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Apr
il S
amul
ewic
z G
loba
l Hea
d of
Tal
ent A
ttrac
tion
& R
ecru
itmen
t C
oE
–Z
uric
h
Mar
k S
mith
C
lient
Rel
atio
nshi
p D
irect
or –
Ale
xand
er M
ann
Sol
uti
ons
Zur
ich
Fin
anci
al S
ervi
ces
& A
MS
An
evol
ving
par
tner
ship
Ale
xand
er M
ann
Sol
utio
ns
�P
ione
ered
Rec
ruitm
ent P
roce
ss O
utso
urci
ng (
RP
O)
in
1996
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loba
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chan
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esen
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ith o
ver
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hree
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echn
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anke
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The leaders at Zurich
are inspirational
Zurich offers excellent training
Zurich offers flexible
career opportunities
My friends would be impressed if I
worked for Zurich
I am excited by the type of work I
would do at Zurich
Working at Zurich would be great for
my career
Zurich pays very well compared to
other employers in their industry
Zurich only employs the best people
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it would be like to work at Zurich
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good work/life balance
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elec
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ank
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alue
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s m
easu
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s, o
ur s
hare
hold
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and
our
pe
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7
Cle
ar m
issi
on a
nd a
ste
p ch
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in
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ratio
ns
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tom
er C
entr
icity
Top
quar
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row
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t or
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e ov
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l ins
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arke
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oss
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inan
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engt
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ploy
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h qu
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core
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igh
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eten
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etur
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ise
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t cam
paig
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urop
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ranc
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k
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re s
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r pe
rfor
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h op
port
uniti
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p
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nect
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nect
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ness
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ague
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mm
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ork-
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nce
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re s
trat
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tron
g Z
uric
h le
ader
ship
cap
abili
ties
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culti
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velo
ped
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are
com
mitt
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cor
pora
te s
ocia
l res
pons
ibili
ty
Em
pow
ered
to
perf
orm
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lleng
ing
wor
k as
sign
men
tsG
row
th, d
evel
opm
ent a
nd in
tern
atio
nal o
ppor
tuni
ties
Foc
used
on
the
futu
re
15
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ploy
er o
f Cho
ice
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ich’
s E
mpl
oyer
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hoic
e F
ram
ewor
k
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ploy
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xpec
tatio
nsE
mpl
oyer
’s
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rom
ise
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ct o
nW
orkf
orce
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ines
s P
erfo
rman
ce
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Job
and
my
wor
kM
y Jo
b an
d m
y w
ork
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oppo
rtun
ity
to le
arn
and
deve
lop
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oppo
rtun
ity
to le
arn
and
deve
lop
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know
ledg
e of
the
busi
ness
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cust
omer
s
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know
ledg
e of
the
busi
ness
&
cust
omer
s
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abili
ty to
ha
ve im
pact
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abili
ty to
ha
ve im
pact
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er
path
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care
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path
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rew
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rew
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Me
My
Wor
k Ex
perie
nce
Attr
act
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form
oR
even
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grow
th
oM
arke
t sha
re
oE
arni
ngs
oC
usto
mer
sa
tisfa
ctio
n
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h O
ppor
tuni
ties
to D
evel
op
Con
nect
ed to
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uric
h
Em
pow
ered
to
Per
form
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used
on
the
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ure
Dev
elop
Affi
liate
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ploy
ees
have
exp
ecta
tions
and
we
as a
n em
ploy
er m
ake
a pr
omis
e to
mee
t th
ese
expe
ctat
ions
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EE
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nd e
xter
nal b
ench
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ks s
how
ho
w w
ell w
e m
eet a
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eliv
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n th
ese
expe
ctat
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rnal
ly a
nd e
xter
nally
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mea
sure
the
impa
ct o
n w
orkf
orce
vi
a de
fined
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Is in
H
R d
ashb
oard
The
ulti
mat
e im
pact
on
bus
ines
s pe
rfor
man
ce is
m
easu
red
via
finan
cial
an
d cu
stom
er
satis
fact
ion
met
rics.
Dis
cove
ry, U
nder
stan
ding
& A
lignm
ent
thro
ugh…
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ploy
er A
spira
tions
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ploy
er R
ealit
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pelli
ng E
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Def
inin
g ou
r E
oC B
rand
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sona
lity
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pora
te B
rand
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ich
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ues
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ultu
re
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toric
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ploy
er B
rand
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nd W
orks
hops
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ploy
ee E
ngag
emen
t S
urve
ys
Cre
atin
g th
e E
mpl
oyer
Bra
nd…
TM
18
Brin
ging
out
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ploy
er B
rand
to li
fe th
roug
h ev
ery
phas
e of
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ploy
men
t C
ycle
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2010
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obili
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20
Zur
ich
Em
ploy
er P
rom
ise
Del
iver
ing
the
Pro
mis
e
Em
pow
ered
to
Per
form
Con
nect
ed to
Z
uric
h
Ric
h O
ppor
tuni
ties
to
Dev
elop
Foc
used
on
the
Fut
ure
Pre
-Joi
ner S
ite
Inte
rnal
Mob
ility
Em
ploy
ee R
efer
ral
Com
pete
ncy
Inte
rvie
w T
ool
Del
iver
ing
the
Pro
mis
e-
Pre
-join
er w
ebsi
te
21
Glo
bally
sta
ndar
dise
d w
arm
, en
gagi
ng w
elco
me
Abi
lity
to li
ve c
hat w
ith o
ther
pr
e-jo
iner
s to
net
wor
k im
med
iate
ly
Man
age
pre-
day
1 to
do
list
to e
nsur
e pr
oduc
tivity
from
th
e st
art
Allo
ws
feed
back
into
ca
ndid
ate
expe
rienc
e to
re
fine
proc
ess
& to
uch
poin
ts
Del
iver
ing
the
Pro
mis
e-
Em
ploy
ee R
efer
ral S
chem
e
22
Em
ploy
ee c
entr
ic p
erso
naliz
ed a
war
ds
Fle
xibi
lity
to s
pend
& a
ccum
ulat
e
Inno
vativ
e pr
omot
ion
cam
paig
n to
pr
omot
e &
con
tinua
lly re
fres
h
Enc
oura
ge th
e de
velo
pmen
t of
empl
oyee
net
wor
king
and
con
nect
ion
with
ext
erna
l and
alu
mni
aud
ienc
es
Del
iver
ing
the
Pro
mis
e-In
tern
al M
obili
ty s
ite
23
Incr
ease
rete
ntio
n ra
tes
thro
ugh
tran
spar
ent d
evel
opm
ent o
ptio
ns
Del
iver
sig
nific
ant c
ost s
avin
gs
in e
xter
nal r
ecru
itmen
t
Sup
port
del
iver
y of
Em
ploy
er
Pro
mis
e / E
VP
–de
eper
co
nnec
tion
into
Zur
ich
&
tran
spar
ent v
iew
of o
ppor
tuni
ties
to d
evel
op
Bui
ldin
g in
tern
al c
andi
date
m
arke
tpla
ce a
s at
trac
tive
as
exte
rnal
mar
ketp
lace
24
•Tec
hnol
ogy
enab
led
inte
rvie
w b
uild
ing
tem
plat
e
•S
tand
ard
Zur
ich
Lead
ersh
ip
Com
pete
ncy
ques
tions
•Abi
lity
for
Hiri
ng M
anag
er to
ent
er o
wn
role
-spe
cific
tech
nica
l que
stio
ns
•In
terv
iew
Tip
s
•S
uppo
rtin
g Tr
aini
ng c
ours
es
•O
nlin
e tr
aini
ng to
sup
port
rol
l-out
•C
ompe
tenc
y ba
sed
inte
rvie
w te
mpl
ate
built
for
purp
ose
in le
ss th
an 1
0 m
inut
es
Del
iver
ing
the
Pro
mis
eC
ompe
tenc
y In
terv
iew
bui
lder
Leve
ragi
ng R
PO
Fin
anci
al B
enef
its
Sig
nific
ant C
ost S
avin
gs
Ris
k &
Sca
labi
lity
Per
form
ance
Ben
efits
Acc
ess
to S
peci
alis
t SM
E
Str
ateg
ic R
esou
rcin
g A
ppro
ach
Cle
ar &
Mea
sura
ble
Ana
lytic
s
Foc
us o
n Q
ualit
y of
Hir
e
Str
ateg
ic B
enef
its
Con
stan
t inn
ovat
ion
Acc
ess
to M
arke
t Ins
ight
Mai
ntai
ning
lead
ing
edge
Pro
ven
Glo
bal l
eade
r
Sco
pe e
xpan
sion
e.g.
exe
c S
earc
h, re
depl
oym
ent,
cont
ract
Q &
A
26
