GETTING STARTED WITH YOUR NEW AIRTEL MAIL PROFESSIONAL EMAIL SERVICE
POWERED BY Microsoft Office 365
Version-318th February 2013
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How to use this presentation
Table of Contents•H
ow to access your email on Microsoft Office365
Getting Started
•Ho w to take backup of your emails.
• This is useful if your emails are larger than 500MB in total
Taking backup of your emails
•Transfer your emails easily through online utility
•Steps to transfer your existing emails to new platform (if smaller than 500 MB)
Easy transfer of your emails
•A few easy steps to handle errors
Troubleshooting
•Final steps
All is done
•Self Help articles and videos for common tasks using Outlook Web Apps.
Getting to use Outlook Web Apps
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GETTING STARTED
Initial Guidelines
1. Airtel will create a parallel email-id for you on Office365
2. The username and password of this account will be mailed to you
on your existing airtelmail.in email
3. Once you get the user-name and the password, you are requested
to login to Microsoft site to access your account first time.
4. URL to access your account
https://login.microsoftonline.com/
1. Login to the portal using the user ID and the
temporary password you would have received
from airtel on your airtelmail.in email.
2. On your first login, the system will ask you to
change your password
3. Use the new password to login back
https://login.microsoftonline.com/
1. This is your access page.
2. Click on Outlook to open your
email interface.
For first time use, Microsoft Outlook Web Apps will ask you to specify your preferred language and Time Zone.1. Select “English” for Language2. Select “(UTC+5.30) Chennai, Kolkata, Mumbai,
New Delhi as your Time Zone. 3. Click OK Button
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This (the all new Microsoft
Outlook Web Apps) will be
your professional email
interface.
BACKUP YOUR EMAILS
http://support.google.com/a/bin/answer.py?hl=en&answer=100458
1. Airtel strongly recommend to take backup of all your data from existing platform.
2. This is recommended even if you have successfully migrated all your data to new platform.
3. To take backup, please access the below URL and follow the suggested steps.
TRANSFER YOUR EMAILS
1. Open your AIRTELMAIL account in a separate window.
2. Click on Options and ‘Settings’ [See top right corner]
1. Select ‘Forwarding and
POP/IMAP
2. Select “Enable POP for all mail
(even mail that’s already been
downloaded)” if not selected
already
3. Click “Save Changes”
1. Sign Out from the old airtelmail account
2. Open your new airtelmail account in a separate
window using
https://login.microsoftonline.com/
We will now start the journey of getting your previous emails.
1. Click on Options.
2. Click on “All Options”
Click on “Connected Accounts”
1. CLICK ON NEW 2. ENTER YOUR EXISTING AIRTELMAIL USERNAME and PASSWORD
1. CLICK ON FINISH
TROUBLE SHOOTING
In case of any error messages, please follow slide 21 to 23. Otherwise, move to Slide 24
1. CLICK ON “POP”
1. Type your Display Name2. Email address and User
name will be your existing Airtelmail email id (the old email)
3. Put your Airtelmail (the old email) Password
4. Uncheck “Leave mail in server”
5. Type the details as on the left hand side under “Server Information”
6. Click “Save”
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Wait for this screen to appear
ALL IS DONE
AFTER A CONNECTED ACCOUNT HAS BEEN CREATED
1. The interface will show the status as “Downloading”
2. Click on “Mail” (Top Left Hand Corner)
All your previous emails start appearing in the Inbox
CUT-OFF MIGRATION: ONCE YOU HAVE DOWNLOADED ALL YOUR EMAILS TO THE NEW ACCOUNT
ALL YOUR PRECIOUS EMAILS SHOW UP IN INBOX
ONCE YOU HAVE COMPLETED DOWNLOADING ALL EMAILS TILL
THE LAST DATE,
1. Click on Options, More Options
2. Select the Account Name from the List and Delete the connection.
POST CUT-OFF:
1. Login with your old airtelmail username and new password.2. ALL PREVIOUS EMAILS WILL BE RETAINED IN THE NEW INTERFACE
Great Achievement!
Now all your old emails are there in your new Exchange Online mailbox powered by Microsoft Office 365.
SELF HELP VIDEOS and ARTICLES
SELF HELPGetting Started with Outlook Web Apps: Supported Browsers, Working with Messages , Using the Calendar , Contacts and Groups , Accessibility , Getting Help , Signing Out , Other Ways to Connect to Your Mailbox
Additional Videos for your reference: Manage Your E-Mail•Send automatic replies to people that send you messages
Find and View Messages•Find items in your mailbox
Work with Other E-Mail Accounts•Send and receive e-mail from other e-mail systems within Outlook Web App
•Redirect incoming messages to another e-mail account
Set Up E-Mail on Your PC•Set up a POP or IMAP e-mail program to send and receive e-mail
•Set up e-mail in Outlook 2010
•Set up e-mail in Outlook 2007
Use Other Outlook Web App Features•Learn to use contacts, chat, and groups
•Learn to use the Outlook Web App calendar
Set Up E-Mail on Your Phone•Set up your phone for Exchange ActiveSync
•Set up your phone for POP or IMAP
thank you
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