CWG PAYMENT TERMINAL SOLUTION
Our solutions and Services span across all sectors especially banking, oil & gas, retail,
hospitality amongst others. Our Payment Terminal Solutions include Channel Management,
POS terminal & application vending, Application development, refresh services, wide
spread coverage technical support, dedicated service desk, consultation services, monitoring
services, trainings and cutting edge value added services across large, medium & Small
scale Enterprises/Merchants in all
sectors.
Our strategy in oil & gas sector
focuses on improving the refueling
and shopping services in both existing
and emerging gas retail / service
station through automation and
integration of payment to the
operations from the forecourt area to
the head office.
CWG Plc and her Original Equipment
Manufacturers (OEMs) understand the objectives of Central Bank of Nigeria (CBN) and are
committed to providing CBN and the Nigerian retail industry with cash management
products, E-POS Infrastructure monitoring Centre’s, fuel station payment solutions and
novel ideas to assist the financial institutions, retail, and hospitality achieve their teeming
objectives.
CWG - A PAYMENT TERMINAL SERVICE
PROVIDER (PTSP)
POS Deployment Services
Our end to end deployment services include:
Our Deployment services scale from single units to large-scale rollouts. We make
deployment simple by providing complete project management overview; monitoring and
tracking activities until POS terminal is live and handle transaction.
Our end to end deployment services include:
Complete deployment of the payment terminal line, applications, value-added
services and peripherals.
Merchant identification
Movement of Terminals to the assigned merchant
New site installation and integration
Addition of terminals to the existing ones (as the need arises)
Upgrading terminals with new operating systems, software & hardware etc.
Remote configuration of helpline support for technical consulting.
POS APPLICATION DEVELOPMENT SERVICES
As part of its Payment Solutions, CWG has developed end-to-end software that consists of
modular components and facilitates multi- channel integration. The software processes
payment transactions that can either be initiated via attended or self-service POS or via the
Internet or mobiles devices.
CWG POS application is designed and developed to NIBSS POS Payment application
standard, highly customizable capable of;
Payment/Purchase Balance Enquiry Refund/Reversal
transactions Value Added Services Transaction capturing Identification Forwarding of data to the
target systems. Inventory Management
SMERP ON POS
SMERP on POS brings the functionality of CWG- SMERP (www.smerp.com.ng) to the
POS. Merchants are guaranteed to manage their inventory and sales, reconcile their cash
and card transactions and monitor their businesses from anywhere.
POS TECHNICAL SUPPORT SERVICES
Using our widespread support hubs and coverage especially in the ATM space, CWG has
built a support model that assures
High availability on POS
Excellent customer service. Well-equipped technical workshop Quicker turnaround time Spares stocking Replacement of faulty terminals
immediately to ensure maximum uptime for our merchants
Frequent software updates and upgrades
Continuous training of staff both locally and abroad.
Our technical team consists of certified and
highly trained engineers and technicians.
Other Services
Re-activation and Refresh
Services
Consulting services
Trainings
Monitoring services
Customization
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