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Contents · the 2015 ABP Night of Knights Repairers’ Choice Award in the Vehicle Hire/Courtesy Car Provider category. Stock Immediately Available Unlike other leasing companies

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Page 1: Contents · the 2015 ABP Night of Knights Repairers’ Choice Award in the Vehicle Hire/Courtesy Car Provider category. Stock Immediately Available Unlike other leasing companies
Page 2: Contents · the 2015 ABP Night of Knights Repairers’ Choice Award in the Vehicle Hire/Courtesy Car Provider category. Stock Immediately Available Unlike other leasing companies

C o n t e n t s We lc ome

Ord er ing w i th C i rc le

Und er wr i t i ng

MyF leet F leet M anagement

Veh ic le H i re

F leet S er v i c es

Reasons to P i ck C i rc le

Page 3: Contents · the 2015 ABP Night of Knights Repairers’ Choice Award in the Vehicle Hire/Courtesy Car Provider category. Stock Immediately Available Unlike other leasing companies

Welc ome to C i rc le Leas ingC irc le Leas ing i s the UK ’s on l y d ed icated c our tesy car lease prov id er . S inc e our i nc ept i on , we have focused our at tent i on 100% on c reat ing a bus iness that he lps bodyshops operate the i r

c our tesy car f leets , e f fect i ve l y and prof i tab l y .

Wi th over 100 ,000 c our tesy cars d e l i vered to bodyshops throug hout the UK , we ’ re the la rgest operator i n the sector . Th i s pos i t i on enab les us to o f fer c ompet i t i ve pr i c es on 1 2 month

c ont ra cts and lead the market w i th award-w inn ing customer ser v i c e .

Annua l l y we purchase cars w i th a showroom va lue in exc ess of £ 100m from lead ing manufa cturers i nc lud ing BMW, F iat , Ford , M IN I , N i ssan , Peugeot , Vauxha l l and Vo l kswagen to

ser v i c e the d i verse and d emand ing needs of our c l i ents . A l l a re ba cked by outstand ing ser v i c e f rom our exper ienc ed and know ledgeab le team of a cc ount managers and c our tesy car exper ts .

Award Winn ing Customer S er v i c e

C i rc le are proud ho ld ers o f the 201 5 ABP N ig ht o f Kn ig hts Repa i rers ’ C ho ic e Award in the Veh ic le H i re/C our tesy C ar Prov id er categor y .

S tock Immed iate l y Ava i lab le

Un l i ke other leas ing c ompan ies C i rc le have s tock ava i lab le th roug hout the year .

Low Who le L i fe C osts

C i rc le ’s 1 2 month non-ma intenanc e c ont ra cts o f fer a w id e cho ic e of h i g h l y c ost-ef fect i ve veh ic les .

Lowest Recharges in the S ector

C i rc le do more than any other leas ing c ompany to he lp our customers avo id unexpected end of c ont ra ct c osts .

P i oneer ing F leet M anagement S o lu t i ons

Our MyF leet and Veh ic le H i re systems he lp bodyshops get the most out o f the i r f l eet 24/7 .

I n House Und er wr i t i ng

C i rc le look beyond your ba lanc e sheet and t yp ica l l y agree c red i t w i th in 24 hours .

A L I T T L E M O R E A B O U T U S

C i r c l e h a s e n j o y e d c o n t i n u o u s g r o w t h a n d i m p r o v e m e n t i n t h e p r o v i s i o n o f c o u r t e s y c a r s a n d a s s o c i a t e d s e r v i c e s . T h i s h a s b e e n u n d e r p i n n e d b y a l e v e l o f d e d i c a t i o n t o t h e i n d u s t r y t h a t s e t s u s a p a r t o n s e r v i c e , q u a l i t y , c h o i c e a n d v a l u e .

To m a i n t a i n o u r c u s t o m e r s e r v i c e l e v e l s a n d g r o w t h , w e h av e a s u s t a i n e d p r o g r a m m e o f i nv e s t m e n t i n p l a c e t o b e n e f i t : o u r s t a f f , t e c h n o l o g y p l a t fo r m s a n d f a c i l i t i e s . I n r e c e n t y e a r s w e h av e i nv e s t e d £ 2 m i n h i - t e c h o f f i c e s i n N o r t h M a n c h e s t e r , g i v i n g u s a c u s t o m - d e s i g n e d w o r k p l a c e t h a t b r i n g s g r e a t e r fo c u s a n d p r o d u c t i v i t y t o o u r b u s i n e s s .

Page 4: Contents · the 2015 ABP Night of Knights Repairers’ Choice Award in the Vehicle Hire/Courtesy Car Provider category. Stock Immediately Available Unlike other leasing companies

Log in to MyF leetMyF leet i s C i rc le ’s secure on l i ne f leet management system. Onc e you have c reated an a cc ount , you w i l l have 24/7 a cc ess to ever yth ing you need to r un your f leet e f fect i ve l y and ef f i c ient l y .

S e lect a Veh ic le

Now you ’ re logged- in to MyF leet you can se lect f rom our w id e range of veh ic les ,wh ich are su i tab le for mu l t ip le requ i rements , at c ompet i t i ve rates .

P la c e your Ord er

C omplete our master h i re agreement , enter your prefer red d e l i ver y address and w i th a c l i c k o f the mouse , p la c e your ord er . I f the veh ic le i s i n s tock , we w i l l a im to d e l i ver w i th in a week .

Awa i t D e l i ver y

S i t ba ck and re lax , your veh ic les are on the i r way .

O rd er ing w i th C i rc le U n d e r w r i t i n gL o o k i n g B e y o n d t h e B a l a n c e S h e e t

A s t h e c o u r t e s y c a r e x p e r t s C i r c l e h av e a c c e s s t o £ 1 0 0 m o f w h o l e s a l e f u n d i n g , w h i c h a l l o w s u s t o m a k e o u r o w n c r e d i t d e c i s i o n s . C i r c l e o f f e r s a c o m p e l l i n g o p t i o n fo r f u n d i n g y o u r f l e e t .

O u r s i m p l e o n e p a g e fo r m s av e s y o u t i m e a n d g i v e s C i r c l e a l l t h e i n fo r m a t i o n w e n e e d t o m a k e a q u i c k d e c i s i o n .

O n c e y o u r c r e d i t h a s b e e n r e v i e w e d y o u w i l l b e s e t a c r e d i t l i m i t w h i c h c a n b e u s e d h o w e v e r w o r k s b e s t fo r y o u .

C i r c l e d o n o t h a n d o v e r f i n a n c e o n v e h i c l e s t o t h i r d p a r t i e s . We w o r k i n p a r t n e r s h i p w i t h o u r c u s t o m e r s t o o f f e r i n d e p e n d e n t a d v i c e a n d p r o v i d e c r e d i t t h a t m e e t s y o u r i n d i v i d u a l n e e d s .

O u r u n d e r w r i t e r s p e r s o n a l l y r e v i e w e v e r y c r e d i t a p p l i c a t i o n a n d m a k e d e c i s i o n s o n a c a s e b y c a s e b a s i s .

WANT TO KNOW MORE?0800 505 3737

Page 5: Contents · the 2015 ABP Night of Knights Repairers’ Choice Award in the Vehicle Hire/Courtesy Car Provider category. Stock Immediately Available Unlike other leasing companies

MyF leet i s C i rc le ’s d ig i ta l por ta l , housed on l i ne , wh ich a l l ows you to a cc ess v i ta l c our tesy car data on d emand and manage your ent i re f leet .

Wi th a l l o f your c our tesy car d eta i l s and in format i on in one p la c e , i t ’s easy to keep t ra ck o f your f leet 24 hours a day , 7 days a week .

F l e e t M a n a g e m e n t

S o l u t i o n s

MyFleetR

MyFleetVehicle Hire

R

Veh ic le H i re i s the upgrad e to MyF leet wh ich prov id es you w i th an ext ra su i te o f too l s to c reate , t ra ck and invo i c e h i res w i th your po l i cyho ld ers

Vehicle Hire App

WANT TO KNOW

MORE?Just Keep Read ing

Circle Leasing understands that you need to keep track of your

fleet 24/7. With our pioneering fleet management systems you can do

just that!

The brand new revo lu t i onar y Veh ic le H i re App int roduc es the ab i l i t y to e lect ron ica l l y appra ise veh ic les on the go . Th i s improves product i v i t y , reduc es admin i s t rat i on and e l im inates paper by s tor ing a l l o f your data in the c loud .

INTRODUCING

Page 6: Contents · the 2015 ABP Night of Knights Repairers’ Choice Award in the Vehicle Hire/Courtesy Car Provider category. Stock Immediately Available Unlike other leasing companies

M y F l e e t g i v e s u s c o m p l e t e c o n t r o l o v e r o n e o f o u r m o s t

i m p o r t a n t a s s e t s - o u r c o u r t e s y c a r f l e e t . We c a n k e e p t r a c k o f

o u r d e f l e e t d a t e s , v i e w a ny f i n e s a n d p l a c e o r d e r s fo r a d d i t i o n a l s t o c k w h e n e v e r r e q u i r e d . I t ’ s a

c o m p r e h e n s i v e a n d e a s y - t o - u s e s y s t e m .

To m B u t t e r w o r t h G r o u p P r o c u r e m e n t M a n a g e r

A l t o n C a r s L t d

WANT TO KNOW

MORE?c i r c l e l e a s i n g . c o . u k

/ m y f l e e t/ d i s c o v e r

View F leet S er v i c es D ocuments

D own load c ost-sav ing c our tesy car management mater ia l s such as our Fa i r P lay gu id e .

MyFleetR

M anage Invo i c es

M anage and down load c opy invo i c es and c ont ra cts .

Oversee F ines

View a l l f i nes and f i xed pena l t ies i ncur red on your f leet .

V iew Appra isa l Forms

View your end-of-c ontra ct appra isa l fo rms .

Update C onta ct D eta i l s

Keep rec ords up-to-date .

B rowse Veh ic les

View our l i ve s tock poo l and ord er f rom an extens i ve cho ic e of veh ic les on l i ne .

C heck C ontra cts

Rev iew c ont ra ct d eta i l s such as s tar t and end dates .

Rea l -T ime In format i on

Keep up to date w i th pend ing d e l i ver ies and c o l l ec t i ons i n rea l -t ime .

Mu l t ip le Log ins

Create mu l t ip le log ins for your bodyshop team.

Adaptab le

Use MyF leet on the go . MyF leet adapts to PC , tab let o r smar tphone screens .

Page 7: Contents · the 2015 ABP Night of Knights Repairers’ Choice Award in the Vehicle Hire/Courtesy Car Provider category. Stock Immediately Available Unlike other leasing companies

Bodyshops Work Betterwith Vehicle HireThe Veh ic le H i re upgrad e to MyF leet prov id es bodyshops w i th an add i t i ona l su i te o f too l s to c reate , t ra ck and invo i c e h i res w i th your po l i cyho ld ers . Th i s a l l ows us to take on the more burd ensome a ct i v i t i es o f manag ing your f leet .

Th ink H i re C ar

Veh ic le H i re a l l ows you to o f fer veh ic les to customers who are not e l i g ib le for a c our tesy car .

F leet Ut i l i sat i on

Veh ic le H i re he lps you se lect the r i g ht veh ic le for the r i g ht j ob . Ord er ing veh ic les by lowest m i leage f i r s t , he lps you s tay w i th in your c ont ra ct terms and l im i ts any recharges .

G enerate Revenue

Not a l l customers are e l i g ib le for a l i ke- for- l i ke c our tesy car . Wi th Veh ic le H i re you can up-se l l more d es i rab le veh ic les .

Rec over C osts

I f a veh ic le i s returned in an unsat i s fa ctor y c ond i t i on C i rc le w i l l rec over the repa i r c osts for you .

A He lp ing Hand w i th Customer S er v i c e

Veh ic le H i re protects your Net Promoter Sc ore (NPS) by ensur ing that the po l i cyho ld er knows they are d ea l i ng d i rect l y w i th C i rc le Leas ing .

Reduc ed F ines & F i xed Pena l t ies

Dr i ver behav i our i s improved w i th Veh ic le H i re . Po l i cy ho ld ers know they are l i ab le for f i nes therefore dr i ve respons ib l y .

I t i s not unusua l fo r a car to be returned w i th an empt y fue l

tank and bodywork damage , then to be fo l l owed by unpa id c ongest i on charges , speed ing

f i nes and park ing t i c kets . When C i rc le Leas ing approa ched us

w i th the c onc ept o f Veh ic le H i re we immed iate l y saw the

oppor tun i t y to manage our c our tesy cars d i f ferent l y . We

have been us ing the system for a wh i le now and are a l ready

benef i t i ng f rom increased c ost rec over y , a reduct i on in admin i s t rat i on t ime and c ost

and more up-se l l oppor tun i t ies . I t ’s a g reat product .

Ne i l ParkerD i rector

F i x Auto D agenham

WANT TO KNOW

MORE?c i rc le leas ing .c o .uk

/ veh ic leh i re

CURRENT JOBFINISHED JOB POOL

9:00

Extend FurtherWith the Vehicle Hire App

Page 8: Contents · the 2015 ABP Night of Knights Repairers’ Choice Award in the Vehicle Hire/Courtesy Car Provider category. Stock Immediately Available Unlike other leasing companies

Automated and Paper less

The h i re agreement and c ond i t i ona l appra isa l fo rm are s tored e lect ron ica l l y and ema i led d i rect l y to your po l i cyho ld ers - e l im inat ing paper work .

I nc reased Product i v i t y

Rea l- t ime ef fect i ve c ommun icat i on and data t ransfer between your appra isa l team and your o f f i c e-based emp loyees . A l l appra i sa l s taken on the Veh ic le H i re App are rec ord ed w i th in MyF leet and ins tant l y a cc ess ib le by your o f f i c e-based team, mean ing both par t ies can c ommun icate l i ke never before .

Foo lproof Appra isa l s

Our s tep-by-step Veh ic le Appra isa l p roc ess i s s t reaml ined and s imp le . S u i tab le for a l l users , the App ensures appra isa l s are c omp leted us ing the same proc ess ever y t ime .

CURRENT JOBFINISHED JOB POOL

9:00

Extend FurtherWith the Vehicle Hire App

The Veh ic le H i re AppThe brand new revo lu t i onar y Veh ic le H i re App int roduc es the ab i l i t y to e lect ron ica l l y appra ise veh ic les on the go . Th i s improves product i v i t y , reduc es admin i s t rat i on and e l im inates paper by s tor ing a l l o f your data in the c loud .

I ns tant Photo Ev id enc e

Rec ord ing any ex i s t ing or new damage on a veh ic le i s easy ! The App a l l ows the user to take p i c tures at the t ime the veh ic le i s be ing appra ised . The damage i s then rec ord ed in the appra isa l fo rm and ema i led for t ransparency .

S ecure C loud S torage

Al l data rec ord ed w i th in the App i s secure l y s tored in The C loud . Now your team can a cc ess data anywhere , anyt ime – i n the of f i c e , out o f the of f i c e , out o f hours . No l im i ts !

Ava i lab le Now on the Andro id P lay S tore

c i r c le leas ing .c o .uk/ veh ic leh i re/ app

GET THE APP

NOW!

Page 9: Contents · the 2015 ABP Night of Knights Repairers’ Choice Award in the Vehicle Hire/Courtesy Car Provider category. Stock Immediately Available Unlike other leasing companies

The F leet S er v i c es D epar tmentWhi ls t a l l o f C i rc le Leas ing ’s c ont ra cts are non-ma intenanc e , we don ’ t d i sm iss ca l l s fo r ass i s tanc e f rom our customers . Our F leet S er v i c es d epar tment of fers he lp and suppor t w i th ever yth ing and anyth ing veh ic le re lated inc lud ing :

D ocuments to He lpFai r P lay Gu id eOur Fa i r P lay Gu id e i s used to d ef ine a cc eptab le s tandards for cars be ing returned f rom a 1 2-month lease . Gu idanc e i s prov id ed on damage to bodywork , t r ims , f i t t i ngs , m i r rors and whee ls and there i s a l so a usefu l Top 10 t ips for appra is ing a veh ic le .

Best Pra ct i c e In ord er to m in im ise end of c ont ra ct recharges , the C i rc le Best Pra ct i c e gu id e prov id es extens i ve pra ct i ca l adv i c e i nc lud ing : body repa i rs , no smok ing po l i c ies , remova l o f d eca ls , return of veh ic le documentat i on , s torage of keys and the benef i t o f keep ing a c lean veh ic le , i ns id e and out .

End of C ontra ct I t pays to take a good look at your c our tesy car before the c ont ra ct f i n i shes . There are some s imp le s teps that can be taken to ensure that re-charges are avo id ed . Our End of C ontra ct gu id e prov id es a l l the d eta i l s you need .

The Par tnersh ip Approa chA s the UK ’s l ead ing c our tesy car exper ts , we rec ogn ise that C i rc le veh ic les are sub ject to d i f ferent wear and tear pressures c ompared to other leased veh ic les . We a l so rec ogn ise that bodyshops need c our tesy cars to per form as c ost-ef fect i ve bus iness assets , not as l i ab i l i t i es .

Th i s i s why we take a un ique approa ch to the end of c ont ra ct . We ca l l i t a par tnersh ip approa ch because we a im to work w i th our customers to e l im inate or m in im ise end of c ont ra ct recharges . We a l so prov id e f ree adv i c e on prepar ing c our tesy veh ic les for c o l l ec t i on , remov ing any unnec essar y hass le and expense at the end of the c ont ra ct .

Techn ica l and veh ic le re lated i ssues

M anufa cturer warrant y i ssues

A ss i s t ing w i th veh ic le downt ime

Insuranc e c la ims

End of C ontra ct S uppor t

WANT TO KNOW MORE?circleleasing.co.uk/whycircle/fleetservices

Page 10: Contents · the 2015 ABP Night of Knights Repairers’ Choice Award in the Vehicle Hire/Courtesy Car Provider category. Stock Immediately Available Unlike other leasing companies

Reasons to P i ck C i rc le

Award Winn ing Customer S er v i c e

C i rc le are proud ho ld ers o f the 201 5 ABP N ig ht o f Kn ig hts Repa i rers ’ C ho ic e Award in the Veh ic le H i re/C our tesy C ar Prov id er categor y .

D ed icated Acc ount M anagers

C i rc le ’s team of exper ienc ed and know ledgeab le a cc ount managers are here to he lp .

Lowest Recharges in the S ector

C i rc le do more than any other leas ing c ompany to he lp our customers avo id unexpected end of c ont ra ct c osts .

S tock Immed iate l y Ava i lab le

Un l i ke other leas ing c ompan ies C i rc le have s tock ava i lab le th roug hout the year .

Low Who le L i fe C osts

C i rc le ’s 1 2 month non-ma intenanc e c ont ra cts o f fer a w id e cho ic e of h i g h l y c ost-ef fect i ve veh ic les .

P i oneer ing F leet M anagement S o lu t i ons

Our MyF leet and Veh ic le H i re systems he lp bodyshops get the most out o f the i r f l eet 24/7 .

I n House Und er wr i t i ng

C i rc le look beyond your ba lanc e sheet and t yp ica l l y agree c red i t w i th in 24 hours .

Wid e Range of Veh ic les

C i rc le o f fer a broad range of up-to-date mod e ls to su i t ever y customers requ i rements .

The On l y D ed icated C our tesy C ar C ompany

C i rc le Leas ing are the c our tesy car exper ts , s inc e our i nc ept i on we have d ea l t pure l y w i th c our tesy car leases .

Next D ay D e l i ver y

C i rc le a im to d e l i ver veh ic les as fast as poss ib le d i rect to your premises or chosen address .

0800 505 3737For a Free C onsu l tat i on

www.c i rc le leas ing .c o .uk

Page 11: Contents · the 2015 ABP Night of Knights Repairers’ Choice Award in the Vehicle Hire/Courtesy Car Provider category. Stock Immediately Available Unlike other leasing companies

www.circleleasing.co.uk t: 0800 505 3737 f: 0800 505 3744Circle Leasing Ltd. The Barracks, 400 Bolton Rd, Bury, Lancashire, BL8 2DA