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October 30, 2009
Developing The Leaders We Need
Nova Scotia Public Service Commission
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The world is ever-changing, increasingly complex and more
uncertain.
We need leaders.
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Think about the key issues:
• 37% of strategies fail due to lack of leadership at managerial levels
• 45% of new leaders fail on taking their position
• 70% of turnover is due to poor relationships with leaders within the organization
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Who are the leaders we need?
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The Problem:
45% of new leaders fail within eighteen months of assuming
their new role (CCL)
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The Outcome:
Few organizations are prepared for the challenges and
complexities they will face in the future – strategies will not
be executed, results will not be delivered.
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What is leadership?
Leadership is the natural actions you take to influence others to work
together to achieve a common goalthat creates value for others.
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Leaders at all levels make a difference in performance – they make performance
meaningful.
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“The leader of the past knew how to tell. The leader of the future will know how to ask.”
Peter Drucker
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The Ceiling of Complexity
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The mystery of effective leadership is a paradigm shift from the individual performer to unlocking the performance
potential of others.
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The Dip Between Potential and Performance
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Hope is not the answer.
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We can no longer be happy – no longer afford – to simply be technically
competent.
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Who are the leaders we need?
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Step One
Map and Link Strategy and Leadership Development
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Identify competencies and capabilities needed to deliver future results.
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Link strategy and talent.
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Step Two
Clarify Unique Leadership Success Criteria for the
Organization
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The unique leadership success criteria:
• Defines your business values• Highlights your criteria for
decision-making and leadership• Explains your culture
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Step Three
Identify the Right People
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The Leadership Filter defines the selection criteria to develop the right people the right way.
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Leaders are born and made.
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Step Four
Provide a Leadership Development Process
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The three steps to developing individual leadership:
Follow Through Tactical - Know What, When and How
Focus Strategic - Know Where & Who
Clarity Individual - Know Yourself
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AffectiveFeeling
CognitiveThinking
ConativeDoing
The three dimensions of the human mind:
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The Leadership Process
Motivation Motivation
ReasonReason
ProductiveProductiveActionAction
AffectiveAffective ConativeConative CognitiveCognitive
WillWillInstinctsInstinctsInstinctsInstincts
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The Process of Proactive Development
The Seven Actionsof Applied Leadership
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Clarity – Individual Leadership
1.Know yourself and be authentic
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Focus – Strategic Leadership
2.Have a clear vision and priorities
3.Know your team and business4.Think and reflect about your
client
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Follow Through – Tactical Leadership
5.Focus on drivers and be accountable
6.Practice collaborative communication
7.Work effectively with time and process
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How Does Your Organization Win?
Developing Leadership
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• Be resourceful – simplify the world for us and be strategic in your decision-making
• Build and lead teams – select the right people and focus on working together
• Generate results – be clear on what you will do and then do it
• Lead people – delegate, empower, and provide opportunity for growth
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• We want leaders who are resourceful and simplify the complex world for us thinking and acting strategically
• We want leaders who build and lead teams selecting the right people and cultivating a collaborative work environment at all levels
• We want leaders who lead people by delegating effectively and empowering people with challenging work and opportunities for growth
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• We want leaders who generate results by being clear on what they will do and following through and doing it
• We want leaders who persevere to make things happen confidently and clearly despite blocks and obstacles.
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Developing the Leaders We Need:
Why?
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The results:
• Turnover reduces by 50% - natural fit and lath of development for high-potential talent
• Linking leadership development to strategy increases 33% improvement in execution and productivity
• Proactive succession planning develops prepared new leaders and increases overall morale by 22%
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Leadership is a journey.
“Leadership is a journey, not a destination. It is a
marathon, not a sprint. It is a process, not an
outcome.”John Donahue, CEO – EBay