Transcript
Page 1: Beyond SMS Using Social Networks to Expand Access to Banking Services

Beyond SMS: Using Social Networks to Reach a Broader

MarketJohn V. OwensChief of PartyRBAP-MABS

2012 RBAP-MABS National Roundtable ConferenceJune 7-8, 2012

Hyatt Hotel Manila

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Internet usage has remained largely stable, though we see some pockets of growth

Base: Past Month Internet Users aged 10+ across all socio-economic classes in National Urban PhilippinesSource: Nielsen media Index 2009 Q1, 2010 Q1, 2011 Q1

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The Social Networking Capital of the WorldThe Social Networking Capital of the World

Social network penetration is incredibly high in

the Philippines, reaching 95%

Social Network Penetration RateFacebook 93.9%Twitter 16.1%LinkedIn 1.9%Internet Use 29.7%

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Are you using Are you using

Social Networking & Social Networking & Crowdsourcing Crowdsourcing

to expand your market to expand your market outreach?outreach?

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Not just an activity but a starting point for the online experience for many

Social Networking Search Email Online News Instant Messenger Games

3930

11135

1

Internet Usage Pathway (%) Internet Usage Pathway (%)

Question: Please think about the following online services and tell me the order in which you first ever used each.

Base: Past month Internet users aged 10+ across National Urban Philippines Source: Yahoo!-Nielsen Net Index-2011

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http://www.techiemania.com/how-to-use-social-media-to-drive-your-business.html

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Thank You!Thank You!

EMAIL: [email protected]: @jvowens

Websites:www.rbapmabs.org

www.mobilephonebanking.rbap.orgmicroinsurance.rbap.org

www.youtube.com/rbapmabs Facebook:MABS Phil


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