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Page 1: Customer Engagement Platform

Web Plug-in

HitAware Functional Architecture

Live Chat

IOS SDK Android SDK

Business Rules Engine (BRE)

Customer Behaviour Engine (CBE)

SMS OffersTTS OffersSmart Action

Widgets (Offers)

Campaign Tracker

Big Data

Callme CallbackVoiceVideo ClickToCall

Page 2: Customer Engagement Platform

Interfaces


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