Andrew Novak ContactTel : 913-231-2114e-mail :anovak1492@gmail.com

Profile

Objective To develop new skills and utilize my current skill set with a company that can offer new challenges and opportunities to advance.

Key Skills

90 Words Per Minute

Customer ServiceRetail experience

Cash HandlingConsumer Electronics

Technical SupportBilling Inquiries

Proficient Microsoft Office

Proficient Windows XP, 7

Experience with Windows 8, 10

Beginner HTMLIntermediate Photoshop

ForkliftHigh loader

Bobcat Operation Intermediate Automotive

Facility Repair and Maintenance

Education

2011-Present day

Johnson County Community College12345 College Blvd, Overland Park, Kansas 66202 913-469-8500Major : Liberal Arts

Graduated 2010

Blue Valley West High School16200 Antioch Rd, Stilwell, KS 66085 913-239-3700Major: Liberal Arts

Work Experience

Applebee's Dine in Host and Server

14860 Highway 7 Olathe, Kansas 66061913-829-0503

10/2010 to 07/2014

Server – welcoming guests to the restaurant and making sure that each guests needs are met. Serving upwards of 4 to 10 parties at once.

Host- The backbone of the restaurant, making sure that each server got the table when in rotation and offering assistance if needed. As well as maintaining a clean atmosphere in the front of the house so guests feel welcome on every visit.

Manager: Craig Accolades:

AMC Theaters Part-time Traditional Theatre

12075 So Strang Line Road Olathe, Kansas 66062 913-393-3030

08/2008 to 12/2009

Box Office – Money handling responsibilities maintaining an equal balance, customer service whenever a guest has questions over a movie or something went wrong with their ticket order.

Concessions – Money handling responsibilities having a cash droor and maintaining an equal balance, Customer Service making sure each guest gets exactly what they order in a timely manner, Healthy Food handling environment no drinks or trash left out in the food handling areas, inventory of popcorn, oil, candy, and other assorted concession stand items are maintained and stocked for the theatre.

Usher – Customer service making sure every guest gets to where they need to go. The theaters are cleaned and ready for the next show. The front of house is kept clean and a welcoming environment.

Manager: Ponce

Johnson County Community College Bursar Aid

Bursar Aid

12345 College Blvd, Overland Park, Kansas 66210913-469-3907

December 16, 2013 – January 13, 2014

Bursar Aid - Customer service working with students in helping sign up for payment plans as well as up-front payments. Answer calls to answer any billing questions students had before the start of semester.

Head Bursar: Gale Callahan

Johnson County Community College Leadership12345 College Blvd, Overland Park, Kansas 66210

Founder, President, and Officer9/2012-present day

913-894-0055

Performing Arts Club- Founded to bring the creative students of JCCC together and give them a welcoming location in order to build upon ideas in a nurturing environment. President and Founder

Swing Club- An open dance location to expand on the swing dance style. Officer

Anthropology of the Paranormal and Supernatural Club- A organization to discuss the many different forms of myths and legends told throughout the world and the differences within the other cultures. President and Founder

Olathe Hy-Vee Market Grill Server

11955 W 151st St, Olathe, Kansas 66062 02/2014 – 02/2016

Server: Welcoming guests to the restaurant with a unique introduction. Tending to all guests needs and requests. Serving upwards of 4-10 parties at a time.

Manager: Vance

Mazuma Credit Union Universal Agent

9300 Troost Ave, Kansas City, Missouri 64131 07/2014 – 08/2015 (816)-361-4193

Universal Agent 1: Maintaining a healthy work environment while upholding the company’s culture and vision. Teller transactions of deposits and withdrawals with accuracy and with a quick pace. Welcoming members with an honest smile and helping them feel as if they are part of the team instead of another number in our system.

Call Center: Maintaining strong customer service over the phone while handling advanced customer account needs.

Team Leader: Tiffany and Amy Grey

Commerce Bank Personal Banker

16650 Santa Fe St, Olathe, Kansas 66062 02/2016 - present8162342250

Personal Banker: Teller transactions of deposits and withdrawals with accuracy and with a quick pace. Major account operating responsibility and cash inventory management for the branch.

Team Leader: Kaitlin Scott and Peter Mercer

References

Personal Dylan Coon, (913) 575-5609, 4 yearsJeremy Weckwerth, (913) 488-5398, 1 year?Taylor Luther, (913) 593-4316, 6 years

Professional Jake Paul, (816) 510-3046, 4 yearsChris Byram, (816) 8638991, 3 yearsJohn Widner, (913) 800-0665, 1 year