National Occupational Standards for Supply Chain Management
Level 3 NVQ in Supply Chain Management NVQ Profile Mandatory Units The candidate is required to complete all three mandatory units. Unit T1: Maintain operational relationships within the supply chain Unit T2: Analyse information on the supply chain Unit T3: Apply improvements to the supply chain Optional Units Unit T4: Monitor the achievement of project tasks Unit T5: Control supplies at storage locations and facilities Unit T6: Complete export procedures and requirements Unit T7: Complete import procedures and requirements Unit T8: Administer contracts Unit T9: Analyse information on the procurement of supplies in the
supply chain Unit T10: Verify the capability of suppliers to meet supply specifications Unit T11: Analyse the performance of suppliers Unit T12: Identify potential suppliers for the supply chain Unit T13: Place orders with suppliers Unit T14: Monitor and progress the delivery of orders Unit T15: Monitor the flow of supplies in the supply chain Unit T16: Obtain information on storage locations and facilities Unit T17: Obtain information on distribution requirements Unit T18: Monitor the distribution of supplies Unit T19: Monitor the flow of returned supplies Unit T20: Monitor the transportation of supplies Unit Combinations To gain the full NVQ all three mandatory units plus six optional units must be achieved.
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National Occupational Standards for Supply Chain Management
Supply Chain Management Standards Guidance Note
Technical Level: Units coded with a ‘T’, eg: Unit T1 Maintain operational relationships within the supply chain. These units are designed for supply chain practitioners who provide mainly technical or support roles within the supply chain. It is recommended that these technical level units are used only in NVQ or SVQ Level 2 and 3 qualifications. Definitions of key words used in the Standards Colleagues any people who are directly employed or under
contract by the same organisation. Contract usually comprise of formal legally binding
agreements, but can be informal agreements: both can be enforced through civil law.
Organisation any type of private or public body, eg: a private
limited company or a local government body, regardless of size. Because of the complexity of ownership and control systems, each person will have to decide what their organisation is.
Resources the facilities, equipment, materials and finances
that are required to sustain the supply chain. Stakeholders all organisations or individuals who have a vested
interest in the organisation. Supplies any combination of goods or services that are
procured, delivered or stored in the supply chain. Supply Chain Management covers the application of procurement,
purchasing Assessment Strategy If the supply chain management units are incorporated into NVQ’s or SVQ’s, the Assessment Strategy which accompanies these standards must be implemented.
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National Occupational Standards for Supply Chain Management
Unit T1 Maintain operational relationships within the supply chain This unit must be used in accompaniment with the Supply Chain Management Standards Guidance Note.
Performance requirements Outcomes Achievement Criteria 1. Maintain and improve current operational
relationships within the supply chain a) communications are maintained and
improved b) options to improve supply chain processes
are clearly identified
2. Recommend opportunities to develop operational relationships within the supply chain
c) operational relationships could potentially benefit the supply chain
d) information on opportunities is provided to all relevant colleagues
3. Identify problems with supply chain
relationships e) problems are clearly identified as soon as
possible f) colleagues are informed of problems
according to organisational procedures
4. Ensure operational relationships are suitable for maintaining the performance of the supply chain
g) supply chain processes are monitored regularly
h) operational relationships are conducted in ways that are mutually beneficial
Application of knowledge: K3) Communication methods and procedures K7) Database management and monitoring methods and procedures K14) Information sources on supply chain processes K22) Organisational objectives and activities K33) Supply chain management theories, models and practices
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National Occupational Standards for Supply Chain Management
Unit T2 Analyse information on the supply chain This unit must be used in accompaniment with the Supply Chain Management Standards Guidance Note.
Performance requirements Outcomes Achievement Criteria 1. Specify the purpose of the analysis a) confirmation is obtained from appropriate
colleagues
2. Collate and prepare data for the analysis b) suitable sources of data are accessed c) relevant data for the analysis are sorted
and collated
3. Analyse data on the organisation’s supply chain
d) appropriate analysis methods and procedures are used
e) results are discussed with all relevant colleagues
4. Use analysis procedures and techniques
that are appropriate to the information required
f) results are provided according to agreed schedules
g) key findings are clearly identified
5. Identify any problems with the supply chain
h) problems are clearly identified as soon as possible
i) colleagues are informed of problems according to organisational procedures
6. Provide the results of the analysis to
colleagues j) Information is provided to all relevant
colleagues
Application of knowledge: K1) Analysis methods and procedures K14) Information sources on supply chain processes K22) Organisational objectives and activities K24) Performance measurement and benchmarking theories, models and practices K33) Supply chain management theories, models and practices
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National Occupational Standards for Supply Chain Management
Unit T3 Apply improvements to the supply chain This unit must be used in accompaniment with the Supply Chain Management Standards Guidance Note.
Performance requirements Outcomes Achievement Criteria 1. Obtain information on the improvements
being introduced to the supply chain a) information is obtained from the
appropriate colleagues
2. Apply improvements to the supply chain according to the implementation plan
b) plans are implemented wherever possible c) colleagues are consulted on their views
3. Comply with procedures for monitoring the supply chain
d) supply chain management systems are used
e) legal and organisational requirements are complied with
4. Collate and prepare data on the impact of
improvements to the supply chain f) suitable sources of data are accessed g) relevant data for the analysis are sorted
and collated
5. Analyse data on the impact of improvements to the supply chain
h) Appropriate analysis methods and procedures are used
i) Results are discussed with all relevant colleagues
6. Identify problems relating to the
application of the improvements to the supply chain
j) problems are clearly identified as soon as possible
k) colleagues are informed of problems according to organisational procedures
7. Provide feedback on the application of the
improvements to the supply chain l) information is provided to all relevant
colleagues m) issues that have an impact on the
organisation’s effectiveness are clearly expressed
Application of knowledge: K2) Change management theories, models and practices K22) Organisational objectives and activities K25) Planning methods and procedures K29) Quality management theories, models and practices K33) Supply chain management theories, models and practices
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National Occupational Standards for Supply Chain Management ____________________________________________________________________________________________
Unit T4 Monitor the achievement of project tasks This unit must be used in accompaniment with the Supply Chain Management Standards Guidance Note.
Performance requirements Outcomes Achievement Criteria 1. Clarify information on the requirements of
the project a) clarification is obtained from appropriate
colleagues
2. Confirm the project tasks to be achieved b) colleagues responsible for project tasks are identified
3. Obtain information from colleagues on the
achievement of project tasks and milestones
c) information is obtained from the appropriate colleagues
d) information is relevant to the project being monitored
4. Monitor the achievement of project tasks e) project tasks are monitored regularly
5. Provide information on the progress of
project tasks f) information is provided to all relevant
colleagues
6. Identify any problems in delivering project tasks
g) problems are clearly identified as soon as possible
h) colleagues are informed of problems according to organisational procedures
Application of knowledge: K14) Information sources on supply chain procedures K22) Organisational objectives and activities K28) Project management and administration methods and procedures K33) Supply chain management theories, models and practices
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National Occupational Standards for Supply Chain Management ____________________________________________________________________________________________
Unit T5 Control supplies at storage locations and facilities This unit must be used in accompaniment with the Supply Chain Management Standards Guidance Note.
Performance requirements Outcomes Achievement Criteria 1. Confirm information on the supplies being
stored a) specifications and quality of supplies are
clearly identified b) quantity and delivery schedules of
supplies are clearly identified
2. Obtain information on the supplies being stored
c) suitable sources of data are accessed d) information is obtained from the
appropriate colleagues
3. Collate and prepare data for the analysis e) relevant data for the analysis are sorted and collated
4. Analyse information on the storage
locations and facilities f) appropriate analysis methods and
procedures are used
5. Monitor the location and condition of the supplies being stored
g) supplies being stored are monitored at regular intervals
6. Identify any problems with the supplies
being stored h) problems are clearly identified as soon as
possible i) colleagues are informed of problems
according to organisational procedures
7. Provide the results of the monitoring to colleagues
j) results are discussed with all relevant colleagues
k) results are provided according to agreed schedules
8. Comply with procedures for controlling
the supplies being stored l) supply chain management systems are
used m) legal and organisational requirements are
complied with
Application of knowledge: K1) Analysis methods and procedures K6) Cost and benefit analysis methods and procedures K14) Information sources on supply chain procedures K17) Logistics theories, models and practices K22) Organisational objectives and activities K24) Performance measurement and benchmarking theories, models and practices K33) Supply chain management theories, models and practices
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National Occupational Standards for Supply Chain Management ____________________________________________________________________________________________
Unit T6 Complete export procedures and requirements This unit must be used in accompaniment with the Supply Chain Management Standards Guidance Note.
Performance requirements Outcomes Achievement Criteria 1. Identify export requirements for the
supplies a) position and movement of supplies is
clearly identified b) specifications and quantify of supplies
required is clearly identified c) financial, legal and transportation
requirements are clearly identified
2. Obtain information on the exporting of supplies
d) suitable sources of data are accessed e) information is obtained from the
appropriate colleagues
3. Complete export documentation for the supplies
f) financial and insurance details are finalised
g) customs documentation is completed correctly
h) transportation details are complete
4. Monitor the completion of export procedures
i) export procedures are monitored at all key stages
5. Identify any problems with the export
procedures and requirements j) problems are clearly identified as soon as
possible k) colleagues are informed of problems
according to organisational procedures
6. Provide information on the export of supplies
l) information is provided to all relevant colleagues
m) confidentiality of information is maintained
7. Comply with export procedures and
requirements n) supply chain management systems are
used o) legal and organisational requirements are
complied with
Application of knowledge: K3) Communication methods and procedures K6) Cost and benefit analysis methods and procedures K10) Export methods and procedures K14) Information sources on supply chain procedures K22) Organisational objectives and activities K33) Supply chain management theories, models and practices
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National Occupational Standards for Supply Chain Management ____________________________________________________________________________________________
Unit T7 Complete import procedures and requirements This unit must be used in accompaniment with the Supply Chain Management Standards Guidance Note.
Performance requirements Outcomes Achievement Criteria 1. Identify import requirements for the
supplies a) position and movement of supplies is
clearly identified b) specifications and quantify of supplies
required is clearly identified c) financial, legal and transportation
requirements are clearly identified
2. Obtain information on the importing of supplies
d) suitable sources of data are accessed e) information is obtained from the
appropriate colleagues
3. Complete import documentation for the supplies
f) financial and insurance details are finalised
g) customs documentation is completed correctly
h) transportation details are complete
4. Monitor the completion of import procedures
i) import procedures are monitored at all key stages
5. Identify any problems with the import
procedures and requirements j) problems are clearly identified as soon as
possible k) colleagues are informed of problems
according to organisational procedures
6. Provide information on the import of supplies
l) information is provided to all relevant colleagues
m) confidentiality of information is maintained
7. Comply with import procedures and
requirements n) supply chain management systems are
used o) legal and organisational requirements are
complied with
Application of knowledge: K3) Communication methods and procedures K6) Cost and benefit analysis methods and procedures K12) Import methods and procedures K14) Information sources on supply chain procedures K22) Organisational objectives and activities K33) Supply chain management theories, models and practices
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National Occupational Standards for Supply Chain Management ____________________________________________________________________________________________
Unit T8 Administer contracts This unit must be used in accompaniment with the Supply Chain Management Standards Guidance Note.
Performance requirements Outcomes Achievement Criteria 1. Obtain authorisations to administer the
contracts a) the authorisation of appropriate
colleagues is obtained
2. Obtain and clarify instructions and information required to negotiate contracts
b) information is obtained from the appropriate colleagues
c) clarification is obtained from appropriate colleagues
3. Provide documents specified in the
contract d) all pages and parts of the contract are
compiled correctly
4. Analyse information on contract outcomes e) relevant data for the analysis are sorted and collated
f) appropriate analysis methods and procedures are used
5. Identify any problems relating to the
content and outcomes of contracts g) problems are clearly identified as soon as
possible h) colleagues are informed of problems
according to organisational procedures
6. Exchange information on the content and outcomes of contracts
i) information is provided to all relevant colleagues
j) confidentiality of information is maintained
7. Confirm the contract complies with all
relevant requirements k) Legal and regulatory requirements are
complied with l) organisational requirements are complied
with
Application of knowledge: K3) Communication methods and procedures K4) Contract administration methods and procedures K16) Legal and regulatory requirements K22) Organisational objectives and activities K27) Procurement theories, models and practices K33) Supply chain management theories, models and practices
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National Occupational Standards for Supply Chain Management ____________________________________________________________________________________________
Unit T9 Analyse information on the procurement of supplies in the supply chain
This unit must be used in accompaniment with the Supply Chain Management Standards Guidance Note.
Performance requirements Outcomes Achievement Criteria 1. Specify the purpose of the analysis a) confirmation is obtained from appropriate
colleagues
2. Collate and prepare data for the analysis b) suitable sources of data are accessed c) relevant data for the analysis are sorted
and collated
3. Analyse data on the procurement of supplies in the supply chain
d) appropriate analysis methods and procedures are used
e) results are discussed with all relevant colleagues
4. Identify any problems with the
procurement of supplies in the supply chain
f) problems are clearly identified as soon as possible
g) colleagues are informed of problems according to organisational procedures
5. Provide the results of the analysis to
colleagues h) results are provided according to agreed
schedules i) key findings are clearly identified j) information is provided to all relevant
colleagues
Application of knowledge: K1) Analysis methods and procedures K14) Information sources on supply chain processes K22) Organisational objectives and activities K24) Performance measurement and benchmarking theories, models and practices K26) Presentation theories, models and practices K27) Procurement theories, models and practices K33) Supply chain management theories, models and practices
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National Occupational Standards for Supply Chain Management ____________________________________________________________________________________________
Unit T10 Verify the capability of suppliers to meet supply
specifications This unit must be used in accompaniment with the Supply Chain Management Standards Guidance Note.
Performance requirements Outcomes Achievement Criteria 1. Confirm the type of supplies that are
required a) specifications and quality of supplies
required is clearly identified b) quantity and rate of supplies required is
clearly identified c) delivery schedules and other
requirements are clearly specified
2. Obtain information from suppliers on their capability to provide supplies
d) suitable sources of information are accessed
e) all relevant information is considered
3. Analyse information on the capability of suppliers
f) appropriate analysis methods and procedures are used
4. Verify the information provided by
suppliers g) information is checked using
organisationally specified methods h) suppliers are suitable for being used
5. Identify any problems in using the suppliers
i) problems are clearly identified as soon as possible
j) colleagues are informed of problems according to organisational procedures
6. Provide the results to colleagues
k) results are discussed with all relevant colleagues
l) results are provided according to agreed schedules
7. Comply with procedures for verifying
suppliers
m) supply chain management systems are used
n) legal and organisational requirements are complied with
Application of knowledge: K1) Analysis methods and procedures K14) Information sources on supply chain processes K22) Organisational objectives and activities K26) Presentation theories, models and practices K27) Procurement theories, models and practices K32) Supplier evaluation methods and procedures K33) Supply chain management theories, models and practices
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National Occupational Standards for Supply Chain Management ____________________________________________________________________________________________
Unit T11 Analyse the performance of suppliers This unit must be used in accompaniment with the Supply Chain Management Standards Guidance Note.
Performance requirements Outcomes Achievement Criteria 1. Confirm the type of supplies that are
required a) specifications and quality of supplies
required is clearly identified b) quantity and rate of supplies required is
clearly identified c) delivery schedules and other
requirements are clearly specified
2. Obtain information on the performance of suppliers
d) suitable sources of information are accessed
e) all relevant information is considered
3. Collate and prepare data for the analysis f) relevant data for the analysis are sorted and collated
4. Analyse data on the performance of
suppliers g) appropriate analysis methods and
procedures are used
5. Identify any problems in using the suppliers
h) problems are clearly identified as soon as possible
i) colleagues are informed of problems according to organisational procedures
6. Provide the results of the analysis to
colleagues
j) results are discussed with all relevant colleagues
k) results are provided according to agreed schedules
7. Recommend options for improving the
performance of suppliers
l) appropriate options for improving the supply chain are identified
m) alternative sources of supply are identified
Application of knowledge: K1) Analysis methods and procedures K14) Information sources on supply chain processes K22) Organisational objectives and activities K24) Performance measurement and benchmarking theories, models and practices K26) Presentation theories, models and practices K27) Procurement theories, models and practices K33) Supply chain management theories, models and practices
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National Occupational Standards for Supply Chain Management ____________________________________________________________________________________________
Unit T12 Identify potential suppliers for the supply chain This unit must be used in accompaniment with the Supply Chain Management Standards Guidance Note.
Performance requirements Outcomes Achievement Criteria 1. Obtain information on the supplies that
are required a) information is obtained from the
appropriate colleagues b) information is clarified if necessary
2. Confirm the type of supplies that are required
c) specifications and quality of supplies required is clearly identified
d) quantity and rate of supplies is clearly identified
e) delivery schedules and other requirements are clearly specified
3. Obtain information on suppliers in the
market f) suitable sources of data are accessed g) colleagues are consulted on their views
4. Identify potential suppliers h) suppliers are capable of providing supplies i) suppliers are available to provide the
supplies
5. Identify any problems in using the suppliers
j) problems are clearly identified as soon as possible
k) colleagues are informed of problems according to organisational procedures
6. Provide the results to colleagues
l) results are discussed with all relevant colleagues
m) results are provided according to agreed schedules
7. Comply with procedures for identifying
potential suppliers
n) supply chain management systems are used
o) legal and organisational requirements are complied with
Application of knowledge: K14) Information sources on supply chain processes K22) Organisational objectives and activities K26) Presentation theories, models and practices K27) Procurement theories, models and practices K32) Supplier evaluation methods and procedures K33) Supply chain management theories, models and practices
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National Occupational Standards for Supply Chain Management ____________________________________________________________________________________________
Unit T13 Place orders with suppliers This unit must be used in accompaniment with the Supply Chain Management Standards Guidance Note.
Performance requirements Outcomes Achievement Criteria 1. Obtain information on the supplies that
need to be ordered a) specifications and quality of supplies
required is clearly identified b) quantity and rate of supplies required is
clearly identified c) delivery schedules and other
requirements are clearly specified
2. Confirm the specifications with colleagues d) information is provided to all relevant colleagues
e) colleagues are consulted on their views
3. Place orders with suppliers f) orders are placed according to the specified schedule
g) orders are placed according to procedures agreed with the supplier
4. Confirm the orders with suppliers h) price and specifications are confirmed
i) delivery instructions are agreed
5. Identify any problems in placing orders j) problems are clearly identified as soon as possible
k) colleagues are informed of problems according to organisational procedures
6. Comply with procedures for placing orders
l) supply chain management systems are used
m) legal and organisational requirements are complied with
Application of knowledge: K14) Information sources on supply chain processes K22) Organisational objectives and activities K26) Presentation theories, models and practices K27) Procurement theories, models and practices K32) Supplier evaluation methods and procedures K33) Supply chain management theories, models and practices
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National Occupational Standards for Supply Chain Management ____________________________________________________________________________________________
Unit T14 Monitor and progress the delivery of orders This unit must be used in accompaniment with the Supply Chain Management Standards Guidance Note.
Performance requirements Outcomes Achievement Criteria 1. Confirm information on the supplies that
need to be ordered a) specifications and quality of supplies
required is clearly identified b) quantity and rate of supplies required is
clearly identified c) delivery schedules and other
requirements are clearly specified
2. Monitor the delivery of orders d) supplies are monitored against delivery times and specifications
e) cost and quality of supplies is monitored
3. Progress orders with suppliers f) orders are progressed according to the specified schedule
g) orders are progressed according to procedures agreed with the supplier
4. Identify any problems with the delivery of
orders h) problems are clearly identified as soon as
possible i) colleagues are informed of problems
according to organisational procedures
5. Recommend options for progressing the delivery of orders
j) additional support is provided to suppliers k) alternative sources of supply are
identified
6. Comply with procedures for progressing orders
l) supply chain management systems are used
m) legal and organisational requirements are complied with
Application of knowledge: K14) Information sources on supply chain processes K22) Organisational objectives and activities K26) Presentation theories, models and practices K27) Procurement theories, models and practices K32) Supplier evaluation methods and procedures K33) Supply chain management theories, models and practices
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National Occupational Standards for Supply Chain Management ____________________________________________________________________________________________
Unit T15 Monitor the flow of supplies in the supply chain This unit must be used in accompaniment with the Supply Chain Management Standards Guidance Note.
Performance requirements Outcomes Achievement Criteria 1. Confirm information on the supplies that
are flowing through the supply chain a) specifications and quality of supplies
required is clearly identified b) quantity and delivery schedules of
supplies are clearly identified
2. Collate and prepare data to monitor the flow of supplies
c) suitable sources of data are accessed d) relevant data for the analysis are sorted
and collated
3. Analyse data on the flow of supplies e) appropriate analysis methods and procedures are used
f) results are discussed with all relevant colleagues
4. Identify any problems with the flow of
supplies g) problems are clearly identified as soon as
possible h) colleagues are informed of problems
according to organisational procedures
5. Provide the results of the analysis to colleagues
i) results are provided according to agreed schedules
j) key findings are clearly identified k) information is provided to all relevant
colleagues
6. Comply with procedures for monitoring the flow of resources
l) supply chain management systems are used
m) legal and organisational requirements are complied with
Application of knowledge: K1) Analysis methods and procedures K14) Information sources on supply chain processes K17) Logistics theories, models and practices K21) Operations management theories, models and practices K22) Organisational objectives and activities K33) Supply chain management theories, models and practices
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National Occupational Standards for Supply Chain Management ____________________________________________________________________________________________
Unit T16 Obtain information on storage locations and facilities This unit must be used in accompaniment with the Supply Chain Management Standards Guidance Note.
Performance requirements Outcomes Achievement Criteria 1. Confirm information on the supplies being
stored a) specifications and quality of supplies
required is clearly identified b) quantity and delivery schedules of
supplies are clearly identified
2. Obtain information on storage locations and facilities
c) suitable sources of data are accessed d) information is obtained from the
appropriate colleagues
3. Collate and prepare data for the analysis e) relevant data for the analysis are sorted and collated
4. Analyse information on the storage
locations and facilities f) appropriate analysis methods and
procedures are used
5. Identify any problems in using the storage locations and facilities
g) problems are clearly identified as soon as possible
h) colleagues are informed of problems according to organisational procedures
6. Provide the results of the analysis to
colleagues
i) results are discussed with all relevant colleagues
j) results are provided according to agreed schedules
7. Recommend options for using storage
locations and facilities
k) appropriate options for the supply chain are identified
l) alternative storage locations and facilities are identified
Application of knowledge: K1) Analysis methods and procedures K6) Cost and benefit analysis methods and procedures K14) Information sources on supply chain processes K17) Logistics theories, models and practices K22) Organisational objectives and activities K24) Performance measurement and benchmarking theories, models and practices K33) Supply chain management theories, models and practices
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National Occupational Standards for Supply Chain Management ____________________________________________________________________________________________
Unit T17 Obtain information on distribution requirements This unit must be used in accompaniment with the Supply Chain Management Standards Guidance Note.
Performance requirements Outcomes Achievement Criteria 1. Confirm information on the supplies being
distributed a) positioning and movement of supplies is
clearly identified b) role of suppliers and customers within the
distribution system are clearly identified c) distribution requirements of different
types of supplies are identified
2. Obtain information on distribution requirements
d) suitable sources of data are accessed e) information is obtained from the
appropriate colleagues
3. Collate and prepare data for the analysis f) relevant data for the analysis are sorted and collated
4. Analyse information on the distribution
requirements g) appropriate analysis methods and
procedures are used
5. Identify any problems in the distribution requirements
h) problems are clearly identified as soon as possible
i) colleagues are informed of problems according to organisational procedures
6. Provide the results of the analysis to
colleagues
j) results are discussed with all relevant colleagues
k) results are provided according to agreed schedules
7. Recommend options for using storage
locations and facilities
l) appropriate options for the supply chain are identified
m) alternative storage locations and facilities are identified
Application of knowledge: K1) Analysis methods and procedures K6) Cost and benefit analysis methods and procedures K14) Information sources on supply chain processes K17) Logistics theories, models and practices K22) Organisational objectives and activities K24) Performance measurement and benchmarking theories, models and practices K33) Supply chain management theories, models and practices
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National Occupational Standards for Supply Chain Management ____________________________________________________________________________________________
Unit T18 Monitor the distribution of supplies This unit must be used in accompaniment with the Supply Chain Management Standards Guidance Note.
Performance requirements Outcomes Achievement Criteria 1. Confirm information on the supplies being
distributed a) positioning and movement of supplies is
clearly identified b) specifications and quality of supplies
required is clearly identified
2. Obtain information on the distribution of supplies
c) suitable sources of data are accessed d) information is obtained from the
appropriate colleagues
3. Collate and prepare data for the analysis e) relevant data for the analysis are sorted and collated
4. Analyse information on the distribution of
supplies f) appropriate analysis methods and
procedures are used
5. Monitor the distribution of supplies g) supply distribution is monitored at regular intervals
6. Identify any problems with the
distribution of supplies
h) problems are clearly identified as soon as possible
i) colleagues are informed of problems according to organisational procedures
7. Provide the results of the monitoring to
colleagues
j) results are discussed with all relevant colleagues
k) results are provided according to agreed schedules
8. Comply with procedures for monitoring
the distribution of supplies
l) supply chain management systems are used
m) legal and organisational requirements are complied with
Application of knowledge: K1) Analysis methods and procedures K6) Cost and benefit analysis methods and procedures K14) Information sources on supply chain processes K17) Logistics theories, models and practices K22) Organisational objectives and activities K24) Performance measurement and benchmarking theories, models and practices K33) Supply chain management theories, models and practices
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National Occupational Standards for Supply Chain Management ____________________________________________________________________________________________
Unit T19 Monitor the flow of returned supplies This unit must be used in accompaniment with the Supply Chain Management Standards Guidance Note.
Performance requirements Outcomes Achievement Criteria 1. Confirm information on the supplies being
returned a) information on quantity and type of
returns is obtained
2. Collate and prepare data on the flow of returned supplies
b) suitable sources of data are accessed c) information is obtained from the
appropriate colleagues
3. Analyse information on the flow of returned supplies
d) appropriate analysis methods and procedures are used
4. Identify any problems with the flow of
returned supplies e) problems are clearly identified as soon as
possible f) colleagues are informed of problems
according to organisational procedures
5. Provide the results of the analysis to colleagues
g) results are discussed with all relevant colleagues
h) results are provided according to agreed schedules
6. Recommend options for improving the
flow of returned supplies
i) appropriate options for the supply chain are identified
j) alternative methods for returning supplies are identified
7. Comply with procedures for monitoring
the flow of returned supplies
k) supply chain management systems are used
l) legal and organisational requirements are complied with
Application of knowledge: K1) Analysis methods and procedures K6) Cost and benefit analysis methods and procedures K14) Information sources on supply chain processes K17) Logistics theories, models and practices K22) Organisational objectives and activities K24) Performance measurement and benchmarking theories, models and practices K33) Supply chain management theories, models and practices
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National Occupational Standards for Supply Chain Management ____________________________________________________________________________________________
Unit T20 Monitor the transportation of supplies This unit must be used in accompaniment with the Supply Chain Management Standards Guidance Note.
Performance requirements Outcomes Achievement Criteria 1. Confirm information on the supplies being
transported a) positioning and movement of supplies is
clearly identified b) transportation requirements of different
types of supplies are identified
2. Obtain information on the transportation of supplies
c) suitable sources of data are accessed d) information is obtained from the
appropriate colleagues
3. Collate and prepare data for the analysis e) relevant data for the analysis are sorted and collated
4. Analyse information on the transportation
of supplies f) appropriate analysis methods and
procedures are used
5. Monitor the transportation of supplies g) supply transportation is monitored at regular intervals
6. Identify any problems with the
transportation of supplies
h) problems are clearly identified as soon as possible
i) colleagues are informed of problems according to organisational procedures
7. Provide the results of the monitoring to
colleagues
j) results are discussed with all relevant colleagues
k) results are provided according to agreed schedules
8. Comply with procedures for monitoring
the transportation of supplies
l) supply chain management systems are used
m) legal and organisational requirements are complied with
Application of knowledge: K1) Analysis methods and procedures K6) Cost and benefit analysis methods and procedures K14) Information sources on supply chain processes K22) Organisational objectives and activities K24) Performance measurement and benchmarking theories, models and practices K33) Supply chain management theories, models and practices K34) Transportation methods and procedures
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