Transcript
Page 1: 451 Marketing Capturing Customers - 2014 Webinar
Page 2: 451 Marketing Capturing Customers - 2014 Webinar
Page 3: 451 Marketing Capturing Customers - 2014 Webinar
Page 4: 451 Marketing Capturing Customers - 2014 Webinar
Page 5: 451 Marketing Capturing Customers - 2014 Webinar
Page 6: 451 Marketing Capturing Customers - 2014 Webinar
Page 7: 451 Marketing Capturing Customers - 2014 Webinar
Page 8: 451 Marketing Capturing Customers - 2014 Webinar
Page 9: 451 Marketing Capturing Customers - 2014 Webinar
Page 10: 451 Marketing Capturing Customers - 2014 Webinar
Page 11: 451 Marketing Capturing Customers - 2014 Webinar
Page 12: 451 Marketing Capturing Customers - 2014 Webinar

• Define Audience• Messaging Goals• Content Across the Lifecycle• Share, Promote, Engage

Page 13: 451 Marketing Capturing Customers - 2014 Webinar
Page 14: 451 Marketing Capturing Customers - 2014 Webinar

EXAMPLE OF TARGET AUDIENCE PROFILE

25 – 44 YEAR OLDS

SOME COLLEGE

OR HIGHER

URBAN, NORTHEAST

SINGLE, UNMARRIED

TECH EARLY

ADOPTER

SOCIAL MEDIA

AUTHORITY

Page 15: 451 Marketing Capturing Customers - 2014 Webinar

25 – 44 YEAR OLDS

SOME COLLEGE

OR HIGHER

TECH EARLY

ADOPTER

Page 16: 451 Marketing Capturing Customers - 2014 Webinar
Page 17: 451 Marketing Capturing Customers - 2014 Webinar
Page 18: 451 Marketing Capturing Customers - 2014 Webinar
Page 19: 451 Marketing Capturing Customers - 2014 Webinar
Page 20: 451 Marketing Capturing Customers - 2014 Webinar
Page 21: 451 Marketing Capturing Customers - 2014 Webinar
Page 22: 451 Marketing Capturing Customers - 2014 Webinar
Page 23: 451 Marketing Capturing Customers - 2014 Webinar

This is the time to introduce new audiences to your brand and gain credibility

Page 24: 451 Marketing Capturing Customers - 2014 Webinar

FREE Educational Collateral

Call to action about educational collateral

Page 25: 451 Marketing Capturing Customers - 2014 Webinar

Page 26: 451 Marketing Capturing Customers - 2014 Webinar

YOUR BRAND

Page 27: 451 Marketing Capturing Customers - 2014 Webinar
Page 28: 451 Marketing Capturing Customers - 2014 Webinar

• Knowledge base/FAQs• Tutorials and How-Tos• Usage Ideas• New Feature/Product

Upgrade • Emails

Page 29: 451 Marketing Capturing Customers - 2014 Webinar
Page 30: 451 Marketing Capturing Customers - 2014 Webinar

Page 31: 451 Marketing Capturing Customers - 2014 Webinar
Page 32: 451 Marketing Capturing Customers - 2014 Webinar
Page 33: 451 Marketing Capturing Customers - 2014 Webinar

SEGMENTED CONTENTONLY MASS MESSAGING

Page 34: 451 Marketing Capturing Customers - 2014 Webinar

PRESENT IN VARIED CONTEXTREPEATING SAME MESSAGES

Page 35: 451 Marketing Capturing Customers - 2014 Webinar

PRESENTS HONEST DEPICTIONMISREPRESENTS FOR CLICKS

Page 36: 451 Marketing Capturing Customers - 2014 Webinar

GENUINE CONVERSATION/REWARD ENGAGEMENT

INCONSISTENT OR NONEXISTANT

Page 37: 451 Marketing Capturing Customers - 2014 Webinar
Page 38: 451 Marketing Capturing Customers - 2014 Webinar
Page 39: 451 Marketing Capturing Customers - 2014 Webinar
Page 40: 451 Marketing Capturing Customers - 2014 Webinar
Page 41: 451 Marketing Capturing Customers - 2014 Webinar
Page 42: 451 Marketing Capturing Customers - 2014 Webinar
Page 43: 451 Marketing Capturing Customers - 2014 Webinar
Page 44: 451 Marketing Capturing Customers - 2014 Webinar

• Know your audience and their needs

• Find overlap between needs and goals where you can provide value

• Consider all stages of the sales cycle

• Take advantage of PR, social, and search to share your content

Page 45: 451 Marketing Capturing Customers - 2014 Webinar
Page 46: 451 Marketing Capturing Customers - 2014 Webinar
Page 47: 451 Marketing Capturing Customers - 2014 Webinar

Recommended