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Unit 2: Communications for
Engineering Technicians
BTEC National Engineering
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Unit overview Credits: 10
Employing staff with good communication skills is a key driver to the success of a business. This is
particularly important in the engineering sector, which includes diverse manufacturing and service
companies ranging from aerospace to yacht building. This unit gives learners the opportunity to apply the
wide range of communication methods used within engineering. These include visual representation,
verbal and written skills, obtaining and using information, and the use of information and communication
technology.
On completion of this unit, learners will:
LO1 Be able to interpret and use engineering sketches/circuit/network diagrams to communicate technical
information
LO2 Be able to use verbal and written communication skills in engineering settings
LO3 Be able to obtain and use engineering information
LO4 Be able to use information and communication technology (ICT) to present information in engineering
settings
Unit contents
The scheme of work for this unit (see page XX) links to the following resources to help you deliver Unit 2:
L01 L02 LO3 LO4
Lesson plan LP week 14
Activity sheet AS1, AS2, AS3 AS4, AS5 AS6, AS7 AS8, AS9, AS10
Stretch and support SS1 SS2, SS3 SS4 SS5, SS6,
All these resources, as well as an editable version of the scheme of work, and answers to the questions in
the Student Book and the activity sheets, can be found on the accompanying CD-ROM.
Links to other units
Learners will be using and demonstrating communication skills across all the units of the BTEC Nationalprogramme, in particular:
Unit 3: Engineering Project
Unit 8: Engineering Design
Unit 16: Engineering Drawing for Technicians
Unit 35: Principles and Applications of Electronic Devices and Circuits
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Unit delivery
The scheme of work is set out exactly in the same order as the content which is listed in the BTEC unit
specification. This aligns the scheme of work with the outline learning plan given on page 7 of the
specification. It is suggested to stick to this order but an experienced tutor may find it more useful toparallel teach learning outcome 4 with learning outcomes 2 and 3, as each of these learning outcomes
require learners to have some exposure to ICT.
AssessmentThe assessment process
The unit requires the completion of four assignments each assessed internally and conforming to the
requirements of Edexcel standards verification. It is probably best to stick with the suggested combinations
of grading criteria as given on page 11 of the unit specification; this is what has been done in this scheme
of work.
Evidence for assessment
This should be presented in portfolios containing sketches, diagrams, written work, computer print-outs,
and tutor observation witness statements. Page 11 of the unit specification gives definitive guidance on
what evidence should be presented for each assignment.
It is really important to ensure that the portfolio evidence for each learner can be confirmed as their own
work when BTEC internal and external standards verification takes place. For this unit there are
opportunities for working on assignments in pairs or small groups; this is perfectly acceptable provided that
each individuals contribution is assessed and recorded.
Grading
To achieve a particular grading criterion the evidence that is presented must:
address the statements in the criterion; and
cover to an appropriate degree the topics in the unit content.
It is good practice to run a proposed assignment past a BTEC standards verifier before issuing it to
learners. On pages 89 of the unit specification there is really helpful guidance about assessment and
grading, including suggestions for linking this unit to Unit 3: Engineering Project.
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BTEC National Engineering
3
Schemeofwork
BTECN
ationalEngineering
Unit2:C
ommunicationsforEn
gineeringTechnicians
Broadaim:Togivelearnerstheopportunitytoapplythewiderangeofcommunication
methodsusedwithinengineering.
Tutor(s):................................................................................................................................
PPT=PowerPoint
SS=Stretch
andsupport
R=Research
SB=StudentBook
AS=ActivitySheet
NS=Non-supervisedindividualstudytim
e
Academicyear:....................................................................................................................
Numberofweeks:30or15ifad
ouble-blocksemester
Durationofsession:2-hourblocks
Guidedlearninghours:60
Credits:10
Pleasenote:G
enericresourcessuchasmultimedia,interactivewhiteboards,andICTand
internetfacilitiesarenotlistedinthe
resourcescolumn.
Week
Learning
ou
tcome/topic
Content
Learneractivity
Resources
Assessmentand
PLTS
Stretchand
support
1
Alllearning
outcomes
Indu
ction,
outliningthe
schemeofwork
and
assignments
Kno
waboutthe
key
featuresof
com
municationin
ane
ngineering
environment
Explanationoftheun
itcontent
includingthepurpose
oftheunit
andthelearningoutc
omes
Verybriefoverviewo
fhowthe
unitlinkstoothersun
itsbeing
studiedaspartofthe
learners
course
Reasonswhydocum
entsand
graphicsareimportant
communicationtools
for
engineers
Learnerstolistentoinp
utfromtutor
Lookattypicaldocume
ntationetc,
usedbyengineers
Tutor-leddiscussionab
outkey
information
SBstart-upactivitySpeaking,
listening,interpretation
andwriting
(page18)
Acopyoftheunitsp
ecificationforeach
learner
Tutorpresentation
Asmallselectionofexemplar
documentsanddraw
ings
SB
2
LO1
Bea
wareofthe
varioustypesof
grap
hical
information
sourcesthat
engineersuse
Componentdrawings
Assemblydrawings
Manufacturingandassembly
instructions
Plantlayoutdiagrams
Circuitdiagrams
Tutor-leddiscussion
SBactivityCommunic
ating
information(page20)
Exemplarsof:
componentanda
ssemblydrawings
assemblyinstructions
plantlayoutdiagrams
circuitdiagrams
SB
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BTEC National Engineering
4
Week
Learning
ou
tcome/topic
Content
Learneractivity
Resources
Assessmentand
PLTS
Stretchand
support
3
LO1
Bea
bleto
interpretdata
extractedfrom
engineering
draw
ings,
diag
rams,
sketchesand
illustrations
Componentdrawings
Assemblydrawings
Manufacturingandassembly
instructions
Plantlayoutdiagrams
Circuitdiagrams
Sketchesandillustra
tions
Explorelinksto:
Unit8:EngineeringDesign
Unit16:Engineering
Drawingfor
Technicians
Unit35:Principlesa
nd
ApplicationsofElectronicDevices
andCircuits
AS1Interpretingengineering
graphics
Exemplar:
componentdrawings
assemblydrawings
manufacturingan
dassembly
instructions
plantlayoutdiagrams
circuitdiagrams
sketchesandillus
trations
AS1Interpretingengineeringgraphics
Accesstounitspecifications
4
LO1
Con
tinuation
from
week3
Asabove
PairedactivityAS2Inte
rpreting
standards
AS2Interpretingstandards
SS1
Standards,
symbolsand
conventions
5
LO1
able
toproduce
engineering
sketches,circuit,
netw
orkdiagram
Freehandsketching2D,3D
Componentdrawings
Circuitdiagrams
Conventionsandstandards(BS
andISO)
Tutor-leddiscussion
SBactivityFreehandsketching
(page22)
PairedactivityAS3Engineering
sketching
CADsoftware
Drawing
SB
AS3Engineeringsketching
PLTS
Creativethinke
rs
6
LO1
Con
tinuation
from
week5
Asabove
SBactivityUsinggrap
hicstoaid
understanding(page24)
SB
PLTS
Creativethinke
rs
7
LO1
Kno
whowto
interpretand
prod
uce
engineering
grap
hics
Reviewofcontentco
veredin
weeks16
Introductiontowhatthefirst
assignmentisabout
Preparatoryworkusingan
exampleassessmentactivity
takenfromtheStude
ntBook
Tutor-leddiscussionab
outhowto
achievesuccesswhen
workingonan
assignment
SBassessmentactivities2.1
(identifyingtechnicalinformationin
drawings)and2.2(preparinga
drawingorcircuitdiagram)
Exemplarportfolio
NationalEngineeringStudySkills
Guide
SB
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BTEC National Engineering
5
Week
Learning
ou
tcome/topic
Content
Learneractivity
Resources
Assessmentand
PLTS
Stretchand
support
8
LO1
Kno
whowto
interpretand
prod
uce
engineering
grap
hicsthat
conformto
reco
gnised
stan
dardsand
conventions
Centre-devisedassignment1
Evidencewillpresentedasa
portfoliocontaininga
written
report,sketches,drawingsand
circuitdiagrams
Individualsuperviseda
ctivity
producingevidencefor
P1,P2and
P3
Acentre-devisedassignmentbriefthat
hasbeeninternallyverifiedbefore
beingissuedtolearners
Drawingsanddocum
entsasspecified
intheassignmentbrief
P1P2P3
9
LO2
Bea
wareofthe
verb
aland
writtenskillsthat
engineersuse
Writing
Speaking
Listening
Makingapoint
Keepingarecord
Tutor-leddiscussion
SBactivityMindmapp
ing(page27)
Practisespeakingskills
2-minute
presentationonatopic
Groupfeedback
SB
Packoftopiccards
10
LO2
Und
erstandthe
principlesof
written
com
munication
Notetaking,writings
tyles,
proofreading,amend
ingtext,
diary/logbook,graphsand
charts
SBactivitySummarising(page27)
PairedactivityAS4Written
communication
SB
AS4Writtencommu
nication
Functionalskills
English:Writing
SS2Effective
writing
11
LO2
Con
tinuation
from
week10
Asabove
SBactivityProofreading
SB
Functionalskills
English:Reading
14
LO2
Und
erstandthe
principlesof
verb
al
com
munication
Speakingwithpeers
and
supervisors,technica
llanguage,
toneandmanner(bo
dy
language)
SBactivityHearing,listeningand
communicating(page3
1)
SmallgroupactivityAS
5
Communicatingverbally
SB
AS5Communicating
verbally
Functionalskills
English:Speak
ing
andlistening
SS3
Communication
15
LO2
Und
erstandhow
tocommunicate
effectivelyinboth
writtenand
verb
alformats
Continuationfromwe
ek14
Reviewofcontentco
veredin
weeks914
Introductiontowhatthesecond
assignmentisabout
Preparatoryworkusingan
exampleassessmentactivity
takenfromtheStude
ntBook
Verbalpresentations
Tutoroverviewabouth
owtoachieve
successwhenworking
onan
assignment
SBassessmentactivity2.3
(preparingandgivinga
talkonan
engineeringtopic)
Exemplarportfolio
NationalEngineeringStudySkills
Guide
SB
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BTEC National Engineering
8
Week
Learning
ou
tcome/topic
Content
Learneractivity
Resources
Assessmentand
PLTS
Stretchand
support
29
LO4
Bea
bletouse
ICT
systemsto
pres
ent
information
Centre-devisedassignment4
Writtenreportplusa
portfolioof
evidenceprovingcom
petencein
usinghardwareandsoftware
Individualsuperviseda
ctivity
producingevidencefor
P7
NSNon-supervisedfollow-onactivity
toproduceevidenceforM3andD2
Centre-devisedassignmentbriefthat
hasbeeninternallyverifiedbefore
beingissuedtolearners.
P7M3D2
Learners
working
towardsM3,
D2
30
Alllearning
outcomes
Unit
reviewand
wrap-upsession
Collectionoffinalevidenceand
learnerportfolios
Agreetimescalewithle
arnersfor
completionofassignmentactivityif
gradingcriterionhavenotbeenmet
Tutorsupportasreq
uired
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BTEC National Engineering
9
Lesson
planweek14
Aims
Toinvestigate,identifyandtryouttheprincip
lesofeffectiveverbalcommunic
ationinanengineeringcontext.
SB=S
tudentBook
AS=ActivitySheet
S=Stretchan
dSupport
Thisisa90-minutelessonwithina120-minuteblock
.Remainingtimeisforsupervisedse
lf-study.
Learningobjectives
Alllearnerswillunderstandthekeyelementsof
effectiveverbalpresentation
Alllearnerswillbeabletocarryoutashorttwo-wayface-to-faceconversation
Alllearnerswillbeabletogivesimpleverbalfee
dbacktotheirpeergroupfollowinga
smallgroupdiscussion
Mostlearn
erswillbeabletocarryoutaone-wayrecordedconversation
Somelearnerswillbeabletogiveconfidentverbalfeedbacktotheirpeergroupfollow
ingasmallgroupdiscussion
Timing/
content
Tutoractivity
Learneractivity
Reso
urces
Individualised
activity/differentiation
PLTS
Functionalskills
5mins
Welcome
Welcometothesession
Aimswrittenonboard
H&S,ECMchecks,
register
Reviewprevioussession
andconsiderhowthis
onelinkstoit
Learnerssettleinand
read
aims
Q&A
Interactivewhiteboard
PC
10mins
Monitorlearner
discussions,pickupon
keyissuesthattheymay
identifywritetheseon
whiteboardanduseas
pick-uppointsduringthe
restofthelesson
Sma
llgroupSBactivity:
hearing,listeningand
com
municating
Printofffromthe
whiteboardwordsand
statementswrittenup
bytutorlearnersfile
forfuturereferenceor
save
ontopen(flash)
drivefortransferonto
own
computer
SB
Interactivewhiteboardlinked
toPCandprin
ter
Learnersgrouped
accordingtostretch
andsupportneeds
Teamworker:
collaboratewithothersto
worktowardsacommon
goal
Speakingandlistening:
ma
kearangeof
contributionsto
discussionsandmake
effectivepresentationsin
aw
iderangeofcontexts
(pa
rtcovered)
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BTEC National Engineering
10
Timing/
content
Tutoractivity
Learneractivity
Reso
urces
Individualised
activity/differentiation
PLTS
Functionalskills
10mins
Providesupportand
discussiontriggers
Pickuponkeywords
overheardfromlearner
discussionandwriteup
PairedactivityAS5
Task1identifykey
featuresof
com
municating
effectively
Interactivewhiteboard
PCandprinter
AS5Communicating
verbally
30mins
Tutoractsaschair-
personmanagingthe
discussion
Feedbacktowhole
grou
pfromAS5Task1
Interactivewhiteboard
Levelofverbal
confidenceisthe
differentiator
Speakingandlistening:
ma
kearangeof
contributionsto
discussionsandmake
effectivepresentationsin
aw
iderangeofcontexts
(pa
rtcovered)
30mins
Providesupportas
required
Pickuponkeywords
overheardfromlearner
discussionandwriteup
Printofffromthe
whiteboardrelevant
wordsandstatements
writtenupbytutorand
learners
PairedactivityAS5
Tasks2and3.
File
printoutsfrom
whiteboardorsaveonto
ape
n(flash)drivefor
transferontoown
com
puter
AS5Communicating
verbally
Interactivewhiteboard
PCandprinter
StretchactivitySS3
Communication.
Startinclassand
completeasself-stu
dy.
Agreewithtutora
suitabletimeineithe
r
week17or18toma
ke
thepresentationfor
SS3Task1topeer
group
Selfmanager:work
towardsgoals,showing
initiative,commitment
andperseverance(only
forlearnerssuccessfully
completingthestretch
activity)
5mins
Plenary
Reviewtheaimsofthe
lesson
Introducethenext
sessionacontinuation
ofthisoneandareview
ofweeks9to14
Brieflymentionstretch
presentationstobemade
bysomelearnerswhich
willtakeplaceinweeks
17and18
Q&A
Whiteboard/interactivewhite
board
Linktonextsession
whenlearnerscontinue
togiveverbalfeedback
onsmallgroup
discussion(varying
levelsofconfidence
is
thedifferentiator)
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AS1 Interpreting engineering graphicsComplete the following table.
Graphical method Example of where in would be used
Detail drawing
Assembly drawing
3D exploded diagram
Pictorial sketch
Schematic diagram
Circuit diagram
Component layout diagram
Plant layout diagram
Operating procedure diagram
Fault identification check list
Flow chart
Working with a partner, find an example of one item taken from the following list. Make a copy of the
drawing/diagram, highlight 10 features on it and explain what each one means.
Detail drawing of a mechanical component
Assembly drawing
Pneumatic or hydraulic system diagram
Electrical or electronic circuit diagram
Network diagram
Installation and operating procedures diagram
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BTEC National Engineering
AS2 Interpreting standardsInvestigate the British Standards listed in the table.
Type of engineeringBritish
Standard
Two examples of symbol or graphical representation detailed in
each standard
Mechanical/manufacturing
drawing practiceBS8888
Mechanical/manufacturing BS4500
Electrical power, electronics
and telecommunications
circuits and components
BS3939
Fluid power circuits and
componentsBS2917
Data processing flow chart
symbolsBS4058
Note: these are the standards as applicable in 2010 but check the BSI website for any updates go
to www.pearsonhotlinks.co.uk, insert the express code XXXX and click on this activity. You can
source the information from the web or from paper-based documents.
(This activity sheet links to stretch and support worksheet SS1 Standard, symbols and conventions.)
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AS3 Engineering sketchingTask 1
Freehand sketches are a relatively quick way of communicating information, particularly when accompanied bybrief notes (annotations).
Think about a laboratory-based activity that you have taken part in during one of the other units on your course
or at your place of work. The activity should be fairly complex and involve reading through a set of instructions,
setting-up and using a piece of equipment, and recording and analysing results. It should be something that you
found difficult to set up and required quite a lot of guidance from the tutor or a colleague.
Put together a step-by-step, easy-to-follow instruction leaflet for the activity. It should contain annotated
sketches and other useful information. The aim is to produce something set out like the instructions that come
with flat-pack furniture or show the installation procedure for an electric bathroom shower.
When you have produced you leaflet, talk it through with a partner and see if they would find it useful.
Task 2
This is an identification exercise and its purpose will be spoilt if you cheat!
Produce a freehand pictorial (3D) sketch of your mobile phone. It should be drawn in good proportion and
include overall dimensions. Do not show details of the model number just title the sketch Nokia phone,
Samsung phone or whatever its make is. Pass the sketch to a partner and ask them to identify the model
number of the phone by matching your image to one of those shown on the website of a network provider.
Did they get the model number right? If not, what information that might have helped them identify it was
missing from your sketch?
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BTEC National Engineering
AS4 Written communicationTask 1
Keeping a logbook or diary is a good way to plan work schedules and keep an up-to-date record of events asthey take place. Many people keep electronic note books but most of the greatest inventors and engineers wrote
everything down by hand.
Discuss with your tutor an agreed format for a logbook that can be used with an engineering project and how
often it should be reviewed. Design a tracking sheet that can be signed off at each review.
Task 2
A group of GCSE students from a local school are scheduled to visit an engineering company. Their teacher
wants them to discover that there is more to engineering than just cutting metal and assembling parts. Suppose
you and a colleague work in the design and development department and have been asked by your manager to
help out by showing them an example of writing skills.
Working with your colleague, put together a 600-word technical mini-report that is word processed and includes:
text
an imported image, spreadsheet and chart
text cut and pasted from a different report
a table with some shaded cells
bullet points
page numbers
a title page and company logo.
Print off a hard copy of the report and save it into an e-folder that is part of a properly structured e-filing system.
(This activity sheet links to stretch and support SS2 Effective writing.)
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AS5 Communicating verballyTask 1
With two partners, discuss the following topics, identifying their key features and writing them on a large sheet ofpaper or flip chart.
Listening skills
Note taking
Body language
Using technical language appropriately
The 5 Ps method when preparing a verbal presentation
Keeping an audience engaged
Standing up under questioning
Present your thoughts at a whole-group feedback discussion.
Task 2
Working as a pair, chose a topic to talk about and have a 10-minute two-way conversation. Make notes as you
go and when you have finished compare what you jotted down and see if you agree. Are the notes accurate? If
not, think about ways of ensuring better accuracy next time.
Task 3
Tell a partner that you are going to phone them on their mobile but that they should not to answer the call.
Leave a two-minute, unrehearsed message about a meaningful technical subject. Hang up and ask them to
listen to the message and make a note of what you said.
Compare what they wrote with what you said did you get the message across successfully?
How many times did your um or err?
How many times did you say okay?
In terms of effective communication, how do you think face to face conversation compares with leaving
messages?
(This activity sheet links to SS3 Communication.)
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BTEC National Engineering
AS6 Obtaining engineering informationEngineers use information sources when designing, manufacturing and testing products. It is very important to
have a strategy for effective searching and establishing that, when found, data is valid and correct.
In the specification for this unit the grading criterion P6 states use appropriate information sources to solve an
engineering problem. As you study this and other units on your course you will come across tasks and
problems that need to be solved. These solutions take a variety of forms and solving them will include
researching and using data extracted from information sources.
Task 1
Working with a partner, discuss and make brief notes about each of the following topics.
Primary and secondary data
Paper-based and e-based information
Databases
Data sheets
Advanced internet searches
Strategies for effective searching
Strategies to prevent information overload
Editing
Manuals and catalogues
Using other peoples data
Task 2
The table below lists typical information that engineers work with. Complete it, or one that is more specific to
your area of study, by extracting information from paper- and e-based resources.
Information required Data found Where it was sourced from
The value of Youngs modulus
for mild steel
The coefficient of linear
expansion of a titanium alloy
The vicat softening temperature
of polypropylene
The maximum operating voltage
of a snap-in Cap UG 1500F
electrolytic capacitor
manufactured by Panasonic
A data sheet for an AAA size
battery holder
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BTEC National Engineering
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Information required Data found Where it was sourced from
Health and safety advice
relating to soldering electronic
components onto circuit boards
The maximum sound level (dB)
produced by a 1.5 kW portable
generator
A suppliers part number and
price for a pneumatic cylinder
with bore 25 mm and stroke
80 mm
The limits of size on a 16 mm
diameter shaft for an H8f7 fit
The convention used when
drawing a helical compression
spring
The power consumption of a
typical laptop computer
The steps involved when
registering a new business as a
limited company
The part number of the stabiliser
valve assembly in a Triton Jade
electric shower (when bought as
a spare part)
The number of particles per ml
greater than 10 micron in
hydraulic oil coded ISO
21/18/15
The maximum surface
temperature of a 15W neon strip
light
The factor of safety to be used
when designing an air receiver
for use in a pneumatic system
(This activity sheet links to SS4 Information sources.)
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BTEC National Engineering
AS7 Using informationThink about some of the other units in your course. Pick one that had an assignment requiring you to collect
data, process it, and compare results with figures taken from a published data source. For example:
performing a tensile test on a piece of mild steel, calculating its mechanical properties and then comparing
with figures taken from a reference table
testing the performance of a transistor, presenting the results as graphs, and comparing them with those in a
data sheet
carrying out inspection measurements on a batch of machined components, doing statistical analysis, and
comparing results with specification requirements
carrying out an investment appraisal of a new product by gathering cost data, processing it, and then
checking the accuracy decisions based on your calculations.
Put together a report describing how you used the data and the checks carried out to ensure that the data was
valid and accurate.
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BTEC National Engineering
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AS8 Information and communication
technology (ICT)Work with a partner to find definitions for the following terminology and then, in your own words, complete the
table.
Term Definition
Hardware
Software
Operating system
Applications package
Simulation software
Internet
Intranet
Multimedia
(This activity sheet links to SS5 ICT.)
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BTEC National Engineering
AS9 Presenting information using ICT #1Task 1
Prepare a two-page engineering document that shows off your proficiency in being able to do the following:
make consistent use of font and colour
use an appropriate font style and size
be consistent in the alignment of text
be consistent in positioning text, graphics and charts
make appropriate use of bullets and/or numbering
use colour highlighting to make the document more interesting
present graphs that are correctly annotated with titles, legends and data labels.
Task 2
Your centre is planning a taster day for GCSE students from a local school. The plan is to set up some
engineering science experiments, lay out examples of project work and to have some rolling presentations on a
number of computers. You are in charge of designing and preparing a PowerPoint that showcases what is
studied in Unit 1: Health and Safety in the Engineering Workplace
Prepare 10 slides that will run as a timed, continuous loop.
(This activity sheet links to SS6 ICT extra.)
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AS10 Presenting information using ICT #2Task 1
You are nearing the end of your course and have decided to apply for an apprenticeship with a local engineeringcompany. Suppose you have completed the application form (hard copy) and are about to send it to the human
resources manager at the company.
Write a formal covering letter to go with it. Make up names and addresses, etc., setting the letter out as a word-
processed document. Discuss what you have written with your tutor, and if they suggest any amendments then
print off before and after copies that you can keep as evidence in your portfolio.
Task 2
Get hold of a set of experiential results sourced from another unit.
Tabulate and plot them using a spreadsheet. Add titles and framing to the spreadsheet so that it looks like a proper test document produced in industry
ask your tutor to show you an exemplar from a local company.
Write a memo to a partner setting out a brief evaluation of the results and send it to them as an email
together with the spreadsheet.
Ask them to save and print the spreadsheet.
Discuss the layout, readability and general presentation of your memo and spreadsheet with them.
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BTEC National Engineering
SS1 Standards, symbols and conventionsSupport
Choose one of the following tasks:
Produce a detail drawing of a single part engineered component in accordance with BS8888.
Draw a pneumatic circuit diagram comprising at least 10 different components to a standard that is
acceptable to industry.
Draw an electronic circuit diagram comprising at least 10 different components to a standard that is
acceptable to industry.
Draw your own example of a system/network diagram that a technician could refer to when commissioning an
automated machine that packs tablets. Use the Allied Pharma Machinery website for background information
go to www.pearsonhotlinks.co.uk, insert the express code XXXX and click on this stretch and support activity.
Stretch
Investigate pneumatic actuators by going to the Pneu-Store website go to www.pearsonhotlinks.co.uk, insert
the express code XXXX and click on this stretch and support activity.
Select one of the cylinders listed and make 2D and 3D sketches showing how it could be assembled into a
packaging machine so that it moves a pivoted lever. Include enough information in your sketches to enable a
CAD draftsperson to produce detail drawings of the components that locate the cylinder.
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SS2 Effective writingSupport
Investigate the Mind Tools website which contains information about writing skills go towww.pearsonhotlinks.co.uk, insert the express code XXXX and click on this stretch and support activity.
Read through the page, making brief notes as you go.
Write a 250-word summary about the key information being presented on the website. Then get together with a
partner or your tutor and talk through what you have written.
Stretch
Often the first contact a customer has with a business is by reading something, for example the company
website, promotional literature, letters or emails. If the writing is badly presented, ambiguous, or contains
spelling and grammatical errors, it may be difficult to follow. The customer will probably not be impressed andmay well decide to take their business elsewhere.
Much of the communication in an engineering business by using technical drawings and graphics but, if the
accompanying documentation is poor, there will be confusion and doubt in the minds of people looking at it.
CAD systems make it straightforward to produce perfect drawings; design and simulation software perform
complex calculations, but writing good documentation requires special skills on the part of the writer.
Form a group of four and discuss the following:
Write it down or you may forget
Formal and informal writing styles
Grammar and punctuation
Clarity and ambiguity
Using acronyms
Proofreading
After about 30 minutes, be ready to report your findings to a whole-group discussion led by your tutor.
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BTEC National Engineering
SS3 CommunicationSupport
With help from your tutor, design a tracking sheet that you can use to check off the following activities as youwork through your course:
Talk to an engineer and make a transcript of the conversation.
Discuss a technical issue with a colleague.
Argue a point verbally without upsetting anyone or causing tension.
Respect someones point of view even though you disagree with it.
Listen to someone making a presentation about a technical subject and write up notes about what was said.
Deliver a short presentation, supported by visual aids, to a small audience.
Use body language to reinforce a point in a verbal presentation.
Before you start, think about what evidence you need to track.
Stretch
Task 1
Read through the following scenario.
You work for a company that carries out a range of electroplating processes on its products. The products
are made mainly from mild steel components which are stamped, formed and welded together. The factory
has two injection moulding machines for producing small items such as covers, handles and trim pieces. The
plating department employs 50 operators and there are baths for plating gold, silver and chromium.
The factory is long established on what was once a greenfield site. It is now ringed by housing estates with a
single access road to the factory.
People living nearby have specific concerns about two of the operations carried out at the factory:
stamping, which they claim is a noisy process
plating, which uses cyanide and they consider to be a deadly process.
The company has decided to make a presentation to the local residents association explaining how it
complies with legislation and has good green credentials, particularly in respect of discharging waste water
from the on-site treatment plant into a nearby culvert which runs down to a river.
Your manager asks you to put together the presentation which will explain the legislation covering the two
operations and the need for company compliance. To counter the criticisms of some residents, your manager
has asked that the presentation include comment about EU legislation which is limiting the way that the
company can operate.
Prepare a PowerPoint and some prompt cards. Try out the presentation on other learners and your tutor, so that
they can give you feedback. The manager would also like you to video your efforts so that they can give advice
on how to improve your technique if necessary.
Ask your audience to use the evaluation on the next page (or something similar).
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Feature Feedback
Introduction
Main content
Finishing up
Answering questions
Engaging with the audience
Getting the message across
Slides easy to read
Quality of slides
Presenter reading slides
Eye contact
Clarity of speech
Annoying traits
Task 2
This activity is a difficult one and can only be done after you have completed Unit 3: Engineering Project. It is a
good lead-in to this units grading criterion D1.
Grading criteria P9 and P10 in Unit 3: Engineering Project required that you prepare a written report and made a
verbal presentation. Think about your choice of communication methods and why you picked them. You will
have used a range of techniques, e.g. drawings, graphics, calculations, writing, speaking.
Prepare a 250-word justification about why you chose a particular method of communication and the reasons for
not using an alternative. Make reference to:
outlines and drafts relating to how you intended to communicate information
consultations you had with your tutor or other people about the chosen communication method
witness statements relating to your decision making.
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BTEC National Engineering
SS4 Information sourcesSupport
Engineering businesses hold all sorts of data in storage systems. The table below relates to a company thatmakes white goods for the domestic market, for example washing machines.
Go through the table and for each type of information state where it might be found within the company.
Type of information Where it might be found in the company
The results of a performance test
carried out on a new eco-friendly
washing machine
The design specification for a new
tumble dryer
The companys sales catalogue
Chemical analysis data relating to
waste water produced in the plating
department
Hardness tests on steel stock delivered
to the factory
Portable Appliance Testing (PAT)figures for electrical power tools used
in the assembly department
Safety legislation that covers domestic
appliances
The company accounts for the last
trading year
Maintenance records
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Stretch
Task 1
One of the tasks in activity sheet AS6 involved extracting information from a variety of sources. Write a 500-
word document explaining why some information sources were accepted for use and others were rejected. This
should include cut and pasted examples of material taken from these sources.
Task 2
Write a short guide that sets out the steps to effective researching.
Task 3
Find an example of a task taken from a unit where you had to solve a problem which involved researching and
using information (for example, finding the mechanical and physical properties of metals and polymers and then
selecting a material for a specific application, or selecting the components for an electronic circuit.) Write a short
review of how successful you were at finding and using the information. If the task was part of an assignment
activity then what you write here could be pasted into the learner feedback section of the assignment brief.
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BTEC National Engineering
SS5 ICTSupport
Spelling and grammar checkers need to be used with caution because often they can get it wrong. In thissentence there are to mistakes that the checkers has missed. Can you spot them? There may be more later on!
Write about 150 words on a topic that interests you and correct any mistakes that the software shows up; then
print it off. Pass it too your tutor or a colleague and sea if they can spot any mistakes.
Then have a discussion about words that sound the same but are spelt differently according to the grammatical
context in which they are used.
Stretch
Task 1
The student magazine at your college is doing a feature on ICT and they have asked you and a colleague to
write a short article which will feature in next terms edition. They know that the two of you are studying
communications as part of the BTEC in Engineering and will know all about the chosen topic. Here is the title of
the article which should be about 400 words and include images to lighten it up: Controlling information overload
in an e-business environment.
Write the report and include relevant images.
Task 2
An engineering company relies heavily on ICT to carry out its business. What types of data protection systems
will be in place in order to prevent loss and misuse of data?
Suppose you are the IT manager at the company and have been asked to create a data protection policy which
all employees will be asked to sign up to. Write the policy and talk it through with your tutor who will play the role
of the managing director. When you are both happy with the content of the document, tidy up its presentation
ready for distribution by email.
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SS6 ICT extraSupport
During your time studying for the BTEC National you will depend heavily on the use of IT systems. Use thistracking sheet to record your progress when working with IT. In consultation with your tutor you may wish to
expand the table to include other tasks that you have performed.
Think about how you are going to track the various tasks against other units in your course. Bear in mind that
your portfolio will have a separate section for each of the units studied and a grading criteria tracking matrix.
TaskPortfolio tracking
referenceLearner signature Tutor signature Date
Select the correct IT hardware and
software packages for use in an
engineering situation
Use a software package to word
process a document
Use a software package to
produce a 2D drawing
Handle and process data using asoftware package
Use a simulation software package
Communicate using e-systems
Use a computer system to present
information in written, numerical
and graphical forms
Prepare and make a visual
presentation using a software
package and multimedia facility
Stretch
Grading criterion P8 and P9 of Unit 3: Engineering Project require that you prepare a written report and make a
verbal presentation. Other units in the course also expect you to present information to an audience. Thinkabout your choice of a presentation method where ICT has been involved and prepare a 500-word evaluation of
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