D A S H B O A R D Mental Health Performance Learning MeasuresAdult and Older Adult Division - Adult and Older Adult Outpatient
Sep 2009 - Aug 2011
10
15
20
25
30
35
40 Average Days to Initial Service
Average Days to Initial Service Median Days
15
25
35
45
55
65
Average Days to MD Service
Average Days to MD Service Median Days
0%
20%
40%
60%
80%
100%
Percent of New Consumers with 4 + Visits Within 30 Days
Percent of New Clients with 4+ Services Within 30 days Median %
0
100
200
300
400
500
600
700
800
Consumer No Show
Client No Show Median
MHD Decision Support 1 10/31/2011
D A S H B O A R D Mental Health Performance Learning MeasuresAdult and Older Adult Division - Adult and Older Adult Outpatient
Sep 2009 - Aug 2011
1
2
3
4
5
6
7
8
0 100 200 300 400 500 600 700 800 900
1,000 1,100
Av
era
ge
MO
RS
Act
ive
Co
nsu
me
rs
Number Of Active Consumers With Length of Stay (LOS) & Average MORS Score
# of Active Clients Median for Active Clients MORS Average for Active Clients MORS Median for Active Clients
1
2
3
4
5
6
7
8
0
100
200
300
400
500
600
700
800
900
Av
era
ge
MO
RS
Dis
cha
rge
d C
on
sum
ers
Number Of Discharged Consumers With Length of Stay (LOS) & Average MORS Score
# of Discharged Clients Median for D/C Clients
MORS Average for D/C Clients MORS Median for D/C Clients
0
100
200
300
400
500
600
700
0%
20%
40%
60%
80%
100%
# D
isch
arg
es
Pe
rce
nt
# Discharges Discovery & Engagement (2,4) Building & Mastery (3,5) Active Recovery (6,7,8) AR Median
MHD Decision Support 2 10/31/2011
D A S H B O A R D Mental Health Performance Learning MeasuresAdult and Older Adult Division - Adult and Older Adult Outpatient
Sep 2009 - Aug 2011
100
150
200
250
300
350
400
450
500
550
600
Monthly Admission Activity
Monthly Admission Activity Median
900,000
1,000,000
1,100,000
1,200,000
1,300,000
1,400,000
Monthly Clinic Program Billable (UOS in Minutes)
Minutes Median
5,000 5,100 5,200 5,300 5,400 5,500 5,600 5,700 5,800 5,900 6,000
Total Consumers Served By Month
Total Clients Served By Month Median
MHD Decision Support 3 10/31/2011
D A S H B O A R D Mental Health Performance Learning MeasuresAdult and Older Adult Division - Adult and Older Adult Outpatient
Sep 2009 - Aug 2011
0
1,000
2,000
3,000
4,000
5,000
6,000
0%
20%
40%
60%
80%
100%
Pe
rce
nta
ge
of
Cli
en
ts w
ith
M
OR
S
Pe
rce
nt
MORS Progress
Percentage of Clients with MORS Decrease MORS Same MORS Increase MORS Increase MORS Median
MHD Decision Support 4 10/31/2011