• Recruitment & human resources time• Salary and benefits outlay• Management and training invested• Productivity losses• New business and business in

general• Unemployment compensation

What’s the Cost of a Mishire o

It adds up.

Combines 3 Key Elements:

HAVE – Key Performance Indicators (Results)

DO - Critical Functions

BE - Behaviors, Values, Personalities, Skills, Talents

Have, Do, Be - Job Description

• Deadlines

• Results Produced

• Performance Measurement

HAVE - Performance Indicators

• % of time doing what

• Core accountabilities

• The “doing” of producing results

DO - Critical Functions

• Behaviors, Talents, Traits, Values, Personality

• Willingness

• “Want” Power

• Skills, Experience, Education

BE - Selection Criteria

• Phone Screen

• Cognitive Assessments

• Inner View

• Values & Interest Assessment

• Traits Assessment

• Behavioral Interviewing

• Full Scope Assessment

KeenHireIn-depth Hiring Process

Behavioral Interviewing 

“People get hired for what they can do and fired for who they are.”

Bibliography Good to Great, Jim Collins

Top Grading, Bradford D. Smart, PHD

Leapfrogging the Competition, Oren Harari, PHD

Pour your Heart into It, Howard Schultz

Raving Fans, Ken Blanchard, Sheldon Bowles

The 5 Temptations of a CEO, Pat Lencioni

The Truth about Managing People, Stephen P. Robbins

Attracting Perfect Customers, Stacey Hall: Jan Brogniez

The 5 Dysfunctions of a team, Pat Lencioni