Fruit & Veg to SuccessDeniz Yusuf

BDMCoach.com.au

My Work Timeline

1990- 1993 Hospitality

1993-1995 Amway-Kirby

1995 + Married Tracy

1995-2002 Fruit Shop / Australia day 2000 Rebekah-Rose

2002-2007 Wholesale & Retail Fruit 25th April 2002 Elizabeth (Libby)

2008-2013 Integrity Real Estate 16th Sept 2008 Madelin (Maddy)

May 2013 The birth of BDMCoach 1 Dog & 3 birds

My Work Timeline Hospitality

Amway- Kirby Fruit Shop

Wholesale & Retail Fruit Integrity Real EstateBeautiful Children

Dog BDMCoach

Fruit & Veg to SUCCESS

First Training I met Amy Sanderson

“I want what she’s got”

Second training I met Darren Hunter

Create a Daily Task Manager

&

Write personal notes

First two lessons in Real Estate

“The more knowledge you have in your industry or position, the more confident you are in speaking or presenting it”Supermarket vs Small Fruito or David vs Goliath12 Months vs 25 + Years

New business enquiry forms & knowledge

As a BDM it wasn’t about what Deniz KNEW or had

vs

The years and years and years of experience.

Supermarkets have decades of experience

“Deniz had a handful of years”

Overcoming the 25+ years

• PRODUCT

• QUALITY OF SERVICE

• EXPERIENCE YOU PROVIDE

• KNOWLEDGE YOU CAN GIVE

It’s all about…

• PRODUCT

It’s all about…

• What product does your office have to offer over rival agents?• What points of differences your office has over rival agents• Name some PODs?

• QUALITY OF SERVICE

It’s all about…

• What Quality Service are you providing clients?• Tell me what service you’re giving over rival agents?• How long is too long to respond to a tenant enquiry?• How long is too long to respond to new business enquiry?

• EXPERIENCE YOU CAN PROVIDE

It’s all about…

• What’s the experience like for your potential clients?• What experience are you giving tenants? Prospective too?• Are you PROACTIVE with prospective tenants?

• KNOWLEDGE YOU CAN GIVE

It’s all about…

• More training = Better knowledge• “If you can answer ALL questions asked of you…..YOU will succeed

far more than not knowing”• Have you Listening Questions READY

“If you can answer ALL questions asked of you…..YOU will succeed far

more than not knowing”

Listening Questions

Why did you call our agency?

Listening Questions

Why did you call our agency?What are you looking for in a property manager?

Listening Questions

Why did you call our agency?What are you looking for in a property manager?

What concerns do you have in renting out your home?

ANSWER?

New Listings!

Set your goals

Enjoy your job

BDMCoach.com.auGet copies of the forms I’ve spoken about

Be one of the first three to connect, and I’ll help with setting your goals for 2015.

Setting goals

Gaining knowledge

Just turning up