- 1. nemies to productivity often take the form min villains. Be
on the look out for These and the threat they pose to your company.
TRAINing FAX Salesforce admins Are used to saving the day at Their
company. They are constantly vigilant and Protect their coworkers
from the specters of Inefficiency and disorganization. Be a
Salesforce Admin Superhero Vanquish these 7 Admin Villains
2. Salesforce admins Are used to saving the day at their
company. they vigilantly watch for the specters of inefficiency and
disorganization that are a daily threat to their coworkers. 3.
these enemies to productivity often take the form of 7 admin
villains. Be on the look out for These Villains and the threat they
pose to your company. TRAINing FAX 4. FAX The Faxer #1 The Faxer is
notorious for only using outdated technology. This villian sends
you letters THROUGH WESTERN UNION AND EXPECTS YOU TO PRINT AND FAX
A COPY OF HIS OPPORTUNITIES EVERY WEEK. 5. FAX How to Defeat Them:
SHOW the faxer the convenience and advantage of utilizing the full
features of A CRM. THESE INCLUDE A COMPLETE APPEXCHANGE OF TOOLS,
PLUS A MOBILE APP YOU CAN USE TO TAKE YOUR BUSINESS WITH YOU
EVERYWHERE. 6. TRAINing The AntiTrainer never attends your
Salesforce Trainings. They Believe they already know EVERY PROCESS,
EVERY FEATURE - EVEN WHEN THERE ARE UPDATES. The AntiTrainer #2 7.
TRAINing How to Defeat Them: Make training fun and engaging. Record
trainings so they are available online anytime. Attending
salesforce admin trainings is also a great way to get new ideas and
strategies. 8. The Prioritizer #3 Known for sending Admins projects
with little or no notice and expecting the Admin to complete the
request immediately. The Prioritizer often skips governance
meetings and ignores policies. 9. How to Defeat Them: The App
Development Governance app (free Force.com Labs app on AppExchange)
is the solution for this. Use Force.com's power to keep track of
the iNCOMING REQUESTS. DASHBOARDS CAN BE USED TO BRING VISIBILITY
TO THE PRIORITIZATION AND TO ENFORCE SOME PROCESS. 10. The
SpreadCheater puts all your data in offline files each file
completely out of date. They Often reference these files for high
visibility reports to upper management and blame Salesforce when
the report is wrong. the SpreadCheater #4 11. How to Defeat Them:
Build an object in Force.com for them to input their data. Theyll
be blown away by how easy the process can be and thankful to HAVE
IT TAILORED TO THEIR NEEDS. 12. DATA DATA DATA Duplication Ray The
Insidious Duper never searches for existing data in Salesforce
before creating their own. Its typical that many of these
duplicates have incorrect, outdated data, or data thats just
similar enough to make it near impossible to automatically detect.
The Insidious Duper #5 13. DATA DATA DATA Duplication Ray How to
Defeat Them: Take control of the duper by enforcing rules with a
Visual Workflow or overriding the NEW BUTTON. TRAIN THEM ON HOW TO
SEARCH FOR EXISTING DATA. 14. the Storage Swine #6 The Storage
Swine is notorious for using large amounts of the available
Salesforce storage. THIS INCLUDES FILES AND DATA THAT ARE
improperly formatted or of no historical importance. 15. How to
Defeat Them: Give the storage swine their own place to keep all of
their DOCUMENTS BY DOING A SIMPLE integration with google docs. 16.
The Metadata Meddler has a loud voice. Its not uncommon for them to
show up disguised as management or executives at a Heros
organization. The meddler demands that you build their feature and
then never uses it. Mischievous Metadata Meddler #7 17. How to
Defeat Them: To counter the metadata meddler, Create a custom
object to track dev requests and have an approval process which
requires exec sponsorship. 18. With the right preparation, you can
easily vanquish these common admin villains and allow your
coworkers to perform at maximum performance every day. 19. A Job
well done! 20. The Salesforce Success Community is a collection of
over 1 million Salesforce users and administrators. Community
members can ask questions, collaborate with other members, and
contribute and vote for ideas to improve the product. Join the
Community: SUCCESS COMMUNITY success.salesforce.com
