TV

using a suitable lead (not supplied) as shown below

This will give a better quality picture on your TV for

standard definition only

You also need to connect the audio leads

If your HDTV has HDMI inputs you can connect your

Astro set top box to your TV using a suitable lead

(not supplied) as shown below This will give you the

best picture and audio quality on your TV

You do not need to connect any additional audio

leads (Limited to stereo audio only)

ALTERNATIVE AUDIO CONNECTIONS

You can connect your Astro set top boxrsquos audio

outputs to your TV as shown on this page but you

can instead connect them to a hi-fi amplifier OR

home theatre system as shown below This will give

better sound quality

The best sound quality is from your Astro set top

boxrsquos DIGITAL AUDIO connector but for this you will

need a 75-ohm coaxial audio cable (not supplied)

This digital audio is compatible with Dolby Digital

Astro set top box

Component

video phono

leads

HDMI

lead

Home cinema system

Coaxial digital

audio lead

B427-Installer-Iss1indd 8 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 924

9

CONNECTING UP

Y P

SAT-IN

1318V

350mA MAX

COMPOSITE

VIDEO

ANALOGUE

STANDARD

DEFINITION

CONNECTING TO THE SATELLITE DISH

If necessary fit an F-connector to the cable from the

satellite dish

Connect the lead directly from the dish to the

connector labelled SAT-IN on your Astro set top

boxrsquos rear panel

The signal cable coming from the dish cannot

be used with a signal splitter Using a splitter will

reduce the signal strength to your Astro set top box

and will damage other set top boxes connected to

the same dish

Please ensure that the signal cable is properly

installed while setting up your Astro set top box

WARNING Your Astro set top box should be

installed by an Astro authorized installer

Y Pb Pr

SAT-IN

1318V

350mA MAX

COMPOSITE

VIDEO AUDIO

LEFT

COMPONENT

VIDEO

RIGHT DIGITAL

AUDIO

NETWORK

PORT

DC POWER

12V

25A MAX5V

500mA MAX

ANALOGUE

STANDARD

DEFINITION

CONNECTING TO THE POWERSUPPLY1 Plug the fixed lead on the 12 V power supply

unit into the socket labelled DC POWER on

your Astro set top boxrsquos rear panel

2 Plug the 2-way connector on the

supplied mains lead into the socket

on the 12 V power supply unit

3 When all the connections are

properly made connect the

mains plug from the 12 V power

supply into a mains wall socket

4 Connect other equipment such

as your TV to the mains supply

B427-Installer-Iss1indd 9 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1024

10

CONNECTING UP

SWITCHING YOUR ASTRO SET TOP BOX ON AND OFFWhen you have connected your Astro set top box to

the power supply the four-digit display on its front

panel lights up This shows that your Astro set top

box is receiving power

When your Astro set top box is in standby the

four-digit display shows the current time when

your Astro set top box is out of standby the display

shows the channel number

If your Astro set top box is in standby switch on your TV then press the standby button (S) on the front

panel of your Astro set top box to turn on your Astro

set top box You can also use the standby button or

a number button on your remote control

Never turn off your Astro set top box by simply

disconnecting it from the power supply Use the

standby button (S) on your Astro set top box or

your remote control

ch+ ch- rec

Power Saving

To save power and money and to reduce

greenhouse gas emissions please turn

off your Astro set top box using only the

standby button when it is not in use

B

Standby button (S)

Astro set top box is out of standby

Shown by channel number

INSERTING BATTERIES IN YOUR

REMOTE CONTROL1 Remove the back cover by lifting the latch

2 Insert the two supplied lsquoAAArsquo batteries into the

battery compartment

Make sure you insert them the correct way round

as shown by the + and ndash symbols in the battery

compartment

3 Replace the cover

When you need to replace the batteries in your

remote control

bull Always replace all the batteries at the sametime

bull Please dispose of batteries in an

environmentally-responsible way (see page 2)

bull Never throw used batteries into a fire

B427-Installer-Iss1indd 10 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1124

11

YOUR SMART CARD

INSERTING YOUR SMART CARDYou will need the supplied Astro Smart Card so that

you can receive Astro programmes and services on

your Astro byond set top box Insert it as follows and

leave it in your Astro byond set top box permanently

1 Hold your Astro Smart Card with the gold chip

uppermost and the arrow pointing towards your

Astro byond set top box

2 Insert your Smart Card into the front-panel slot

pushing it in as far as it will go without forcing it

Care for your Smart Card as follows

bull Donrsquot remove or insert your Smart Card

unnecessarily

bull Donrsquot bend your Smart Card

bull Keep your Smart Card dry Never clean it with

fluids ndash use a soft dry cloth

bull Keep your Smart Card away from heat and

sunlight small children and pets

Please use the Smart Card which came with your

Astro byond set top box Smart Cards from other set

top boxes will not work with your Astro byond set

top box

smart card

Please use your Smart Card only with the Astro byond set top box bearing the below serial number

Astro byond set top box serial number Smart Card number

B427-Installer-Iss1indd 11 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1224

12

TV SETTINGS

You can access the TV Settings by navigating through the following screens

Home gt Settings gt Installation Settings gt TV Settings

In the Installation Settings screen enter your PIN code when prompted The default PIN code is 0000

Item Settings Comments

TV Type Standard Definition For TVs that support Standard Definition

High Definition For TVs that support High Definition

TV Aspect Ratio 43 For lsquostandardrsquo (43) TVs

169 For lsquowidescreenrsquo (169) TVs

Conversion for 169 input

video

(Determines how widescreen

(169) programmes are displayed

on a standard (43) TV ndash

available only if the TV Aspect

Ratio has been set to 43)

Letter Box The entire frame of the widescreen

programme will be displayed in a

standard (43) TV but the frame will not fil l

the screen There will be black bars on the

top and bottom of the frame

Pan Scan The side edges of the widescreen

programme will be cut-off but the entire

screen will be filled

Conversion for 43 input video

(Determines how standard (43)

programmes are displayed on a

widescreen (169) TV ndash available

only if the TV Aspect Ratio has

been set to 169)

Stretch

(Default if the TV Type is set

to Standard Definition)

The entire frame will stretch horizontally

to fill the screen

Pillar Box

(Default if the TV Type is set

to High Definition)

The entire frame will be displayed as if it

were on a standard TV with black bars on

either side of the frame

Default setting

B427-Installer-Iss1indd 12 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1324

13

HD SETTINGS

You can access the HD Settings by navigating through the following screens

Home gt Settings gt Installation Settings gt HD Settings

In the Installation Settings screen enter your PIN code when prompted The default PIN code is 0000

Set the HD resolution to best match your TVrsquos native resolution The available settings are 576i 576p 720p and

1080i These settings are only applicable to the HDMI output of the Astro byond set top box

The recommended settings for various TV resolutions are shown below

TV Resolution Setting

1920 x 1080 1080i

1280 x 720 720p

852 x 576 576i 576p

B427-Installer-Iss1indd 13 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1424

14

DIGITAL AUDIO SETTINGS

You can access the Digital Audio Settings by navigating through the following screens

Home gt Settings gt Your Settings gt Digital Audio Settings

The audio quality will depend on the Digital Audio Settings and the type of audio output used as shown

below

Channel type Digital Audio Setting Rear-panel audio outputs

HDMI Digital Audio Audio L amp R

Channel with

Dolby

Dolby Digital 51

(Digital Only)

Dolby Digital Dolby Digital No audio

Stereo

(Analogue and Digital)

Stereo Stereo Stereo

Channel without

Dolby

Dolby Digital 51

(Digital Only)

Stereo Stereo Stereo

Stereo

(Analogue and Digital)

Stereo Stereo Stereo

If you notice that the audio is not in sync with the video you may set the time delay accordingly to

compensate for this delay

B427-Installer-Iss1indd 14 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1524

15

YOUR REMOTE CONTROL

back

To return to the last-viewed

channel or to step back

through on-screen menus

standby (S)

To switch your Astro byond

set top box into or out of

standby

ok

To confirm a choice

or save settings

ch+ and chndash

To change channels by

stepping through them

To move around the on-screen

menus and displays

regbuttons for handling

recordings

G Rewind

K PauseB Play

L Stop

F Fast-forward

indicator

Lights up red to show that the

remote control is controlling

your Astro byond set top box

colour buttons

number buttons

To key in channel numbers to

change channel

To type in words on certain

on-screen displays

vol+ and volndash

To change the volume

Z

To turn sound off and on

I-II c

To select soundtrackand display subtitles To toggle between TV Aspect

Ratio settings (see page 12)

To remove on-screen menus

and return to normal viewing

tv

To launch TV guide

info

To display Channel Info

To display the synopsis in

Channel Pilot

Also used for some interactive

services

tv standby (S)

To switch TV into or

out of standby

To start recording

to an external hard disk

av

To cycle through TV inputs

For future use

apps

To launch interactive

applications

fav

To cycle through

favourite channels

home

To launch the Home menu

radio

To switch to the

radio channels

B427-Installer-Iss1indd 15 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1624

16

YOUR REMOTE CONTROL

CONTROLLING YOUR TVrsquoS FEATURES WITH YOUR REMOTE CONTROLYou can use your remote control to control some of your TVrsquos features after you press the tv button Then you

can

bull turn your TV onoff using the tv S button

bull adjust the volume using vol+ and volndash

bull mute the volume using theZ button

bull select AV channels using the av button

First you must configure your remote control to use the correct TV Code for your brand of TV You can either

set the code yourself (Option 1) or let your remote control search for the correct code (Option 2)

The volume control and mute is by default set to control your Astro byond set top box even if the remotehas been set up properly Holding down ok and vol+ until the remote blinks twice will allow you to control

your TVrsquos volume To revert the remote to controlling your Astro byond set top boxrsquos volume hold down the

ok and vol- until the remote blinks 4 times

OPTION 1

1 Hold down tv S and ok together until the indicator blinks twice

2 Use the number buttons to enter a 4-digit TV Code for your brand of TV (see table on page 17)

3 If the code you entered is valid the indicator blinks twice

4 Verify if the other controllable TV functions are functioning

NOTE If the TV Code is invalid or you press an incorrect button the indicator blinks once for alonger period The previous settings are restored and the setup routine ends

OPTION 2

1 Hold down tvS and ok together until the indicator blinks twice

2 Press 9 ndash 9 ndash 1 The indicator will blink twice again

3 Press tv S button Aim the remote at the TV and press ch+

4 If the TV does not turn off after 3 seconds press ch+ again Keep repeating this until it the TV turns off If

the remote blinks 3 times after pressing ch+ that indicates that the remote has cycled through the entire

database and if you still cannot control your TV your TV is not supported by this remote Once the TV

responds proceed to step 5

5 Press ok The indicator blinks twice to confirm that the TV Code has been set

6 Verify if the other controllable TV functions are functioning

If you do not press any remote control buttons within a 20-second period during either setup

method the previous settings are restored and the setup routine ends

B427-Installer-Iss1indd 16 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1724

17

YOUR REMOTE CONTROL

TV CODESIf a 4-digit code does not work try the next 4-digit code for your brand of TV

Samsung 0060 0812 0618 0178 0587 0009 0093 0556 1235 0108 0037 0217 0264 0370

0072 0156 1208 0766 0226 0814 0216 0290 0821 0163

Sony 1825 1505 0011 1651 0036 0650 1010 0037 0556 0093 0170 0074

Philips 0037 0556 1744 0772 1246 1304 0178 0108 0195 0087 0374 0760 0343 0595

0009 0200 0361 1521

Panasonic 0650 0226 1650 1636 0108 1310 0037 0556 0163 1208 0508 0896 0361 0853

1335 0367 0516 0548 0001

Toshiba 1508 0508 0060 0009 0714 0036 0156 1656 0070 0093 2060 0264 1935 04121164 0618 1582 0650 0821 1704 0217 0109 1457 1916 1908 0698 0037 0736

1556 1037

LG 1423 0001 0178 0037 0556 0876 0370 1768 0377 0009 0714 0060 0217 0108

0216 0290 0163 0606 0109 0698 0715 0823 0829 1556 1191 0247 0367 1681

1539

Pioneer 1260 0760 0011 0170 1457 0698 0109 0163 0037 0287 0556 0428 0370 0343

0361 0486 0512

Sharp 0093 0009 1393 0036 0491 0818 0256 1819 1163 0650 0294 0653 0412 0516

0200 0760 2214

JVC 0653 1818 0036 1153 0606 1653 0371 0508 0731 0683 0192 0218 0418 0093

0650If the brand of your TVrsquos Codes is not listed here please refer to the Astro website

(wwwastrocommy) for additional information

If you wish to clear the current TV Code that is programmed to the remote hold down tvS and ok together

until the indicator blinks twice Follow this up with 9 ndash 7 ndash 7 The indicator will blink twice again The remote

will still be able to control your Astro byond set top box

B427-Installer-Iss1indd 17 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1824

18

ON983085SCREEN MESSAGES

If any of the following on-screen messages appear you may attempt the suggested solutions to resolve it

before contacting Astro Customer Service

On-screen message Possible cause Suggested solution

Please insert your Astro Smart

Card

Your Astro Smart Card is not

inserted in the smart card

slot of your Astro byond set

top box

Please insert your Astro Smart Card into

the smart card slot

Invalid Smart Card Please

insert your Astro Smart Card or

insert your Astro Smart Card

correctly

The smart card is not

inserted properly

Reinsert the smart card correctly

There is a mismatch in the

customer type of the Astro

Smart Card inserted in your

Astro byond set top box

Please insert the Astro Smart Card that

came with your Astro byond set top box

The smart card in your Astro

byond set top box is not an

Astro Smart Card

This channel is not included in

your subscription To subscribe

please call Astro customer

service

Your current subscription

does not include this

channel

Please contact Astro Customer Service if

you are interested in viewing the channel

Your Smart Card is inactivePlease call Astro customer

service to activate

Your Astro Smart Card hasnot been activated or has

been deactivated

Please contact Astro Customer Service toactivate the card Ensure that the smart

card is in your Astro byond set top box

powered up with the signal locked on

The Astro Smart Card has

not been in your Astro

byond set top box for

several months

Leave the Astro Smart Card for a couple of

hours inside the Astro byond set top box

powered up with the signal locked on

You have inserted the wrong

Smart Card Please insert the

correct Smart Card

You have inserted a smart

card from another set top

box Your Astro byond set

top box will work only with

the Astro Smart Card that it

came paired with

Insert the Astro Smart Card that came

paired with your Astro byond set top box

B427-Installer-Iss1indd 18 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1924

19

ON983085SCREEN MESSAGES

On-screen message Possible cause Suggested solution

Services currently not

available

This may be a temporary

condition due to the rain If

this condition persists please

call Astro customer service

The satellite input is not

connected properly

Ensure that the satellite input is

connected properly

The dish is not be aligned

properly

Have an authorized installer align the dish

properly

Booking is not allowed when

Smart Card is removed

The Astro Smart Card is not

inserted in your Astro byond

set top box while you trying

to book a reminder

Insert your Astro Smart Card and retry

booking the reminder

You have already booked

the maximum numbers of

reminders

You have already booked 50

reminders

You can either delete some of the existing

reminders or book new reminders after

the existing reminders have lapsed

The following events start at

the same time Please cancel

one of the events to proceed

You have already set another

programme to start at the

same time thereby causing

a reminder conflict

You can either cancel the current booking

or continue booking a new reminder by

overwriting the old reminder

No favourite channels found You have not assigned any

channels to your favourite

channels list

You can access the Home menu using

the home button on the remote control

You can assign favourite channels bynavigating to

Settings gt User Settings gt Edit Favourites

You have already selected the

maximum number of favourite

channels

You have already selected

30 favourite channels

You need to delete some of your old

favourite channels to add additional

channels

This channel is blocked under

parental control

You have blocked this

channel using the Channel

Block function under

Parental Control

You can either enter the correct PIN code

to view the channel or switch to another

channel

You have already selected the

maximum number of blocked

channels

You have already selected

30 blocked channels

You need to delete some of the old

blocked channels to block

additional channels

B427-Installer-Iss1indd 19 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2024

20

GENERAL PROBLEMS

Problem Possible cause Suggested solution

The display on the front panel

does not light upis not lit

Your Astro byond set top

box is not connected

Make sure the lead from the 12 V power

supply unit is properly plugged into your

Astro byond set top box Check that

the 12 V power supply unit is properly

connected to the mains supply and that

the mains supply is switched on There is no sound and picture

on your TV but your Astro

byond set top boxrsquos front

panel shows the time

Your Astro byond set top

box is still in standbyPress the standby button (S) on your

remote control or your Astro byond set top

boxrsquos front panel Make sure that your TV is

out of standby and the correct AV input has

been selected on the TV

Your remote control does not

operate your Astro byond set

top box

(NOTE if your Astro

byond set top box is out

of standby then the IRindicator light on

itrsquos front panel should

flash when you press the

remote-control buttons)

Your Astro byond set top

box is still in standby

Press the standby button on your remote

control

Something is blocking the

path between your remote

control and your Astro byond

set top boxrsquos front panel

Ensure that nothing is blocking the path

Your remote controlrsquos

batteries need replacing

Replace all the batteries in your remote

control Never throw used batteries into a

fire Dispose of them in an environmentally-

responsible way (see page 2)

There is no sound or picture

or the picture is of poor

quality or looks blocky

Your satellite dish is not

connected properly to your

Astro byond set top box

Make sure that your satellite dish is

connected properly to your Astro byond

set top box

Your TV is not connected

properly to your Astro byondset top box

Make sure that your TV is connected

properly to your Astro byond set top boxyour TV is out of standby and the correct AV

input has been selected on the TV

Your satellite dish is not

pointing in the right

direction or has a faulty LNB

NOTE Severe weather

and heavy cloud cover

can cause this problem

Check the signal-level indicator If it is low

please contact Astro Customer Service for

further assistance

Before attempting to check the connections between your equipment please ensure that you have

disconnected them from the mains supply When you are done checking or reconnecting your equipment

safely reconnect them to the mains supply

B427-Installer-Iss1indd 20 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2124

21

GENERAL PROBLEMS

Problem Possible cause Suggested solution

There are Smart Card error

messages

Your Astro byond set

top box cannot detect or

recognise your Smart Card

Make sure that you have the correct Astro

Smart Card and that it is properly inserted If

the messages persist please contact Astro

Customer Service

You have forgotten your PIN

code

Please contact Astro Customer Service to

reset the PIN code

Your Astro Smart Card does

not work with any other Astro

byond set top box that you

may have

Your Astro Smart Card will

work only with the Astro

byond set top box that it

came paired with It can not

be used with any other set

top box

Make sure that your Astro Smart Card is

used only with your Astro byond set top

box

The HDMI output of your

Astro byond set top box does

not seem to be functioning

In order to activate the

HDMI output you need to

subscribe to HD channels

Make sure that the Astro Smart Card is

inserted into your Astro byond set top box

If the problem still persists please contact

Astro Customer Service

The HDMI cable may not be

connected properly

Please ensure that the HDMI cable is

connected properly at each end

Your TV may be unable to

communicate properly withthe HDMI input

Turn the TV off and on

Your HD channels show

lsquoServices currently not

availablersquo while your other

channels are OK

Your Astro byond set top

box needs to be installed

properly without the use of

any cable splitters

Please call Astro Customer service to have

your Astro byond set top box correctly

installed

When viewing a HD channel

the other set top boxes in

your home no longer work

properly

Your Astro byond set

top box installation and

infrastructure requires it

to have a dedicated signal

source

Disconnect the splitter and connect the

signal source directly to your Astro byond

set top box

NOTE If you experience a problem even after the above checks please contact Astro Customer Service

for further assistance

B427-Installer-Iss1indd 21 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2224

22

SPECIFICATION

Due to continued product improvement this specification may change without notice

GENERAL

Operating voltage 12 V DC 25 A

Power consumption 30 W (max)

Dimensions (W x D x H) 324 mm x 238 mm x 56 mm

Weight 15 kg (packed including accessories)

Operating temperature range +5 degC to +42 degC

Storage temperature range ndash20 degC to +70 degC

REAR983085PANEL CONNECTORSDC POWER 12 V DC 25 A

SAT-IN (satellite dish input) F-type female

AUDIO LEFT and RIGHT 2 x phono audio-out sockets

VIDEO Phono composite video-out socket

COMPONENT VIDEO Y Pb Pr 3 x RCA (phono) component video-out sockets

DIGITAL AUDIO Coaxial SPDIF connector RCACinch (female)

HDMI HDMI interface

USB 20 Host Port (Type A) (for future use)

NETWORK PORT RJ45 female (for future use)

FRONT983085PANEL CONNECTOR

USB 20 (for future use)

B427-Installer-Iss1indd 22 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2324

23

NOTICES

Astro is a trademark of MEASAT Broadcast Network Systems Sdn Bhd (240064-A)

This product incorporates copyright protection technology that is protected by US patents and other

intellectual property rights Use of this copyright protection technology must be authorized by Macrovision

and is intended for home and other limited pay-per-view uses only unless otherwise authorized by

Macrovision Reverse engineering or disassembly is prohibited

HDMI the HDMI Logo and High-DefinitionMultimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC

Other trademarks listed herein are the property of their respective owners

OPEN SOURCE SOFTWARE

Certain components of the software contained in this product are subject to either

(i) the GNU General Public Licence (ldquoGPLrdquo)

(ii) the GNU Lesser General Public Licence (ldquoLGPLrdquo) or

(iii) OpenSSL license

In compliance with the GPL and LGPL Pace makes the source code of the Linux software libraries and

associated utilities it uses together with its modifications (if any) available to the public in source code format httpwwwpacecomopensourcerequest

OPEN SOURCE LICENSES

The software contained in this product may be covered by certain components consisting of free software or

open source software A list of these components and a copy of the relevant copyright notices and license

term notices that are required by such licenses are available at this web page

httpwwwpacecomopensourcelicense

This list may change from time to time and may depend on the model of product or the version of software

you have received If you are unable to access this web page and wish to have a copy of this list please

contact the Open Source Administrator at Pace plc Victoria Road Saltaire West Yorkshire BD18 3LF United

Kingdom To the extent the terms of these open source or free software l icenses prohibit any of the restrictionsin any end user license included with the product such restrictions will not apply to the applicable open

source or free software component

COPYRIGHT

This document is copyrighted and may not in whole or part be copied photocopied reproduced translated

or reduced to any electronic or machine-readable form without prior consent in writing from MEASAT

Broadcast Network Systems Sdn Bhd

copy 2009 MEASAT Broadcast Network Systems Sdn Bhd

All rights reserved

B427-Installer-Iss1indd 23 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2424

24

NOTES

Page 7: Setting Up the Astro B.yond Box

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 724

7

Y Pb Pr

SAT-IN

1318V

350mA MAX

COMPOSITE

VIDEO AUDIO

LEFT

COMPONENT

VIDEO

RIGHT DIGITAL

AUDIO

NETWORK

PORT

DC POWER

12V

25A MAX5V

500mA MAX

ANALOGUE

STANDARD

DEFINITION

YOUR ASTRO SET TOP BOX

REAR PANEL

DC POWER

Do not connect 12 V power

supply unit here until you

have made ALL the other

connections

COMPOSITE VIDEO

Connect a phono lead

between here and a TV

USB 20 port

For future use

AUDIO LEFT and RIGHT

(Left and right stereo audio)

Connect phono leads between

here and a TV or hi-fi amplifier

DIGITAL AUDIO

Connect a coaxial digital-

audio lead (not supplied)

between here and a home

theatre system

SAT-IN

Connect the cable from

your satellite dish here

NOTE All the interconnections between the rear panel of your Astro set top box and your other

equipment are safe extra-low voltage circuits However you should always disconnect your Astro

set top box from the power supply before connecting or disconnecting other devices at the rear

panel

NETWORK PORT

For future use

COMPONENT VIDEO

If your TV has component video

inputs use phono leads (not

supplied) to connect it here for a

better quality picture in standard

definition only

The model number serial number and

electrical rating of your Astro set top

box are on a label on its base

HDMItrade

Connect a HDMI lead

(not supplied) between

here and a HDTV

B427-Installer-Iss1indd 7 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 824

8

Y Pb Pr

SAT-IN

1318V

350mA MAX

COMPOSITE

VIDEO AUDIO

LEFT

COMPONENT

VIDEO

R IGHT DI GITAL

AUDIO

NETWORK

PORT

DCPOWER

12V

25A MAX5V

500mA MAX

ANALOGUE

STANDARD

DEFINITION

HDMI

TV

CONNECTING UP

CONNECTING YOUR ASTRO SET

TOP BOX

Before starting choose a suitable position for

your Astro set top box observing the ventilation

requirements set out on page 3

WARNING Before you connect or disconnect

your Astro set top box tofrom any other

equipment make sure you disconnect all the

equipment from the mains supply

CONNECTING TO A TV

If you have a TV with only a composite (CVBS) video

input use the supplied AV phono leads to connect

your Astro set top box as shown below

Match the colours of the connectors on your Astro

set top box and leads

If your TV has component video (Y Pb Pr) inputs

you can connect your Astro set top box to your TV

using a suitable lead (not supplied) as shown below

This will give a better quality picture on your TV for

standard definition only

You also need to connect the audio leads

If your HDTV has HDMI inputs you can connect your

Astro set top box to your TV using a suitable lead

(not supplied) as shown below This will give you the

best picture and audio quality on your TV

You do not need to connect any additional audio

leads (Limited to stereo audio only)

ALTERNATIVE AUDIO CONNECTIONS

You can connect your Astro set top boxrsquos audio

outputs to your TV as shown on this page but you

can instead connect them to a hi-fi amplifier OR

home theatre system as shown below This will give

better sound quality

The best sound quality is from your Astro set top

boxrsquos DIGITAL AUDIO connector but for this you will

need a 75-ohm coaxial audio cable (not supplied)

This digital audio is compatible with Dolby Digital

Astro set top box

Component

video phono

leads

HDMI

lead

Home cinema system

Coaxial digital

audio lead

B427-Installer-Iss1indd 8 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 924

9

CONNECTING UP

Y P

SAT-IN

1318V

350mA MAX

COMPOSITE

VIDEO

ANALOGUE

STANDARD

DEFINITION

CONNECTING TO THE SATELLITE DISH

If necessary fit an F-connector to the cable from the

satellite dish

Connect the lead directly from the dish to the

connector labelled SAT-IN on your Astro set top

boxrsquos rear panel

The signal cable coming from the dish cannot

be used with a signal splitter Using a splitter will

reduce the signal strength to your Astro set top box

and will damage other set top boxes connected to

the same dish

Please ensure that the signal cable is properly

installed while setting up your Astro set top box

WARNING Your Astro set top box should be

installed by an Astro authorized installer

Y Pb Pr

SAT-IN

1318V

350mA MAX

COMPOSITE

VIDEO AUDIO

LEFT

COMPONENT

VIDEO

RIGHT DIGITAL

AUDIO

NETWORK

PORT

DC POWER

12V

25A MAX5V

500mA MAX

ANALOGUE

STANDARD

DEFINITION

CONNECTING TO THE POWERSUPPLY1 Plug the fixed lead on the 12 V power supply

unit into the socket labelled DC POWER on

your Astro set top boxrsquos rear panel

2 Plug the 2-way connector on the

supplied mains lead into the socket

on the 12 V power supply unit

3 When all the connections are

properly made connect the

mains plug from the 12 V power

supply into a mains wall socket

4 Connect other equipment such

as your TV to the mains supply

B427-Installer-Iss1indd 9 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1024

10

CONNECTING UP

SWITCHING YOUR ASTRO SET TOP BOX ON AND OFFWhen you have connected your Astro set top box to

the power supply the four-digit display on its front

panel lights up This shows that your Astro set top

box is receiving power

When your Astro set top box is in standby the

four-digit display shows the current time when

your Astro set top box is out of standby the display

shows the channel number

If your Astro set top box is in standby switch on your TV then press the standby button (S) on the front

panel of your Astro set top box to turn on your Astro

set top box You can also use the standby button or

a number button on your remote control

Never turn off your Astro set top box by simply

disconnecting it from the power supply Use the

standby button (S) on your Astro set top box or

your remote control

ch+ ch- rec

Power Saving

To save power and money and to reduce

greenhouse gas emissions please turn

off your Astro set top box using only the

standby button when it is not in use

B

Standby button (S)

Astro set top box is out of standby

Shown by channel number

INSERTING BATTERIES IN YOUR

REMOTE CONTROL1 Remove the back cover by lifting the latch

2 Insert the two supplied lsquoAAArsquo batteries into the

battery compartment

Make sure you insert them the correct way round

as shown by the + and ndash symbols in the battery

compartment

3 Replace the cover

When you need to replace the batteries in your

remote control

bull Always replace all the batteries at the sametime

bull Please dispose of batteries in an

environmentally-responsible way (see page 2)

bull Never throw used batteries into a fire

B427-Installer-Iss1indd 10 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1124

11

YOUR SMART CARD

INSERTING YOUR SMART CARDYou will need the supplied Astro Smart Card so that

you can receive Astro programmes and services on

your Astro byond set top box Insert it as follows and

leave it in your Astro byond set top box permanently

1 Hold your Astro Smart Card with the gold chip

uppermost and the arrow pointing towards your

Astro byond set top box

2 Insert your Smart Card into the front-panel slot

pushing it in as far as it will go without forcing it

Care for your Smart Card as follows

bull Donrsquot remove or insert your Smart Card

unnecessarily

bull Donrsquot bend your Smart Card

bull Keep your Smart Card dry Never clean it with

fluids ndash use a soft dry cloth

bull Keep your Smart Card away from heat and

sunlight small children and pets

Please use the Smart Card which came with your

Astro byond set top box Smart Cards from other set

top boxes will not work with your Astro byond set

top box

smart card

Please use your Smart Card only with the Astro byond set top box bearing the below serial number

Astro byond set top box serial number Smart Card number

B427-Installer-Iss1indd 11 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1224

12

TV SETTINGS

You can access the TV Settings by navigating through the following screens

Home gt Settings gt Installation Settings gt TV Settings

In the Installation Settings screen enter your PIN code when prompted The default PIN code is 0000

Item Settings Comments

TV Type Standard Definition For TVs that support Standard Definition

High Definition For TVs that support High Definition

TV Aspect Ratio 43 For lsquostandardrsquo (43) TVs

169 For lsquowidescreenrsquo (169) TVs

Conversion for 169 input

video

(Determines how widescreen

(169) programmes are displayed

on a standard (43) TV ndash

available only if the TV Aspect

Ratio has been set to 43)

Letter Box The entire frame of the widescreen

programme will be displayed in a

standard (43) TV but the frame will not fil l

the screen There will be black bars on the

top and bottom of the frame

Pan Scan The side edges of the widescreen

programme will be cut-off but the entire

screen will be filled

Conversion for 43 input video

(Determines how standard (43)

programmes are displayed on a

widescreen (169) TV ndash available

only if the TV Aspect Ratio has

been set to 169)

Stretch

(Default if the TV Type is set

to Standard Definition)

The entire frame will stretch horizontally

to fill the screen

Pillar Box

(Default if the TV Type is set

to High Definition)

The entire frame will be displayed as if it

were on a standard TV with black bars on

either side of the frame

Default setting

B427-Installer-Iss1indd 12 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1324

13

HD SETTINGS

You can access the HD Settings by navigating through the following screens

Home gt Settings gt Installation Settings gt HD Settings

In the Installation Settings screen enter your PIN code when prompted The default PIN code is 0000

Set the HD resolution to best match your TVrsquos native resolution The available settings are 576i 576p 720p and

1080i These settings are only applicable to the HDMI output of the Astro byond set top box

The recommended settings for various TV resolutions are shown below

TV Resolution Setting

1920 x 1080 1080i

1280 x 720 720p

852 x 576 576i 576p

B427-Installer-Iss1indd 13 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1424

14

DIGITAL AUDIO SETTINGS

You can access the Digital Audio Settings by navigating through the following screens

Home gt Settings gt Your Settings gt Digital Audio Settings

The audio quality will depend on the Digital Audio Settings and the type of audio output used as shown

below

Channel type Digital Audio Setting Rear-panel audio outputs

HDMI Digital Audio Audio L amp R

Channel with

Dolby

Dolby Digital 51

(Digital Only)

Dolby Digital Dolby Digital No audio

Stereo

(Analogue and Digital)

Stereo Stereo Stereo

Channel without

Dolby

Dolby Digital 51

(Digital Only)

Stereo Stereo Stereo

Stereo

(Analogue and Digital)

Stereo Stereo Stereo

If you notice that the audio is not in sync with the video you may set the time delay accordingly to

compensate for this delay

B427-Installer-Iss1indd 14 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1524

15

YOUR REMOTE CONTROL

back

To return to the last-viewed

channel or to step back

through on-screen menus

standby (S)

To switch your Astro byond

set top box into or out of

standby

ok

To confirm a choice

or save settings

ch+ and chndash

To change channels by

stepping through them

To move around the on-screen

menus and displays

regbuttons for handling

recordings

G Rewind

K PauseB Play

L Stop

F Fast-forward

indicator

Lights up red to show that the

remote control is controlling

your Astro byond set top box

colour buttons

number buttons

To key in channel numbers to

change channel

To type in words on certain

on-screen displays

vol+ and volndash

To change the volume

Z

To turn sound off and on

I-II c

To select soundtrackand display subtitles To toggle between TV Aspect

Ratio settings (see page 12)

To remove on-screen menus

and return to normal viewing

tv

To launch TV guide

info

To display Channel Info

To display the synopsis in

Channel Pilot

Also used for some interactive

services

tv standby (S)

To switch TV into or

out of standby

To start recording

to an external hard disk

av

To cycle through TV inputs

For future use

apps

To launch interactive

applications

fav

To cycle through

favourite channels

home

To launch the Home menu

radio

To switch to the

radio channels

B427-Installer-Iss1indd 15 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1624

16

YOUR REMOTE CONTROL

CONTROLLING YOUR TVrsquoS FEATURES WITH YOUR REMOTE CONTROLYou can use your remote control to control some of your TVrsquos features after you press the tv button Then you

can

bull turn your TV onoff using the tv S button

bull adjust the volume using vol+ and volndash

bull mute the volume using theZ button

bull select AV channels using the av button

First you must configure your remote control to use the correct TV Code for your brand of TV You can either

set the code yourself (Option 1) or let your remote control search for the correct code (Option 2)

The volume control and mute is by default set to control your Astro byond set top box even if the remotehas been set up properly Holding down ok and vol+ until the remote blinks twice will allow you to control

your TVrsquos volume To revert the remote to controlling your Astro byond set top boxrsquos volume hold down the

ok and vol- until the remote blinks 4 times

OPTION 1

1 Hold down tv S and ok together until the indicator blinks twice

2 Use the number buttons to enter a 4-digit TV Code for your brand of TV (see table on page 17)

3 If the code you entered is valid the indicator blinks twice

4 Verify if the other controllable TV functions are functioning

NOTE If the TV Code is invalid or you press an incorrect button the indicator blinks once for alonger period The previous settings are restored and the setup routine ends

OPTION 2

1 Hold down tvS and ok together until the indicator blinks twice

2 Press 9 ndash 9 ndash 1 The indicator will blink twice again

3 Press tv S button Aim the remote at the TV and press ch+

4 If the TV does not turn off after 3 seconds press ch+ again Keep repeating this until it the TV turns off If

the remote blinks 3 times after pressing ch+ that indicates that the remote has cycled through the entire

database and if you still cannot control your TV your TV is not supported by this remote Once the TV

responds proceed to step 5

5 Press ok The indicator blinks twice to confirm that the TV Code has been set

6 Verify if the other controllable TV functions are functioning

If you do not press any remote control buttons within a 20-second period during either setup

method the previous settings are restored and the setup routine ends

B427-Installer-Iss1indd 16 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1724

17

YOUR REMOTE CONTROL

TV CODESIf a 4-digit code does not work try the next 4-digit code for your brand of TV

Samsung 0060 0812 0618 0178 0587 0009 0093 0556 1235 0108 0037 0217 0264 0370

0072 0156 1208 0766 0226 0814 0216 0290 0821 0163

Sony 1825 1505 0011 1651 0036 0650 1010 0037 0556 0093 0170 0074

Philips 0037 0556 1744 0772 1246 1304 0178 0108 0195 0087 0374 0760 0343 0595

0009 0200 0361 1521

Panasonic 0650 0226 1650 1636 0108 1310 0037 0556 0163 1208 0508 0896 0361 0853

1335 0367 0516 0548 0001

Toshiba 1508 0508 0060 0009 0714 0036 0156 1656 0070 0093 2060 0264 1935 04121164 0618 1582 0650 0821 1704 0217 0109 1457 1916 1908 0698 0037 0736

1556 1037

LG 1423 0001 0178 0037 0556 0876 0370 1768 0377 0009 0714 0060 0217 0108

0216 0290 0163 0606 0109 0698 0715 0823 0829 1556 1191 0247 0367 1681

1539

Pioneer 1260 0760 0011 0170 1457 0698 0109 0163 0037 0287 0556 0428 0370 0343

0361 0486 0512

Sharp 0093 0009 1393 0036 0491 0818 0256 1819 1163 0650 0294 0653 0412 0516

0200 0760 2214

JVC 0653 1818 0036 1153 0606 1653 0371 0508 0731 0683 0192 0218 0418 0093

0650If the brand of your TVrsquos Codes is not listed here please refer to the Astro website

(wwwastrocommy) for additional information

If you wish to clear the current TV Code that is programmed to the remote hold down tvS and ok together

until the indicator blinks twice Follow this up with 9 ndash 7 ndash 7 The indicator will blink twice again The remote

will still be able to control your Astro byond set top box

B427-Installer-Iss1indd 17 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1824

18

ON983085SCREEN MESSAGES

If any of the following on-screen messages appear you may attempt the suggested solutions to resolve it

before contacting Astro Customer Service

On-screen message Possible cause Suggested solution

Please insert your Astro Smart

Card

Your Astro Smart Card is not

inserted in the smart card

slot of your Astro byond set

top box

Please insert your Astro Smart Card into

the smart card slot

Invalid Smart Card Please

insert your Astro Smart Card or

insert your Astro Smart Card

correctly

The smart card is not

inserted properly

Reinsert the smart card correctly

There is a mismatch in the

customer type of the Astro

Smart Card inserted in your

Astro byond set top box

Please insert the Astro Smart Card that

came with your Astro byond set top box

The smart card in your Astro

byond set top box is not an

Astro Smart Card

This channel is not included in

your subscription To subscribe

please call Astro customer

service

Your current subscription

does not include this

channel

Please contact Astro Customer Service if

you are interested in viewing the channel

Your Smart Card is inactivePlease call Astro customer

service to activate

Your Astro Smart Card hasnot been activated or has

been deactivated

Please contact Astro Customer Service toactivate the card Ensure that the smart

card is in your Astro byond set top box

powered up with the signal locked on

The Astro Smart Card has

not been in your Astro

byond set top box for

several months

Leave the Astro Smart Card for a couple of

hours inside the Astro byond set top box

powered up with the signal locked on

You have inserted the wrong

Smart Card Please insert the

correct Smart Card

You have inserted a smart

card from another set top

box Your Astro byond set

top box will work only with

the Astro Smart Card that it

came paired with

Insert the Astro Smart Card that came

paired with your Astro byond set top box

B427-Installer-Iss1indd 18 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1924

19

ON983085SCREEN MESSAGES

On-screen message Possible cause Suggested solution

Services currently not

available

This may be a temporary

condition due to the rain If

this condition persists please

call Astro customer service

The satellite input is not

connected properly

Ensure that the satellite input is

connected properly

The dish is not be aligned

properly

Have an authorized installer align the dish

properly

Booking is not allowed when

Smart Card is removed

The Astro Smart Card is not

inserted in your Astro byond

set top box while you trying

to book a reminder

Insert your Astro Smart Card and retry

booking the reminder

You have already booked

the maximum numbers of

reminders

You have already booked 50

reminders

You can either delete some of the existing

reminders or book new reminders after

the existing reminders have lapsed

The following events start at

the same time Please cancel

one of the events to proceed

You have already set another

programme to start at the

same time thereby causing

a reminder conflict

You can either cancel the current booking

or continue booking a new reminder by

overwriting the old reminder

No favourite channels found You have not assigned any

channels to your favourite

channels list

You can access the Home menu using

the home button on the remote control

You can assign favourite channels bynavigating to

Settings gt User Settings gt Edit Favourites

You have already selected the

maximum number of favourite

channels

You have already selected

30 favourite channels

You need to delete some of your old

favourite channels to add additional

channels

This channel is blocked under

parental control

You have blocked this

channel using the Channel

Block function under

Parental Control

You can either enter the correct PIN code

to view the channel or switch to another

channel

You have already selected the

maximum number of blocked

channels

You have already selected

30 blocked channels

You need to delete some of the old

blocked channels to block

additional channels

B427-Installer-Iss1indd 19 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2024

20

GENERAL PROBLEMS

Problem Possible cause Suggested solution

The display on the front panel

does not light upis not lit

Your Astro byond set top

box is not connected

Make sure the lead from the 12 V power

supply unit is properly plugged into your

Astro byond set top box Check that

the 12 V power supply unit is properly

connected to the mains supply and that

the mains supply is switched on There is no sound and picture

on your TV but your Astro

byond set top boxrsquos front

panel shows the time

Your Astro byond set top

box is still in standbyPress the standby button (S) on your

remote control or your Astro byond set top

boxrsquos front panel Make sure that your TV is

out of standby and the correct AV input has

been selected on the TV

Your remote control does not

operate your Astro byond set

top box

(NOTE if your Astro

byond set top box is out

of standby then the IRindicator light on

itrsquos front panel should

flash when you press the

remote-control buttons)

Your Astro byond set top

box is still in standby

Press the standby button on your remote

control

Something is blocking the

path between your remote

control and your Astro byond

set top boxrsquos front panel

Ensure that nothing is blocking the path

Your remote controlrsquos

batteries need replacing

Replace all the batteries in your remote

control Never throw used batteries into a

fire Dispose of them in an environmentally-

responsible way (see page 2)

There is no sound or picture

or the picture is of poor

quality or looks blocky

Your satellite dish is not

connected properly to your

Astro byond set top box

Make sure that your satellite dish is

connected properly to your Astro byond

set top box

Your TV is not connected

properly to your Astro byondset top box

Make sure that your TV is connected

properly to your Astro byond set top boxyour TV is out of standby and the correct AV

input has been selected on the TV

Your satellite dish is not

pointing in the right

direction or has a faulty LNB

NOTE Severe weather

and heavy cloud cover

can cause this problem

Check the signal-level indicator If it is low

please contact Astro Customer Service for

further assistance

Before attempting to check the connections between your equipment please ensure that you have

disconnected them from the mains supply When you are done checking or reconnecting your equipment

safely reconnect them to the mains supply

B427-Installer-Iss1indd 20 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2124

21

GENERAL PROBLEMS

Problem Possible cause Suggested solution

There are Smart Card error

messages

Your Astro byond set

top box cannot detect or

recognise your Smart Card

Make sure that you have the correct Astro

Smart Card and that it is properly inserted If

the messages persist please contact Astro

Customer Service

You have forgotten your PIN

code

Please contact Astro Customer Service to

reset the PIN code

Your Astro Smart Card does

not work with any other Astro

byond set top box that you

may have

Your Astro Smart Card will

work only with the Astro

byond set top box that it

came paired with It can not

be used with any other set

top box

Make sure that your Astro Smart Card is

used only with your Astro byond set top

box

The HDMI output of your

Astro byond set top box does

not seem to be functioning

In order to activate the

HDMI output you need to

subscribe to HD channels

Make sure that the Astro Smart Card is

inserted into your Astro byond set top box

If the problem still persists please contact

Astro Customer Service

The HDMI cable may not be

connected properly

Please ensure that the HDMI cable is

connected properly at each end

Your TV may be unable to

communicate properly withthe HDMI input

Turn the TV off and on

Your HD channels show

lsquoServices currently not

availablersquo while your other

channels are OK

Your Astro byond set top

box needs to be installed

properly without the use of

any cable splitters

Please call Astro Customer service to have

your Astro byond set top box correctly

installed

When viewing a HD channel

the other set top boxes in

your home no longer work

properly

Your Astro byond set

top box installation and

infrastructure requires it

to have a dedicated signal

source

Disconnect the splitter and connect the

signal source directly to your Astro byond

set top box

NOTE If you experience a problem even after the above checks please contact Astro Customer Service

for further assistance

B427-Installer-Iss1indd 21 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2224

22

SPECIFICATION

Due to continued product improvement this specification may change without notice

GENERAL

Operating voltage 12 V DC 25 A

Power consumption 30 W (max)

Dimensions (W x D x H) 324 mm x 238 mm x 56 mm

Weight 15 kg (packed including accessories)

Operating temperature range +5 degC to +42 degC

Storage temperature range ndash20 degC to +70 degC

REAR983085PANEL CONNECTORSDC POWER 12 V DC 25 A

SAT-IN (satellite dish input) F-type female

AUDIO LEFT and RIGHT 2 x phono audio-out sockets

VIDEO Phono composite video-out socket

COMPONENT VIDEO Y Pb Pr 3 x RCA (phono) component video-out sockets

DIGITAL AUDIO Coaxial SPDIF connector RCACinch (female)

HDMI HDMI interface

USB 20 Host Port (Type A) (for future use)

NETWORK PORT RJ45 female (for future use)

FRONT983085PANEL CONNECTOR

USB 20 (for future use)

B427-Installer-Iss1indd 22 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2324

23

NOTICES

Astro is a trademark of MEASAT Broadcast Network Systems Sdn Bhd (240064-A)

This product incorporates copyright protection technology that is protected by US patents and other

intellectual property rights Use of this copyright protection technology must be authorized by Macrovision

and is intended for home and other limited pay-per-view uses only unless otherwise authorized by

Macrovision Reverse engineering or disassembly is prohibited

HDMI the HDMI Logo and High-DefinitionMultimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC

Other trademarks listed herein are the property of their respective owners

OPEN SOURCE SOFTWARE

Certain components of the software contained in this product are subject to either

(i) the GNU General Public Licence (ldquoGPLrdquo)

(ii) the GNU Lesser General Public Licence (ldquoLGPLrdquo) or

(iii) OpenSSL license

In compliance with the GPL and LGPL Pace makes the source code of the Linux software libraries and

associated utilities it uses together with its modifications (if any) available to the public in source code format httpwwwpacecomopensourcerequest

OPEN SOURCE LICENSES

The software contained in this product may be covered by certain components consisting of free software or

open source software A list of these components and a copy of the relevant copyright notices and license

term notices that are required by such licenses are available at this web page

httpwwwpacecomopensourcelicense

This list may change from time to time and may depend on the model of product or the version of software

you have received If you are unable to access this web page and wish to have a copy of this list please

contact the Open Source Administrator at Pace plc Victoria Road Saltaire West Yorkshire BD18 3LF United

Kingdom To the extent the terms of these open source or free software l icenses prohibit any of the restrictionsin any end user license included with the product such restrictions will not apply to the applicable open

source or free software component

COPYRIGHT

This document is copyrighted and may not in whole or part be copied photocopied reproduced translated

or reduced to any electronic or machine-readable form without prior consent in writing from MEASAT

Broadcast Network Systems Sdn Bhd

copy 2009 MEASAT Broadcast Network Systems Sdn Bhd

All rights reserved

B427-Installer-Iss1indd 23 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2424

24

NOTES

Page 8: Setting Up the Astro B.yond Box

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 824

8

Y Pb Pr

SAT-IN

1318V

350mA MAX

COMPOSITE

VIDEO AUDIO

LEFT

COMPONENT

VIDEO

R IGHT DI GITAL

AUDIO

NETWORK

PORT

DCPOWER

12V

25A MAX5V

500mA MAX

ANALOGUE

STANDARD

DEFINITION

HDMI

TV

CONNECTING UP

CONNECTING YOUR ASTRO SET

TOP BOX

Before starting choose a suitable position for

your Astro set top box observing the ventilation

requirements set out on page 3

WARNING Before you connect or disconnect

your Astro set top box tofrom any other

equipment make sure you disconnect all the

equipment from the mains supply

CONNECTING TO A TV

If you have a TV with only a composite (CVBS) video

input use the supplied AV phono leads to connect

your Astro set top box as shown below

Match the colours of the connectors on your Astro

set top box and leads

If your TV has component video (Y Pb Pr) inputs

you can connect your Astro set top box to your TV

using a suitable lead (not supplied) as shown below

This will give a better quality picture on your TV for

standard definition only

You also need to connect the audio leads

If your HDTV has HDMI inputs you can connect your

Astro set top box to your TV using a suitable lead

(not supplied) as shown below This will give you the

best picture and audio quality on your TV

You do not need to connect any additional audio

leads (Limited to stereo audio only)

ALTERNATIVE AUDIO CONNECTIONS

You can connect your Astro set top boxrsquos audio

outputs to your TV as shown on this page but you

can instead connect them to a hi-fi amplifier OR

home theatre system as shown below This will give

better sound quality

The best sound quality is from your Astro set top

boxrsquos DIGITAL AUDIO connector but for this you will

need a 75-ohm coaxial audio cable (not supplied)

This digital audio is compatible with Dolby Digital

Astro set top box

Component

video phono

leads

HDMI

lead

Home cinema system

Coaxial digital

audio lead

B427-Installer-Iss1indd 8 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 924

9

CONNECTING UP

Y P

SAT-IN

1318V

350mA MAX

COMPOSITE

VIDEO

ANALOGUE

STANDARD

DEFINITION

CONNECTING TO THE SATELLITE DISH

If necessary fit an F-connector to the cable from the

satellite dish

Connect the lead directly from the dish to the

connector labelled SAT-IN on your Astro set top

boxrsquos rear panel

The signal cable coming from the dish cannot

be used with a signal splitter Using a splitter will

reduce the signal strength to your Astro set top box

and will damage other set top boxes connected to

the same dish

Please ensure that the signal cable is properly

installed while setting up your Astro set top box

WARNING Your Astro set top box should be

installed by an Astro authorized installer

Y Pb Pr

SAT-IN

1318V

350mA MAX

COMPOSITE

VIDEO AUDIO

LEFT

COMPONENT

VIDEO

RIGHT DIGITAL

AUDIO

NETWORK

PORT

DC POWER

12V

25A MAX5V

500mA MAX

ANALOGUE

STANDARD

DEFINITION

CONNECTING TO THE POWERSUPPLY1 Plug the fixed lead on the 12 V power supply

unit into the socket labelled DC POWER on

your Astro set top boxrsquos rear panel

2 Plug the 2-way connector on the

supplied mains lead into the socket

on the 12 V power supply unit

3 When all the connections are

properly made connect the

mains plug from the 12 V power

supply into a mains wall socket

4 Connect other equipment such

as your TV to the mains supply

B427-Installer-Iss1indd 9 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1024

10

CONNECTING UP

SWITCHING YOUR ASTRO SET TOP BOX ON AND OFFWhen you have connected your Astro set top box to

the power supply the four-digit display on its front

panel lights up This shows that your Astro set top

box is receiving power

When your Astro set top box is in standby the

four-digit display shows the current time when

your Astro set top box is out of standby the display

shows the channel number

If your Astro set top box is in standby switch on your TV then press the standby button (S) on the front

panel of your Astro set top box to turn on your Astro

set top box You can also use the standby button or

a number button on your remote control

Never turn off your Astro set top box by simply

disconnecting it from the power supply Use the

standby button (S) on your Astro set top box or

your remote control

ch+ ch- rec

Power Saving

To save power and money and to reduce

greenhouse gas emissions please turn

off your Astro set top box using only the

standby button when it is not in use

B

Standby button (S)

Astro set top box is out of standby

Shown by channel number

INSERTING BATTERIES IN YOUR

REMOTE CONTROL1 Remove the back cover by lifting the latch

2 Insert the two supplied lsquoAAArsquo batteries into the

battery compartment

Make sure you insert them the correct way round

as shown by the + and ndash symbols in the battery

compartment

3 Replace the cover

When you need to replace the batteries in your

remote control

bull Always replace all the batteries at the sametime

bull Please dispose of batteries in an

environmentally-responsible way (see page 2)

bull Never throw used batteries into a fire

B427-Installer-Iss1indd 10 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1124

11

YOUR SMART CARD

INSERTING YOUR SMART CARDYou will need the supplied Astro Smart Card so that

you can receive Astro programmes and services on

your Astro byond set top box Insert it as follows and

leave it in your Astro byond set top box permanently

1 Hold your Astro Smart Card with the gold chip

uppermost and the arrow pointing towards your

Astro byond set top box

2 Insert your Smart Card into the front-panel slot

pushing it in as far as it will go without forcing it

Care for your Smart Card as follows

bull Donrsquot remove or insert your Smart Card

unnecessarily

bull Donrsquot bend your Smart Card

bull Keep your Smart Card dry Never clean it with

fluids ndash use a soft dry cloth

bull Keep your Smart Card away from heat and

sunlight small children and pets

Please use the Smart Card which came with your

Astro byond set top box Smart Cards from other set

top boxes will not work with your Astro byond set

top box

smart card

Please use your Smart Card only with the Astro byond set top box bearing the below serial number

Astro byond set top box serial number Smart Card number

B427-Installer-Iss1indd 11 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1224

12

TV SETTINGS

You can access the TV Settings by navigating through the following screens

Home gt Settings gt Installation Settings gt TV Settings

In the Installation Settings screen enter your PIN code when prompted The default PIN code is 0000

Item Settings Comments

TV Type Standard Definition For TVs that support Standard Definition

High Definition For TVs that support High Definition

TV Aspect Ratio 43 For lsquostandardrsquo (43) TVs

169 For lsquowidescreenrsquo (169) TVs

Conversion for 169 input

video

(Determines how widescreen

(169) programmes are displayed

on a standard (43) TV ndash

available only if the TV Aspect

Ratio has been set to 43)

Letter Box The entire frame of the widescreen

programme will be displayed in a

standard (43) TV but the frame will not fil l

the screen There will be black bars on the

top and bottom of the frame

Pan Scan The side edges of the widescreen

programme will be cut-off but the entire

screen will be filled

Conversion for 43 input video

(Determines how standard (43)

programmes are displayed on a

widescreen (169) TV ndash available

only if the TV Aspect Ratio has

been set to 169)

Stretch

(Default if the TV Type is set

to Standard Definition)

The entire frame will stretch horizontally

to fill the screen

Pillar Box

(Default if the TV Type is set

to High Definition)

The entire frame will be displayed as if it

were on a standard TV with black bars on

either side of the frame

Default setting

B427-Installer-Iss1indd 12 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1324

13

HD SETTINGS

You can access the HD Settings by navigating through the following screens

Home gt Settings gt Installation Settings gt HD Settings

In the Installation Settings screen enter your PIN code when prompted The default PIN code is 0000

Set the HD resolution to best match your TVrsquos native resolution The available settings are 576i 576p 720p and

1080i These settings are only applicable to the HDMI output of the Astro byond set top box

The recommended settings for various TV resolutions are shown below

TV Resolution Setting

1920 x 1080 1080i

1280 x 720 720p

852 x 576 576i 576p

B427-Installer-Iss1indd 13 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1424

14

DIGITAL AUDIO SETTINGS

You can access the Digital Audio Settings by navigating through the following screens

Home gt Settings gt Your Settings gt Digital Audio Settings

The audio quality will depend on the Digital Audio Settings and the type of audio output used as shown

below

Channel type Digital Audio Setting Rear-panel audio outputs

HDMI Digital Audio Audio L amp R

Channel with

Dolby

Dolby Digital 51

(Digital Only)

Dolby Digital Dolby Digital No audio

Stereo

(Analogue and Digital)

Stereo Stereo Stereo

Channel without

Dolby

Dolby Digital 51

(Digital Only)

Stereo Stereo Stereo

Stereo

(Analogue and Digital)

Stereo Stereo Stereo

If you notice that the audio is not in sync with the video you may set the time delay accordingly to

compensate for this delay

B427-Installer-Iss1indd 14 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1524

15

YOUR REMOTE CONTROL

back

To return to the last-viewed

channel or to step back

through on-screen menus

standby (S)

To switch your Astro byond

set top box into or out of

standby

ok

To confirm a choice

or save settings

ch+ and chndash

To change channels by

stepping through them

To move around the on-screen

menus and displays

regbuttons for handling

recordings

G Rewind

K PauseB Play

L Stop

F Fast-forward

indicator

Lights up red to show that the

remote control is controlling

your Astro byond set top box

colour buttons

number buttons

To key in channel numbers to

change channel

To type in words on certain

on-screen displays

vol+ and volndash

To change the volume

Z

To turn sound off and on

I-II c

To select soundtrackand display subtitles To toggle between TV Aspect

Ratio settings (see page 12)

To remove on-screen menus

and return to normal viewing

tv

To launch TV guide

info

To display Channel Info

To display the synopsis in

Channel Pilot

Also used for some interactive

services

tv standby (S)

To switch TV into or

out of standby

To start recording

to an external hard disk

av

To cycle through TV inputs

For future use

apps

To launch interactive

applications

fav

To cycle through

favourite channels

home

To launch the Home menu

radio

To switch to the

radio channels

B427-Installer-Iss1indd 15 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1624

16

YOUR REMOTE CONTROL

CONTROLLING YOUR TVrsquoS FEATURES WITH YOUR REMOTE CONTROLYou can use your remote control to control some of your TVrsquos features after you press the tv button Then you

can

bull turn your TV onoff using the tv S button

bull adjust the volume using vol+ and volndash

bull mute the volume using theZ button

bull select AV channels using the av button

First you must configure your remote control to use the correct TV Code for your brand of TV You can either

set the code yourself (Option 1) or let your remote control search for the correct code (Option 2)

The volume control and mute is by default set to control your Astro byond set top box even if the remotehas been set up properly Holding down ok and vol+ until the remote blinks twice will allow you to control

your TVrsquos volume To revert the remote to controlling your Astro byond set top boxrsquos volume hold down the

ok and vol- until the remote blinks 4 times

OPTION 1

1 Hold down tv S and ok together until the indicator blinks twice

2 Use the number buttons to enter a 4-digit TV Code for your brand of TV (see table on page 17)

3 If the code you entered is valid the indicator blinks twice

4 Verify if the other controllable TV functions are functioning

NOTE If the TV Code is invalid or you press an incorrect button the indicator blinks once for alonger period The previous settings are restored and the setup routine ends

OPTION 2

1 Hold down tvS and ok together until the indicator blinks twice

2 Press 9 ndash 9 ndash 1 The indicator will blink twice again

3 Press tv S button Aim the remote at the TV and press ch+

4 If the TV does not turn off after 3 seconds press ch+ again Keep repeating this until it the TV turns off If

the remote blinks 3 times after pressing ch+ that indicates that the remote has cycled through the entire

database and if you still cannot control your TV your TV is not supported by this remote Once the TV

responds proceed to step 5

5 Press ok The indicator blinks twice to confirm that the TV Code has been set

6 Verify if the other controllable TV functions are functioning

If you do not press any remote control buttons within a 20-second period during either setup

method the previous settings are restored and the setup routine ends

B427-Installer-Iss1indd 16 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1724

17

YOUR REMOTE CONTROL

TV CODESIf a 4-digit code does not work try the next 4-digit code for your brand of TV

Samsung 0060 0812 0618 0178 0587 0009 0093 0556 1235 0108 0037 0217 0264 0370

0072 0156 1208 0766 0226 0814 0216 0290 0821 0163

Sony 1825 1505 0011 1651 0036 0650 1010 0037 0556 0093 0170 0074

Philips 0037 0556 1744 0772 1246 1304 0178 0108 0195 0087 0374 0760 0343 0595

0009 0200 0361 1521

Panasonic 0650 0226 1650 1636 0108 1310 0037 0556 0163 1208 0508 0896 0361 0853

1335 0367 0516 0548 0001

Toshiba 1508 0508 0060 0009 0714 0036 0156 1656 0070 0093 2060 0264 1935 04121164 0618 1582 0650 0821 1704 0217 0109 1457 1916 1908 0698 0037 0736

1556 1037

LG 1423 0001 0178 0037 0556 0876 0370 1768 0377 0009 0714 0060 0217 0108

0216 0290 0163 0606 0109 0698 0715 0823 0829 1556 1191 0247 0367 1681

1539

Pioneer 1260 0760 0011 0170 1457 0698 0109 0163 0037 0287 0556 0428 0370 0343

0361 0486 0512

Sharp 0093 0009 1393 0036 0491 0818 0256 1819 1163 0650 0294 0653 0412 0516

0200 0760 2214

JVC 0653 1818 0036 1153 0606 1653 0371 0508 0731 0683 0192 0218 0418 0093

0650If the brand of your TVrsquos Codes is not listed here please refer to the Astro website

(wwwastrocommy) for additional information

If you wish to clear the current TV Code that is programmed to the remote hold down tvS and ok together

until the indicator blinks twice Follow this up with 9 ndash 7 ndash 7 The indicator will blink twice again The remote

will still be able to control your Astro byond set top box

B427-Installer-Iss1indd 17 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1824

18

ON983085SCREEN MESSAGES

If any of the following on-screen messages appear you may attempt the suggested solutions to resolve it

before contacting Astro Customer Service

On-screen message Possible cause Suggested solution

Please insert your Astro Smart

Card

Your Astro Smart Card is not

inserted in the smart card

slot of your Astro byond set

top box

Please insert your Astro Smart Card into

the smart card slot

Invalid Smart Card Please

insert your Astro Smart Card or

insert your Astro Smart Card

correctly

The smart card is not

inserted properly

Reinsert the smart card correctly

There is a mismatch in the

customer type of the Astro

Smart Card inserted in your

Astro byond set top box

Please insert the Astro Smart Card that

came with your Astro byond set top box

The smart card in your Astro

byond set top box is not an

Astro Smart Card

This channel is not included in

your subscription To subscribe

please call Astro customer

service

Your current subscription

does not include this

channel

Please contact Astro Customer Service if

you are interested in viewing the channel

Your Smart Card is inactivePlease call Astro customer

service to activate

Your Astro Smart Card hasnot been activated or has

been deactivated

Please contact Astro Customer Service toactivate the card Ensure that the smart

card is in your Astro byond set top box

powered up with the signal locked on

The Astro Smart Card has

not been in your Astro

byond set top box for

several months

Leave the Astro Smart Card for a couple of

hours inside the Astro byond set top box

powered up with the signal locked on

You have inserted the wrong

Smart Card Please insert the

correct Smart Card

You have inserted a smart

card from another set top

box Your Astro byond set

top box will work only with

the Astro Smart Card that it

came paired with

Insert the Astro Smart Card that came

paired with your Astro byond set top box

B427-Installer-Iss1indd 18 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1924

19

ON983085SCREEN MESSAGES

On-screen message Possible cause Suggested solution

Services currently not

available

This may be a temporary

condition due to the rain If

this condition persists please

call Astro customer service

The satellite input is not

connected properly

Ensure that the satellite input is

connected properly

The dish is not be aligned

properly

Have an authorized installer align the dish

properly

Booking is not allowed when

Smart Card is removed

The Astro Smart Card is not

inserted in your Astro byond

set top box while you trying

to book a reminder

Insert your Astro Smart Card and retry

booking the reminder

You have already booked

the maximum numbers of

reminders

You have already booked 50

reminders

You can either delete some of the existing

reminders or book new reminders after

the existing reminders have lapsed

The following events start at

the same time Please cancel

one of the events to proceed

You have already set another

programme to start at the

same time thereby causing

a reminder conflict

You can either cancel the current booking

or continue booking a new reminder by

overwriting the old reminder

No favourite channels found You have not assigned any

channels to your favourite

channels list

You can access the Home menu using

the home button on the remote control

You can assign favourite channels bynavigating to

Settings gt User Settings gt Edit Favourites

You have already selected the

maximum number of favourite

channels

You have already selected

30 favourite channels

You need to delete some of your old

favourite channels to add additional

channels

This channel is blocked under

parental control

You have blocked this

channel using the Channel

Block function under

Parental Control

You can either enter the correct PIN code

to view the channel or switch to another

channel

You have already selected the

maximum number of blocked

channels

You have already selected

30 blocked channels

You need to delete some of the old

blocked channels to block

additional channels

B427-Installer-Iss1indd 19 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2024

20

GENERAL PROBLEMS

Problem Possible cause Suggested solution

The display on the front panel

does not light upis not lit

Your Astro byond set top

box is not connected

Make sure the lead from the 12 V power

supply unit is properly plugged into your

Astro byond set top box Check that

the 12 V power supply unit is properly

connected to the mains supply and that

the mains supply is switched on There is no sound and picture

on your TV but your Astro

byond set top boxrsquos front

panel shows the time

Your Astro byond set top

box is still in standbyPress the standby button (S) on your

remote control or your Astro byond set top

boxrsquos front panel Make sure that your TV is

out of standby and the correct AV input has

been selected on the TV

Your remote control does not

operate your Astro byond set

top box

(NOTE if your Astro

byond set top box is out

of standby then the IRindicator light on

itrsquos front panel should

flash when you press the

remote-control buttons)

Your Astro byond set top

box is still in standby

Press the standby button on your remote

control

Something is blocking the

path between your remote

control and your Astro byond

set top boxrsquos front panel

Ensure that nothing is blocking the path

Your remote controlrsquos

batteries need replacing

Replace all the batteries in your remote

control Never throw used batteries into a

fire Dispose of them in an environmentally-

responsible way (see page 2)

There is no sound or picture

or the picture is of poor

quality or looks blocky

Your satellite dish is not

connected properly to your

Astro byond set top box

Make sure that your satellite dish is

connected properly to your Astro byond

set top box

Your TV is not connected

properly to your Astro byondset top box

Make sure that your TV is connected

properly to your Astro byond set top boxyour TV is out of standby and the correct AV

input has been selected on the TV

Your satellite dish is not

pointing in the right

direction or has a faulty LNB

NOTE Severe weather

and heavy cloud cover

can cause this problem

Check the signal-level indicator If it is low

please contact Astro Customer Service for

further assistance

Before attempting to check the connections between your equipment please ensure that you have

disconnected them from the mains supply When you are done checking or reconnecting your equipment

safely reconnect them to the mains supply

B427-Installer-Iss1indd 20 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2124

21

GENERAL PROBLEMS

Problem Possible cause Suggested solution

There are Smart Card error

messages

Your Astro byond set

top box cannot detect or

recognise your Smart Card

Make sure that you have the correct Astro

Smart Card and that it is properly inserted If

the messages persist please contact Astro

Customer Service

You have forgotten your PIN

code

Please contact Astro Customer Service to

reset the PIN code

Your Astro Smart Card does

not work with any other Astro

byond set top box that you

may have

Your Astro Smart Card will

work only with the Astro

byond set top box that it

came paired with It can not

be used with any other set

top box

Make sure that your Astro Smart Card is

used only with your Astro byond set top

box

The HDMI output of your

Astro byond set top box does

not seem to be functioning

In order to activate the

HDMI output you need to

subscribe to HD channels

Make sure that the Astro Smart Card is

inserted into your Astro byond set top box

If the problem still persists please contact

Astro Customer Service

The HDMI cable may not be

connected properly

Please ensure that the HDMI cable is

connected properly at each end

Your TV may be unable to

communicate properly withthe HDMI input

Turn the TV off and on

Your HD channels show

lsquoServices currently not

availablersquo while your other

channels are OK

Your Astro byond set top

box needs to be installed

properly without the use of

any cable splitters

Please call Astro Customer service to have

your Astro byond set top box correctly

installed

When viewing a HD channel

the other set top boxes in

your home no longer work

properly

Your Astro byond set

top box installation and

infrastructure requires it

to have a dedicated signal

source

Disconnect the splitter and connect the

signal source directly to your Astro byond

set top box

NOTE If you experience a problem even after the above checks please contact Astro Customer Service

for further assistance

B427-Installer-Iss1indd 21 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2224

22

SPECIFICATION

Due to continued product improvement this specification may change without notice

GENERAL

Operating voltage 12 V DC 25 A

Power consumption 30 W (max)

Dimensions (W x D x H) 324 mm x 238 mm x 56 mm

Weight 15 kg (packed including accessories)

Operating temperature range +5 degC to +42 degC

Storage temperature range ndash20 degC to +70 degC

REAR983085PANEL CONNECTORSDC POWER 12 V DC 25 A

SAT-IN (satellite dish input) F-type female

AUDIO LEFT and RIGHT 2 x phono audio-out sockets

VIDEO Phono composite video-out socket

COMPONENT VIDEO Y Pb Pr 3 x RCA (phono) component video-out sockets

DIGITAL AUDIO Coaxial SPDIF connector RCACinch (female)

HDMI HDMI interface

USB 20 Host Port (Type A) (for future use)

NETWORK PORT RJ45 female (for future use)

FRONT983085PANEL CONNECTOR

USB 20 (for future use)

B427-Installer-Iss1indd 22 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2324

23

NOTICES

Astro is a trademark of MEASAT Broadcast Network Systems Sdn Bhd (240064-A)

This product incorporates copyright protection technology that is protected by US patents and other

intellectual property rights Use of this copyright protection technology must be authorized by Macrovision

and is intended for home and other limited pay-per-view uses only unless otherwise authorized by

Macrovision Reverse engineering or disassembly is prohibited

HDMI the HDMI Logo and High-DefinitionMultimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC

Other trademarks listed herein are the property of their respective owners

OPEN SOURCE SOFTWARE

Certain components of the software contained in this product are subject to either

(i) the GNU General Public Licence (ldquoGPLrdquo)

(ii) the GNU Lesser General Public Licence (ldquoLGPLrdquo) or

(iii) OpenSSL license

In compliance with the GPL and LGPL Pace makes the source code of the Linux software libraries and

associated utilities it uses together with its modifications (if any) available to the public in source code format httpwwwpacecomopensourcerequest

OPEN SOURCE LICENSES

The software contained in this product may be covered by certain components consisting of free software or

open source software A list of these components and a copy of the relevant copyright notices and license

term notices that are required by such licenses are available at this web page

httpwwwpacecomopensourcelicense

This list may change from time to time and may depend on the model of product or the version of software

you have received If you are unable to access this web page and wish to have a copy of this list please

contact the Open Source Administrator at Pace plc Victoria Road Saltaire West Yorkshire BD18 3LF United

Kingdom To the extent the terms of these open source or free software l icenses prohibit any of the restrictionsin any end user license included with the product such restrictions will not apply to the applicable open

source or free software component

COPYRIGHT

This document is copyrighted and may not in whole or part be copied photocopied reproduced translated

or reduced to any electronic or machine-readable form without prior consent in writing from MEASAT

Broadcast Network Systems Sdn Bhd

copy 2009 MEASAT Broadcast Network Systems Sdn Bhd

All rights reserved

B427-Installer-Iss1indd 23 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2424

24

NOTES

Page 9: Setting Up the Astro B.yond Box

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 924

9

CONNECTING UP

Y P

SAT-IN

1318V

350mA MAX

COMPOSITE

VIDEO

ANALOGUE

STANDARD

DEFINITION

CONNECTING TO THE SATELLITE DISH

If necessary fit an F-connector to the cable from the

satellite dish

Connect the lead directly from the dish to the

connector labelled SAT-IN on your Astro set top

boxrsquos rear panel

The signal cable coming from the dish cannot

be used with a signal splitter Using a splitter will

reduce the signal strength to your Astro set top box

and will damage other set top boxes connected to

the same dish

Please ensure that the signal cable is properly

installed while setting up your Astro set top box

WARNING Your Astro set top box should be

installed by an Astro authorized installer

Y Pb Pr

SAT-IN

1318V

350mA MAX

COMPOSITE

VIDEO AUDIO

LEFT

COMPONENT

VIDEO

RIGHT DIGITAL

AUDIO

NETWORK

PORT

DC POWER

12V

25A MAX5V

500mA MAX

ANALOGUE

STANDARD

DEFINITION

CONNECTING TO THE POWERSUPPLY1 Plug the fixed lead on the 12 V power supply

unit into the socket labelled DC POWER on

your Astro set top boxrsquos rear panel

2 Plug the 2-way connector on the

supplied mains lead into the socket

on the 12 V power supply unit

3 When all the connections are

properly made connect the

mains plug from the 12 V power

supply into a mains wall socket

4 Connect other equipment such

as your TV to the mains supply

B427-Installer-Iss1indd 9 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1024

10

CONNECTING UP

SWITCHING YOUR ASTRO SET TOP BOX ON AND OFFWhen you have connected your Astro set top box to

the power supply the four-digit display on its front

panel lights up This shows that your Astro set top

box is receiving power

When your Astro set top box is in standby the

four-digit display shows the current time when

your Astro set top box is out of standby the display

shows the channel number

If your Astro set top box is in standby switch on your TV then press the standby button (S) on the front

panel of your Astro set top box to turn on your Astro

set top box You can also use the standby button or

a number button on your remote control

Never turn off your Astro set top box by simply

disconnecting it from the power supply Use the

standby button (S) on your Astro set top box or

your remote control

ch+ ch- rec

Power Saving

To save power and money and to reduce

greenhouse gas emissions please turn

off your Astro set top box using only the

standby button when it is not in use

B

Standby button (S)

Astro set top box is out of standby

Shown by channel number

INSERTING BATTERIES IN YOUR

REMOTE CONTROL1 Remove the back cover by lifting the latch

2 Insert the two supplied lsquoAAArsquo batteries into the

battery compartment

Make sure you insert them the correct way round

as shown by the + and ndash symbols in the battery

compartment

3 Replace the cover

When you need to replace the batteries in your

remote control

bull Always replace all the batteries at the sametime

bull Please dispose of batteries in an

environmentally-responsible way (see page 2)

bull Never throw used batteries into a fire

B427-Installer-Iss1indd 10 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1124

11

YOUR SMART CARD

INSERTING YOUR SMART CARDYou will need the supplied Astro Smart Card so that

you can receive Astro programmes and services on

your Astro byond set top box Insert it as follows and

leave it in your Astro byond set top box permanently

1 Hold your Astro Smart Card with the gold chip

uppermost and the arrow pointing towards your

Astro byond set top box

2 Insert your Smart Card into the front-panel slot

pushing it in as far as it will go without forcing it

Care for your Smart Card as follows

bull Donrsquot remove or insert your Smart Card

unnecessarily

bull Donrsquot bend your Smart Card

bull Keep your Smart Card dry Never clean it with

fluids ndash use a soft dry cloth

bull Keep your Smart Card away from heat and

sunlight small children and pets

Please use the Smart Card which came with your

Astro byond set top box Smart Cards from other set

top boxes will not work with your Astro byond set

top box

smart card

Please use your Smart Card only with the Astro byond set top box bearing the below serial number

Astro byond set top box serial number Smart Card number

B427-Installer-Iss1indd 11 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1224

12

TV SETTINGS

You can access the TV Settings by navigating through the following screens

Home gt Settings gt Installation Settings gt TV Settings

In the Installation Settings screen enter your PIN code when prompted The default PIN code is 0000

Item Settings Comments

TV Type Standard Definition For TVs that support Standard Definition

High Definition For TVs that support High Definition

TV Aspect Ratio 43 For lsquostandardrsquo (43) TVs

169 For lsquowidescreenrsquo (169) TVs

Conversion for 169 input

video

(Determines how widescreen

(169) programmes are displayed

on a standard (43) TV ndash

available only if the TV Aspect

Ratio has been set to 43)

Letter Box The entire frame of the widescreen

programme will be displayed in a

standard (43) TV but the frame will not fil l

the screen There will be black bars on the

top and bottom of the frame

Pan Scan The side edges of the widescreen

programme will be cut-off but the entire

screen will be filled

Conversion for 43 input video

(Determines how standard (43)

programmes are displayed on a

widescreen (169) TV ndash available

only if the TV Aspect Ratio has

been set to 169)

Stretch

(Default if the TV Type is set

to Standard Definition)

The entire frame will stretch horizontally

to fill the screen

Pillar Box

(Default if the TV Type is set

to High Definition)

The entire frame will be displayed as if it

were on a standard TV with black bars on

either side of the frame

Default setting

B427-Installer-Iss1indd 12 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1324

13

HD SETTINGS

You can access the HD Settings by navigating through the following screens

Home gt Settings gt Installation Settings gt HD Settings

In the Installation Settings screen enter your PIN code when prompted The default PIN code is 0000

Set the HD resolution to best match your TVrsquos native resolution The available settings are 576i 576p 720p and

1080i These settings are only applicable to the HDMI output of the Astro byond set top box

The recommended settings for various TV resolutions are shown below

TV Resolution Setting

1920 x 1080 1080i

1280 x 720 720p

852 x 576 576i 576p

B427-Installer-Iss1indd 13 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1424

14

DIGITAL AUDIO SETTINGS

You can access the Digital Audio Settings by navigating through the following screens

Home gt Settings gt Your Settings gt Digital Audio Settings

The audio quality will depend on the Digital Audio Settings and the type of audio output used as shown

below

Channel type Digital Audio Setting Rear-panel audio outputs

HDMI Digital Audio Audio L amp R

Channel with

Dolby

Dolby Digital 51

(Digital Only)

Dolby Digital Dolby Digital No audio

Stereo

(Analogue and Digital)

Stereo Stereo Stereo

Channel without

Dolby

Dolby Digital 51

(Digital Only)

Stereo Stereo Stereo

Stereo

(Analogue and Digital)

Stereo Stereo Stereo

If you notice that the audio is not in sync with the video you may set the time delay accordingly to

compensate for this delay

B427-Installer-Iss1indd 14 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1524

15

YOUR REMOTE CONTROL

back

To return to the last-viewed

channel or to step back

through on-screen menus

standby (S)

To switch your Astro byond

set top box into or out of

standby

ok

To confirm a choice

or save settings

ch+ and chndash

To change channels by

stepping through them

To move around the on-screen

menus and displays

regbuttons for handling

recordings

G Rewind

K PauseB Play

L Stop

F Fast-forward

indicator

Lights up red to show that the

remote control is controlling

your Astro byond set top box

colour buttons

number buttons

To key in channel numbers to

change channel

To type in words on certain

on-screen displays

vol+ and volndash

To change the volume

Z

To turn sound off and on

I-II c

To select soundtrackand display subtitles To toggle between TV Aspect

Ratio settings (see page 12)

To remove on-screen menus

and return to normal viewing

tv

To launch TV guide

info

To display Channel Info

To display the synopsis in

Channel Pilot

Also used for some interactive

services

tv standby (S)

To switch TV into or

out of standby

To start recording

to an external hard disk

av

To cycle through TV inputs

For future use

apps

To launch interactive

applications

fav

To cycle through

favourite channels

home

To launch the Home menu

radio

To switch to the

radio channels

B427-Installer-Iss1indd 15 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1624

16

YOUR REMOTE CONTROL

CONTROLLING YOUR TVrsquoS FEATURES WITH YOUR REMOTE CONTROLYou can use your remote control to control some of your TVrsquos features after you press the tv button Then you

can

bull turn your TV onoff using the tv S button

bull adjust the volume using vol+ and volndash

bull mute the volume using theZ button

bull select AV channels using the av button

First you must configure your remote control to use the correct TV Code for your brand of TV You can either

set the code yourself (Option 1) or let your remote control search for the correct code (Option 2)

The volume control and mute is by default set to control your Astro byond set top box even if the remotehas been set up properly Holding down ok and vol+ until the remote blinks twice will allow you to control

your TVrsquos volume To revert the remote to controlling your Astro byond set top boxrsquos volume hold down the

ok and vol- until the remote blinks 4 times

OPTION 1

1 Hold down tv S and ok together until the indicator blinks twice

2 Use the number buttons to enter a 4-digit TV Code for your brand of TV (see table on page 17)

3 If the code you entered is valid the indicator blinks twice

4 Verify if the other controllable TV functions are functioning

NOTE If the TV Code is invalid or you press an incorrect button the indicator blinks once for alonger period The previous settings are restored and the setup routine ends

OPTION 2

1 Hold down tvS and ok together until the indicator blinks twice

2 Press 9 ndash 9 ndash 1 The indicator will blink twice again

3 Press tv S button Aim the remote at the TV and press ch+

4 If the TV does not turn off after 3 seconds press ch+ again Keep repeating this until it the TV turns off If

the remote blinks 3 times after pressing ch+ that indicates that the remote has cycled through the entire

database and if you still cannot control your TV your TV is not supported by this remote Once the TV

responds proceed to step 5

5 Press ok The indicator blinks twice to confirm that the TV Code has been set

6 Verify if the other controllable TV functions are functioning

If you do not press any remote control buttons within a 20-second period during either setup

method the previous settings are restored and the setup routine ends

B427-Installer-Iss1indd 16 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1724

17

YOUR REMOTE CONTROL

TV CODESIf a 4-digit code does not work try the next 4-digit code for your brand of TV

Samsung 0060 0812 0618 0178 0587 0009 0093 0556 1235 0108 0037 0217 0264 0370

0072 0156 1208 0766 0226 0814 0216 0290 0821 0163

Sony 1825 1505 0011 1651 0036 0650 1010 0037 0556 0093 0170 0074

Philips 0037 0556 1744 0772 1246 1304 0178 0108 0195 0087 0374 0760 0343 0595

0009 0200 0361 1521

Panasonic 0650 0226 1650 1636 0108 1310 0037 0556 0163 1208 0508 0896 0361 0853

1335 0367 0516 0548 0001

Toshiba 1508 0508 0060 0009 0714 0036 0156 1656 0070 0093 2060 0264 1935 04121164 0618 1582 0650 0821 1704 0217 0109 1457 1916 1908 0698 0037 0736

1556 1037

LG 1423 0001 0178 0037 0556 0876 0370 1768 0377 0009 0714 0060 0217 0108

0216 0290 0163 0606 0109 0698 0715 0823 0829 1556 1191 0247 0367 1681

1539

Pioneer 1260 0760 0011 0170 1457 0698 0109 0163 0037 0287 0556 0428 0370 0343

0361 0486 0512

Sharp 0093 0009 1393 0036 0491 0818 0256 1819 1163 0650 0294 0653 0412 0516

0200 0760 2214

JVC 0653 1818 0036 1153 0606 1653 0371 0508 0731 0683 0192 0218 0418 0093

0650If the brand of your TVrsquos Codes is not listed here please refer to the Astro website

(wwwastrocommy) for additional information

If you wish to clear the current TV Code that is programmed to the remote hold down tvS and ok together

until the indicator blinks twice Follow this up with 9 ndash 7 ndash 7 The indicator will blink twice again The remote

will still be able to control your Astro byond set top box

B427-Installer-Iss1indd 17 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1824

18

ON983085SCREEN MESSAGES

If any of the following on-screen messages appear you may attempt the suggested solutions to resolve it

before contacting Astro Customer Service

On-screen message Possible cause Suggested solution

Please insert your Astro Smart

Card

Your Astro Smart Card is not

inserted in the smart card

slot of your Astro byond set

top box

Please insert your Astro Smart Card into

the smart card slot

Invalid Smart Card Please

insert your Astro Smart Card or

insert your Astro Smart Card

correctly

The smart card is not

inserted properly

Reinsert the smart card correctly

There is a mismatch in the

customer type of the Astro

Smart Card inserted in your

Astro byond set top box

Please insert the Astro Smart Card that

came with your Astro byond set top box

The smart card in your Astro

byond set top box is not an

Astro Smart Card

This channel is not included in

your subscription To subscribe

please call Astro customer

service

Your current subscription

does not include this

channel

Please contact Astro Customer Service if

you are interested in viewing the channel

Your Smart Card is inactivePlease call Astro customer

service to activate

Your Astro Smart Card hasnot been activated or has

been deactivated

Please contact Astro Customer Service toactivate the card Ensure that the smart

card is in your Astro byond set top box

powered up with the signal locked on

The Astro Smart Card has

not been in your Astro

byond set top box for

several months

Leave the Astro Smart Card for a couple of

hours inside the Astro byond set top box

powered up with the signal locked on

You have inserted the wrong

Smart Card Please insert the

correct Smart Card

You have inserted a smart

card from another set top

box Your Astro byond set

top box will work only with

the Astro Smart Card that it

came paired with

Insert the Astro Smart Card that came

paired with your Astro byond set top box

B427-Installer-Iss1indd 18 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1924

19

ON983085SCREEN MESSAGES

On-screen message Possible cause Suggested solution

Services currently not

available

This may be a temporary

condition due to the rain If

this condition persists please

call Astro customer service

The satellite input is not

connected properly

Ensure that the satellite input is

connected properly

The dish is not be aligned

properly

Have an authorized installer align the dish

properly

Booking is not allowed when

Smart Card is removed

The Astro Smart Card is not

inserted in your Astro byond

set top box while you trying

to book a reminder

Insert your Astro Smart Card and retry

booking the reminder

You have already booked

the maximum numbers of

reminders

You have already booked 50

reminders

You can either delete some of the existing

reminders or book new reminders after

the existing reminders have lapsed

The following events start at

the same time Please cancel

one of the events to proceed

You have already set another

programme to start at the

same time thereby causing

a reminder conflict

You can either cancel the current booking

or continue booking a new reminder by

overwriting the old reminder

No favourite channels found You have not assigned any

channels to your favourite

channels list

You can access the Home menu using

the home button on the remote control

You can assign favourite channels bynavigating to

Settings gt User Settings gt Edit Favourites

You have already selected the

maximum number of favourite

channels

You have already selected

30 favourite channels

You need to delete some of your old

favourite channels to add additional

channels

This channel is blocked under

parental control

You have blocked this

channel using the Channel

Block function under

Parental Control

You can either enter the correct PIN code

to view the channel or switch to another

channel

You have already selected the

maximum number of blocked

channels

You have already selected

30 blocked channels

You need to delete some of the old

blocked channels to block

additional channels

B427-Installer-Iss1indd 19 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2024

20

GENERAL PROBLEMS

Problem Possible cause Suggested solution

The display on the front panel

does not light upis not lit

Your Astro byond set top

box is not connected

Make sure the lead from the 12 V power

supply unit is properly plugged into your

Astro byond set top box Check that

the 12 V power supply unit is properly

connected to the mains supply and that

the mains supply is switched on There is no sound and picture

on your TV but your Astro

byond set top boxrsquos front

panel shows the time

Your Astro byond set top

box is still in standbyPress the standby button (S) on your

remote control or your Astro byond set top

boxrsquos front panel Make sure that your TV is

out of standby and the correct AV input has

been selected on the TV

Your remote control does not

operate your Astro byond set

top box

(NOTE if your Astro

byond set top box is out

of standby then the IRindicator light on

itrsquos front panel should

flash when you press the

remote-control buttons)

Your Astro byond set top

box is still in standby

Press the standby button on your remote

control

Something is blocking the

path between your remote

control and your Astro byond

set top boxrsquos front panel

Ensure that nothing is blocking the path

Your remote controlrsquos

batteries need replacing

Replace all the batteries in your remote

control Never throw used batteries into a

fire Dispose of them in an environmentally-

responsible way (see page 2)

There is no sound or picture

or the picture is of poor

quality or looks blocky

Your satellite dish is not

connected properly to your

Astro byond set top box

Make sure that your satellite dish is

connected properly to your Astro byond

set top box

Your TV is not connected

properly to your Astro byondset top box

Make sure that your TV is connected

properly to your Astro byond set top boxyour TV is out of standby and the correct AV

input has been selected on the TV

Your satellite dish is not

pointing in the right

direction or has a faulty LNB

NOTE Severe weather

and heavy cloud cover

can cause this problem

Check the signal-level indicator If it is low

please contact Astro Customer Service for

further assistance

Before attempting to check the connections between your equipment please ensure that you have

disconnected them from the mains supply When you are done checking or reconnecting your equipment

safely reconnect them to the mains supply

B427-Installer-Iss1indd 20 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2124

21

GENERAL PROBLEMS

Problem Possible cause Suggested solution

There are Smart Card error

messages

Your Astro byond set

top box cannot detect or

recognise your Smart Card

Make sure that you have the correct Astro

Smart Card and that it is properly inserted If

the messages persist please contact Astro

Customer Service

You have forgotten your PIN

code

Please contact Astro Customer Service to

reset the PIN code

Your Astro Smart Card does

not work with any other Astro

byond set top box that you

may have

Your Astro Smart Card will

work only with the Astro

byond set top box that it

came paired with It can not

be used with any other set

top box

Make sure that your Astro Smart Card is

used only with your Astro byond set top

box

The HDMI output of your

Astro byond set top box does

not seem to be functioning

In order to activate the

HDMI output you need to

subscribe to HD channels

Make sure that the Astro Smart Card is

inserted into your Astro byond set top box

If the problem still persists please contact

Astro Customer Service

The HDMI cable may not be

connected properly

Please ensure that the HDMI cable is

connected properly at each end

Your TV may be unable to

communicate properly withthe HDMI input

Turn the TV off and on

Your HD channels show

lsquoServices currently not

availablersquo while your other

channels are OK

Your Astro byond set top

box needs to be installed

properly without the use of

any cable splitters

Please call Astro Customer service to have

your Astro byond set top box correctly

installed

When viewing a HD channel

the other set top boxes in

your home no longer work

properly

Your Astro byond set

top box installation and

infrastructure requires it

to have a dedicated signal

source

Disconnect the splitter and connect the

signal source directly to your Astro byond

set top box

NOTE If you experience a problem even after the above checks please contact Astro Customer Service

for further assistance

B427-Installer-Iss1indd 21 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2224

22

SPECIFICATION

Due to continued product improvement this specification may change without notice

GENERAL

Operating voltage 12 V DC 25 A

Power consumption 30 W (max)

Dimensions (W x D x H) 324 mm x 238 mm x 56 mm

Weight 15 kg (packed including accessories)

Operating temperature range +5 degC to +42 degC

Storage temperature range ndash20 degC to +70 degC

REAR983085PANEL CONNECTORSDC POWER 12 V DC 25 A

SAT-IN (satellite dish input) F-type female

AUDIO LEFT and RIGHT 2 x phono audio-out sockets

VIDEO Phono composite video-out socket

COMPONENT VIDEO Y Pb Pr 3 x RCA (phono) component video-out sockets

DIGITAL AUDIO Coaxial SPDIF connector RCACinch (female)

HDMI HDMI interface

USB 20 Host Port (Type A) (for future use)

NETWORK PORT RJ45 female (for future use)

FRONT983085PANEL CONNECTOR

USB 20 (for future use)

B427-Installer-Iss1indd 22 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2324

23

NOTICES

Astro is a trademark of MEASAT Broadcast Network Systems Sdn Bhd (240064-A)

This product incorporates copyright protection technology that is protected by US patents and other

intellectual property rights Use of this copyright protection technology must be authorized by Macrovision

and is intended for home and other limited pay-per-view uses only unless otherwise authorized by

Macrovision Reverse engineering or disassembly is prohibited

HDMI the HDMI Logo and High-DefinitionMultimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC

Other trademarks listed herein are the property of their respective owners

OPEN SOURCE SOFTWARE

Certain components of the software contained in this product are subject to either

(i) the GNU General Public Licence (ldquoGPLrdquo)

(ii) the GNU Lesser General Public Licence (ldquoLGPLrdquo) or

(iii) OpenSSL license

In compliance with the GPL and LGPL Pace makes the source code of the Linux software libraries and

associated utilities it uses together with its modifications (if any) available to the public in source code format httpwwwpacecomopensourcerequest

OPEN SOURCE LICENSES

The software contained in this product may be covered by certain components consisting of free software or

open source software A list of these components and a copy of the relevant copyright notices and license

term notices that are required by such licenses are available at this web page

httpwwwpacecomopensourcelicense

This list may change from time to time and may depend on the model of product or the version of software

you have received If you are unable to access this web page and wish to have a copy of this list please

contact the Open Source Administrator at Pace plc Victoria Road Saltaire West Yorkshire BD18 3LF United

Kingdom To the extent the terms of these open source or free software l icenses prohibit any of the restrictionsin any end user license included with the product such restrictions will not apply to the applicable open

source or free software component

COPYRIGHT

This document is copyrighted and may not in whole or part be copied photocopied reproduced translated

or reduced to any electronic or machine-readable form without prior consent in writing from MEASAT

Broadcast Network Systems Sdn Bhd

copy 2009 MEASAT Broadcast Network Systems Sdn Bhd

All rights reserved

B427-Installer-Iss1indd 23 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2424

24

NOTES

Page 10: Setting Up the Astro B.yond Box

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1024

10

CONNECTING UP

SWITCHING YOUR ASTRO SET TOP BOX ON AND OFFWhen you have connected your Astro set top box to

the power supply the four-digit display on its front

panel lights up This shows that your Astro set top

box is receiving power

When your Astro set top box is in standby the

four-digit display shows the current time when

your Astro set top box is out of standby the display

shows the channel number

If your Astro set top box is in standby switch on your TV then press the standby button (S) on the front

panel of your Astro set top box to turn on your Astro

set top box You can also use the standby button or

a number button on your remote control

Never turn off your Astro set top box by simply

disconnecting it from the power supply Use the

standby button (S) on your Astro set top box or

your remote control

ch+ ch- rec

Power Saving

To save power and money and to reduce

greenhouse gas emissions please turn

off your Astro set top box using only the

standby button when it is not in use

B

Standby button (S)

Astro set top box is out of standby

Shown by channel number

INSERTING BATTERIES IN YOUR

REMOTE CONTROL1 Remove the back cover by lifting the latch

2 Insert the two supplied lsquoAAArsquo batteries into the

battery compartment

Make sure you insert them the correct way round

as shown by the + and ndash symbols in the battery

compartment

3 Replace the cover

When you need to replace the batteries in your

remote control

bull Always replace all the batteries at the sametime

bull Please dispose of batteries in an

environmentally-responsible way (see page 2)

bull Never throw used batteries into a fire

B427-Installer-Iss1indd 10 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1124

11

YOUR SMART CARD

INSERTING YOUR SMART CARDYou will need the supplied Astro Smart Card so that

you can receive Astro programmes and services on

your Astro byond set top box Insert it as follows and

leave it in your Astro byond set top box permanently

1 Hold your Astro Smart Card with the gold chip

uppermost and the arrow pointing towards your

Astro byond set top box

2 Insert your Smart Card into the front-panel slot

pushing it in as far as it will go without forcing it

Care for your Smart Card as follows

bull Donrsquot remove or insert your Smart Card

unnecessarily

bull Donrsquot bend your Smart Card

bull Keep your Smart Card dry Never clean it with

fluids ndash use a soft dry cloth

bull Keep your Smart Card away from heat and

sunlight small children and pets

Please use the Smart Card which came with your

Astro byond set top box Smart Cards from other set

top boxes will not work with your Astro byond set

top box

smart card

Please use your Smart Card only with the Astro byond set top box bearing the below serial number

Astro byond set top box serial number Smart Card number

B427-Installer-Iss1indd 11 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1224

12

TV SETTINGS

You can access the TV Settings by navigating through the following screens

Home gt Settings gt Installation Settings gt TV Settings

In the Installation Settings screen enter your PIN code when prompted The default PIN code is 0000

Item Settings Comments

TV Type Standard Definition For TVs that support Standard Definition

High Definition For TVs that support High Definition

TV Aspect Ratio 43 For lsquostandardrsquo (43) TVs

169 For lsquowidescreenrsquo (169) TVs

Conversion for 169 input

video

(Determines how widescreen

(169) programmes are displayed

on a standard (43) TV ndash

available only if the TV Aspect

Ratio has been set to 43)

Letter Box The entire frame of the widescreen

programme will be displayed in a

standard (43) TV but the frame will not fil l

the screen There will be black bars on the

top and bottom of the frame

Pan Scan The side edges of the widescreen

programme will be cut-off but the entire

screen will be filled

Conversion for 43 input video

(Determines how standard (43)

programmes are displayed on a

widescreen (169) TV ndash available

only if the TV Aspect Ratio has

been set to 169)

Stretch

(Default if the TV Type is set

to Standard Definition)

The entire frame will stretch horizontally

to fill the screen

Pillar Box

(Default if the TV Type is set

to High Definition)

The entire frame will be displayed as if it

were on a standard TV with black bars on

either side of the frame

Default setting

B427-Installer-Iss1indd 12 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1324

13

HD SETTINGS

You can access the HD Settings by navigating through the following screens

Home gt Settings gt Installation Settings gt HD Settings

In the Installation Settings screen enter your PIN code when prompted The default PIN code is 0000

Set the HD resolution to best match your TVrsquos native resolution The available settings are 576i 576p 720p and

1080i These settings are only applicable to the HDMI output of the Astro byond set top box

The recommended settings for various TV resolutions are shown below

TV Resolution Setting

1920 x 1080 1080i

1280 x 720 720p

852 x 576 576i 576p

B427-Installer-Iss1indd 13 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1424

14

DIGITAL AUDIO SETTINGS

You can access the Digital Audio Settings by navigating through the following screens

Home gt Settings gt Your Settings gt Digital Audio Settings

The audio quality will depend on the Digital Audio Settings and the type of audio output used as shown

below

Channel type Digital Audio Setting Rear-panel audio outputs

HDMI Digital Audio Audio L amp R

Channel with

Dolby

Dolby Digital 51

(Digital Only)

Dolby Digital Dolby Digital No audio

Stereo

(Analogue and Digital)

Stereo Stereo Stereo

Channel without

Dolby

Dolby Digital 51

(Digital Only)

Stereo Stereo Stereo

Stereo

(Analogue and Digital)

Stereo Stereo Stereo

If you notice that the audio is not in sync with the video you may set the time delay accordingly to

compensate for this delay

B427-Installer-Iss1indd 14 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1524

15

YOUR REMOTE CONTROL

back

To return to the last-viewed

channel or to step back

through on-screen menus

standby (S)

To switch your Astro byond

set top box into or out of

standby

ok

To confirm a choice

or save settings

ch+ and chndash

To change channels by

stepping through them

To move around the on-screen

menus and displays

regbuttons for handling

recordings

G Rewind

K PauseB Play

L Stop

F Fast-forward

indicator

Lights up red to show that the

remote control is controlling

your Astro byond set top box

colour buttons

number buttons

To key in channel numbers to

change channel

To type in words on certain

on-screen displays

vol+ and volndash

To change the volume

Z

To turn sound off and on

I-II c

To select soundtrackand display subtitles To toggle between TV Aspect

Ratio settings (see page 12)

To remove on-screen menus

and return to normal viewing

tv

To launch TV guide

info

To display Channel Info

To display the synopsis in

Channel Pilot

Also used for some interactive

services

tv standby (S)

To switch TV into or

out of standby

To start recording

to an external hard disk

av

To cycle through TV inputs

For future use

apps

To launch interactive

applications

fav

To cycle through

favourite channels

home

To launch the Home menu

radio

To switch to the

radio channels

B427-Installer-Iss1indd 15 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1624

16

YOUR REMOTE CONTROL

CONTROLLING YOUR TVrsquoS FEATURES WITH YOUR REMOTE CONTROLYou can use your remote control to control some of your TVrsquos features after you press the tv button Then you

can

bull turn your TV onoff using the tv S button

bull adjust the volume using vol+ and volndash

bull mute the volume using theZ button

bull select AV channels using the av button

First you must configure your remote control to use the correct TV Code for your brand of TV You can either

set the code yourself (Option 1) or let your remote control search for the correct code (Option 2)

The volume control and mute is by default set to control your Astro byond set top box even if the remotehas been set up properly Holding down ok and vol+ until the remote blinks twice will allow you to control

your TVrsquos volume To revert the remote to controlling your Astro byond set top boxrsquos volume hold down the

ok and vol- until the remote blinks 4 times

OPTION 1

1 Hold down tv S and ok together until the indicator blinks twice

2 Use the number buttons to enter a 4-digit TV Code for your brand of TV (see table on page 17)

3 If the code you entered is valid the indicator blinks twice

4 Verify if the other controllable TV functions are functioning

NOTE If the TV Code is invalid or you press an incorrect button the indicator blinks once for alonger period The previous settings are restored and the setup routine ends

OPTION 2

1 Hold down tvS and ok together until the indicator blinks twice

2 Press 9 ndash 9 ndash 1 The indicator will blink twice again

3 Press tv S button Aim the remote at the TV and press ch+

4 If the TV does not turn off after 3 seconds press ch+ again Keep repeating this until it the TV turns off If

the remote blinks 3 times after pressing ch+ that indicates that the remote has cycled through the entire

database and if you still cannot control your TV your TV is not supported by this remote Once the TV

responds proceed to step 5

5 Press ok The indicator blinks twice to confirm that the TV Code has been set

6 Verify if the other controllable TV functions are functioning

If you do not press any remote control buttons within a 20-second period during either setup

method the previous settings are restored and the setup routine ends

B427-Installer-Iss1indd 16 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1724

17

YOUR REMOTE CONTROL

TV CODESIf a 4-digit code does not work try the next 4-digit code for your brand of TV

Samsung 0060 0812 0618 0178 0587 0009 0093 0556 1235 0108 0037 0217 0264 0370

0072 0156 1208 0766 0226 0814 0216 0290 0821 0163

Sony 1825 1505 0011 1651 0036 0650 1010 0037 0556 0093 0170 0074

Philips 0037 0556 1744 0772 1246 1304 0178 0108 0195 0087 0374 0760 0343 0595

0009 0200 0361 1521

Panasonic 0650 0226 1650 1636 0108 1310 0037 0556 0163 1208 0508 0896 0361 0853

1335 0367 0516 0548 0001

Toshiba 1508 0508 0060 0009 0714 0036 0156 1656 0070 0093 2060 0264 1935 04121164 0618 1582 0650 0821 1704 0217 0109 1457 1916 1908 0698 0037 0736

1556 1037

LG 1423 0001 0178 0037 0556 0876 0370 1768 0377 0009 0714 0060 0217 0108

0216 0290 0163 0606 0109 0698 0715 0823 0829 1556 1191 0247 0367 1681

1539

Pioneer 1260 0760 0011 0170 1457 0698 0109 0163 0037 0287 0556 0428 0370 0343

0361 0486 0512

Sharp 0093 0009 1393 0036 0491 0818 0256 1819 1163 0650 0294 0653 0412 0516

0200 0760 2214

JVC 0653 1818 0036 1153 0606 1653 0371 0508 0731 0683 0192 0218 0418 0093

0650If the brand of your TVrsquos Codes is not listed here please refer to the Astro website

(wwwastrocommy) for additional information

If you wish to clear the current TV Code that is programmed to the remote hold down tvS and ok together

until the indicator blinks twice Follow this up with 9 ndash 7 ndash 7 The indicator will blink twice again The remote

will still be able to control your Astro byond set top box

B427-Installer-Iss1indd 17 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1824

18

ON983085SCREEN MESSAGES

If any of the following on-screen messages appear you may attempt the suggested solutions to resolve it

before contacting Astro Customer Service

On-screen message Possible cause Suggested solution

Please insert your Astro Smart

Card

Your Astro Smart Card is not

inserted in the smart card

slot of your Astro byond set

top box

Please insert your Astro Smart Card into

the smart card slot

Invalid Smart Card Please

insert your Astro Smart Card or

insert your Astro Smart Card

correctly

The smart card is not

inserted properly

Reinsert the smart card correctly

There is a mismatch in the

customer type of the Astro

Smart Card inserted in your

Astro byond set top box

Please insert the Astro Smart Card that

came with your Astro byond set top box

The smart card in your Astro

byond set top box is not an

Astro Smart Card

This channel is not included in

your subscription To subscribe

please call Astro customer

service

Your current subscription

does not include this

channel

Please contact Astro Customer Service if

you are interested in viewing the channel

Your Smart Card is inactivePlease call Astro customer

service to activate

Your Astro Smart Card hasnot been activated or has

been deactivated

Please contact Astro Customer Service toactivate the card Ensure that the smart

card is in your Astro byond set top box

powered up with the signal locked on

The Astro Smart Card has

not been in your Astro

byond set top box for

several months

Leave the Astro Smart Card for a couple of

hours inside the Astro byond set top box

powered up with the signal locked on

You have inserted the wrong

Smart Card Please insert the

correct Smart Card

You have inserted a smart

card from another set top

box Your Astro byond set

top box will work only with

the Astro Smart Card that it

came paired with

Insert the Astro Smart Card that came

paired with your Astro byond set top box

B427-Installer-Iss1indd 18 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1924

19

ON983085SCREEN MESSAGES

On-screen message Possible cause Suggested solution

Services currently not

available

This may be a temporary

condition due to the rain If

this condition persists please

call Astro customer service

The satellite input is not

connected properly

Ensure that the satellite input is

connected properly

The dish is not be aligned

properly

Have an authorized installer align the dish

properly

Booking is not allowed when

Smart Card is removed

The Astro Smart Card is not

inserted in your Astro byond

set top box while you trying

to book a reminder

Insert your Astro Smart Card and retry

booking the reminder

You have already booked

the maximum numbers of

reminders

You have already booked 50

reminders

You can either delete some of the existing

reminders or book new reminders after

the existing reminders have lapsed

The following events start at

the same time Please cancel

one of the events to proceed

You have already set another

programme to start at the

same time thereby causing

a reminder conflict

You can either cancel the current booking

or continue booking a new reminder by

overwriting the old reminder

No favourite channels found You have not assigned any

channels to your favourite

channels list

You can access the Home menu using

the home button on the remote control

You can assign favourite channels bynavigating to

Settings gt User Settings gt Edit Favourites

You have already selected the

maximum number of favourite

channels

You have already selected

30 favourite channels

You need to delete some of your old

favourite channels to add additional

channels

This channel is blocked under

parental control

You have blocked this

channel using the Channel

Block function under

Parental Control

You can either enter the correct PIN code

to view the channel or switch to another

channel

You have already selected the

maximum number of blocked

channels

You have already selected

30 blocked channels

You need to delete some of the old

blocked channels to block

additional channels

B427-Installer-Iss1indd 19 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2024

20

GENERAL PROBLEMS

Problem Possible cause Suggested solution

The display on the front panel

does not light upis not lit

Your Astro byond set top

box is not connected

Make sure the lead from the 12 V power

supply unit is properly plugged into your

Astro byond set top box Check that

the 12 V power supply unit is properly

connected to the mains supply and that

the mains supply is switched on There is no sound and picture

on your TV but your Astro

byond set top boxrsquos front

panel shows the time

Your Astro byond set top

box is still in standbyPress the standby button (S) on your

remote control or your Astro byond set top

boxrsquos front panel Make sure that your TV is

out of standby and the correct AV input has

been selected on the TV

Your remote control does not

operate your Astro byond set

top box

(NOTE if your Astro

byond set top box is out

of standby then the IRindicator light on

itrsquos front panel should

flash when you press the

remote-control buttons)

Your Astro byond set top

box is still in standby

Press the standby button on your remote

control

Something is blocking the

path between your remote

control and your Astro byond

set top boxrsquos front panel

Ensure that nothing is blocking the path

Your remote controlrsquos

batteries need replacing

Replace all the batteries in your remote

control Never throw used batteries into a

fire Dispose of them in an environmentally-

responsible way (see page 2)

There is no sound or picture

or the picture is of poor

quality or looks blocky

Your satellite dish is not

connected properly to your

Astro byond set top box

Make sure that your satellite dish is

connected properly to your Astro byond

set top box

Your TV is not connected

properly to your Astro byondset top box

Make sure that your TV is connected

properly to your Astro byond set top boxyour TV is out of standby and the correct AV

input has been selected on the TV

Your satellite dish is not

pointing in the right

direction or has a faulty LNB

NOTE Severe weather

and heavy cloud cover

can cause this problem

Check the signal-level indicator If it is low

please contact Astro Customer Service for

further assistance

Before attempting to check the connections between your equipment please ensure that you have

disconnected them from the mains supply When you are done checking or reconnecting your equipment

safely reconnect them to the mains supply

B427-Installer-Iss1indd 20 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2124

21

GENERAL PROBLEMS

Problem Possible cause Suggested solution

There are Smart Card error

messages

Your Astro byond set

top box cannot detect or

recognise your Smart Card

Make sure that you have the correct Astro

Smart Card and that it is properly inserted If

the messages persist please contact Astro

Customer Service

You have forgotten your PIN

code

Please contact Astro Customer Service to

reset the PIN code

Your Astro Smart Card does

not work with any other Astro

byond set top box that you

may have

Your Astro Smart Card will

work only with the Astro

byond set top box that it

came paired with It can not

be used with any other set

top box

Make sure that your Astro Smart Card is

used only with your Astro byond set top

box

The HDMI output of your

Astro byond set top box does

not seem to be functioning

In order to activate the

HDMI output you need to

subscribe to HD channels

Make sure that the Astro Smart Card is

inserted into your Astro byond set top box

If the problem still persists please contact

Astro Customer Service

The HDMI cable may not be

connected properly

Please ensure that the HDMI cable is

connected properly at each end

Your TV may be unable to

communicate properly withthe HDMI input

Turn the TV off and on

Your HD channels show

lsquoServices currently not

availablersquo while your other

channels are OK

Your Astro byond set top

box needs to be installed

properly without the use of

any cable splitters

Please call Astro Customer service to have

your Astro byond set top box correctly

installed

When viewing a HD channel

the other set top boxes in

your home no longer work

properly

Your Astro byond set

top box installation and

infrastructure requires it

to have a dedicated signal

source

Disconnect the splitter and connect the

signal source directly to your Astro byond

set top box

NOTE If you experience a problem even after the above checks please contact Astro Customer Service

for further assistance

B427-Installer-Iss1indd 21 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2224

22

SPECIFICATION

Due to continued product improvement this specification may change without notice

GENERAL

Operating voltage 12 V DC 25 A

Power consumption 30 W (max)

Dimensions (W x D x H) 324 mm x 238 mm x 56 mm

Weight 15 kg (packed including accessories)

Operating temperature range +5 degC to +42 degC

Storage temperature range ndash20 degC to +70 degC

REAR983085PANEL CONNECTORSDC POWER 12 V DC 25 A

SAT-IN (satellite dish input) F-type female

AUDIO LEFT and RIGHT 2 x phono audio-out sockets

VIDEO Phono composite video-out socket

COMPONENT VIDEO Y Pb Pr 3 x RCA (phono) component video-out sockets

DIGITAL AUDIO Coaxial SPDIF connector RCACinch (female)

HDMI HDMI interface

USB 20 Host Port (Type A) (for future use)

NETWORK PORT RJ45 female (for future use)

FRONT983085PANEL CONNECTOR

USB 20 (for future use)

B427-Installer-Iss1indd 22 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2324

23

NOTICES

Astro is a trademark of MEASAT Broadcast Network Systems Sdn Bhd (240064-A)

This product incorporates copyright protection technology that is protected by US patents and other

intellectual property rights Use of this copyright protection technology must be authorized by Macrovision

and is intended for home and other limited pay-per-view uses only unless otherwise authorized by

Macrovision Reverse engineering or disassembly is prohibited

HDMI the HDMI Logo and High-DefinitionMultimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC

Other trademarks listed herein are the property of their respective owners

OPEN SOURCE SOFTWARE

Certain components of the software contained in this product are subject to either

(i) the GNU General Public Licence (ldquoGPLrdquo)

(ii) the GNU Lesser General Public Licence (ldquoLGPLrdquo) or

(iii) OpenSSL license

In compliance with the GPL and LGPL Pace makes the source code of the Linux software libraries and

associated utilities it uses together with its modifications (if any) available to the public in source code format httpwwwpacecomopensourcerequest

OPEN SOURCE LICENSES

The software contained in this product may be covered by certain components consisting of free software or

open source software A list of these components and a copy of the relevant copyright notices and license

term notices that are required by such licenses are available at this web page

httpwwwpacecomopensourcelicense

This list may change from time to time and may depend on the model of product or the version of software

you have received If you are unable to access this web page and wish to have a copy of this list please

contact the Open Source Administrator at Pace plc Victoria Road Saltaire West Yorkshire BD18 3LF United

Kingdom To the extent the terms of these open source or free software l icenses prohibit any of the restrictionsin any end user license included with the product such restrictions will not apply to the applicable open

source or free software component

COPYRIGHT

This document is copyrighted and may not in whole or part be copied photocopied reproduced translated

or reduced to any electronic or machine-readable form without prior consent in writing from MEASAT

Broadcast Network Systems Sdn Bhd

copy 2009 MEASAT Broadcast Network Systems Sdn Bhd

All rights reserved

B427-Installer-Iss1indd 23 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2424

24

NOTES

Page 11: Setting Up the Astro B.yond Box

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1124

11

YOUR SMART CARD

INSERTING YOUR SMART CARDYou will need the supplied Astro Smart Card so that

you can receive Astro programmes and services on

your Astro byond set top box Insert it as follows and

leave it in your Astro byond set top box permanently

1 Hold your Astro Smart Card with the gold chip

uppermost and the arrow pointing towards your

Astro byond set top box

2 Insert your Smart Card into the front-panel slot

pushing it in as far as it will go without forcing it

Care for your Smart Card as follows

bull Donrsquot remove or insert your Smart Card

unnecessarily

bull Donrsquot bend your Smart Card

bull Keep your Smart Card dry Never clean it with

fluids ndash use a soft dry cloth

bull Keep your Smart Card away from heat and

sunlight small children and pets

Please use the Smart Card which came with your

Astro byond set top box Smart Cards from other set

top boxes will not work with your Astro byond set

top box

smart card

Please use your Smart Card only with the Astro byond set top box bearing the below serial number

Astro byond set top box serial number Smart Card number

B427-Installer-Iss1indd 11 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1224

12

TV SETTINGS

You can access the TV Settings by navigating through the following screens

Home gt Settings gt Installation Settings gt TV Settings

In the Installation Settings screen enter your PIN code when prompted The default PIN code is 0000

Item Settings Comments

TV Type Standard Definition For TVs that support Standard Definition

High Definition For TVs that support High Definition

TV Aspect Ratio 43 For lsquostandardrsquo (43) TVs

169 For lsquowidescreenrsquo (169) TVs

Conversion for 169 input

video

(Determines how widescreen

(169) programmes are displayed

on a standard (43) TV ndash

available only if the TV Aspect

Ratio has been set to 43)

Letter Box The entire frame of the widescreen

programme will be displayed in a

standard (43) TV but the frame will not fil l

the screen There will be black bars on the

top and bottom of the frame

Pan Scan The side edges of the widescreen

programme will be cut-off but the entire

screen will be filled

Conversion for 43 input video

(Determines how standard (43)

programmes are displayed on a

widescreen (169) TV ndash available

only if the TV Aspect Ratio has

been set to 169)

Stretch

(Default if the TV Type is set

to Standard Definition)

The entire frame will stretch horizontally

to fill the screen

Pillar Box

(Default if the TV Type is set

to High Definition)

The entire frame will be displayed as if it

were on a standard TV with black bars on

either side of the frame

Default setting

B427-Installer-Iss1indd 12 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1324

13

HD SETTINGS

You can access the HD Settings by navigating through the following screens

Home gt Settings gt Installation Settings gt HD Settings

In the Installation Settings screen enter your PIN code when prompted The default PIN code is 0000

Set the HD resolution to best match your TVrsquos native resolution The available settings are 576i 576p 720p and

1080i These settings are only applicable to the HDMI output of the Astro byond set top box

The recommended settings for various TV resolutions are shown below

TV Resolution Setting

1920 x 1080 1080i

1280 x 720 720p

852 x 576 576i 576p

B427-Installer-Iss1indd 13 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1424

14

DIGITAL AUDIO SETTINGS

You can access the Digital Audio Settings by navigating through the following screens

Home gt Settings gt Your Settings gt Digital Audio Settings

The audio quality will depend on the Digital Audio Settings and the type of audio output used as shown

below

Channel type Digital Audio Setting Rear-panel audio outputs

HDMI Digital Audio Audio L amp R

Channel with

Dolby

Dolby Digital 51

(Digital Only)

Dolby Digital Dolby Digital No audio

Stereo

(Analogue and Digital)

Stereo Stereo Stereo

Channel without

Dolby

Dolby Digital 51

(Digital Only)

Stereo Stereo Stereo

Stereo

(Analogue and Digital)

Stereo Stereo Stereo

If you notice that the audio is not in sync with the video you may set the time delay accordingly to

compensate for this delay

B427-Installer-Iss1indd 14 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1524

15

YOUR REMOTE CONTROL

back

To return to the last-viewed

channel or to step back

through on-screen menus

standby (S)

To switch your Astro byond

set top box into or out of

standby

ok

To confirm a choice

or save settings

ch+ and chndash

To change channels by

stepping through them

To move around the on-screen

menus and displays

regbuttons for handling

recordings

G Rewind

K PauseB Play

L Stop

F Fast-forward

indicator

Lights up red to show that the

remote control is controlling

your Astro byond set top box

colour buttons

number buttons

To key in channel numbers to

change channel

To type in words on certain

on-screen displays

vol+ and volndash

To change the volume

Z

To turn sound off and on

I-II c

To select soundtrackand display subtitles To toggle between TV Aspect

Ratio settings (see page 12)

To remove on-screen menus

and return to normal viewing

tv

To launch TV guide

info

To display Channel Info

To display the synopsis in

Channel Pilot

Also used for some interactive

services

tv standby (S)

To switch TV into or

out of standby

To start recording

to an external hard disk

av

To cycle through TV inputs

For future use

apps

To launch interactive

applications

fav

To cycle through

favourite channels

home

To launch the Home menu

radio

To switch to the

radio channels

B427-Installer-Iss1indd 15 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1624

16

YOUR REMOTE CONTROL

CONTROLLING YOUR TVrsquoS FEATURES WITH YOUR REMOTE CONTROLYou can use your remote control to control some of your TVrsquos features after you press the tv button Then you

can

bull turn your TV onoff using the tv S button

bull adjust the volume using vol+ and volndash

bull mute the volume using theZ button

bull select AV channels using the av button

First you must configure your remote control to use the correct TV Code for your brand of TV You can either

set the code yourself (Option 1) or let your remote control search for the correct code (Option 2)

The volume control and mute is by default set to control your Astro byond set top box even if the remotehas been set up properly Holding down ok and vol+ until the remote blinks twice will allow you to control

your TVrsquos volume To revert the remote to controlling your Astro byond set top boxrsquos volume hold down the

ok and vol- until the remote blinks 4 times

OPTION 1

1 Hold down tv S and ok together until the indicator blinks twice

2 Use the number buttons to enter a 4-digit TV Code for your brand of TV (see table on page 17)

3 If the code you entered is valid the indicator blinks twice

4 Verify if the other controllable TV functions are functioning

NOTE If the TV Code is invalid or you press an incorrect button the indicator blinks once for alonger period The previous settings are restored and the setup routine ends

OPTION 2

1 Hold down tvS and ok together until the indicator blinks twice

2 Press 9 ndash 9 ndash 1 The indicator will blink twice again

3 Press tv S button Aim the remote at the TV and press ch+

4 If the TV does not turn off after 3 seconds press ch+ again Keep repeating this until it the TV turns off If

the remote blinks 3 times after pressing ch+ that indicates that the remote has cycled through the entire

database and if you still cannot control your TV your TV is not supported by this remote Once the TV

responds proceed to step 5

5 Press ok The indicator blinks twice to confirm that the TV Code has been set

6 Verify if the other controllable TV functions are functioning

If you do not press any remote control buttons within a 20-second period during either setup

method the previous settings are restored and the setup routine ends

B427-Installer-Iss1indd 16 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1724

17

YOUR REMOTE CONTROL

TV CODESIf a 4-digit code does not work try the next 4-digit code for your brand of TV

Samsung 0060 0812 0618 0178 0587 0009 0093 0556 1235 0108 0037 0217 0264 0370

0072 0156 1208 0766 0226 0814 0216 0290 0821 0163

Sony 1825 1505 0011 1651 0036 0650 1010 0037 0556 0093 0170 0074

Philips 0037 0556 1744 0772 1246 1304 0178 0108 0195 0087 0374 0760 0343 0595

0009 0200 0361 1521

Panasonic 0650 0226 1650 1636 0108 1310 0037 0556 0163 1208 0508 0896 0361 0853

1335 0367 0516 0548 0001

Toshiba 1508 0508 0060 0009 0714 0036 0156 1656 0070 0093 2060 0264 1935 04121164 0618 1582 0650 0821 1704 0217 0109 1457 1916 1908 0698 0037 0736

1556 1037

LG 1423 0001 0178 0037 0556 0876 0370 1768 0377 0009 0714 0060 0217 0108

0216 0290 0163 0606 0109 0698 0715 0823 0829 1556 1191 0247 0367 1681

1539

Pioneer 1260 0760 0011 0170 1457 0698 0109 0163 0037 0287 0556 0428 0370 0343

0361 0486 0512

Sharp 0093 0009 1393 0036 0491 0818 0256 1819 1163 0650 0294 0653 0412 0516

0200 0760 2214

JVC 0653 1818 0036 1153 0606 1653 0371 0508 0731 0683 0192 0218 0418 0093

0650If the brand of your TVrsquos Codes is not listed here please refer to the Astro website

(wwwastrocommy) for additional information

If you wish to clear the current TV Code that is programmed to the remote hold down tvS and ok together

until the indicator blinks twice Follow this up with 9 ndash 7 ndash 7 The indicator will blink twice again The remote

will still be able to control your Astro byond set top box

B427-Installer-Iss1indd 17 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1824

18

ON983085SCREEN MESSAGES

If any of the following on-screen messages appear you may attempt the suggested solutions to resolve it

before contacting Astro Customer Service

On-screen message Possible cause Suggested solution

Please insert your Astro Smart

Card

Your Astro Smart Card is not

inserted in the smart card

slot of your Astro byond set

top box

Please insert your Astro Smart Card into

the smart card slot

Invalid Smart Card Please

insert your Astro Smart Card or

insert your Astro Smart Card

correctly

The smart card is not

inserted properly

Reinsert the smart card correctly

There is a mismatch in the

customer type of the Astro

Smart Card inserted in your

Astro byond set top box

Please insert the Astro Smart Card that

came with your Astro byond set top box

The smart card in your Astro

byond set top box is not an

Astro Smart Card

This channel is not included in

your subscription To subscribe

please call Astro customer

service

Your current subscription

does not include this

channel

Please contact Astro Customer Service if

you are interested in viewing the channel

Your Smart Card is inactivePlease call Astro customer

service to activate

Your Astro Smart Card hasnot been activated or has

been deactivated

Please contact Astro Customer Service toactivate the card Ensure that the smart

card is in your Astro byond set top box

powered up with the signal locked on

The Astro Smart Card has

not been in your Astro

byond set top box for

several months

Leave the Astro Smart Card for a couple of

hours inside the Astro byond set top box

powered up with the signal locked on

You have inserted the wrong

Smart Card Please insert the

correct Smart Card

You have inserted a smart

card from another set top

box Your Astro byond set

top box will work only with

the Astro Smart Card that it

came paired with

Insert the Astro Smart Card that came

paired with your Astro byond set top box

B427-Installer-Iss1indd 18 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1924

19

ON983085SCREEN MESSAGES

On-screen message Possible cause Suggested solution

Services currently not

available

This may be a temporary

condition due to the rain If

this condition persists please

call Astro customer service

The satellite input is not

connected properly

Ensure that the satellite input is

connected properly

The dish is not be aligned

properly

Have an authorized installer align the dish

properly

Booking is not allowed when

Smart Card is removed

The Astro Smart Card is not

inserted in your Astro byond

set top box while you trying

to book a reminder

Insert your Astro Smart Card and retry

booking the reminder

You have already booked

the maximum numbers of

reminders

You have already booked 50

reminders

You can either delete some of the existing

reminders or book new reminders after

the existing reminders have lapsed

The following events start at

the same time Please cancel

one of the events to proceed

You have already set another

programme to start at the

same time thereby causing

a reminder conflict

You can either cancel the current booking

or continue booking a new reminder by

overwriting the old reminder

No favourite channels found You have not assigned any

channels to your favourite

channels list

You can access the Home menu using

the home button on the remote control

You can assign favourite channels bynavigating to

Settings gt User Settings gt Edit Favourites

You have already selected the

maximum number of favourite

channels

You have already selected

30 favourite channels

You need to delete some of your old

favourite channels to add additional

channels

This channel is blocked under

parental control

You have blocked this

channel using the Channel

Block function under

Parental Control

You can either enter the correct PIN code

to view the channel or switch to another

channel

You have already selected the

maximum number of blocked

channels

You have already selected

30 blocked channels

You need to delete some of the old

blocked channels to block

additional channels

B427-Installer-Iss1indd 19 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2024

20

GENERAL PROBLEMS

Problem Possible cause Suggested solution

The display on the front panel

does not light upis not lit

Your Astro byond set top

box is not connected

Make sure the lead from the 12 V power

supply unit is properly plugged into your

Astro byond set top box Check that

the 12 V power supply unit is properly

connected to the mains supply and that

the mains supply is switched on There is no sound and picture

on your TV but your Astro

byond set top boxrsquos front

panel shows the time

Your Astro byond set top

box is still in standbyPress the standby button (S) on your

remote control or your Astro byond set top

boxrsquos front panel Make sure that your TV is

out of standby and the correct AV input has

been selected on the TV

Your remote control does not

operate your Astro byond set

top box

(NOTE if your Astro

byond set top box is out

of standby then the IRindicator light on

itrsquos front panel should

flash when you press the

remote-control buttons)

Your Astro byond set top

box is still in standby

Press the standby button on your remote

control

Something is blocking the

path between your remote

control and your Astro byond

set top boxrsquos front panel

Ensure that nothing is blocking the path

Your remote controlrsquos

batteries need replacing

Replace all the batteries in your remote

control Never throw used batteries into a

fire Dispose of them in an environmentally-

responsible way (see page 2)

There is no sound or picture

or the picture is of poor

quality or looks blocky

Your satellite dish is not

connected properly to your

Astro byond set top box

Make sure that your satellite dish is

connected properly to your Astro byond

set top box

Your TV is not connected

properly to your Astro byondset top box

Make sure that your TV is connected

properly to your Astro byond set top boxyour TV is out of standby and the correct AV

input has been selected on the TV

Your satellite dish is not

pointing in the right

direction or has a faulty LNB

NOTE Severe weather

and heavy cloud cover

can cause this problem

Check the signal-level indicator If it is low

please contact Astro Customer Service for

further assistance

Before attempting to check the connections between your equipment please ensure that you have

disconnected them from the mains supply When you are done checking or reconnecting your equipment

safely reconnect them to the mains supply

B427-Installer-Iss1indd 20 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2124

21

GENERAL PROBLEMS

Problem Possible cause Suggested solution

There are Smart Card error

messages

Your Astro byond set

top box cannot detect or

recognise your Smart Card

Make sure that you have the correct Astro

Smart Card and that it is properly inserted If

the messages persist please contact Astro

Customer Service

You have forgotten your PIN

code

Please contact Astro Customer Service to

reset the PIN code

Your Astro Smart Card does

not work with any other Astro

byond set top box that you

may have

Your Astro Smart Card will

work only with the Astro

byond set top box that it

came paired with It can not

be used with any other set

top box

Make sure that your Astro Smart Card is

used only with your Astro byond set top

box

The HDMI output of your

Astro byond set top box does

not seem to be functioning

In order to activate the

HDMI output you need to

subscribe to HD channels

Make sure that the Astro Smart Card is

inserted into your Astro byond set top box

If the problem still persists please contact

Astro Customer Service

The HDMI cable may not be

connected properly

Please ensure that the HDMI cable is

connected properly at each end

Your TV may be unable to

communicate properly withthe HDMI input

Turn the TV off and on

Your HD channels show

lsquoServices currently not

availablersquo while your other

channels are OK

Your Astro byond set top

box needs to be installed

properly without the use of

any cable splitters

Please call Astro Customer service to have

your Astro byond set top box correctly

installed

When viewing a HD channel

the other set top boxes in

your home no longer work

properly

Your Astro byond set

top box installation and

infrastructure requires it

to have a dedicated signal

source

Disconnect the splitter and connect the

signal source directly to your Astro byond

set top box

NOTE If you experience a problem even after the above checks please contact Astro Customer Service

for further assistance

B427-Installer-Iss1indd 21 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2224

22

SPECIFICATION

Due to continued product improvement this specification may change without notice

GENERAL

Operating voltage 12 V DC 25 A

Power consumption 30 W (max)

Dimensions (W x D x H) 324 mm x 238 mm x 56 mm

Weight 15 kg (packed including accessories)

Operating temperature range +5 degC to +42 degC

Storage temperature range ndash20 degC to +70 degC

REAR983085PANEL CONNECTORSDC POWER 12 V DC 25 A

SAT-IN (satellite dish input) F-type female

AUDIO LEFT and RIGHT 2 x phono audio-out sockets

VIDEO Phono composite video-out socket

COMPONENT VIDEO Y Pb Pr 3 x RCA (phono) component video-out sockets

DIGITAL AUDIO Coaxial SPDIF connector RCACinch (female)

HDMI HDMI interface

USB 20 Host Port (Type A) (for future use)

NETWORK PORT RJ45 female (for future use)

FRONT983085PANEL CONNECTOR

USB 20 (for future use)

B427-Installer-Iss1indd 22 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2324

23

NOTICES

Astro is a trademark of MEASAT Broadcast Network Systems Sdn Bhd (240064-A)

This product incorporates copyright protection technology that is protected by US patents and other

intellectual property rights Use of this copyright protection technology must be authorized by Macrovision

and is intended for home and other limited pay-per-view uses only unless otherwise authorized by

Macrovision Reverse engineering or disassembly is prohibited

HDMI the HDMI Logo and High-DefinitionMultimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC

Other trademarks listed herein are the property of their respective owners

OPEN SOURCE SOFTWARE

Certain components of the software contained in this product are subject to either

(i) the GNU General Public Licence (ldquoGPLrdquo)

(ii) the GNU Lesser General Public Licence (ldquoLGPLrdquo) or

(iii) OpenSSL license

In compliance with the GPL and LGPL Pace makes the source code of the Linux software libraries and

associated utilities it uses together with its modifications (if any) available to the public in source code format httpwwwpacecomopensourcerequest

OPEN SOURCE LICENSES

The software contained in this product may be covered by certain components consisting of free software or

open source software A list of these components and a copy of the relevant copyright notices and license

term notices that are required by such licenses are available at this web page

httpwwwpacecomopensourcelicense

This list may change from time to time and may depend on the model of product or the version of software

you have received If you are unable to access this web page and wish to have a copy of this list please

contact the Open Source Administrator at Pace plc Victoria Road Saltaire West Yorkshire BD18 3LF United

Kingdom To the extent the terms of these open source or free software l icenses prohibit any of the restrictionsin any end user license included with the product such restrictions will not apply to the applicable open

source or free software component

COPYRIGHT

This document is copyrighted and may not in whole or part be copied photocopied reproduced translated

or reduced to any electronic or machine-readable form without prior consent in writing from MEASAT

Broadcast Network Systems Sdn Bhd

copy 2009 MEASAT Broadcast Network Systems Sdn Bhd

All rights reserved

B427-Installer-Iss1indd 23 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2424

24

NOTES

Page 12: Setting Up the Astro B.yond Box

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1224

12

TV SETTINGS

You can access the TV Settings by navigating through the following screens

Home gt Settings gt Installation Settings gt TV Settings

In the Installation Settings screen enter your PIN code when prompted The default PIN code is 0000

Item Settings Comments

TV Type Standard Definition For TVs that support Standard Definition

High Definition For TVs that support High Definition

TV Aspect Ratio 43 For lsquostandardrsquo (43) TVs

169 For lsquowidescreenrsquo (169) TVs

Conversion for 169 input

video

(Determines how widescreen

(169) programmes are displayed

on a standard (43) TV ndash

available only if the TV Aspect

Ratio has been set to 43)

Letter Box The entire frame of the widescreen

programme will be displayed in a

standard (43) TV but the frame will not fil l

the screen There will be black bars on the

top and bottom of the frame

Pan Scan The side edges of the widescreen

programme will be cut-off but the entire

screen will be filled

Conversion for 43 input video

(Determines how standard (43)

programmes are displayed on a

widescreen (169) TV ndash available

only if the TV Aspect Ratio has

been set to 169)

Stretch

(Default if the TV Type is set

to Standard Definition)

The entire frame will stretch horizontally

to fill the screen

Pillar Box

(Default if the TV Type is set

to High Definition)

The entire frame will be displayed as if it

were on a standard TV with black bars on

either side of the frame

Default setting

B427-Installer-Iss1indd 12 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1324

13

HD SETTINGS

You can access the HD Settings by navigating through the following screens

Home gt Settings gt Installation Settings gt HD Settings

In the Installation Settings screen enter your PIN code when prompted The default PIN code is 0000

Set the HD resolution to best match your TVrsquos native resolution The available settings are 576i 576p 720p and

1080i These settings are only applicable to the HDMI output of the Astro byond set top box

The recommended settings for various TV resolutions are shown below

TV Resolution Setting

1920 x 1080 1080i

1280 x 720 720p

852 x 576 576i 576p

B427-Installer-Iss1indd 13 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1424

14

DIGITAL AUDIO SETTINGS

You can access the Digital Audio Settings by navigating through the following screens

Home gt Settings gt Your Settings gt Digital Audio Settings

The audio quality will depend on the Digital Audio Settings and the type of audio output used as shown

below

Channel type Digital Audio Setting Rear-panel audio outputs

HDMI Digital Audio Audio L amp R

Channel with

Dolby

Dolby Digital 51

(Digital Only)

Dolby Digital Dolby Digital No audio

Stereo

(Analogue and Digital)

Stereo Stereo Stereo

Channel without

Dolby

Dolby Digital 51

(Digital Only)

Stereo Stereo Stereo

Stereo

(Analogue and Digital)

Stereo Stereo Stereo

If you notice that the audio is not in sync with the video you may set the time delay accordingly to

compensate for this delay

B427-Installer-Iss1indd 14 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1524

15

YOUR REMOTE CONTROL

back

To return to the last-viewed

channel or to step back

through on-screen menus

standby (S)

To switch your Astro byond

set top box into or out of

standby

ok

To confirm a choice

or save settings

ch+ and chndash

To change channels by

stepping through them

To move around the on-screen

menus and displays

regbuttons for handling

recordings

G Rewind

K PauseB Play

L Stop

F Fast-forward

indicator

Lights up red to show that the

remote control is controlling

your Astro byond set top box

colour buttons

number buttons

To key in channel numbers to

change channel

To type in words on certain

on-screen displays

vol+ and volndash

To change the volume

Z

To turn sound off and on

I-II c

To select soundtrackand display subtitles To toggle between TV Aspect

Ratio settings (see page 12)

To remove on-screen menus

and return to normal viewing

tv

To launch TV guide

info

To display Channel Info

To display the synopsis in

Channel Pilot

Also used for some interactive

services

tv standby (S)

To switch TV into or

out of standby

To start recording

to an external hard disk

av

To cycle through TV inputs

For future use

apps

To launch interactive

applications

fav

To cycle through

favourite channels

home

To launch the Home menu

radio

To switch to the

radio channels

B427-Installer-Iss1indd 15 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1624

16

YOUR REMOTE CONTROL

CONTROLLING YOUR TVrsquoS FEATURES WITH YOUR REMOTE CONTROLYou can use your remote control to control some of your TVrsquos features after you press the tv button Then you

can

bull turn your TV onoff using the tv S button

bull adjust the volume using vol+ and volndash

bull mute the volume using theZ button

bull select AV channels using the av button

First you must configure your remote control to use the correct TV Code for your brand of TV You can either

set the code yourself (Option 1) or let your remote control search for the correct code (Option 2)

The volume control and mute is by default set to control your Astro byond set top box even if the remotehas been set up properly Holding down ok and vol+ until the remote blinks twice will allow you to control

your TVrsquos volume To revert the remote to controlling your Astro byond set top boxrsquos volume hold down the

ok and vol- until the remote blinks 4 times

OPTION 1

1 Hold down tv S and ok together until the indicator blinks twice

2 Use the number buttons to enter a 4-digit TV Code for your brand of TV (see table on page 17)

3 If the code you entered is valid the indicator blinks twice

4 Verify if the other controllable TV functions are functioning

NOTE If the TV Code is invalid or you press an incorrect button the indicator blinks once for alonger period The previous settings are restored and the setup routine ends

OPTION 2

1 Hold down tvS and ok together until the indicator blinks twice

2 Press 9 ndash 9 ndash 1 The indicator will blink twice again

3 Press tv S button Aim the remote at the TV and press ch+

4 If the TV does not turn off after 3 seconds press ch+ again Keep repeating this until it the TV turns off If

the remote blinks 3 times after pressing ch+ that indicates that the remote has cycled through the entire

database and if you still cannot control your TV your TV is not supported by this remote Once the TV

responds proceed to step 5

5 Press ok The indicator blinks twice to confirm that the TV Code has been set

6 Verify if the other controllable TV functions are functioning

If you do not press any remote control buttons within a 20-second period during either setup

method the previous settings are restored and the setup routine ends

B427-Installer-Iss1indd 16 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1724

17

YOUR REMOTE CONTROL

TV CODESIf a 4-digit code does not work try the next 4-digit code for your brand of TV

Samsung 0060 0812 0618 0178 0587 0009 0093 0556 1235 0108 0037 0217 0264 0370

0072 0156 1208 0766 0226 0814 0216 0290 0821 0163

Sony 1825 1505 0011 1651 0036 0650 1010 0037 0556 0093 0170 0074

Philips 0037 0556 1744 0772 1246 1304 0178 0108 0195 0087 0374 0760 0343 0595

0009 0200 0361 1521

Panasonic 0650 0226 1650 1636 0108 1310 0037 0556 0163 1208 0508 0896 0361 0853

1335 0367 0516 0548 0001

Toshiba 1508 0508 0060 0009 0714 0036 0156 1656 0070 0093 2060 0264 1935 04121164 0618 1582 0650 0821 1704 0217 0109 1457 1916 1908 0698 0037 0736

1556 1037

LG 1423 0001 0178 0037 0556 0876 0370 1768 0377 0009 0714 0060 0217 0108

0216 0290 0163 0606 0109 0698 0715 0823 0829 1556 1191 0247 0367 1681

1539

Pioneer 1260 0760 0011 0170 1457 0698 0109 0163 0037 0287 0556 0428 0370 0343

0361 0486 0512

Sharp 0093 0009 1393 0036 0491 0818 0256 1819 1163 0650 0294 0653 0412 0516

0200 0760 2214

JVC 0653 1818 0036 1153 0606 1653 0371 0508 0731 0683 0192 0218 0418 0093

0650If the brand of your TVrsquos Codes is not listed here please refer to the Astro website

(wwwastrocommy) for additional information

If you wish to clear the current TV Code that is programmed to the remote hold down tvS and ok together

until the indicator blinks twice Follow this up with 9 ndash 7 ndash 7 The indicator will blink twice again The remote

will still be able to control your Astro byond set top box

B427-Installer-Iss1indd 17 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1824

18

ON983085SCREEN MESSAGES

If any of the following on-screen messages appear you may attempt the suggested solutions to resolve it

before contacting Astro Customer Service

On-screen message Possible cause Suggested solution

Please insert your Astro Smart

Card

Your Astro Smart Card is not

inserted in the smart card

slot of your Astro byond set

top box

Please insert your Astro Smart Card into

the smart card slot

Invalid Smart Card Please

insert your Astro Smart Card or

insert your Astro Smart Card

correctly

The smart card is not

inserted properly

Reinsert the smart card correctly

There is a mismatch in the

customer type of the Astro

Smart Card inserted in your

Astro byond set top box

Please insert the Astro Smart Card that

came with your Astro byond set top box

The smart card in your Astro

byond set top box is not an

Astro Smart Card

This channel is not included in

your subscription To subscribe

please call Astro customer

service

Your current subscription

does not include this

channel

Please contact Astro Customer Service if

you are interested in viewing the channel

Your Smart Card is inactivePlease call Astro customer

service to activate

Your Astro Smart Card hasnot been activated or has

been deactivated

Please contact Astro Customer Service toactivate the card Ensure that the smart

card is in your Astro byond set top box

powered up with the signal locked on

The Astro Smart Card has

not been in your Astro

byond set top box for

several months

Leave the Astro Smart Card for a couple of

hours inside the Astro byond set top box

powered up with the signal locked on

You have inserted the wrong

Smart Card Please insert the

correct Smart Card

You have inserted a smart

card from another set top

box Your Astro byond set

top box will work only with

the Astro Smart Card that it

came paired with

Insert the Astro Smart Card that came

paired with your Astro byond set top box

B427-Installer-Iss1indd 18 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1924

19

ON983085SCREEN MESSAGES

On-screen message Possible cause Suggested solution

Services currently not

available

This may be a temporary

condition due to the rain If

this condition persists please

call Astro customer service

The satellite input is not

connected properly

Ensure that the satellite input is

connected properly

The dish is not be aligned

properly

Have an authorized installer align the dish

properly

Booking is not allowed when

Smart Card is removed

The Astro Smart Card is not

inserted in your Astro byond

set top box while you trying

to book a reminder

Insert your Astro Smart Card and retry

booking the reminder

You have already booked

the maximum numbers of

reminders

You have already booked 50

reminders

You can either delete some of the existing

reminders or book new reminders after

the existing reminders have lapsed

The following events start at

the same time Please cancel

one of the events to proceed

You have already set another

programme to start at the

same time thereby causing

a reminder conflict

You can either cancel the current booking

or continue booking a new reminder by

overwriting the old reminder

No favourite channels found You have not assigned any

channels to your favourite

channels list

You can access the Home menu using

the home button on the remote control

You can assign favourite channels bynavigating to

Settings gt User Settings gt Edit Favourites

You have already selected the

maximum number of favourite

channels

You have already selected

30 favourite channels

You need to delete some of your old

favourite channels to add additional

channels

This channel is blocked under

parental control

You have blocked this

channel using the Channel

Block function under

Parental Control

You can either enter the correct PIN code

to view the channel or switch to another

channel

You have already selected the

maximum number of blocked

channels

You have already selected

30 blocked channels

You need to delete some of the old

blocked channels to block

additional channels

B427-Installer-Iss1indd 19 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2024

20

GENERAL PROBLEMS

Problem Possible cause Suggested solution

The display on the front panel

does not light upis not lit

Your Astro byond set top

box is not connected

Make sure the lead from the 12 V power

supply unit is properly plugged into your

Astro byond set top box Check that

the 12 V power supply unit is properly

connected to the mains supply and that

the mains supply is switched on There is no sound and picture

on your TV but your Astro

byond set top boxrsquos front

panel shows the time

Your Astro byond set top

box is still in standbyPress the standby button (S) on your

remote control or your Astro byond set top

boxrsquos front panel Make sure that your TV is

out of standby and the correct AV input has

been selected on the TV

Your remote control does not

operate your Astro byond set

top box

(NOTE if your Astro

byond set top box is out

of standby then the IRindicator light on

itrsquos front panel should

flash when you press the

remote-control buttons)

Your Astro byond set top

box is still in standby

Press the standby button on your remote

control

Something is blocking the

path between your remote

control and your Astro byond

set top boxrsquos front panel

Ensure that nothing is blocking the path

Your remote controlrsquos

batteries need replacing

Replace all the batteries in your remote

control Never throw used batteries into a

fire Dispose of them in an environmentally-

responsible way (see page 2)

There is no sound or picture

or the picture is of poor

quality or looks blocky

Your satellite dish is not

connected properly to your

Astro byond set top box

Make sure that your satellite dish is

connected properly to your Astro byond

set top box

Your TV is not connected

properly to your Astro byondset top box

Make sure that your TV is connected

properly to your Astro byond set top boxyour TV is out of standby and the correct AV

input has been selected on the TV

Your satellite dish is not

pointing in the right

direction or has a faulty LNB

NOTE Severe weather

and heavy cloud cover

can cause this problem

Check the signal-level indicator If it is low

please contact Astro Customer Service for

further assistance

Before attempting to check the connections between your equipment please ensure that you have

disconnected them from the mains supply When you are done checking or reconnecting your equipment

safely reconnect them to the mains supply

B427-Installer-Iss1indd 20 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2124

21

GENERAL PROBLEMS

Problem Possible cause Suggested solution

There are Smart Card error

messages

Your Astro byond set

top box cannot detect or

recognise your Smart Card

Make sure that you have the correct Astro

Smart Card and that it is properly inserted If

the messages persist please contact Astro

Customer Service

You have forgotten your PIN

code

Please contact Astro Customer Service to

reset the PIN code

Your Astro Smart Card does

not work with any other Astro

byond set top box that you

may have

Your Astro Smart Card will

work only with the Astro

byond set top box that it

came paired with It can not

be used with any other set

top box

Make sure that your Astro Smart Card is

used only with your Astro byond set top

box

The HDMI output of your

Astro byond set top box does

not seem to be functioning

In order to activate the

HDMI output you need to

subscribe to HD channels

Make sure that the Astro Smart Card is

inserted into your Astro byond set top box

If the problem still persists please contact

Astro Customer Service

The HDMI cable may not be

connected properly

Please ensure that the HDMI cable is

connected properly at each end

Your TV may be unable to

communicate properly withthe HDMI input

Turn the TV off and on

Your HD channels show

lsquoServices currently not

availablersquo while your other

channels are OK

Your Astro byond set top

box needs to be installed

properly without the use of

any cable splitters

Please call Astro Customer service to have

your Astro byond set top box correctly

installed

When viewing a HD channel

the other set top boxes in

your home no longer work

properly

Your Astro byond set

top box installation and

infrastructure requires it

to have a dedicated signal

source

Disconnect the splitter and connect the

signal source directly to your Astro byond

set top box

NOTE If you experience a problem even after the above checks please contact Astro Customer Service

for further assistance

B427-Installer-Iss1indd 21 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2224

22

SPECIFICATION

Due to continued product improvement this specification may change without notice

GENERAL

Operating voltage 12 V DC 25 A

Power consumption 30 W (max)

Dimensions (W x D x H) 324 mm x 238 mm x 56 mm

Weight 15 kg (packed including accessories)

Operating temperature range +5 degC to +42 degC

Storage temperature range ndash20 degC to +70 degC

REAR983085PANEL CONNECTORSDC POWER 12 V DC 25 A

SAT-IN (satellite dish input) F-type female

AUDIO LEFT and RIGHT 2 x phono audio-out sockets

VIDEO Phono composite video-out socket

COMPONENT VIDEO Y Pb Pr 3 x RCA (phono) component video-out sockets

DIGITAL AUDIO Coaxial SPDIF connector RCACinch (female)

HDMI HDMI interface

USB 20 Host Port (Type A) (for future use)

NETWORK PORT RJ45 female (for future use)

FRONT983085PANEL CONNECTOR

USB 20 (for future use)

B427-Installer-Iss1indd 22 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2324

23

NOTICES

Astro is a trademark of MEASAT Broadcast Network Systems Sdn Bhd (240064-A)

This product incorporates copyright protection technology that is protected by US patents and other

intellectual property rights Use of this copyright protection technology must be authorized by Macrovision

and is intended for home and other limited pay-per-view uses only unless otherwise authorized by

Macrovision Reverse engineering or disassembly is prohibited

HDMI the HDMI Logo and High-DefinitionMultimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC

Other trademarks listed herein are the property of their respective owners

OPEN SOURCE SOFTWARE

Certain components of the software contained in this product are subject to either

(i) the GNU General Public Licence (ldquoGPLrdquo)

(ii) the GNU Lesser General Public Licence (ldquoLGPLrdquo) or

(iii) OpenSSL license

In compliance with the GPL and LGPL Pace makes the source code of the Linux software libraries and

associated utilities it uses together with its modifications (if any) available to the public in source code format httpwwwpacecomopensourcerequest

OPEN SOURCE LICENSES

The software contained in this product may be covered by certain components consisting of free software or

open source software A list of these components and a copy of the relevant copyright notices and license

term notices that are required by such licenses are available at this web page

httpwwwpacecomopensourcelicense

This list may change from time to time and may depend on the model of product or the version of software

you have received If you are unable to access this web page and wish to have a copy of this list please

contact the Open Source Administrator at Pace plc Victoria Road Saltaire West Yorkshire BD18 3LF United

Kingdom To the extent the terms of these open source or free software l icenses prohibit any of the restrictionsin any end user license included with the product such restrictions will not apply to the applicable open

source or free software component

COPYRIGHT

This document is copyrighted and may not in whole or part be copied photocopied reproduced translated

or reduced to any electronic or machine-readable form without prior consent in writing from MEASAT

Broadcast Network Systems Sdn Bhd

copy 2009 MEASAT Broadcast Network Systems Sdn Bhd

All rights reserved

B427-Installer-Iss1indd 23 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2424

24

NOTES

Page 13: Setting Up the Astro B.yond Box

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1324

13

HD SETTINGS

You can access the HD Settings by navigating through the following screens

Home gt Settings gt Installation Settings gt HD Settings

In the Installation Settings screen enter your PIN code when prompted The default PIN code is 0000

Set the HD resolution to best match your TVrsquos native resolution The available settings are 576i 576p 720p and

1080i These settings are only applicable to the HDMI output of the Astro byond set top box

The recommended settings for various TV resolutions are shown below

TV Resolution Setting

1920 x 1080 1080i

1280 x 720 720p

852 x 576 576i 576p

B427-Installer-Iss1indd 13 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1424

14

DIGITAL AUDIO SETTINGS

You can access the Digital Audio Settings by navigating through the following screens

Home gt Settings gt Your Settings gt Digital Audio Settings

The audio quality will depend on the Digital Audio Settings and the type of audio output used as shown

below

Channel type Digital Audio Setting Rear-panel audio outputs

HDMI Digital Audio Audio L amp R

Channel with

Dolby

Dolby Digital 51

(Digital Only)

Dolby Digital Dolby Digital No audio

Stereo

(Analogue and Digital)

Stereo Stereo Stereo

Channel without

Dolby

Dolby Digital 51

(Digital Only)

Stereo Stereo Stereo

Stereo

(Analogue and Digital)

Stereo Stereo Stereo

If you notice that the audio is not in sync with the video you may set the time delay accordingly to

compensate for this delay

B427-Installer-Iss1indd 14 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1524

15

YOUR REMOTE CONTROL

back

To return to the last-viewed

channel or to step back

through on-screen menus

standby (S)

To switch your Astro byond

set top box into or out of

standby

ok

To confirm a choice

or save settings

ch+ and chndash

To change channels by

stepping through them

To move around the on-screen

menus and displays

regbuttons for handling

recordings

G Rewind

K PauseB Play

L Stop

F Fast-forward

indicator

Lights up red to show that the

remote control is controlling

your Astro byond set top box

colour buttons

number buttons

To key in channel numbers to

change channel

To type in words on certain

on-screen displays

vol+ and volndash

To change the volume

Z

To turn sound off and on

I-II c

To select soundtrackand display subtitles To toggle between TV Aspect

Ratio settings (see page 12)

To remove on-screen menus

and return to normal viewing

tv

To launch TV guide

info

To display Channel Info

To display the synopsis in

Channel Pilot

Also used for some interactive

services

tv standby (S)

To switch TV into or

out of standby

To start recording

to an external hard disk

av

To cycle through TV inputs

For future use

apps

To launch interactive

applications

fav

To cycle through

favourite channels

home

To launch the Home menu

radio

To switch to the

radio channels

B427-Installer-Iss1indd 15 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1624

16

YOUR REMOTE CONTROL

CONTROLLING YOUR TVrsquoS FEATURES WITH YOUR REMOTE CONTROLYou can use your remote control to control some of your TVrsquos features after you press the tv button Then you

can

bull turn your TV onoff using the tv S button

bull adjust the volume using vol+ and volndash

bull mute the volume using theZ button

bull select AV channels using the av button

First you must configure your remote control to use the correct TV Code for your brand of TV You can either

set the code yourself (Option 1) or let your remote control search for the correct code (Option 2)

The volume control and mute is by default set to control your Astro byond set top box even if the remotehas been set up properly Holding down ok and vol+ until the remote blinks twice will allow you to control

your TVrsquos volume To revert the remote to controlling your Astro byond set top boxrsquos volume hold down the

ok and vol- until the remote blinks 4 times

OPTION 1

1 Hold down tv S and ok together until the indicator blinks twice

2 Use the number buttons to enter a 4-digit TV Code for your brand of TV (see table on page 17)

3 If the code you entered is valid the indicator blinks twice

4 Verify if the other controllable TV functions are functioning

NOTE If the TV Code is invalid or you press an incorrect button the indicator blinks once for alonger period The previous settings are restored and the setup routine ends

OPTION 2

1 Hold down tvS and ok together until the indicator blinks twice

2 Press 9 ndash 9 ndash 1 The indicator will blink twice again

3 Press tv S button Aim the remote at the TV and press ch+

4 If the TV does not turn off after 3 seconds press ch+ again Keep repeating this until it the TV turns off If

the remote blinks 3 times after pressing ch+ that indicates that the remote has cycled through the entire

database and if you still cannot control your TV your TV is not supported by this remote Once the TV

responds proceed to step 5

5 Press ok The indicator blinks twice to confirm that the TV Code has been set

6 Verify if the other controllable TV functions are functioning

If you do not press any remote control buttons within a 20-second period during either setup

method the previous settings are restored and the setup routine ends

B427-Installer-Iss1indd 16 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1724

17

YOUR REMOTE CONTROL

TV CODESIf a 4-digit code does not work try the next 4-digit code for your brand of TV

Samsung 0060 0812 0618 0178 0587 0009 0093 0556 1235 0108 0037 0217 0264 0370

0072 0156 1208 0766 0226 0814 0216 0290 0821 0163

Sony 1825 1505 0011 1651 0036 0650 1010 0037 0556 0093 0170 0074

Philips 0037 0556 1744 0772 1246 1304 0178 0108 0195 0087 0374 0760 0343 0595

0009 0200 0361 1521

Panasonic 0650 0226 1650 1636 0108 1310 0037 0556 0163 1208 0508 0896 0361 0853

1335 0367 0516 0548 0001

Toshiba 1508 0508 0060 0009 0714 0036 0156 1656 0070 0093 2060 0264 1935 04121164 0618 1582 0650 0821 1704 0217 0109 1457 1916 1908 0698 0037 0736

1556 1037

LG 1423 0001 0178 0037 0556 0876 0370 1768 0377 0009 0714 0060 0217 0108

0216 0290 0163 0606 0109 0698 0715 0823 0829 1556 1191 0247 0367 1681

1539

Pioneer 1260 0760 0011 0170 1457 0698 0109 0163 0037 0287 0556 0428 0370 0343

0361 0486 0512

Sharp 0093 0009 1393 0036 0491 0818 0256 1819 1163 0650 0294 0653 0412 0516

0200 0760 2214

JVC 0653 1818 0036 1153 0606 1653 0371 0508 0731 0683 0192 0218 0418 0093

0650If the brand of your TVrsquos Codes is not listed here please refer to the Astro website

(wwwastrocommy) for additional information

If you wish to clear the current TV Code that is programmed to the remote hold down tvS and ok together

until the indicator blinks twice Follow this up with 9 ndash 7 ndash 7 The indicator will blink twice again The remote

will still be able to control your Astro byond set top box

B427-Installer-Iss1indd 17 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1824

18

ON983085SCREEN MESSAGES

If any of the following on-screen messages appear you may attempt the suggested solutions to resolve it

before contacting Astro Customer Service

On-screen message Possible cause Suggested solution

Please insert your Astro Smart

Card

Your Astro Smart Card is not

inserted in the smart card

slot of your Astro byond set

top box

Please insert your Astro Smart Card into

the smart card slot

Invalid Smart Card Please

insert your Astro Smart Card or

insert your Astro Smart Card

correctly

The smart card is not

inserted properly

Reinsert the smart card correctly

There is a mismatch in the

customer type of the Astro

Smart Card inserted in your

Astro byond set top box

Please insert the Astro Smart Card that

came with your Astro byond set top box

The smart card in your Astro

byond set top box is not an

Astro Smart Card

This channel is not included in

your subscription To subscribe

please call Astro customer

service

Your current subscription

does not include this

channel

Please contact Astro Customer Service if

you are interested in viewing the channel

Your Smart Card is inactivePlease call Astro customer

service to activate

Your Astro Smart Card hasnot been activated or has

been deactivated

Please contact Astro Customer Service toactivate the card Ensure that the smart

card is in your Astro byond set top box

powered up with the signal locked on

The Astro Smart Card has

not been in your Astro

byond set top box for

several months

Leave the Astro Smart Card for a couple of

hours inside the Astro byond set top box

powered up with the signal locked on

You have inserted the wrong

Smart Card Please insert the

correct Smart Card

You have inserted a smart

card from another set top

box Your Astro byond set

top box will work only with

the Astro Smart Card that it

came paired with

Insert the Astro Smart Card that came

paired with your Astro byond set top box

B427-Installer-Iss1indd 18 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1924

19

ON983085SCREEN MESSAGES

On-screen message Possible cause Suggested solution

Services currently not

available

This may be a temporary

condition due to the rain If

this condition persists please

call Astro customer service

The satellite input is not

connected properly

Ensure that the satellite input is

connected properly

The dish is not be aligned

properly

Have an authorized installer align the dish

properly

Booking is not allowed when

Smart Card is removed

The Astro Smart Card is not

inserted in your Astro byond

set top box while you trying

to book a reminder

Insert your Astro Smart Card and retry

booking the reminder

You have already booked

the maximum numbers of

reminders

You have already booked 50

reminders

You can either delete some of the existing

reminders or book new reminders after

the existing reminders have lapsed

The following events start at

the same time Please cancel

one of the events to proceed

You have already set another

programme to start at the

same time thereby causing

a reminder conflict

You can either cancel the current booking

or continue booking a new reminder by

overwriting the old reminder

No favourite channels found You have not assigned any

channels to your favourite

channels list

You can access the Home menu using

the home button on the remote control

You can assign favourite channels bynavigating to

Settings gt User Settings gt Edit Favourites

You have already selected the

maximum number of favourite

channels

You have already selected

30 favourite channels

You need to delete some of your old

favourite channels to add additional

channels

This channel is blocked under

parental control

You have blocked this

channel using the Channel

Block function under

Parental Control

You can either enter the correct PIN code

to view the channel or switch to another

channel

You have already selected the

maximum number of blocked

channels

You have already selected

30 blocked channels

You need to delete some of the old

blocked channels to block

additional channels

B427-Installer-Iss1indd 19 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2024

20

GENERAL PROBLEMS

Problem Possible cause Suggested solution

The display on the front panel

does not light upis not lit

Your Astro byond set top

box is not connected

Make sure the lead from the 12 V power

supply unit is properly plugged into your

Astro byond set top box Check that

the 12 V power supply unit is properly

connected to the mains supply and that

the mains supply is switched on There is no sound and picture

on your TV but your Astro

byond set top boxrsquos front

panel shows the time

Your Astro byond set top

box is still in standbyPress the standby button (S) on your

remote control or your Astro byond set top

boxrsquos front panel Make sure that your TV is

out of standby and the correct AV input has

been selected on the TV

Your remote control does not

operate your Astro byond set

top box

(NOTE if your Astro

byond set top box is out

of standby then the IRindicator light on

itrsquos front panel should

flash when you press the

remote-control buttons)

Your Astro byond set top

box is still in standby

Press the standby button on your remote

control

Something is blocking the

path between your remote

control and your Astro byond

set top boxrsquos front panel

Ensure that nothing is blocking the path

Your remote controlrsquos

batteries need replacing

Replace all the batteries in your remote

control Never throw used batteries into a

fire Dispose of them in an environmentally-

responsible way (see page 2)

There is no sound or picture

or the picture is of poor

quality or looks blocky

Your satellite dish is not

connected properly to your

Astro byond set top box

Make sure that your satellite dish is

connected properly to your Astro byond

set top box

Your TV is not connected

properly to your Astro byondset top box

Make sure that your TV is connected

properly to your Astro byond set top boxyour TV is out of standby and the correct AV

input has been selected on the TV

Your satellite dish is not

pointing in the right

direction or has a faulty LNB

NOTE Severe weather

and heavy cloud cover

can cause this problem

Check the signal-level indicator If it is low

please contact Astro Customer Service for

further assistance

Before attempting to check the connections between your equipment please ensure that you have

disconnected them from the mains supply When you are done checking or reconnecting your equipment

safely reconnect them to the mains supply

B427-Installer-Iss1indd 20 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2124

21

GENERAL PROBLEMS

Problem Possible cause Suggested solution

There are Smart Card error

messages

Your Astro byond set

top box cannot detect or

recognise your Smart Card

Make sure that you have the correct Astro

Smart Card and that it is properly inserted If

the messages persist please contact Astro

Customer Service

You have forgotten your PIN

code

Please contact Astro Customer Service to

reset the PIN code

Your Astro Smart Card does

not work with any other Astro

byond set top box that you

may have

Your Astro Smart Card will

work only with the Astro

byond set top box that it

came paired with It can not

be used with any other set

top box

Make sure that your Astro Smart Card is

used only with your Astro byond set top

box

The HDMI output of your

Astro byond set top box does

not seem to be functioning

In order to activate the

HDMI output you need to

subscribe to HD channels

Make sure that the Astro Smart Card is

inserted into your Astro byond set top box

If the problem still persists please contact

Astro Customer Service

The HDMI cable may not be

connected properly

Please ensure that the HDMI cable is

connected properly at each end

Your TV may be unable to

communicate properly withthe HDMI input

Turn the TV off and on

Your HD channels show

lsquoServices currently not

availablersquo while your other

channels are OK

Your Astro byond set top

box needs to be installed

properly without the use of

any cable splitters

Please call Astro Customer service to have

your Astro byond set top box correctly

installed

When viewing a HD channel

the other set top boxes in

your home no longer work

properly

Your Astro byond set

top box installation and

infrastructure requires it

to have a dedicated signal

source

Disconnect the splitter and connect the

signal source directly to your Astro byond

set top box

NOTE If you experience a problem even after the above checks please contact Astro Customer Service

for further assistance

B427-Installer-Iss1indd 21 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2224

22

SPECIFICATION

Due to continued product improvement this specification may change without notice

GENERAL

Operating voltage 12 V DC 25 A

Power consumption 30 W (max)

Dimensions (W x D x H) 324 mm x 238 mm x 56 mm

Weight 15 kg (packed including accessories)

Operating temperature range +5 degC to +42 degC

Storage temperature range ndash20 degC to +70 degC

REAR983085PANEL CONNECTORSDC POWER 12 V DC 25 A

SAT-IN (satellite dish input) F-type female

AUDIO LEFT and RIGHT 2 x phono audio-out sockets

VIDEO Phono composite video-out socket

COMPONENT VIDEO Y Pb Pr 3 x RCA (phono) component video-out sockets

DIGITAL AUDIO Coaxial SPDIF connector RCACinch (female)

HDMI HDMI interface

USB 20 Host Port (Type A) (for future use)

NETWORK PORT RJ45 female (for future use)

FRONT983085PANEL CONNECTOR

USB 20 (for future use)

B427-Installer-Iss1indd 22 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2324

23

NOTICES

Astro is a trademark of MEASAT Broadcast Network Systems Sdn Bhd (240064-A)

This product incorporates copyright protection technology that is protected by US patents and other

intellectual property rights Use of this copyright protection technology must be authorized by Macrovision

and is intended for home and other limited pay-per-view uses only unless otherwise authorized by

Macrovision Reverse engineering or disassembly is prohibited

HDMI the HDMI Logo and High-DefinitionMultimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC

Other trademarks listed herein are the property of their respective owners

OPEN SOURCE SOFTWARE

Certain components of the software contained in this product are subject to either

(i) the GNU General Public Licence (ldquoGPLrdquo)

(ii) the GNU Lesser General Public Licence (ldquoLGPLrdquo) or

(iii) OpenSSL license

In compliance with the GPL and LGPL Pace makes the source code of the Linux software libraries and

associated utilities it uses together with its modifications (if any) available to the public in source code format httpwwwpacecomopensourcerequest

OPEN SOURCE LICENSES

The software contained in this product may be covered by certain components consisting of free software or

open source software A list of these components and a copy of the relevant copyright notices and license

term notices that are required by such licenses are available at this web page

httpwwwpacecomopensourcelicense

This list may change from time to time and may depend on the model of product or the version of software

you have received If you are unable to access this web page and wish to have a copy of this list please

contact the Open Source Administrator at Pace plc Victoria Road Saltaire West Yorkshire BD18 3LF United

Kingdom To the extent the terms of these open source or free software l icenses prohibit any of the restrictionsin any end user license included with the product such restrictions will not apply to the applicable open

source or free software component

COPYRIGHT

This document is copyrighted and may not in whole or part be copied photocopied reproduced translated

or reduced to any electronic or machine-readable form without prior consent in writing from MEASAT

Broadcast Network Systems Sdn Bhd

copy 2009 MEASAT Broadcast Network Systems Sdn Bhd

All rights reserved

B427-Installer-Iss1indd 23 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2424

24

NOTES

Page 14: Setting Up the Astro B.yond Box

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1424

14

DIGITAL AUDIO SETTINGS

You can access the Digital Audio Settings by navigating through the following screens

Home gt Settings gt Your Settings gt Digital Audio Settings

The audio quality will depend on the Digital Audio Settings and the type of audio output used as shown

below

Channel type Digital Audio Setting Rear-panel audio outputs

HDMI Digital Audio Audio L amp R

Channel with

Dolby

Dolby Digital 51

(Digital Only)

Dolby Digital Dolby Digital No audio

Stereo

(Analogue and Digital)

Stereo Stereo Stereo

Channel without

Dolby

Dolby Digital 51

(Digital Only)

Stereo Stereo Stereo

Stereo

(Analogue and Digital)

Stereo Stereo Stereo

If you notice that the audio is not in sync with the video you may set the time delay accordingly to

compensate for this delay

B427-Installer-Iss1indd 14 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1524

15

YOUR REMOTE CONTROL

back

To return to the last-viewed

channel or to step back

through on-screen menus

standby (S)

To switch your Astro byond

set top box into or out of

standby

ok

To confirm a choice

or save settings

ch+ and chndash

To change channels by

stepping through them

To move around the on-screen

menus and displays

regbuttons for handling

recordings

G Rewind

K PauseB Play

L Stop

F Fast-forward

indicator

Lights up red to show that the

remote control is controlling

your Astro byond set top box

colour buttons

number buttons

To key in channel numbers to

change channel

To type in words on certain

on-screen displays

vol+ and volndash

To change the volume

Z

To turn sound off and on

I-II c

To select soundtrackand display subtitles To toggle between TV Aspect

Ratio settings (see page 12)

To remove on-screen menus

and return to normal viewing

tv

To launch TV guide

info

To display Channel Info

To display the synopsis in

Channel Pilot

Also used for some interactive

services

tv standby (S)

To switch TV into or

out of standby

To start recording

to an external hard disk

av

To cycle through TV inputs

For future use

apps

To launch interactive

applications

fav

To cycle through

favourite channels

home

To launch the Home menu

radio

To switch to the

radio channels

B427-Installer-Iss1indd 15 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1624

16

YOUR REMOTE CONTROL

CONTROLLING YOUR TVrsquoS FEATURES WITH YOUR REMOTE CONTROLYou can use your remote control to control some of your TVrsquos features after you press the tv button Then you

can

bull turn your TV onoff using the tv S button

bull adjust the volume using vol+ and volndash

bull mute the volume using theZ button

bull select AV channels using the av button

First you must configure your remote control to use the correct TV Code for your brand of TV You can either

set the code yourself (Option 1) or let your remote control search for the correct code (Option 2)

The volume control and mute is by default set to control your Astro byond set top box even if the remotehas been set up properly Holding down ok and vol+ until the remote blinks twice will allow you to control

your TVrsquos volume To revert the remote to controlling your Astro byond set top boxrsquos volume hold down the

ok and vol- until the remote blinks 4 times

OPTION 1

1 Hold down tv S and ok together until the indicator blinks twice

2 Use the number buttons to enter a 4-digit TV Code for your brand of TV (see table on page 17)

3 If the code you entered is valid the indicator blinks twice

4 Verify if the other controllable TV functions are functioning

NOTE If the TV Code is invalid or you press an incorrect button the indicator blinks once for alonger period The previous settings are restored and the setup routine ends

OPTION 2

1 Hold down tvS and ok together until the indicator blinks twice

2 Press 9 ndash 9 ndash 1 The indicator will blink twice again

3 Press tv S button Aim the remote at the TV and press ch+

4 If the TV does not turn off after 3 seconds press ch+ again Keep repeating this until it the TV turns off If

the remote blinks 3 times after pressing ch+ that indicates that the remote has cycled through the entire

database and if you still cannot control your TV your TV is not supported by this remote Once the TV

responds proceed to step 5

5 Press ok The indicator blinks twice to confirm that the TV Code has been set

6 Verify if the other controllable TV functions are functioning

If you do not press any remote control buttons within a 20-second period during either setup

method the previous settings are restored and the setup routine ends

B427-Installer-Iss1indd 16 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1724

17

YOUR REMOTE CONTROL

TV CODESIf a 4-digit code does not work try the next 4-digit code for your brand of TV

Samsung 0060 0812 0618 0178 0587 0009 0093 0556 1235 0108 0037 0217 0264 0370

0072 0156 1208 0766 0226 0814 0216 0290 0821 0163

Sony 1825 1505 0011 1651 0036 0650 1010 0037 0556 0093 0170 0074

Philips 0037 0556 1744 0772 1246 1304 0178 0108 0195 0087 0374 0760 0343 0595

0009 0200 0361 1521

Panasonic 0650 0226 1650 1636 0108 1310 0037 0556 0163 1208 0508 0896 0361 0853

1335 0367 0516 0548 0001

Toshiba 1508 0508 0060 0009 0714 0036 0156 1656 0070 0093 2060 0264 1935 04121164 0618 1582 0650 0821 1704 0217 0109 1457 1916 1908 0698 0037 0736

1556 1037

LG 1423 0001 0178 0037 0556 0876 0370 1768 0377 0009 0714 0060 0217 0108

0216 0290 0163 0606 0109 0698 0715 0823 0829 1556 1191 0247 0367 1681

1539

Pioneer 1260 0760 0011 0170 1457 0698 0109 0163 0037 0287 0556 0428 0370 0343

0361 0486 0512

Sharp 0093 0009 1393 0036 0491 0818 0256 1819 1163 0650 0294 0653 0412 0516

0200 0760 2214

JVC 0653 1818 0036 1153 0606 1653 0371 0508 0731 0683 0192 0218 0418 0093

0650If the brand of your TVrsquos Codes is not listed here please refer to the Astro website

(wwwastrocommy) for additional information

If you wish to clear the current TV Code that is programmed to the remote hold down tvS and ok together

until the indicator blinks twice Follow this up with 9 ndash 7 ndash 7 The indicator will blink twice again The remote

will still be able to control your Astro byond set top box

B427-Installer-Iss1indd 17 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1824

18

ON983085SCREEN MESSAGES

If any of the following on-screen messages appear you may attempt the suggested solutions to resolve it

before contacting Astro Customer Service

On-screen message Possible cause Suggested solution

Please insert your Astro Smart

Card

Your Astro Smart Card is not

inserted in the smart card

slot of your Astro byond set

top box

Please insert your Astro Smart Card into

the smart card slot

Invalid Smart Card Please

insert your Astro Smart Card or

insert your Astro Smart Card

correctly

The smart card is not

inserted properly

Reinsert the smart card correctly

There is a mismatch in the

customer type of the Astro

Smart Card inserted in your

Astro byond set top box

Please insert the Astro Smart Card that

came with your Astro byond set top box

The smart card in your Astro

byond set top box is not an

Astro Smart Card

This channel is not included in

your subscription To subscribe

please call Astro customer

service

Your current subscription

does not include this

channel

Please contact Astro Customer Service if

you are interested in viewing the channel

Your Smart Card is inactivePlease call Astro customer

service to activate

Your Astro Smart Card hasnot been activated or has

been deactivated

Please contact Astro Customer Service toactivate the card Ensure that the smart

card is in your Astro byond set top box

powered up with the signal locked on

The Astro Smart Card has

not been in your Astro

byond set top box for

several months

Leave the Astro Smart Card for a couple of

hours inside the Astro byond set top box

powered up with the signal locked on

You have inserted the wrong

Smart Card Please insert the

correct Smart Card

You have inserted a smart

card from another set top

box Your Astro byond set

top box will work only with

the Astro Smart Card that it

came paired with

Insert the Astro Smart Card that came

paired with your Astro byond set top box

B427-Installer-Iss1indd 18 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1924

19

ON983085SCREEN MESSAGES

On-screen message Possible cause Suggested solution

Services currently not

available

This may be a temporary

condition due to the rain If

this condition persists please

call Astro customer service

The satellite input is not

connected properly

Ensure that the satellite input is

connected properly

The dish is not be aligned

properly

Have an authorized installer align the dish

properly

Booking is not allowed when

Smart Card is removed

The Astro Smart Card is not

inserted in your Astro byond

set top box while you trying

to book a reminder

Insert your Astro Smart Card and retry

booking the reminder

You have already booked

the maximum numbers of

reminders

You have already booked 50

reminders

You can either delete some of the existing

reminders or book new reminders after

the existing reminders have lapsed

The following events start at

the same time Please cancel

one of the events to proceed

You have already set another

programme to start at the

same time thereby causing

a reminder conflict

You can either cancel the current booking

or continue booking a new reminder by

overwriting the old reminder

No favourite channels found You have not assigned any

channels to your favourite

channels list

You can access the Home menu using

the home button on the remote control

You can assign favourite channels bynavigating to

Settings gt User Settings gt Edit Favourites

You have already selected the

maximum number of favourite

channels

You have already selected

30 favourite channels

You need to delete some of your old

favourite channels to add additional

channels

This channel is blocked under

parental control

You have blocked this

channel using the Channel

Block function under

Parental Control

You can either enter the correct PIN code

to view the channel or switch to another

channel

You have already selected the

maximum number of blocked

channels

You have already selected

30 blocked channels

You need to delete some of the old

blocked channels to block

additional channels

B427-Installer-Iss1indd 19 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2024

20

GENERAL PROBLEMS

Problem Possible cause Suggested solution

The display on the front panel

does not light upis not lit

Your Astro byond set top

box is not connected

Make sure the lead from the 12 V power

supply unit is properly plugged into your

Astro byond set top box Check that

the 12 V power supply unit is properly

connected to the mains supply and that

the mains supply is switched on There is no sound and picture

on your TV but your Astro

byond set top boxrsquos front

panel shows the time

Your Astro byond set top

box is still in standbyPress the standby button (S) on your

remote control or your Astro byond set top

boxrsquos front panel Make sure that your TV is

out of standby and the correct AV input has

been selected on the TV

Your remote control does not

operate your Astro byond set

top box

(NOTE if your Astro

byond set top box is out

of standby then the IRindicator light on

itrsquos front panel should

flash when you press the

remote-control buttons)

Your Astro byond set top

box is still in standby

Press the standby button on your remote

control

Something is blocking the

path between your remote

control and your Astro byond

set top boxrsquos front panel

Ensure that nothing is blocking the path

Your remote controlrsquos

batteries need replacing

Replace all the batteries in your remote

control Never throw used batteries into a

fire Dispose of them in an environmentally-

responsible way (see page 2)

There is no sound or picture

or the picture is of poor

quality or looks blocky

Your satellite dish is not

connected properly to your

Astro byond set top box

Make sure that your satellite dish is

connected properly to your Astro byond

set top box

Your TV is not connected

properly to your Astro byondset top box

Make sure that your TV is connected

properly to your Astro byond set top boxyour TV is out of standby and the correct AV

input has been selected on the TV

Your satellite dish is not

pointing in the right

direction or has a faulty LNB

NOTE Severe weather

and heavy cloud cover

can cause this problem

Check the signal-level indicator If it is low

please contact Astro Customer Service for

further assistance

Before attempting to check the connections between your equipment please ensure that you have

disconnected them from the mains supply When you are done checking or reconnecting your equipment

safely reconnect them to the mains supply

B427-Installer-Iss1indd 20 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2124

21

GENERAL PROBLEMS

Problem Possible cause Suggested solution

There are Smart Card error

messages

Your Astro byond set

top box cannot detect or

recognise your Smart Card

Make sure that you have the correct Astro

Smart Card and that it is properly inserted If

the messages persist please contact Astro

Customer Service

You have forgotten your PIN

code

Please contact Astro Customer Service to

reset the PIN code

Your Astro Smart Card does

not work with any other Astro

byond set top box that you

may have

Your Astro Smart Card will

work only with the Astro

byond set top box that it

came paired with It can not

be used with any other set

top box

Make sure that your Astro Smart Card is

used only with your Astro byond set top

box

The HDMI output of your

Astro byond set top box does

not seem to be functioning

In order to activate the

HDMI output you need to

subscribe to HD channels

Make sure that the Astro Smart Card is

inserted into your Astro byond set top box

If the problem still persists please contact

Astro Customer Service

The HDMI cable may not be

connected properly

Please ensure that the HDMI cable is

connected properly at each end

Your TV may be unable to

communicate properly withthe HDMI input

Turn the TV off and on

Your HD channels show

lsquoServices currently not

availablersquo while your other

channels are OK

Your Astro byond set top

box needs to be installed

properly without the use of

any cable splitters

Please call Astro Customer service to have

your Astro byond set top box correctly

installed

When viewing a HD channel

the other set top boxes in

your home no longer work

properly

Your Astro byond set

top box installation and

infrastructure requires it

to have a dedicated signal

source

Disconnect the splitter and connect the

signal source directly to your Astro byond

set top box

NOTE If you experience a problem even after the above checks please contact Astro Customer Service

for further assistance

B427-Installer-Iss1indd 21 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2224

22

SPECIFICATION

Due to continued product improvement this specification may change without notice

GENERAL

Operating voltage 12 V DC 25 A

Power consumption 30 W (max)

Dimensions (W x D x H) 324 mm x 238 mm x 56 mm

Weight 15 kg (packed including accessories)

Operating temperature range +5 degC to +42 degC

Storage temperature range ndash20 degC to +70 degC

REAR983085PANEL CONNECTORSDC POWER 12 V DC 25 A

SAT-IN (satellite dish input) F-type female

AUDIO LEFT and RIGHT 2 x phono audio-out sockets

VIDEO Phono composite video-out socket

COMPONENT VIDEO Y Pb Pr 3 x RCA (phono) component video-out sockets

DIGITAL AUDIO Coaxial SPDIF connector RCACinch (female)

HDMI HDMI interface

USB 20 Host Port (Type A) (for future use)

NETWORK PORT RJ45 female (for future use)

FRONT983085PANEL CONNECTOR

USB 20 (for future use)

B427-Installer-Iss1indd 22 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2324

23

NOTICES

Astro is a trademark of MEASAT Broadcast Network Systems Sdn Bhd (240064-A)

This product incorporates copyright protection technology that is protected by US patents and other

intellectual property rights Use of this copyright protection technology must be authorized by Macrovision

and is intended for home and other limited pay-per-view uses only unless otherwise authorized by

Macrovision Reverse engineering or disassembly is prohibited

HDMI the HDMI Logo and High-DefinitionMultimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC

Other trademarks listed herein are the property of their respective owners

OPEN SOURCE SOFTWARE

Certain components of the software contained in this product are subject to either

(i) the GNU General Public Licence (ldquoGPLrdquo)

(ii) the GNU Lesser General Public Licence (ldquoLGPLrdquo) or

(iii) OpenSSL license

In compliance with the GPL and LGPL Pace makes the source code of the Linux software libraries and

associated utilities it uses together with its modifications (if any) available to the public in source code format httpwwwpacecomopensourcerequest

OPEN SOURCE LICENSES

The software contained in this product may be covered by certain components consisting of free software or

open source software A list of these components and a copy of the relevant copyright notices and license

term notices that are required by such licenses are available at this web page

httpwwwpacecomopensourcelicense

This list may change from time to time and may depend on the model of product or the version of software

you have received If you are unable to access this web page and wish to have a copy of this list please

contact the Open Source Administrator at Pace plc Victoria Road Saltaire West Yorkshire BD18 3LF United

Kingdom To the extent the terms of these open source or free software l icenses prohibit any of the restrictionsin any end user license included with the product such restrictions will not apply to the applicable open

source or free software component

COPYRIGHT

This document is copyrighted and may not in whole or part be copied photocopied reproduced translated

or reduced to any electronic or machine-readable form without prior consent in writing from MEASAT

Broadcast Network Systems Sdn Bhd

copy 2009 MEASAT Broadcast Network Systems Sdn Bhd

All rights reserved

B427-Installer-Iss1indd 23 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2424

24

NOTES

Page 15: Setting Up the Astro B.yond Box

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1524

15

YOUR REMOTE CONTROL

back

To return to the last-viewed

channel or to step back

through on-screen menus

standby (S)

To switch your Astro byond

set top box into or out of

standby

ok

To confirm a choice

or save settings

ch+ and chndash

To change channels by

stepping through them

To move around the on-screen

menus and displays

regbuttons for handling

recordings

G Rewind

K PauseB Play

L Stop

F Fast-forward

indicator

Lights up red to show that the

remote control is controlling

your Astro byond set top box

colour buttons

number buttons

To key in channel numbers to

change channel

To type in words on certain

on-screen displays

vol+ and volndash

To change the volume

Z

To turn sound off and on

I-II c

To select soundtrackand display subtitles To toggle between TV Aspect

Ratio settings (see page 12)

To remove on-screen menus

and return to normal viewing

tv

To launch TV guide

info

To display Channel Info

To display the synopsis in

Channel Pilot

Also used for some interactive

services

tv standby (S)

To switch TV into or

out of standby

To start recording

to an external hard disk

av

To cycle through TV inputs

For future use

apps

To launch interactive

applications

fav

To cycle through

favourite channels

home

To launch the Home menu

radio

To switch to the

radio channels

B427-Installer-Iss1indd 15 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1624

16

YOUR REMOTE CONTROL

CONTROLLING YOUR TVrsquoS FEATURES WITH YOUR REMOTE CONTROLYou can use your remote control to control some of your TVrsquos features after you press the tv button Then you

can

bull turn your TV onoff using the tv S button

bull adjust the volume using vol+ and volndash

bull mute the volume using theZ button

bull select AV channels using the av button

First you must configure your remote control to use the correct TV Code for your brand of TV You can either

set the code yourself (Option 1) or let your remote control search for the correct code (Option 2)

The volume control and mute is by default set to control your Astro byond set top box even if the remotehas been set up properly Holding down ok and vol+ until the remote blinks twice will allow you to control

your TVrsquos volume To revert the remote to controlling your Astro byond set top boxrsquos volume hold down the

ok and vol- until the remote blinks 4 times

OPTION 1

1 Hold down tv S and ok together until the indicator blinks twice

2 Use the number buttons to enter a 4-digit TV Code for your brand of TV (see table on page 17)

3 If the code you entered is valid the indicator blinks twice

4 Verify if the other controllable TV functions are functioning

NOTE If the TV Code is invalid or you press an incorrect button the indicator blinks once for alonger period The previous settings are restored and the setup routine ends

OPTION 2

1 Hold down tvS and ok together until the indicator blinks twice

2 Press 9 ndash 9 ndash 1 The indicator will blink twice again

3 Press tv S button Aim the remote at the TV and press ch+

4 If the TV does not turn off after 3 seconds press ch+ again Keep repeating this until it the TV turns off If

the remote blinks 3 times after pressing ch+ that indicates that the remote has cycled through the entire

database and if you still cannot control your TV your TV is not supported by this remote Once the TV

responds proceed to step 5

5 Press ok The indicator blinks twice to confirm that the TV Code has been set

6 Verify if the other controllable TV functions are functioning

If you do not press any remote control buttons within a 20-second period during either setup

method the previous settings are restored and the setup routine ends

B427-Installer-Iss1indd 16 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1724

17

YOUR REMOTE CONTROL

TV CODESIf a 4-digit code does not work try the next 4-digit code for your brand of TV

Samsung 0060 0812 0618 0178 0587 0009 0093 0556 1235 0108 0037 0217 0264 0370

0072 0156 1208 0766 0226 0814 0216 0290 0821 0163

Sony 1825 1505 0011 1651 0036 0650 1010 0037 0556 0093 0170 0074

Philips 0037 0556 1744 0772 1246 1304 0178 0108 0195 0087 0374 0760 0343 0595

0009 0200 0361 1521

Panasonic 0650 0226 1650 1636 0108 1310 0037 0556 0163 1208 0508 0896 0361 0853

1335 0367 0516 0548 0001

Toshiba 1508 0508 0060 0009 0714 0036 0156 1656 0070 0093 2060 0264 1935 04121164 0618 1582 0650 0821 1704 0217 0109 1457 1916 1908 0698 0037 0736

1556 1037

LG 1423 0001 0178 0037 0556 0876 0370 1768 0377 0009 0714 0060 0217 0108

0216 0290 0163 0606 0109 0698 0715 0823 0829 1556 1191 0247 0367 1681

1539

Pioneer 1260 0760 0011 0170 1457 0698 0109 0163 0037 0287 0556 0428 0370 0343

0361 0486 0512

Sharp 0093 0009 1393 0036 0491 0818 0256 1819 1163 0650 0294 0653 0412 0516

0200 0760 2214

JVC 0653 1818 0036 1153 0606 1653 0371 0508 0731 0683 0192 0218 0418 0093

0650If the brand of your TVrsquos Codes is not listed here please refer to the Astro website

(wwwastrocommy) for additional information

If you wish to clear the current TV Code that is programmed to the remote hold down tvS and ok together

until the indicator blinks twice Follow this up with 9 ndash 7 ndash 7 The indicator will blink twice again The remote

will still be able to control your Astro byond set top box

B427-Installer-Iss1indd 17 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1824

18

ON983085SCREEN MESSAGES

If any of the following on-screen messages appear you may attempt the suggested solutions to resolve it

before contacting Astro Customer Service

On-screen message Possible cause Suggested solution

Please insert your Astro Smart

Card

Your Astro Smart Card is not

inserted in the smart card

slot of your Astro byond set

top box

Please insert your Astro Smart Card into

the smart card slot

Invalid Smart Card Please

insert your Astro Smart Card or

insert your Astro Smart Card

correctly

The smart card is not

inserted properly

Reinsert the smart card correctly

There is a mismatch in the

customer type of the Astro

Smart Card inserted in your

Astro byond set top box

Please insert the Astro Smart Card that

came with your Astro byond set top box

The smart card in your Astro

byond set top box is not an

Astro Smart Card

This channel is not included in

your subscription To subscribe

please call Astro customer

service

Your current subscription

does not include this

channel

Please contact Astro Customer Service if

you are interested in viewing the channel

Your Smart Card is inactivePlease call Astro customer

service to activate

Your Astro Smart Card hasnot been activated or has

been deactivated

Please contact Astro Customer Service toactivate the card Ensure that the smart

card is in your Astro byond set top box

powered up with the signal locked on

The Astro Smart Card has

not been in your Astro

byond set top box for

several months

Leave the Astro Smart Card for a couple of

hours inside the Astro byond set top box

powered up with the signal locked on

You have inserted the wrong

Smart Card Please insert the

correct Smart Card

You have inserted a smart

card from another set top

box Your Astro byond set

top box will work only with

the Astro Smart Card that it

came paired with

Insert the Astro Smart Card that came

paired with your Astro byond set top box

B427-Installer-Iss1indd 18 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1924

19

ON983085SCREEN MESSAGES

On-screen message Possible cause Suggested solution

Services currently not

available

This may be a temporary

condition due to the rain If

this condition persists please

call Astro customer service

The satellite input is not

connected properly

Ensure that the satellite input is

connected properly

The dish is not be aligned

properly

Have an authorized installer align the dish

properly

Booking is not allowed when

Smart Card is removed

The Astro Smart Card is not

inserted in your Astro byond

set top box while you trying

to book a reminder

Insert your Astro Smart Card and retry

booking the reminder

You have already booked

the maximum numbers of

reminders

You have already booked 50

reminders

You can either delete some of the existing

reminders or book new reminders after

the existing reminders have lapsed

The following events start at

the same time Please cancel

one of the events to proceed

You have already set another

programme to start at the

same time thereby causing

a reminder conflict

You can either cancel the current booking

or continue booking a new reminder by

overwriting the old reminder

No favourite channels found You have not assigned any

channels to your favourite

channels list

You can access the Home menu using

the home button on the remote control

You can assign favourite channels bynavigating to

Settings gt User Settings gt Edit Favourites

You have already selected the

maximum number of favourite

channels

You have already selected

30 favourite channels

You need to delete some of your old

favourite channels to add additional

channels

This channel is blocked under

parental control

You have blocked this

channel using the Channel

Block function under

Parental Control

You can either enter the correct PIN code

to view the channel or switch to another

channel

You have already selected the

maximum number of blocked

channels

You have already selected

30 blocked channels

You need to delete some of the old

blocked channels to block

additional channels

B427-Installer-Iss1indd 19 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2024

20

GENERAL PROBLEMS

Problem Possible cause Suggested solution

The display on the front panel

does not light upis not lit

Your Astro byond set top

box is not connected

Make sure the lead from the 12 V power

supply unit is properly plugged into your

Astro byond set top box Check that

the 12 V power supply unit is properly

connected to the mains supply and that

the mains supply is switched on There is no sound and picture

on your TV but your Astro

byond set top boxrsquos front

panel shows the time

Your Astro byond set top

box is still in standbyPress the standby button (S) on your

remote control or your Astro byond set top

boxrsquos front panel Make sure that your TV is

out of standby and the correct AV input has

been selected on the TV

Your remote control does not

operate your Astro byond set

top box

(NOTE if your Astro

byond set top box is out

of standby then the IRindicator light on

itrsquos front panel should

flash when you press the

remote-control buttons)

Your Astro byond set top

box is still in standby

Press the standby button on your remote

control

Something is blocking the

path between your remote

control and your Astro byond

set top boxrsquos front panel

Ensure that nothing is blocking the path

Your remote controlrsquos

batteries need replacing

Replace all the batteries in your remote

control Never throw used batteries into a

fire Dispose of them in an environmentally-

responsible way (see page 2)

There is no sound or picture

or the picture is of poor

quality or looks blocky

Your satellite dish is not

connected properly to your

Astro byond set top box

Make sure that your satellite dish is

connected properly to your Astro byond

set top box

Your TV is not connected

properly to your Astro byondset top box

Make sure that your TV is connected

properly to your Astro byond set top boxyour TV is out of standby and the correct AV

input has been selected on the TV

Your satellite dish is not

pointing in the right

direction or has a faulty LNB

NOTE Severe weather

and heavy cloud cover

can cause this problem

Check the signal-level indicator If it is low

please contact Astro Customer Service for

further assistance

Before attempting to check the connections between your equipment please ensure that you have

disconnected them from the mains supply When you are done checking or reconnecting your equipment

safely reconnect them to the mains supply

B427-Installer-Iss1indd 20 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2124

21

GENERAL PROBLEMS

Problem Possible cause Suggested solution

There are Smart Card error

messages

Your Astro byond set

top box cannot detect or

recognise your Smart Card

Make sure that you have the correct Astro

Smart Card and that it is properly inserted If

the messages persist please contact Astro

Customer Service

You have forgotten your PIN

code

Please contact Astro Customer Service to

reset the PIN code

Your Astro Smart Card does

not work with any other Astro

byond set top box that you

may have

Your Astro Smart Card will

work only with the Astro

byond set top box that it

came paired with It can not

be used with any other set

top box

Make sure that your Astro Smart Card is

used only with your Astro byond set top

box

The HDMI output of your

Astro byond set top box does

not seem to be functioning

In order to activate the

HDMI output you need to

subscribe to HD channels

Make sure that the Astro Smart Card is

inserted into your Astro byond set top box

If the problem still persists please contact

Astro Customer Service

The HDMI cable may not be

connected properly

Please ensure that the HDMI cable is

connected properly at each end

Your TV may be unable to

communicate properly withthe HDMI input

Turn the TV off and on

Your HD channels show

lsquoServices currently not

availablersquo while your other

channels are OK

Your Astro byond set top

box needs to be installed

properly without the use of

any cable splitters

Please call Astro Customer service to have

your Astro byond set top box correctly

installed

When viewing a HD channel

the other set top boxes in

your home no longer work

properly

Your Astro byond set

top box installation and

infrastructure requires it

to have a dedicated signal

source

Disconnect the splitter and connect the

signal source directly to your Astro byond

set top box

NOTE If you experience a problem even after the above checks please contact Astro Customer Service

for further assistance

B427-Installer-Iss1indd 21 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2224

22

SPECIFICATION

Due to continued product improvement this specification may change without notice

GENERAL

Operating voltage 12 V DC 25 A

Power consumption 30 W (max)

Dimensions (W x D x H) 324 mm x 238 mm x 56 mm

Weight 15 kg (packed including accessories)

Operating temperature range +5 degC to +42 degC

Storage temperature range ndash20 degC to +70 degC

REAR983085PANEL CONNECTORSDC POWER 12 V DC 25 A

SAT-IN (satellite dish input) F-type female

AUDIO LEFT and RIGHT 2 x phono audio-out sockets

VIDEO Phono composite video-out socket

COMPONENT VIDEO Y Pb Pr 3 x RCA (phono) component video-out sockets

DIGITAL AUDIO Coaxial SPDIF connector RCACinch (female)

HDMI HDMI interface

USB 20 Host Port (Type A) (for future use)

NETWORK PORT RJ45 female (for future use)

FRONT983085PANEL CONNECTOR

USB 20 (for future use)

B427-Installer-Iss1indd 22 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2324

23

NOTICES

Astro is a trademark of MEASAT Broadcast Network Systems Sdn Bhd (240064-A)

This product incorporates copyright protection technology that is protected by US patents and other

intellectual property rights Use of this copyright protection technology must be authorized by Macrovision

and is intended for home and other limited pay-per-view uses only unless otherwise authorized by

Macrovision Reverse engineering or disassembly is prohibited

HDMI the HDMI Logo and High-DefinitionMultimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC

Other trademarks listed herein are the property of their respective owners

OPEN SOURCE SOFTWARE

Certain components of the software contained in this product are subject to either

(i) the GNU General Public Licence (ldquoGPLrdquo)

(ii) the GNU Lesser General Public Licence (ldquoLGPLrdquo) or

(iii) OpenSSL license

In compliance with the GPL and LGPL Pace makes the source code of the Linux software libraries and

associated utilities it uses together with its modifications (if any) available to the public in source code format httpwwwpacecomopensourcerequest

OPEN SOURCE LICENSES

The software contained in this product may be covered by certain components consisting of free software or

open source software A list of these components and a copy of the relevant copyright notices and license

term notices that are required by such licenses are available at this web page

httpwwwpacecomopensourcelicense

This list may change from time to time and may depend on the model of product or the version of software

you have received If you are unable to access this web page and wish to have a copy of this list please

contact the Open Source Administrator at Pace plc Victoria Road Saltaire West Yorkshire BD18 3LF United

Kingdom To the extent the terms of these open source or free software l icenses prohibit any of the restrictionsin any end user license included with the product such restrictions will not apply to the applicable open

source or free software component

COPYRIGHT

This document is copyrighted and may not in whole or part be copied photocopied reproduced translated

or reduced to any electronic or machine-readable form without prior consent in writing from MEASAT

Broadcast Network Systems Sdn Bhd

copy 2009 MEASAT Broadcast Network Systems Sdn Bhd

All rights reserved

B427-Installer-Iss1indd 23 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2424

24

NOTES

Page 16: Setting Up the Astro B.yond Box

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1624

16

YOUR REMOTE CONTROL

CONTROLLING YOUR TVrsquoS FEATURES WITH YOUR REMOTE CONTROLYou can use your remote control to control some of your TVrsquos features after you press the tv button Then you

can

bull turn your TV onoff using the tv S button

bull adjust the volume using vol+ and volndash

bull mute the volume using theZ button

bull select AV channels using the av button

First you must configure your remote control to use the correct TV Code for your brand of TV You can either

set the code yourself (Option 1) or let your remote control search for the correct code (Option 2)

The volume control and mute is by default set to control your Astro byond set top box even if the remotehas been set up properly Holding down ok and vol+ until the remote blinks twice will allow you to control

your TVrsquos volume To revert the remote to controlling your Astro byond set top boxrsquos volume hold down the

ok and vol- until the remote blinks 4 times

OPTION 1

1 Hold down tv S and ok together until the indicator blinks twice

2 Use the number buttons to enter a 4-digit TV Code for your brand of TV (see table on page 17)

3 If the code you entered is valid the indicator blinks twice

4 Verify if the other controllable TV functions are functioning

NOTE If the TV Code is invalid or you press an incorrect button the indicator blinks once for alonger period The previous settings are restored and the setup routine ends

OPTION 2

1 Hold down tvS and ok together until the indicator blinks twice

2 Press 9 ndash 9 ndash 1 The indicator will blink twice again

3 Press tv S button Aim the remote at the TV and press ch+

4 If the TV does not turn off after 3 seconds press ch+ again Keep repeating this until it the TV turns off If

the remote blinks 3 times after pressing ch+ that indicates that the remote has cycled through the entire

database and if you still cannot control your TV your TV is not supported by this remote Once the TV

responds proceed to step 5

5 Press ok The indicator blinks twice to confirm that the TV Code has been set

6 Verify if the other controllable TV functions are functioning

If you do not press any remote control buttons within a 20-second period during either setup

method the previous settings are restored and the setup routine ends

B427-Installer-Iss1indd 16 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1724

17

YOUR REMOTE CONTROL

TV CODESIf a 4-digit code does not work try the next 4-digit code for your brand of TV

Samsung 0060 0812 0618 0178 0587 0009 0093 0556 1235 0108 0037 0217 0264 0370

0072 0156 1208 0766 0226 0814 0216 0290 0821 0163

Sony 1825 1505 0011 1651 0036 0650 1010 0037 0556 0093 0170 0074

Philips 0037 0556 1744 0772 1246 1304 0178 0108 0195 0087 0374 0760 0343 0595

0009 0200 0361 1521

Panasonic 0650 0226 1650 1636 0108 1310 0037 0556 0163 1208 0508 0896 0361 0853

1335 0367 0516 0548 0001

Toshiba 1508 0508 0060 0009 0714 0036 0156 1656 0070 0093 2060 0264 1935 04121164 0618 1582 0650 0821 1704 0217 0109 1457 1916 1908 0698 0037 0736

1556 1037

LG 1423 0001 0178 0037 0556 0876 0370 1768 0377 0009 0714 0060 0217 0108

0216 0290 0163 0606 0109 0698 0715 0823 0829 1556 1191 0247 0367 1681

1539

Pioneer 1260 0760 0011 0170 1457 0698 0109 0163 0037 0287 0556 0428 0370 0343

0361 0486 0512

Sharp 0093 0009 1393 0036 0491 0818 0256 1819 1163 0650 0294 0653 0412 0516

0200 0760 2214

JVC 0653 1818 0036 1153 0606 1653 0371 0508 0731 0683 0192 0218 0418 0093

0650If the brand of your TVrsquos Codes is not listed here please refer to the Astro website

(wwwastrocommy) for additional information

If you wish to clear the current TV Code that is programmed to the remote hold down tvS and ok together

until the indicator blinks twice Follow this up with 9 ndash 7 ndash 7 The indicator will blink twice again The remote

will still be able to control your Astro byond set top box

B427-Installer-Iss1indd 17 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1824

18

ON983085SCREEN MESSAGES

If any of the following on-screen messages appear you may attempt the suggested solutions to resolve it

before contacting Astro Customer Service

On-screen message Possible cause Suggested solution

Please insert your Astro Smart

Card

Your Astro Smart Card is not

inserted in the smart card

slot of your Astro byond set

top box

Please insert your Astro Smart Card into

the smart card slot

Invalid Smart Card Please

insert your Astro Smart Card or

insert your Astro Smart Card

correctly

The smart card is not

inserted properly

Reinsert the smart card correctly

There is a mismatch in the

customer type of the Astro

Smart Card inserted in your

Astro byond set top box

Please insert the Astro Smart Card that

came with your Astro byond set top box

The smart card in your Astro

byond set top box is not an

Astro Smart Card

This channel is not included in

your subscription To subscribe

please call Astro customer

service

Your current subscription

does not include this

channel

Please contact Astro Customer Service if

you are interested in viewing the channel

Your Smart Card is inactivePlease call Astro customer

service to activate

Your Astro Smart Card hasnot been activated or has

been deactivated

Please contact Astro Customer Service toactivate the card Ensure that the smart

card is in your Astro byond set top box

powered up with the signal locked on

The Astro Smart Card has

not been in your Astro

byond set top box for

several months

Leave the Astro Smart Card for a couple of

hours inside the Astro byond set top box

powered up with the signal locked on

You have inserted the wrong

Smart Card Please insert the

correct Smart Card

You have inserted a smart

card from another set top

box Your Astro byond set

top box will work only with

the Astro Smart Card that it

came paired with

Insert the Astro Smart Card that came

paired with your Astro byond set top box

B427-Installer-Iss1indd 18 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1924

19

ON983085SCREEN MESSAGES

On-screen message Possible cause Suggested solution

Services currently not

available

This may be a temporary

condition due to the rain If

this condition persists please

call Astro customer service

The satellite input is not

connected properly

Ensure that the satellite input is

connected properly

The dish is not be aligned

properly

Have an authorized installer align the dish

properly

Booking is not allowed when

Smart Card is removed

The Astro Smart Card is not

inserted in your Astro byond

set top box while you trying

to book a reminder

Insert your Astro Smart Card and retry

booking the reminder

You have already booked

the maximum numbers of

reminders

You have already booked 50

reminders

You can either delete some of the existing

reminders or book new reminders after

the existing reminders have lapsed

The following events start at

the same time Please cancel

one of the events to proceed

You have already set another

programme to start at the

same time thereby causing

a reminder conflict

You can either cancel the current booking

or continue booking a new reminder by

overwriting the old reminder

No favourite channels found You have not assigned any

channels to your favourite

channels list

You can access the Home menu using

the home button on the remote control

You can assign favourite channels bynavigating to

Settings gt User Settings gt Edit Favourites

You have already selected the

maximum number of favourite

channels

You have already selected

30 favourite channels

You need to delete some of your old

favourite channels to add additional

channels

This channel is blocked under

parental control

You have blocked this

channel using the Channel

Block function under

Parental Control

You can either enter the correct PIN code

to view the channel or switch to another

channel

You have already selected the

maximum number of blocked

channels

You have already selected

30 blocked channels

You need to delete some of the old

blocked channels to block

additional channels

B427-Installer-Iss1indd 19 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2024

20

GENERAL PROBLEMS

Problem Possible cause Suggested solution

The display on the front panel

does not light upis not lit

Your Astro byond set top

box is not connected

Make sure the lead from the 12 V power

supply unit is properly plugged into your

Astro byond set top box Check that

the 12 V power supply unit is properly

connected to the mains supply and that

the mains supply is switched on There is no sound and picture

on your TV but your Astro

byond set top boxrsquos front

panel shows the time

Your Astro byond set top

box is still in standbyPress the standby button (S) on your

remote control or your Astro byond set top

boxrsquos front panel Make sure that your TV is

out of standby and the correct AV input has

been selected on the TV

Your remote control does not

operate your Astro byond set

top box

(NOTE if your Astro

byond set top box is out

of standby then the IRindicator light on

itrsquos front panel should

flash when you press the

remote-control buttons)

Your Astro byond set top

box is still in standby

Press the standby button on your remote

control

Something is blocking the

path between your remote

control and your Astro byond

set top boxrsquos front panel

Ensure that nothing is blocking the path

Your remote controlrsquos

batteries need replacing

Replace all the batteries in your remote

control Never throw used batteries into a

fire Dispose of them in an environmentally-

responsible way (see page 2)

There is no sound or picture

or the picture is of poor

quality or looks blocky

Your satellite dish is not

connected properly to your

Astro byond set top box

Make sure that your satellite dish is

connected properly to your Astro byond

set top box

Your TV is not connected

properly to your Astro byondset top box

Make sure that your TV is connected

properly to your Astro byond set top boxyour TV is out of standby and the correct AV

input has been selected on the TV

Your satellite dish is not

pointing in the right

direction or has a faulty LNB

NOTE Severe weather

and heavy cloud cover

can cause this problem

Check the signal-level indicator If it is low

please contact Astro Customer Service for

further assistance

Before attempting to check the connections between your equipment please ensure that you have

disconnected them from the mains supply When you are done checking or reconnecting your equipment

safely reconnect them to the mains supply

B427-Installer-Iss1indd 20 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2124

21

GENERAL PROBLEMS

Problem Possible cause Suggested solution

There are Smart Card error

messages

Your Astro byond set

top box cannot detect or

recognise your Smart Card

Make sure that you have the correct Astro

Smart Card and that it is properly inserted If

the messages persist please contact Astro

Customer Service

You have forgotten your PIN

code

Please contact Astro Customer Service to

reset the PIN code

Your Astro Smart Card does

not work with any other Astro

byond set top box that you

may have

Your Astro Smart Card will

work only with the Astro

byond set top box that it

came paired with It can not

be used with any other set

top box

Make sure that your Astro Smart Card is

used only with your Astro byond set top

box

The HDMI output of your

Astro byond set top box does

not seem to be functioning

In order to activate the

HDMI output you need to

subscribe to HD channels

Make sure that the Astro Smart Card is

inserted into your Astro byond set top box

If the problem still persists please contact

Astro Customer Service

The HDMI cable may not be

connected properly

Please ensure that the HDMI cable is

connected properly at each end

Your TV may be unable to

communicate properly withthe HDMI input

Turn the TV off and on

Your HD channels show

lsquoServices currently not

availablersquo while your other

channels are OK

Your Astro byond set top

box needs to be installed

properly without the use of

any cable splitters

Please call Astro Customer service to have

your Astro byond set top box correctly

installed

When viewing a HD channel

the other set top boxes in

your home no longer work

properly

Your Astro byond set

top box installation and

infrastructure requires it

to have a dedicated signal

source

Disconnect the splitter and connect the

signal source directly to your Astro byond

set top box

NOTE If you experience a problem even after the above checks please contact Astro Customer Service

for further assistance

B427-Installer-Iss1indd 21 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2224

22

SPECIFICATION

Due to continued product improvement this specification may change without notice

GENERAL

Operating voltage 12 V DC 25 A

Power consumption 30 W (max)

Dimensions (W x D x H) 324 mm x 238 mm x 56 mm

Weight 15 kg (packed including accessories)

Operating temperature range +5 degC to +42 degC

Storage temperature range ndash20 degC to +70 degC

REAR983085PANEL CONNECTORSDC POWER 12 V DC 25 A

SAT-IN (satellite dish input) F-type female

AUDIO LEFT and RIGHT 2 x phono audio-out sockets

VIDEO Phono composite video-out socket

COMPONENT VIDEO Y Pb Pr 3 x RCA (phono) component video-out sockets

DIGITAL AUDIO Coaxial SPDIF connector RCACinch (female)

HDMI HDMI interface

USB 20 Host Port (Type A) (for future use)

NETWORK PORT RJ45 female (for future use)

FRONT983085PANEL CONNECTOR

USB 20 (for future use)

B427-Installer-Iss1indd 22 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2324

23

NOTICES

Astro is a trademark of MEASAT Broadcast Network Systems Sdn Bhd (240064-A)

This product incorporates copyright protection technology that is protected by US patents and other

intellectual property rights Use of this copyright protection technology must be authorized by Macrovision

and is intended for home and other limited pay-per-view uses only unless otherwise authorized by

Macrovision Reverse engineering or disassembly is prohibited

HDMI the HDMI Logo and High-DefinitionMultimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC

Other trademarks listed herein are the property of their respective owners

OPEN SOURCE SOFTWARE

Certain components of the software contained in this product are subject to either

(i) the GNU General Public Licence (ldquoGPLrdquo)

(ii) the GNU Lesser General Public Licence (ldquoLGPLrdquo) or

(iii) OpenSSL license

In compliance with the GPL and LGPL Pace makes the source code of the Linux software libraries and

associated utilities it uses together with its modifications (if any) available to the public in source code format httpwwwpacecomopensourcerequest

OPEN SOURCE LICENSES

The software contained in this product may be covered by certain components consisting of free software or

open source software A list of these components and a copy of the relevant copyright notices and license

term notices that are required by such licenses are available at this web page

httpwwwpacecomopensourcelicense

This list may change from time to time and may depend on the model of product or the version of software

you have received If you are unable to access this web page and wish to have a copy of this list please

contact the Open Source Administrator at Pace plc Victoria Road Saltaire West Yorkshire BD18 3LF United

Kingdom To the extent the terms of these open source or free software l icenses prohibit any of the restrictionsin any end user license included with the product such restrictions will not apply to the applicable open

source or free software component

COPYRIGHT

This document is copyrighted and may not in whole or part be copied photocopied reproduced translated

or reduced to any electronic or machine-readable form without prior consent in writing from MEASAT

Broadcast Network Systems Sdn Bhd

copy 2009 MEASAT Broadcast Network Systems Sdn Bhd

All rights reserved

B427-Installer-Iss1indd 23 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2424

24

NOTES

Page 17: Setting Up the Astro B.yond Box

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1724

17

YOUR REMOTE CONTROL

TV CODESIf a 4-digit code does not work try the next 4-digit code for your brand of TV

Samsung 0060 0812 0618 0178 0587 0009 0093 0556 1235 0108 0037 0217 0264 0370

0072 0156 1208 0766 0226 0814 0216 0290 0821 0163

Sony 1825 1505 0011 1651 0036 0650 1010 0037 0556 0093 0170 0074

Philips 0037 0556 1744 0772 1246 1304 0178 0108 0195 0087 0374 0760 0343 0595

0009 0200 0361 1521

Panasonic 0650 0226 1650 1636 0108 1310 0037 0556 0163 1208 0508 0896 0361 0853

1335 0367 0516 0548 0001

Toshiba 1508 0508 0060 0009 0714 0036 0156 1656 0070 0093 2060 0264 1935 04121164 0618 1582 0650 0821 1704 0217 0109 1457 1916 1908 0698 0037 0736

1556 1037

LG 1423 0001 0178 0037 0556 0876 0370 1768 0377 0009 0714 0060 0217 0108

0216 0290 0163 0606 0109 0698 0715 0823 0829 1556 1191 0247 0367 1681

1539

Pioneer 1260 0760 0011 0170 1457 0698 0109 0163 0037 0287 0556 0428 0370 0343

0361 0486 0512

Sharp 0093 0009 1393 0036 0491 0818 0256 1819 1163 0650 0294 0653 0412 0516

0200 0760 2214

JVC 0653 1818 0036 1153 0606 1653 0371 0508 0731 0683 0192 0218 0418 0093

0650If the brand of your TVrsquos Codes is not listed here please refer to the Astro website

(wwwastrocommy) for additional information

If you wish to clear the current TV Code that is programmed to the remote hold down tvS and ok together

until the indicator blinks twice Follow this up with 9 ndash 7 ndash 7 The indicator will blink twice again The remote

will still be able to control your Astro byond set top box

B427-Installer-Iss1indd 17 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1824

18

ON983085SCREEN MESSAGES

If any of the following on-screen messages appear you may attempt the suggested solutions to resolve it

before contacting Astro Customer Service

On-screen message Possible cause Suggested solution

Please insert your Astro Smart

Card

Your Astro Smart Card is not

inserted in the smart card

slot of your Astro byond set

top box

Please insert your Astro Smart Card into

the smart card slot

Invalid Smart Card Please

insert your Astro Smart Card or

insert your Astro Smart Card

correctly

The smart card is not

inserted properly

Reinsert the smart card correctly

There is a mismatch in the

customer type of the Astro

Smart Card inserted in your

Astro byond set top box

Please insert the Astro Smart Card that

came with your Astro byond set top box

The smart card in your Astro

byond set top box is not an

Astro Smart Card

This channel is not included in

your subscription To subscribe

please call Astro customer

service

Your current subscription

does not include this

channel

Please contact Astro Customer Service if

you are interested in viewing the channel

Your Smart Card is inactivePlease call Astro customer

service to activate

Your Astro Smart Card hasnot been activated or has

been deactivated

Please contact Astro Customer Service toactivate the card Ensure that the smart

card is in your Astro byond set top box

powered up with the signal locked on

The Astro Smart Card has

not been in your Astro

byond set top box for

several months

Leave the Astro Smart Card for a couple of

hours inside the Astro byond set top box

powered up with the signal locked on

You have inserted the wrong

Smart Card Please insert the

correct Smart Card

You have inserted a smart

card from another set top

box Your Astro byond set

top box will work only with

the Astro Smart Card that it

came paired with

Insert the Astro Smart Card that came

paired with your Astro byond set top box

B427-Installer-Iss1indd 18 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1924

19

ON983085SCREEN MESSAGES

On-screen message Possible cause Suggested solution

Services currently not

available

This may be a temporary

condition due to the rain If

this condition persists please

call Astro customer service

The satellite input is not

connected properly

Ensure that the satellite input is

connected properly

The dish is not be aligned

properly

Have an authorized installer align the dish

properly

Booking is not allowed when

Smart Card is removed

The Astro Smart Card is not

inserted in your Astro byond

set top box while you trying

to book a reminder

Insert your Astro Smart Card and retry

booking the reminder

You have already booked

the maximum numbers of

reminders

You have already booked 50

reminders

You can either delete some of the existing

reminders or book new reminders after

the existing reminders have lapsed

The following events start at

the same time Please cancel

one of the events to proceed

You have already set another

programme to start at the

same time thereby causing

a reminder conflict

You can either cancel the current booking

or continue booking a new reminder by

overwriting the old reminder

No favourite channels found You have not assigned any

channels to your favourite

channels list

You can access the Home menu using

the home button on the remote control

You can assign favourite channels bynavigating to

Settings gt User Settings gt Edit Favourites

You have already selected the

maximum number of favourite

channels

You have already selected

30 favourite channels

You need to delete some of your old

favourite channels to add additional

channels

This channel is blocked under

parental control

You have blocked this

channel using the Channel

Block function under

Parental Control

You can either enter the correct PIN code

to view the channel or switch to another

channel

You have already selected the

maximum number of blocked

channels

You have already selected

30 blocked channels

You need to delete some of the old

blocked channels to block

additional channels

B427-Installer-Iss1indd 19 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2024

20

GENERAL PROBLEMS

Problem Possible cause Suggested solution

The display on the front panel

does not light upis not lit

Your Astro byond set top

box is not connected

Make sure the lead from the 12 V power

supply unit is properly plugged into your

Astro byond set top box Check that

the 12 V power supply unit is properly

connected to the mains supply and that

the mains supply is switched on There is no sound and picture

on your TV but your Astro

byond set top boxrsquos front

panel shows the time

Your Astro byond set top

box is still in standbyPress the standby button (S) on your

remote control or your Astro byond set top

boxrsquos front panel Make sure that your TV is

out of standby and the correct AV input has

been selected on the TV

Your remote control does not

operate your Astro byond set

top box

(NOTE if your Astro

byond set top box is out

of standby then the IRindicator light on

itrsquos front panel should

flash when you press the

remote-control buttons)

Your Astro byond set top

box is still in standby

Press the standby button on your remote

control

Something is blocking the

path between your remote

control and your Astro byond

set top boxrsquos front panel

Ensure that nothing is blocking the path

Your remote controlrsquos

batteries need replacing

Replace all the batteries in your remote

control Never throw used batteries into a

fire Dispose of them in an environmentally-

responsible way (see page 2)

There is no sound or picture

or the picture is of poor

quality or looks blocky

Your satellite dish is not

connected properly to your

Astro byond set top box

Make sure that your satellite dish is

connected properly to your Astro byond

set top box

Your TV is not connected

properly to your Astro byondset top box

Make sure that your TV is connected

properly to your Astro byond set top boxyour TV is out of standby and the correct AV

input has been selected on the TV

Your satellite dish is not

pointing in the right

direction or has a faulty LNB

NOTE Severe weather

and heavy cloud cover

can cause this problem

Check the signal-level indicator If it is low

please contact Astro Customer Service for

further assistance

Before attempting to check the connections between your equipment please ensure that you have

disconnected them from the mains supply When you are done checking or reconnecting your equipment

safely reconnect them to the mains supply

B427-Installer-Iss1indd 20 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2124

21

GENERAL PROBLEMS

Problem Possible cause Suggested solution

There are Smart Card error

messages

Your Astro byond set

top box cannot detect or

recognise your Smart Card

Make sure that you have the correct Astro

Smart Card and that it is properly inserted If

the messages persist please contact Astro

Customer Service

You have forgotten your PIN

code

Please contact Astro Customer Service to

reset the PIN code

Your Astro Smart Card does

not work with any other Astro

byond set top box that you

may have

Your Astro Smart Card will

work only with the Astro

byond set top box that it

came paired with It can not

be used with any other set

top box

Make sure that your Astro Smart Card is

used only with your Astro byond set top

box

The HDMI output of your

Astro byond set top box does

not seem to be functioning

In order to activate the

HDMI output you need to

subscribe to HD channels

Make sure that the Astro Smart Card is

inserted into your Astro byond set top box

If the problem still persists please contact

Astro Customer Service

The HDMI cable may not be

connected properly

Please ensure that the HDMI cable is

connected properly at each end

Your TV may be unable to

communicate properly withthe HDMI input

Turn the TV off and on

Your HD channels show

lsquoServices currently not

availablersquo while your other

channels are OK

Your Astro byond set top

box needs to be installed

properly without the use of

any cable splitters

Please call Astro Customer service to have

your Astro byond set top box correctly

installed

When viewing a HD channel

the other set top boxes in

your home no longer work

properly

Your Astro byond set

top box installation and

infrastructure requires it

to have a dedicated signal

source

Disconnect the splitter and connect the

signal source directly to your Astro byond

set top box

NOTE If you experience a problem even after the above checks please contact Astro Customer Service

for further assistance

B427-Installer-Iss1indd 21 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2224

22

SPECIFICATION

Due to continued product improvement this specification may change without notice

GENERAL

Operating voltage 12 V DC 25 A

Power consumption 30 W (max)

Dimensions (W x D x H) 324 mm x 238 mm x 56 mm

Weight 15 kg (packed including accessories)

Operating temperature range +5 degC to +42 degC

Storage temperature range ndash20 degC to +70 degC

REAR983085PANEL CONNECTORSDC POWER 12 V DC 25 A

SAT-IN (satellite dish input) F-type female

AUDIO LEFT and RIGHT 2 x phono audio-out sockets

VIDEO Phono composite video-out socket

COMPONENT VIDEO Y Pb Pr 3 x RCA (phono) component video-out sockets

DIGITAL AUDIO Coaxial SPDIF connector RCACinch (female)

HDMI HDMI interface

USB 20 Host Port (Type A) (for future use)

NETWORK PORT RJ45 female (for future use)

FRONT983085PANEL CONNECTOR

USB 20 (for future use)

B427-Installer-Iss1indd 22 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2324

23

NOTICES

Astro is a trademark of MEASAT Broadcast Network Systems Sdn Bhd (240064-A)

This product incorporates copyright protection technology that is protected by US patents and other

intellectual property rights Use of this copyright protection technology must be authorized by Macrovision

and is intended for home and other limited pay-per-view uses only unless otherwise authorized by

Macrovision Reverse engineering or disassembly is prohibited

HDMI the HDMI Logo and High-DefinitionMultimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC

Other trademarks listed herein are the property of their respective owners

OPEN SOURCE SOFTWARE

Certain components of the software contained in this product are subject to either

(i) the GNU General Public Licence (ldquoGPLrdquo)

(ii) the GNU Lesser General Public Licence (ldquoLGPLrdquo) or

(iii) OpenSSL license

In compliance with the GPL and LGPL Pace makes the source code of the Linux software libraries and

associated utilities it uses together with its modifications (if any) available to the public in source code format httpwwwpacecomopensourcerequest

OPEN SOURCE LICENSES

The software contained in this product may be covered by certain components consisting of free software or

open source software A list of these components and a copy of the relevant copyright notices and license

term notices that are required by such licenses are available at this web page

httpwwwpacecomopensourcelicense

This list may change from time to time and may depend on the model of product or the version of software

you have received If you are unable to access this web page and wish to have a copy of this list please

contact the Open Source Administrator at Pace plc Victoria Road Saltaire West Yorkshire BD18 3LF United

Kingdom To the extent the terms of these open source or free software l icenses prohibit any of the restrictionsin any end user license included with the product such restrictions will not apply to the applicable open

source or free software component

COPYRIGHT

This document is copyrighted and may not in whole or part be copied photocopied reproduced translated

or reduced to any electronic or machine-readable form without prior consent in writing from MEASAT

Broadcast Network Systems Sdn Bhd

copy 2009 MEASAT Broadcast Network Systems Sdn Bhd

All rights reserved

B427-Installer-Iss1indd 23 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2424

24

NOTES

Page 18: Setting Up the Astro B.yond Box

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1824

18

ON983085SCREEN MESSAGES

If any of the following on-screen messages appear you may attempt the suggested solutions to resolve it

before contacting Astro Customer Service

On-screen message Possible cause Suggested solution

Please insert your Astro Smart

Card

Your Astro Smart Card is not

inserted in the smart card

slot of your Astro byond set

top box

Please insert your Astro Smart Card into

the smart card slot

Invalid Smart Card Please

insert your Astro Smart Card or

insert your Astro Smart Card

correctly

The smart card is not

inserted properly

Reinsert the smart card correctly

There is a mismatch in the

customer type of the Astro

Smart Card inserted in your

Astro byond set top box

Please insert the Astro Smart Card that

came with your Astro byond set top box

The smart card in your Astro

byond set top box is not an

Astro Smart Card

This channel is not included in

your subscription To subscribe

please call Astro customer

service

Your current subscription

does not include this

channel

Please contact Astro Customer Service if

you are interested in viewing the channel

Your Smart Card is inactivePlease call Astro customer

service to activate

Your Astro Smart Card hasnot been activated or has

been deactivated

Please contact Astro Customer Service toactivate the card Ensure that the smart

card is in your Astro byond set top box

powered up with the signal locked on

The Astro Smart Card has

not been in your Astro

byond set top box for

several months

Leave the Astro Smart Card for a couple of

hours inside the Astro byond set top box

powered up with the signal locked on

You have inserted the wrong

Smart Card Please insert the

correct Smart Card

You have inserted a smart

card from another set top

box Your Astro byond set

top box will work only with

the Astro Smart Card that it

came paired with

Insert the Astro Smart Card that came

paired with your Astro byond set top box

B427-Installer-Iss1indd 18 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1924

19

ON983085SCREEN MESSAGES

On-screen message Possible cause Suggested solution

Services currently not

available

This may be a temporary

condition due to the rain If

this condition persists please

call Astro customer service

The satellite input is not

connected properly

Ensure that the satellite input is

connected properly

The dish is not be aligned

properly

Have an authorized installer align the dish

properly

Booking is not allowed when

Smart Card is removed

The Astro Smart Card is not

inserted in your Astro byond

set top box while you trying

to book a reminder

Insert your Astro Smart Card and retry

booking the reminder

You have already booked

the maximum numbers of

reminders

You have already booked 50

reminders

You can either delete some of the existing

reminders or book new reminders after

the existing reminders have lapsed

The following events start at

the same time Please cancel

one of the events to proceed

You have already set another

programme to start at the

same time thereby causing

a reminder conflict

You can either cancel the current booking

or continue booking a new reminder by

overwriting the old reminder

No favourite channels found You have not assigned any

channels to your favourite

channels list

You can access the Home menu using

the home button on the remote control

You can assign favourite channels bynavigating to

Settings gt User Settings gt Edit Favourites

You have already selected the

maximum number of favourite

channels

You have already selected

30 favourite channels

You need to delete some of your old

favourite channels to add additional

channels

This channel is blocked under

parental control

You have blocked this

channel using the Channel

Block function under

Parental Control

You can either enter the correct PIN code

to view the channel or switch to another

channel

You have already selected the

maximum number of blocked

channels

You have already selected

30 blocked channels

You need to delete some of the old

blocked channels to block

additional channels

B427-Installer-Iss1indd 19 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2024

20

GENERAL PROBLEMS

Problem Possible cause Suggested solution

The display on the front panel

does not light upis not lit

Your Astro byond set top

box is not connected

Make sure the lead from the 12 V power

supply unit is properly plugged into your

Astro byond set top box Check that

the 12 V power supply unit is properly

connected to the mains supply and that

the mains supply is switched on There is no sound and picture

on your TV but your Astro

byond set top boxrsquos front

panel shows the time

Your Astro byond set top

box is still in standbyPress the standby button (S) on your

remote control or your Astro byond set top

boxrsquos front panel Make sure that your TV is

out of standby and the correct AV input has

been selected on the TV

Your remote control does not

operate your Astro byond set

top box

(NOTE if your Astro

byond set top box is out

of standby then the IRindicator light on

itrsquos front panel should

flash when you press the

remote-control buttons)

Your Astro byond set top

box is still in standby

Press the standby button on your remote

control

Something is blocking the

path between your remote

control and your Astro byond

set top boxrsquos front panel

Ensure that nothing is blocking the path

Your remote controlrsquos

batteries need replacing

Replace all the batteries in your remote

control Never throw used batteries into a

fire Dispose of them in an environmentally-

responsible way (see page 2)

There is no sound or picture

or the picture is of poor

quality or looks blocky

Your satellite dish is not

connected properly to your

Astro byond set top box

Make sure that your satellite dish is

connected properly to your Astro byond

set top box

Your TV is not connected

properly to your Astro byondset top box

Make sure that your TV is connected

properly to your Astro byond set top boxyour TV is out of standby and the correct AV

input has been selected on the TV

Your satellite dish is not

pointing in the right

direction or has a faulty LNB

NOTE Severe weather

and heavy cloud cover

can cause this problem

Check the signal-level indicator If it is low

please contact Astro Customer Service for

further assistance

Before attempting to check the connections between your equipment please ensure that you have

disconnected them from the mains supply When you are done checking or reconnecting your equipment

safely reconnect them to the mains supply

B427-Installer-Iss1indd 20 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2124

21

GENERAL PROBLEMS

Problem Possible cause Suggested solution

There are Smart Card error

messages

Your Astro byond set

top box cannot detect or

recognise your Smart Card

Make sure that you have the correct Astro

Smart Card and that it is properly inserted If

the messages persist please contact Astro

Customer Service

You have forgotten your PIN

code

Please contact Astro Customer Service to

reset the PIN code

Your Astro Smart Card does

not work with any other Astro

byond set top box that you

may have

Your Astro Smart Card will

work only with the Astro

byond set top box that it

came paired with It can not

be used with any other set

top box

Make sure that your Astro Smart Card is

used only with your Astro byond set top

box

The HDMI output of your

Astro byond set top box does

not seem to be functioning

In order to activate the

HDMI output you need to

subscribe to HD channels

Make sure that the Astro Smart Card is

inserted into your Astro byond set top box

If the problem still persists please contact

Astro Customer Service

The HDMI cable may not be

connected properly

Please ensure that the HDMI cable is

connected properly at each end

Your TV may be unable to

communicate properly withthe HDMI input

Turn the TV off and on

Your HD channels show

lsquoServices currently not

availablersquo while your other

channels are OK

Your Astro byond set top

box needs to be installed

properly without the use of

any cable splitters

Please call Astro Customer service to have

your Astro byond set top box correctly

installed

When viewing a HD channel

the other set top boxes in

your home no longer work

properly

Your Astro byond set

top box installation and

infrastructure requires it

to have a dedicated signal

source

Disconnect the splitter and connect the

signal source directly to your Astro byond

set top box

NOTE If you experience a problem even after the above checks please contact Astro Customer Service

for further assistance

B427-Installer-Iss1indd 21 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2224

22

SPECIFICATION

Due to continued product improvement this specification may change without notice

GENERAL

Operating voltage 12 V DC 25 A

Power consumption 30 W (max)

Dimensions (W x D x H) 324 mm x 238 mm x 56 mm

Weight 15 kg (packed including accessories)

Operating temperature range +5 degC to +42 degC

Storage temperature range ndash20 degC to +70 degC

REAR983085PANEL CONNECTORSDC POWER 12 V DC 25 A

SAT-IN (satellite dish input) F-type female

AUDIO LEFT and RIGHT 2 x phono audio-out sockets

VIDEO Phono composite video-out socket

COMPONENT VIDEO Y Pb Pr 3 x RCA (phono) component video-out sockets

DIGITAL AUDIO Coaxial SPDIF connector RCACinch (female)

HDMI HDMI interface

USB 20 Host Port (Type A) (for future use)

NETWORK PORT RJ45 female (for future use)

FRONT983085PANEL CONNECTOR

USB 20 (for future use)

B427-Installer-Iss1indd 22 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2324

23

NOTICES

Astro is a trademark of MEASAT Broadcast Network Systems Sdn Bhd (240064-A)

This product incorporates copyright protection technology that is protected by US patents and other

intellectual property rights Use of this copyright protection technology must be authorized by Macrovision

and is intended for home and other limited pay-per-view uses only unless otherwise authorized by

Macrovision Reverse engineering or disassembly is prohibited

HDMI the HDMI Logo and High-DefinitionMultimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC

Other trademarks listed herein are the property of their respective owners

OPEN SOURCE SOFTWARE

Certain components of the software contained in this product are subject to either

(i) the GNU General Public Licence (ldquoGPLrdquo)

(ii) the GNU Lesser General Public Licence (ldquoLGPLrdquo) or

(iii) OpenSSL license

In compliance with the GPL and LGPL Pace makes the source code of the Linux software libraries and

associated utilities it uses together with its modifications (if any) available to the public in source code format httpwwwpacecomopensourcerequest

OPEN SOURCE LICENSES

The software contained in this product may be covered by certain components consisting of free software or

open source software A list of these components and a copy of the relevant copyright notices and license

term notices that are required by such licenses are available at this web page

httpwwwpacecomopensourcelicense

This list may change from time to time and may depend on the model of product or the version of software

you have received If you are unable to access this web page and wish to have a copy of this list please

contact the Open Source Administrator at Pace plc Victoria Road Saltaire West Yorkshire BD18 3LF United

Kingdom To the extent the terms of these open source or free software l icenses prohibit any of the restrictionsin any end user license included with the product such restrictions will not apply to the applicable open

source or free software component

COPYRIGHT

This document is copyrighted and may not in whole or part be copied photocopied reproduced translated

or reduced to any electronic or machine-readable form without prior consent in writing from MEASAT

Broadcast Network Systems Sdn Bhd

copy 2009 MEASAT Broadcast Network Systems Sdn Bhd

All rights reserved

B427-Installer-Iss1indd 23 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2424

24

NOTES

Page 19: Setting Up the Astro B.yond Box

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 1924

19

ON983085SCREEN MESSAGES

On-screen message Possible cause Suggested solution

Services currently not

available

This may be a temporary

condition due to the rain If

this condition persists please

call Astro customer service

The satellite input is not

connected properly

Ensure that the satellite input is

connected properly

The dish is not be aligned

properly

Have an authorized installer align the dish

properly

Booking is not allowed when

Smart Card is removed

The Astro Smart Card is not

inserted in your Astro byond

set top box while you trying

to book a reminder

Insert your Astro Smart Card and retry

booking the reminder

You have already booked

the maximum numbers of

reminders

You have already booked 50

reminders

You can either delete some of the existing

reminders or book new reminders after

the existing reminders have lapsed

The following events start at

the same time Please cancel

one of the events to proceed

You have already set another

programme to start at the

same time thereby causing

a reminder conflict

You can either cancel the current booking

or continue booking a new reminder by

overwriting the old reminder

No favourite channels found You have not assigned any

channels to your favourite

channels list

You can access the Home menu using

the home button on the remote control

You can assign favourite channels bynavigating to

Settings gt User Settings gt Edit Favourites

You have already selected the

maximum number of favourite

channels

You have already selected

30 favourite channels

You need to delete some of your old

favourite channels to add additional

channels

This channel is blocked under

parental control

You have blocked this

channel using the Channel

Block function under

Parental Control

You can either enter the correct PIN code

to view the channel or switch to another

channel

You have already selected the

maximum number of blocked

channels

You have already selected

30 blocked channels

You need to delete some of the old

blocked channels to block

additional channels

B427-Installer-Iss1indd 19 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2024

20

GENERAL PROBLEMS

Problem Possible cause Suggested solution

The display on the front panel

does not light upis not lit

Your Astro byond set top

box is not connected

Make sure the lead from the 12 V power

supply unit is properly plugged into your

Astro byond set top box Check that

the 12 V power supply unit is properly

connected to the mains supply and that

the mains supply is switched on There is no sound and picture

on your TV but your Astro

byond set top boxrsquos front

panel shows the time

Your Astro byond set top

box is still in standbyPress the standby button (S) on your

remote control or your Astro byond set top

boxrsquos front panel Make sure that your TV is

out of standby and the correct AV input has

been selected on the TV

Your remote control does not

operate your Astro byond set

top box

(NOTE if your Astro

byond set top box is out

of standby then the IRindicator light on

itrsquos front panel should

flash when you press the

remote-control buttons)

Your Astro byond set top

box is still in standby

Press the standby button on your remote

control

Something is blocking the

path between your remote

control and your Astro byond

set top boxrsquos front panel

Ensure that nothing is blocking the path

Your remote controlrsquos

batteries need replacing

Replace all the batteries in your remote

control Never throw used batteries into a

fire Dispose of them in an environmentally-

responsible way (see page 2)

There is no sound or picture

or the picture is of poor

quality or looks blocky

Your satellite dish is not

connected properly to your

Astro byond set top box

Make sure that your satellite dish is

connected properly to your Astro byond

set top box

Your TV is not connected

properly to your Astro byondset top box

Make sure that your TV is connected

properly to your Astro byond set top boxyour TV is out of standby and the correct AV

input has been selected on the TV

Your satellite dish is not

pointing in the right

direction or has a faulty LNB

NOTE Severe weather

and heavy cloud cover

can cause this problem

Check the signal-level indicator If it is low

please contact Astro Customer Service for

further assistance

Before attempting to check the connections between your equipment please ensure that you have

disconnected them from the mains supply When you are done checking or reconnecting your equipment

safely reconnect them to the mains supply

B427-Installer-Iss1indd 20 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2124

21

GENERAL PROBLEMS

Problem Possible cause Suggested solution

There are Smart Card error

messages

Your Astro byond set

top box cannot detect or

recognise your Smart Card

Make sure that you have the correct Astro

Smart Card and that it is properly inserted If

the messages persist please contact Astro

Customer Service

You have forgotten your PIN

code

Please contact Astro Customer Service to

reset the PIN code

Your Astro Smart Card does

not work with any other Astro

byond set top box that you

may have

Your Astro Smart Card will

work only with the Astro

byond set top box that it

came paired with It can not

be used with any other set

top box

Make sure that your Astro Smart Card is

used only with your Astro byond set top

box

The HDMI output of your

Astro byond set top box does

not seem to be functioning

In order to activate the

HDMI output you need to

subscribe to HD channels

Make sure that the Astro Smart Card is

inserted into your Astro byond set top box

If the problem still persists please contact

Astro Customer Service

The HDMI cable may not be

connected properly

Please ensure that the HDMI cable is

connected properly at each end

Your TV may be unable to

communicate properly withthe HDMI input

Turn the TV off and on

Your HD channels show

lsquoServices currently not

availablersquo while your other

channels are OK

Your Astro byond set top

box needs to be installed

properly without the use of

any cable splitters

Please call Astro Customer service to have

your Astro byond set top box correctly

installed

When viewing a HD channel

the other set top boxes in

your home no longer work

properly

Your Astro byond set

top box installation and

infrastructure requires it

to have a dedicated signal

source

Disconnect the splitter and connect the

signal source directly to your Astro byond

set top box

NOTE If you experience a problem even after the above checks please contact Astro Customer Service

for further assistance

B427-Installer-Iss1indd 21 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2224

22

SPECIFICATION

Due to continued product improvement this specification may change without notice

GENERAL

Operating voltage 12 V DC 25 A

Power consumption 30 W (max)

Dimensions (W x D x H) 324 mm x 238 mm x 56 mm

Weight 15 kg (packed including accessories)

Operating temperature range +5 degC to +42 degC

Storage temperature range ndash20 degC to +70 degC

REAR983085PANEL CONNECTORSDC POWER 12 V DC 25 A

SAT-IN (satellite dish input) F-type female

AUDIO LEFT and RIGHT 2 x phono audio-out sockets

VIDEO Phono composite video-out socket

COMPONENT VIDEO Y Pb Pr 3 x RCA (phono) component video-out sockets

DIGITAL AUDIO Coaxial SPDIF connector RCACinch (female)

HDMI HDMI interface

USB 20 Host Port (Type A) (for future use)

NETWORK PORT RJ45 female (for future use)

FRONT983085PANEL CONNECTOR

USB 20 (for future use)

B427-Installer-Iss1indd 22 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2324

23

NOTICES

Astro is a trademark of MEASAT Broadcast Network Systems Sdn Bhd (240064-A)

This product incorporates copyright protection technology that is protected by US patents and other

intellectual property rights Use of this copyright protection technology must be authorized by Macrovision

and is intended for home and other limited pay-per-view uses only unless otherwise authorized by

Macrovision Reverse engineering or disassembly is prohibited

HDMI the HDMI Logo and High-DefinitionMultimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC

Other trademarks listed herein are the property of their respective owners

OPEN SOURCE SOFTWARE

Certain components of the software contained in this product are subject to either

(i) the GNU General Public Licence (ldquoGPLrdquo)

(ii) the GNU Lesser General Public Licence (ldquoLGPLrdquo) or

(iii) OpenSSL license

In compliance with the GPL and LGPL Pace makes the source code of the Linux software libraries and

associated utilities it uses together with its modifications (if any) available to the public in source code format httpwwwpacecomopensourcerequest

OPEN SOURCE LICENSES

The software contained in this product may be covered by certain components consisting of free software or

open source software A list of these components and a copy of the relevant copyright notices and license

term notices that are required by such licenses are available at this web page

httpwwwpacecomopensourcelicense

This list may change from time to time and may depend on the model of product or the version of software

you have received If you are unable to access this web page and wish to have a copy of this list please

contact the Open Source Administrator at Pace plc Victoria Road Saltaire West Yorkshire BD18 3LF United

Kingdom To the extent the terms of these open source or free software l icenses prohibit any of the restrictionsin any end user license included with the product such restrictions will not apply to the applicable open

source or free software component

COPYRIGHT

This document is copyrighted and may not in whole or part be copied photocopied reproduced translated

or reduced to any electronic or machine-readable form without prior consent in writing from MEASAT

Broadcast Network Systems Sdn Bhd

copy 2009 MEASAT Broadcast Network Systems Sdn Bhd

All rights reserved

B427-Installer-Iss1indd 23 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2424

24

NOTES

Page 20: Setting Up the Astro B.yond Box

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2024

20

GENERAL PROBLEMS

Problem Possible cause Suggested solution

The display on the front panel

does not light upis not lit

Your Astro byond set top

box is not connected

Make sure the lead from the 12 V power

supply unit is properly plugged into your

Astro byond set top box Check that

the 12 V power supply unit is properly

connected to the mains supply and that

the mains supply is switched on There is no sound and picture

on your TV but your Astro

byond set top boxrsquos front

panel shows the time

Your Astro byond set top

box is still in standbyPress the standby button (S) on your

remote control or your Astro byond set top

boxrsquos front panel Make sure that your TV is

out of standby and the correct AV input has

been selected on the TV

Your remote control does not

operate your Astro byond set

top box

(NOTE if your Astro

byond set top box is out

of standby then the IRindicator light on

itrsquos front panel should

flash when you press the

remote-control buttons)

Your Astro byond set top

box is still in standby

Press the standby button on your remote

control

Something is blocking the

path between your remote

control and your Astro byond

set top boxrsquos front panel

Ensure that nothing is blocking the path

Your remote controlrsquos

batteries need replacing

Replace all the batteries in your remote

control Never throw used batteries into a

fire Dispose of them in an environmentally-

responsible way (see page 2)

There is no sound or picture

or the picture is of poor

quality or looks blocky

Your satellite dish is not

connected properly to your

Astro byond set top box

Make sure that your satellite dish is

connected properly to your Astro byond

set top box

Your TV is not connected

properly to your Astro byondset top box

Make sure that your TV is connected

properly to your Astro byond set top boxyour TV is out of standby and the correct AV

input has been selected on the TV

Your satellite dish is not

pointing in the right

direction or has a faulty LNB

NOTE Severe weather

and heavy cloud cover

can cause this problem

Check the signal-level indicator If it is low

please contact Astro Customer Service for

further assistance

Before attempting to check the connections between your equipment please ensure that you have

disconnected them from the mains supply When you are done checking or reconnecting your equipment

safely reconnect them to the mains supply

B427-Installer-Iss1indd 20 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2124

21

GENERAL PROBLEMS

Problem Possible cause Suggested solution

There are Smart Card error

messages

Your Astro byond set

top box cannot detect or

recognise your Smart Card

Make sure that you have the correct Astro

Smart Card and that it is properly inserted If

the messages persist please contact Astro

Customer Service

You have forgotten your PIN

code

Please contact Astro Customer Service to

reset the PIN code

Your Astro Smart Card does

not work with any other Astro

byond set top box that you

may have

Your Astro Smart Card will

work only with the Astro

byond set top box that it

came paired with It can not

be used with any other set

top box

Make sure that your Astro Smart Card is

used only with your Astro byond set top

box

The HDMI output of your

Astro byond set top box does

not seem to be functioning

In order to activate the

HDMI output you need to

subscribe to HD channels

Make sure that the Astro Smart Card is

inserted into your Astro byond set top box

If the problem still persists please contact

Astro Customer Service

The HDMI cable may not be

connected properly

Please ensure that the HDMI cable is

connected properly at each end

Your TV may be unable to

communicate properly withthe HDMI input

Turn the TV off and on

Your HD channels show

lsquoServices currently not

availablersquo while your other

channels are OK

Your Astro byond set top

box needs to be installed

properly without the use of

any cable splitters

Please call Astro Customer service to have

your Astro byond set top box correctly

installed

When viewing a HD channel

the other set top boxes in

your home no longer work

properly

Your Astro byond set

top box installation and

infrastructure requires it

to have a dedicated signal

source

Disconnect the splitter and connect the

signal source directly to your Astro byond

set top box

NOTE If you experience a problem even after the above checks please contact Astro Customer Service

for further assistance

B427-Installer-Iss1indd 21 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2224

22

SPECIFICATION

Due to continued product improvement this specification may change without notice

GENERAL

Operating voltage 12 V DC 25 A

Power consumption 30 W (max)

Dimensions (W x D x H) 324 mm x 238 mm x 56 mm

Weight 15 kg (packed including accessories)

Operating temperature range +5 degC to +42 degC

Storage temperature range ndash20 degC to +70 degC

REAR983085PANEL CONNECTORSDC POWER 12 V DC 25 A

SAT-IN (satellite dish input) F-type female

AUDIO LEFT and RIGHT 2 x phono audio-out sockets

VIDEO Phono composite video-out socket

COMPONENT VIDEO Y Pb Pr 3 x RCA (phono) component video-out sockets

DIGITAL AUDIO Coaxial SPDIF connector RCACinch (female)

HDMI HDMI interface

USB 20 Host Port (Type A) (for future use)

NETWORK PORT RJ45 female (for future use)

FRONT983085PANEL CONNECTOR

USB 20 (for future use)

B427-Installer-Iss1indd 22 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2324

23

NOTICES

Astro is a trademark of MEASAT Broadcast Network Systems Sdn Bhd (240064-A)

This product incorporates copyright protection technology that is protected by US patents and other

intellectual property rights Use of this copyright protection technology must be authorized by Macrovision

and is intended for home and other limited pay-per-view uses only unless otherwise authorized by

Macrovision Reverse engineering or disassembly is prohibited

HDMI the HDMI Logo and High-DefinitionMultimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC

Other trademarks listed herein are the property of their respective owners

OPEN SOURCE SOFTWARE

Certain components of the software contained in this product are subject to either

(i) the GNU General Public Licence (ldquoGPLrdquo)

(ii) the GNU Lesser General Public Licence (ldquoLGPLrdquo) or

(iii) OpenSSL license

In compliance with the GPL and LGPL Pace makes the source code of the Linux software libraries and

associated utilities it uses together with its modifications (if any) available to the public in source code format httpwwwpacecomopensourcerequest

OPEN SOURCE LICENSES

The software contained in this product may be covered by certain components consisting of free software or

open source software A list of these components and a copy of the relevant copyright notices and license

term notices that are required by such licenses are available at this web page

httpwwwpacecomopensourcelicense

This list may change from time to time and may depend on the model of product or the version of software

you have received If you are unable to access this web page and wish to have a copy of this list please

contact the Open Source Administrator at Pace plc Victoria Road Saltaire West Yorkshire BD18 3LF United

Kingdom To the extent the terms of these open source or free software l icenses prohibit any of the restrictionsin any end user license included with the product such restrictions will not apply to the applicable open

source or free software component

COPYRIGHT

This document is copyrighted and may not in whole or part be copied photocopied reproduced translated

or reduced to any electronic or machine-readable form without prior consent in writing from MEASAT

Broadcast Network Systems Sdn Bhd

copy 2009 MEASAT Broadcast Network Systems Sdn Bhd

All rights reserved

B427-Installer-Iss1indd 23 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2424

24

NOTES

Page 21: Setting Up the Astro B.yond Box

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2124

21

GENERAL PROBLEMS

Problem Possible cause Suggested solution

There are Smart Card error

messages

Your Astro byond set

top box cannot detect or

recognise your Smart Card

Make sure that you have the correct Astro

Smart Card and that it is properly inserted If

the messages persist please contact Astro

Customer Service

You have forgotten your PIN

code

Please contact Astro Customer Service to

reset the PIN code

Your Astro Smart Card does

not work with any other Astro

byond set top box that you

may have

Your Astro Smart Card will

work only with the Astro

byond set top box that it

came paired with It can not

be used with any other set

top box

Make sure that your Astro Smart Card is

used only with your Astro byond set top

box

The HDMI output of your

Astro byond set top box does

not seem to be functioning

In order to activate the

HDMI output you need to

subscribe to HD channels

Make sure that the Astro Smart Card is

inserted into your Astro byond set top box

If the problem still persists please contact

Astro Customer Service

The HDMI cable may not be

connected properly

Please ensure that the HDMI cable is

connected properly at each end

Your TV may be unable to

communicate properly withthe HDMI input

Turn the TV off and on

Your HD channels show

lsquoServices currently not

availablersquo while your other

channels are OK

Your Astro byond set top

box needs to be installed

properly without the use of

any cable splitters

Please call Astro Customer service to have

your Astro byond set top box correctly

installed

When viewing a HD channel

the other set top boxes in

your home no longer work

properly

Your Astro byond set

top box installation and

infrastructure requires it

to have a dedicated signal

source

Disconnect the splitter and connect the

signal source directly to your Astro byond

set top box

NOTE If you experience a problem even after the above checks please contact Astro Customer Service

for further assistance

B427-Installer-Iss1indd 21 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2224

22

SPECIFICATION

Due to continued product improvement this specification may change without notice

GENERAL

Operating voltage 12 V DC 25 A

Power consumption 30 W (max)

Dimensions (W x D x H) 324 mm x 238 mm x 56 mm

Weight 15 kg (packed including accessories)

Operating temperature range +5 degC to +42 degC

Storage temperature range ndash20 degC to +70 degC

REAR983085PANEL CONNECTORSDC POWER 12 V DC 25 A

SAT-IN (satellite dish input) F-type female

AUDIO LEFT and RIGHT 2 x phono audio-out sockets

VIDEO Phono composite video-out socket

COMPONENT VIDEO Y Pb Pr 3 x RCA (phono) component video-out sockets

DIGITAL AUDIO Coaxial SPDIF connector RCACinch (female)

HDMI HDMI interface

USB 20 Host Port (Type A) (for future use)

NETWORK PORT RJ45 female (for future use)

FRONT983085PANEL CONNECTOR

USB 20 (for future use)

B427-Installer-Iss1indd 22 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2324

23

NOTICES

Astro is a trademark of MEASAT Broadcast Network Systems Sdn Bhd (240064-A)

This product incorporates copyright protection technology that is protected by US patents and other

intellectual property rights Use of this copyright protection technology must be authorized by Macrovision

and is intended for home and other limited pay-per-view uses only unless otherwise authorized by

Macrovision Reverse engineering or disassembly is prohibited

HDMI the HDMI Logo and High-DefinitionMultimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC

Other trademarks listed herein are the property of their respective owners

OPEN SOURCE SOFTWARE

Certain components of the software contained in this product are subject to either

(i) the GNU General Public Licence (ldquoGPLrdquo)

(ii) the GNU Lesser General Public Licence (ldquoLGPLrdquo) or

(iii) OpenSSL license

In compliance with the GPL and LGPL Pace makes the source code of the Linux software libraries and

associated utilities it uses together with its modifications (if any) available to the public in source code format httpwwwpacecomopensourcerequest

OPEN SOURCE LICENSES

The software contained in this product may be covered by certain components consisting of free software or

open source software A list of these components and a copy of the relevant copyright notices and license

term notices that are required by such licenses are available at this web page

httpwwwpacecomopensourcelicense

This list may change from time to time and may depend on the model of product or the version of software

you have received If you are unable to access this web page and wish to have a copy of this list please

contact the Open Source Administrator at Pace plc Victoria Road Saltaire West Yorkshire BD18 3LF United

Kingdom To the extent the terms of these open source or free software l icenses prohibit any of the restrictionsin any end user license included with the product such restrictions will not apply to the applicable open

source or free software component

COPYRIGHT

This document is copyrighted and may not in whole or part be copied photocopied reproduced translated

or reduced to any electronic or machine-readable form without prior consent in writing from MEASAT

Broadcast Network Systems Sdn Bhd

copy 2009 MEASAT Broadcast Network Systems Sdn Bhd

All rights reserved

B427-Installer-Iss1indd 23 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2424

24

NOTES

Page 22: Setting Up the Astro B.yond Box

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2224

22

SPECIFICATION

Due to continued product improvement this specification may change without notice

GENERAL

Operating voltage 12 V DC 25 A

Power consumption 30 W (max)

Dimensions (W x D x H) 324 mm x 238 mm x 56 mm

Weight 15 kg (packed including accessories)

Operating temperature range +5 degC to +42 degC

Storage temperature range ndash20 degC to +70 degC

REAR983085PANEL CONNECTORSDC POWER 12 V DC 25 A

SAT-IN (satellite dish input) F-type female

AUDIO LEFT and RIGHT 2 x phono audio-out sockets

VIDEO Phono composite video-out socket

COMPONENT VIDEO Y Pb Pr 3 x RCA (phono) component video-out sockets

DIGITAL AUDIO Coaxial SPDIF connector RCACinch (female)

HDMI HDMI interface

USB 20 Host Port (Type A) (for future use)

NETWORK PORT RJ45 female (for future use)

FRONT983085PANEL CONNECTOR

USB 20 (for future use)

B427-Installer-Iss1indd 22 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2324

23

NOTICES

Astro is a trademark of MEASAT Broadcast Network Systems Sdn Bhd (240064-A)

This product incorporates copyright protection technology that is protected by US patents and other

intellectual property rights Use of this copyright protection technology must be authorized by Macrovision

and is intended for home and other limited pay-per-view uses only unless otherwise authorized by

Macrovision Reverse engineering or disassembly is prohibited

HDMI the HDMI Logo and High-DefinitionMultimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC

Other trademarks listed herein are the property of their respective owners

OPEN SOURCE SOFTWARE

Certain components of the software contained in this product are subject to either

(i) the GNU General Public Licence (ldquoGPLrdquo)

(ii) the GNU Lesser General Public Licence (ldquoLGPLrdquo) or

(iii) OpenSSL license

In compliance with the GPL and LGPL Pace makes the source code of the Linux software libraries and

associated utilities it uses together with its modifications (if any) available to the public in source code format httpwwwpacecomopensourcerequest

OPEN SOURCE LICENSES

The software contained in this product may be covered by certain components consisting of free software or

open source software A list of these components and a copy of the relevant copyright notices and license

term notices that are required by such licenses are available at this web page

httpwwwpacecomopensourcelicense

This list may change from time to time and may depend on the model of product or the version of software

you have received If you are unable to access this web page and wish to have a copy of this list please

contact the Open Source Administrator at Pace plc Victoria Road Saltaire West Yorkshire BD18 3LF United

Kingdom To the extent the terms of these open source or free software l icenses prohibit any of the restrictionsin any end user license included with the product such restrictions will not apply to the applicable open

source or free software component

COPYRIGHT

This document is copyrighted and may not in whole or part be copied photocopied reproduced translated

or reduced to any electronic or machine-readable form without prior consent in writing from MEASAT

Broadcast Network Systems Sdn Bhd

copy 2009 MEASAT Broadcast Network Systems Sdn Bhd

All rights reserved

B427-Installer-Iss1indd 23 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2424

24

NOTES

Page 23: Setting Up the Astro B.yond Box

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2324

23

NOTICES

Astro is a trademark of MEASAT Broadcast Network Systems Sdn Bhd (240064-A)

This product incorporates copyright protection technology that is protected by US patents and other

intellectual property rights Use of this copyright protection technology must be authorized by Macrovision

and is intended for home and other limited pay-per-view uses only unless otherwise authorized by

Macrovision Reverse engineering or disassembly is prohibited

HDMI the HDMI Logo and High-DefinitionMultimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC

Other trademarks listed herein are the property of their respective owners

OPEN SOURCE SOFTWARE

Certain components of the software contained in this product are subject to either

(i) the GNU General Public Licence (ldquoGPLrdquo)

(ii) the GNU Lesser General Public Licence (ldquoLGPLrdquo) or

(iii) OpenSSL license

In compliance with the GPL and LGPL Pace makes the source code of the Linux software libraries and

associated utilities it uses together with its modifications (if any) available to the public in source code format httpwwwpacecomopensourcerequest

OPEN SOURCE LICENSES

The software contained in this product may be covered by certain components consisting of free software or

open source software A list of these components and a copy of the relevant copyright notices and license

term notices that are required by such licenses are available at this web page

httpwwwpacecomopensourcelicense

This list may change from time to time and may depend on the model of product or the version of software

you have received If you are unable to access this web page and wish to have a copy of this list please

contact the Open Source Administrator at Pace plc Victoria Road Saltaire West Yorkshire BD18 3LF United

Kingdom To the extent the terms of these open source or free software l icenses prohibit any of the restrictionsin any end user license included with the product such restrictions will not apply to the applicable open

source or free software component

COPYRIGHT

This document is copyrighted and may not in whole or part be copied photocopied reproduced translated

or reduced to any electronic or machine-readable form without prior consent in writing from MEASAT

Broadcast Network Systems Sdn Bhd

copy 2009 MEASAT Broadcast Network Systems Sdn Bhd

All rights reserved

B427-Installer-Iss1indd 23 180909 1153 PM

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2424

24

NOTES

Page 24: Setting Up the Astro B.yond Box

7182019 Setting Up the Astro Byond Box

httpslidepdfcomreaderfullsetting-up-the-astro-byond-box 2424

24

NOTES