C o n t e n t s We lc ome
Ord er ing w i th C i rc le
Und er wr i t i ng
MyF leet F leet M anagement
Veh ic le H i re
F leet S er v i c es
Reasons to P i ck C i rc le
Welc ome to C i rc le Leas ingC irc le Leas ing i s the UK ’s on l y d ed icated c our tesy car lease prov id er . S inc e our i nc ept i on , we have focused our at tent i on 100% on c reat ing a bus iness that he lps bodyshops operate the i r
c our tesy car f leets , e f fect i ve l y and prof i tab l y .
Wi th over 100 ,000 c our tesy cars d e l i vered to bodyshops throug hout the UK , we ’ re the la rgest operator i n the sector . Th i s pos i t i on enab les us to o f fer c ompet i t i ve pr i c es on 1 2 month
c ont ra cts and lead the market w i th award-w inn ing customer ser v i c e .
Annua l l y we purchase cars w i th a showroom va lue in exc ess of £ 100m from lead ing manufa cturers i nc lud ing BMW, F iat , Ford , M IN I , N i ssan , Peugeot , Vauxha l l and Vo l kswagen to
ser v i c e the d i verse and d emand ing needs of our c l i ents . A l l a re ba cked by outstand ing ser v i c e f rom our exper ienc ed and know ledgeab le team of a cc ount managers and c our tesy car exper ts .
Award Winn ing Customer S er v i c e
C i rc le are proud ho ld ers o f the 201 5 ABP N ig ht o f Kn ig hts Repa i rers ’ C ho ic e Award in the Veh ic le H i re/C our tesy C ar Prov id er categor y .
S tock Immed iate l y Ava i lab le
Un l i ke other leas ing c ompan ies C i rc le have s tock ava i lab le th roug hout the year .
Low Who le L i fe C osts
C i rc le ’s 1 2 month non-ma intenanc e c ont ra cts o f fer a w id e cho ic e of h i g h l y c ost-ef fect i ve veh ic les .
Lowest Recharges in the S ector
C i rc le do more than any other leas ing c ompany to he lp our customers avo id unexpected end of c ont ra ct c osts .
P i oneer ing F leet M anagement S o lu t i ons
Our MyF leet and Veh ic le H i re systems he lp bodyshops get the most out o f the i r f l eet 24/7 .
I n House Und er wr i t i ng
C i rc le look beyond your ba lanc e sheet and t yp ica l l y agree c red i t w i th in 24 hours .
A L I T T L E M O R E A B O U T U S
C i r c l e h a s e n j o y e d c o n t i n u o u s g r o w t h a n d i m p r o v e m e n t i n t h e p r o v i s i o n o f c o u r t e s y c a r s a n d a s s o c i a t e d s e r v i c e s . T h i s h a s b e e n u n d e r p i n n e d b y a l e v e l o f d e d i c a t i o n t o t h e i n d u s t r y t h a t s e t s u s a p a r t o n s e r v i c e , q u a l i t y , c h o i c e a n d v a l u e .
To m a i n t a i n o u r c u s t o m e r s e r v i c e l e v e l s a n d g r o w t h , w e h av e a s u s t a i n e d p r o g r a m m e o f i nv e s t m e n t i n p l a c e t o b e n e f i t : o u r s t a f f , t e c h n o l o g y p l a t fo r m s a n d f a c i l i t i e s . I n r e c e n t y e a r s w e h av e i nv e s t e d £ 2 m i n h i - t e c h o f f i c e s i n N o r t h M a n c h e s t e r , g i v i n g u s a c u s t o m - d e s i g n e d w o r k p l a c e t h a t b r i n g s g r e a t e r fo c u s a n d p r o d u c t i v i t y t o o u r b u s i n e s s .
Log in to MyF leetMyF leet i s C i rc le ’s secure on l i ne f leet management system. Onc e you have c reated an a cc ount , you w i l l have 24/7 a cc ess to ever yth ing you need to r un your f leet e f fect i ve l y and ef f i c ient l y .
S e lect a Veh ic le
Now you ’ re logged- in to MyF leet you can se lect f rom our w id e range of veh ic les ,wh ich are su i tab le for mu l t ip le requ i rements , at c ompet i t i ve rates .
P la c e your Ord er
C omplete our master h i re agreement , enter your prefer red d e l i ver y address and w i th a c l i c k o f the mouse , p la c e your ord er . I f the veh ic le i s i n s tock , we w i l l a im to d e l i ver w i th in a week .
Awa i t D e l i ver y
S i t ba ck and re lax , your veh ic les are on the i r way .
O rd er ing w i th C i rc le U n d e r w r i t i n gL o o k i n g B e y o n d t h e B a l a n c e S h e e t
A s t h e c o u r t e s y c a r e x p e r t s C i r c l e h av e a c c e s s t o £ 1 0 0 m o f w h o l e s a l e f u n d i n g , w h i c h a l l o w s u s t o m a k e o u r o w n c r e d i t d e c i s i o n s . C i r c l e o f f e r s a c o m p e l l i n g o p t i o n fo r f u n d i n g y o u r f l e e t .
O u r s i m p l e o n e p a g e fo r m s av e s y o u t i m e a n d g i v e s C i r c l e a l l t h e i n fo r m a t i o n w e n e e d t o m a k e a q u i c k d e c i s i o n .
O n c e y o u r c r e d i t h a s b e e n r e v i e w e d y o u w i l l b e s e t a c r e d i t l i m i t w h i c h c a n b e u s e d h o w e v e r w o r k s b e s t fo r y o u .
C i r c l e d o n o t h a n d o v e r f i n a n c e o n v e h i c l e s t o t h i r d p a r t i e s . We w o r k i n p a r t n e r s h i p w i t h o u r c u s t o m e r s t o o f f e r i n d e p e n d e n t a d v i c e a n d p r o v i d e c r e d i t t h a t m e e t s y o u r i n d i v i d u a l n e e d s .
O u r u n d e r w r i t e r s p e r s o n a l l y r e v i e w e v e r y c r e d i t a p p l i c a t i o n a n d m a k e d e c i s i o n s o n a c a s e b y c a s e b a s i s .
WANT TO KNOW MORE?0800 505 3737
MyF leet i s C i rc le ’s d ig i ta l por ta l , housed on l i ne , wh ich a l l ows you to a cc ess v i ta l c our tesy car data on d emand and manage your ent i re f leet .
Wi th a l l o f your c our tesy car d eta i l s and in format i on in one p la c e , i t ’s easy to keep t ra ck o f your f leet 24 hours a day , 7 days a week .
F l e e t M a n a g e m e n t
S o l u t i o n s
MyFleetR
MyFleetVehicle Hire
R
Veh ic le H i re i s the upgrad e to MyF leet wh ich prov id es you w i th an ext ra su i te o f too l s to c reate , t ra ck and invo i c e h i res w i th your po l i cyho ld ers
Vehicle Hire App
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MORE?Just Keep Read ing
Circle Leasing understands that you need to keep track of your
fleet 24/7. With our pioneering fleet management systems you can do
just that!
The brand new revo lu t i onar y Veh ic le H i re App int roduc es the ab i l i t y to e lect ron ica l l y appra ise veh ic les on the go . Th i s improves product i v i t y , reduc es admin i s t rat i on and e l im inates paper by s tor ing a l l o f your data in the c loud .
INTRODUCING
M y F l e e t g i v e s u s c o m p l e t e c o n t r o l o v e r o n e o f o u r m o s t
i m p o r t a n t a s s e t s - o u r c o u r t e s y c a r f l e e t . We c a n k e e p t r a c k o f
o u r d e f l e e t d a t e s , v i e w a ny f i n e s a n d p l a c e o r d e r s fo r a d d i t i o n a l s t o c k w h e n e v e r r e q u i r e d . I t ’ s a
c o m p r e h e n s i v e a n d e a s y - t o - u s e s y s t e m .
To m B u t t e r w o r t h G r o u p P r o c u r e m e n t M a n a g e r
A l t o n C a r s L t d
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View F leet S er v i c es D ocuments
D own load c ost-sav ing c our tesy car management mater ia l s such as our Fa i r P lay gu id e .
MyFleetR
M anage Invo i c es
M anage and down load c opy invo i c es and c ont ra cts .
Oversee F ines
View a l l f i nes and f i xed pena l t ies i ncur red on your f leet .
V iew Appra isa l Forms
View your end-of-c ontra ct appra isa l fo rms .
Update C onta ct D eta i l s
Keep rec ords up-to-date .
B rowse Veh ic les
View our l i ve s tock poo l and ord er f rom an extens i ve cho ic e of veh ic les on l i ne .
C heck C ontra cts
Rev iew c ont ra ct d eta i l s such as s tar t and end dates .
Rea l -T ime In format i on
Keep up to date w i th pend ing d e l i ver ies and c o l l ec t i ons i n rea l -t ime .
Mu l t ip le Log ins
Create mu l t ip le log ins for your bodyshop team.
Adaptab le
Use MyF leet on the go . MyF leet adapts to PC , tab let o r smar tphone screens .
Bodyshops Work Betterwith Vehicle HireThe Veh ic le H i re upgrad e to MyF leet prov id es bodyshops w i th an add i t i ona l su i te o f too l s to c reate , t ra ck and invo i c e h i res w i th your po l i cyho ld ers . Th i s a l l ows us to take on the more burd ensome a ct i v i t i es o f manag ing your f leet .
Th ink H i re C ar
Veh ic le H i re a l l ows you to o f fer veh ic les to customers who are not e l i g ib le for a c our tesy car .
F leet Ut i l i sat i on
Veh ic le H i re he lps you se lect the r i g ht veh ic le for the r i g ht j ob . Ord er ing veh ic les by lowest m i leage f i r s t , he lps you s tay w i th in your c ont ra ct terms and l im i ts any recharges .
G enerate Revenue
Not a l l customers are e l i g ib le for a l i ke- for- l i ke c our tesy car . Wi th Veh ic le H i re you can up-se l l more d es i rab le veh ic les .
Rec over C osts
I f a veh ic le i s returned in an unsat i s fa ctor y c ond i t i on C i rc le w i l l rec over the repa i r c osts for you .
A He lp ing Hand w i th Customer S er v i c e
Veh ic le H i re protects your Net Promoter Sc ore (NPS) by ensur ing that the po l i cyho ld er knows they are d ea l i ng d i rect l y w i th C i rc le Leas ing .
Reduc ed F ines & F i xed Pena l t ies
Dr i ver behav i our i s improved w i th Veh ic le H i re . Po l i cy ho ld ers know they are l i ab le for f i nes therefore dr i ve respons ib l y .
I t i s not unusua l fo r a car to be returned w i th an empt y fue l
tank and bodywork damage , then to be fo l l owed by unpa id c ongest i on charges , speed ing
f i nes and park ing t i c kets . When C i rc le Leas ing approa ched us
w i th the c onc ept o f Veh ic le H i re we immed iate l y saw the
oppor tun i t y to manage our c our tesy cars d i f ferent l y . We
have been us ing the system for a wh i le now and are a l ready
benef i t i ng f rom increased c ost rec over y , a reduct i on in admin i s t rat i on t ime and c ost
and more up-se l l oppor tun i t ies . I t ’s a g reat product .
Ne i l ParkerD i rector
F i x Auto D agenham
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Automated and Paper less
The h i re agreement and c ond i t i ona l appra isa l fo rm are s tored e lect ron ica l l y and ema i led d i rect l y to your po l i cyho ld ers - e l im inat ing paper work .
I nc reased Product i v i t y
Rea l- t ime ef fect i ve c ommun icat i on and data t ransfer between your appra isa l team and your o f f i c e-based emp loyees . A l l appra i sa l s taken on the Veh ic le H i re App are rec ord ed w i th in MyF leet and ins tant l y a cc ess ib le by your o f f i c e-based team, mean ing both par t ies can c ommun icate l i ke never before .
Foo lproof Appra isa l s
Our s tep-by-step Veh ic le Appra isa l p roc ess i s s t reaml ined and s imp le . S u i tab le for a l l users , the App ensures appra isa l s are c omp leted us ing the same proc ess ever y t ime .
CURRENT JOBFINISHED JOB POOL
9:00
Extend FurtherWith the Vehicle Hire App
The Veh ic le H i re AppThe brand new revo lu t i onar y Veh ic le H i re App int roduc es the ab i l i t y to e lect ron ica l l y appra ise veh ic les on the go . Th i s improves product i v i t y , reduc es admin i s t rat i on and e l im inates paper by s tor ing a l l o f your data in the c loud .
I ns tant Photo Ev id enc e
Rec ord ing any ex i s t ing or new damage on a veh ic le i s easy ! The App a l l ows the user to take p i c tures at the t ime the veh ic le i s be ing appra ised . The damage i s then rec ord ed in the appra isa l fo rm and ema i led for t ransparency .
S ecure C loud S torage
Al l data rec ord ed w i th in the App i s secure l y s tored in The C loud . Now your team can a cc ess data anywhere , anyt ime – i n the of f i c e , out o f the of f i c e , out o f hours . No l im i ts !
Ava i lab le Now on the Andro id P lay S tore
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The F leet S er v i c es D epar tmentWhi ls t a l l o f C i rc le Leas ing ’s c ont ra cts are non-ma intenanc e , we don ’ t d i sm iss ca l l s fo r ass i s tanc e f rom our customers . Our F leet S er v i c es d epar tment of fers he lp and suppor t w i th ever yth ing and anyth ing veh ic le re lated inc lud ing :
D ocuments to He lpFai r P lay Gu id eOur Fa i r P lay Gu id e i s used to d ef ine a cc eptab le s tandards for cars be ing returned f rom a 1 2-month lease . Gu idanc e i s prov id ed on damage to bodywork , t r ims , f i t t i ngs , m i r rors and whee ls and there i s a l so a usefu l Top 10 t ips for appra is ing a veh ic le .
Best Pra ct i c e In ord er to m in im ise end of c ont ra ct recharges , the C i rc le Best Pra ct i c e gu id e prov id es extens i ve pra ct i ca l adv i c e i nc lud ing : body repa i rs , no smok ing po l i c ies , remova l o f d eca ls , return of veh ic le documentat i on , s torage of keys and the benef i t o f keep ing a c lean veh ic le , i ns id e and out .
End of C ontra ct I t pays to take a good look at your c our tesy car before the c ont ra ct f i n i shes . There are some s imp le s teps that can be taken to ensure that re-charges are avo id ed . Our End of C ontra ct gu id e prov id es a l l the d eta i l s you need .
The Par tnersh ip Approa chA s the UK ’s l ead ing c our tesy car exper ts , we rec ogn ise that C i rc le veh ic les are sub ject to d i f ferent wear and tear pressures c ompared to other leased veh ic les . We a l so rec ogn ise that bodyshops need c our tesy cars to per form as c ost-ef fect i ve bus iness assets , not as l i ab i l i t i es .
Th i s i s why we take a un ique approa ch to the end of c ont ra ct . We ca l l i t a par tnersh ip approa ch because we a im to work w i th our customers to e l im inate or m in im ise end of c ont ra ct recharges . We a l so prov id e f ree adv i c e on prepar ing c our tesy veh ic les for c o l l ec t i on , remov ing any unnec essar y hass le and expense at the end of the c ont ra ct .
Techn ica l and veh ic le re lated i ssues
M anufa cturer warrant y i ssues
A ss i s t ing w i th veh ic le downt ime
Insuranc e c la ims
End of C ontra ct S uppor t
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Reasons to P i ck C i rc le
Award Winn ing Customer S er v i c e
C i rc le are proud ho ld ers o f the 201 5 ABP N ig ht o f Kn ig hts Repa i rers ’ C ho ic e Award in the Veh ic le H i re/C our tesy C ar Prov id er categor y .
D ed icated Acc ount M anagers
C i rc le ’s team of exper ienc ed and know ledgeab le a cc ount managers are here to he lp .
Lowest Recharges in the S ector
C i rc le do more than any other leas ing c ompany to he lp our customers avo id unexpected end of c ont ra ct c osts .
S tock Immed iate l y Ava i lab le
Un l i ke other leas ing c ompan ies C i rc le have s tock ava i lab le th roug hout the year .
Low Who le L i fe C osts
C i rc le ’s 1 2 month non-ma intenanc e c ont ra cts o f fer a w id e cho ic e of h i g h l y c ost-ef fect i ve veh ic les .
P i oneer ing F leet M anagement S o lu t i ons
Our MyF leet and Veh ic le H i re systems he lp bodyshops get the most out o f the i r f l eet 24/7 .
I n House Und er wr i t i ng
C i rc le look beyond your ba lanc e sheet and t yp ica l l y agree c red i t w i th in 24 hours .
Wid e Range of Veh ic les
C i rc le o f fer a broad range of up-to-date mod e ls to su i t ever y customers requ i rements .
The On l y D ed icated C our tesy C ar C ompany
C i rc le Leas ing are the c our tesy car exper ts , s inc e our i nc ept i on we have d ea l t pure l y w i th c our tesy car leases .
Next D ay D e l i ver y
C i rc le a im to d e l i ver veh ic les as fast as poss ib le d i rect to your premises or chosen address .
0800 505 3737For a Free C onsu l tat i on
www.c i rc le leas ing .c o .uk
www.circleleasing.co.uk t: 0800 505 3737 f: 0800 505 3744Circle Leasing Ltd. The Barracks, 400 Bolton Rd, Bury, Lancashire, BL8 2DA