Eric Dresselhuys
Smart Grid Project Outcomes: Experiences and Lessons Learned – INDUSTRY PERSPECTIVES: Global and India
EVP
Silver Spring Networks
Global Smart Grid Success
Copyright 2016 Silver Spring Networks
• Numerous success stories from around the world
• Multi-application view is key
• Not everything works
• Suggestions for success
What you will hear today
DescriptionPG&E has networked more than 5.1 million homes and businesses to-date (August 2015)
Operational Network Success
>60MManual Meter Reads Avoided
636kRemote Operations
in 2014
2.16% to <0.1%
Reduced Estimated Reads
Annual benefits reported1
• 99.75% meter read performance (all meters)• 98.5+% daily on-demand performance• Daily volume* of 2k-3k RCD operations
1 Source: PG&E
Copyright 2016 Silver Spring Networks
DescriptionImproved customer service with remote service switch
Expanding Options for
Customers
Disconnects
for non-pay
Same-day
re-connection
requests occur
after 3pm
Example of
disconnect,
payment, to
re-connect
Initial Results
• Extended payment options
• Option to pay until 11:45pm day prior to disconnection
for non-payment
• Extended hours for same day re-connection,
7pm vs 3pm
• Re-connection happens quickly
Decreasing
by 10-20%
>50%
500Up to 500
connections in
1 day
17 Mins
Copyright 2016 Silver Spring Networks
Faster Restoration: Superstorm Sandy (& Nor’Easter)October/November 2012
8 million left without power
across the NE
~One million w/ power
unrestored a week later
Public outrage over delays in
restoration
Smart grid technology sped recovery
“[Smart meters] enable us to dispatch crews
more efficiently, allowing them to focus on
areas of possible damage instead of going
out to locations where power has already
been restored-Jeanette Mills, Chief Customer Officer, BGE
• PHI restored power to all DC
customers within 48 hours of
storm hitting
• Received kudos from Sec. of
Energy Chu for fast response
~$25M per day
Avoided storm mutual
aid costs
(for 1M customers)
Sources: Various. See slide notes.Copyright 2016 Silver Spring Networks
Description
Remote Outage Checking
Initial Results1• Power outages are often caused by problems within
a home, such as a tripped circuit breaker
• AMI enables reps to remotely check whether an
outage is on the utility or customer side of the meter,
reducing unnecessary crew dispatches and customer
outage time
1 Source: MIT Technology Review (May 2013)
42k per
year
~2 hours
Eliminated
truck rolls
Reduction in
outage
duration per
case
Copyright 2016 Silver Spring Networks
Description• Data analytics software identifies tampered, by-
passed or failed smart meters
• 20+ algorithms use utility and 3rd party data to
generate leads
• Benefits include:
• Improved customer and utility safety
• Reduced revenue loss
• Reduces resources required for investigations
• Platform for future data-based decision making
Revenue Protection
Results (2013)1
Incrementa
l $ billed
per
customer
1 Source: A Case Study on the Revenue Protection Software: Sacramento Municipal Utility District Smart Grid Demonstration (EPRI, December 2014)
Incremental
$ collected
per
customer
Graphic display of investigation sites within the SMUD Service Territory
$2.90
$0.65
Copyright 2016 Silver Spring Networks
Transformer Load Management w/ AMI
Description
• AMI data used to determine accurate,
hourly load profiles for 5,400 transformers
to identify over-loading
1 Source: Innovations from Across the Grid, Edison Foundation, Dec. 2014
Avoided customer interruptions and power quality issues
Capital savings and avoided losses due to improved equipment sizing
Reduced environmental disturbances, safety issues and property damage
Fewer truck rolls for outage response
Benefits1
Copyright 2016 Silver Spring Networks
Successful Operational Savings through C&I AMI
Description
• Deployed AMI to 24,500 large C&I customers -representing more than 40% of CPFL’s revenue - that required individual truck rolls for billing
• AMI network deployed across a challenging and sparse geography
Monthly truck
rolls avoided
Results to date1
23.4k
$2.1M
Estimated
annual savings
in readings,
billing and
inspections
1 Source: Valor Economico (03/02/2015) interview with Paulo Bombassaro
CPFL’s C&I AMI network
CPFL used to send a vehicle and two
electricians to do the reading of high-
voltage customers. What was done in
two hours …now we do in 0.04
seconds- Paulo Bombassaro,
Director of Engineering CPFL
Copyright 2016 Silver Spring Networks
Description
CitiPower and Powercor’s Meter Outage
Notification system leverages AMI data to manage
outages
The system enables:
• Earlier outage detection
• Quicker restoration of supply interruptions
• Real-time interactions with customers via SMS,
Mobile Apps, and Email
2014 Australia
Business Award
winner for
Innovation
Results1
1 Source: Australia Business Awards (link)
AMI-based Outage Management
Operational
Savings (2013)$7M
Copyright 2016 Silver Spring Networks
Better Reliability with Multiple DA Apps
Minutes of Customer
Interruptions Avoided
per Year
Estimated Annual
Opex Savings
Customer outages that
will be avoided by FPL
detecting transformer
issues
Annual benefits reported1
• 4.6 million smart meters
• 3,800+ remote fault indicators
• 1,300+ capacitor banks
• 1,000+ automated feeder switches
• 750+ line/transformer monitors
1 Sources: U.S. Dept. of Energy Report – Smart Grid Investments Improve Grid Reliability, Resilience, and Storm Response; Innovations from Across the Grid,
Edison Foundation, Dec. 2014
Description
Improved storm response and grid reliability with
multiple DA applications on a single network
5.1M
$30M
10K
Copyright 2016 Silver Spring Networks
Fault Detection and Management
Description1
• Automatic detection of faults and rerouting of
power
• More efficient operation and faster power
restoration
• 55% of customers served by circuits with
automated distribution devices (reclosers and
switches)
• 3,500+ DA devices installed
Initial Results2
~3.3
million
Utility
Substation Automated switch with
SSN DA comms
SSN Bridge MasterDMS/
SCADA
1. Source: ComEd Progress Report
2. “Innovations from Across the Grid,” Edison Foundation, Dec. 2014
Customer
outages avoided
since 2012
DMS/
SCADA
[Infrastructure] investments have
resulted in ComEd’s best year-
end reliability performance (0.99
SAIFI) and customer satisfaction
rate on record.
- The Edison Foundation
Utility
Substation
Copyright 2016 Silver Spring Networks
Significant Savings from VVO / CVR
Description
• Monitor voltage at end of line
• Reduce (and flatten) voltage from substation to
reduce excess power delivered to customers,
while meeting regulated lower limit Energy
Savings
Peak
Demand
Reduction
Initial Results1
126V
114V
118V (?)
Regulated
lower limit
118V
Reduce voltage
(and flatten)
1 Source: AEP published results
2.9%
2%-3%
Copyright 2016 Silver Spring Networks
Driving Demand Response
across a Full Service Territory
Description
• OGE’s Positive Energy SmartHours dynamic pricing program
• More than 110k participants enrolled with target of ~150k (20% of customers)
• Silver Spring Smart Grid Platform-enabled ecosystem of devices & software
• Devices/solutions used:
Average savings
per residential
customer
Results to date1
$152
155 MW
Current
capability of
peak demand
reduction
PCT
CustomerIQ
Consumer
Engagement &
Marketing
1 Source: OGE presentation in Distributech 2014
Smart Meter
Ads
Videos
TV
Average savings
per commercial
customer
$305
Copyright 2016 Silver Spring Networks
Successful Peak Pricing
Savings
Description
• More than 1 million smart meters deployed1; 387k dynamic pricing participants in 2014
• Default TOU rates for residential and small commercial customers
• Residential rates vary from 7.2 to 11.6 cents/kWh; TOU rate pilot for Electric Vehicles
Results achieved in 20142
Capacity price
mitigation to all
BGE Zone
Customers
$28M
1 Full Deployment started in 2012 and expected to finish by end of 20152 Source: Case No. 9028: Fourth Quarter 2014 Metrics Report of Baltimore Gas and Electric Company
$7M
Avoided T&D
infrastructure due
to reduced peak
load
$9M
Auction results
from bidding
dynamic pricing
in PJM
Copyright 2016 Silver Spring Networks
Solar Integration –New and legacy systems
Demand Response – Pricing + direct load control
Advanced Metering Infrastructure
Customer Engagement
Distribution Automation –Grid monitoring, energy
storage
Silver Spring
Network
Description• Hawaii Clean Energy Initiative targets 40%
renewable energy for the state
Renewables Research
Leveraging DR to integrate more renewables &
Exploring smart inverters (built in
VAR mgmt)
Customers excited to be able to manage and control their
energy bill and usage
Benefits
Renewables Integration
Smart Energy Platform Transfers to Smart Cities
City of Copenhagen
• EU’s most sustainable city
• Network-as-a-Service Model
• Anchor tenant of 20K lights across five manufacturers
• Immediate plants to evaluate/deploy range of sensors
City of Paris
• Pilot for both street lights and traffic lights
• City-wide sub-GHz mesh – capacity for more services
• Network canopy of 18K street lights
• Poodle protection!
Huge Street Light Overlays at Utilities
• Over 1 million street lights under management
• Further enhancing radio mesh coverage
• Driving street light vendors to tight integration
• Leverage for environmental sensors
Doing More Key to Business Results
* Based on publicly available U.S. smart grid business/rate cases and includes Silver Spring internal estimates
Operational benefits from AMI are now nearing
breakeven
Adding DA can create a positive business case without any
consumer behavioral change
Engaging customers with DR/EE programs creates additional
benefits and new business model opportunities
B/C ratio: ~1 B/C ratio: ~1.4 B/C ratio: ~1.7
290 280
Cost Benefits
AMI
~290 ~280
290 280
105280
Cost Benefits
DA
AMI
~395
~560
290 280
105280
30
105
10
85
Cost Benefits
DA
AMI
~435
~750
EE
DR
Average U.S. Smart Grid Business Case* $/customer, electric only, PV over 20 years
Copyright 2016 Silver Spring Networks
Copyright 2016 Silver Spring Networks
• Failure Modes• “Failure to Launch”
• “Failure to Deliver”
• “Failure to Sustain”
• Networking / Platform most likely ‘Point of Failure’• Insufficient reliability across applications & geographies
• Insufficient capacity
• Proprietary / non-Standards
• Parts vs. Solutions
Not Everything Works!
Copyright 2016 Silver Spring Networks
• Plagiarize!
• You will do more that you think – plan ahead
• Standards are key, interoperability is critical
• Differentiate cost from value
Suggestions
“THANK YOU”