Round 1ASTRUCTURE & STRATEGY:
Build Flexibility & Resilience into ERG Governance
Speakers Therese Dybul / D&I Consultant / Northwestern Mutual
Tammy Garnes Mata / Corporate VP, D&I / New York Life Insurance
Stacey Miller / Director, D&I / Ahold USA
Facilitator
• Dr. Robert Rodriguez / President / DRR Advisors LCC
1A. STRUCTURE & STRATEGY:Build Flexibility & Resilience into ERG Governance
Flexibility
Problem
Seen as the “Food, Flag & Fun” folks
Need flexibility & consistency
Adoption of the 4C Model
Provides an approach that grants ERGs flexibility while operating within a strategic framework
Resilience
Problem
ERG leaders being asked for much, but not being provided with much
ERG leader burn out
Need to elevate the capability of ERG leadership
ERG Leadership Academy
Focus specifically on ERG leaders
Competency, Teamwork, & Outcomes
THERESE DYBUL, DIVERSITY & INCLUSION CONSULTANT
Northwestern Mutual’s ERG journey
ERG Leadership Academy
Drive for Results
Teams and
Talent
ERG Expertise
BuildingNetworks
Greater ERG Leader capability
Consistent guidelines
ERG Growth
New York Life ERG Governance: Flexibility is Key
Tammy Garnes Mata
Corporate Vice President, Office of Diversity & Inclusion (ODI)
New York Life
New York Life’s ERG Program: A bit of context
ODI manages our seven ERGs
Each ERG faces different challenges at different times
Current ERG Leader Goals
Maturity
Political Climate
Business Climate
Membership Engagement
ODI’s ERG Program Governance Goals
Ensure a consistency across the program
Set a clear vision for each ERG
Adjust according to current ERG needs
Recognize the importance of ERGs to D&I Strategy
Acknowledge the contributions of ERG leaders
Encourage innovation and creativity
Provide organizational support for ERG initiatives/goals
ODI Provides Stability Through Flexible Governance
Requires
•Business plan
•Mission/strategy alignment
•Track business plan
•Collaborate with other ERGs
•Review content of events with ODI
•Participate in ERG Leadership Council
Allows
•Set internal governance structure
• Leadership team structure
• Meetings and procedures
•Determine goals & objectives
•Manage annual budget
Further Supports By
•Providing leadership training and professional development opportunities
• Increasing ERG access to senior executive officers through events and presentations
•Serving as a liaison between ERGs and business units
ODI
ERG Leadership Council
(Co Chairs of New York Life’s Seven ERGs)
The Women’ s Initiative
Site Leaders
The Women’s Initiative
Core Leadership Team
NYL-Vets
Site Leaders
NYL-Vets
Core Leadership Team
NYL-Pride
Site Leaders
NYL-Pride
Core Leadership Team
Latino ERG
Site Leaders
Latino ERG
Core Leadership Team
ENABLE
Site Leaders
ENABLE
Core Leadership Team
Asian Network Group
Site Leaders
Asian Network Group
Core Leadership Team
African American ERG
Site Leaders
African American ERG
Core Leadership Team
Structure and Flexibility is Key
Continuous review, feedback and improvement
Reduction of meetings
Organic alignment of ERG goals
The result…
Accountability
Collaboration
Transparency
Increased partnership between ERGs and Business Units
Engagement of ERG leaders
Feedback
Dialogue
Innovation
Increased awareness of D&I overall
Building Resilience into Business Resource Group Strategy
Stacey Miller
Director, Diversity & InclusionAhold USA
Company Background: Ahold
Grocery Retailer Founded – 1887Headquarters – Zaandam, The Netherlands236,000 Associates (2015) Revenue – €38.2 Billion
Joint Venture
The Netherlands Czech Republic Ahold USA
The Journey
2014 2015 2016
D&I DirectorOpening
Ahold USA Re-org AnnouncedDivision
Re-Org
Global D&I Structure
BRG 2.0 Academy
BRG 3.0 Academy
Global D&I & BRG Strategy Re-Defined
Abilities
Key Factors For Resilence
• Defining a Global D&I Strategy• Defining core strategies • Aligning to Business
• Defining BRG Strategy & Governance• Aligning to Business and D&I Strategies• BRG Structure & Governance• Executive Sponsors – Business
• BRG Academy• Defining the “Why” and “So What”• Embed Progression Model• External Facilitators
• Leadership, Support, and CELEBRATION!!
Aligning to Business Priorities
Abilities
+90,000 LBS
Aligning to Business Priorities
Own Brands Best Idea Contest
Recommendations for Resilience
• Leadership buy-in from the top• Clearly defined strategies aligned to Organization’s and D&I’s Strategies• BRG Governance Structure
• Roles, Responsibilities & cadence• Executive Sponsors – From the Business• Leverage cross-BRG opportunities• Communicate – celebrating stories of success
Round 1ASTRUCTURE & STRATEGY:
Build Flexibility & Resilience into ERG Governance
Thank You!