COMPAREX www.comparex-group.com
We support your success!
September 2012
COMPAREX
COMPAREX www.comparex-group.com
• Agenda
• The Company
• Portfolio
• Our Unique Selling Points
• References
• Finances
• International Presence
• Our Strong Investor
COMPAREX www.comparex-group.com
3
Our Profile
Vision and Values
Drawing on more than 30 years' experience in
planning and executing server and client
infrastructures, COMPAREX has established itself as
a partner to SMEs, public-sector bodies, industrial
enterprises and global corporations from various
segments of the economy.
We are in 28 countries in Europe, Africa and Asia
present and for your projects are 1,800 employees at
75 sites at your service.
COMPAREX is a manufacturer-independent IT service provider with international reach.
Dr. Thomas Reich
(CFO)
Hansjörg Egger
(CEO)
COMPAREX www.comparex-group.com
Facts
4 The Company
Revenue
€1.066 bn
Subsidiaries
More than 75 in 28 countries
Staff
1800 highly qualified employees
Customers
SME‘s, public administrations, industry,
major global accounts
COMPAREX www.comparex-group.com
Our Portfolio
5 The Company
IT Consulting
Business Solutions
MultiVendor Helpdesk
COMPAREX Academy
Managed Services
Procurement
Licensing
SAM
COMPAREX www.comparex-group.com
Software
6 Portfolio
COMPAREX www.comparex-group.com
• Market leader for standard software licensing and license management in
Europe.
• Additionally COMPAREX is a leading Microsoft Large Account Reseller
(LAR) in EMEA and India with one of the highest levels of certifications.
• We serve more than 3,000 vendors.
Microsoft Gold Partner
Citrix Platinum Solution Advisor Elite Partner
Adobe Licence Center worldwide
VMware Premier Partner
Symantec
CA
7
COMPAREX is the Market Leader in Software
Licensing
Procurement and Licensing
COMPAREX www.comparex-group.com
8 Portfolio
Consulting
COMPAREX www.comparex-group.com
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Consulting With Excellent Know-how
For its outstanding performance COMPAREX‘ IT-Consulting has received various awards
from different vendors:
• Citrix Most Certified Partner 2009 und Citrix Most Innovative Project 2011
• V-Alliance-Partner of the Year 2010
• VMware Best Partner Europe 2011
COMPAREX‘ IT-Consulting is a member in a broad range of technology forums:
• Microsoft Inner circle Cloud and Microsoft Inner circle Exchange
• Microsoft Inner circle Voice and Microsoft Inner circle V-Alliance
• Microsoft Inner circle Windows Infrastructure
• Microsoft virtual Technical Solution Professional Forefront
• Microsoft virtual Technical Solution Professional Deployment
• Microsoft Blackbelt Partner Programm
• Citrix Platinum Partner Council
Professional Services
COMPAREX www.comparex-group.com
10
Software Asset Management (SAM)
• A cutting-edge solution designed for transparency, cost control and legal
clarity with regard to your software assets
• Unique tool designed to identify your software assets – even in complex
networks
• We will determine your existing software assets and your total cost of
ownership, thus providing a solid basis for your decision-making processes
• To develop your SAM strategy we offer you:
• SAM Consulting Services
• SAM Process Services
• SAM Compliance Services
• SAM Technology Services
• SAMaaS
Professional Services
COMPAREX www.comparex-group.com
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Consulting
• Our team of experts has a track record of excellence in
• Cloud Computing
• Virtualization
• Systems Management
• IT Security
• Communication & Collaboration (technologies such as Unified
Communications, Microsoft Exchange und SharePoint)
• We offer personalised, manufacturer-independent advice
• We are able to provide first-class project support covering the entire IT life
cycle: conception, procurement, implementation and operation
• Our portfolio also includes in-house training, public seminars, e-learning,
blended learning and certification courses
Professional Services
COMPAREX www.comparex-group.com
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Business Solutions
• Delivering intelligent, customised and scalable solutions, we will meet
every possible requirement
• We are committed to developing all-embracing solutions, as well as
systems and interfaces adapted to your needs
• Our Expertise
• Custom Development
• Enterprise Content Management
• Communication and Collaboration (technologies such as
Sharepoint, .NET)
• Databases and Reporting
Professional Services
COMPAREX www.comparex-group.com
13 Portfolio
Services
COMPAREX www.comparex-group.com
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MultiVendor Helpdesk
• Multilingual vendor-independent support team – 24x7
• Our Technical Account Manager is your dedicated point of contact and project
coordinator
• Proactive and reactive services tailored to customer needs
• By the help of monitoring services an early detection of disturbances in your
IT infrastructure is possible
• In signing a single professional support agreement with COMPAREX, you will
have full cover for 17 of the world's best-known producers
• Rapid response thanks to defined Service Level Agreements (SLAs)
Professional Services
COMPAREX www.comparex-group.com
Managed Services – Key Features
Managed Services 15
Maintenance
• Resilience, sustainability and system availability are of key importance
• A proven track record in maintenance spanning more than 30 years
• We ensure system availability
• We rely on active management to prevent bottlenecks
• State-of-the-art COMPAREX remote monitoring system that meets the highest possible standards
of system maintenance delivery
Shield Service
• Critical IT service is only ever as strong as the weakest link within the IT service delivery chain
• Drawing on 30 years of DataCenter experience, we have created the COMPAREX Shield Service
for critical IT service production
• COMPAREX vertically controls the production process together with local IT teams
• We ensure that changes to the DataCenter (e.g. updates) are performed in line with a planned,
compliant and safe methodology
COMPAREX www.comparex-group.com
Managed Services – Key Features
Managed Services 16
Cloud Computing
• COMPAREX offers Online Services to key customers as part of a private cloud concept
• Pay as you use, unlimited resources
• Focusing on Backup as a Service
• Possibility to secure backup-server within a COMPAREX DataCenter
Operation
• With 30 years of DataCenter experience, more than 1,300 of highly qualified experts work for
COMPAREX and PC-WARE
• COMPAREX experts are at our customers' disposal – worldwide
• From operating system support to mainframe production support
COMPAREX www.comparex-group.com
Managed Services – Key Features
17 Managed Services
DataCenter Management
• Close cooperation with Europe's leading group of saving banks, La Caixa Barcelona
• Exceptional software-based DataCenter management service
• In compliance with ITIL standards, this service includes full DataCenter documentation and
organisation relating to all DataCenter changes
• All changes are tracked and recorded based on a proven security concept
COMPAREX www.comparex-group.com
Software
Consulting
Services
18
Unique expertise regarding
• Procurement
• Management
• Licensing
of Software.
Our USP‘s
Extensive and vendor-
independent services from one
provider.
In-house services (MultiVendor
Helpdesk, COMPAREX
Academy).
Your independent adviser
for IT Solutions regarding:
• IT Infrastructure
• Virtualisation
• Office work and Unified
Communication
• IT Security
• Systems Management
• Cloud Computing
Your Benefits
COMPAREX www.comparex-group.com
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Your Benefits
1. Gold partner for server and client environments of Microsoft
2. Certified expertise as software and consulting specialist
3. Unique software asset management
4. In-house MultiVendor Helpdesk
Our USP‘s
COMPAREX www.comparex-group.com
20 References
A Selection of Our Satisfied Customers
COMPAREX www.comparex-group.com
21 Our vendor expertise
2,350 Certifications of More Than 55 Vendors
Selection of partnerships:
COMPAREX www.comparex-group.com
22 International Presence
Worldwide at Hand
COMPAREX www.comparex-group.com
23
Our Strong Investor
Raiffeisen Informatik Group is one of Austria's leading industrial groups with a
large number of international participations
• Leading banking network in Central & Eastern Europe with banks in 16
countries as well as subsidiaries in all major markets worldwide
• Food industry: No. 1 worldwide in fruit preparations and no. 1 in Europe's
milling industry (no. 4 worldwide)
• Industrial participations in construction, media, insurance, renewable
energies and IT
• Approximately 163,500 employees worldwide
Raiffeisen Informatik Group
COMPAREX www.comparex-group.com
24 Contact
Florin Iovu
General Manager
5-7 Tudor Vianu Str, Bucharest
Subsidiary· Romania
phone: +4 037 2735 175
fax: +4 021 2369 966
mobile: +4 072 1101 425
email: [email protected]
web: www.comparex-group.com