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Leadership Training – Training Course Outline 1 www.makingbusinessmatter.co.u k In this fast paced world of the UK Grocery Industry Leaders can struggle to keep up with the pace of change, make good decisions, and help their teams to navigate the minefield of supermarket engagement. This CPD accredited Leadership training course supports leaders to lead effectively in this fast paced environment, manage each situation using a proven tool, understand their strengths & weaknesses, and play to their strengths. This is training course 2+1 'classroom days', 6 months apart, with support in between courses, designed to make the learning stick using our unique training method Sticky Learning and including our ROI guarantee. Designed specifically to meet the challenging demands of suppliers to major UK supermarkets. The training course will give leaders greater skill in handling tough performance conversations and being on clear on what is expected. They will become more confident, knowing what great leaders do and do not do, and be able to set, and have, a team that understands and buys-into their vision.

Developing Leaders Training Course

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Leadership Training – Training Course Outline

www.makingbusinessmatter.co.uk

• In this fast paced world of the UK Grocery Industry Leaders can struggle to keep up with the pace of change, make good decisions, and help their teams to navigate the minefield of supermarket engagement. This CPD accredited Leadership training course supports leaders to lead effectively in this fast paced environment, manage each situation using a proven tool, understand their strengths & weaknesses, and play to their strengths.

• This is training course 2+1 'classroom days', 6 months apart, with

support in between courses, designed to make the learning stick using our unique training method Sticky Learning and including our ROI guarantee.

• Designed specifically to meet the challenging demands of suppliers to major UK supermarkets. The training course will give leaders greater skill in handling tough performance conversations and being on clear on what is expected. They will become more confident, knowing what great leaders do and do not do, and be able to set, and have, a team that understands and buys-into their vision.

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Learning Goals

• To immerse Learners in a tailored and highly participative personal development training course.

• To enable Learners to emerge as a more confident and effective leader through greater self-awareness and a strengthened skill-set.

• To help Learners, through one to one and group feedback, to be the very best version of themselves as a Leader.

www.makingbusinessmatter.co.uk

Leadership Training – Training Course Outline

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Learning Objectives

By the end of this course the Learner will be able to:

• Understand themselves and those they work with, more fully using the Myers-Briggs Type Indicator (MBTI).

• Develop the skill of giving and receiving feedback effectively.• Set clear and meaningful performance expectations.• Conduct challenging performance and coaching conversations.• Deliver a leadership vision and receive feedback on your personal impact.• Identify a current delegation opportunity and receive coaching on their

approach to turn it into action.

www.makingbusinessmatter.co.uk

Leadership Training – Training Course Outline

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Topics Covered

These 3 days, 6 months apart (2+1), will greatly help the Learner to understand the strengths & weaknesses of their current Leadership approach. The main topics are:• Refresh on ‘Learning To Learn’.• Feedback, how to give and received feedback.• Using the situational leadership model.• Creating a vision for a team and getting buy-in.• Understanding self and others much better using the Myers-Briggs Type indicator (MBTI).• What makes great leaders and what doesn’t.• Dealing with tough conversations.• Understanding influencing and how to improve it.• Improving delegation skills.• Identifying what motivates people and how to capitalise on that knowledge.• Creating very clear messages that a team needs to hear.

For top tips read our Leadership Blog, e.g. 'I’ve Been Told to ‘Think More Strategically’.

www.makingbusinessmatter.co.uk

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Ideal Learners

This training course is for new and experienced leaders seeking to further strengthen their skills and confidence in leading their teams to achieve their targets.

Leadership Training Course - Testimonials

"I found 'situational leadership' to be extremely useful. I was surprised that I had not heard of it before. Once Sally had talked us through it and shown us practically how to use it, I have not looked back since".

For more testimonials visit written testimonials or video testimonials.

www.makingbusinessmatter.co.uk

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Making the Learning Stick

• Hopefully the term ‘Sticky Learning’ has intrigued you, whilst you probably guessed a sense of what it is about.

• In short Sticky Learning is our own unique method that we have developed to help Learners Realise more of what they have learnt, be able to Recall more of what they have learnt, and Retain more of what they have learnt. In 2016 we further upgraded this unique training method to include habits formation as a big part of helping Learners to use more of what they have learnt.

• This is good for our clients because it means that the money they spend with us is better invested than with other training providers because the learning is used for longer.

www.makingbusinessmatter.co.uk

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The Training Course Duration

At MBM we no longer offer 1 day courses due to their limited effect.

Our Sticky Learning® unique training method enables Learners to learn more, learn more quickly, and learn more easily. Sticky Learning is a key part of the 6 month training course consisting of pre-work, Learning To Learn 1/2 day training course, a Foundation 1 day training course, and an Advanced 1 day training course (6 months after the Foundation training course).

In between the Foundation training course and the Advanced training course, the Learner will be challenged to complete 'Sticky Pieces', which appeals to the 70:20:10 learning model. These are desk based activities that help the Learner to change their behaviour long term by identifying a habit that they wish to adopt to embed the new skill.

The Learner is also given:• Access to our skill specific and learning objective specific 'Knowledge Vault'.• Email and telephone support throughout the 6 month training course.• An option to bolt on 'Individual Coaching' to support the Learner further.• An option to bolt on a 1/2 day 'Annual Refresh' to further enhance the learning in the future.

www.makingbusinessmatter.co.uk

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Your World Class Tutor for Leadership Training

Your tutor for the Leadership Training training course is Sally Booth.

Sally remains a retailer at heart, having worked for 14 years with one of the big four UK supermarkets, both as a Line Manager and within the Training function, she has practiced what she preaches regarding People Development!

Sally is passionate about bringing learning to life and enables participants to really experience a new skill and work on it live in the room so that they can see it, hear it, think it and feel it.

www.makingbusinessmatter.co.uk

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Learners Per Training Course

• 8 to 12 Learners because this drives enough discussion between the Learners to explore the skill well, whilst not too many that any one Learner gets 'lost' in the debate.

Costs

• For 12 Learners the cost is £175 per Learner per day.• The total cost for up to 12 Learners for the training course of 3 days, including

Sticky Pieces, and the 5 level evaluation 'Chain of Evidence', is £6,300, plus vat.• Either held on-site at the client's premises, or a an off-site venue can booked

and charged back to the client.

www.makingbusinessmatter.co.uk

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Measuring Return on Investment

There are many evaluation methods for training, each trying to find the holy grail of return on investment. We use Donald Kirkpatrick’s four level training evaluation model as a base because it has stood the test of time, since 1953.

– Level 1: Reaction: How did the learners react to the training?– Level 2: Learning: How much learning did the learners get?– Level 3: Behaviour: How much have the learners used the learning?– Level 4: Results: How much effect did the learner's learning have on performance? Few training

providers measure the return on investment beyond the level 1 reaction.

Few training providers measure the return on investment beyond the level 1 reaction. We have added one further level:

– Level 5: Sponsor: How much did we achieve the sponsors objectives?

Read more about our 5 level evaluation tool and see an example report - 'Chain of Evidence'.

www.makingbusinessmatter.co.uk

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Learning Needs to be Intriguing

To this end of 'Learning needs to be intriguing' we name each one of our training courses after a relevant film and we'll make reference to this on the course.

For our Leadership Training training course we chose ‘Coach Carter’ because sometimes being a good Leader is making tough short term decisions for a longer term benefit.

This film from 2005, rated PG-13, stars Samuel L. Jackson as a basketball coach who made headlines in 1999 for benching his undefeated high school basketball team due to poor academic results.

www.makingbusinessmatter.co.uk

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What do we do?

A typical People Development programme with a supplier to the big four UK supermarkets consists of a combination of the items that helps suppliers to achieve their business objectives.

Try our popularDeveloping Leaders

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Where next?

• Say ‘No’ to one day training courses.

• Start 'small' with a 1/2 day Masterclass for up to 12 people - There are 5 to choose from for only £750+vat.

• Leadership Training Course.

• Making Business Matter,Sticky Learning House5 Cheshire RoadThame,OXFORDSHIRE,OX9 3LQ

• Telephone: 0333 247 2012• Email: [email protected]

www.makingbusinessmatter.co.uk