Andrew Novak ContactTel : 913-231-2114e-mail :[email protected]
Profile
Objective To develop new skills and utilize my current skill set with a company that can offer new challenges and opportunities to advance.
Key Skills
90 Words Per Minute
Customer ServiceRetail experience
Cash HandlingConsumer Electronics
Technical SupportBilling Inquiries
Proficient Microsoft Office
Proficient Windows XP, 7
Experience with Windows 8, 10
Beginner HTMLIntermediate Photoshop
ForkliftHigh loader
Bobcat Operation Intermediate Automotive
Facility Repair and Maintenance
Education
2011-Present day
Johnson County Community College12345 College Blvd, Overland Park, Kansas 66202 913-469-8500Major : Liberal Arts
Graduated 2010
Blue Valley West High School16200 Antioch Rd, Stilwell, KS 66085 913-239-3700Major: Liberal Arts
Work Experience
Applebee's Dine in Host and Server
14860 Highway 7 Olathe, Kansas 66061913-829-0503
10/2010 to 07/2014
Server – welcoming guests to the restaurant and making sure that each guests needs are met. Serving upwards of 4 to 10 parties at once.
Host- The backbone of the restaurant, making sure that each server got the table when in rotation and offering assistance if needed. As well as maintaining a clean atmosphere in the front of the house so guests feel welcome on every visit.
Manager: Craig Accolades:
AMC Theaters Part-time Traditional Theatre
12075 So Strang Line Road Olathe, Kansas 66062 913-393-3030
08/2008 to 12/2009
Box Office – Money handling responsibilities maintaining an equal balance, customer service whenever a guest has questions over a movie or something went wrong with their ticket order.
Concessions – Money handling responsibilities having a cash droor and maintaining an equal balance, Customer Service making sure each guest gets exactly what they order in a timely manner, Healthy Food handling environment no drinks or trash left out in the food handling areas, inventory of popcorn, oil, candy, and other assorted concession stand items are maintained and stocked for the theatre.
Usher – Customer service making sure every guest gets to where they need to go. The theaters are cleaned and ready for the next show. The front of house is kept clean and a welcoming environment.
Manager: Ponce
Johnson County Community College Bursar Aid
Bursar Aid
12345 College Blvd, Overland Park, Kansas 66210913-469-3907
December 16, 2013 – January 13, 2014
Bursar Aid - Customer service working with students in helping sign up for payment plans as well as up-front payments. Answer calls to answer any billing questions students had before the start of semester.
Head Bursar: Gale Callahan
Johnson County Community College Leadership12345 College Blvd, Overland Park, Kansas 66210
Founder, President, and Officer9/2012-present day
913-894-0055
Performing Arts Club- Founded to bring the creative students of JCCC together and give them a welcoming location in order to build upon ideas in a nurturing environment. President and Founder
Swing Club- An open dance location to expand on the swing dance style. Officer
Anthropology of the Paranormal and Supernatural Club- A organization to discuss the many different forms of myths and legends told throughout the world and the differences within the other cultures. President and Founder
Olathe Hy-Vee Market Grill Server
11955 W 151st St, Olathe, Kansas 66062 02/2014 – 02/2016
Server: Welcoming guests to the restaurant with a unique introduction. Tending to all guests needs and requests. Serving upwards of 4-10 parties at a time.
Manager: Vance
Mazuma Credit Union Universal Agent
9300 Troost Ave, Kansas City, Missouri 64131 07/2014 – 08/2015 (816)-361-4193
Universal Agent 1: Maintaining a healthy work environment while upholding the company’s culture and vision. Teller transactions of deposits and withdrawals with accuracy and with a quick pace. Welcoming members with an honest smile and helping them feel as if they are part of the team instead of another number in our system.
Call Center: Maintaining strong customer service over the phone while handling advanced customer account needs.
Team Leader: Tiffany and Amy Grey
Commerce Bank Personal Banker
16650 Santa Fe St, Olathe, Kansas 66062 02/2016 - present8162342250
Personal Banker: Teller transactions of deposits and withdrawals with accuracy and with a quick pace. Major account operating responsibility and cash inventory management for the branch.
Team Leader: Kaitlin Scott and Peter Mercer
References
Personal Dylan Coon, (913) 575-5609, 4 yearsJeremy Weckwerth, (913) 488-5398, 1 year?Taylor Luther, (913) 593-4316, 6 years
Professional Jake Paul, (816) 510-3046, 4 yearsChris Byram, (816) 8638991, 3 yearsJohn Widner, (913) 800-0665, 1 year