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Web Plug-in HitAware Functional Architecture Live Chat IOS SDK Android SDK Business Rules Engine (BRE) Customer Behaviour Engine (CBE) SMS Offers TTS Offers Smart Action Widgets (Offers) Campaign Tracker Big Data Callme Callback Voice Video ClickToC all

Customer Engagement Platform

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Page 1: Customer Engagement Platform

Web Plug-in

HitAware Functional Architecture

Live Chat

IOS SDK Android SDK

Business Rules Engine (BRE)

Customer Behaviour Engine (CBE)

SMS OffersTTS OffersSmart Action

Widgets (Offers)

Campaign Tracker

Big Data

Callme CallbackVoiceVideo ClickToCall

Page 2: Customer Engagement Platform

Interfaces


Sitecore Customer Engagement Platform Implementation and

Sitecore Customer Engagement Platform Implementation and

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