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My Work Timeline
1990- 1993 Hospitality
1993-1995 Amway-Kirby
1995 + Married Tracy
1995-2002 Fruit Shop / Australia day 2000 Rebekah-Rose
2002-2007 Wholesale & Retail Fruit 25th April 2002 Elizabeth (Libby)
2008-2013 Integrity Real Estate 16th Sept 2008 Madelin (Maddy)
May 2013 The birth of BDMCoach 1 Dog & 3 birds
My Work Timeline Hospitality
Amway- Kirby Fruit Shop
Wholesale & Retail Fruit Integrity Real EstateBeautiful Children
Dog BDMCoach
First Training I met Amy Sanderson
“I want what she’s got”
Second training I met Darren Hunter
Create a Daily Task Manager
&
Write personal notes
First two lessons in Real Estate
“The more knowledge you have in your industry or position, the more confident you are in speaking or presenting it”Supermarket vs Small Fruito or David vs Goliath12 Months vs 25 + Years
New business enquiry forms & knowledge
As a BDM it wasn’t about what Deniz KNEW or had
vs
The years and years and years of experience.
Supermarkets have decades of experience
“Deniz had a handful of years”
Overcoming the 25+ years
• PRODUCT
It’s all about…
• What product does your office have to offer over rival agents?• What points of differences your office has over rival agents• Name some PODs?
• QUALITY OF SERVICE
It’s all about…
• What Quality Service are you providing clients?• Tell me what service you’re giving over rival agents?• How long is too long to respond to a tenant enquiry?• How long is too long to respond to new business enquiry?
• EXPERIENCE YOU CAN PROVIDE
It’s all about…
• What’s the experience like for your potential clients?• What experience are you giving tenants? Prospective too?• Are you PROACTIVE with prospective tenants?
• KNOWLEDGE YOU CAN GIVE
It’s all about…
• More training = Better knowledge• “If you can answer ALL questions asked of you…..YOU will succeed
far more than not knowing”• Have you Listening Questions READY
Listening Questions
Why did you call our agency?What are you looking for in a property manager?
What concerns do you have in renting out your home?
BDMCoach.com.auGet copies of the forms I’ve spoken about
Be one of the first three to connect, and I’ll help with setting your goals for 2015.