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Iskander Business Partner GmbH
December 2013
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Who are we? Who do we work for? What do we do?
• Solutions to generate value and drive growth
• In product- and customer-related functions
• Project work as well as interim management
• Bring an end-to-end approach from strategy through to implementation
• Consultants with in-depth specialist knowledge
• Long-standing consulting and industry experience
• Entrepreneurial mindset
• Owner-run and managed company
• Locations in Munich and Düsseldorf
• For leading companies in particular the TIME industry
• Within Product Management, CRM, Marketing & Sales and Business Development
• Project Sponsors are VPs and Heads of Department
• Strong focus on German, Austrian and Swiss markets
Business Partner Iskander
Iskander Business Partner is an owner-run consulting firm which develops and successfully implements value and growth solutions
Our Proposition
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Hand in hand with our client we work result-oriented in order to deliver real added value
Our firm Our Approach Our USPs
• Shared team values: Passion Reliability Paving the way Service & performance
• We work hand in hand with you to achieve our goal of successful implementation
• We work end-to-end; from strategy to implementation
• We deliver real added value instead of theoretical concepts
• Results instead of slides => solutions instead of ideas
• Specialist knowledge combined with deep experience
• We are part of your team
• Lean consulting – high impact
• Entrepreneurial thinking
• Owner run firm founded by Armin Iskander in 2005
• Locations in Munich and Düsseldorf
• Employee structure: 20 permanent employees and ∅ 30 freelancers from a pool
of ca. 250 experts
• Turnover > 9 Mio € in 2012
• Subsidiary Deliver IT GmbH offers IT Consulting Services
Who are we?
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We support you every step of the way whether it is making progess on an existing path or setting sail for a new direction
What do we do?
Project approach: Head for new destinations Interim Management: Increase speed
Project management and responsibility
Idea Concept Detailed Solution
Conclu-sion
Exe- cution
• Change within the company (e.g. for restructuring)
• Temporary Skill expansion (e.g. for important negotiations)
• Replacement Resource (e.g. Parental leave)
Employee/Expert
Department Leader
Team & Group Leader
C-Level
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We offer a new perspective on your topic and together with you find the best solution
Growth & Value- Strategy
• Definition and evaluation of a mobile wallet-/NFC strategy
• Benchmarking and definition of a device management strategy
• Development of a regional growth strategy
• Creation of a connected home sales strategy
• Project Lead for retention strategy & churn reduction
• Development and implementation of a value-based revenue planning
Product, Price & Innovation
• Project Lead for proposition development and launch preparation for mobile security
• Launch and further development of mobile data/convergence product elements
• Further development of the WLAN department
• Development and implementation of an LTE strategy
What do we do?
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We offer a new perspective on your topic and together with you find the best solution
Customer Management
• Introduction of value-based retention and up-selling
• Increasing transparency with respect to the subscriber retention cost (SRC)
• Systemisation and professionalisation of the CRM structure in the company
• Increasing revenue from prepaid customers through intelligent campaigning
Marketing
• Interim Management to further develop performance marketing
• Integration of social media as an established and integral part of the company strategy
• Development of a marketing efficiency strategy
Sales & Partnering
• Conception of a new provision model for sales employees
• Strategic reorientation of the sales department
• Development and implementation of alternative sales strategies
What do we do?
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We work for leading companies in Germany, Austria and Switzerland, in particular in the TIME industry
Who do we work for?
Areas Levels
• VP-Level
• C-Level
• Head of Department
• Team Leader
• Product management
• CRM
• Sales & Marketing
• Customer Service
• Strategy/ Bus. Dev.
Countries
• Germany
• Switzerland
• Austria
• Rest of Europe
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Armin Iskander l Iskander Business Partner Paulstr. 19 l 85737 Ismaning/Munich l Germany mobile: +49.175.171 00 00 phone: +49.89.99 650 86-1 fax: +49.89.99 650 86-2 e-mail: [email protected] www.i-b-partner.com
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BACK UP
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Due to our long-standing customer relationships we also engage with topics outside of are core area of expertise
What do we do?
Technology/IT
Sales & Partner mgmt.
CRM/Customer Service
UN-Strategy
Procurement
Legal
Billing
Product mgmt.
Business Development
Controlling
Accounting
HR
Network
Area of Engagement
Change Process Product Project Brand Strate- gy
Customer Com- pliance
Quality
No engagement in this area, but experience in project work
Function
Competence
FOCUS
BACKU
P
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Subsidiary
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DeliverIT is specialised in the intermediation of qualified specialists
DeliverIT has set the goal of offering a pool of the best experts in the market
All freelancers in our network have been awarded the DeliverIT Quality Seal, are personally known by us and have verifiable customer references
Iskander Business Partner offers this service since 2005. The business area became an independent subsidiary on 1.1.2011
DeliverIT provides specialists for IT projects as well as for positions that have an interface with business departments
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One-stop shop for competence and quality
Process and quality management
IT Consulting
Project Management
• Projekt leadership, Project office (PMO) • Operation and project management • Process- and quality management • Interim management
• Performance management • Information management inkl. reporting,
KPI´s, SLA´s • Business Intelligence (BI) • Process optimisation
• IT-Vendor management • Requirements engineering • Billing • Software architecture and conception • Software development • Software integration • Testing
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