04/09/23Information Strategy Committee 1
KFUPM IT Strategy: The Process and Framework
04/09/23Information Strategy Committee 2
Developing an Information Strategy
1. Identifying Guiding Planning Concepts
2. Adopting an IT Strategy Development Process for KFUPM
3. Developing the Framework of the Plan
04/09/23Information Strategy Committee 3
• The real purpose of technology in education is education.
• Scalability and compatibility.• The process of strategic planning is as important as
the document it produces. • IT solutions = hardware + Human resources
(recruitment & training) + software• Adopted solutions must be: relevant, comprehensive,
fit for the purpose and cost effective• Continuously Emerging technologies• IT strategic plan has to be part of and integrate with
the University’s comprehensive strategic plan
Planning Concepts
04/09/23Information Strategy Committee 4
IT Strategy Development Process
Stage 2: Detailing the process of Planning
Stage 1: Developing the Framework
Formation Of the Standing Committee
Stage 5: ContinuallyImplementEvaluateRevise
Stage 4: Constructing The plan
Stage 3: Stakeholders’ input and data collection
04/09/23Information Strategy Committee 5
Stage 1: The Framework of the plan
Vision statement What we want to happen in the future
Mission statement The purpose for having the vision and the intention to fulfill it
Goals Stating specifically what we plan to accomplish
Objectives How you plan to achieve the goals we have stated; state goals
in measurable terms
Strategies and Initiatives The actions for attaining the objectives
04/09/23Information Strategy Committee 6
Vision StatementWhat we want to happen in the future
KFUPM shall become a leading university in IT-empowered education, research, outreach, and administration.
04/09/23Information Strategy Committee 7
Mission Statement The purpose for having the vision and the intention to fulfill it
KFUPM deploys Information Technology solutions to improve the quality of teaching, learning, research, and outreach. KFUPM strives towards nurturing an electronic community to enhance learning experience, to facilitate knowledge creation and dissemination, and to enable University’s administration to provide efficient and effective support to these functions.
04/09/23Information Strategy Committee 8
GoalsStating specifically what we plan to accomplish
Goal I: Integrate Technology with the Learning Environment.
Goal 2: Improve access to information and collaborative work.
Goal 3: Improve IT Resources Management.
Goal 4: Ensure data availability, integrity, and security.
04/09/23Information Strategy Committee 9
Goal 1
04/09/23Information Strategy Committee 10
Integrate Technology with the Learning Environment
Objective 1: Increase faculty involvement in developing and delivering Web-based courses.
Objective 2: Improve students’ access to, and effective use of technology to enhance learning.
Objective 3: Provide technology-equipped classrooms.
Objective 4: Initiate distance-learning program.
04/09/23Information Strategy Committee 11
Integrate Technology with the Learning Environment
Objective 1: Increase faculty involvement in developing and delivering Web-based courses.
Proposed Strategies
1. Draft a University-wide Policy on e-learning.
2. Establish a policy on intellectual property rights of e-courses.
3. Set up an evaluation and reward system for the development and delivery of web-based courses.
4. Set up a faculty support unit for developing and delivering web-based courses.
04/09/23Information Strategy Committee 12
Integrate Technology with the Learning Environment
Objective 1: Increase faculty involvement in developing and delivering Web-based courses.
Proposed Strategies
5. Launch an awareness campaign and provide training for developing and delivering web-based courses.
6. Conduct and encourage research to increase faculty involvement in developing and delivering web-based courses.
7. Develop technology-acquisition programs for faculty.
04/09/23Information Strategy Committee 13
Integrate Technology with the Learning Environment
Objective 2: Improve students’ access to, and effective use of technology to enhance learning.
Proposed Strategies
1. Implement curriculum changes to broaden students’ computer literacy and information technology skills.
2. Expand the availability of campus-provided labs for students.
3. Develop technology acquisition program for students.
04/09/23Information Strategy Committee 14
Integrate Technology with the Learning Environment
Objective 3: Provide technology-equipped classrooms.
Proposed Strategies
1. Launch an aggressive project to equip all the classrooms in the University with appropriate technology within two years.
2. Ensure all newly built classrooms are equipped with state-of-the-art technology.
04/09/23Information Strategy Committee 15
Integrate Technology with the Learning Environment
Objective 4: Initiate distance-learning program.
Proposed Strategies
1. Establish a separate organizational unit for promotion of distance learning, with clear-cut responsibilities and authority.
2. Provide e-learning resources for distance-learning, e.g., human resources, servers, communication link, e-classrooms, studios, video conference equipment, etc.)
3. Establish standards and guidelines for content, delivery, and quality assurance.
04/09/23Information Strategy Committee 16
Goal 2
04/09/23Information Strategy Committee 17
Improve access to information and collaborative work
Objective 1: Develop University Web portal to provide user- customizable access to University information
Objective 2: Develop digital library
Objective 3: Provide a fast and secure remote access to university network
Objective 4: Enhance communication infrastructure and external connectivity
Objective 5: Create a computer-supported collaborative work environment (CSCW)
04/09/23Information Strategy Committee 18
Improve access to information and collaborative work
Objective 1: Develop University Web portal to provide user-customizable access to University information
Proposed Strategies
1. Launch a project to develop University web portal within two years using evolution model.
2. Develop scope and technical specifications for Web portal.
3. Develop and test initial pilot implementation of university portal site.
4. Expand, develop, and maintain KFUPM portal site.
04/09/23Information Strategy Committee 19
Improve access to information and collaborative work
Objective 2: Develop digital library
Proposed Strategies
1. Launch a project to replace print-collection with digital collection.
2. Automate library services.
3. Join Consortia of digital libraries.
04/09/23Information Strategy Committee 20
Improve access to information and collaborative work
Objective 3: Provide a fast and secure remote access to university network
Proposed Strategies
1. Expand network connectivity to all campus facilities.
2. Provide sufficient remote access capacity.
3. Implement Public Key Infrastructure (PKI).
4. Initiate and implement campus wide computer and network security policy.
04/09/23Information Strategy Committee 21
Improve access to information and collaborative work
Objective 4: Enhance communication infrastructure and external connectivity
Proposed Strategies
1. Continue incremental increase in external bandwidth.
2. Upgrade connectivity to Internet 2 within five years.
3. Ensure that the University network infrastructure is capable of providing multimedia application between campus buildings.
04/09/23Information Strategy Committee 22
Improve access to information and collaborative work
Objective 5: Create a computer-supported collaborative work environment (CSCW)
Proposed Strategies
1. Adopt CSCW tools.
2. Provide training and other support to ensure well-managed diffusions.
04/09/23Information Strategy Committee 23
Goal 3
04/09/23Information Strategy Committee 24
Improve IT Resource Management
Objective 1: Initiate policies for hiring, training and retaining IT personnel
Objective 2: Develop and fund an upgrade cycle for hardware, software, and network resources
Objective 3: Provide appropriate levels of user training and support
Objective 4: Develop standards for hardware and software acquisitions,
maintenance and support
04/09/23Information Strategy Committee 25
Improve IT Resource Management
Objective 1: Initiate policies for hiring, training and retaining IT personnel
Proposed Strategies
1. Review IT personnel salary scales.
2. Provide non-financial incentives to IT professionals (e.g., on-campus housing).
3. Adopt a career development program for IT professionals such as attending technical gatherings and technical training.
04/09/23Information Strategy Committee 26
Improve IT Resource Management
Objective 2: Develop and fund an upgrade cycle for hardware, software, and network resources
Proposed Strategies
1. Allocate annual funds for hardware (PCs and servers), campus network devices, and systems and application software.
04/09/23Information Strategy Committee 27
Improve IT Resource Management
Objective 3: Provide appropriate levels of user training and support
Proposed Strategies
1. Establish an IT user training unit.
2. Develop training programs for students, staff and faculty.
3. Ensure user support is adequately staffed with qualified professionals.
04/09/23Information Strategy Committee 28
Improve IT Resource Management
Objective 4: Develop standards for hardware and software acquisitions, maintenance and support
Proposed Strategies
1. Set up standards and coordinate the acquisition of hardware and software throughout the campus.
2. Maintain a set of products for instruction, research, office support and communication.
04/09/23Information Strategy Committee 29
Goal 4
04/09/23Information Strategy Committee 30
Ensure data availability, integrity, privacy and security
Objective 1: Implement integrated enterprise information systems
Objective 2: Initiate and implement privacy policies and procedures
Objective 3: Develop and implement comprehensive business continuity plan
04/09/23Information Strategy Committee 31
Ensure data availability, integrity, privacy and security
Objective 1: Implement integrated enterprise information systems
Proposed Strategies
1. Design and implement an enterprise database that minimizes data redundancy and maximizes data integrity and security.
2. Replace legacy and stand alone applications with Integrated Enterprise Information Systems (IEIS).
04/09/23Information Strategy Committee 32
Ensure data availability, integrity, privacy and security
Objective 2: Initiate and implement privacy policies and procedures
Proposed Strategies
1. Develop privacy policies and procedures
04/09/23Information Strategy Committee 33
Ensure data availability, integrity, privacy and security
Objective 3: Develop and implement comprehensive business continuity plan
Proposed Strategies
1. Identify potential threats to critical systems (hardware, software and databases, telecommunications, and personnel).
2. Prioritize systems requiring disaster recovery.
3. Develop and implement a Business Continuity Plan.
04/09/23Information Strategy Committee 34
Stage 2: Detailing the process of Planning
• To be accomplished• Activities:
– Identifying the necessary steps for the planning process
– Envisioning and detailing the process and participants of the third stage “Stakeholders’ input and data collection” (who, type of involvement, form of participation (i.e., workshop)
– Envisioning and detailing the process and participants of the forth stage “Constructing the plan”
– Putting a time table for all activities
04/09/23Information Strategy Committee 35
Thank you
04/09/23Information Strategy Committee 36
Thank you
04/09/23Information Strategy Committee 37
Cascading Goal Example
04/09/23Information Strategy Committee 38
G O A L B R A N C H IN G
U n ive rs ity G o a l2 U n ive rs ity G o a l2 U n ive rs ity G o a l3
S e c to r G o a l1 S e c to r G o a l2 S e c to r G o a l3
D iv is io n D e pa rtm e nt
G o a l 1 G o a l2 G o a l3
B u tto m U p Fe e db a ck
C o lla ge C e n te r D e an sh ip
S e c to r1 S e c to r2
T o p-d o w n Inp u t
K F U P MIT S tra te g y C o m m ittee
Goal and Plan Branching Chart
04/09/23Information Strategy Committee 39
Institutional and Divisional Planning
• Adopt a set of a few pan-university goals that will enable fulfilling the vision and accomplishing the mission
• Establish a common understanding of the adopted goals throughout the University.
• Establish a template for the setting up of goals, objectives …etc to be used throughout the university.
• Allow the few adopted goals of the university to cascade down through the sectors, colleges, centers, Dept. …etc. Where each Dept/Div./Cntr can formulate -based on its own vision and mission- the appropriate branching goals and objectives.
04/09/23Information Strategy Committee 40
A Goal Example(From: Southwest Missouri State U, It strategic plan)