© Copyright IBM Corporation 2006
© 2010 IBM Corporation
Solution Architecture for
Energy and Utilities (SAFE)
Partner Ecosystem
IBM Global Energy and Utility Industry
© Copyright IBM Corporation 2010 2
SOA
SAFE architecture based
on SOA
IBM Solution Architecture for Energy & Utilities Framework (SAFE)
Framework Evolution (2004 to today)
2004 – Framework
Introduction
SAFE evolved from the
Energy Hub and
concentrated on
Enterprise Application
Integration
SAFE expanded/enhanced to
leverage acquisitions and
new capabilities:
Asset, device and service
monitoring
Asset lifecycle management
Business process automation
Enhanced customer experience
Informed decision making
Regulatory, risk, and compliance
management
Security solutions
2009 – SAFE
Generation Customer OperationsTransmission and Distribution
Utility Business Domains
Third Party Domain
Communications Network Domain
Device Domain
Business Integration Layer
Device Support
Functions Functions Functions
Fuel Management
Safety & Compliance
Trading
Field Service
Meter Data MgmtCustomer Care
Supply Acquisition
Service Oriented Architecture
Construction
Asset Maintenance
Asset Operations
Planning and Construction
Asset Management
Grid Operations
Marketing
Sales
Billing and Collections
Intelligent Utility Network
Enterprise
Asset
Mgmt
Enterprise
Asset
Mgmt
Advanced
Meter
Mgmt
Advanced
Meter
Mgmt
Network
Automation
and
Analytics
Network
Automation
and
Analytics
User interaction
Customer
CareCustomer
Care
Customer
MgmtCustomer
Mgmt
Customer
SystemsCustomer
Systems
Plant
OperationsPlant
Operations
Fleet
MgmtFleet
Mgmt
Supply
ExpansionSupply
Expansion
Generation Customer OperationsTransmission and Distribution
Utility Business Domains
Third Party Domain
Communications Network Domain
Device Domain
Business Integration Layer
Device Support
Functions Functions Functions
Fuel Management
Safety & Compliance
Trading
Field Service
Meter Data MgmtCustomer Care
Supply Acquisition
Service Oriented Architecture
Construction
Asset Maintenance
Asset Operations
Planning and Construction
Asset Management
Grid Operations
Marketing
Sales
Billing and Collections
Intelligent Utility Network
Enterprise
Asset
Mgmt
Enterprise
Asset
Mgmt
Advanced
Meter
Mgmt
Advanced
Meter
Mgmt
Network
Automation
and
Analytics
Network
Automation
and
Analytics
User interaction
Customer
CareCustomer
Care
Customer
MgmtCustomer
Mgmt
Customer
SystemsCustomer
Systems
Plant
OperationsPlant
Operations
Fleet
MgmtFleet
Mgmt
Supply
ExpansionSupply
Expansion
Infr
astr
uctu
re S
erv
ices
Interaction
Services
Partner
Interaction
Business App
Services - Analytics
Information
Services - CIM
Business
Optimization
Services
Development
Services
Access
Services
Security
Services
Process
Services
IT Service
Management
Data Transport
Data Sources
SCADA MDM CIS WAMS GISERP
Finance
OMS TradingProcess Modeling &
Workflow
AMM
EMS EAMContent
Mgmt
Enterprise Service Bus
Infr
astr
uctu
re S
erv
ices
Interaction
Services
Partner
Interaction
Business App
Services - Analytics
Information
Services - CIM
Business
Optimization
Services
Development
Services
Access
Services
Security
Services
Process
Services
IT Service
Management
Data Transport
Data Sources
SCADA MDM CIS WAMS GISERP
Finance
OMS TradingProcess Modeling &
Workflow
AMM
EMS EAMContent
Mgmt
Enterprise Service Bus
Cli
en
t I
nte
racti
on
Pa
rtn
er
Inte
racti
on
Security
Services
Management
Services
Data
Services
Infr
astr
uc
ture
Se
rvic
es
De
ve
lop
me
nt
Business Process Intelligence
Sensors
Application Services
Network Communication
Devices
Enterprise Service Bus
AMRCIS/
CRMEAM
Energy
Trade
ERP/
HRFIN GIS
Grid
MonitorHIST OMS
Mobile
WorkDW WMS
Cli
en
t I
nte
racti
on
Pa
rtn
er
Inte
racti
on
Security
Services
Management
Services
Data
Services
Infr
astr
uc
ture
Se
rvic
es
De
ve
lop
me
nt
Business Process Intelligence
Sensors
Application Services
Network Communication
Devices
Enterprise Service Bus
AMRCIS/
CRMEAM
Energy
Trade
ERP/
HRFIN GIS
Grid
MonitorHIST OMS
Mobile
WorkDW WMS
2006 – SOA Architecture
IBM Global Energy and Utility Industry
© Copyright IBM Corporation 2010 3
IBM provides a comprehensive Energy and Utilities framework that
delivers smarter solution deployment
The framework provides…
An approach to align technology with utility business needs
Utility industry best practices and solution accelerators to speed deployment
Re-usable implementation patterns to lower risk
Support for adoption of open and industry standards
A choice of business applications from IBM business partners
The framework gives you speed,
flexibility and choice in deploying
solutions while reducing cost and risk!
IBM Industry Frameworks
Business partner solutions
IBM industry solutions
Infrastructure & Governance
Business Partner Ecosystem
Asset, Device and
Service Monitoring
Asset Lifecycle
Management
Business Process
Automation
Improve Customer
Experience
Informed Decision
Making
Regulatory, Risk
and Compliance
Management
Security Solution
Energy & Utilities Solutions
IBM Global Energy and Utility Industry
© Copyright IBM Corporation 2010 4
Software
Industry
Framework
Solution
Offerings
SAFE Framework
Infrastructure: servers, storage, communication networks & associated services Infrastructure
Industry Extensions
Platform (key components)
Energy and Utilities Solutions
• Maximo/FileNet Adapter
• FileNet products
• Cognos /Now
• InfoSphere Info
Server
• InfoSphere
Warehouse
• Business Modeler
• Process Server
• Message Broker
• ESB
• DataPower
• Portal
• iLog
• Software Architect
• Application
Developer
• Netcool products
• Maximo products
• Identity manager
• Access Manager
• Compliance
Insight Manager
• Expeditor
• Mobile Portal
Accelerator
Information Mgmt. WebSphere Rational Tivoli Lotus
ISV Ecosystem
IBM Service Assets
• Maximo for Utilities
• Maximo for Nuclear
IBM’s Energy and Utilities Industry Solution Framework
Utilities Network
Revitalization
Corporate
Support
Services
Customer
Operations
Transformation
Power
Generation
Optimization
• Mobile Workforce Mgmt WBM
• Meter to Cash Processes in WBM
• Smart Grid Strategic Visioning Kit
• AMI Planning Tool
• E&U CBM
• AMI Business Process Accelerator
• SAP IS-U Training Materials
Delivery Assets Software Assets
IBM Global Energy and Utility Industry
© Copyright IBM Corporation 2010 5
The SAFE Framework enables integration of information and
processes across the utility company
Solution Architecture for Energy and Utilities Framework
Third-party Access Domain
Utility Business Domain
Device domain
Communications network domain
Power Generation
Plant Operations
Fleet Management
Supply Expansion
Corporate Support
Services
Human Resources
Accounting
Payroll
Business and infrastructure integration layer (Services Oriented Architecture) Business Process Automation
Asset, Device
and Service
Monitoring
Transmission &
Distribution
Mobile Workforce Management
Asset Lifecycle Management
Supply Chain Management
Customer Operations
Customer Management
Customer Care
Customer Systems
Improved Customer
Experience
Regulatory, Risk and Compliance Management
Intelligent Utility Network (IUN)
Smart Meter & Beyond
Grid Operations
Security
Communications Network
Plug-In vehicle/Distributed Energy Resources
Informed Decision Making
S
e
c
u
r
i
t
y
S
o
l
u
t
i
o
n
s
Asset Lifecycle
Management
IBM Global Energy and Utility Industry
© Copyright IBM Corporation 2010 6
Informed Decision Making
Use data and information aggregated from business
and operation systems to analyze events, develop
insights, correlate reactions to change, to improve
business flexibility and performance.
Regulatory, Risk & Compliance
Management
Manage large quantities of utility documents and
processes to comply with government mandated
regulations
Business Process Automation Model,
manage, and optimize business processes resulting
in faster time to market, increased customer
satisfaction, and higher productivity.
IBM Solution Architecture for Energy and Utilities Framework
spans the enterprise Linking business and IT to enable new capabilities
Asset, Device and Service Monitoring
Visualize infrastructure availability and
performance through device, event and usage
data, providing real-time control and analysis to
speed time to resolution.
Asset Lifecycle Management
Track, document and make decisions about the
procurement, deployment, operation, maintenance, and
disposal of generation plant, transmission or distribution
field assets.
Improved Customer Experience
Deliver convenient, personalized customer experience,
by enabling interactive communication and providing
consumers more control of their of their energy sources
and usage.
Security Solutions
Comprehensively manage and prevent security
risk across all business domains
IBM Global Energy and Utility Industry
© Copyright IBM Corporation 2010 7
SAFE Framework Ecosystem
Value Proposition
IBM Global Energy and Utility Industry
© Copyright IBM Corporation 2010 8
Pre-integration between IBM software and industry-leading partner applications:
• Reduces risk & improves deployment speed through E&U solution accelerators, SOA foundation, IT and E&U open industry standards & an ecosystem of partners solutions resulting in
• Lowers integration and development costs as a result of standards-based open architecture
• Provides a stable, widely adopted SOA architecture as the foundation for smart grid initiatives
Partner Solutions + IBM software = Faster Returns on Smart Grid
Investments
Primary inhibitors to the adoption of
smart grid technology:
•High solution costs
•Immaturity of technology
•Integration complexity to existing IT
infrastructures
Source: IDC Energy Insights North American IT Spending Forecast — Dec 2009
IBM Global Energy and Utility Industry
© Copyright IBM Corporation 2010 9
Business Partners and IBM
Collaborating for Success in Energy and Utilities
The objective of the SAFE Partner Program is to prove pre-integration and focus on marketplace success
2. Validate pre-integration is Complete
3. Promote Value of Partners as
Framework Assets
1. Industry Specific Technical Criteria
11
IBM Software Group
Industry Frameworks | Ecosystem Overview © 2009 IBM Corporation
Validation criteria: Business Processes AutomationModel, manage, and optimize business processes resulting in faster time to market, increased customer satisfaction, and higher productivity.
Partner earns 2 points, one must be a major (―A‖)
―Electives‖
(1 point each)
iLog
WebSphere Modeler
WebSphere Business Monitor
WebSphere Integration
Developer
Additional qualifying products
IEC CIM
+
―Majors‖
Key Framework Building Block (1 pt)
WebSphere Process Server
WebSphere ESB
WebSphere Message Broker
WebSphere DataPower
IBM Global Energy and Utility Industry
© Copyright IBM Corporation 2010 10
SAFE Partner Program Joint Marketing Activities
Example only. Specific GTM activities based on partnership performance
Collateral
•Business Partner executive-level strategy planning meetings
•Demonstrations featuring partner content
Joint Solution Announcement and Press
•Validated partners included in Gridweek
press release
•eMeter – IBM joint product development
press release at Distributech
SAFE Partner Wiki created
to provide IBM sellers with
partner information
•Business Solution Quick Views
•Joint Sales Presentations
•Joint Solution Brochures
Other Activities •Education of key partners for IBM team; Trilliant, Tendril + more
•Promote partner sales wins, references
•Leverage IIC centers to promote partner solutions
IBM Industry Framework Business Partner
IBM Business Partner Value Proposition © 2010 IBM Corporation
ESRI ArcGIS® for IBM Maximo Spatial EAM, FSM, BIM
Target Audience
Industry Segment E&U, Government, Transportation, Water, Oil&Gas,
Manufacturing, Nuclear
Decision Maker(s) / Influencer(s)
CIO, Program Directors, LOB Mgrs, Influencers include Chief Program officers, IT Mgrs GIS Project Mgrs
Company and Solution Description
Fifty percent of Tier 1 energy companies, 80% of all water companies, and 70% of all
government utilities throughout the world rely on ESRI's GIS solutions to spatially enable
their as-built environments, manage their operations, respond to emergencies, and provide better services to constituents. GIS is the software and web tools necessary to help utilities
like DTE, NiSource, Sempra, DCWASA, Centerpoint, and the Cities of Copus Christi,
Honolulu, and Chesapeake, by improving asset and work management, maintenance , and
mobile workforce management. IBM Maximo Spatial asset management software geo-
enabled by ESRI, is not only at the center of IBM‘s SAFE Framework, but also is foundational to smarter energy systems.
ESRI® is the world‘s leading developer of geographic information systems (GIS) software.
www.esri.com
Customer facing demo: Yes
IBM: IBM Maximo Team
ESRI Utility Industry Template examples:
resources.esri.com
Partner Key Contacts
Sales/Marketing Lead Julio Olimpio, IBM Strategic Alliance Mgr, [email protected]
Technical Lead Hamid Yunus, ESRI Services Architect, [email protected]
Which On Ramp it applies to?
Risk and compliance management;
Asset lifecycle management;
Improved customer experience; Informed decision
making; asset, device, and service monitoring
Unique Value Propositions
Geo-spatial technology for asset/building/workforce/service management
Deep geo-spatial analytics for operations management and predictive analysis
Advanced asset data visualization enriches insight, drives operational decisions
IBM Validations
Industry Framework - SAFE
Industry Framework - NCO
IBM SOA Specialty
Customer References
NiSource
City of Chesapeake
Northern Territory Power & Water, Aus
DCWASA
Date: 3/1/2010
IBM NCO Solution Components
Typical Starburst Opportunities
• IBM Maximo
IBM WebSphere Application Server
IBM Cognos
IBM ILOG
IBM DB/2, IDS
IBM Filenet CM & BPM
IBM Smart Analytics Appliances
IBM Cloudburst
IBM Websphere Portal Server
IBM WASIBM WASIBM System X, IBM System X,
P, ZP, Z
IBM Filenet P8IBM Filenet P8
IBM DB2, IDSIBM DB2, IDSIBM Maximo IBM Maximo
SpatialSpatial
IBM Cognos 8IBM Cognos 8
IBM SPSSIBM SPSS
IBM WAS ESBIBM WAS ESB
IBM IBM
WebSphere WebSphere
PortalPortal
IBM ILOGIBM ILOG
IBM Tivoli AMIBM Tivoli AM
Typical EAM
Configuration
Typical Upsell
New Geo-Spatially Enabled
SOA, Smart Appliance, and
Private Cloud Components
I
I
I
I
V
IBM Solution Architecture For
Energy and Utilities
Framework is an innovative,
powerful software platform,
uniquely positioned to provide
network visibility and control,
process automation and
business collaboration for
solutions across the energy
value chain.
IBM Solution Architecture For Energy and Utilities Framework
Accelerating Solutions for Smarter Energy
IBM Solution Architecture For Energy and Utilities Framework
The U.S. electric system, "the supreme engineering achievement
of the 20th century," is aging, inefficient, congested, and incapable
of meeting future energy needs, according to a recent U.S.
Department of Energy (DOE) report. Believed to be the solution
to modernize utilities around the world, a smart grid adds
communication and computer technology to electric networks,
ensuring cleaner, more reliable, and more affordable energy. GIS
is the information-management platform on which utilities rely for
crucial smart grid components such as data management,
analysis, vulnerability planning, risk analysis, mobile workforce
support, visualization, and operations awareness.
ESRI‘s ArcGIS® software is widely recognized for its strong role in
building and managing the digital asset management information
systems for electric power and gas transmission and distribution
networks as well as telecommunications systems worldwide. For
most of the world‘s utilities, ArcGIS provides the most
comprehensive inventory of the electrical distribution network
components and their spatial locations. The goal of a smart utility
is to have the capability to understand, manage, and predict the
state of the system from the worker‘s dashboard to the boardroom,
from the sensor to both the utility and the customers. ArcGIS
extends the IBM Solution Architecture For Energy and Utilities
Framework providing the tools, applications, workflows, analytics,
and information-integration capabilities needed to manage the
smarter utility.
IBM‘s SAFE Framework enables utilities to extract value from
information and leverage all data sources, especially those data
sources such as facility infrastructure, assets, customers, and
workers that are location-based ArcGIS authors, or creates, the
spatial information about utility assets (poles, pipes, wires,
transformers, duct banks, customers) and serves that information
to the enterprise. Within the infrastructure of SAFE, ArcGIS
drives core utility business applications dynamically, combining
data served from the GIS, SCADA, and customer systems with
other information from outside the utility such as traffic, weather
systems, or satellite imagery. Utilities use this combined
information for business applications, from visualizing a common
operating picture to inspection and maintenance to network
analysis and planning.
Integrate, manage and optimize utility systems, inclusive of assets, devices,
networks, servers, applications and
data, driving business agility and
intelligent network transformation.
Leverage a flexible software platform to reuse assets, lower total cost of
ownership (TCO), improve time-to-
market and deliver stronger bottom
line results.
Business Agility ESRI and IBMEnhancing Asset Life Cycle Management with GIS
ArcGIS for UtilitiesESRI‘s scalable technology
platform, ArcGIS, comprises an
SOA-compliant set of GIS
software components integrating
core utility workflows.
From asset management to
operations support , ArcGIS
delivers predictive analytics that
enables utilities to anticipate and
respond to business challenges
more quickly and cost-effectively
IBM Industry Frameworks
Business partner solutions
IBM industry solutions
Infrastructure & Governance
Business Partner Ecosystem
Asset, Device and
Service Monitoring
Asset Lifecycle
Management
Business Process
Automation
Improve Customer
Experience
Informed Decision
Making
Regulatory, Risk
and Compliance
Management
Security Solution
Energy & Utilities Solutions
Infrastructure & Governance
Business Partner Ecosystem
Asset, Device and
Service Monitoring
Asset Lifecycle
Management
Business Process
Automation
Improve Customer
Experience
Informed Decision
Making
Regulatory, Risk
and Compliance
Management
Security Solution
Energy & Utilities Solutions
IBM Global Energy and Utility Industry
© Copyright IBM Corporation 2010 11
Sales Enablement for SAFE Framework ISV’s
Critical Success Factors to Successful Joint Revenue Generation
Sales Readiness
Joint Messaging
Joint Demo & Ref Arch
Engagement Model
Sales & Technical Education
Customer Engagements
Wins & References
1 4 5 6 2 3
Build/Enable
Validation
IBM Global Energy and Utility Industry
© Copyright IBM Corporation 2010 12
Joint Messaging: Seller’s Quickview
Focus: Educate sellers on partner capabilities
IBM Industry Framework Business Partner
IBM Business Partner Value Proposition © 2010 IBM Corporation
ESRI ArcGIS® for IBM Maximo Spatial EAM, FSM, BIM
Target Audience
Industry Segment E&U, Government, Transportation, Water, Oil&Gas,
Manufacturing, Nuclear
Decision Maker(s) / Influencer(s)
CIO, Program Directors, LOB Mgrs, Influencers include Chief Program officers, IT Mgrs GIS Project Mgrs
Company and Solution Description
Fifty percent of Tier 1 energy companies, 80% of all water companies, and 70% of all
government utilities throughout the world rely on ESRI's GIS solutions to spatially enable
their as-built environments, manage their operations, respond to emergencies, and provide better services to constituents. GIS is the software and web tools necessary to help utilities
like DTE, NiSource, Sempra, DCWASA, Centerpoint, and the Cities of Copus Christi,
Honolulu, and Chesapeake, by improving asset and work management, maintenance , and
mobile workforce management. IBM Maximo Spatial asset management software geo-
enabled by ESRI, is not only at the center of IBM‘s SAFE Framework, but also is foundational to smarter energy systems.
ESRI® is the world‘s leading developer of geographic information systems (GIS) software.
www.esri.com
Customer facing demo: Yes
IBM: IBM Maximo Team
ESRI Utility Industry Template examples:
resources.esri.com
Partner Key Contacts
Sales/Marketing Lead Julio Olimpio, IBM Strategic Alliance Mgr, [email protected]
Technical Lead Hamid Yunus, ESRI Services Architect, [email protected]
Which On Ramp it applies to?
Risk and compliance management;
Asset lifecycle management;
Improved customer experience; Informed decision
making; asset, device, and service monitoring
Unique Value Propositions
Geo-spatial technology for asset/building/workforce/service management
Deep geo-spatial analytics for operations management and predictive analysis
Advanced asset data visualization enriches insight, drives operational decisions
IBM Validations
Industry Framework - SAFE
Industry Framework - NCO
IBM SOA Specialty
Customer References
NiSource
City of Chesapeake
Northern Territory Power & Water, Aus
DCWASA
Date: 3/1/2010
IBM NCO Solution Components
Typical Starburst Opportunities
• IBM Maximo
IBM WebSphere Application Server
IBM Cognos
IBM ILOG
IBM DB/2, IDS
IBM Filenet CM & BPM
IBM Smart Analytics Appliances
IBM Cloudburst
IBM Websphere Portal Server
IBM WASIBM WASIBM System X, IBM System X,
P, ZP, Z
IBM Filenet P8IBM Filenet P8
IBM DB2, IDSIBM DB2, IDSIBM Maximo IBM Maximo
SpatialSpatial
IBM Cognos 8IBM Cognos 8
IBM SPSSIBM SPSS
IBM WAS ESBIBM WAS ESB
IBM IBM
WebSphere WebSphere
PortalPortal
IBM ILOGIBM ILOG
IBM Tivoli AMIBM Tivoli AM
Typical EAM
Configuration
Typical Upsell
New Geo-Spatially Enabled
SOA, Smart Appliance, and
Private Cloud Components
I
I
I
I
V
IBM Global Energy and Utility Industry
© Copyright IBM Corporation 2010 13
Joint Messaging: Solution Brief
Focus: Convey Joint Business and Technical Value
IBM Solution Architecture For
Energy and Utilities
Framework is an innovative,
powerful software platform,
uniquely positioned to provide
network visibility and control,
process automation and
business collaboration for
solutions across the energy
value chain.
IBM Solution Architecture For Energy and Utilities Framework
Accelerating Solutions for Smarter Energy
IBM Solution Architecture For Energy and Utilities Framework
The U.S. electric system, "the supreme engineering achievement
of the 20th century," is aging, inefficient, congested, and incapable
of meeting future energy needs, according to a recent U.S.
Department of Energy (DOE) report. Believed to be the solution
to modernize utilities around the world, a smart grid adds
communication and computer technology to electric networks,
ensuring cleaner, more reliable, and more affordable energy. GIS
is the information-management platform on which utilities rely for
crucial smart grid components such as data management,
analysis, vulnerability planning, risk analysis, mobile workforce
support, visualization, and operations awareness.
ESRI‘s ArcGIS® software is widely recognized for its strong role in
building and managing the digital asset management information
systems for electric power and gas transmission and distribution
networks as well as telecommunications systems worldwide. For
most of the world‘s utilities, ArcGIS provides the most
comprehensive inventory of the electrical distribution network
components and their spatial locations. The goal of a smart utility
is to have the capability to understand, manage, and predict the
state of the system from the worker‘s dashboard to the boardroom,
from the sensor to both the utility and the customers. ArcGIS
extends the IBM Solution Architecture For Energy and Utilities
Framework providing the tools, applications, workflows, analytics,
and information-integration capabilities needed to manage the
smarter utility.
IBM‘s SAFE Framework enables utilities to extract value from
information and leverage all data sources, especially those data
sources such as facility infrastructure, assets, customers, and
workers that are location-based ArcGIS authors, or creates, the
spatial information about utility assets (poles, pipes, wires,
transformers, duct banks, customers) and serves that information
to the enterprise. Within the infrastructure of SAFE, ArcGIS
drives core utility business applications dynamically, combining
data served from the GIS, SCADA, and customer systems with
other information from outside the utility such as traffic, weather
systems, or satellite imagery. Utilities use this combined
information for business applications, from visualizing a common
operating picture to inspection and maintenance to network
analysis and planning.
Integrate, manage and optimize utility systems, inclusive of assets, devices,
networks, servers, applications and
data, driving business agility and
intelligent network transformation.
Leverage a flexible software platform to reuse assets, lower total cost of
ownership (TCO), improve time-to-
market and deliver stronger bottom
line results.
Business Agility ESRI and IBMEnhancing Asset Life Cycle Management with GIS
ArcGIS for UtilitiesESRI‘s scalable technology
platform, ArcGIS, comprises an
SOA-compliant set of GIS
software components integrating
core utility workflows.
From asset management to
operations support , ArcGIS
delivers predictive analytics that
enables utilities to anticipate and
respond to business challenges
more quickly and cost-effectively
IBM Industry Frameworks
Business partner solutions
IBM industry solutions
Infrastructure & Governance
Business Partner Ecosystem
Asset, Device and
Service Monitoring
Asset Lifecycle
Management
Business Process
Automation
Improve Customer
Experience
Informed Decision
Making
Regulatory, Risk
and Compliance
Management
Security Solution
Energy & Utilities Solutions
Infrastructure & Governance
Business Partner Ecosystem
Asset, Device and
Service Monitoring
Asset Lifecycle
Management
Business Process
Automation
Improve Customer
Experience
Informed Decision
Making
Regulatory, Risk
and Compliance
Management
Security Solution
Energy & Utilities Solutions
“..ESRI has unique GIS
capabilities which extend
SAFE, not only geo-
enabling operations such
as asset management and
mobile-workforce
optimization, but also
fusing data from disparate
sources…” -- Bill Meehan,
Director of Utility Solutions,
ESRI.
Benefits of ESRI ArcGIS for utilities:
ArcGIS brings strong geo-analytics, information management, and
workforce enablement technology to the IBM SAFE Framework.
• ArcGIS allows utilities to visualize the electric, gas, and
communications systems and the relationship that exists
between them. A smarter utility uses GIS to monitor and express
the health of the energy system such as driving alerts and
visualizing sensors that fail to meet service levels.
• ArcGIS manages temporal information on the condition of
utility assets including data from sensors, instruments, field
workers, and other dynamic information sources.
• ArcGIS also helps utilities understand the relationship of
networks with surroundings. Because GIS can help identify
relationships between systems and the environment, it is
an essential tool for vulnerability prediction, risk assessment,
restoration, storm tracking, and security monitoring.
• ArcGIS provides a spatial context to the analytics and
metrics of a smart grid. With GIS, utilities can track
performance over time and provide a convenient means of
visualizing trends. A smart grid , with GIS is capable of providing
advanced grid performance analytics, tracking trends in equipment
performance and customer behavior, and recording key
performance indicators.
• ArcGIS communicates the condition of the network to
customers, management, and the utility workforce, providing a
dynamic, real-time common operational picture anytime, via
multiple delivery models.
ESRI and IBM: A Closer LookWithin the IBM SAFE Framework, specifically the services-
oriented architecture built upon IBM WebSphere software, ESRI
technology addresses four of the core functional needs of modern
utilities.
• Spatial Information Management . The digital ‗system-of-
record‘ of any utility information system is the geodatabase,
comprised of all location-dependent information, whether the
assets are fixed, move, or change condition. IBM Maximo ®
EAM software relies on ArcGIS Server for dynamic data
management and visualization. ESRI supports the
management of geodatabases in IBM DB2® and Informix®
IBM Global Energy and Utility Industry
© Copyright IBM Corporation 2010 14
How to Become a SAFE Framework Partner
1. Create solution entry in Global Solution Directory (GSD)
and Submit Nomination for validation
2. Determine integration scenario and submit Validation
Requirement Document (VRD)
- Request ―Tech Talk‖ or a consultation with IDR e-
architects (optional)
- Complete and submit the VRD
3. Plan and complete enablement (if requested)
- On-site or remote using IBM Innovation Centers or
- Using Partner's testing environment
- Leverage existing Ready for Programs
4. Collect and submit the validation logs
- Download Validation Package Preparation instructions
- Perform validation product demo if requested by IBM
What IBM products
to validate?
Enable solution on
products
Validate
Receive
Framework
Validation
Certification
IBM Global Energy and Utility Industry
© Copyright IBM Corporation 2010 15
Visualize infrastructure activity/health through device data, event messages and utility usage data, providing real-time control and analysis
Validation criteria: Asset, Device and Service Monitoring
Partner earns 2 points, one must be a major (―A‖)
―Electives‖
(1 point each)
Business Monitor
WebSphere Service Registry &
Repository
Additional qualifying products
IEC CIM
+
―Majors‖
Key Framework Building Block (1 pt)
DataPower
Netcool Omnibus
IBM Tivoli Network Manager
IBM Tivoli Monitoring
ITCAM for SOA
Tivoli BSM
CognosNow
A B
IBM Global Energy and Utility Industry
© Copyright IBM Corporation 2010 16
SAFE Framework Ecosystem
Partners
IBM Global Energy and Utility Industry
© Copyright IBM Corporation 2010 17 17
The SAFE Framework Partner Ecosystem:
Framework Capabilities Company Overview Solution Overview
Asset, Device and Service
Monitoring
Cisco Information Center
extends the Asset, Device and
Service Monitoring capabilities
of the SAFE framework through
consolidation, filtering and
correlation of fault and alarm
information from a wide range
of management platforms and
products.
Cisco Systems, Inc. is the worldwide leader in
networking for the Internet. Today, networks
are an essential part of business, education,
government and home communications, and
Cisco Internet Protocol-based (IP) networking
solutions are the foundation of these networks.
Cisco hardware, software, and service
offerings are used to create solutions with
partners that allow utilities to drive productivity,
improve customer satisfaction and strengthen
competitive advantage. Cisco‘s smart grid
strategy:
• End-to-end secure IP communications infrastructure from generation to home—will help utility companies optimize power supply and demand
• Standards based and interoperable
• Secure, reliable, and resilient
• Seamless integration with grid control systems
Cisco Information Center (CIC) consolidates,
filters, and correlates fault and alarm
information from a wide range of
management platforms and products.
The CIC application suite is comprised of
Tivoli Netcool Omnibus, Tivoli Network
Manager , Tivoli Business Service Manager ,
and IBM Tivoli Monitoring. Cisco Information
Center consolidates, de-duplicates
(suppression of repeat events), filters, and
correlates fault and alarm information from a
wide range of management platforms and
products. The CIC solution integrates directly
with many Cisco Element Management
Systems including:
• Cisco Active Network Abstraction
• Cisco Multicast Manager
• Cisco Transport Manager
• Cisco IP Solution Center
Contacts
Nick Holden
Director Business Development
949 823 1550
IBM Global Energy and Utility Industry
© Copyright IBM Corporation 2010 18
Framework Capabilities Company Overview Solution Overview
Asset, Device and Service
Monitoring
Visualize infrastructure
activity/health through device
data, event messages and
utility usage data, providing
real-time control and analysis
Trilliant is a Smart Grid communications
company that provides utilities with end-to-end
communications networks and management
software that span from the head-end
operations center to all devices on the grid –
meters and in-home energy management
devices, substations, and grid devices such as
transformers and capacitor banks.
Trilliant solutions help utilities deploy Smart
Grid networks throughout their entire territory
to improve energy efficiency, integrate
renewable resources, and optimize grid
operations..
Trilliant‘s Smart Grid solution includes the
SecureMesh™ multi-tier communication
network and the UnitySuite™ application for
management and control. UnitySuite
integrates with IBM‘s WebSphere Application
Server to enhance performance, scalability,
and disaster recovery, WebSphere
Enterprise Service Bus to simplify Smart Grid
implementation within the utility enterprise,
and Tivoli Omnibus (Netcool) to provide
enterprise-level network management,
automated diagnostics, resolution triggers,
and advanced business process
management.
Trilliant provides robust, scalable solutions
for the next generation electric grid;
-WAN Communications for Smart Distribution
-NAN Communications for Smart Metering
-HAN Communications for the Smart Consumer
-Enterprise Software to Manage the Smart Grid
Contacts
Eric Miller Senior Vice President,
Solutions: [email protected]
650.204.5050 Trent Bowers, Strategic Accounts
Richard Segina, Bus Dev, SAs
Geographies Customer Success
50 countries worldwide HydroOne
Illinois Rural Electric
Coop
Triad
Milton Hydro
JPS
Iberdrola
Centrica
Independent Energy
PSEG
The SAFE Framework Partner Ecosystem:
IBM Global Energy and Utility Industry
© Copyright IBM Corporation 2010 19
The SAFE Framework Partner Ecosystem:
Framework Capabilities Company Overview Solution Overview
Asset Lifecycle Management:
Track, document and make
decisions about the
procurement, deployment,
operation, maintenance, and
disposal of field assets
ESRI® is the world‘s leading developer of
geographic information systems (GIS)
software.
Fifty percent of Tier 1 energy companies, 80%
of all water companies, and 70% of all
government utilities throughout the world rely
on ESRI's GIS solutions to;
spatially enable their as-built environments
manage their operations
respond to emergencies
provide better services to constituents
ArcGIS extends the IBM Solution
Architecture For Energy and Utilities
Framework providing the tools, applications,
workflows, analytics, and information-
integration capabilities needed to manage
the smarter utility.
ESRI‘s ArcGIS® software is widely
recognized for its strong role in building and
managing the digital asset management
information systems for electric power and
gas transmission and distribution networks
as well as telecommunications systems
worldwide.
ArcGIS provides the most comprehensive
inventory of the electrical distribution network
components and their spatial locations. The
goal of a smart utility is to have the capability
to understand, manage, and predict the state
of the system from the worker‘s dashboard to
the boardroom, from the sensor to both the
utility and the customers.
Contacts
Julio Olimpio, IBM Strategic Alliance
Hamid Yunus, ESRI Services
Architect, [email protected]
Website:
http://www.esri.com/industries/electric/
index.html
Geographies Customer Success
North America
South America
Africa
Australia
Asia, SE Asia
Europe
Middle East
GIS provides the software and web tools
necessary to help utilities like DTE, NiSource,
Sempra, DCWASA, Centerpoint, and the
Cities of Corpus Christi, Honolulu, and
Chesapeake.
IBM Global Energy and Utility Industry
© Copyright IBM Corporation 2010 20
The SAFE Framework Partner Ecosystem:
Framework Capabilities Company Overview Solution Overview
Regulatory, Risk &
Compliance Management
Manage large quantities of utility
documents and processes to
comply with government
mandated regulations
Evergreen Energy is a science based
environmental intelligence software company
that has developed the GreenCert™ family of
Solutions. The GreenCert analytic solutions
enable the quantification, verification and
compliance reporting for GHG related risks
and market opportunities. GreenCert
measures GHG reductions and carbon offsets
within a scalable GHG platform. With its
scientific foundation, this framework is capable
of providing a complete and immediate view of
any organization‘s GHG status with up-to-the-
minute accuracy upon full deployment. Our
current modules focus on energy, agriculture
and other commercial environmental
applications.
GreenCert™ is the first web-based
Enterprise Content Management solution
enabling the quantification, verification,
analysis or uncertainty and compliance
reporting for Greenhouse gas (GHG) related
risks. GreenCert™ measures GHG reduction
removals, avoidances and carbon offsets
and provides an all encompassing solution
based on sound business metrics.
Complete system automation that allows
real-time data ingestion, processing and
output, including customized dashboard
reports
Modular approach that can be adapted to
any quantification methodology or standard;
easily modified for new or revised standards
and regulations
Architecture characterized by easy
integration and scalability to multiple
applications and project types; interoperable
with multiple and disparate systems and
applications
Contacts
Sales & Marketing Contact: Michael
Carducci – VP Partner Dev.;
Technical Contact: Pat Kozak - VP of
Product Dev; [email protected]
http://www.evgenergy.com/
Geographies
North America
Europe
Australia
South Africa
IBM Global Energy and Utility Industry
© Copyright IBM Corporation 2010 21
Framework Capabilities Company Overview Solution Overview
Business Process
Automation
Model, manage, and optimize
business processes resulting in
faster time to market, increased
customer satisfaction, and
higher productivity
SISCO has extensive experience in applying
technology to provide utilities with unique
solutions involving standards like IEC 61850
for wide area protection and ICCP-TASE.2 for
inter-control center communications and
power plant dispatching.
SISCO supports CIM based applications for
SCADA integration, condition based
maintenance and other smart grid systems.
SISCO has been actively participating in the
IEC standardization activities since the mid
1990s.
In addition to IBM, SISCO has strong
technology and business relationships with
other leading solution providers for utilities like
OSIsoft using the PI System.
SISCO‘s UIB and IBM WebSphere ESB
lowers the cost of integrating business and
operations functions by providing a model-
driven framework that leverages the
performance and flexibility of SOA while
helping handle the complexity of real-time
systems using the IEC Common Information
Model (CIM). Utilities can more easily
leverage their existing real-time systems to
improve their operations to provide faster
customer service, more profitable asset
utilization, more effective maintenance of
existing assets, and help build a smarter
planet.
Contacts
Ralph Mackiewicz – Vice President
SISCO, Inc.
6605 19 1/2 Mile Road
Sterling- Heights, MI 48314-1408 USA
Tel: +1-586-254-0020
URL: http://www.sisconet.com
Geographies
North America
Europe
Asia Pacific
Russia
The SAFE Framework Partner Ecosystem:
IBM Global Energy and Utility Industry
© Copyright IBM Corporation 2010 22
Framework Capabilities Company Overview Solution Overview
Asset Lifecycle Management:
Track, document and make
decisions about the
procurement, deployment,
operation, maintenance, and
disposal of field assets
Retriever Communications is a world leading
software company which maximizes
productivity for field based workforces by
building mobility applications linked to the
enterprise. Applications are built using
Retriever‘s unique toolbox development suite
allowing robust solutions to be built for rapid
deployment. Systems developed using
Retriever technology are highly scalable,
robust, easy to maintain and work with a wide
variety of mobile computers, ruggedized
devices and PDA‘s, to suit any organization
with a need to manage a field based
workforce.
Retriever Communications mobile solution
supports the IBM Solution Architecture for
Energy and Utilities‘ Asset Life Cycle
Management software capability, by
facilitating the dynamic tracking of asset
information. Field inspectors are able to
enter all asset information digitally, whilst on
site, into wireless handheld devices. All asset
information is sent back, straight away, to
IBM‘s server asset repository, updating asset
information ready for next time the asset
is inspected. All job requests are sent
straight out to field technicians for dynamic
status updates, parts management, checklist
maintenance and asset data sheets.
Contacts
14 Aquatic Dr
Frenchs Forest
NSW 2086
Australia
Phone: +612 9006 8600
www.retrievercommunications.com
Geographies Customer Success
Australia
North America
Asia
Europe
A water services provider in Australia reduced
water usage and improved productivity when it
worked with IBM Business Partner Retriever
Communications to implement a solution
utilizing IBM System x3250 hardware and IBM
WebSphere Application Server – Express
software
The SAFE Framework Partner Ecosystem:
IBM Global Energy and Utility Industry
© Copyright IBM Corporation 2010 23
Framework Capabilities Company Overview Solution Overview
Asset, Device and Service
Monitoring
Visualize infrastructure
activity/health through device
data, event messages and utility
usage data, providing real-time
control and analysis
A real-time Distributed Energy Management
System (―DEMS‖) that provides the benefits of
a/an:
•Home Area Network (―HAN‖)
•Utility-grade AMI
•Virtual peak plant (―VPP)‖
•Utility energy management system (―UEMS‖)
This DEMS costs less than 30% of the capital
cost of a gas-fired peak plant and less than
40% of the operating cost
Solution Design: The software–as-a-service
system helps consumers and small
businesses save money and the environment
while providing their serving utility with
powerful tools to improve reliability, reduce
capacity constraints, reduce operating costs
and add valuable new services.
•Built on IBM DB2, WebSphere Application
Server, MQ, Tivoli Netcool
•Real time - seconds instead of minutes
(from initiation to return confirmation)
•Two-way, secure, with 99.9%+ reliability
•Standards-based hardware and hardware
interfaces
•Standard communication protocols (IP,
ZigBee, HPA, HSDPA, EVDO)
•Service Oriented Architecture
(SOA)/interoperable via APIs
•Empirical, verifiable
•Cost effective
Contacts
Joe Forbes, Jr, COO,
Roy Moore, CMO,
4700 Falls of Neuse Road, Suite 340
Raleigh, NC 27609
Telephone: 919-855-1060
Geographies Customer Success
North America Public Works Commission Fayetteville pilot
The SAFE Framework Partner Ecosystem:
IBM Global Energy and Utility Industry
© Copyright IBM Corporation 2010 24
Framework Capabilities Company Overview Solution Overview
Asset Lifecycle Management:
Track, document and make
decisions about the
procurement, deployment,
operation, maintenance, and
disposal of field assets
With more than 14,000 installations, the
OSIsoft PI System® is the flexible foundation
for establishing a culture of continuous
improvement at the plant, across the
enterprise, and throughout the value chain.
Leveraging the PI System, companies improve
asset performance, increase energy efficiency,
mitigate risk, centralize knowledge, and
optimize production to drive profitability and
remain competitive.
OSIsoft‘s world-leading, real-time data and
event infrastructure, PI System® connects
the right people with the right information at
the right time, so they can analyze,
collaborate and act.
Combined with a scalable and reliable real-
time infrastructure, OSIsoft® offers
collaborative tools that make mission-critical
information visible across the enterprise and
value chain, now, and over time.
OSIsoft PI System® is integrated with IBM
Maximo, a leading technology of SAFE and
Smarter Planet.
Contacts
Troy Carbaugh, Alliance
Manager,
[email protected] (623) 203-5622
Geographies Customer Success
Worldwide PacifiCorp
Iberdrola
PS&G
DTE
See www.osisoft.com for many more
The SAFE Framework Partner Ecosystem:
IBM Global Energy and Utility Industry
© Copyright IBM Corporation 2010 25
Capabilities Company Overview Solution Overview
Security: manage and prevent
security risk across all domains
Interactive Customer
Experience:
interactive communication and
providing consumers more
control of their of their energy
sources and usage
Itron Inc. is a leading technology provider of
intelligent metering, data collection and utility
software solutions, to the global energy and
water industries, with nearly 8,000 utilities
worldwide relying on its technology to optimize
the delivery and use of energy and water. Itron
products include electricity, gas, water and
heat meters, data collection and
communication systems, including automated
meter reading (AMR) and advanced metering
infrastructure (AMI); meter data management
and related software applications; as well as
project management, installation, and
consulting services.
•OpenWay® by Itron includes
comprehensive smart meters, an enhanced
and secure communications network and
sophisticated system software. designed to
meet the business and operational needs for
meter data collection while supporting
additional applications such as distribution
automation, demand response and energy
conservation efforts.
•IEE Meter Data Management (MDM)
provides a single system for collecting and
processing large volumes of meter data, and
enabling consistent processes and interfaces
regardless of the meter data‘s source or
destination. This reduces the likelihood of
errors while allowing utilities to change how
and when data is collected, and to deploy the
most cost-effective meter reading
technologies without affecting billing.
•Itron‘s solutions leverage the security
capabilities of IBM‘s Datapower appliance
and the customer interfacing capability of
portlets with IBM Portal Server
Contacts
Bob Borzillo, Strategic Alliances
2111 N Molter Road
Liberty Lake, Washington 99019, USA
Geographies Customer Success
Worldwide Centerpoint
DTE
SCE
8000 customers in 130 countries
The SAFE Framework Partner Ecosystem:
IBM Global Energy and Utility Industry
© Copyright IBM Corporation 2010 27
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