Steps&to&Business&Success&&on&the&Internet&of&Things&&&7&Sean%Lorenz,%Technical%Product%Manager,%Xively%
@seanlorenz&|&@XivelyIoT&
• Your&business&+&the&IoT&
• Building&end@to@end&connected&products&
• Real@world&examples&
Takeaways&
2&
Business System Integration
Create Applications
Build the InfrastructureIdentify Business Case
Create operations & process optimization strategy
Define product & service strategy
Investigate & define broad business case
BOARDS + MODULESDev platformsRFIDBLEGPUs & CPUsSecurity
SENSORS + ACTUATORSAcousticChemicalProximitySecurity
HydraulicPneumaticElectricMechanical
NETWORK OPERATORData carrierWiFi carrier
GATEWAYSIP Protocols [WiFi, Ethernet]Bridge Protocols [Estimote, Z-Wave, Zigbee, mesh router]
OBJECT FUNCTIONALITYCreate & test capability Bidirectional data connectivity
Create a Connected Object
InfrastructureAPISupportMessagingAccount MgmtFile Storage
Data VisualizationRemote AccessWeb InterfaceSecurityRoutingRules Engine
Time Series StorageProvisioningRealtime Data Streaming
END USER APPSMobile app [consumer, vendor, partner]Web app [internal, external]Win32 app
OPERATIONS APPSDevice Lifecycle MgmtGroups MgmtProvisioning
Service &Support
CRM/ERP IntegrationBilling ServicesLogistics SoftwareSupport Systems
Data VisualizationLearnable, Predictive ActionStream ProcessingReporting
Device UpdatingRemote DiagnosticsUser SupportBreak/Fix
Analytics & Automation
Steps&to&Building&Complete&IoT&SoluHons&
3&
4
Follow&the&data&DATA&IS&THE&CURRENCY&OF&THE&INTERNET&OF&THINGS&
IdenHfying&a&Business&Case&Step%1%
Internet&EvoluHon&
Wave%1:%WWW%Connec/ng%PCs%
Wave%2:%Mobile/Cloud%Connec/ng%People%
Wave%3:%Internet%of%Things%Connec/ng%Everything%
6&
On&the&Top&of&Hype&Mountain&
Source:&&Gartner's&2014&Hype&Cycle&for&Emerging&Technologies&Maps&the&Journey&to&Digital&Business&
Internet%of%Things%
7&
ConnecHng&things&on&the&Internet&is¬&enough.&
“the&Pets.com&of&the&IoT”&Stacey%Higginbotham%
Today’s&connected&soluHons&must&saHsfy&&a%clearly%understood%customer%need…&
…and&holisHcally&transform&internal&departments&too.&
• Customer&retenHon&• Experience@based&billing,&&variable&pricing&
• Up@sell,&cross@sell&• Expand&market&share&
• PredicHve&maintenance&• Remote&service&&&support&• Service&chain&opHmizaHon&
• Behavior@based&insights&• Highly&relevant&targeHng&• Advanced&acribuHon&modeling&
• Break/fix&cycle&management&• Device&lifecycle&management&• Supply&chain&opHmizaHon&
&
• Chain&of&custody,&audit&trails&• Real@Hme&revenue&recogniHon&• Risk&&&compliance&management&
• Feature&usage&&&demand&analysis&• Product&road@mapping&• QuanHtaHve&field&tesHng&
Sales%
Service%
Marke/ng%
Opera/ons%
Finance%
Product%Dev% 11&
Create&a&Connected&Object&&Step%2%
Building&the&product&Step%2%
How&will&your&board&be&powered?&
Power%Supply&What&type&of&board&fits&your&product?&
Boards&What&data&are&you&trying&to&observe?&
Sensors&
Where&should&I&act?&
Actuators&What&connecHvity&opHons&do&I&have?&
Networks&What&protocol&&
do&I&use?&
Gateways&
13&
14&
Build&the&IoT&Infrastructure&Step%3%
IoT&Infrastructure&Step%3%
Infrastructure&
API&
Support&
Messaging&
Account&Management&
Groups&Management&
File&Storage&
Data&VisualizaHon&
Remote&Access&
UI/UX&Development&
Security&
RouHng&
Rules&Engine&
AuthenHcaHon&
Time&Series&Handling&
Provisioning&
Real@Hme&Data&Streaming&
Object&Directory&
Deployment&TesHng&
Load&Balancing&
PenetraHon&tesHng&
15&
IoT&Infrastructure&Step%3%
16&
XIVELY API REST, Sockets, MQTT
GravityTM Platform
APPS
XivelyManagement
Studio
MESSAGING Real-time, carrier-grade messaging & routing
Business Process Integration(ERP, CRM, App Automation)
End User Applications
Devices &Gateways
OperationsApplications
TRUSTENGINE
Secure permissioning frommessaging to infrastructure
DATASERVICES
Storage and retrieval fortime series data & files
DIRECTORYSERVICES
Searchable directory ofobjects & permissions
CORERescue
BoldChat
Join.me
Cubby
17&
Create&ApplicaHons&Step%4%
Create&ApplicaHons&
End%User%Apps%
Step%4%
Opera/ons%Apps%
18&
19&
Tie&Into&Business&Systems&Step%5%
Integrate&with:&&
• ERPs&• CRMs&• LogisHcs&• Billing&• MarkeHng&• etc.&
Tie&into&Business&Systems&Step%5%
20&
AnalyHcs&&&AutomaHon&Step%6%
AnalyHcs&&&AutomaHon&Step%6%
Repor/ng% Filtering% Exploring% Predic/ng% Ac/ng%
Visualize&trends&in&your&data&with&dashboards&or&analyHcs&sooware&integraHon.&
Preprocessing&data&helps&to&discover&outliers,&clean&raw&data&for&parsing,&or&set&basic&triggers&and&events.&&
Unsupervised&learning&and&clustering&algorithms&can&illuminate&trends&unnoHced&by&human&analysis.&
Deep&learning,&Bayesian&and&other&predicHve&algorithms&help&you&make&future&decisions&based&on&past&data.&
Making&intelligent,&automated&decisions&based&on&learned&inputs&can&set&you&apart.&
VALUE&INCREASES&OVER&TIME&
22&
Maintain,&Service,&and&Support&Step%7%
SupporHng&your&devices&
Remote%Support% Remote%Access%Remote%firmware%updates%
Step%7%
24&
Transformation Results
The&Connected&Lab&
New&England&BioLabs&EvoluHon&
The%7%Steps%
1%
2%
3%
4%
6%
5%
7%
2.&Connected&Object&
1.&Business&Case&
3.&Plaporm&
4.&ApplicaHons&
5.&Business&Systems&
6.&AnalyHcs&&&AutomaHon&
7.&Service&&&Support&
27&
28
The&Connected&Home&
Lutron&EvoluHon&
The%7%Steps%
2.&Connected&Object&
1.&Business&Case&
3.&Plaporm&
4.&ApplicaHons&
5.&Business&Systems&
6.&AnalyHcs&&&AutomaHon&
7.&Service&&&Support&
3%
6%
1%
2%
4%
5%
7%
29&
I WANT YOU TO BUILD AWESOME
IOT PRODUCTS
@XivelyIoT&xively.com&
Thank&You!&
Recommended
