1. Easy to change quote & buy.
2. Become agile. Fast & cheap to market.
3. Become mobile.
4. A new digital foundation.
“Culture is the patterns of behaviour that are encouraged or
discouraged by people and systems over time – switch
points” – Ned Morse.
1. Fast-moving, agile and flexible
2. Customer-focused
3. Innovative and experimental
4. Data-driven
5. Unafraid
6. Collaborative
7. Empowered staff
8. Digital by default
9. Clear, evangelical leadership
10. Willing to invest
Top 10 characteristics of a Digital organisation
@ashroots
Experimentation moves us forward.
Data and insight drives performance.
Put the customer experience first.
Be open and collaborative with others.
How am I feeling today?
Anything stopping me from being present?
What do I want to get out…
Check in & check out.