Fierce Conversations –
Having Conversations
That Matter
Debbie Frapp
Debbie Frapp
2
MAPS 1x1 Coach
MAPS Group Coach Fierce Conversations
Fierce Conversations - Having Conversations That Matter
A fierce conversation is one in which
you and I come out from behind ourselves
into the conversation and make it real.
Defining “Fierce”
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Why …spend time working on conversations?
“While no single conversation is guaranteed to
change the trajectory of a career, a company, a
relationship, or a life, any single conversation can.”
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1. What are the current strategies we are using to
change behaviors, get the outcome we want other
than being clear or direct with our
communication?
Identifying the Gap
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Identifying the Gap2. What are your fears around having needed
conversations OR how are you justifying NOT
having the conversations?
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3. What is it costing you?
• In your business (BE SPECIFIC)
• In your personal life
Identifying the Gap
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Identifying the Gap4. If you implement more effective skills in
communication, how does that impact your
business?
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Four Objectives of a Fierce Conversation
1. Interrogate reality
2. Come out from behind yourself
3. Tackle the tough challenges
4. Enrich the relationship
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Three Ideas
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1. Our careers, companies, teams,
relationships, and our very lives
succeed or fail gradually then suddenly
one conversation at a time.
Three Ideas:
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2. The conversation IS the relationship.
Three Ideas:
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3. All conversations are with myself,
and sometimes they involve other
people.
Taking Action1. What are the current conversations that have my
name on them?
2. What reality must I interrogate in my work life?
3. Where and with whom am I failing to show up authentically?
4. Who would benefit from my undivided attention?
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Taking Action5. What am I currently pretending not to know?
6. Who deserves my praise?
7. What beneficial results might occur if I said less
and listened more?
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Your answer to these questions is your first step to being “Fierce.”
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