McGraw-Hill/Irwin © The McGraw-Hill Companies, All Rights Reserved
Managing Organizational Projects
18-2
LEARNING OUTCOMES
1. Explain the triple constraints and its importance in project management
2. Describe the fundamentals of project management
18-3
MANAGING SOFTWARE DEVELOPMENT PROJECTS
• Analysts predict investment in IT projects worldwide through 2010 will be over $1 trillion
• 70 percent will be lost due to failed projects
• The consequences of failed projects include:– Damaged brand– Lost goodwill– Dissolution of partnerships– Lost investment opportunities– Low morale
18-4
The Triple Constraint
• Project management interdependent variables
18-5
The Triple Constraint
• Benjamin Franklin’s timeless advice - by failing to prepare, you prepare to fail - applies to software development projects
• The Hackett Group analyzed 2,000 companies and discovered:– Three in 10 major IT projects fail– 21 percent of the companies state that they cannot
adjust rapidly to market changes– One in four validates a business case for IT projects
after completion
18-6
The Triple Constraint
• Common reasons why IT projects fall behind schedule or fail
18-7
PROJECT MANAGEMENT FUNDAMENTALS
• Project – temporary endeavor undertaken to create a unique product, service, or result
• Project management – the application of knowledge, skills, tools, and techniques to project activities to meet project requirements
18-8
PROJECT MANAGEMENT FUNDAMENTALS
• The Project Management Institute (PMI) develops procedures and concepts necessary to support the profession of project management (www.pmi.org) and has three areas of focus:1. The distinguishing characteristics of a practicing
professional (ethics)2. The content and structure of the profession’s
body of knowledge (standards)3. Recognition of professional attainment
(accreditation)
18-9
PROJECT MANAGEMENT FUNDAMENTALS
• Project deliverable – any measurable, tangible, verifiable outcome, result, or item that is produced to complete a project
• Project milestone – represents key dates when a certain group of activities must be performed
• Project manager – an individual who is an expert in project planning and management
• Project management office (PMO) – an internal department that oversees all organizational projects
18-10
PROJECT MANAGEMENT FUNDAMENTALS
18-11
SUCCESSFUL PROJECT MANAGEMENT STRATEGIES
• Top five successful project management strategies1. Define project success criteria2. Develop a solid project plan3. Divide and conquer4. Plan for change5. Manage project risk
18-12
CHAPTER EIGHTEENOpening Case Study Questions
1. What are the three interdependent variables shaping project management? Why are these variables important to an e-espionage software development project?
2. Explain how the government can use the top five successful project management strategies to ensure its projects remain on-schedule and under budget
18-13
CHAPTER EIGHTEEN CASEBusiness Subject Matter Experts
• One of the best kept secrets of successful software development projects is to deploy a non-IT business subject matter expert (SME) to the project team to answer questions, solve problems, and troubleshoot
• A SME is relied on to take ownership of the project and ensure everything is executed correctly
18-14
CHAPTER EIGHTEEN CASE QUESTIONS
1. How can having a SME on your project alleviate scope creep?
2. How can having a SME on your project impact time constraints?
3. How can having a SME on your project impact costs?
4. Argue for or against the following statement: “There is no need to have a SME on the project management team”